Personal Injury Intake Questionnaire
PERSONAL INJURY CLIENT INTAKE QUESTIONNAIRE
INTAKE USE AND DATA-HANDLING GATE
Complete before sending this questionnaire. The firm should collect only information needed for the defined intake purpose and should use a secure delivery and storage method.
| Item | Firm completion |
|---|---|
| Prospective-client / client status and conflicts procedure | [________________________________] |
| Governing jurisdiction(s) and incident type | [________________________________] |
| Current limitation, notice, repose, and claim-presentation issues | [________________________________] |
| Privacy notice and consent or other collection basis | [________________________________] |
| Secure submission method; ordinary email permitted? | [________________________________] |
| Access controls, retention period, and deletion trigger | [________________________________] |
| Medical, employment, insurance, benefits, and lien authorizations required separately | [________________________________] |
| Questions removed as unnecessary or restricted | [________________________________] |
Do not use this questionnaire itself as an authorization to obtain records, communicate with a provider or insurer, settle a claim, or disclose information. Verify every deadline and legal consequence from current official sources for the actual claim.
SECTION 1: CLIENT INFORMATION
Primary Contact Information
Full Legal Name: [________________________________]
Also Known As / Maiden Name: [________________________________]
Date of Birth: [__/__/____] Age: [___]
Last four digits of Social Security Number, only if the firm has documented a present need: [____]
Full identifier required in a separate secure process: ☐ No ☐ Yes — purpose: [________________]
Current Address:
Street: [________________________________]
City: [________________] State: [____] Zip: [________]
Mailing Address (if different):
Street: [________________________________]
City: [________________] State: [____] Zip: [________]
Contact Numbers:
- Home: [(___)___-____]
- Cell: [(___)___-____]
- Work: [(___)___-____]
Email Address: [________________________________]
Preferred Contact Method: ☐ Phone ☐ Email ☐ Text ☐ Mail
Best Time to Contact: [________________________________]
Language Preference: [________________________________]
Interpreter Needed: ☐ Yes ☐ No If Yes, Language: [________________]
SECTION 2: EMERGENCY CONTACT
Name: [________________________________]
Relationship: [________________________________]
Phone: [(___)___-____]
Address: [________________________________]
SECTION 3: INCIDENT INFORMATION
Date, Time, and Location
Date of Incident: [__/__/____]
Time of Incident: [____:____ AM/PM]
Location of Incident:
Street/Intersection: [________________________________]
City: [________________] State: [____] Zip: [________]
County / Parish / Borough / Other Local Unit: [________________________________]
Type of Incident
☐ Motor Vehicle Accident
☐ Motorcycle Accident
☐ Pedestrian Accident
☐ Bicycle Accident
☐ Slip and Fall
☐ Trip and Fall
☐ Premises Liability
☐ Product Liability
☐ Dog Bite/Animal Attack
☐ Medical Malpractice
☐ Nursing Home Negligence
☐ Construction Accident
☐ Workplace Injury
☐ Assault/Battery
☐ Wrongful Death
☐ Other: [________________________________]
Incident Description
Describe what happened in your own words:
[________________________________]
[________________________________]
[________________________________]
[________________________________]
[________________________________]
Weather Conditions: ☐ Clear ☐ Rain ☐ Snow ☐ Ice ☐ Fog ☐ Other: [________]
Road/Surface Conditions: ☐ Dry ☐ Wet ☐ Icy ☐ Debris ☐ Construction ☐ Other: [________]
Lighting Conditions: ☐ Daylight ☐ Dawn/Dusk ☐ Night - Lit ☐ Night - Unlit
SECTION 4: MOTOR VEHICLE ACCIDENT DETAILS (if applicable)
Your Vehicle
Year/Make/Model: [________________________________]
License Plate: [________________] State: [____]
VIN: [________________________________]
Registered Owner: [________________________________]
Where is the vehicle now: [________________________________]
Vehicle Damage: ☐ Minor ☐ Moderate ☐ Severe ☐ Totaled
Your Position in Vehicle
☐ Driver ☐ Front Passenger ☐ Rear Passenger - Left ☐ Rear Passenger - Right ☐ Rear Passenger - Center
Were you wearing a seatbelt: ☐ Yes ☐ No
Did airbags deploy: ☐ Yes ☐ No ☐ Unknown
Other Vehicle(s) Involved
Vehicle 1:
Driver Name: [________________________________]
Address: [________________________________]
Phone: [(___)___-____]
Insurance Company: [________________________________]
Policy Number: [________________________________]
Year/Make/Model: [________________________________]
License Plate: [________________] State: [____]
