Templates Demand Letters Insurance Bad Faith Demand Letter - Montana
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INSURANCE BAD FAITH DEMAND LETTER

State of Montana


[LAW FIRM LETTERHEAD]

PRIVILEGED AND CONFIDENTIAL
SETTLEMENT COMMUNICATION - FOR RESOLUTION PURPOSES ONLY
PROTECTED UNDER MT RULES OF EVIDENCE AND F.R.E. 408


VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND VIA EMAIL TO: [ADJUSTER_EMAIL]

Date: [DATE]

[INSURANCE_COMPANY_NAME]
[CLAIMS_DEPARTMENT_ADDRESS]
[CITY], [STATE] [ZIP]

Attention: [ADJUSTER_NAME], [ADJUSTER_TITLE]
Re: FORMAL BAD FAITH DEMAND - MONTANA LAW
Insured: [INSURED_NAME]
Claimant: [CLAIMANT_NAME]
Policy Number: [POLICY_NUMBER]
Claim Number: [CLAIM_NUMBER]
Date of Loss: [DATE_OF_LOSS]
Policy Limits: [POLICY_LIMITS]
Response Deadline: [RESPONSE_DEADLINE] (This is a Time-Limited Demand)


Dear [ADJUSTER_NAME]:

I. INTRODUCTION AND NATURE OF DEMAND

This firm represents [CLIENT_NAME] ("our client") in connection with the above-referenced insurance claim arising under the laws of Montana. This letter constitutes a formal demand for payment of policy benefits wrongfully withheld and serves as notice of [INSURANCE_COMPANY_NAME]'s ("the Company" or "[CARRIER_SHORT_NAME]") bad faith conduct in handling our client's claim under Montana law.

As a seasoned insurance litigator with decades of experience representing policyholders against major carriers in Montana, I am well aware of the Company's obligations under Mont. Code Ann. Title 33 and Montana common law. The Company's conduct in this matter constitutes a textbook example of bad faith claims practices that Montana courts routinely punish with substantial damages.

This is a time-limited demand. The Company has until [RESPONSE_DEADLINE] to tender the full amount owed of $[DEMAND_AMOUNT] and resolve all claims arising from this loss. Failure to do so will result in immediate litigation seeking all available remedies under Montana law.


II. MONTANA BAD FAITH LAW

A. Legal Standard

Montana provides strong remedies under Montana Unfair Trade Practices Act (MUTPA), Mont. Code Ann. 33-18-242. Insurer liable for actual damages caused by violations of unfair claims practices. Also recognizes common law bad faith claims. Private right of action explicit.

B. Available Damages Under Montana Law

Under Montana law, our client is entitled to recover:

Actual damages under MUTPA; compensatory and punitive damages for common law bad faith

C. Punitive Damages Standard

Actual fraud or actual malice (punitive damages require clear and convincing evidence)

D. Attorney's Fees

Recoverable under MUTPA


III. POLICY INFORMATION AND COVERAGE

A. Policy Details

Item Information
Named Insured [INSURED_NAME]
Policy Number [POLICY_NUMBER]
Policy Period [POLICY_PERIOD_START] to [POLICY_PERIOD_END]
Policy Type [POLICY_TYPE]
Applicable Coverage [COVERAGE_TYPE]
Per-Occurrence Limit [PER_OCCURRENCE_LIMIT]
Aggregate Limit [AGGREGATE_LIMIT]
Deductible [DEDUCTIBLE_AMOUNT]

B. Coverage Analysis

The policy provides coverage for [DESCRIBE_COVERED_LOSS_TYPE]. The loss clearly falls within the policy's insuring agreement under Montana law interpretation principles.

[CARRIER_SHORT_NAME] has acknowledged coverage by [DESCRIBE_COVERAGE_ACKNOWLEDGMENT]. Having accepted coverage, the Company is obligated under Montana law to:

  • Conduct a thorough, fair, and objective investigation
  • Evaluate the claim in good faith
  • Promptly pay all amounts owed under the policy
  • Communicate honestly and transparently with the insured
  • Avoid unreasonable delays in claim handling
  • Refrain from compelling litigation through unreasonable conduct

IV. FACTUAL BACKGROUND AND CLAIM HISTORY

A. The Underlying Loss

On [DATE_OF_LOSS], [DESCRIBE_LOSS_EVENT_IN_DETAIL].

