Does an online event-ticketing platform owe Tennessee sales tax on the fees it charges, and who has to collect sales tax on the tickets — the platform or the event organizer?

Plain-English summary

The taxpayer runs an online event platform (an Eventbrite-style service). Event organizers — the "Users" — create, promote, and manage events and sell tickets to "Buyers" through the platform. Organizers pay the company a per-ticket fee under a Basic or Advanced Service Package, and can optionally use the company's Payment Processing Service (run through a third-party payment partner) for an extra per-transaction fee. Hosting free events costs nothing. Organizers may pass those fees along to buyers at checkout.

The Department answered three questions.

1. The company's own fees are NOT taxable. Organizers reach the platform through software, and Tennessee taxes the access and use of remotely accessed software (§ 67-6-231). But under the true-object test, what organizers are really buying is the event-listing and organization service — and that service is not one of Tennessee's specifically enumerated taxable services (§ 67-6-205). The software access is "merely incidental" to that nontaxable service. On top of that, the 2015 remote-software law itself (§ 67-6-231(b)) says in so many words that it does not make otherwise-nontaxable services taxable, and it specifically lists "payment or transaction processing services," "information or data processing services," and "the storage of data" as remaining nontaxable. So both the Service Package fees and the Payment Processing fees fall outside the sales tax.

2. But fees passed through to the buyer ride along with a taxable ticket. Tickets and charges for admission to amusement, entertainment, sports, exhibition, and recreational events are themselves taxable (§ 67-6-212(a)(2)). The taxable "sales price" (§ 67-6-102(79)(A)) is the total consideration with no deduction for the seller's service charges. So when an organizer recoups its Service Package or Payment Processing fees by adding them to the buyer's ticket charge, those amounts become part of the ticket's sales price, and the entire price — fees included — is taxed, whether the fees are separately stated or not.

3. The platform is not the one that has to collect the tax on tickets. When the company collects ticket money, it does so on behalf of a disclosed seller — the organizer is always identified on the site. Under Rule 1 (Tenn. Comp. R. & Regs. 1320-05-01-.01), a factor, auctioneer, or agent selling for a known, disclosed principal is not the party liable for the tax; the principal is. So the organizer, not the platform, must collect and remit Tennessee sales tax on taxable ticket sales — and that result is the same whether the organizer used the company's Payment Processing Service or its own third-party processor.

Timing caveat — this is a 2019 ruling. It predates Tennessee's marketplace-facilitator regime (effective October 1, 2020). Under that later law, a platform that collects payment for its sellers can itself be a "marketplace facilitator" required to collect the tax. This ruling reflects the pre-marketplace-facilitator framework, in which a disclosed agent escaped the collection duty under Rule 1. (Compare Revenue Ruling 20-13 and Letter Ruling 21-05 on the marketplace-facilitator analysis.)

What this means for you

Event organizers and promoters who sell tickets in Tennessee

If your event admission is taxable, you — not the ticketing platform — are responsible for collecting and remitting the Tennessee sales tax (at least under the law as of this 2019 ruling). The platform handles the money as your disclosed agent, but the tax liability is the principal's. And if you build the platform's listing or payment-processing fees into the price your buyers pay, the whole ticket price, fees included, is taxable — you can't carve the fees back out by itemizing them. (For ticket sales on or after October 1, 2020, check whether the platform is now a marketplace facilitator that collects on your behalf.)

Ticketing and event-platform companies (SaaS marketplaces)

The fees you charge organizers for listing, promotion, and payment processing are not taxable in Tennessee just because organizers reach your product through software — the true object is your service. The 2015 remote-software law (§ 67-6-231(b)) even names payment/transaction processing and data processing as carve-outs. But re-check your post-2020 obligations: if you collect payment for sellers, the marketplace-facilitator law may now give you your own duty to collect and remit (see Revenue Ruling 20-13, Letter Ruling 21-05). This 2019 "disclosed agent, not liable" conclusion is pre-marketplace-facilitator.

SaaS and remote-software vendors generally

This ruling is a clean statement of the § 67-6-231(b) line. Remotely accessed software is taxable, but the statute itself carves out a list of services — information/data processing, payment/transaction processing, payroll processing, billing and collection, internet access, data storage, and converting/managing/distributing digital products — and the true-object test means software that merely delivers a nontaxable service isn't taxed. If a customer is buying the service and only incidentally touching your software, the charge stays nontaxable.

