How should a fixed-price printer-maintenance contract that also supplied toner or ink cartridges be divided for California tax?

Short answer The maintenance portion was nontaxable, while the cartridge portion was a taxable retail sale that had to be allocated at fair retail selling price.
State
CA
Ruling
Annotation 490.0430
Tax type
Sales and Use Tax
Issued
1996-08-26
Issued by
California State Board of Equalization
Requested by
Representative of an unidentified printer-maintenance company (name redacted)

Apply this to your situation

This page answers the general question as of 1996. Ask about yours and see what current California tax law says, with citations.

Currency note: this ruling is from 1996
Subsequent statutory amendments, regulation changes, court decisions, or later rulings may have changed the analysis. Treat this page as historical context, not current tax advice. Verify current law before relying on any specific rule, rate, or position mentioned here.
Disclaimer: This August 26, 1996 letter concerns fixed-price optional maintenance contracts sold by a company that did not sell the printers. Because the client was not identified, the letter expressly says it did not qualify as written advice under section 6596. The same underlying opinion also supports Annotation 490.0432, which emphasizes consumer treatment for repair inputs and retailer treatment for cartridges. CDTFA says statutory law controls if it conflicts with an annotation. Contract optionality, furnished-property function, fair retail value, invoice and record segregation, client identification, and current law can change the result.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked on this page as a PDF) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

The company sold fixed-price optional maintenance for office printers. Its bundled contract combined repair labor and replacement parts with disposable toner or ink cartridges supplied as needed.

California separated the transaction. The optional maintenance service was nontaxable. The company consumed the parts and materials used to keep printers working, so tax applied to its purchase or use of those repair inputs.

The cartridges were taxable tangible personal property sold to the customer, not maintenance materials consumed by the service company. The company had to allocate and separately track the cartridges' fair retail selling price rather than treating the entire fixed fee as nontaxable maintenance.

Common questions

Was the entire fixed periodic charge taxable?

No. It had taxable cartridge and nontaxable maintenance portions.

Were toner and ink treated like repair parts?

No. They were customer supplies sold at retail.

What allocation did the letter require?

The fair retail selling price of the cartridges had to be segregated in invoices and records.

Did the letter qualify as section 6596 written advice?

No, because the client was unidentified.

Citations and references

  • Cal. Rev. & Tax. Code sections 6051 and 6201 — sales and use tax framework
  • Cal. Rev. & Tax. Code section 6596 — written-advice protection unavailable because the client was unidentified
  • Cal. Code Regs., tit. 18, reg. 1546(b)(3)(A) and (C) — optional maintenance definition and consumer treatment for repair inputs
  • Cal. Code Regs., tit. 18, reg. 1655(c)(3) — optional lump-sum maintenance parts and materials

Source

Original ruling text

490.0430

STATE OF CALIFORNIA

STATE BOARD OF EQUALIZATION

JOHAN KLEHS
First District, Hayward

LEGAL DIVISION (MIC:82)
450 N STREET, SACRAMENTO, CALIFORNIA
(P.O. BOX 942879, SACRAMENTO, CALIFORNIA 94279-0082)
Telephone: (916) 324-2634
FAX: (916) 323-3387

DEAN ANDAL
Second District, Stockton
ERNEST J. DRONENBURG, JR.
Third District, San Diego
BRAD SHERMAN
Fourth District, Los Angeles
KATHLEEN CONNELL
Controller, Sacramento
────────

August 26, 1996

E. L. SORENSEN, JR.
Executive Director

Mr. W--- L. L----- --- LLP
--- --- ----- ---, Suite XXXX
--- ---, CA XXXXX-XXXX
Re:

Unidentified Taxpayer

Dear Mr. L---:
I am writing in response to your letter dated July 25, 1996 to Supervising Tax Counsel David H. Levine concerning optional maintenance contracts. As you know, since you do not identify your client this opinion letter does not qualify as written advice pursuant to Revenue and Taxation Code section 6596. Your letter states that your client (“Taxpayer”) is located in California and is engaged in the business of selling lump-sum optional maintenance contracts for office computer printers. Taxpayer does not sell the computer printers. Taxpayer sells two types of optional maintenance contracts. The “standard optional maintenance contract” is a contract to maintain the printers, and may include repair labor and/or the furnishing of new parts to maintain the printers in working condition. The “bundled optional maintenance contract” is a contract to maintain the printers, just as in the standard contract, and to provide new disposable toner/ink cartridges for the printers as needed. We understand that both types of contracts are sold for fixed monthly, quarterly or yearly amounts, and that the fixed amount does not fluctuate due to the volume of either parts or cartridges needed. You ask whether the gross receipts of either of these contract types are subject to sales tax or whether the parts furnished under these contracts are subject to sales and/or use tax. Discussion

Mr. W--- L. L---

-2-

August 26, 1996
490.0430

California imposes a sales tax on a retailer’s gross receipts from the retail sale of tangible personal property in this state unless the sale is specifically exempted or excluded from taxation by statute. (Rev. & Tax. Code § 6051.) When sales tax does not apply, use tax is imposed on the sales price of property purchased from a retailer for storage, use or other consumption in California. (Rev. & Tax. Code § 6201.) This tax is imposed on the person storing, using or otherwise consuming the property. (Rev. & Tax. Code § 6201.) Regulation 1546(b)(3)(A) defines an “optional maintenance contract” as a maintenance contract which the buyer is free to purchase from anyone it chooses. Since Taxpayer is not the seller of the printers and its customers choose to purchase the contract from Taxpayer, the “standard optional maintenance contract” is an optional maintenance contract within the meaning of the regulation. (BTLG Annot. 315.0210 (8/23/90).) Regulation 1546(b)(3)(C) explains the application of tax to tangible personal property used in the performance of a lumpsum optional maintenance contract: “If the repair work is performed under an optional lump-sum maintenance contract providing for the furnishing of parts, materials, and labor necessary to maintain the property, the repairer is regarded as the consumer of the parts and materials furnished.” (See also Reg. 1655(c)(3).) Thus, Taxpayer is the consumer of the parts and materials furnished in the performance of its “standard optional maintenance contracts”; and tax applies to the sale of such items to Taxpayer, or to its use of such property. If Taxpayer purchases the property for resale, or otherwise acquires the property without paying tax or tax reimbursement, it must report and pay use tax on the actual cost of such property. Taxpayer’s “bundled optional maintenance contract” to maintain the printers and to provide new disposable toner/ink cartridges for the printers as needed is the sale of both an optional maintenance contract and of tangible personal property (the toner/ink cartridges) for a lump-sum price. As discussed earlier, the sale of an optional maintenance contract is not subject to tax. However, we view the toner/ink cartridges as supplies, not as parts or materials consumed in the maintenance and repair of the printers by Taxpayer. As such, Taxpayer’s sales of the toner/ink cartridges are subject to tax. In a situation where for a single price a taxable sale of tangible personal property is made along with the furnishing of property not subject to tax, an allocation between the taxable and the nontaxable charges should be made. Therefore, in regards to the “bundled optional maintenance contract,” Taxpayer should segregate on the invoice to its customers, and in its records, the fair retail selling price of the toner/ink cartridges from the charges for the “standard optional maintenance contract.”

Mr. W--- L. L---

-3-

August 26, 1996
490.0430

I hope this information is of assistance. Please write again if we may answer any further questions. Sharon Jarvis

Senior Tax Counsel
SJ/cmm
cc:

San Francisco District Administrator (BH)

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