[ADDITIONAL_LOSS_DETAILS]

B. Chronological Timeline of Bad Faith Conduct

Date Event Bad Faith Indicator
[DATE_1] [EVENT_1] [INDICATOR_1]
[DATE_2] [EVENT_2] [INDICATOR_2]
[DATE_3] [EVENT_3] [INDICATOR_3]
[DATE_4] [EVENT_4] [INDICATOR_4]
[DATE_5] [EVENT_5] [INDICATOR_5]
[DATE_6] [EVENT_6] [INDICATOR_6]

V. SPECIFIC BAD FAITH CONDUCT

[CARRIER_SHORT_NAME]'s handling of this claim violates both the express and implied covenants of good faith and fair dealing recognized under Montana law:

A. Unreasonable Delay

The Company has unreasonably delayed the investigation, evaluation, and payment of this claim in violation of Montana law:

  • [DESCRIBE_SPECIFIC_DELAY_1]
  • [DESCRIBE_SPECIFIC_DELAY_2]
  • [DESCRIBE_SPECIFIC_DELAY_3]

B. Inadequate Investigation

[CARRIER_SHORT_NAME] failed to conduct the thorough, fair, and objective investigation required under Montana law:

  • [INVESTIGATION_FAILURE_1]
  • [INVESTIGATION_FAILURE_2]
  • [INVESTIGATION_FAILURE_3]

C. Unreasonable Settlement Offers

The Company's settlement offers have been grossly inadequate:

Date Offer Amount Actual Value Discrepancy
[DATE_A] [OFFER_A] [VALUE_A] [DISCREPANCY_A]
[DATE_B] [OFFER_B] [VALUE_B] [DISCREPANCY_B]

D. Misrepresentation of Policy Provisions

[DESCRIBE_MISREPRESENTATIONS]

E. Failure to Communicate

[DESCRIBE_COMMUNICATION_FAILURES]


VI. STATUTORY VIOLATIONS

A. Montana Unfair Claims Settlement Practices Act

[CARRIER_SHORT_NAME]'s conduct violates Mont. Code Ann. 33-18-201 et seq., which prohibits:

  • Misrepresenting pertinent facts or insurance policy provisions relating to coverages at issue
  • Failing to acknowledge and act reasonably promptly upon communications with respect to claims
  • Failing to adopt and implement reasonable standards for the prompt investigation of claims
  • Refusing to pay claims without conducting a reasonable investigation
  • Not attempting in good faith to effectuate prompt, fair, and equitable settlements of claims in which liability has become reasonably clear
  • Compelling insureds to institute litigation to recover amounts due under an insurance policy by offering substantially less than the amounts ultimately recovered
  • Attempting to settle a claim for less than the amount to which a reasonable person would have believed he or she was entitled
  • Failing to promptly provide a reasonable explanation of the basis in the policy for denial or inadequate offer

B. Montana Prompt Payment Requirements

[CARRIER_SHORT_NAME] has violated Mont. Code Ann. 33-18-201 - Unfair claims settlement practices by:

  • [SPECIFIC_PROMPT_PAYMENT_VIOLATION_1]
  • [SPECIFIC_PROMPT_PAYMENT_VIOLATION_2]
  • [SPECIFIC_PROMPT_PAYMENT_VIOLATION_3]

VII. DAMAGES

A. Contract Damages

Category Amount
Policy Benefits Owed $[AMOUNT]
Less Amounts Paid ($[AMOUNT_PAID])
Net Policy Benefits Due $[NET_AMOUNT]

B. Consequential Damages

Category Amount
[CONSEQUENTIAL_CATEGORY_1] $[AMOUNT_1]
[CONSEQUENTIAL_CATEGORY_2] $[AMOUNT_2]
[CONSEQUENTIAL_CATEGORY_3] $[AMOUNT_3]
Total Consequential Damages $[TOTAL_CONSEQUENTIAL]

C. Emotional Distress Damages

[DESCRIBE_EMOTIONAL_DISTRESS_IF_RECOVERABLE_UNDER_MT_LAW]

D. Punitive/Exemplary Damages

Under Montana law, punitive damages require: Actual fraud or actual malice (punitive damages require clear and convincing evidence)

The Company's conduct meets this standard because [DESCRIBE_AGGRAVATING_FACTORS].

