INSURANCE BAD FAITH DEMAND LETTER
State of Washington
[LAW FIRM LETTERHEAD]
PRIVILEGED AND CONFIDENTIAL
SETTLEMENT COMMUNICATION - FOR RESOLUTION PURPOSES ONLY
PROTECTED UNDER WA RULES OF EVIDENCE AND F.R.E. 408
VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND VIA EMAIL TO: [ADJUSTER_EMAIL]
Date: [DATE]
[INSURANCE_COMPANY_NAME]
[CLAIMS_DEPARTMENT_ADDRESS]
[CITY], [STATE] [ZIP]
Attention: [ADJUSTER_NAME], [ADJUSTER_TITLE]
Re: FORMAL BAD FAITH DEMAND - WASHINGTON LAW
Insured: [INSURED_NAME]
Claimant: [CLAIMANT_NAME]
Policy Number: [POLICY_NUMBER]
Claim Number: [CLAIM_NUMBER]
Date of Loss: [DATE_OF_LOSS]
Policy Limits: [POLICY_LIMITS]
Response Deadline: [RESPONSE_DEADLINE] (This is a Time-Limited Demand)
Dear [ADJUSTER_NAME]:
I. INTRODUCTION AND NATURE OF DEMAND
This firm represents [CLIENT_NAME] ("our client") in connection with the above-referenced insurance claim arising under the laws of Washington. This letter constitutes a formal demand for payment of policy benefits wrongfully withheld and serves as notice of [INSURANCE_COMPANY_NAME]'s ("the Company" or "[CARRIER_SHORT_NAME]") bad faith conduct in handling our client's claim under Washington law.
As a seasoned insurance litigator with decades of experience representing policyholders against major carriers in Washington, I am well aware of the Company's obligations under Wash. Rev. Code Title 48 and Washington common law. The Company's conduct in this matter constitutes a textbook example of bad faith claims practices that Washington courts routinely punish with substantial damages.
This is a time-limited demand. The Company has until [RESPONSE_DEADLINE] to tender the full amount owed of $[DEMAND_AMOUNT] and resolve all claims arising from this loss. Failure to do so will result in immediate litigation seeking all available remedies under Washington law.
II. WASHINGTON BAD FAITH LAW
A. Legal Standard
Washington provides strong remedies under Insurance Fair Conduct Act (RCW 48.30.015) and Consumer Protection Act. IFCA allows treble damages and attorney fees for unreasonable denial. Also common law bad faith recognized. Tank v. State Farm Fire & Cas. Co., 715 P.2d 1133 (Wash. 1986).
B. Available Damages Under Washington Law
Under Washington law, our client is entitled to recover:
Actual damages, treble damages under IFCA, CPA remedies, and attorney fees
C. Punitive Damages Standard
Washington does not allow punitive damages; enhanced damages under IFCA instead
D. Attorney's Fees
Recoverable under IFCA (RCW 48.30.015) and CPA (RCW 19.86.090)
III. POLICY INFORMATION AND COVERAGE
A. Policy Details
| Item | Information |
|---|---|
| Named Insured | [INSURED_NAME] |
| Policy Number | [POLICY_NUMBER] |
| Policy Period | [POLICY_PERIOD_START] to [POLICY_PERIOD_END] |
| Policy Type | [POLICY_TYPE] |
| Applicable Coverage | [COVERAGE_TYPE] |
| Per-Occurrence Limit | [PER_OCCURRENCE_LIMIT] |
| Aggregate Limit | [AGGREGATE_LIMIT] |
| Deductible | [DEDUCTIBLE_AMOUNT] |
B. Coverage Analysis
The policy provides coverage for [DESCRIBE_COVERED_LOSS_TYPE]. The loss clearly falls within the policy's insuring agreement under Washington law interpretation principles.
[CARRIER_SHORT_NAME] has acknowledged coverage by [DESCRIBE_COVERAGE_ACKNOWLEDGMENT]. Having accepted coverage, the Company is obligated under Washington law to:
- Conduct a thorough, fair, and objective investigation
- Evaluate the claim in good faith
- Promptly pay all amounts owed under the policy
- Communicate honestly and transparently with the insured
- Avoid unreasonable delays in claim handling
- Refrain from compelling litigation through unreasonable conduct
IV. FACTUAL BACKGROUND AND CLAIM HISTORY
A. The Underlying Loss
On [DATE_OF_LOSS], [DESCRIBE_LOSS_EVENT_IN_DETAIL].
