Which of an organization's four downloadable products qualify as tax-free e-books in NY, and do multiple-device use or a time-limited license change that?

Plain-English summary

The petitioner, a 501(c)(6) organization that runs a financial-certification program, started selling downloadable publications and asked how four of them are treated for sales tax -- especially when usable across multiple devices and sold with time-limited licenses. None of the four include tangible property or prewritten software.

The Office of Counsel applied the e-book definition in TSB-M-11(5)S. A product is a (nontaxable) e-book if: buying it doesn't entitle you to additional goods/services and revisions only correct errors; it's a single download; it's marketed as an e-book; if it customarily needs updating, new editions come no more than annually; and it's not designed to work with software beyond what's needed to read it.

Results:

• Product #1 (quarterly conference digest) -- not an e-book. Published more than once a year. Facts insufficient to determine other treatment.
• Product #2 (exam-prep curriculum study guide) -- IS an e-book; not taxable. Single one-time purchase, no TPP/software/customized info, marketed as an e-book, license doesn't provide free updates, and it only needs reader software. Multiple-device use and the five-year license don't disqualify it -- multi-device access is part of the one purchase to one user, and the license just limits how long you can access it.
• Product #3 (online self-paced course) -- not an e-book. It's an online course, not a publication. Facts insufficient to determine other treatment.
• Product #4 (bimonthly journal) -- not an e-book. Published more than once a year. Facts insufficient to determine other treatment.

So only Product #2 is confirmed nontaxable (as an e-book under current Department policy); the rest weren't classifiable as e-books, and there wasn't enough information to say whether they're otherwise taxable or exempt.

What this means for you

Publishers selling digital content

The e-book safe harbor is narrow and definitional. To stay out of "information service" tax, sell a single-download, error-corrections-only product marketed as an e-book that's not reissued more than annually and needs nothing beyond reader software. Frequent serials (quarterlies, bimonthlies) and online courses fall outside it.

Multi-device and timed licenses are fine

Letting one buyer read an e-book on several of their own devices, or selling a time-limited license, does not by itself break e-book status. What breaks it is frequent reissuance, bundled goods/services, or being something other than a readable publication.

Common questions

Q: We call all our downloads 'e-books' -- are they all tax-free?
A: No. Only products meeting the TSB-M-11(5)S definition qualify. Serials published more than yearly and online courses don't.

Q: Does a 5-year or 30-day license make it taxable?
A: No. A time-limited license just caps access duration; it doesn't change a true e-book's nontaxable status.

Q: Can buyers use it on several devices?
A: Yes -- multi-device access under one purchase to one user doesn't disqualify an e-book.

Citations and references

• Tax Law section 1105(a) (sales tax on tangible personal property, including prewritten software)
• Tax Law section 1105(c)(1) (sales tax on information services)

Source

• Landing page: https://www.tax.ny.gov/pubs_and_bulls/advisory_opinions/sales_ao_2014.htm
• Opinion: https://www.tax.ny.gov/pdf/advisory_opinions/sales/a14_1s.pdf

Original ruling text

New York State Department of Taxation and Finance

Office of Counsel
Advisory Opinion Unit

TSB-A-14(1)S
Sales Tax
January 23, 2014

STATE OF NEW YORK
COMMISSIONER OF TAXATION AND FINANCE
ADVISORY OPINION

PETITION NO. S120904A

The Department of Taxation and Finance received a Petition for Advisory Opinion from
redacted name and address. Petitioner asks how four products, which it describes as e-books,
will be treated for sales tax purposes, especially when they may be shared across multiple
devices or e-readers and these products may be sold with a time-limited license.
We conclude that Product #2 is an e-book and it is not taxable as an information service
under the Department's current policy, even when shared across multiple devices or e-readers
and sold with a time-limited license. The Department concludes that the other three products are
not properly classified as e-books and there is not sufficient information in these facts to
determine if they would qualify for any other tax exemption.
Facts
Petitioner, headquartered in Virginia with a satellite office in New York City, is an
Internal Revenue Code § 501(c)(6) organization whose operations revolve around the
administration of a professional certification program for the financial industry. Petitioner
develops the curriculum and conducts examinations for candidates who wish to gain certification
as a Redacted Redacted Redacted (Credential). Candidates seeking Credential are typically
investment managers or financial analysts. In order to obtain Credential, candidates must pass
three sequential examinations. Petitioner administers the professional certification examination
twice each calendar year in approximately 43 states and are provided in most states.
In addition to administering the examinations, Petitioner publishes research, conducts
professional development programs, and sets ethics-based professional and performance
reporting standards for the financial industry. Membership is not required in order to make
purchases of the books, periodicals, or other materials offered for sale by Petitioner. Therefore,
Petitioner routinely makes sales of its materials to exam candidates as well as the general public.
Recently, Petitioner started to offer the option to purchase various resources via
electronic download instead of in hardcopy. Purchasers can now download copies of books,
periodicals, white papers, and other publications relevant to the financial industry directly from
Petitioner’s website.
For sales of electronically downloaded books (“e-books”), purchasers are entitled to a
one-time purchase that does not include the provision of any tangible personal property,

