STATEMENT OF WORK
TABLE OF CONTENTS
- Project Overview
- Scope of Services
- Deliverables and Acceptance Criteria
- Assumptions and Dependencies
- Project Schedule and Milestones
- Fees and Expenses
- Service Levels (if applicable)
- Change Control
- Client Responsibilities
- Personnel and Subcontractors
- Location and Tools
- Data and Security Requirements
- Intellectual Property and License
- Warranty and Support Period
- Termination and Wind-Down
- Document Hierarchy
- Arizona-Specific Provisions
- Signatures
1. PROJECT OVERVIEW
- Project name and description; business objectives; success metrics; key stakeholders.
2. SCOPE OF SERVICES
- In-scope tasks: [LIST].
- Out-of-scope tasks: [LIST].
3. DELIVERABLES AND ACCEPTANCE CRITERIA
| # | Deliverable | Acceptance Criteria | Due Date |
|---|---|---|---|
| 1 | [DELIVERABLE NAME] | [CRITERIA] | [DATE] |
| 2 | [DELIVERABLE NAME] | [CRITERIA] | [DATE] |
Acceptance Process. Client reviews within [5] Business Days. Failure to respond results in deemed acceptance.
Cure Cycle. Provider has [10] Business Days to cure deficiencies.
4. ASSUMPTIONS AND DEPENDENCIES
- Environment, data, access requirements.
5. PROJECT SCHEDULE AND MILESTONES
- Timeline with milestones and responsible parties.
6. FEES AND EXPENSES
- Fee basis (T&M, fixed, milestone); invoicing frequency.
7. SERVICE LEVELS (IF APPLICABLE)
- Targets and measurement methods.
8. CHANGE CONTROL
- CR process; no change effective without signed CR.
9. CLIENT RESPONSIBILITIES
- Points of contact; timely feedback; access to SMEs.
10. PERSONNEL AND SUBCONTRACTORS
- Key personnel; independent contractor acknowledgment.
11. LOCATION AND TOOLS
- Onsite/remote; tools/platforms.
12. DATA AND SECURITY REQUIREMENTS
- Data classification; security; privacy requirements.
- Arizona Data Breach. Provider shall notify Client of security breaches per A.R.S. Section 18-552.
13. INTELLECTUAL PROPERTY AND LICENSE
- Background IP retained; Deliverables assigned or licensed.
14. WARRANTY AND SUPPORT PERIOD
- [30/60/90] days warranty; post-warranty per Support Addendum.
15. TERMINATION AND WIND-DOWN
- Termination for convenience; transition assistance.
16. DOCUMENT HIERARCHY
- MSA governs except where SOW expressly states otherwise.
17. ARIZONA-SPECIFIC PROVISIONS
17.1 Governing Law and Venue. Arizona law governs. Exclusive jurisdiction in state or federal courts in Maricopa County (Phoenix), Arizona.
17.2 Data Breach Notification. Per A.R.S. Section 18-552.
17.3 Electronic Signatures. Valid per Arizona Electronic Transactions Act (A.R.S. Section 44-7001 et seq.).
17.4 Jury Waiver. EACH PARTY WAIVES ITS RIGHT TO TRIAL BY JURY.
18. SIGNATURES
CLIENT:
Signature: ___________________________
Name: [___]
Title: [___]
Date: [___]
PROVIDER:
Signature: ___________________________
Name: [___]
Title: [___]
Date: [___]