Residential Cleaning Services Agreement

RESIDENTIAL CLEANING SERVICES AGREEMENT

Before you use this: Attach any cancellation notice or other consumer terms required where the service is sold and performed.

Agreement date: [__/__/____] Governing state: [____________]

Service address: [FULL STREET ADDRESS]

1. Services and schedule

Cleaner shall perform the selected services at the service address. Complete the task schedule before signing.

Service type: ☐ One-time ☐ Weekly ☐ Biweekly ☐ Monthly ☐ Other: [____]. First visit: [__/__/____], [TIME]. Recurring day and window: [____]. Expected visit length and crew size: [____]. Deep cleaning, moving furniture, exterior windows, mold remediation, biohazard work, and pest treatment are excluded unless specifically added in a signed scope attachment.

Cleaner shall use [CLEANER'S / CUSTOMER'S] supplies and equipment. Approved products, fragrance restrictions, surface instructions, and allergy or pet concerns: [____]. Cleaner will follow the written instructions attached as Exhibit A. Customer shall identify fragile items and surfaces needing special care before service.

2. Price and payment

Initial visit: $[____]. Recurring visit: $[____] per visit. Hourly work authorized in writing: $[____] per cleaner-hour, up to $[____] without further approval. Tax, if any: [INCLUDED / $____]. Cleaner shall send an itemized invoice after each visit. Payment is due [____] days after the invoice by [METHOD]. Supplies, parking, and travel are [included / itemized as follows: ____].

For an added task, Cleaner shall state its price and obtain Customer's written approval before starting it. A change to the recurring price requires [____] days' written notice and Customer's acceptance; absent acceptance, either party may end future visits under Section 5.

3. Access, keys, and safety

Customer will provide access by [METHOD] during the agreed window and secure pets as follows: [____]. Cleaner shall use keys or access codes only for service, shall not copy or share them except with assigned personnel, and shall return or delete them within [____] days after the last visit. Customer may change an access code after termination.

Customer shall disclose known hazards relevant to the work: [____]. Cleaner may stop a task that presents an immediate safety concern, notify Customer, and agree on a revised scope and price before resuming. Cleaner shall secure doors and windows it opened and report any damage or access problem promptly.

4. Quality, damage, and insurance

Customer shall report a specific missed task or damage within [____] days after a visit, with available photographs. Cleaner shall inspect and, if responsible, reperform the missed task or repair the damage within a reasonable agreed time. The parties will document any claim for a lost or damaged item and any applicable insurance claim. Cleaner identifies its liability insurer and contact, if any: [CARRIER, POLICY CONTACT, OR NONE]. No provision waives a right or remedy that governing law makes nonwaivable.

5. Rescheduling and ending service

Either party may reschedule a visit by giving [____] hours' notice. A late cancellation or inaccessible-site fee is $[____], charged only if the stated conditions are met and applicable law permits it. If Cleaner cannot attend, Cleaner shall offer another date or refund any prepaid amount for that visit.

Either party may end future recurring visits with [____] days' written notice. Customer owes only for completed visits, authorized extras, and any valid cancellation fee; Cleaner shall refund the unused part of a prepayment within [____] days. Any statutory cancellation right and required notice controls over this section. Required cancellation form or notice, if applicable: [ATTACHMENT OR NONE AFTER REVIEW].

6. General terms

Cleaner controls its methods and personnel, subject to the agreed task schedule and safe access rules. Cleaner remains responsible for the work of any helper or subcontractor it sends. Neither party may transfer this Agreement without the other's written consent. Written changes signed by both parties control over earlier terms. This Agreement and its signed attachments are the complete agreement. A court with jurisdiction in [STATE AND COUNTY] may resolve a dispute after the parties exchange written descriptions and attempt to resolve it within [____] days. Notices go to the contact addresses above unless changed in writing.

Attachments: Exhibit A, property and product instructions [ATTACHED / NONE]; Exhibit B, required notices [ATTACHED / NONE].

7. Signatures