Accountants and tax professionals

The analysis turns on (a) the bundling / true-object test (the platform vs. the service it delivers); (b) the § 67-6-231(b) service carve-outs; (c) ticket taxability under § 67-6-212(a)(2) and "sales price" with no deduction for service charges under § 67-6-102(79)(A); and (d) the disclosed-agent rule (Rule 1, 1320-05-01-.01) that puts collection liability on the principal. The Advanced package's sales-analytics tools trigger a separate § 67-6-231(b) marketing-analytics exception that the Department declined to reach, because the packages were nontaxable anyway.

Common questions

Q: I use an online platform to sell tickets to my event in Tennessee. Who collects the sales tax?
A: You do, as the organizer/seller. The platform collects the money on your behalf as a disclosed agent, but under Rule 1 the tax liability is yours, the principal's — not the platform's. (Caveat: for sales on or after October 1, 2020, Tennessee's marketplace-facilitator law may shift collection to the platform — confirm the current rule.)

Q: Are the fees the ticketing company charges me taxable?
A: No. The company's Service Package and Payment Processing fees are charges for nontaxable event-listing and payment-processing services. Accessing those services through software doesn't make them taxable.

Q: If I add those fees to my customers' ticket price, do I charge tax on them?
A: Yes. If the ticket is taxable, the fees you pass through become part of the ticket's taxable sales price and are taxed — whether you itemize them or roll them into one price.

Q: Are all event tickets taxable in Tennessee?
A: Tickets, fees, and charges for admission to amusement, sports, entertainment, exhibition, display, or recreational events are generally taxable under § 67-6-212(a)(2). A few statutory exemptions exist (§ 67-6-330), but none applied to the ticket sales here.

Q: Can I rely on this ruling?
A: No. A Tennessee revenue ruling is advisory and is not binding even on the Department, and no taxpayer can rely on it as binding. It reflects the Department's reasoning at a point in time and predates the 2020 marketplace-facilitator law. Confirm your own facts with a tax professional.

Citations and references

Tennessee statutes (Tenn. Code Ann.):
- § 67-6-231(a) (sale, lease, licensing, or use of computer software taxable regardless of delivery method); § 67-6-231(b) (remotely accessed dealer-possessed software taxable, sourced to the customer's Tennessee address, but not taxing otherwise-nontaxable services such as payment/transaction processing, information/data processing, and data storage) — 2015 Tenn. Pub. Acts Ch. 514, § 22 (effective for billing periods on or after July 1, 2015)
- § 67-6-205 (only specifically enumerated services are taxable; event-listing/organization is not enumerated)
- § 67-6-212(a)(2) (sales tax on tickets/fees/charges for admission to amusement, sports, entertainment, exhibition, display, or recreational events); § 67-6-330(a) (amusement-tax exemptions — none applied)
- § 67-6-102(79)(A) ("sales price" — total consideration, no deduction for the seller's service charges); § 67-6-102(78)(A), (C), (G), (K) ("sale"; furnishing of taxable things/services; admission/dues/fees; transfer or loading of software); § 67-6-102(76) ("retail sale")
- § 67-6-102(18) (computer software); § 67-6-102(24) (delivered electronically); § 67-6-102(68) (prewritten computer software); § 67-6-102(89)(A) (tangible personal property)
- § 67-6-102(23)(C), (L) ("dealer"); § 67-6-501(a), (b) (dealer's liability to collect and remit)

Rules:
- Tenn. Comp. R. & Regs. 1320-05-01-.01 (1974) ("Rule 1") — sales by a factor/auctioneer/agent for a known, disclosed principal are taxable to the principal, not the agent