Vehicle 2 (if applicable):
Driver Name: [________________________________]
Address: [________________________________]
Phone: [(___)___-____]
Insurance Company: [________________________________]
Policy Number: [________________________________]
Year/Make/Model: [________________________________]
License Plate: [________________] State: [____]
SECTION 5: WITNESSES
Witness 1:
Name: [________________________________]
Address: [________________________________]
Phone: [(___)___-____]
Email: [________________________________]
Relationship to Client: [________________________________]
Witness 2:
Name: [________________________________]
Address: [________________________________]
Phone: [(___)___-____]
Email: [________________________________]
Relationship to Client: [________________________________]
Witness 3:
Name: [________________________________]
Address: [________________________________]
Phone: [(___)___-____]
Email: [________________________________]
Relationship to Client: [________________________________]
SECTION 6: POLICE/INCIDENT REPORT
Was police called: ☐ Yes ☐ No
Responding Agency: [________________________________]
Report Number: [________________________________]
Officer Name/Badge: [________________________________]
Were citations issued: ☐ Yes ☐ No
If yes, to whom and for what: [________________________________]
Were you taken to a hospital by ambulance: ☐ Yes ☐ No
Ambulance Company: [________________________________]
SECTION 7: INJURIES
Injuries Sustained
☐ Head/Brain Injury
☐ Neck/Cervical Spine
☐ Back/Thoracic Spine
☐ Lower Back/Lumbar Spine
☐ Shoulder (Left/Right): [____]
☐ Arm (Left/Right): [____]
☐ Elbow (Left/Right): [____]
☐ Wrist (Left/Right): [____]
☐ Hand/Fingers (Left/Right): [____]
☐ Hip (Left/Right): [____]
☐ Leg (Left/Right): [____]
☐ Knee (Left/Right): [____]
☐ Ankle (Left/Right): [____]
☐ Foot/Toes (Left/Right): [____]
☐ Ribs/Chest
☐ Internal Injuries
☐ Lacerations/Scarring
☐ Psychological/Emotional
☐ Other: [________________________________]
Describe your injuries in detail:
[________________________________]
[________________________________]
[________________________________]
Current Symptoms
☐ Pain
☐ Numbness/Tingling
☐ Weakness
☐ Limited Range of Motion
☐ Headaches
☐ Dizziness
☐ Memory Problems
☐ Sleep Disturbance
☐ Anxiety/Depression
☐ Other: [________________________________]
Pain Level (1-10): [___]
SECTION 8: MEDICAL TREATMENT
Emergency Treatment
Emergency Room Visited: ☐ Yes ☐ No
Hospital Name: [________________________________]
Date: [__/__/____]
Admitted to Hospital: ☐ Yes ☐ No
Length of Stay: [________________________________]
Ongoing Treatment
Primary Care Physician:
Name: [________________________________]
Address: [________________________________]
Phone: [(___)___-____]
Date of First Visit Post-Accident: [__/__/____]
Specialists Seen (list all):
| Provider Name | Specialty | Phone | Dates of Treatment |
|---|---|---|---|
| [____________] | [____________] | [____________] | [____________] |
| [____________] | [____________] | [____________] | [____________] |
| [____________] | [____________] | [____________] | [____________] |
| [____________] | [____________] | [____________] | [____________] |
Physical Therapy:
Facility: [________________________________]
Phone: [(___)___-____]
Dates: From [__/__/____] to [__/__/____]
Frequency: [________________________________]
Chiropractic Treatment:
Provider: [________________________________]
Phone: [(___)___-____]
Dates: From [__/__/____] to [__/__/____]
Frequency: [________________________________]
Diagnostic Testing
☐ X-rays Location: [________________________________]
☐ CT Scan Location: [________________________________]
☐ MRI Location: [________________________________]
☐ EMG/Nerve Conduction Location: [________________________________]
☐ Other: [________________________________]
Surgeries
Have you had surgery as a result of this incident: ☐ Yes ☐ No
If yes, describe:
| Procedure | Date | Surgeon | Facility |
|-----------|------|---------|----------|
| [____________] | [____________] | [____________] | [____________] |
Are future surgeries planned: ☐ Yes ☐ No
If yes, describe: [________________________________]
SECTION 9: PRE-EXISTING CONDITIONS
Did you have any injuries or conditions to the same body parts before this incident: ☐ Yes ☐ No
If yes, describe:
| Body Part | Condition | When | Treatment Received |
|-----------|-----------|------|-------------------|
| [____________] | [____________] | [____________] | [____________] |
| [____________] | [____________] | [____________] | [____________] |
Prior motor vehicle accidents: ☐ Yes ☐ No
If yes:
| Date | Description | Injuries | Attorney Used |
