Templates Contracts Agreements Order Form - Enterprise SaaS (Alabama)
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ORDER FORM - ENTERPRISE SaaS

STATE OF ALABAMA


PARTIES

Field Details
Provider [PROVIDER LEGAL NAME]
Provider Address [ADDRESS]
Customer [CUSTOMER LEGAL NAME]
Customer Address [ADDRESS]
Order Form Effective Date [DATE]
Order Form Number [ORDER-XXXX]

1. SUBSCRIPTION DETAILS

Item Description
Product/Service Name [PRODUCT NAME]
Edition/Tier ☐ Standard ☐ Professional ☐ Enterprise
Subscription Term [X] months/years
Start Date [DATE]
End Date [DATE]
Auto-Renewal ☐ Yes ☐ No
Renewal Notice Period [30/60/90] days prior to term end

2. LICENSED CAPACITY

Metric Quantity Unit
Named Users [NUMBER] Users
Concurrent Users [NUMBER] Users
API Calls [NUMBER] Per month
Storage [NUMBER] GB/TB
Transactions [NUMBER] Per month
Other: [SPECIFY] [NUMBER] [UNIT]

3. FEES AND PAYMENT

Fee Type Amount Frequency
Subscription Fee $[AMOUNT] ☐ Monthly ☐ Quarterly ☐ Annually
Implementation Fee $[AMOUNT] One-time
Training Fee $[AMOUNT] One-time
Support Fee ☐ Included ☐ $[AMOUNT] [FREQUENCY]
Overage Rate $[AMOUNT] per [UNIT] As incurred

Total First-Year Fees: $[AMOUNT]

Payment Terms:
- Invoices due within [30] days of invoice date
- Late payment interest: [1.5]% per month or maximum permitted under Alabama law (Ala. Code § 8-8-1), whichever is less
- All fees exclusive of taxes; Customer responsible for applicable Alabama sales and use taxes


4. SERVICE LEVELS

Metric Target Measurement Period
Uptime [99.9]% Monthly
Response Time (Critical) [1] hour 24x7
Response Time (High) [4] hours Business hours
Response Time (Normal) [8] hours Business hours
Resolution Time (Critical) [4] hours 24x7

☐ SLA credits apply per attached SLA Policy (Attachment B)


5. PROFESSIONAL SERVICES (IF APPLICABLE)

Service Description Fee Timeline
Implementation [SCOPE] $[AMOUNT] [TIMELINE]
Data Migration [SCOPE] $[AMOUNT] [TIMELINE]
Integration [SCOPE] $[AMOUNT] [TIMELINE]
Custom Development [SCOPE] $[AMOUNT] [TIMELINE]
Training [SCOPE] $[AMOUNT] [TIMELINE]

6. DATA PROCESSING

☐ Personal data will be processed under this Order
☐ Data Processing Addendum (DPA) attached as Attachment D
☐ Data will be stored in: [REGION/DATA CENTER]

Alabama-Specific Requirements:
- Provider shall comply with Alabama Data Breach Notification Act (Ala. Code § 8-38-1 et seq.) regarding breach notification
- Security breach notification required within [X] days of discovery


7. ATTACHMENTS INCORPORATED

☐ Attachment A: Master Services Agreement / SaaS Agreement
☐ Attachment B: SLA Policy
☐ Attachment C: Support Policy
☐ Attachment D: Data Processing Addendum
☐ Attachment E: Security Addendum
☐ Attachment F: Acceptable Use Policy
☐ Attachment G: Statement of Work (if applicable)


8. SPECIAL TERMS

[ADDITIONAL TERMS SPECIFIC TO THIS ORDER]


9. ORDER OF PRECEDENCE

In the event of conflict, documents govern in the following order:
1. This Order Form
2. Data Processing Addendum / Security Addendum
3. Master Services Agreement / SaaS Agreement
4. SLA Policy / Support Policy
5. Acceptable Use Policy


10. GOVERNING LAW

This Order Form is governed by the laws of the State of Alabama. Any dispute shall be resolved in accordance with the dispute resolution provisions of the Master Services Agreement, with venue in the state or federal courts located in [COUNTY] County, Alabama (e.g., Jefferson County for Birmingham, Montgomery County for Montgomery).


11. SIGNATURES

By signing below, the parties agree to the terms of this Order Form and all incorporated attachments.

PROVIDER:

Signature _________________________________
Printed Name _________________________________
Title _________________________________
Date _________________________________

CUSTOMER:

Signature _________________________________
Printed Name _________________________________
Title _________________________________
Date _________________________________
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Order Form - Enterprise SaaS (Alabama)

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