Case law (true-object / bundling):
- Thomas Nelson, Inc. v. Olsen, 723 S.W.2d 621, 624 (Tenn. 1987); AT&T Corp. v. Johnson, No. M2000-01407-COA-R3-CV, 2002 WL 31247083 (Tenn. Ct. App. Oct. 8, 2002); Rivergate Toyota, Inc. v. Huddleston, No. 01A01-9602-CH-00053, 1998 WL 83720 (Tenn. Ct. App. Feb. 27, 1998)
- Creasy Sys. Consultants, Inc. v. Olsen, 716 S.W.2d 35, 36 (Tenn. 1986) (fabrication/customization of software is a taxable sale of software); Commerce Union Bank v. Tidwell, 538 S.W.2d 405 (Tenn. 1976) and Univ. Computing Co. v. Olsen, 677 S.W.2d 445 (Tenn. 1984) (software taxable as tangible personal property since 1977)

Related guidance:
- Tenn. Dep't of Revenue Ltr. Rul. 14-10 (Oct. 14, 2014) (bundling and the true-object test)
- Tenn. Dep't of Revenue Rev. Rul. 20-13 and Ltr. Rul. 21-05 (marketplace-facilitator analysis under the later law effective Oct. 1, 2020)

Source

• Landing page: https://www.tn.gov/revenue/tax-resources/legal-resources/tax-rulings.html
• Original PDF: https://www.tn.gov/content/dam/tn/revenue/documents/rulings/sales/19-01.pdf

Original ruling text

Revenue rulings are not binding on the Department. This ruling is based on the particular
facts and circumstances presented, and is an interpretation of the law at a specific point in
time. The law may have changed since this ruling was issued, possibly rendering it obsolete.
The presentation of this ruling in a redacted form is provided solely for informational
purposes, and is not intended as a statement of Departmental policy. Taxpayers should
consult with a tax professional before relying on any aspect of this ruling.

The application of Tennessee sales and use tax to a company that facilitates the sales of event
1
tickets through its online platform.

Revenue Rulings are statements regarding the substantive application of law and statements of
procedure that affect the rights and duties of taxpayers and other members of the public. Revenue
Rulings are advisory in nature and are not binding on the Department.

The Company (the “Taxpayer”) provides an online event creation and organization service that
connects [THIRD PARTIES] seeking to market events (the [“USERS”)] with individuals interested in
attending the events (the “Buyers”). [USERS] can create, promote, and manage events by using one
of the Taxpayer’s service packages (collectively, the “Service Packages”). The Taxpayer delivers its
services through a web-based interface.
The Basic Service Package includes publication of an event on the Taxpayer’s website, event
promotion, event management, and organizational services. [A USER] choosing the Basic Service
Package can create and edit their event online, and input the following information: the title of the
event; the type of event; the date, time, and location of the event; the ticket price; and the [USER’S]
name.
The Basic Service Package also allows [USERS] to view basic information regarding ticket sales.
[USERS] pay the Taxpayer a fee [REDACTED] for each ticket sold through the Taxpayer’s website.
There is no charge for [USERS] to use the Basic Service Package to host free events.
The Advanced Service Package provides [USERS] with all services included in the Basic Service
Package, plus the following: the option to have multiple ticket types such as general admission and
1

This ruling only applies to services involving ticket sales and payment processing. To the extent the Taxpayer offers other
services or sales of tangible personal property, those services and/or sales of tangible personal property are not addressed in
this ruling.

1

VIP tickets; additional promotional activity, customer support, and sales analytics tools. [USERS] pay
the Taxpayer a fee [REDACTED] for each ticket sold through the Taxpayer’s website. There is no
charge for [USERS] to use the Advanced Service Package to host free events.
The Taxpayer also offers a Payment Processing Service for an additional fee per transaction (the
“Payment Processing Fee”). When [A USER] uses the Taxpayer’s Payment Processing Service, a thirdparty payment processing partner collects all revenue from ticket sales (including any associated
fees). The payment processing partner subtracts the amount that it is owed and the amount owed
to the Taxpayer, and remits the remaining amount to the [USERS]. The payment processing partner
separately remits to the Taxpayer the amount due for the Taxpayer’s fees.
[USERS] may select their own third-party payment processor instead of using the Taxpayer’s
Payment Processing Service. When [A USER] chooses this option, the Taxpayer invoices the [USER]
on a monthly basis for all fees due.
[USERS] pay all fees for both service packages (the “Service Package Fees”) directly to the Taxpayer.
In some cases, [USERS] may choose to recoup the Service Package Fees by passing them along to
Buyers. If [A USER] chooses to pass along the cost of the Service Package Fees, the [USER] does so by
charging an additional fee to the Buyers at the time of sale. Similarly, [USERS] may also choose to
pass Payment Processing Fees along to Buyers at the time of sale.