[ADDITIONAL_LOSS_DETAILS]
B. Chronological Timeline of Bad Faith Conduct
| Date | Event | Bad Faith Indicator |
|---|---|---|
| [DATE_1] | [EVENT_1] | [INDICATOR_1] |
| [DATE_2] | [EVENT_2] | [INDICATOR_2] |
| [DATE_3] | [EVENT_3] | [INDICATOR_3] |
| [DATE_4] | [EVENT_4] | [INDICATOR_4] |
| [DATE_5] | [EVENT_5] | [INDICATOR_5] |
| [DATE_6] | [EVENT_6] | [INDICATOR_6] |
V. SPECIFIC BAD FAITH CONDUCT
[CARRIER_SHORT_NAME]'s handling of this claim violates both the express and implied covenants of good faith and fair dealing recognized under Washington law:
A. Unreasonable Delay
The Company has unreasonably delayed the investigation, evaluation, and payment of this claim in violation of Washington law:
- [DESCRIBE_SPECIFIC_DELAY_1]
- [DESCRIBE_SPECIFIC_DELAY_2]
- [DESCRIBE_SPECIFIC_DELAY_3]
B. Inadequate Investigation
[CARRIER_SHORT_NAME] failed to conduct the thorough, fair, and objective investigation required under Washington law:
- [INVESTIGATION_FAILURE_1]
- [INVESTIGATION_FAILURE_2]
- [INVESTIGATION_FAILURE_3]
C. Unreasonable Settlement Offers
The Company's settlement offers have been grossly inadequate:
| Date | Offer Amount | Actual Value | Discrepancy |
|---|---|---|---|
| [DATE_A] | [OFFER_A] | [VALUE_A] | [DISCREPANCY_A] |
| [DATE_B] | [OFFER_B] | [VALUE_B] | [DISCREPANCY_B] |
D. Misrepresentation of Policy Provisions
[DESCRIBE_MISREPRESENTATIONS]
E. Failure to Communicate
[DESCRIBE_COMMUNICATION_FAILURES]
VI. STATUTORY VIOLATIONS
A. Washington Unfair Claims Settlement Practices Act
[CARRIER_SHORT_NAME]'s conduct violates RCW 48.30.010 et seq.; WAC 284-30-330, which prohibits:
- Misrepresenting pertinent facts or insurance policy provisions relating to coverages at issue
- Failing to acknowledge and act reasonably promptly upon communications with respect to claims
- Failing to adopt and implement reasonable standards for the prompt investigation of claims
- Refusing to pay claims without conducting a reasonable investigation
- Not attempting in good faith to effectuate prompt, fair, and equitable settlements of claims in which liability has become reasonably clear
- Compelling insureds to institute litigation to recover amounts due under an insurance policy by offering substantially less than the amounts ultimately recovered
- Attempting to settle a claim for less than the amount to which a reasonable person would have believed he or she was entitled
- Failing to promptly provide a reasonable explanation of the basis in the policy for denial or inadequate offer
B. Washington Prompt Payment Requirements
[CARRIER_SHORT_NAME] has violated RCW 48.30.010 - Unfair practices; WAC 284-30-330 by:
- [SPECIFIC_PROMPT_PAYMENT_VIOLATION_1]
- [SPECIFIC_PROMPT_PAYMENT_VIOLATION_2]
- [SPECIFIC_PROMPT_PAYMENT_VIOLATION_3]
VII. DAMAGES
A. Contract Damages
| Category | Amount |
|---|---|
| Policy Benefits Owed | $[AMOUNT] |
| Less Amounts Paid | ($[AMOUNT_PAID]) |
| Net Policy Benefits Due | $[NET_AMOUNT] |
B. Consequential Damages
| Category | Amount |
|---|---|
| [CONSEQUENTIAL_CATEGORY_1] | $[AMOUNT_1] |
| [CONSEQUENTIAL_CATEGORY_2] | $[AMOUNT_2] |
| [CONSEQUENTIAL_CATEGORY_3] | $[AMOUNT_3] |
| Total Consequential Damages | $[TOTAL_CONSEQUENTIAL] |
C. Emotional Distress Damages
[DESCRIBE_EMOTIONAL_DISTRESS_IF_RECOVERABLE_UNDER_WA_LAW]
D. Punitive/Exemplary Damages
Under Washington law, punitive damages require: Washington does not allow punitive damages; enhanced damages under IFCA instead
The Company's conduct meets this standard because [DESCRIBE_AGGRAVATING_FACTORS].
