SPA SERVICES AGREEMENT
THIS SPA SERVICES AGREEMENT ("Agreement") is made and entered into as of this [____] day of [__________], 20[____], by and between:
SPA PROVIDER ("Spa"):
Business Name: [________________________________]
Address: [________________________________]
City: [________________] State: [____] ZIP: [________]
Phone: [________________________________]
Email: [________________________________]
License #: [________________________________]
CLIENT:
Name: [________________________________]
Address: [________________________________]
City: [________________] State: [____] ZIP: [________]
Phone: [________________________________]
Email: [________________________________]
Date of Birth: [__/__/____]
ARTICLE 1: SPA SERVICES
1.1 Services Selected
Client has selected the following spa services:
☐ Massage Services:
| Service | Duration | Price |
|---------|----------|-------|
| ☐ Swedish Massage | [____] min | $[________] |
| ☐ Deep Tissue Massage | [____] min | $[________] |
| ☐ Hot Stone Massage | [____] min | $[________] |
| ☐ Aromatherapy Massage | [____] min | $[________] |
| ☐ Prenatal Massage | [____] min | $[________] |
| ☐ Sports Massage | [____] min | $[________] |
| ☐ Couples Massage | [____] min | $[________] |
| ☐ Other: [________] | [____] min | $[________] |
☐ Facial Services:
| Service | Duration | Price |
|---------|----------|-------|
| ☐ Classic Facial | [____] min | $[________] |
| ☐ Anti-Aging Facial | [____] min | $[________] |
| ☐ Acne Treatment | [____] min | $[________] |
| ☐ Hydrating Facial | [____] min | $[________] |
| ☐ Microdermabrasion | [____] min | $[________] |
| ☐ Chemical Peel | [____] min | $[________] |
| ☐ LED Light Therapy | [____] min | $[________] |
| ☐ Other: [________] | [____] min | $[________] |
☐ Body Treatments:
| Service | Duration | Price |
|---------|----------|-------|
| ☐ Body Wrap | [____] min | $[________] |
| ☐ Body Scrub | [____] min | $[________] |
| ☐ Detox Treatment | [____] min | $[________] |
| ☐ Hydrotherapy | [____] min | $[________] |
| ☐ Other: [________] | [____] min | $[________] |
☐ Hair Removal:
| Service | Area | Price |
|---------|------|-------|
| ☐ Waxing | [________] | $[________] |
| ☐ Threading | [________] | $[________] |
| ☐ Sugaring | [________] | $[________] |
| ☐ Laser Hair Removal | [________] | $[________] |
☐ Nail Services:
| Service | Price |
|---------|-------|
| ☐ Manicure | $[________] |
| ☐ Pedicure | $[________] |
| ☐ Gel/Shellac | $[________] |
| ☐ Nail Art | $[________] |
☐ Packages/Memberships:
| Package | Services Included | Price |
|---------|-------------------|-------|
| ☐ [________] | [________________] | $[________] |
| ☐ [________] | [________________] | $[________] |
1.2 Total Services
Subtotal: $[________]
Tax ([____]%): $[________]
Gratuity ([____]%): $[________]
TOTAL: $[________]
1.3 Appointment Details
Date: [__/__/____]
Time: [________] a.m./p.m.
Therapist/Esthetician (if requested): [________________________________]
ARTICLE 2: HEALTH HISTORY AND CONSENT
2.1 Health Questionnaire
Please answer the following (required for services):
Medical Conditions:
☐ Heart condition
☐ High/Low blood pressure
☐ Diabetes
☐ Epilepsy
☐ Cancer (current or history)
☐ Skin conditions (eczema, psoriasis, etc.)