1.

Are the Taxpayer’s Service Packages and Payment Processing Services subject to Tennessee
sales and use tax?
Ruling: No. The Taxpayer’s Service Packages and Payment Processing Services are not
subject to Tennessee sales and use tax. Although the Taxpayer’s Service Packages and
Payment Processing Services involve the use of remotely accessed computer software, the
true object of the Service Packages is the provision of nontaxable event platform and listing
services. Additionally, TENN. CODE ANN. § 231(b) provides that Payment Processing Services
are not taxable.

2.

Are the Taxpayer’s Service Package Fees and Payment Processing Fees subject to the
Tennessee sales tax when such fees are passed along to the Buyer as part of the sales price
of a ticket?
Ruling: Yes. If the ticket is subject to sales tax, the Service Package Fees and Payment
Processing Fees that are passed along to the Buyer are included in the sales price of the
ticket. The entire sales price is subject to Tennessee sales tax.

3.

Is the Taxpayer liable for collection and remittance of Tennessee sales and use tax on tickets
sold through its website?
Ruling: No. When the Taxpayer collects money for [A USER’S] ticket sales, it is acting on
behalf of a disclosed seller, and as such, is not liable for the collection and remittance of
Tennessee sales and use tax pursuant to TENN. COMP. R. & REGS. 1320-05-01-.01 (1974).
2

TAXATION OF SOFTWARE AND SERVICES
A. BACKGROUND
2

Under the Retailers’ Sales Tax Act, the retail sale or use of tangible personal property and
specifically enumerated services are subject to the sales and use tax, unless an exemption applies.
“Retail sale” is defined as “any sale, lease, or rental for any purpose other than for resale, sublease,
3
or subrent.”
TENN. CODE ANN. § 67-6-102(78)(A) (2018) defines “sale,” in pertinent part, to mean “any transfer of
title or possession, or both, exchange, barter, lease or rental, conditional or otherwise, in any
manner or by any means whatsoever of tangible personal property for a consideration.” “Tangible
personal property” includes “property that can be seen, weighed, measured, felt, or touched, or that
4
is in any other manner perceptible to the senses.” Tangible personal property also includes
“prewritten computer software,” which is defined in TENN. CODE ANN. § 67-6-102(68) in pertinent part
as “computer software, including prewritten upgrades, that is not designed and developed by the
5
author or other creator to the specifications of a specific purchaser.”
In addition to the transfer of tangible personal property, the term “sale” also includes “the furnishing
6
of any of the things or services” taxable under the Retailers’ Sales Tax Act. One of the “things”
specifically taxable is:
[t]he retail sale, lease, licensing or use of computer software in this state, including
prewritten and custom computer software . . . regardless of whether the software is
delivered electronically, delivered by use of tangible storage media, loaded or
programmed into a computer, created on the premises of the consumer or
7
otherwise provided.

2

Tennessee Retailers’ Sales Tax Act, ch. 3, §§ 1-18, 1947 Tenn. Pub. Acts 22, 22-54 (codified as amended at TENN. CODE ANN.
§§ 67-6-101 to -907 (2018)).
3

TENN. CODE ANN. § 67-6-102(76) (2018).

4

TENN. CODE ANN. § 67-6-102(89)(A).

5

TENN. CODE ANN. § 67-6-102(68) further provides that “’[p]rewritten computer software’ or a prewritten portion of the
computer software that is modified or enhanced to any degree, where the modification or enhancement is designed and
developed to the specifications of a specific purchaser, remains prewritten computer software.” Note, however, that “where
there is a reasonable, separately stated charge or an invoice or other statement of the price given to the purchaser for the
modification or enhancement, the modification or enhancement shall not constitute prewritten computer software.”
6

TENN. CODE ANN. § 67-6-102(78)(C).

7

TENN. CODE ANN. § 67-6-231(a) (2018). The term “sale” specifically includes the transfer of computer software, including the
creation of computer software on the premises of the consumer and any programming, transferring, or loading of computer
software onto a computer. TENN. CODE ANN. § 67-6-102(78)(K).

