Templates Insurance Law Colorado Insurance Bad Faith Demand Letter

Colorado Insurance Bad Faith Demand Letter

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COLORADO INSURANCE BAD FAITH DEMAND LETTER

STATUTORY DEMAND PURSUANT TO C.R.S. §§ 10-3-1115 AND 10-3-1116


PRIVILEGED AND CONFIDENTIAL
SETTLEMENT COMMUNICATION PURSUANT TO C.R.E. 408


DOCUMENT INFORMATION

Field Information
Date of Letter [__/__/____]
Delivery Method ☐ Certified Mail ☐ FedEx/UPS ☐ Hand Delivery ☐ Email

ADDRESSEE INFORMATION

Field Information
Insurance Company [________________________________]
Claims Department Address [________________________________]
City, State, ZIP [________________________________]
Claims Handler [________________________________]
Registered Agent in Colorado [________________________________]

SENDER/CLAIMANT INFORMATION

Field Information
Insured/Claimant Name [________________________________]
Address [________________________________]
Phone [________________________________]
Attorney Name [________________________________]
Colorado Attorney Reg. No. [________________________________]

CLAIM IDENTIFICATION

Field Information
Claim Number [________________________________]
Policy Number [________________________________]
Date of Loss [__/__/____]
Type of Loss ☐ Property ☐ Auto ☐ UM/UIM ☐ Health ☐ Other
Policy Limits $[________________________________]

I. INTRODUCTION AND STATUTORY NOTICE

This letter constitutes a formal demand to [INSURANCE COMPANY] ("Insurer") on behalf of [INSURED/CLAIMANT NAME] ("Insured") for payment of benefits owed under the above-referenced policy.

STATUTORY NOTICE: Under C.R.S. § 10-3-1116, if Insurer's delay or denial is found to be unreasonable, Insured may recover:

  1. TWO TIMES (2x) the covered benefit; PLUS
  2. Reasonable attorney's fees and court costs

This statutory remedy is in addition to common law bad faith damages.


II. SUMMARY OF DEMAND

TOTAL AMOUNT DEMANDED: $[________________________________]

Component Amount
Unpaid/Underpaid Policy Benefits $[________________________________]
Consequential Damages $[________________________________]
TOTAL $[________________________________]

RESPONSE DEADLINE: [__/__/____] (30 days from receipt)


III. FACTUAL BACKGROUND

A. The Insurance Policy

Policy No. [________________________________] was issued on [__/__/____], providing [________________________________] coverage with limits of $[________________________________].

B. The Loss Event

On [__/__/____], Insured suffered a covered loss:

[________________________________]
[________________________________]
[________________________________]

C. Notice and Cooperation

☐ Notice provided on [__/__/____]
☐ Proof of Loss submitted on [__/__/____]
☐ Full cooperation with all requests
☐ Documentation provided
☐ Inspection permitted on [__/__/____]


IV. CLAIM HISTORY

Date Event Days
[__/__/____] Loss occurred 0
[__/__/____] Notice provided [____]
[__/__/____] [________________________________] [____]
[__/__/____] Current status: ☐ Denied ☐ Underpaid ☐ Delayed [____]

V. COVERAGE ANALYSIS

A. Applicable Provisions

Insuring Agreement: [________________________________]

B. Conditions Satisfied

☐ Notice ☐ Proof of loss ☐ Cooperation ☐ Documentation

C. Exclusion Analysis

Exclusion Cited: [________________________________]

Not Applicable Because: [________________________________]

D. Conclusion

The loss is covered. Insurer's denial/delay is unreasonable.


VI. IDENTIFICATION OF UNREASONABLE CONDUCT

A. Statutory Standard (C.R.S. § 10-3-1115)

An insurer's delay or denial is unreasonable if it was made without a reasonable basis.

Insurer's conduct is unreasonable because:

☐ Denied/delayed without investigation

  • Conduct: [________________________________]

☐ Denied/delayed despite clear coverage

  • Conduct: [________________________________]

☐ Misrepresented policy provisions

  • Conduct: [________________________________]

☐ Relied on biased experts

  • Conduct: [________________________________]

☐ Ignored evidence supporting coverage

  • Conduct: [________________________________]

☐ Offered substantially less than owed

  • Conduct: [________________________________]

B. Common Law Bad Faith

Under Traveler's Ins. Co. v. Savio, 706 P.2d 1258 (Colo. 1985), an insurer breaches the duty of good faith when it unreasonably denies or delays payment.


