Order Form - Enterprise SaaS (Alaska)
ORDER FORM - ENTERPRISE SaaS
STATE OF ALASKA
PARTIES
| Field | Details |
|---|---|
| Provider | [PROVIDER LEGAL NAME] |
| Provider Address | [ADDRESS] |
| Customer | [CUSTOMER LEGAL NAME] |
| Customer Address | [ADDRESS] |
| Order Form Effective Date | [DATE] |
| Order Form Number | [ORDER-XXXX] |
1. SUBSCRIPTION DETAILS
| Item | Description |
|---|---|
| Product/Service Name | [PRODUCT NAME] |
| Edition/Tier | ☐ Standard ☐ Professional ☐ Enterprise |
| Subscription Term | [X] months/years |
| Start Date | [DATE] |
| End Date | [DATE] |
| Auto-Renewal | ☐ Yes ☐ No |
| Renewal Notice Period | [30/60/90] days prior to term end |
2. LICENSED CAPACITY
| Metric | Quantity | Unit |
|---|---|---|
| Named Users | [NUMBER] | Users |
| Concurrent Users | [NUMBER] | Users |
| API Calls | [NUMBER] | Per month |
| Storage | [NUMBER] | GB/TB |
| Transactions | [NUMBER] | Per month |
| Other: [SPECIFY] | [NUMBER] | [UNIT] |
3. FEES AND PAYMENT
| Fee Type | Amount | Frequency |
|---|---|---|
| Subscription Fee | $[AMOUNT] | ☐ Monthly ☐ Quarterly ☐ Annually |
| Implementation Fee | $[AMOUNT] | One-time |
| Training Fee | $[AMOUNT] | One-time |
| Support Fee | ☐ Included ☐ $[AMOUNT] | [FREQUENCY] |
| Overage Rate | $[AMOUNT] per [UNIT] | As incurred |
Total First-Year Fees: $[AMOUNT]
Payment Terms:
- Invoices due within [30] days of invoice date
- Late payment interest, if agreed: [RATE AND ACCRUAL BASIS], only to the extent permitted by applicable law and the Master Services Agreement
- Taxes: [identify applicable state, local, and other taxes and which party bears them]
4. SERVICE LEVELS
| Metric | Target | Measurement Period |
|---|---|---|
| Uptime | [99.9]% | Monthly |
| Response Time (Critical) | [1] hour | 24x7 |
| Response Time (High) | [4] hours | Business hours |
| Response Time (Normal) | [8] hours | Business hours |
| Resolution Time (Critical) | [4] hours | 24x7 |
☐ SLA credits apply per attached SLA Policy (Attachment B)
5. PROFESSIONAL SERVICES (IF APPLICABLE)
| Service | Description | Fee | Timeline |
|---|---|---|---|
| Implementation | [SCOPE] | $[AMOUNT] | [TIMELINE] |
| Data Migration | [SCOPE] | $[AMOUNT] | [TIMELINE] |
| Integration | [SCOPE] | $[AMOUNT] | [TIMELINE] |
| Custom Development | [SCOPE] | $[AMOUNT] | [TIMELINE] |
| Training | [SCOPE] | $[AMOUNT] | [TIMELINE] |
6. DATA PROCESSING
☐ Personal data will be processed under this Order
☐ Data Processing Addendum (DPA) attached as Attachment D
☐ Data will be stored in: [REGION/DATA CENTER]
Security incident allocation: Provider shall notify Customer within [X hours/days] after [discovery/confirmation] of an incident involving Customer Data, by [method and contact], with updates under Attachment D. For a covered breach involving Alaska residents, the party with a duty under AS 45.48.010 shall make any required resident disclosure in the most expeditious time possible and without unreasonable delay, subject to that statute's investigation and law-enforcement provisions. The contractual notice deadline does not replace statutory notice duties.
7. ATTACHMENTS INCORPORATED
☐ Attachment A: Master Services Agreement / SaaS Agreement
☐ Attachment B: SLA Policy
☐ Attachment C: Support Policy
☐ Attachment D: Data Processing Addendum
☐ Attachment E: Security Addendum
☐ Attachment F: Acceptable Use Policy
☐ Attachment G: Statement of Work (if applicable)
8. SPECIAL TERMS
[ADDITIONAL TERMS SPECIFIC TO THIS ORDER]
9. ORDER OF PRECEDENCE
In the event of conflict, documents govern in the following order:
- This Order Form
- Data Processing Addendum / Security Addendum
- Master Services Agreement / SaaS Agreement
- SLA Policy / Support Policy
- Acceptable Use Policy
10. GOVERNING LAW
This Order Form is governed by Alaska law. Any dispute shall be resolved under the forum, arbitration, and other dispute-resolution provisions of the signed Master Services Agreement identified in Attachment A. If no Master Services Agreement is attached, specify the agreed dispute forum here before signing: [FORUM AND PROCEDURE].