3

“Computer software” is “a set of coded instructions designed to cause a computer . . . to perform a
8
task.” Computer software is “delivered electronically” if delivered “by means other than tangible
9
storage media.” The Tennessee Supreme Court has stated that the fabrication of, or customized
modification or enhancement to, computer software is considered a taxable sale of computer
10
software.
Additionally, the term “sale” specifically includes the transfer of computer software, including the
creation of computer software on the premises of the consumer and any programming,
11
transferring, or loading of computer software onto a computer.
In response to advances in technology that allow the remote access and use of software over the
Internet, the Tennessee General Assembly adopted into law 2015 Tenn. Pub. Acts Ch. 514, § 22. This
law effectively treats all uses of computer software in this state equally, regardless of how a person
accesses the software. It amended TENN. CODE ANN. § 67-6-231 to include a new subdivision (b),
which states in pertinent part that:
[f]or purposes of subdivision (a), “use of computer software” includes the access and
use of software that remains in the possession of the dealer who provides the
software or in the possession of a third party on behalf of such dealer. If the
customer accesses the software from a location in this state as indicated by the
residential street address or the primary business address of the customer, such
access shall be deemed equivalent to the sale of licensing of the software and
12
electronic delivery of the software for use in the state.
As a result, effective for all billing periods beginning on or after July 1, 2015, the access and use of
13
computer software in this state, which has generally been subject to tax since 1977, remains
subject to sales and use tax regardless of a customer’s chosen method of use.
The sales tax also applies to retail sales of services specifically enumerated in the Retailers’ Sales Tax
14
Act. However, the application of the sales tax to retail sales of services in Tennessee remains
unaffected by the enactment of 2015 Tenn. Pub. Acts Ch. 514, § 22. The sales tax remains applicable
only to those services specifically enumerated in the Retailers’ Sales Tax Act. As reassurance of this

8

TENN. CODE ANN. § 67-6-102(18).

9

TENN. CODE ANN. § 67-6-102(24).

10

See Creasy Sys. Consultants, Inc. v. Olsen, 716 S.W.2d 35, 36 (Tenn. 1986).

11

TENN. CODE ANN. § 67-6-102(78)(K).

12

2015 Tenn. Pub. Acts Ch. 514, § 22 (codified at TENN. CODE ANN. § 67-6-231(b) (2018)).

13

The General Assembly amended the definition of “tangible personal property” in 1977 to specifically include computer
software in response to the Tennessee Supreme Court’s holding to the contrary in Commerce Union Bank, 538 S.W.2d 405,
408. 1977 Tenn. Pub. Acts Ch. 42 (defining “tangible personal property” to include computer software); see also Univ.
Computing Co. v. Olsen, 677 S.W.2d 445, 447 (Tenn. 1984) (detailing the General Assembly’s actions taken to subject computer
software to sales and use tax).
14

See TENN. CODE ANN. § 67-6-205(c) (2018).

4

fact, the General Assembly included language in Section 22 stating that nothing in the new
subdivision (b) of TENN. CODE ANN. § 67-6-231:
shall be construed to impose a tax on any services that are not currently subject to
tax under this chapter, such as, but not limited to, information or data processing
services, including the capability of the customer to analyze such information or data
provided by the dealer; payment or transaction processing services; payroll
processing services; billing and collection services; internet access; the storage of
data, digital codes, or computer software; or the service of converting, managing,
15
and distributing digital products.
Therefore, while TENN. CODE ANN. § 67-6-231(b) (2018) modernizes taxation of computer software in
this state, it has no effect on the taxation of services.
Additionally, whenever two or more items are sold for a single sales price and at least one of the
16
items is subject to sales tax, the entire sales prices is subject to sales tax as a bundled transaction.
When a transaction involves taxable and nontaxable components and the transaction’s true object
17
18
19
20
21
or a “crucial,”
“essential,”
“necessary,”
“consequential,”
or “integral”
element of the
22
transaction is subject to tax, the entire transaction is subject to sales tax. Only if the true object of
the transaction is not independently subject to sales tax and the items that would be subject to sales
tax are “merely incidental” to the true object of the transaction will the transaction not be subject to
23
sales tax.
15

