Templates Contracts Agreements SaaS Agreement (SMB) - Indiana
Indiana Contracts Agreements
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SOFTWARE AS A SERVICE AGREEMENT (SMB)

1. PARTIES AND ORDER

Agreement between [PROVIDER] and [CUSTOMER], effective [DATE].

2. ACCESS RIGHTS AND RESTRICTIONS

  • Non-exclusive, non-transferable right to access the SaaS.

3. SERVICE LEVELS AND SUPPORT

  • Uptime target: [99.5%] monthly.

4. CUSTOMER OBLIGATIONS

  • Provide accurate account info; comply with AUP.

5. FEES AND PAYMENT

  • Late amounts may incur interest per Ind. Code Section 24-4.6-1-103.

6. DATA PROTECTION AND SECURITY

  • Indiana Data Breach Notification: Provider shall comply with Ind. Code Section 24-4.9 without unreasonable delay.

7. INTELLECTUAL PROPERTY AND FEEDBACK

  • Provider retains IP; Customer retains IP in Customer Data.

8. CONFIDENTIALITY

  • Indiana Uniform Trade Secrets Act (Ind. Code Section 24-2-3) governs trade secret claims.

9. WARRANTIES AND DISCLAIMERS

  • TO THE EXTENT PERMITTED BY INDIANA LAW, SaaS IS PROVIDED "AS IS."

10. INDEMNITIES

  • Mutual indemnification.

11. LIMITATIONS OF LIABILITY

  • Cap: fees paid/payable by Customer in the [12] months before the claim.

12. TERM, SUSPENSION, AND TERMINATION

  • Auto-renews unless notice [30/60] days prior.

13. BETA/FREE TRIALS

  • Provided "as is," no SLA.

14. COMPLIANCE

  • Compliance with Indiana Deceptive Consumer Sales Act (Ind. Code Section 24-5-0.5).

15. GOVERNING LAW AND DISPUTE RESOLUTION

  • Governing Law: Laws of the State of Indiana.
  • Venue: State or federal courts in [Marion County], Indiana.
  • JURY WAIVER: TO THE FULLEST EXTENT PERMITTED BY INDIANA LAW, EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL.

16. MISCELLANEOUS

  • Indiana Uniform Electronic Transactions Act (Ind. Code Section 26-2-8) governs electronic signatures.

17. SIGNATURES

☐ Provider has reviewed and agrees to the terms
☐ Customer has reviewed and agrees to the terms

Provider Customer
By: __________________________ By: __________________________
Name: [NAME] Name: [NAME]
Title: [TITLE] Title: [TITLE]
Date: [DATE] Date: [DATE]

18. ATTACHMENTS

  • Attachment A: Order Form
  • Attachment B: SLA
  • Attachment C: Support Policy
  • Attachment D: DPA / Security Addendum
  • Attachment E: Acceptable Use Policy
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