11. INTELLECTUAL PROPERTY
Provider IP. Provider retains all right, title, and interest in the SaaS platform, software, documentation, APIs, tools, methodologies, and underlying technology ("Provider IP"). Nothing in this Order Form transfers ownership of Provider IP to Customer.
Customer Data. Customer retains all right, title, and interest in all data, content, and information uploaded to, processed by, or generated through Customer's use of the platform ("Customer Data"). Provider acquires no rights in Customer Data except the limited license granted below.
License Grants:
☐ Provider to Customer: Non-exclusive, non-transferable license to access and use the platform during the Subscription Term for Customer's internal business purposes.
☐ Customer to Provider: Non-exclusive, worldwide, royalty-free license to use, process, store, and transmit Customer Data solely to provide and maintain the services.
Feedback. Customer suggestions or feedback regarding the platform may be used by Provider to improve, enhance, or modify the platform and its related offerings without restriction, obligation, or compensation to Customer.
Customizations:
☐ Custom integrations developed under the identified SOW shall be owned by: ☐ Provider, with Customer license specified in the SOW ☐ Customer, under a written assignment signed by the rights owner or authorized agent in the SOW ☐ Jointly, with each party’s use rights specified in the SOW. Identify deliverables, preexisting materials, and retained licenses: [SOW SECTION / TERMS].
Copyright note: Under 17 U.S.C. § 101, work made for hire covers an employee's work within the scope of employment or a specially commissioned work in one of the statute's listed categories with an express signed agreement. A separate copyright transfer generally requires a writing signed by the rights owner or authorized agent under 17 U.S.C. § 204(a). Identify any custom work and its ownership in the SOW.
12. ELECTRONIC SIGNATURES
Each party agrees to conduct this Order Form transaction by electronic means and may sign this Order Form electronically. Subject to applicable law and any other requirements for a valid agreement, an electronic record or signature is not denied legal effect solely because of its electronic form. AS 09.80.020(b), .040(a); 15 U.S.C. § 7001(a)-(b). This clause does not require either party to conduct unrelated transactions electronically.
13. SIGNATURES
By signing below, the parties agree to the terms of this Order Form and all incorporated attachments.
PROVIDER:
| Signature | _________________________________ |
| Printed Name | _________________________________ |
| Title | _________________________________ |
| Date | _________________________________ |
CUSTOMER:
| Signature | _________________________________ |
| Printed Name | _________________________________ |
| Title | _________________________________ |
| Date | _________________________________ |
About this template
- Last updated
- October 4, 2026
- Citations checked
- October 4, 2026
- Jurisdiction
- Alaska
- Category
- Contracts & Agreements
Legal authority
- AS 09.80.020 (agreement to transact electronically)
- AS 09.80.040 (electronic record and signature recognition)
- AS 45.48.010 (covered Alaska resident breach notice)
- 17 U.S.C. § 101 (work-made-for-hire definition)
- 17 U.S.C. § 204(a) (written copyright transfers)
- 15 U.S.C. § 7001(a)-(b) (E-SIGN validity and preservation limits)
A contract is a written record of what two or more parties agreed to and what happens if someone does not follow through. Clear language, defined terms, and clean signature blocks keep disputes small and enforceable. The most common mistakes in contracts come from vague promises, missing details about timing or payment, and skipping standard protective clauses like governing law and dispute resolution.
Not legal advice
This template is provided for informational purposes. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Checked against the law it cites
A reviewer verified this template's legal citations against the official source on October 4, 2026.
AS 09.80.020(b) (checked October 4, 2026): "This chapter applies only to transactions between parties each of whom has agreed to conduct transactions by electronic means."
AS 09.80.040(a) (checked October 4, 2026): "A record or signature may not be denied legal effect or enforceability solely because it is in electronic form."
AS 45.48.010(a)-(b) (checked October 4, 2026): "An information collector shall make the disclosure required by (a) of this section in the most expeditious time possible and without unreasonable delay"
AS 45.48.010(a) (checked October 4, 2026): "If a covered person owns or licenses personal information in any form that includes personal information on a state resident, and a breach of the security of the information system that contains personal information occurs, the covered person shall, after discovering or being notified of the breach, disclose the breach to each state resident whose personal information was subject to the breach."
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