Employer Access to Employee Personal Social Media Accounts in Arkansas

Short answer Arkansas bars an employer from requesting or suggesting disclosure of a personal social media account username and password or a privacy-setting change, and from requiring an employee or applicant to add a workplace contact. A formal investigation based on reasonably relevant account activity can permit a purpose-limited username and password request.
State
Arkansas
Statute checked
October 17, 2026
Sources
3 statutes

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At a glance

Governing law and covered accountsArk. Code § 11-2-124 covers personal social media accounts with user-generated content, including messages and email; employer-requested, employer-provided, employer-use, and impersonation accounts are excluded (§ 11-2-124(a)(3)).
Covered employers, employees, and applicantsEmployers in the state include businesses, state/local government units, and their agents; current employees and prospective employees are covered (§ 11-2-124(a)(1)–(2), (b)).
Credential and observed-access demandsEmployer may not require, request, suggest, or cause disclosure of a username and password for a personal account; the section does not separately enumerate employer-observed display (§ 11-2-124(b)(1)(A)).
Contact and privacy-setting demandsEmployer may not require, request, suggest, or cause a privacy-setting change; it may not require adding another employee, supervisor, or administrator to account contacts (§ 11-2-124(b)(1)(B), (b)(2)).
Refusal, retaliation, and hiringEmployer may not take or threaten listed action against a current employee for exercising subsection (b) rights or fail/refuse to hire a prospective employee for doing so (§ 11-2-124(c)).
Investigation and specific-content routeA formal investigation or related proceeding into alleged law/regulation or written-policy violations may permit a username/password request if account activity is reasonably believed relevant; use is limited to that purpose (§ 11-2-124(e)(2)).
Employer accounts, public content, and regulated workEmployer-requested or employer-provided business accounts are excluded; public Internet information may be viewed, and legal or self-regulatory duties remain (§ 11-2-124(a)(3)(B), (d), (e)(1)).
Inadvertently received credentials and useAccidental receipt of login information through an employer device or network monitor excuses possession, but the employer may not use it to access the personal account (§ 11-2-124(b)(3)).
Enforcement and remedies§ 11-2-124 states the employer bans and exceptions but names no account-specific complaint forum, damages amount, or private action.

Requirements one by one

Account demands and refusal

Ark. Code § 11-2-124(a) defines the covered people and accounts. Section 11-2-124(b)(1) bars requiring, requesting, suggesting, or causing a current or prospective employee to disclose a personal-account username and password or change privacy settings. The 2017 amendment places a required addition of another employee, supervisor, or administrator to account contacts in § 11-2-124(b)(2). Ark. Code § 11-2-124(c) protects a current employee's exercise of those rights from listed adverse action and a prospective employee's exercise from failure or refusal to hire.

Formal investigation and accidental receipt

Section 11-2-124(e)(2) preserves a request for an employee's username and password when account activity is reasonably believed relevant to a formal investigation or related proceeding into alleged violations of law, regulations, or the employer's written policies. The credentials may be used only for that purpose. Under § 11-2-124(b)(3), inadvertent receipt through an employer-provided device or network monitor excuses possession, but not use to access the account.

What trips people up

  • Contact and privacy demands differ. Section 11-2-124(b)(1) covers even a suggestion to change settings; subsection (b)(2) bars requiring a contact addition. The 2017 amendment created that separate contact clause.
  • The investigation exception can reach credentials. Section 11-2-124(e)(2) preserves a formal, relevance-based request and restricts use of the credentials to that investigation or related proceeding.
  • Business accounts are outside the definition. Section 11-2-124(a)(3)(B) excludes accounts opened at the employer's request, employer-provided accounts, and accounts set up for the employer.

Common questions

May an employer view public posts? Yes. Section 11-2-124(d) preserves viewing information publicly available on the Internet.

Does the account definition include email? Yes. Section 11-2-124(a)(3)(A) includes email and messages among the listed examples of user-generated content in a personal account.

What if monitoring captures login details by accident? Section 11-2-124(b)(3) excuses possession through the specified device or network monitoring, but forbids using those details to enter the personal account.

Statutes and sources

Source links

Every statute quoted above, linked, with the date we checked it.

This page summarizes state-law limits on employer access to personal social media accounts. Other employment, privacy, federal, and workplace rules may apply to a particular account or investigation; this is general information, not legal advice.

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