E. Statutory Penalties
Under Washington law, our client is entitled to:
[STATE_SPECIFIC_STATUTORY_PENALTIES]
VIII. DEMAND
Based on the foregoing, we hereby demand that [CARRIER_SHORT_NAME]:
A. Monetary Demand
Pay the total sum of $[TOTAL_DEMAND_AMOUNT] as follows:
| Component | Amount |
|---|---|
| Policy Benefits | $[POLICY_BENEFITS] |
| Statutory Interest/Penalties | $[STATUTORY_INTEREST] |
| Consequential Damages | $[CONSEQUENTIAL_DAMAGES] |
| TOTAL DEMAND | $[TOTAL_DEMAND_AMOUNT] |
B. Settlement Terms
In addition to the monetary payment:
- Full and complete release of all claims by [CARRIER_SHORT_NAME] against our client
- Confidentiality agreement regarding settlement terms (optional)
- Correction of any adverse information reported to industry databases
IX. TIME-LIMITED NATURE OF THIS DEMAND
THIS DEMAND EXPIRES AT 5:00 P.M. [TIME_ZONE] ON [RESPONSE_DEADLINE].
Consequences of Non-Response
If [CARRIER_SHORT_NAME] fails to accept this demand by the deadline:
-
Litigation will be filed immediately in Washington seeking all available remedies
-
This demand will be withdrawn and our client will seek:
- Full policy benefits plus prejudgment interest
- All consequential and emotional distress damages
- Punitive damages without limitation
- Attorney's fees and costs
- All statutory penalties under Washington law -
Regulatory complaints will be filed with:
- Washington Office of the Insurance Commissioner, P.O. Box 40256, Olympia, WA 98504
- National Association of Insurance Commissioners
X. DOCUMENT PRESERVATION NOTICE
This letter constitutes formal notice to preserve all documents and electronically stored information related to this claim, including but not limited to:
- The complete claim file, including all versions and drafts
- All internal communications regarding this claim
- All communications with the insured/claimant
- Adjuster notes, diaries, and activity logs
- All documents received from or sent to the insured/claimant
- All photographs, videos, and inspection reports
- All expert reports, estimates, and evaluations
- Claim handling guidelines, manuals, and procedures
- Training materials relevant to this type of claim
- Reserve information and reserve change documentation
- Supervisor notes and approvals
- Quality assurance or audit reports
XI. CONCLUSION
[CARRIER_SHORT_NAME]'s handling of this claim represents precisely the type of conduct that Washington bad faith laws were enacted to prevent and punish. We strongly encourage the Company to use this opportunity to resolve this matter fairly under Washington law.
Please direct all communications regarding this matter to the undersigned.
Respectfully submitted,
[LAW_FIRM_NAME]
By: _______________________________
[ATTORNEY_NAME]
[BAR_NUMBER]
[ADDRESS]
[CITY], WA [ZIP]
[PHONE]
[FAX]
[EMAIL]
Counsel for [CLIENT_NAME]
ENCLOSURES:
- Policy declarations page
- Relevant policy provisions
- Claim correspondence chronology
- Damage documentation
- Expert reports (if applicable)
CC:
- [CLIENT_NAME]
- Washington Office of the Insurance Commissioner, P.O. Box 40256, Olympia, WA 98504 (via complaint filing)
WASHINGTON LAW QUICK REFERENCE
| Element | Washington Law |
|---|---|
| Bad Faith Type | Statutory (CPA/IFCA) and Common Law |
| Governing Statute | Wash. Rev. Code Title 48 |
| Unfair Practices Act | RCW 48.30.010 et seq.; WAC 284-30-330 |
| Prompt Payment | RCW 48.30.010 - Unfair practices; WAC 284-30-330 |
| Punitive Standard | Washington does not allow punitive damages; enhanced damages under IFCA instead |
| Attorney Fees | Recoverable under IFCA (RCW 48.30.015) and CPA (RCW 19.86.090) |
| DOI Address | Washington Office of the Insurance Commissioner, P.O. Box 40256, Olympia, WA 98504 |