Templates Contracts Agreements SaaS Agreement (Enterprise) - Illinois
Illinois Contracts Agreements
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SOFTWARE AS A SERVICE AGREEMENT (ENTERPRISE)

1. PARTIES AND ORDER

Agreement between [PROVIDER] and [CUSTOMER], effective [DATE].

2. ACCESS RIGHTS AND RESTRICTIONS

  • Non-exclusive, non-transferable right to access the SaaS during the Subscription Term.

3. SERVICE LEVELS, AVAILABILITY, AND DR

  • Uptime target: [99.9%] monthly.

4. SUPPORT SERVICES

  • Support per Support Policy.

5. CUSTOMER OBLIGATIONS

  • Provide accurate account info; comply with AUP.

6. FEES AND PAYMENT

  • Late amounts accrue interest at [1.5%/month] or 5% per annum per 815 ILCS 205/2.

7. SECURITY AND DATA PROTECTION

  • Illinois Data Breach Notification: Provider shall comply with Illinois Personal Information Protection Act (815 ILCS 530/) in the most expedient time possible.
  • Illinois Biometric Information Privacy Act (BIPA): If biometric data is collected, Provider shall comply with 740 ILCS 14/.

8. BUSINESS CONTINUITY AND DISASTER RECOVERY

  • BC/DR plan maintained and reviewed annually.

9. INTELLECTUAL PROPERTY AND FEEDBACK

  • Provider retains IP; Customer retains IP in Customer Data.

10. CONFIDENTIALITY

  • Illinois Trade Secrets Act (765 ILCS 1065/) governs trade secret claims.

11. WARRANTIES AND DISCLAIMERS

  • TO THE EXTENT PERMITTED BY ILLINOIS LAW, ALL OTHER WARRANTIES ARE DISCLAIMED.

12. INDEMNITIES

  • Mutual indemnification.

13. LIMITATIONS OF LIABILITY

  • Cap: fees paid/payable in prior [12/24] months.

14. TERM, SUSPENSION, AND TERMINATION

  • Auto-renew unless notice [30/60] days prior.

15. COMPLIANCE

  • Compliance with Illinois Consumer Fraud and Deceptive Business Practices Act (815 ILCS 505/).

16. GOVERNING LAW AND DISPUTE RESOLUTION

  • Governing Law: Laws of the State of Illinois.
  • Venue: State or federal courts in [Cook County], Illinois.
  • JURY WAIVER: TO THE FULLEST EXTENT PERMITTED BY ILLINOIS LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

17. MISCELLANEOUS

  • Illinois Electronic Commerce Security Act (5 ILCS 175/) governs electronic signatures.

18. SIGNATURES

☐ Provider has reviewed and agrees to the terms
☐ Customer has reviewed and agrees to the terms

Provider Customer
By: __________________________ By: __________________________
Name: [NAME] Name: [NAME]
Title: [TITLE] Title: [TITLE]
Date: [DATE] Date: [DATE]

19. ATTACHMENTS

  • Attachment A: Order Form
  • Attachment B: SLA Policy
  • Attachment C: Support Policy
  • Attachment D: DPA / Security Addendum
  • Attachment E: Acceptable Use Policy
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