Data Breach Notice to Residents and State Authorities in New Hampshire
At a glance
| Covered entity and service provider | NH-doing-business owner/licensee of computerized PI assesses and notifies; nonowner holder tells and cooperates with owner/licensee immediately after discovering unauthorized acquisition (§ 359-C:20(I)(a),(c)) |
|---|---|
| Breach and covered information | Unauthorized acquisition of computerized PI compromising security/confidentiality; name plus SSN, government ID, or financial account plus access credential; key acquired with encrypted data defeats encryption (§ 359-C:19) |
| Risk screen or notice exception | Promptly determine misuse likelihood; notify if misuse occurred, is reasonably likely, OR cannot be determined. Good-faith employee/agent business acquisition excluded if not misused/disclosed (§§ 359-C:19(V), 359-C:20(I)(a)) |
| Individuals who receive notice | Affected individuals when owner's/licensee's misuse test is met; nonowner holder instead gives immediate owner/licensee notice and cooperation (§ 359-C:20(I)(a),(c)) |
| Individual notice deadline and clock | After awareness of breach, promptly assess misuse; if notice required, notify as soon/quickly as possible after determination; no fixed outside day limit (§ 359-C:20(I)(a)-(b)) |
| Regulator threshold and deadline | No numeric threshold stated: RSA 358-A:3(I) regulated trade/commerce entity notifies its primary regulator; all others notify NH AG. Include anticipated individual-notice date and approximate NH count; no separate fixed day limit (§ 359-C:20(I)(b)) |
| Consumer-reporting-agency notice | If required to notify >1,000 consumers, tell all nationwide consumer-reporting agencies without unreasonable delay the anticipated notice date, approximate count, and content; Title V Gramm-Leach-Bliley entities exempt (§ 359-C:20(VI)) |
| Individual delivery and content | Written; electronic only if primary communication is electronic; telephone with notification log; or eligible substitute/internal-policy route. Include incident, approximate breach date, PI type obtained, and entity telephone contact (§ 359-C:20(III)-(IV)) |
| Substitute notice conditions and channels | Cost >$5,000, class >1,000, or insufficient contact information/consent; combine available email, website posting if maintained, AND major statewide media (§ 359-C:20(III)(d)) |
| Delays and alternate compliance | Law-enforcement/national/homeland-security agency determination allows delay; qualifying regulator-governed trade/commerce entity complying with regulator breach procedures deemed compliant; internal-policy notice method also listed (§ 359-C:20(II),(III)(e),(V)) |
Requirements one by one
Covered data and the misuse decision
RSA 359-C:19 covers computerized data and requires unauthorized acquisition, rather than access alone. Covered information pairs a person's name or initial and surname with a Social Security number, government ID, or a financial account number plus the access credential needed to enter the account. Data does not count as encrypted when the required key or code is acquired with it.
Under RSA 359-C:20(I)(a), the owner or licensee must assess misuse promptly when it becomes aware of a breach. If it cannot determine whether misuse occurred or is likely, it must still notify affected individuals. A nonowner holder has a different clock: it must tell and cooperate with the owner or licensee immediately following discovery when an unauthorized person acquired the information (§ 359-C:20(I)(c)).
Individual and authority notices
Individual notice is due as soon as possible after the misuse determination; RSA 359-C:20(I)(b) also calls for disclosure as quickly as possible. The statute gives no fixed outer number of days. It does not state a minimum affected-person count for the regulator route. Instead, a person subject to RSA 358-A:3(I) notifies its primary regulator, while all other persons notify the New Hampshire attorney general. That notice states the anticipated individual-notice date and approximate number of New Hampshire individuals to be told (§ 359-C:20(I)(b)).
If more than 1,000 consumers must receive notice, RSA 359-C:20(VI) separately requires notice to all nationwide consumer-reporting agencies without unreasonable delay. The report gives the anticipated date, approximate count, and content of consumer notice. An entity subject to Title V of the Gramm-Leach-Bliley Act is excepted from this credit-bureau route.
Delivery and content
RSA 359-C:20(III)-(IV) allows written notice, electronic notice when electronic communication is the entity's primary method, or telephone notice with a log of each call. The notice must describe the incident, approximate breach date, type of information obtained, and a telephone contact.
The same section permits substitute notice when direct notice would exceed $5,000, the affected class exceeds 1,000, or contact information or consent is insufficient. The substitute combines email where addresses exist, a conspicuous posting on the business website if it has one, and major statewide media (§ 359-C:20(III)(d)).
What trips people up
Different 1,000-person rules. The substitute method is available when the affected class exceeds 1,000, while nationwide consumer-reporting-agency notice applies when the person is required to notify more than 1,000 consumers. The latter has the Title V exception (§ 359-C:20(III)(d), (VI)).
Delay and policy routes have conditions. A law-enforcement, national-security, or homeland-security agency must determine that notice would impede an investigation or jeopardize security before delay is allowed (§ 359-C:20(II)). Internal information-security-policy procedures are an allowed notice method under subsection (III)(e). A regulator-governed trade or commerce entity is deemed compliant under subsection (V) only when it follows applicable regulator breach-notification procedures.
Common questions
Does the statute require a report of every suspected access?
RSA 359-C:19(V) defines a breach by unauthorized acquisition of computerized covered information. The owner then makes the prompt misuse assessment under § 359-C:20(I)(a).
Must the authority receive a list of affected names?
No. RSA 359-C:20(I)(b) expressly says the regulator or attorney general need not receive names or other personal information about those entitled to individual notice.
May the data holder keep its confidential business information from the owner?
RSA 359-C:20(I)(c) requires cooperation and relevant breach information, but expressly excludes a duty to disclose confidential or business information or trade secrets.
Statutes and sources
- N.H. Rev. Stat. § 359-C:19 — data, personal information, and breach definitions.
- N.H. Rev. Stat. § 359-C:20 — notices, delivery, alternatives, and delay.
Current official New Hampshire statutes checked October 14, 2026.
Source links
Every statute quoted above, linked, with the date we checked it.
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