Towing Services Agreement

TOWING SERVICES AGREEMENT

TOWING COMPANY:
Name: [________________________________]
Address: [________________________________]
City: [________________] State: [____] ZIP: [________]
Phone: [________________________________]
License #: [________________________________]
DOT #: [________________________________]

CUSTOMER/VEHICLE OWNER:
Name: [________________________________]
Address: [________________________________]
Phone: [________________________________]
Email: [________________________________]

VEHICLE INFORMATION

Year: [________] Make: [________________] Model: [________________]
VIN: [________________________________]
License Plate: [________________] State: [____]
Color: [________________]
Odometer: [________________]

SERVICE ORDER # [________________]

Date: [__/__/____]
Time: [________]
Requested By: ☐ Owner ☐ Police ☐ Property Owner ☐ Other: [________]

ARTICLE 1: SERVICE TYPE

1.1 Towing Service

☐ Consensual Tow (requested by owner/operator)
☐ Non-Consensual Tow (requested by police/property owner)

1.2 Reason for Tow

☐ Breakdown/mechanical failure
☐ Accident
☐ Lockout assistance
☐ Jump start
☐ Tire change
☐ Fuel delivery
☐ Winch-out/recovery
☐ Parking violation (private property)
☐ Police impound
☐ Repossession
☐ Transport/relocation
☐ Other: [________________________________]

ARTICLE 2: LOCATIONS

2.1 Pickup Location

Address: [________________________________]
City: [________________] State: [____]
Cross Street: [________________________________]
Location Type: ☐ Street ☐ Highway ☐ Parking Lot ☐ Private Property ☐ Other

2.2 Destination

☐ Customer's Choice:
Address: [________________________________]
City: [________________] State: [____]

☐ Towing Company Storage Facility:
Address: [________________________________]

☐ Repair Shop:
Name: [________________________________]
Address: [________________________________]

ARTICLE 3: RATES AND CHARGES

3.1 Towing Rates

3.2 Additional Services

3.3 Storage (if applicable)

Storage begins: ☐ Upon arrival ☐ After [____] hours

3.4 Total Charges

ARTICLE 4: PAYMENT

4.1 Payment Terms

☐ Payment due upon service completion
☐ Payment due upon vehicle release
☐ Credit card on file: Last 4 [________]

4.2 Payment Methods

☐ Cash ☐ Credit Card ☐ Debit Card ☐ Check (with approval)

4.3 Lien Rights

☐ Towing company has lien on vehicle for unpaid charges
☐ Vehicle will not be released until payment received
☐ Lien may be enforced per state law

ARTICLE 5: VEHICLE CONDITION

5.1 Condition at Pickup

Vehicle Running: ☐ Yes ☐ No
Keys Available: ☐ Yes ☐ No
Wheels Turn Freely: ☐ Yes ☐ No
All Wheels Present: ☐ Yes ☐ No

Pre-Existing Damage:
☐ None observed
☐ Damage noted: [________________________________]

Photos Taken: ☐ Yes ([____] photos) ☐ No

5.2 Personal Property

☐ No items in vehicle
☐ Items noted: [________________________________]
☐ Company not responsible for items in vehicle

ARTICLE 6: LIABILITY

6.1 Towing Company Liability

Company is responsible for:
☐ Damage caused during towing (not pre-existing)
☐ Loss caused by company's negligence

Liability Limit: $[________] or vehicle value, whichever is less

6.2 Company NOT Liable For

☐ Pre-existing damage
☐ Hidden mechanical damage
☐ Items in/on vehicle
☐ Consequential damages
☐ Weather-related damage during tow
☐ Damage caused by vehicle condition

6.3 Customer's Responsibility

Customer responsible for:
☐ Accurate vehicle information
☐ Payment of charges
☐ Timely pickup from storage

ARTICLE 7: STORAGE TERMS

7.1 Storage Location

Facility: [________________________________]
Address: [________________________________]
Hours: [________________________________]

7.2 Storage Fees

☐ Storage begins: [________________________________]
☐ Daily rate: $[________]
☐ First [____] hours free

7.3 Vehicle Release

Requirements for Release:
☐ Valid ID
☐ Proof of ownership or authorization
☐ Payment in full
☐ Police release (if impounded)

After-Hours Release:
☐ Available ☐ Not available
☐ Fee: $[________]

7.4 Abandoned Vehicles

If not claimed within [____] days:
☐ Notice sent per state law
☐ Lien sale may be conducted
☐ Owner remains liable for all charges

ARTICLE 8: NON-CONSENSUAL TOWS

8.1 Authority

Requested By:
☐ Police Department: [________________________________]
☐ Case/Incident #: [________________________________]
☐ Property Owner/Manager: [________________________________]
☐ HOA: [________________________________]

8.2 Signage (Private Property Tow)

☐ Posted signage complies with state requirements
☐ Sign location: [________________________________]

8.3 Owner Notification

☐ Police notified per state requirement
☐ Owner notification sent to: [________________________________]

8.4 Vehicle Recovery Rights

☐ Owner may recover vehicle during business hours
☐ Payment required before release
☐ Personal items released without payment (per state law): ☐ Yes ☐ No

ARTICLE 9: MOTOR CLUB / ROADSIDE ASSISTANCE

9.1 Third-Party Payor

☐ Motor Club/Roadside Program:
Company: [________________________________]
Member #: [________________________________]

☐ Insurance Roadside:
Company: [________________________________]
Policy #: [________________________________]

9.2 Coverage

☐ Covered tow: [____] miles
☐ Customer pays overage
☐ Customer pays difference if not covered

ARTICLE 10: CONSENT AND AUTHORIZATION

10.1 Customer Authorization

By signing below, I:
☐ Authorize towing of the described vehicle
☐ Agree to pay all charges
☐ Understand lien rights
☐ Acknowledge pre-existing condition
☐ Have removed valuables
☐ Authorize storage if applicable

Signature: ________________________________
Printed Name: [________________________________]
Date: [__/__/____] Time: [________]

10.2 Non-Consensual Tow Authorization

Authorized By:
Name: [________________________________]
Title: [________________________________]
Agency/Company: [________________________________]
Badge/ID #: [________________________________]
Signature: ________________________________
Date: [__/__/____] Time: [________]

ARTICLE 11: RELEASE

Vehicle Released To:
Name: [________________________________]
ID Type/Number: [________________________________]
Relationship to Owner: ☐ Owner ☐ Lienholder ☐ Authorized: [________]

Release Date: [__/__/____]
Release Time: [________]

Odometer at Release: [________________]
Condition at Release: ☐ Same as received ☐ Changes: [________]

Payment Received:
Amount: $[________]
Method: [________________]
Receipt #: [________________]

Customer Signature: ________________________________
Date: [__/__/____]

DRIVER INFORMATION

Driver Name: [________________________________]
Truck #: [________________]
Truck Type: ☐ Flatbed ☐ Wheel Lift ☐ Heavy Duty ☐ Other

Dispatch Time: [________]
Arrival Time: [________]
Completion Time: [________]

Driver Signature: ________________________________

This template is for informational purposes only. Towing services are heavily regulated by state and local laws, including rate maximums, signage requirements, notification procedures, and lien rights. Towing companies must ensure compliance with all applicable regulations.