CO PLR 21-001 Sales & Use Tax 2021-05-21

Does a cable TV company owe Colorado sales tax on its basic and premium channel packages, sports packages, pay-per-view events, and video-on-demand?

Short answer: No. A cable company's sales of basic and premium channel packages, sports packages, pay-per-view events, and video-on-demand are not subject to Colorado state or state-administered local sales tax, because the bundled transactions are, on the whole, nontaxable services rather than sales of tangible personal property.
Disclaimer: This is an official Colorado Department of Revenue letter ruling. It is binding on the Department only as to the specific taxpayer and facts to which it was issued and CANNOT be relied upon by any other taxpayer. It does not cover sales/use taxes administered by self-collected home-rule cities. This summary is informational only and is not legal or tax advice. Consult a licensed Colorado tax professional about your situation.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked at the bottom of this page, or PDF in the sidebar) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

A cable television provider asked Colorado whether it had to charge sales tax on the things it sells: basic channel packages, optional premium channels, sports packages, one-time pay-per-view events, and video-on-demand rentals. The Department ruled that none of these are subject to Colorado state or state-administered local sales tax.

Colorado taxes sales of tangible personal property, but only taxes a short, specific list of services. The content a cable company delivers — movies, shows, pay-per-view — is itself tangible personal property, but it is delivered through cable infrastructure that carries a large service component. When a transaction mixes goods and services, Colorado decides which it "really" is using the true-object test. Looking at the whole package, the Department concluded these transactions are more like buying a service than buying a good. Because cable television is not one of the services Colorado has chosen to tax, the sales are excluded.

This is a useful data point for how Colorado treats cable and cable-delivered streaming bundles, but note it predates and doesn't override Colorado's later, broader taxation of stand-alone digital goods (see the cross-reference below).

What this means for you

Cable and pay-TV providers

If you sell channel packages and cable-delivered on-demand content bundled with the cable service, the Department analyzed those as nontaxable services. The key was that the offering is a true mixed transaction dominated by the service of delivering programming, not a straight sale of a movie file. How you bundle and deliver matters: a stand-alone sale of a downloadable, permanently-owned copy of a movie was expressly not ruled on here and is treated differently.

Streaming and digital-content businesses

Don't over-read this. The ruling turns on cable's specific service-heavy delivery and the true-object test. Colorado separately taxes digital goods regardless of delivery method, so a pure streaming or download product is not automatically exempt just because this cable bundle was. The analysis is fact-specific.

Accountants and tax professionals

The decision rests entirely on the true-object test in 1 CCR 201-5, Special Rule 40 and the Colorado case law applying it (Leanin' Tree, Waste Mgmt., A.D. Store), plus the rule that Colorado taxes only enumerated services under § 39-26-104(1). Watch the home-rule-city caveat: self-collected cities may tax cable differently.

Common questions

Q: Is cable TV taxable in Colorado?
A: In this ruling, sales of basic and premium packages, sports packages, pay-per-view, and video-on-demand were not subject to state or state-administered local sales tax, because the bundle is treated as a nontaxable service and cable isn't on Colorado's list of taxed services.

Q: Does this mean streaming services are tax-free in Colorado?
A: Not necessarily. This ruling is about a cable provider's service-heavy bundle. Colorado taxes digital goods on their own terms, and a stand-alone streaming or download product can be taxable. Each offering is analyzed on its own facts.

Q: What about buying and permanently downloading a movie from the cable company?
A: The Department expressly did not rule on that. The company only sought a ruling on its transient, viewed-and-gone content, so the tax treatment of permanently-owned downloaded copies was left open.

Q: Can my cable business rely on this ruling?
A: No. A private letter ruling binds the Department only for the taxpayer and facts it was issued to, and explicitly cannot be relied on by anyone else. It shows the Department's reasoning, but your facts may differ.

Q: Does this cover city sales tax too?
A: No. The Department administers state and state-administered local sales tax only. Colorado's self-collected home-rule cities set their own rules and may tax cable or streaming even where state tax does not apply. Check with each home-rule city.

Citations and references

Statutes and rules:
- § 39-26-104(1), C.R.S. (imposition of sales tax; only specifically enumerated services are taxed)
- 1 CCR 201-5, Special Rule 40 (true-object test for mixed transactions)

Cases:
- City of Boulder v. Leanin' Tree, Inc., 72 P.3d 361 (Colo. 2003)
- Waste Mgmt. of Colo., Inc. v. City of Commerce City, 250 P.3d 722 (Colo. App. 2010)
- A.D. Store, Inc. v. Dep't of Revenue, 19 P.3d 680 (Colo. 2001)

Subject

Sales Tax on Cable Television

Source

Original ruling text

Office of Tax Policy Analysis
P.O. Box 17087
Denver, CO 80217-0087
[email protected]