|------|-------------|----------|---------------|
| [____________] | [____________] | [____________] | [____________] |
Prior workers' compensation claims: ☐ Yes ☐ No
If yes, describe: [________________________________]
Prior personal injury claims: ☐ Yes ☐ No
If yes, describe: [________________________________]
SECTION 10: MEDICARE/MEDICAID/LIEN IDENTIFICATION
Government Health Benefits
Are you a Medicare beneficiary: ☐ Yes ☐ No
Medicare identifier: ☐ Not collected at initial intake ☐ Collected through approved secure process
Part A Effective Date: [__/__/____]
Part B Effective Date: [__/__/____]
Medicare Advantage Plan: ☐ Yes ☐ No
Plan Name: [________________________________]
Are you enrolled in Medicaid: ☐ Yes ☐ No
Medicaid identifier: ☐ Not collected at initial intake ☐ Collected through approved secure process
State: [____]
Do you receive Social Security Disability (SSDI): ☐ Yes ☐ No
Do you receive Supplemental Security Income (SSI): ☐ Yes ☐ No
Do you have a pending Medicare application or a known expected eligibility date: ☐ Yes ☐ No ☐ Unknown
If yes, describe without including an account identifier: [________________________________]
Other Government Programs
U.S. Department of Veterans Affairs (VA) Benefits: ☐ Yes ☐ No
TRICARE/Military Insurance: ☐ Yes ☐ No
Indian Health Service or tribal health program: ☐ Yes ☐ No
SECTION 11: HEALTH INSURANCE INFORMATION
Primary Health Insurance
Insurance Company: [________________________________]
Policy Holder Name: [________________________________]
Relationship to Client: [________________________________]
Policy Number: [________________________________]
Group Number: [________________________________]
Claims Address: [________________________________]
Phone: [(___)___-____]
Does the plan administrator identify this plan as subject to ERISA: ☐ Yes ☐ No ☐ Unknown
Secondary Health Insurance
Insurance Company: [________________________________]
Policy Number: [________________________________]
Group Number: [________________________________]
SECTION 12: AUTOMOBILE INSURANCE INFORMATION
Your Auto Insurance
Insurance Company: [________________________________]
Policy Number: [________________________________]
Agent Name: [________________________________]
Agent Phone: [(___)___-____]
Claims Phone: [(___)___-____]
Coverage Limits
Bodily Injury Liability: $[________]/$[________]
Property Damage: $[________]
Medical Payments (MedPay): $[________]
Personal Injury Protection (PIP): $[________]
Uninsured Motorist (UM): $[________]/$[________]
Underinsured Motorist (UIM): $[________]/$[________]
Collision Deductible: $[________]
Comprehensive Deductible: $[________]
Other Household Auto Policies
Do other household members have auto policies: ☐ Yes ☐ No
If yes, list for counsel's policy-specific and jurisdiction-specific coverage review:
| Policyholder | Insurance Company | Policy Number | UM/UIM Limits |
|--------------|-------------------|---------------|---------------|
| [____________] | [____________] | [____________] | [____________] |
SECTION 13: LOST WAGES AND EMPLOYMENT
Employment at Time of Incident
Employment Status: ☐ Employed ☐ Self-Employed ☐ Unemployed ☐ Retired ☐ Disabled ☐ Student
Employer Name: [________________________________]
Employer Address: [________________________________]
Employer Phone: [(___)___-____]
Your Job Title: [________________________________]
Date Hired: [__/__/____]
Supervisor Name: [________________________________]
Hourly Rate / Salary: $[________] per [________]
Average Hours per Week: [____]
Average Weekly Gross Income: $[________]
Time Missed from Work
First Day Missed: [__/__/____]
Date Returned to Work: [__/__/____] ☐ Not Yet Returned
Total Days Missed to Date: [____]
Are you working reduced hours: ☐ Yes ☐ No
If yes, explain: [________________________________]
Are you working light duty: ☐ Yes ☐ No
If yes, explain: [________________________________]
Lost Earning Capacity
Has your ability to work been affected long-term: ☐ Yes ☐ No
If yes, explain: [________________________________]
SECTION 14: RELATIONSHIP-BASED CLAIM INFORMATION (if applicable)
Relationship status: ☐ Married ☐ Domestic Partnership / Civil Union ☐ Other: [________] ☐ Prefer not to answer
Spouse or Partner Name: [________________________________]
Date of Marriage: [__/__/____]
Has your injury affected your marital relationship: ☐ Yes ☐ No
If yes, describe: [________________________________]
SECTION 15: OUT-OF-POCKET EXPENSES
List all expenses incurred as a result of this incident:
| Description | Amount | Date | Receipt Available |
|---|---|---|---|
| Medical copays/deductibles | $[________] | [________] | ☐ Yes ☐ No |
| Prescription medications | $[________] | [________] | ☐ Yes ☐ No |