2015 Tenn. Pub. Acts Ch. 514, § 22 (codified at TENN. CODE ANN. § 67-6-231(b) (2018)).

16

See generally Tenn. Dept. of Rev. Ltr. Rul. 14-10 (Oct. 14, 2014) [hereinafter “Ltr. Rul. 14-10”] (discussing Tennessee law
regarding bundling and the “true object” test).
17

See, e.g., Thomas Nelson, Inc. v. Olsen, 723 S.W.2d 621, 624 (Tenn. 1987) (holding that a transaction involving the sale of nontaxable intangible advertising concepts was nevertheless subject to sales tax on the entire amount of the transaction because
advertising models, which were tangible personal property, were an “essential,” “crucial,” and “necessary” element of the
transaction).
18

Id.; see also AT&T Corp. v. Johnson, No. M2000-01407-COA-R3-CV, 2002 WL 31247083, at *9 (Tenn. Ct. App. Oct. 8, 2002)
(holding that a transaction involving the sale of engineering services along with separately itemized tangible
telecommunications systems was subject to sales tax on the entire amount of the contract because “equipment, engineering,
and installation combine in this instance to produce BellSouth’s desired result: a functioning item of tangible personal
property assembled on the customer’s premises,” and further describing the engineering services as “essential” and “integral”
to the sale of tangible personal property).
19

See supra note 17.

20

See Rivergate Toyota, Inc. v. Huddleston, No. 01A01-9602-CH-00053, 1998 WL 83720, at *4 (Tenn. Ct. App. Feb. 27, 1998)
(holding that a transaction involving the commission and distribution of advertising brochures was subject to sales tax on the
“entire cost of the transaction” because, although the transaction involved a number of services, the brochures themselves
“were not inconsequential elements of the transaction but, in fact, were the sole purpose of the contract”).
21

See AT&T Corp. v. Johnson, 2002 WL 31247083, at *8.

22

See generally Ltr. Rul. No. 14-10, supra note 16.

23

See generally id.

5

B. APPLICATION TO THE TAXPAYER
Service Package Fees
With respect to the taxable use of computer software in this state that remains in possession of the
dealer, TENN. CODE ANN. § 67-6-231(b) requires the access and use of the computer software by a
customer from a location within Tennessee. However, TENN. CODE ANN. § 67-6-231(b) clarifies that the
application of the sales and use tax to remotely accessed software does not make otherwise
nontaxable services subject to tax. TENN. CODE ANN. § 67-6-231(b) specifically states that “information
or data processing services,” and “the storage of data,” remain nontaxable for Tennessee sales and
24
use tax purposes.
Here, as part of its Service Packages, the Taxpayer provides [USERS] with web-based access to its
online platform so they can market and sell tickets to events. Although this constitutes access to
25
computer software for Tennessee sales and use tax purposes, and some of the [USERS] use the
software from locations within Tennessee, [A USER’S] use of the software is merely incidental to the
true object of the Taxpayer’s Service Packages. [USERS] do not purchase the Taxpayer’s Service
Packages to gain access to the Taxpayer’s software; rather, [USERS] do business with the Taxpayer
for its online event platform and listing services.
With respect to the sale of services in Tennessee, only specifically enumerated services are subject
to tax under the Retailers’ Sales Tax Act. The Taxpayer’s event creation and organization services,
which are the true object of the Taxpayer’s Service Packages, are not specifically enumerated in
TENN. CODE ANN. § 67-6-205 (2018). Accordingly, the Taxpayer’s event platform and listing services are
26
not subject to Tennessee sales and use tax.
Payment Processing Fees
As noted above, TENN. CODE ANN. § 67-6-231(b) clarifies that the application of the sales and use tax
to remotely accessed software does not make otherwise nontaxable services subject to tax. TENN.
CODE ANN. § 67-6-231(b) specifically states “payment or transaction processing services” remain
27
nontaxable for Tennessee sales and use tax purposes. Accordingly, the Taxpayer’s Payment
Processing Services are also not subject to Tennessee sales and use tax.
TAXABILITY OF TICKET SALES
As noted above, TENN. CODE ANN. § 67-6-102(78)(A) (2018) defines “sale,” in pertinent part, to mean
“any transfer of title or possession, or both, exchange, barter, lease or rental, conditional or
24

TENN. CODE ANN. § 67-6-231(b).