PLR 21-001
May 21, 2021
XXXXXXXXXXXXXXXXXXX
Attn: XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXX
Re: Sales Tax on Cable Television
Dear XXXXXXXXXXXX:
You submitted a request for a private letter ruling on behalf of XXXXXXXXXXXXXXXXXXX
(“Company”) to the Colorado Department of Revenue (“Department”) pursuant to 1 CCR 201-1,
Rule 24-35-103.5. This letter is the Department’s private letter ruling. This ruling is binding on
the Department to the extent set forth in 1 CCR 201-1, Rule 24-35-103.5. It cannot be relied
upon by any taxpayer other than the taxpayer to whom the ruling is made.
Issue
Whether state and state-administered local sales taxes apply to Company’s sales of Basic
Service Packages, Premium Channels, Sports Packages, Pay-Per-View Events, and Video On
Demand content (collectively the “Subject Transactions”), as each is described herein.
Conclusion
Company’s sales of the Subject Transactions are not subject to state and state-administered
local sales tax.
Background1
Company provides cable television services,2 along with other services not at issue here, in a
number of states, including Colorado. Subscribers first choose one of a number of service
packages offered by Company, all of which share similar elements (a “Basic Service Package”)
described below. Company charges a single, monthly fee for each Basic Service Package.
Subscribers may augment any of the Basic Service Packages by selecting from among

1

This section generally recites the statements of fact set forth in the request as required by paragraph (4)(b)(ii) of 1
CCR 201-1, Rule 24-35-103.5. The recitation of particular facts in this section is not an indication that the
Department found such facts relevant to its analysis. Some relevant facts may be redacted as required by section
24-35-103.5(5), C.R.S.
2
The descriptions herein of particular transactions as “services” reflect the Company’s characterization of the
transaction, and may not reflect the Department’s reason for concluding they are exempt from or not subject to tax.

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numerous optional service offerings (“Optional Services”). Company charges a separate fee for
each Optional Service.
Basic Service Packages
Each Basic Service Package includes the right to view a collection, or bundle, of pre-assembled
television channels. Basic Service Packages also often include—either for a temporary period
or indefinitely—one or more Premium Channels as described below. All channels included in
any Basic Service Package display scheduled programming that is determined by the third-party
channel operators.
Basic Service Packages also allow subscribers access to “on demand” programming—content
stored by the Company on remote servers that is available for viewing at a time of the
subscriber’s choosing. This “on demand” programming consists of content owned by the
channel programmers. Company also includes access to additional “on demand” programming
that Company acquires from other third parties. Content owners exclusively determine which
content to make available “on demand,” and for what periods of time.
Basic Service Packages also include digital video recorder (“DVR”) service, which allows the
subscriber to record scheduled programming for later viewing. Recorded programming is saved
either in remote (“cloud”) storage devices kept by Company or third parties, or on hardware
within the subscriber’s premises. Company limits the amount of programming a subscriber may
store at any one time.
Optional Services
Subscribers may augment any of the Basic Service Packages by selecting from among
numerous Optional Services detailed below.
Company offers the choice to subscribe to premium movie channels, as well as channels
providing a variety of niche programming, such as kid, fitness, and ethnic programming
(“Premium Channels”). Most Premium Channels supply both scheduled programming and
access to content “on demand.” Except for instances where a premium channel is bundled with
a Basic Service Package, Company charges a separate monthly fee for each Premium
Channel.
Company also offers one channel or a package of channels that allow subscribers to view live
sporting events and related content, typically focused on one of the major professional sports
leagues (“Sports Packages”). Like the Premium Channels, most Sports Packages include both
scheduled and “on demand” programming. Company charges a separate fee for each Sports
Package, either on a monthly or per-season basis.
Subscribers may purchase the right to view individual events, such as boxing or wrestling
matches, for varying one-time charges. (“Pay-Per-View Events”). These Pay-Per-View Events
are watched live. However, certain Pay-Per-View Events may remain available for viewing for a
period of time after the live broadcast.

