ORDER FORM (ENTERPRISE SAAS)

PARTIES

• Provider: [LEGAL NAME, ADDRESS]
• Customer: [LEGAL NAME, ADDRESS]

TERM

• Initial Subscription Term: [Start Date] to [End Date]
• Renewal Term: [Auto-renew for X-year terms unless notice Y days]

SERVICES AND ENTITLEMENTS

• Product/Edition: [Name/Edition]
• Environment(s): [Prod/Non-Prod/Sandbox]
• Users/Seats: [Count/Type]
• Usage Limits: [API calls, storage, data volume, transactions]
• Included Modules/Features: [List]
• Add-ons: [List optional add-ons]

FEES AND PAYMENT

• Subscription Fees: [$ Amount] per [term/billing frequency]
• Usage/Overage: [Rates and meters; overage pricing]
• Payment Terms: [Net 30/45/etc.]; Invoicing [annual/quarterly/monthly upfront]
• Taxes: Excluding Provider income taxes; Customer responsible for applicable taxes.
• Uplift on Renewal: [X% cap or CPI] with [notice period].

SERVICE LEVELS AND SUPPORT

• SLA: Attachment [B]; credits apply per SLA.
• Support Tier: [Standard/Premium] per Attachment [C]; support hours and channels specified therein.

SECURITY AND DATA PROTECTION

• DPA/Security Addendum: Attachment [D] applies; data residency: [Regions]; incident notice: [X hours].
• Data Types: [Contact/usage/other]; No special categories unless approved in writing.

PROFESSIONAL SERVICES (IF ANY)

• Statement of Work: [Reference SOW ID/Date]
• Fees: [Fixed/Milestone/T&M with rates]; Expenses [yes/no] capped at [% or $] of fees.
• Deliverables tied to this Order: [List]

CUSTOMER CONTACTS

• Business Owner: [Name/Title/Email]
• Technical Contact: [Name/Title/Email]
• Billing Contact: [Name/Title/Email]
• Security/Privacy Contact: [Name/Email]

SPECIAL TERMS / EXCEPTIONS

• [List any negotiated deviations from standard terms, if any]

ORDER OF PRECEDENCE

• This Order is subject to the [SaaS Agreement name/date] and its attachments. In case of conflict, the SaaS Agreement controls, except where this Order explicitly sets commercial entitlements/limits.

SIGNATURES

Provider:
By: _________________________
Name: _______________________
Title: ________________________
Date: ________________________

Customer:
By: _________________________
Name: _______________________
Title: ________________________
Date: ________________________