Client Intake Form — General
CLIENT INTAKE FORM — GENERAL
Table of Contents
- Intake Information
- Prospective Client Information
- Matter Information
- Adverse and Related Parties
- Conflict Check
- Engagement Screening
- Financial Screening
- Referral and Marketing
- Confidentiality Notice
- Intake Decision
1. Intake Information
Date of Inquiry: [__/__/____]
Intake Completed By: [________________________________]
Method of Contact: ☐ Phone ☐ Email ☐ Walk-in ☐ Website Form ☐ Referral ☐ Other: [________]
Consultation Scheduled: ☐ Yes — Date/Time: [________________________________] ☐ No
2. Prospective Client Information
Individual Client
Full Legal Name: [________________________________]
Also Known As / Former Names: [________________________________]
Date of Birth: [__/__/____]
Social Security Number (last 4): XXX-XX-[____]
Driver's License / State ID Number: [________________________________]
Address: [________________________________]
City, State, ZIP: [________________________________]
Home Phone: [________________________________]
Cell Phone: [________________________________]
Email: [________________________________]
Preferred Contact Method: ☐ Phone ☐ Email ☐ Text ☐ Mail
Preferred Language: [________________________________]
Employer: [________________________________]
Occupation: [________________________________]
Business / Entity Client
Entity Name: [________________________________]
Entity Type: ☐ Corporation ☐ LLC ☐ Partnership ☐ Nonprofit ☐ Government ☐ Other: [________]
State of Formation: [________________________________]
EIN: [________________________________]
Principal Office Address: [________________________________]
Authorized Contact Person: [________________________________]
Title / Role: [________________________________]
3. Matter Information
Brief Description of Legal Issue:
[________________________________]
[________________________________]
[________________________________]
Practice Area: ☐ Family Law ☐ Criminal Defense ☐ Personal Injury ☐ Real Estate ☐ Business / Corporate ☐ Estate Planning ☐ Employment ☐ Immigration ☐ Bankruptcy ☐ Landlord/Tenant ☐ Civil Rights ☐ Other: [________________________________]
Urgency Level: ☐ Emergency (immediate deadline) ☐ Urgent (within 30 days) ☐ Standard ☐ Planning / No immediate deadline
Key Dates / Deadlines:
| Event | Date |
|---|---|
| Statute of Limitations | [__/__/____] |
| Court Date / Hearing | [__/__/____] |
| Filing Deadline | [__/__/____] |
| Other: [____________] | [__/__/____] |
Has the client consulted with or retained another attorney for this matter?
☐ No ☐ Yes — Attorney Name: [________________________________] Firm: [________________________________]
Is there pending litigation? ☐ No ☐ Yes — Case No.: [________________________________] Court: [________________________________]
4. Adverse and Related Parties
| Name | Role (Adverse Party / Witness / Related) | Relationship to Client |
|---|---|---|
| [________________________________] | [________________________________] | [________________________________] |
| [________________________________] | [________________________________] | [________________________________] |
| [________________________________] | [________________________________] | [________________________________] |
| [________________________________] | [________________________________] | [________________________________] |
| [________________________________] | [________________________________] | [________________________________] |
Opposing Counsel (if known): [________________________________]
Insurance Company (if applicable): [________________________________]
5. Conflict Check
Conflict Check Performed By: [________________________________]
Date of Conflict Check: [__/__/____]
Database(s) Searched:
☐ Firm conflict database / case management system
☐ Name variations and aliases checked
☐ Entity affiliates and subsidiaries checked
Results:
☐ No conflict identified — proceed to engagement screening
☐ Potential conflict identified — details: [________________________________]
☐ Conflict exists — cannot represent; decline and provide referral
If conflict is waivable under MRPC 1.7(b):
☐ Conflict waiver obtained (attach signed waiver)
☐ Conflict waiver not sought — matter declined
6. Engagement Screening
Screening Criteria:
☐ Matter falls within the firm's practice areas
☐ The firm has capacity to handle the matter within required timelines
☐ The client's expectations are reasonable and manageable
☐ The fee arrangement is viable (contingency worthiness / client ability to pay)
☐ No red flags identified (see below)
Red Flag Assessment:
☐ Client has fired multiple prior attorneys
☐ Unrealistic expectations about outcome or timeline
☐ Potential for fee collection issues
☐ Client may be seeking assistance with fraudulent or illegal activity
☐ Statute of limitations has already expired
☐ Significant credibility concerns
☐ Other: [________________________________]
7. Financial Screening
Estimated Fee Range Discussed: $[________] to $[________]
Fee Structure Discussed: ☐ Hourly ☐ Flat Fee ☐ Contingency ☐ Hybrid ☐ Other
Can the client afford the anticipated fees? ☐ Yes ☐ Uncertain ☐ No — consider referral to legal aid
Retainer Amount Discussed: $[________________________________]
Payment Plan Needed: ☐ No ☐ Yes
8. Referral and Marketing
How did the client hear about the firm?
☐ Referral from: [________________________________]
☐ Website / Online search
☐ Social media
☐ Bar association referral service
☐ Advertising
☐ Returning client
☐ Other: [________________________________]
9. Confidentiality Notice
The information provided in this intake form is confidential and protected by the attorney-client privilege and MRPC 1.6, even if the firm does not ultimately accept the representation. See MRPC 1.18 regarding duties to prospective clients.
Client Acknowledgment: ☐ Client informed of confidentiality protections
10. Intake Decision
Decision: ☐ Accept — proceed with engagement letter ☐ Decline — send non-engagement letter ☐ Defer — pending: [________________________________]
If declined, reason: [________________________________]
Referrals provided: [________________________________]
Non-engagement letter sent: ☐ Yes — Date: [__/__/____] ☐ N/A
Deciding Attorney: [________________________________]
Date: [__/__/____]
Sources and References
About This Template
Practice management documents are the internal paperwork that runs a law firm: intake forms, engagement letters, file management policies, and closing letters. Consistent practice management reduces malpractice risk, speeds up billing, and keeps client relationships organized across the life of a matter. Many bar disciplinary complaints trace back to poor practice management rather than bad lawyering, so these templates directly affect a firm's exposure.
Important Notice
This template is provided for informational purposes. It is not legal advice. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Last updated: May 2026