☐ Varicose veins
☐ Blood clots/DVT
☐ Recent surgery (within [____] months)
☐ Pregnancy (current or possibility)
☐ Nursing/breastfeeding
☐ Autoimmune disorder
☐ Circulatory problems
☐ Nerve damage/neuropathy
☐ Osteoporosis
☐ Metal implants
☐ Pacemaker or medical device
☐ None of the above
If any checked, please explain:
[________________________________]
[________________________________]
Allergies:
☐ Latex
☐ Nuts/tree oils
☐ Fragrances
☐ Essential oils
☐ Adhesives
☐ Specific ingredients: [________________________________]
☐ No known allergies
Current Medications:
[________________________________]
[________________________________]
Recent Treatments (past 2 weeks):
☐ Botox/fillers
☐ Chemical peel
☐ Microdermabrasion
☐ Laser treatment
☐ Tattoo
☐ None
Skin Sensitivities:
☐ Sensitive skin
☐ Sunburn
☐ Recent scarring
☐ Skin infections
☐ None
2.2 Pregnancy Notice
☐ I am NOT pregnant
☐ I AM pregnant (estimated due date: [__/__/____])
- Some services may be modified or contraindicated
2.3 Emergency Contact
Name: [________________________________]
Relationship: [________________________________]
Phone: [________________________________]
ARTICLE 3: INFORMED CONSENT
3.1 Understanding of Services
By signing below, I acknowledge that I:
☐ Understand the nature of the spa services I am receiving
☐ Have had the opportunity to ask questions
☐ Understand potential benefits of treatment
☐ Understand potential risks and side effects
☐ Have disclosed all relevant health information
☐ Will inform therapist of any discomfort during treatment
3.2 Potential Risks and Side Effects
I understand spa services may involve risks including but not limited to:
Massage:
☐ Temporary soreness or discomfort
☐ Bruising (rare)
☐ Allergic reaction to oils/lotions
☐ Aggravation of existing conditions
Facials/Skincare:
☐ Redness or irritation
☐ Breakouts (purging)
☐ Allergic reaction to products
☐ Sun sensitivity after treatments
☐ Scarring (rare, with certain treatments)
Waxing/Hair Removal:
☐ Redness and irritation
☐ Ingrown hairs
☐ Skin lifting (if on certain medications)
☐ Burns (rare)
☐ Allergic reaction
Body Treatments:
☐ Dehydration
☐ Dizziness
☐ Allergic reaction
☐ Skin irritation
3.3 Contraindications
I understand certain conditions may prevent or modify treatment:
☐ I have been informed of contraindications for my selected services
☐ I will notify staff if my health status changes before appointment
3.4 Communication During Service
I understand:
☐ I may request adjustments to pressure, temperature, or technique at any time
☐ I may ask for clarification about any procedure
☐ I may stop the service at any time
☐ Proper draping will be maintained throughout treatment
☐ I will communicate any discomfort immediately
3.5 Professional Boundaries
I understand:
☐ Services are therapeutic, not sexual in nature
☐ Inappropriate behavior will result in immediate termination of service
☐ No refund will be given for terminated services due to inappropriate conduct
ARTICLE 4: PAYMENT AND POLICIES
4.1 Payment Terms
Payment Due: ☐ Before service ☐ After service
Payment Methods: ☐ Cash ☐ Credit Card ☐ Gift Card ☐ Account Credit
Deposit Required:
☐ No deposit required
☐ Deposit: $[________] or [____]% (due at booking)
☐ Deposit applied to service total
4.2 Cancellation Policy
Notice Required: [____] hours before appointment
Cancellation Fees:
- With proper notice: ☐ No fee ☐ Forfeit deposit
- Late cancellation (less than [____] hours): [____]% of service price
- No-show: [____]% of service price
Exceptions:
☐ Emergency/illness (with documentation)
☐ Weather-related closures
☐ First-time late cancellation (courtesy waiver): ☐ Yes ☐ No
4.3 Late Arrival
☐ Appointments begin at scheduled time
☐ Late arrival may result in shortened service
☐ Full price charged for shortened service
☐ Arrivals more than [____] minutes late may be treated as no-show
4.4 Gratuity
☐ Gratuity not included in prices
☐ [____]% gratuity automatically added
☐ Gratuity at client's discretion
☐ Suggested gratuity: [____]-[____]%
4.5 Gift Cards
☐ Gift cards accepted
☐ Gift cards non-refundable
☐ Gift cards expire: ☐ Never ☐ [____] months from purchase
ARTICLE 5: MEMBERSHIP/PACKAGE TERMS (if applicable)
5.1 Membership Details
Membership Type: [________________________________]
Monthly Fee: $[________]
Commitment Period: [____] months
Membership Includes:
☐ [____] service(s) per month
☐ [____]% discount on additional services
☐ [____]% discount on retail products
☐ Priority booking
☐ Guest passes: [____] per year
☐ [________________________________]
5.2 Membership Terms
☐ Services do not roll over month to month: ☐ True ☐ False (rollover up to [____])
☐ Membership may be frozen for [____] months per year
☐ Cancellation requires [____] days notice
☐ Early cancellation fee: $[________]
☐ Membership is non-transferable: ☐ True ☐ False
5.3 Package Terms
Package Purchased: [________________________________]
Package Price: $[________]
Services Included: [________________________________]
☐ Package valid for [____] months from purchase
☐ Package services non-transferable
☐ No refunds on partially used packages
☐ Unused services forfeit after expiration: ☐ Yes ☐ No
ARTICLE 6: RELEASE AND WAIVER
6.1 Assumption of Risk
I understand and acknowledge that:
☐ Spa services involve inherent risks
☐ I am voluntarily participating in these services
☐ I assume all risks associated with these services
☐ Results cannot be guaranteed
6.2 Release of Liability
To the fullest extent permitted by law, I release, waive, and discharge [Spa Name], its owners, employees, and agents from:
☐ Any claims arising from the services provided
☐ Any injuries, damages, or losses sustained
☐ Any allergic reactions to products used
☐ Any outcomes from treatments received
Exceptions:
This release does not apply to gross negligence or willful misconduct by Spa.
