State Data Breach Notification Letter
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Indiana Data Breach Notification Package

(Compliant with Indiana Code § 24-4.9 et seq.)


TABLE OF CONTENTS

  1. Instructions for Using This Template
  2. Letter to the Indiana Attorney General
  3. Letter to Affected Indiana Residents (Consumer Notice)

1. INSTRUCTIONS FOR USING THIS TEMPLATE

[// GUIDANCE:
1. Replace every bracketed [PLACEHOLDER] with the requested information.
2. Send the Attorney General (“AG”) notice on or before the 45th day after discovery of the breach unless delayed by written law-enforcement request.
3. Where the breach affects 1,000+ Indiana residents, you must also notify the nationwide Consumer Reporting Agencies (“CRAs”).
4. Retain proof of mailing/e-delivery and maintain an internal incident file.
5. This package does not cover any parallel federal or industry-specific notice duties (e.g., HIPAA, GLBA, DFARS).]


2. LETTER TO THE INDIANA ATTORNEY GENERAL

Document Header

[ORGANIZATION LETTERHEAD]
Date: [MM/DD/YYYY]
Via Certified Mail & E-Mail
Indiana Attorney General – Consumer Protection Division
302 W. Washington Street, 5th Floor
Indianapolis, IN 46204
E-Mail: [email protected]  [// GUIDANCE: Verify current address/e-mail prior to sending.]

Re: Data Breach Notification Under Indiana Code § 24-4.9


1. Identity of Data Base Owner

• Legal Name: [ORGANIZATION LEGAL NAME]
• State of Incorporation/Formation: [STATE]
• Principal Place of Business: [ADDRESS]
• NAICS/Industry: [DESCRIPTION]

2. Incident Summary

• Date(s) of Breach: [MM/DD/YYYY – MM/DD/YYYY]
• Date Breach Discovered: [MM/DD/YYYY]
• Type of Compromise (e.g., phishing, ransomware, lost device): [DESCRIPTION]
• Systems Affected: [DESCRIPTION]
• Detailed Narrative of Events:
[SUMMARY OF INCIDENT—WHO, WHAT, WHEN, HOW]

3. Scope of Impact

• Total Indiana Residents Affected: [#]
• Total Individuals (all jurisdictions): [#]
• Categories of Personal Information Exposed (per Ind. Code § 24-4.9-2-2):
 ☐ Social Security numbers
 ☐ Driver’s license / state ID numbers
 ☐ Financial account numbers + access codes
 ☐ Other: [SPECIFY]

4. Remediation & Mitigation

• Date Breach Contained: [MM/DD/YYYY]
• Technical Measures Implemented: [PATCHING, PASSWORD RESETS, MFA, ETC.]
• Third-Party Forensics Engaged: [FIRM NAME] (engaged [MM/DD/YYYY])
• Identity-Protection/Monitoring Services Offered to Residents: [YES/NO – PROVIDER]
• Law-Enforcement Notified:
 Agency: [FBI / STATE POLICE / ETC.]
 Case/File No.: [IF AVAILABLE]

5. Consumer Notification

• Method(s): ☐ First-Class Mail ☐ E-Mail ☐ Substitute Notice (per statute)
• Date(s) to be Sent: [MM/DD/YYYY] (no later than 45 days after discovery)
• Copy of Consumer Notice: Attached as Exhibit A

6. CRA Notification (if applicable)

☐ The breach involves 1,000 or more Indiana residents; CRA notification letters will be issued on [MM/DD/YYYY].

7. Contact for Additional Information

[NAME, TITLE]
[PHONE] | [E-MAIL]

Respectfully submitted,

__________
[AUTHORIZED SIGNATORY NAME]
[Title]


3. LETTER TO AFFECTED INDIANA RESIDENTS (CONSUMER NOTICE)

Document Header

[ORGANIZATION LETTERHEAD]
Date: [MM/DD/YYYY]
Important Security Notice

Dear [FIRST NAME LAST NAME],

1. What Happened

On [BREACH DISCOVERY DATE], we determined that an unauthorized party [brief description of incident]. Following discovery, we immediately [actions taken] and engaged independent cybersecurity experts to assist our investigation.

2. What Information Was Involved

The incident involved the following personal information relating to you:
[LIST OF DATA ELEMENTS]
We have no evidence that your information has been misused; however, we are notifying you out of an abundance of caution and in compliance with Indiana Code § 24-4.9.

3. What We Are Doing

• We contained the incident and enhanced security controls, including [MFA/ENCRYPTION/PATCHING].
• We have offered you [12/24] months of complimentary identity-protection and credit-monitoring services through [SERVICE PROVIDER]. To enroll, please visit [URL] and use the code [ENROLLMENT CODE] by [DEADLINE].
• We filed the required notice with the Indiana Attorney General and, where applicable, the nationwide CRAs.

4. What You Can Do

  1. Enroll in the complimentary monitoring service.
  2. Remain vigilant and review account statements and credit reports.
  3. Consider placing a fraud alert or security freeze on your credit file:

• Equifax: 888-766-0008 | https://www.equifax.com
• Experian: 888-397-3742 | https://www.experian.com
• TransUnion: 800-680-7289 | https://www.transunion.com

  1. Report suspected identity theft to the Federal Trade Commission (“FTC”) at 877-ID-THEFT (877-438-4338) or www.identitytheft.gov, and to local law enforcement.

For additional guidance on identity theft prevention, you may contact the Indiana Attorney General’s Identity Theft Unit at 800-382-5516 or www.indianaconsumer.com.

5. For More Information

If you have questions, please contact our dedicated hotline at [TOLL-FREE NUMBER], Monday–Friday, 8 a.m.–8 p.m. Eastern, or e-mail us at [[email protected]].

We regret any inconvenience this incident may cause and remain committed to safeguarding your information.

Sincerely,

__________
[AUTHORIZED SIGNATORY NAME]
[Title]
[Organization Name]
[Address] | [Phone] | [E-Mail]


[// GUIDANCE:
• Keep the notice clear and conspicuous—avoid marketing content.
• Use first-class mail unless the statute’s substitute-notice criteria are met.
• Retain copies of all notices and mailing proofs for at least three years.
• Coordinate with cyber-insurance counsel to ensure compliance with policy conditions and privilege protection (e.g., engaging counsel first, then forensics).]


END OF TEMPLATE

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