Unpaid internships at a nonprofit workforce-development program are not covered "occupation"

THE COMMONWEALTH OF MASSACHUSETTS
EXECUTIVE OFFICE OF LABOR AND WORKFORCE DEVELOPMENT
DEPARTMENT OF LABOR STANDARDS

DEVAL L. PATRICK JOANNE F. GOLDSTEIN
GOVERNOR SECRETARY

TIMOTHY P. MURRAY HEATHER E. ROWE
LT. GOVERNOR DIRECTOR

                                                  May 9, 2011

    Elizabeth C. Cronin
    Director of Government Relations and Special Counsel
    ADS Ventures, Inc.
    85 Devonshire Street, 7th Floor
    Boston, MA 02109
    (617) 236-5830

    MW 2011-02-5.9.11

    Re: Request for Opinion Letter Regarding Educational Internship Program

    Dear Ms. Cronin:

            I write in response to your request for the written opinion of the Department of Labor
    Standards ("DLS") regarding the application of the Massachusetts Minimum Fair Wage Law,
    G.L. c. 151, § 1 et seq., and its implementing regulations, 455 C.M.R. 2.00, to the Year Up, Inc.
    ("Year Up") internship program. [1]

                                       Factual Background

             Year Up is a 501(c)(3) educational and youth workforce development organization that
    serves young adults, primarily from low-income communities, who typically have not progressed
    beyond high school. Founded in 2000 in Boston, Year Up is currently operating in seven states
    around the country. Year Up is designed as an alternative pathway for "disconnected" youth to
    enter livable-wage careers and postsecondary education. Its mission is to "close the Opportunity
    Divide by providing urban young adults with the skills, experience, and support that will
    empower them to reach their potential through professional careers and higher education."

            Year Up is an 11-month, integrated 2-phase educational program comprised of a
    Learning and Development phase and an Internship phase, where students expand upon their
    classroom learning by exposure to professional work environments at the offices of corporate
    partners. Students are selected competitively on the basis of an application for admission,
    interviews, and learning assessments. As part of the application for admission, students complete
    a learning assessment where their basic computer, writing, and communication skills are
    evaluated. Students are also asked to write an essay about their previous learning experiences,

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reasons for further study, and personal and career goals. Corporate partners have no input on the
admissions process or upon the applications of prospective students. Corporate partners do not
interview or assess the capabilities of any Year Up student. Interns are assigned by Year Up and
partners have no opportunity to select which interns they host.

    The first five (5) months of the program, called the Learning and Development Phase

("L&D"), is an intensive session consisting of thirty-two (32) hours of college-level instruction
per week. During L&D, students come to Year Up and learn in a classroom setting from
instructors employed by Year Up. Year Up invests in classroom learning at no cost to students,
and during L&D students receive: An educational stipend of $153/week and up to fifteen (15)
college credits through a dual enrollment agreement with Cambridge College.

     During the L&D phase, Year Up students learn technical skills that they will have the

opportunity to apply in practical settings during their internships. Several weeks into the
program, students narrow their focus by choosing to pursue an Information Technology ("IT") or
Financial Operations ("FinOps") track of study. The IT track teaches students the skills they need
for entry level information technology positions. The classes are taught by instructors employed
by Year Up but carry college credit due to an agreement with Cambridge College. On the FinOps
track, students learn the skills they need for entry level finance positions. These students learn the
fundamentals of investment management (including the history of the financial services industry,
key participants in the industry, bond and equity management, trade lifecycle processes, asset
servicing functions, types of risk, regulators and significant regulations, and global market
practices). The classes are similarly taught by Year Up instructors but carry college credit due to
an agreement with Cambridge College.

     The second six (6) months of the program consists of hands-on, vocational training where

students apply and further develop the technical and professional skills they learned during L&D
through internships with corporate partners. Students spend up to 36 hours per week at their
internship sites, and an additional two (2) class hours per week in Year Up classrooms for
development and support. Students receive three (3) additional college credits from Cambridge
College for completing their internships, for a total of up to 18 credits over the course of the
entire program.

     Corporate partners assign supervisors to train and mentor interns, and, in addition, interns

receive technical training from other IT and financial professionals, often by shadowing them and
asking questions. Interns at all sites have at least one supervisor who devotes time toward their
professional development, although many have additional supervisors. Interns leave their
internships after a half-day on most Wednesdays to attend Internship Management classes at Year
Up. At these classes, all interns reunite to plan for their post-Year Up futures, participate in
workshops, and continue their classroom training.

     In addition to the college credits earned during L&D, all Year Up students earn three (3)

college credits from Cambridge College for successfully completing their internships. Year Up
has dedicated employees whose mission is to provide students with high support throughout the
program. These individuals include the Director of Admissions, Community Partners & Student
Services; Student Services Manager; and a social worker. These employees are paid by Year Up
to help students apply for assistance programs; provide counseling and support.