VII. LEGAL FRAMEWORK – COLORADO BAD FAITH LAW

A. C.R.S. § 10-3-1115 – Unreasonable Delay or Denial

Defines when an insurer's conduct is unreasonable: when there is no reasonable basis for the delay or denial.

B. C.R.S. § 10-3-1116 – Double Damages Remedy

Provides that a first-party claimant may recover:

  • Two times the covered benefit
  • Reasonable attorney's fees and court costs

Note: This results in effectively 3x recovery (original benefit + 2x statutory damages).

C. "Fairly Debatable" Standard

The "fairly debatable" standard applies to common law bad faith, NOT statutory claims under C.R.S. § 10-3-1116. American Family Mut. Ins. Co. v. Barriga, 2018 CO 42.

D. Key Colorado Case Law

  1. Traveler's Ins. Co. v. Savio, 706 P.2d 1258 (Colo. 1985) – Common law bad faith recognized.

  2. Goodson v. American Standard Ins. Co., 89 P.3d 409 (Colo. 2004) – Elements of bad faith claim.

  3. American Family Mut. Ins. Co. v. Barriga, 2018 CO 42 – 2x damages on entire covered benefit.

  4. Skillett v. Allstate Fire & Cas. Ins. Co., 2022 CO 15 – Only insurer (not individual adjuster) liable.

  5. Dale v. Guaranty Nat'l Ins. Co., 948 P.2d 545 (Colo. 1997) – Insurer must investigate fairly.


VIII. DAMAGES

A. Contract Damages

Category Amount
Policy benefits owed $[________________________________]
Less: Payments made ($[________________________________])
Less: Deductible ($[________________________________])
Total Contract Damages $[________________________________]

B. Statutory Double Damages (C.R.S. § 10-3-1116)

Calculation Amount
Covered Benefit $[________________________________]
2x Covered Benefit $[________________________________]

Total Potential Recovery: Contract damages + 2x covered benefit = effectively 3x

C. Consequential Damages

Category Amount
[________________________________] $[________________________________]
Total Consequential $[________________________________]

D. Attorney's Fees

Under C.R.S. § 10-3-1116, reasonable attorney's fees are recoverable.

Phase Estimated
Pre-litigation $[________________________________]
Litigation $[________________________________]
Total Fees $[________________________________]

E. Summary

Category Amount
Contract Damages $[________________________________]
Double Damages (2x benefit) $[________________________________]
Consequential Damages $[________________________________]
Attorney's Fees $[________________________________]
TOTAL POTENTIAL $[________________________________]

IX. SETTLEMENT DEMAND

Insured demands payment of $[________________________________] within THIRTY (30) DAYS.

Payment Instructions

  1. Made payable to: [________________________________]
  2. Delivered to: [________________________________]
  3. Received by: [__/__/____]

Consequences of Non-Payment

If not paid:

  1. Insured will file suit in [________________________________] County District Court

  2. Insured will seek:
    - Contract damages
    - Double damages under C.R.S. § 10-3-1116
    - Attorney's fees and costs
    - Common law bad faith damages
    - Pre- and post-judgment interest


X. PRESERVATION OF EVIDENCE

LITIGATION HOLD NOTICE

Preserve all documents and ESI including:
☐ Claim file ☐ Communications ☐ Adjuster notes ☐ Expert reports ☐ Reserves ☐ Training materials


XI. DIVISION OF INSURANCE COMPLAINT

Insured reserves the right to file a complaint with:

Colorado Division of Insurance
1560 Broadway, Suite 850
Denver, CO 80202
(303) 894-7499


XII. CONCLUSION

Insurer's unreasonable delay/denial exposes it to double damages plus attorney's fees. This demand provides an opportunity to resolve before litigation.


SIGNATURE

Insured:

Signature: _______________________________________________

Print Name: [________________________________]

Date: [__/__/____]

Attorney:

Signature: _______________________________________________

Print Name: [________________________________]

Colorado Reg. No.: [________________________________]

Date: [__/__/____]


EXHIBITS

Exhibit A: Insurance Policy
Exhibit B: Proof of Loss
Exhibit C: Photographs
Exhibit D: Estimates
Exhibit E: Correspondence
Exhibit F: Denial Letter


All rights under Colorado law are expressly reserved.

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About This Template

Insurance law covers the rights of policyholders against insurance companies that deny claims, delay payment, or undervalue losses. Demand letters, proof of loss forms, and bad-faith complaints all have their own state-specific deadlines and format requirements. Carefully written insurance paperwork puts the claim on the record, triggers the insurer's legal obligations, and preserves the right to recover extra damages if the insurer behaves badly.

Important Notice

This template is provided for informational purposes. It is not legal advice. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.

Last updated: February 2026