-2-

TSB-A-14(1)S
Sales Tax
January 23, 2014

pre-written computer software, or customized information of any kind. The e-book license is
only for the specific e-book being purchased and is only updated for errors in the content that
require correction. The license does not allow for "updates" of content, nor does it allow the
purchaser to receive an updated version of the e-book for free. In order to obtain an updated
version of the e-book, the purchaser will have to repurchase the book.
Petitioner has four electronically downloaded products, which they describe as e-books,
and for which it requests guidance about the sales treatment. The products offer either a 30-day
or a five-year license. In the case of Products #2 and #3, the relevant limited licenses allow
consumers the ability to view the product and any notes they may have added to the product
during the license period. If a consumer purchases an updated version of Products # 2 or #3, the
consumer will lose any notes that he or she may have added into his or her prior version.
Each of the four products is described below:
Product #1: Petitioner publishes a “Conference Proceedings Quarterly.” This publication
offers a digest of material presented in various conferences relevant to the financial industry.
These publications offer insights from leading practitioners and academics on topics ranging
from risk management to wealth management, conventional wisdom to cutting-edge concepts.
Readers of these publications are eligible for 0.5 continuing education credits for each issue.
The general public is allowed to purchase these publications. Purchasers are given a 30-day
license to access the content after activation.
Product #2: Petitioner publishes a Program Curriculum designed by a committee of
practicing individuals who have obtained Credential, in conjunction with Petitioner’s staff, to
deliver a study guide to exam candidates. The curriculum for each exam level is organized into
18 study sessions, including assigned readings, learning outcome statements (LOS), and problem
sets. The e-book version of this product provides access to the curriculum in digital format for
use on a personal computer, Apple mobile device (including iPad, iPhone, and iPod Touch),
Android phone, or the Kindle Fire. A purchaser is permitted to download this content onto
multiple devices he or she owns. The general public is allowed to purchase this curriculum.
Purchasers are given a 5-year license to access the content after activation.
Product #3: Petitioner offers a suite of online courses to the general public for self-paced
learning on a variety of topics relevant to the investment industry. Each course is designed to
provide practical learning materials and activities. Purchasers are given a 5-year license to access
a web-based portal and download all related materials, worksheets, and other study materials
assigned to a particular course.
Product #4: Petitioner publishes a bimonthly journal that addresses topics relevant to the
investment industry. Readers of the journal are eligible to receive continuing education credits
upon reading qualifying articles. Purchasers are given a 30-day license to access the content
within these publications and they are available to the general public.

-3-

TSB-A-14(1)S
Sales Tax
January 23, 2014

Analysis
The Tax Law imposes sales and use tax on tangible personal property, including prewritten software, and on certain enumerated services, including information services. See Tax
Law § 1105(a), (c).
Petitioner’s products are not tangible and do not include the provision of any pre-written
software. Accordingly, they do not constitute tangible personal property.
As to whether the products constitute taxable information services, TSB-M-11(5)S
provides that electronic publications that meet the memorandum’s definition of an e-book do not
constitute information services. The TSB-M sets forth the following definition of an e-book:
•

•
•
•

•

the purchase of the product does not entitle the customer to additional goods and
services and any revisions done to the e-book are for the limited purpose of correcting
errors;
the product is provided as a single download;
the product is advertised or marketed as an e-book or a similar term;
if the intended or customary use of the product requires that the product be updated or
that a new or revised edition of the product be issued from time to time (e.g., an
almanac), the updates or the new or revised editions are not issued more frequently
than annually; and
the product is not designed to work with software other than the software necessary to
make the e-book legible on a reading device (e.g., Kindle, Nook, iPad, iPhone or
personal computer).

Upon a review of the facts, Products #1 and #4 do not qualify as e-books, because they
are published more than once a year. Product #3 is not an e-book because it is an on-line course.
However, we do not have sufficient information about these products to determine if they
otherwise constitute information services.
We conclude that Product #2 meets the above definition of an e-book. First, it does not
include the provision of any tangible personal property, pre-written computer software, or
customized information of any kind. Second, it is a one-time purchase. Third, it is advertised or
marketed as an e-book or a similar term. Fourth, the license does not allow for “updates” of
content, nor does the license in anyway allow for an updated version of the e-book for free.
Fifth, this product is a publication or course materials and it is not designed to work with
software other than the software necessary to make it legible on a reading device. Based on these
facts, Petitioner’s Product #2 is not taxable as information services under the Department's
current policy.
Petitioner specifically requests clarification on two particular aspects of this e-book.
First, this product is provided to the consumer to be used across multiple devices or e-readers
owned by any given consumer. Second, this product is sold with a limited license. There is

-4-

TSB-A-14(1)S
Sales Tax
January 23, 2014

nothing about these two additional details that prevents the product from qualifying as an e-book.
As to the ability to read the e-book on multiple devices or e-readers, access to all these devices is
allowed under the one-time purchase to one user. As to the license, it merely limits access to the
e-book for a particular length of time. It does not change the nature of product.
Accordingly, we conclude that Product #2 is considered an e-book and is not taxable as
an information service under the Department's current policy. We further conclude that the other
three products are not properly classified as e-books, and there is not sufficient information in
these facts to determine whether they are subject to tax or if they might qualify for any other tax
exemption.

DATED: January 23, 2014

NOTE:

/S/
DEBORAH R. LIEBMAN
Deputy Counsel

An Advisory Opinion is issued at the request of a person or entity. It is limited to the
facts set forth therein and is binding on the Department only with respect to the
person or entity to whom it is issued and only if the person or entity fully and
accurately describes all relevant facts. An Advisory Opinion is based on the law,
regulations, and Department policies in effect as of the date the Opinion is issued or
for the specific time period at issue in the Opinion. The information provided in this
document does not cover every situation and is not intended to replace the law or
change its meaning.