   Year Up also connects each student with both an advisor and mentor. Advisors are

drawn from Year Up's paid faculty and staff. Each advisor has approximately 3-5 advisees, and
communicates with each advisee once per week. Advisors work with the on-site social workers

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employed by Year Up to address any issues raised during these communications. Each student is
also paired with one mentor, drawn from volunteers in the general Boston business community
who have at least 2 years of professional experience.

                                             Analysis

     The Massachusetts Minimum Fair Wage Law requires that employers pay at least the

statutorily determined minimum wage rate to persons employed in an "occupation" as defined by
G.L. c. 151, §2. See G.L. c. 151, § 1.

    Section 2 defines "occupation" as:

    [A]n industry trade or business or branch thereof or class of work therein,
    whether operated for profit or otherwise, and any other class of work in which
    persons are gainfully employed, but shall not include professional service,
    agricultural or farm work, work by persons being rehabilitated or trained under
    rehabilitation or training programs in charitable, educational or religious
    institutions or work by members of religious orders. Occupation shall also not
    include outside sales work regularly performed by outside salesmen . . . who do
    not make daily reports or visits to the office or plant of their employer.

     Accordingly, if persons are not employed in an "occupation" within the meaning of the

statute, employers are not required to pay such workers the minimum wage. The statute excludes
only five categories of workers from the definition of occupation: (1) professional workers, (2)
agricultural or farm workers; (3) persons being rehabilitated or trained under rehabilitation or
training programs in charitable, educational or religious institutions; (4) members of religious
orders and (5) outsides sales workers. Persons employed in these industries or those being
"rehabilitated or trained" in charitable, educational or religious institutions are not subject to c.
151, § 1.

     The statute does not define the term "charitable institution." However, DLS considers

any entity registered with the Attorney General's Public Charities Division pursuant to 940 CMR
§2.00 to be a "charitable institution" for purposes of the Minimum Wage Law. Year Up is
registered with the Public Charities Division. [2] Therefore, the remaining question is whether Year
Up qualifies as a "training program" within the meaning of the law.

     Like the term "charitable institution", the term "training program" is not defined in the

statute. In the absence of statutory guidance, it is left to DLS to give the term a reasonable
interpretation. To determine whether a program in an educational or charitable institution
qualifies as a "training program" within the meaning of the statute, DLS adopted a six-factor
federal test used by the U.S. Department of Labor ("US DOL'') in analyzing whether individuals
who participate in training programs may do so without compensation under the Fair Labor
Standards Act ("FLSA"). See Goodrow v. Lane Bryant, 432 Mass. 165, 170 (2000) [DLS looks
to, but is not bound by, interpretations under the FLSA.] See, e.g. DOS Minimum Wage

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Opinion Letter MW-2003-002 (high school program); DOS Minimum Wage Opinion Letter MW-
2002-005 (vocational school program); and DOS Minimum Wage Opinion Letter MW-2001-17
(Northeastern University Coop Program). [3]

    The US DOL has recently issued guidance refining the test. See US DOL Fact Sheet

71, issued April 2010. Going forward, DLS will employ the refined test in its analyses of

internship and/or training programs under the Minimum Fair Wage Law. Following is DOS'
analysis of the Year Up program in light of these criteria: [4]

    (1)    The internship, even though it includes actual operation of the employer's
           facilities, is similar to that which would be given in an educational
           environment

     Year Up internships are designed to allow students to put into practice and "learn through

doing" skills initially taught during L&D. This includes both the hard skills of IT or FinOps and
the soft skills of professional behavior. The internships include hands-on training, assisting in
building laptops and desktop computers; rotating through various functional teams to
troubleshoot technical issues and understand general practice area needs; assisting with trade
reconciliations; and learning how to identify trade discrepancies. The internship's educational
component is also demonstrated by the provision by Year Up of student support and supervision,
the Wednesday afternoon Internship Management Class, and, significantly, the receipt of
academic credit from Cambridge College. Accordingly, the internship program is similar to that
which would be given in an educational environment

    (2)    The training is for the benefit of the intern

     As a 501(c)(3) nonprofit, Year Up does not reap any financial benefit from its operation

of the program. Rather, as represented to DLS, Year Up's core purpose is to connect its students
to opportunity. The internship is part of the model designed to that end. Upon graduating from
Year Up, interns gain up to 18 college credits and the experience, connections, enhanced resumes,
and references they need to find careers or continue their postsecondary educations. Year Up
continues to provide students with additional college and career readiness resources during the
internship, including but not limited to advisors, business mentors, guest speakers, social workers,
career counselors, mock interviews with volunteer professionals and assistance with financial aid
applications.