| Medical equipment | $[________] | [________] | ☐ Yes ☐ No |
| Transportation to appointments | $[________] | [________] | ☐ Yes ☐ No |
| Parking fees | $[________] | [________] | ☐ Yes ☐ No |
| Household help | $[________] | [________] | ☐ Yes ☐ No |
| Property damage | $[________] | [________] | ☐ Yes ☐ No |
| Other: [____________] | $[________] | [________] | ☐ Yes ☐ No |
SECTION 16: PROPERTY DAMAGE
Was your property damaged: ☐ Yes ☐ No
Description of Damaged Property:
[________________________________]
Estimated Value: $[________]
Has a claim been filed: ☐ Yes ☐ No
Claim Number: [________________________________]
Has property been repaired/replaced: ☐ Yes ☐ No
Repair Cost: $[________]
SECTION 17: PHOTOGRAPHS AND EVIDENCE
Do you have photographs of:
☐ The accident scene
☐ Vehicle damage
☐ Your injuries
☐ Property damage
☐ Road conditions
☐ Traffic signals/signs
☐ Other: [________________________________]
Is there surveillance video available: ☐ Yes ☐ No ☐ Unknown
Location: [________________________________]
Were there any dashcams involved: ☐ Yes ☐ No
SECTION 18: PRIOR ATTORNEYS
Have you consulted with other attorneys about this case: ☐ Yes ☐ No
If yes:
| Attorney Name | Firm | Date | Outcome |
|--------------|------|------|---------|
| [____________] | [____________] | [____________] | [____________] |
Have you signed a retainer agreement with another attorney: ☐ Yes ☐ No
If yes, provide details: [________________________________]
SECTION 19: OTHER LEGAL OR FINANCIAL MATTERS
Ask only questions approved as lawful, relevant, and proportionate for the actual representation. Explain why the information is requested and provide a secure method for any supporting records.
Have you ever been convicted of a felony: ☐ Yes ☐ No
If yes, describe: [________________________________]
Have you ever filed for bankruptcy: ☐ Yes ☐ No
If yes: Date: [__/__/____] Chapter: [____] Status: [________________________________]
Are there any outstanding judgments against you: ☐ Yes ☐ No
Do you have any pending lawsuits: ☐ Yes ☐ No
SECTION 20: ADDITIONAL INFORMATION
Is there anything else you would like us to know about your case:
[________________________________]
[________________________________]
[________________________________]
How did you hear about our firm:
☐ Referral from: [________________________________]
☐ Internet Search
☐ Social Media
☐ Television
☐ Radio
☐ Billboard
☐ Prior Client
☐ Other: [________________________________]
INTAKE CHECKLIST
☐ Photo ID reviewed or copied only if needed under the firm's approved procedure
☐ Insurance cards collected through the approved secure process
☐ Police report obtained
☐ Medical records authorization signed
☐ Employment records authorization signed
☐ Insurance authorization signed
☐ Retainer agreement signed
☐ Client photos taken (injuries)
☐ Preservation letter sent
☐ Medicare/Medicaid status verified
☐ Lien investigation initiated
☐ Conflict check completed
☐ Case opened in system
CLIENT CERTIFICATION
I certify that the information provided above is true and accurate to the best of my knowledge. I will notify the firm if I learn that a material answer is incomplete or incorrect. I understand that the firm will separately communicate whether it accepts the representation and what additional records or authorizations are needed.
Client Signature: _________________________________ Date: [__/__/____]
Printed Name: _________________________________
Intake Completed By: _________________________________ Date: [__/__/____]
Attorney Review: _________________________________ Date: [__/__/____]
About This Template
Personal injury cases are brought by people who were hurt because of someone else's carelessness: car crashes, slip and falls, defective products, and more. Demand letters, settlement agreements, and court filings in these cases have to document the injuries, the medical treatment, the lost income, and the exact legal basis for holding the other side responsible. Well-prepared paperwork is what drives higher settlements and forces insurers to take the claim seriously.
Important Notice
This template is provided for informational purposes. It is not legal advice. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Checked against the law it cites
A reviewer verified this template's legal citations against the official source on 2026-08-03.
Legal authority: None — universal fact-gathering questionnaire; governing limitation, privilege, privacy, lien, benefits, insurance, ethics, and authorization rules must be identified from current official sources for the matter before use
Last updated: 2026-08-03
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