LEMON LAW DEMAND LETTER
COMMONWEALTH OF KENTUCKY
SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
OVERNIGHT DELIVERY - SIGNATURE REQUIRED
AND FIRST-CLASS MAIL
[DATE]
[MANUFACTURER NAME]
ATTN: Customer Relations / Legal Department
[MANUFACTURER ADDRESS]
[CITY, STATE ZIP]
[DEALER NAME]
ATTN: General Manager / Service Manager
[DEALER ADDRESS]
[CITY, STATE ZIP]
Re: KENTUCKY LEMON LAW DEMAND - STATUTORY NOTICE
Consumer/Owner: [CONSUMER FULL NAME]
Vehicle: [YEAR] [MAKE] [MODEL] [TRIM LEVEL]
VIN: [VEHICLE IDENTIFICATION NUMBER]
Purchase/Lease Date: [DATE]
Current Mileage: [MILEAGE]
Dear Sir or Madam:
This law firm represents [CONSUMER FULL NAME] ("Consumer" or "Client") in connection with the purchase/lease of the above-referenced vehicle, which qualifies as a "lemon" under the Kentucky Motor Vehicle Lemon Law, KRS Section 367.840 et seq., and the federal Magnuson-Moss Warranty Act, 15 U.S.C. Section 2301 et seq. This letter constitutes formal notice of our Client's claim and demand for repurchase or replacement of the defective vehicle.
I. KENTUCKY LEMON LAW FRAMEWORK
A. Statutory Authority
This demand is made pursuant to the Kentucky Motor Vehicle Lemon Law, KRS Section 367.840 et seq., which provides protection to consumers who purchase or lease new motor vehicles that fail to conform to express warranties.
B. Covered Vehicles
Under KRS Section 367.841(3), a "motor vehicle" means:
- A new motor vehicle sold in Kentucky
- Self-propelled passenger vehicles including pickup trucks and vans
- Excludes: Motor homes, motorcycles, mopeds, farm tractors, and vehicles designed for off-road use
The vehicle that is the subject of this demand is a [YEAR] [MAKE] [MODEL] that was purchased/leased new and is covered under Kentucky's Lemon Law.
C. Coverage Period
Kentucky's Lemon Law applies during:
- The term of the express warranty OR 12 months or 12,000 miles following original delivery, whichever comes first. KRS Section 367.842(1).
D. Presumption of Nonconformity
Under KRS Section 367.843, there is a rebuttable presumption that a reasonable number of attempts have been made if:
-
Same Nonconformity: The same nonconformity has been subject to repair four (4) or more times without success; OR
-
Days Out of Service: The vehicle has been out of service by reason of repair for 30 or more calendar days (need not be consecutive).
E. Manufacturer Notice Requirement
Under KRS Section 367.842(2), the consumer must provide written notification to the manufacturer of the need for repair. The manufacturer has one additional opportunity (not to exceed 10 days) to cure the nonconformity after receiving such notice.
THIS LETTER CONSTITUTES THE REQUIRED WRITTEN NOTIFICATION.
II. VEHICLE INFORMATION
| Item | Details |
|---|---|
| Owner/Lessee | [CONSUMER FULL NAME] |
| Co-Owner/Co-Lessee | [IF APPLICABLE] |
| Year/Make/Model | [YEAR] [MAKE] [MODEL] |
| Trim Level/Package | [TRIM] |
| Vehicle Identification Number | [VIN] |
| Purchase/Lease Date | [DATE] |
| Delivering Dealer | [DEALER NAME AND LOCATION] |
| Purchase Price / Cap Cost | $[AMOUNT] |
| Current Odometer Reading | [MILEAGE] |
| Mileage at First Repair Attempt | [MILEAGE] |
| Type of Transaction | [ ] Purchase [ ] Lease |
III. WARRANTY INFORMATION
A. Manufacturer's Warranty
| Warranty Type | Duration | Status |
|---|---|---|
| Basic/Bumper-to-Bumper | [YEARS]/[MILES] | [ ] Active [ ] Expired |
| Powertrain | [YEARS]/[MILES] | [ ] Active [ ] Expired |
The defects complained of arose during the applicable warranty period and remain unresolved.