6.3 Indemnification
I agree to indemnify and hold harmless Spa from any claims arising from:
☐ My failure to disclose health information
☐ My failure to follow pre/post-treatment instructions
☐ Any misrepresentation I have made
ARTICLE 7: PHOTOGRAPHY AND PRIVACY
7.1 Before/After Photos
☐ I consent to before/after photos being taken
☐ I DO NOT consent to photos
If consenting to photos:
☐ Photos may be used for my records only
☐ Photos may be used for Spa marketing (face not shown)
☐ Photos may be used for Spa marketing (face shown)
☐ Photos may be used on social media
☐ I may revoke this consent at any time
7.2 Privacy
☐ My information will not be shared with third parties
☐ My information may be used for appointment reminders
☐ My information may be used for promotional offers
☐ I may opt out of marketing communications
ARTICLE 8: DISPUTE RESOLUTION
8.1 Satisfaction Guarantee
If not satisfied with service:
☐ Please notify staff immediately
☐ Contact management within [____] hours
☐ Spa will work to resolve concerns
8.2 Refund Policy
☐ Refunds at management discretion
☐ No refunds on completed services
☐ Credit for future services may be offered
☐ Refunds processed within [____] days
8.3 Governing Law
This Agreement governed by laws of State of [________________].
8.4 Dispute Resolution
☐ Good faith discussion first
☐ Mediation before litigation
☐ Small claims for disputes under $[________]
☐ Litigation in [________________] County
ARTICLE 9: PRE AND POST TREATMENT INSTRUCTIONS
9.1 Pre-Treatment (General)
☐ Avoid alcohol [____] hours before service
☐ Stay hydrated
☐ Eat a light meal
☐ Arrive [____] minutes early
☐ Remove jewelry
☐ Inform therapist of any changes to health
9.2 Service-Specific Instructions
For Massage:
☐ Shower before appointment
☐ Avoid heavy meals [____] hours before
For Facials/Peels:
☐ Discontinue retinoids [____] days before
☐ Avoid sun exposure [____] days before
☐ Come with clean face (no makeup)
For Waxing:
☐ Hair should be [____] inch long
☐ Exfoliate [____] days before
☐ Avoid retinoids/AHAs [____] days before
☐ No tanning [____] hours before
For Body Treatments:
☐ Shower before appointment
☐ Avoid heavy lotions
9.3 Post-Treatment Instructions
General:
☐ Drink plenty of water
☐ Avoid strenuous activity for [____] hours
☐ Follow specific aftercare instructions provided
I acknowledge receiving post-treatment instructions: ☐ Yes
ARTICLE 10: ADDITIONAL TERMS
10.1 Children and Minors
☐ Minors under [____] require parent/guardian consent
☐ Parent/guardian must be present for services to minors under [____]
☐ Some services not available to minors under [____]
10.2 Age Requirement for Certain Services
☐ Minimum age for massage: [____]
☐ Minimum age for body treatments: [____]
☐ Minimum age for certain facials: [____]
10.3 Personal Property
☐ Spa not responsible for lost or stolen items
☐ Valuables should be left at home or secured
10.4 Cell Phones
☐ Please silence cell phones
☐ Cell phone use prohibited in treatment areas
ACKNOWLEDGMENT AND SIGNATURE
By signing below, I acknowledge that:
☐ I have read and understand this Agreement
☐ I have completed the health history honestly and completely
☐ I have had the opportunity to ask questions
☐ I consent to the services selected
☐ I accept the cancellation and payment policies
☐ I accept the release and waiver provisions
☐ I am at least 18 years old (or have parent/guardian consent)
CLIENT SIGNATURE:
Signature: ________________________________
Printed Name: [________________________________]
Date: [__/__/____]
PARENT/GUARDIAN (if minor):
Signature: ________________________________
Printed Name: [________________________________]
Relationship: [________________________________]
Date: [__/__/____]
FOR SPA USE ONLY:
Service Provider: [________________________________]
License #: [________________________________]
Service Date: [__/__/____]
Notes: [________________________________]
Provider Signature: ________________________________
Date: [__/__/____]
This template is for informational purposes only. Spa services involve liability, licensing, and health considerations that vary by state and service type. Spa owners should consult with qualified attorneys and ensure all practitioners hold appropriate licenses before providing services.
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