E. Statutory Penalties

Under Montana law, our client is entitled to:

[STATE_SPECIFIC_STATUTORY_PENALTIES]


VIII. DEMAND

Based on the foregoing, we hereby demand that [CARRIER_SHORT_NAME]:

A. Monetary Demand

Pay the total sum of $[TOTAL_DEMAND_AMOUNT] as follows:

Component Amount
Policy Benefits $[POLICY_BENEFITS]
Statutory Interest/Penalties $[STATUTORY_INTEREST]
Consequential Damages $[CONSEQUENTIAL_DAMAGES]
TOTAL DEMAND $[TOTAL_DEMAND_AMOUNT]

B. Settlement Terms

In addition to the monetary payment:

  • Full and complete release of all claims by [CARRIER_SHORT_NAME] against our client
  • Confidentiality agreement regarding settlement terms (optional)
  • Correction of any adverse information reported to industry databases

IX. TIME-LIMITED NATURE OF THIS DEMAND

THIS DEMAND EXPIRES AT 5:00 P.M. [TIME_ZONE] ON [RESPONSE_DEADLINE].

Consequences of Non-Response

If [CARRIER_SHORT_NAME] fails to accept this demand by the deadline:

  1. Litigation will be filed immediately in Montana seeking all available remedies

  2. This demand will be withdrawn and our client will seek:
    - Full policy benefits plus prejudgment interest
    - All consequential and emotional distress damages
    - Punitive damages without limitation
    - Attorney's fees and costs
    - All statutory penalties under Montana law

  3. Regulatory complaints will be filed with:
    - Montana Commissioner of Securities and Insurance, 840 Helena Avenue, Helena, MT 59601
    - National Association of Insurance Commissioners


X. DOCUMENT PRESERVATION NOTICE

This letter constitutes formal notice to preserve all documents and electronically stored information related to this claim, including but not limited to:

  • The complete claim file, including all versions and drafts
  • All internal communications regarding this claim
  • All communications with the insured/claimant
  • Adjuster notes, diaries, and activity logs
  • All documents received from or sent to the insured/claimant
  • All photographs, videos, and inspection reports
  • All expert reports, estimates, and evaluations
  • Claim handling guidelines, manuals, and procedures
  • Training materials relevant to this type of claim
  • Reserve information and reserve change documentation
  • Supervisor notes and approvals
  • Quality assurance or audit reports

XI. CONCLUSION

[CARRIER_SHORT_NAME]'s handling of this claim represents precisely the type of conduct that Montana bad faith laws were enacted to prevent and punish. We strongly encourage the Company to use this opportunity to resolve this matter fairly under Montana law.

Please direct all communications regarding this matter to the undersigned.

Respectfully submitted,

[LAW_FIRM_NAME]

By: _______________________________
[ATTORNEY_NAME]
[BAR_NUMBER]
[ADDRESS]
[CITY], MT [ZIP]
[PHONE]
[FAX]
[EMAIL]

Counsel for [CLIENT_NAME]


ENCLOSURES:
- Policy declarations page
- Relevant policy provisions
- Claim correspondence chronology
- Damage documentation
- Expert reports (if applicable)

CC:
- [CLIENT_NAME]
- Montana Commissioner of Securities and Insurance, 840 Helena Avenue, Helena, MT 59601 (via complaint filing)


MONTANA LAW QUICK REFERENCE

Element Montana Law
Bad Faith Type Statutory and Common Law
Governing Statute Mont. Code Ann. Title 33
Unfair Practices Act Mont. Code Ann. 33-18-201 et seq.
Prompt Payment Mont. Code Ann. 33-18-201 - Unfair claims settlement practices
Punitive Standard Actual fraud or actual malice (punitive damages require clear and convincing evidence)
Attorney Fees Recoverable under MUTPA
DOI Address Montana Commissioner of Securities and Insurance, 840 Helena Avenue, Helena, MT 59601
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Insurance Bad Faith Demand Letter - Montana

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