IV. DEFECT DESCRIPTION
A. Nature of Defect(s)
The vehicle suffers from one or more nonconformities that substantially impair its use, value, or safety as required under KRS Section 367.841(4):
PRIMARY DEFECT:
- Description: [DETAILED DESCRIPTION OF DEFECT]
- First Occurrence: [DATE AND MILEAGE]
- Symptoms: [HOW DEFECT MANIFESTS]
- Safety Impact: [ ] Yes [ ] No - [IF YES, DESCRIBE]
- Use Impairment: [HOW DEFECT AFFECTS VEHICLE USE]
- Value Impairment: [HOW DEFECT AFFECTS VEHICLE VALUE]
ADDITIONAL DEFECT(S):
[REPEAT FORMAT FOR EACH ADDITIONAL DEFECT]
V. REPAIR HISTORY
Repair Attempt #1
| Item | Details |
|---|---|
| Date In | [DATE] |
| Date Out | [DATE] |
| Days Out of Service | [NUMBER] |
| Mileage | [MILEAGE] |
| Dealer/Facility | [NAME AND LOCATION] |
| Repair Order Number | [NUMBER] |
| Complaint Presented | [WHAT CONSUMER REPORTED] |
| Work Performed | [WHAT DEALER DID] |
| Result | [ ] Defect persisted [ ] Defect returned |
Repair Attempt #2
| Item | Details |
|---|---|
| Date In | [DATE] |
| Date Out | [DATE] |
| Days Out of Service | [NUMBER] |
| Mileage | [MILEAGE] |
| Dealer/Facility | [NAME AND LOCATION] |
| Repair Order Number | [NUMBER] |
| Complaint Presented | [WHAT CONSUMER REPORTED] |
| Work Performed | [WHAT DEALER DID] |
| Result | [ ] Defect persisted [ ] Defect returned |
Repair Attempt #3
| Item | Details |
|---|---|
| Date In | [DATE] |
| Date Out | [DATE] |
| Days Out of Service | [NUMBER] |
| Mileage | [MILEAGE] |
| Dealer/Facility | [NAME AND LOCATION] |
| Repair Order Number | [NUMBER] |
| Complaint Presented | [WHAT CONSUMER REPORTED] |
| Work Performed | [WHAT DEALER DID] |
| Result | [ ] Defect persisted [ ] Defect returned |
Repair Attempt #4
| Item | Details |
|---|---|
| Date In | [DATE] |
| Date Out | [DATE] |
| Days Out of Service | [NUMBER] |
| Mileage | [MILEAGE] |
| Dealer/Facility | [NAME AND LOCATION] |
| Repair Order Number | [NUMBER] |
| Complaint Presented | [WHAT CONSUMER REPORTED] |
| Work Performed | [WHAT DEALER DID] |
| Result | [ ] Defect persisted [ ] Defect returned |
[ADD ADDITIONAL REPAIR ATTEMPTS AS NEEDED]
Summary of Repair Attempts
| Defect | Number of Repair Attempts | Total Days Out of Service |
|---|---|---|
| [PRIMARY DEFECT] | [NUMBER] | [DAYS] |
| TOTAL | [NUMBER] | [DAYS] |
VI. LEMON LAW QUALIFICATION
A. Kentucky Lemon Law Presumption Met
Our Client's vehicle qualifies as a lemon under Kentucky law because:
[ ] Repair Attempt Threshold Met:
The same nonconformity has been subject to repair [NUMBER] times, meeting or exceeding the 4-repair threshold under KRS Section 367.843(1).
[ ] Days Out of Service Threshold Met:
The vehicle has been out of service for repair for [NUMBER] calendar days, exceeding the 30-day threshold under KRS Section 367.843(2).
B. Magnuson-Moss Warranty Act
In addition to state law claims, our Client has claims under the federal Magnuson-Moss Warranty Act, 15 U.S.C. Section 2301 et seq., which provides for attorney's fees to prevailing consumers.
VII. ARBITRATION NOTICE
Under KRS Section 367.844, if [MANUFACTURER] sponsors an informal dispute settlement procedure that complies with 16 C.F.R. Part 703, the consumer must first submit the dispute to that procedure before bringing a civil action.
[ ] [MANUFACTURER] has a compliant arbitration program. Our Client will comply with the arbitration requirement but reserves all rights if arbitration does not provide an acceptable resolution.
[ ] [MANUFACTURER] does not have a compliant arbitration program in Kentucky, and therefore arbitration is not required before bringing suit.
VIII. DEMAND FOR RELIEF
Pursuant to KRS Section 367.842(1), we hereby demand:
A. Primary Relief (Choose One)
[ ] REPURCHASE/REFUND
Under KRS Section 367.842(1)(a), the manufacturer must refund:
| Item | Amount |
|---|---|
| Full Contract Price | $[AMOUNT] |
| Plus: All Collateral Charges (taxes, fees, finance charges) | $[AMOUNT] |
| Plus: Incidental Damages (rental, towing, etc.) | $[AMOUNT] |
| Subtotal | $[AMOUNT] |
| Less: Reasonable Allowance for Use (see below) | ($[AMOUNT]) |
| TOTAL REFUND DUE | $[AMOUNT] |
The reasonable allowance for use under Kentucky law is calculated by multiplying the purchase price by a fraction having as its denominator 100,000 and the number of miles driven prior to the first report of nonconformity as its numerator. KRS Section 367.842(1)(a).
