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SUPPORT POLICY (ENTERPRISE SAAS)

1-11. [Standard support policy provisions]

12. GOVERNING LAW AND VENUE

Delaware law governs. Exclusive jurisdiction in Court of Chancery of Delaware or U.S. District Court for the District of Delaware.

13. JURY WAIVER

TO THE FULLEST EXTENT PERMITTED BY DELAWARE LAW, EACH PARTY WAIVES ANY RIGHT TO TRIAL BY JURY.

14. ELECTRONIC SIGNATURES

Valid per Delaware Uniform Electronic Transactions Act (6 Del. C. Section 12A-101 et seq.) and federal E-SIGN Act.

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