25

See TENN. CODE ANN. § 67-6-102(18).

26

The Taxpayer has stated that its Advanced Service Package includes sales analytics tools. There is an exception in the
remote software provision for marketing analytics services. TENN. CODE ANN. § 67-6-231(b). This ruling does not address this
issue because of the determination that the Service Packages in general are not taxable as remote access software.
27

TENN. CODE ANN. § 67-6-231(b).

6

otherwise, in any manner or by any means whatsoever of tangible personal property for a
consideration.” “Sale” includes charges for admission, dues, or fees, except for sales of tickets legally
28
purchased for resale.
Tennessee imposes a sales tax on the “sales price” of “[s]ales of tickets, fees or other charges made
for admission to or voluntary contributions made to places of amusement, sports, entertainment,
29
exhibition, display or other recreational events or activities.” “Sales price” is the “total amount of
consideration, including cash, credit, property, and services, for which personal property or services
are sold, leased, or rented, valued in money, whether received in money or otherwise, without any
30
deduction” for charges by the seller for any services necessary to complete the sale.
Although TENN. CODE ANN. § 67-6-330(a) (2018) exempts from the sales tax on amusements certain
transactions that are otherwise taxable as “amusements” under TENN. CODE ANN. § 67-6-212 (2018),
none of the listed exemptions applies to taxable ticket sales made through the Taxpayer’s online
platform. Therefore, the sales price of the ticket for admission to places of amusements, sports,
entertainment, exhibition, display, or other recreational events or activities in this state, including
any fees passed along to the Buyer, will be subject to Tennessee sales tax, whether the fees are
separately stated or not.
REPORTING AND REMITTING SALES AND USE TAX
31

The sales tax is collected from dealers. “Dealer” is defined under TENN. CODE ANN. § 67-6-102(23)(C)
to include any person who offers for sale at retail, or who has in such person’s possession for sale at
retail,” tangible personal property in this state, and under TENN. CODE ANN. § 67-6-102(23)(L) to
include any person who “[s]ells at retail, or charges admission, dues or fees.” Every such person
“making sales, whether within or outside the state, of tangible personal property, for distribution,
storage, use, or other consumption in this state, or furnishing any of the things or services taxable
32
under this chapter” is liable for the collection and remittance of sales and use tax.
Notwithstanding the foregoing, a dealer may not be liable for the sales tax when it is acting on
behalf of a disclosed third party. TENN. COMP. R. & REGS. 1320-05-01-.01 (1974) (“Rule 1”) instructs that
sales by a factor, auctioneer, or agent “entrusted with possession of . . . property for the purpose of
sale” and “acting for a known or disclosed principal” are taxable to the principal, not the seller.
Here, [USERS] use the Taxpayer’s website to promote events and sell tickets to Buyers. [USERS] may
complete the sale of tickets through a third-party payment processor or through the Taxpayer’s
Payment Processing Service. When [A USER] uses the Taxpayer’s Payment Processing Service, the
Taxpayer collects all revenue from ticket sales (including any associated fees) from its payment
processing partners, subtracts the amount it is owed, and remits the remaining amount to the
28

TENN. CODE ANN. § 67-6-102(78)(G).

29

TENN. CODE ANN. § 67-6-212(a)(2) (2018).

30

TENN. CODE ANN. § 67-6-102(79)(A).

31

TENN. CODE ANN. § 67-6-501(b) (2018).

32

TENN. CODE ANN. § 67-6-501(a).

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[USER]. When the [USER] uses a third-party payment processor, the [USER] only remits to the
Taxpayer the Service Package Fees it owes.
Because the [USERS] are always disclosed on the Taxpayer’s website, Rule 1 applies, with the result
being that the Taxpayer is not liable for collecting Tennessee sales tax on the [USERS’] ticket sales
made through its website whether such sales are made through the Taxpayer’s Payment Processing
Service or through a third-party payment processor.
Accordingly, the Taxpayer is not liable for the Tennessee sales and use tax on [USERS’] sales of
tickets to customers in Tennessee.

APPROVED:

David Gerregano
Commissioner of Revenue

DATE:

5/7/19

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