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Finally, Company offers additional stored content that may be viewed at a time chosen by the
subscriber for a separate fee (“Video On Demand”).3 Typically, the subscriber pays a one-time
fee for the right to view the selected content for a specified period (e.g., $4.99 may be charged
for the right to view a movie during a 48-hour period). Content owners decide what content to
make available within Company’s Video On Demand service and for what periods of time.
Viewing Options
Subscribers commonly watch the content delivered by Company on television screens, either
directly, by using a cable box, or by using an application installed on a streaming box or
television set. However, subscribers may access content with other devices as well. Those
with smartphones or tablets may download a free software application that enables them to view
most of the same content available on their televisions. They may also use a laptop or desktop
computer to access content by logging into their accounts through Company’s website.
Depending on the hardware used and programming involved, subscribers may enjoy the ability
to pause, rewind, and fast forward viewed content. For example, provided the subscriber has
the appropriate equipment, scheduled programming watched on a television may be paused for
limited periods, and then played back in a delayed fashion or fast-forwarded to return to the
scheduled display. Programming saved to a DVR device may also be paused, rewound, or fastforwarded by the subscriber.
Content stored on a “cloud” DVR device and select “on demand” programming may be
downloaded (“checked out”) for off-line viewing on mobile devices. Company limits the amount
of content that may be downloaded at any one time, and downloaded content is automatically
deleted from a subscriber’s device after a specified period if not affirmatively “checked in” by the
subscriber.
Content Delivery and Management
Company delivers content to its subscribers’ premises via fiber optic cables (which transmit data
through light pulses) and coaxial cables (which transmit data through radio frequency signals).
Company’s signals are digital and encrypted. A TV-set-top box (also known as a digital cable
box, digital converter box, or digital receiver) will de-encrypt the signal for viewing on digital
televisions. When subscribers access content on their mobile devices and computers, the
content is generally delivered through a combination of data packets sent across the Internet
(again, generally using fiber optic technology) and cellular or WiFi signals (using radio
frequencies).
The overwhelming majority of content delivered to subscribers is stored, if at all, on servers
remote from subscribers, and is delivered to subscribers on a transient basis. That is, once a
content signal is received and converted to images for display on a television or other
subscriber device, the signal disappears. In particular, most Video On Demand purchases are
delivered to subscribers in this manner. The purchaser does not receive a full, finished copy of
3

Company also offers copies of certain content that may be purchased, downloaded, and thereafter owned by the
purchaser. Company did not seek a ruling regarding the tax treatment of such sales, and the Department, therefore,
makes no ruling on such sales.

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the purchased content. Instead, the content is transmitted piecemeal as it is watched, with each
signal conveying a portion of the content and disappearing as soon as it is converted into a
viewable image. The only exceptions to this practice—i.e., the only instances in which a
subscriber maintains a complete recording of any content—are when a subscriber stores a
program on a DVR device or downloads a program to a mobile device, as discussed above.
Discussion
The Company’s Subject Transactions are not subject to state and state-administered local sales
tax. Colorado levies a sales tax on sales of tangible personal property and certain enumerated
services.4 The classification of a transaction as a sale of tangible personal property, or a sale of
intangible property or a service, is based upon the transaction’s true object.5 The true object
test looks to the totality of the circumstances in order to characterize transactions involving the
provision of both tangible personal property and intangible property or services.6 Specifically,
the test attempts to “identify characteristics of the transaction at issue that make it either more
analogous to what is reasonably and commonly understood to be a sale of goods, or more
analogous to what is generally understood to be the purchase of a service or intangible right.”7
Applying the true object test to the Subject Transactions, we conclude the Subject Transactions
are mixed transactions that are more analogous to a service. The content delivered by
Company, including movies, television shows, and pay-per-view content, is tangible personal
property. However, provision of these items of tangible personal property to subscribers via fiber
optic and coaxial cable also includes a service component. Thus, the sale is a mixed
transaction, including both a sale of tangible personal property and the provision of a service.
Taken as a whole, the Subject Transactions are more analogous to a service.
Colorado does not tax services except for those specifically listed in state statutes.8 The
Subject Transactions are not explicitly taxed and are, therefore, excluded.
Miscellaneous
This ruling is premised on the assumption that Company has completely and accurately
disclosed all material facts, and that all representations are true and complete, and Company
has otherwise complied with the requirements of section 24-35-103.5, C.R.S., and the rules
promulgated pursuant thereto. The Department reserves the right, among others, to
independently evaluate Company’s facts, representations, and assumptions. The ruling is null
and void if any such fact, representation, or assumption is incorrect and has a material bearing
on the conclusions reached in this ruling. This ruling is binding on the Department and is subject
to modification or revocation, in accordance with 1 CCR 201-1, Rule 24-35-103.5.
The Department administers state and state-administered local sales and use taxes. This letter
does not address sales and use taxes administered by self-collected home-rule cities. You may
4

Section 39-26-104(1), C.R.S.
1 CCR 201-5, Special Rule 40.
6
Waste Mgmt. of Colo., Inc. v. City of Commerce City, 250 P.3d 722, 727–28 (Colo. App. 2010).
7
City of Boulder v. Leanin’ Tree, Inc., 72 P.3d 361, 366 (Colo. 2003).
8
A.D. Store, Inc. v. Dep’t of Revenue, 19 P.3d 680, 683 (Colo. 2001).
5

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wish to consult with those local governments that administer their own sales or use taxes about
the applicability of those taxes. Visit our website at www.tax.colorado.gov for more information
about state and local sales taxes.
Thank you for your request.
Sincerely,

Office of Tax Policy Analysis
Colorado Department of Revenue
This ruling cannot be relied upon by any other taxpayer other than the taxpayer to whom
the ruling is made.