[ ] REPLACEMENT
Under KRS Section 367.842(1)(b), the manufacturer must provide a comparable new motor vehicle.
B. Additional Relief
-
Attorney's Fees and Costs: Under KRS Section 367.846, a prevailing consumer may recover reasonable attorney's fees and costs.
-
Loan/Lease Payoff: The manufacturer must pay off any outstanding balance to the lienholder.
-
Incidental Damages: All incidental damages including rental car expenses, towing charges, and other costs incurred as a result of the nonconformity.
IX. FINAL REPAIR OPPORTUNITY
This letter provides [MANUFACTURER] with the final repair opportunity required under KRS Section 367.842(2). The manufacturer has ten (10) days from receipt of this notice to cure the nonconformity.
Please contact the undersigned within five (5) business days to schedule the final repair attempt. If the defect is not cured within the 10-day period, our Client will proceed with arbitration (if required) and/or litigation.
X. DOCUMENT PRESERVATION
You are hereby directed to preserve all documents and records relating to this vehicle, including:
- All repair orders and warranty claims
- All technical service bulletins related to the defect
- All customer complaints regarding similar defects
- All communications between dealer and manufacturer
- All engineering documents and analyses
- The vehicle itself (do not destroy, sell, or alter)
XI. RESPONSE DEADLINE
Please respond to this demand in writing within fourteen (14) days of the date of this letter with:
- Your position on whether the vehicle qualifies as a lemon
- Your offer for repurchase or replacement
- Scheduling of the final repair opportunity, if desired
If we do not receive a satisfactory response, our Client will:
[ ] Submit this matter to the manufacturer's compliant arbitration program
[ ] File suit in the appropriate Kentucky court
[ ] Report this matter to the Kentucky Attorney General - Consumer Protection Division
XII. CONCLUSION
Our Client has provided [MANUFACTURER] with ample opportunity to repair this vehicle. The vehicle continues to suffer from substantial defects that impair its use, value, and safety. Our Client is entitled to a refund or replacement under Kentucky law.
We urge you to resolve this matter promptly and avoid unnecessary litigation.
Respectfully submitted,
[LAW FIRM NAME]
By: _________________________________
[ATTORNEY NAME]
[BAR NUMBER]
[ADDRESS]
[CITY, STATE ZIP]
[TELEPHONE]
[EMAIL]
Attorneys for [CONSUMER FULL NAME]
ENCLOSURES:
[ ] Copies of all repair orders
[ ] Copy of purchase/lease agreement
[ ] Copy of warranty booklet
[ ] Vehicle registration
[ ] Photographs/videos of defect
[ ] Prior correspondence with manufacturer
cc: [CONSUMER NAME]
[LIENHOLDER, if applicable]
Kentucky Attorney General - Consumer Protection Division
KENTUCKY LEMON LAW QUICK REFERENCE
| Element | Kentucky Requirement |
|---|---|
| Statute | KRS Section 367.840 et seq. |
| Coverage | New passenger motor vehicles, pickup trucks, vans |
| Excludes | Motor homes, motorcycles, mopeds, farm tractors, off-road vehicles |
| Coverage Period | Warranty term or 12 months/12,000 miles, whichever first |
| Repair Attempts Required | 4 for same defect |
| Days Out of Service | 30 calendar days |
| Notice Required | Written notice to manufacturer; 10-day final repair opportunity |
| Arbitration Required | Yes, if manufacturer has FTC-compliant program |
| Mileage Offset | (Purchase Price) x (Miles at First Repair / 100,000) |
| Civil Penalty | No |
| Attorney's Fees | Yes, to prevailing consumer |
| Statute of Limitations | Within coverage period |
PRACTICE NOTES FOR KENTUCKY LEMON LAW CLAIMS
Pre-Filing Considerations
-
Short Coverage Period: Kentucky has a shorter coverage period (12 months/12,000 miles) than many states. Time claims carefully.
-
Four Repair Attempts: Kentucky requires four repair attempts, higher than many states.
-
Calendar Days: Kentucky counts calendar days for the 30-day out-of-service threshold.
Procedural Requirements
-
Arbitration First: If the manufacturer has an FTC-compliant arbitration program, the consumer must use it before filing suit.
-
10-Day Cure Period: The manufacturer has 10 days to cure after receiving notice.
-
Attorney General: Consider filing a complaint with the Kentucky Attorney General's Consumer Protection Division.
Damages Calculation
-
Use Allowance: (Purchase Price) x (Miles at First Repair / 100,000).
-
Collateral Charges: Include all taxes, fees, and finance charges in the refund demand.
-
Attorney's Fees: Available under KRS Section 367.846 to prevailing consumers.
This template is for informational purposes only and does not constitute legal advice. Consult a licensed Kentucky attorney before use.