     (3)   The interns do not displace regular employees, but works under close
           supervision of existing staff

    Year Up interns require a high degree of supervision and training as they begin and

progress through their internships. As described to DLS, each intern is assigned at least one
individual supervisor, and sometimes as many as three. The total time commitment that
supervisors or managers take on varies among sites, but generally falls into the range of 30
minutes to 3 hours each day. This is apart from the indirect training and mentoring that interns

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receive from employees working in the type of position for which the intern is training. An
important part of training involves interns shadowing regular employees. Accordingly, Year Up
interns do not displace regular employees.

    (4)    The employer derives no immediate advantage from the activities of the
           interns, and on occasion the employer's operations may even be impeded

    Year Up believes that the primary motivations for corporate partners' participation in the

internship program include being a good corporate citizen, investing in youth workforce
development, building a relationship with a successful workforce development program so that
graduates of the Year Up program may be considered for future staffing needs, and inspiring or
training employees and managers. Year Up concedes that partners may also receive incidental
benefits from the tasks interns perform, especially towards the end of the internships when interns
have had the greatest opportunity to practice their skills. However, there are countervailing
immediate impediments associated with hosting interns, including (1) supervision costs and (2)
sponsorship costs, which outweigh any potential short-term benefit received.

     In addition, the corporate partners are asked to financially sponsor interns in addition to

training them. This sponsorship averages over $21,000 per intern, and is used to support both (1)
the direct costs of the extensive L&D training students receive, and (2) the fees paid to
Cambridge College for college credits under the dual-enrollment agreement. Without these
contributions, the L&D training and the college credits would not be possible. The agreement to
sponsor interns is a burden and economic impediment affecting the operations of corporate
partners, the costs of which accrue for the benefit of students.

    (5)    The interns are not necessarily entitled to a job at the conclusion of the
           training period

    Each Year Up student signs an Internship Contract which states: "I understand my

internship is a training experience and that I will not be entitled to a position at the corporation
where I train." In addition, the Sponsor Agreement that Year Up uses to confirm partner
expectations states that "interns are not necessarily entitled to a job . . . at the conclusion of the
training period."

     Because Year Up strives to move students into livable-wage careers, it does not

discourage corporate partners from hiring interns upon completion of the program. A minority of
interns have in fact historically been hired by corporate partners, though the hiring percentage has
varied by partner. For the last three cohorts, 34%, 30%, and 35% of all interns have been hired at
the conclusion of the program by their internship hosts.

    (6)   The employer and the interns understand that the interns are not entitled to
           wages for the time spent in the internship

     The Internship Contract that each intern signs provides as follows: "I understand that I

will be placed at a corporation for an unpaid internship as part of my educational experience at
Year Up." In addition, the Sponsor Agreement states that "trainees are not entitled to wages for
time spent in training," and "[Company] shall have no obligation to pay any amounts to Year Up
or others . . . except [the specified sponsorship fees]."

    Because Year Up is a charitable institution whose program satisfies the six-factor test, as

interpreted by the DLS to evaluate training or internship programs, the interns enrolled in the

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Year Up program are not engaged in an "occupation" within the meaning of c. 151, §2 and are
therefore exempted from coverage under the Minimum Fair Wage Law.

                                           Sincerely,

                                           Patricia A. DeAngelis
                                           Acting General Counsel

cc: Heather E. Rowe, Director, DLS
Maydad Cohen, Chief of Staff, EOLWD
Jeffrey Webb, Division Chief, Office of the Attorney General, Fair Labor Division

Footnotes:

1. This letter addresses only the question of the application of the Massachusetts Minimum
   Wage Law to Year Up's program. Employers are also subject to the federal minimum wage and
   hour law, found in the Fair Labor Standards Act ("FLSA"), and regulations promulgated
   thereunder.
2. A separate wage requirement for agricultural and farm work is set forth in c. 151, § 2A.
   Chapter 151, § 7 also permits DLS to establish different minimum wage rates for certain
   categories of workers such as "tipped" employees.
3. See DOS Minimum Wage Opinion Letter MW-2002-013.
4. The federal test considered whether the training: (1) is similar to that which would be given
   in a vocational school, (2) is for the benefit of the trainees, (3) does not displace regular
   employees, and trainees work under close supervision, (4) provides the employer with no
   immediate advantage from the activities of the trainees, and on occasion his/her operations may
   actually be impeded, (5) does not necessarily lead to a job to which the trainee is entitled, and (6)
   is based on a mutual understanding between the employer and trainee that the trainee is not
   entitled to wages for the time spent in training. See U.S. DOL opinion letters dated January 30,
   2001, 2001 WL 1558755 and October 19, 2004, FLSA2004-16.