FDCPA Violation Complaint (Iowa)
FDCPA AND IOWA CONSUMER FRAUD COMPLAINT
TABLE OF CONTENTS
- Caption
- Introduction
- Jurisdiction and Venue
- Parties
- Factual Allegations
- Count I — Violations of the FDCPA, 15 U.S.C. §§ 1692e, 1692f, 1692g
- Count II — Iowa Private Right of Action for Consumer Frauds Act, Iowa Code Ch. 714H
- Count III — Iowa Consumer Credit Code Prohibited Practices, Iowa Code § 537.7103
- Damages
- Prayer for Relief
- Demand for Trial by Jury
- Signature and Service Blocks
- Verification
- Iowa Practice Notes
- Sources and References
1. CAPTION
UNITED STATES DISTRICT COURT
[SOUTHERN / NORTHERN] DISTRICT OF IOWA
[CENTRAL / EASTERN / WESTERN] DIVISION
Civil Action No. [________________________________]
| Party | Role |
|---|---|
| [PLAINTIFF FULL LEGAL NAME], | Plaintiff |
| v. | |
| [DEBT COLLECTOR / AGENCY NAME], and | Defendant |
| [ANY ADDITIONAL DEFENDANT] | Defendant |
COMPLAINT — JURY TRIAL DEMANDED
2. INTRODUCTION
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Plaintiff [PLAINTIFF NAME] brings this action against Defendant [DEFENDANT NAME] for violations of the federal Fair Debt Collection Practices Act, 15 U.S.C. §§ 1692–1692p ("FDCPA"); the Iowa Private Right of Action for Consumer Frauds Act, Iowa Code Chapter 714H ("IPRACFA"); and the Iowa Consumer Credit Code, Iowa Code § 537.7103.
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Defendant engaged in abusive, deceptive, and unfair debt collection practices in connection with an alleged consumer debt, causing Plaintiff actual damages, emotional distress, and statutory injury.
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Plaintiff seeks actual damages, statutory damages under 15 U.S.C. § 1692k, treble statutory damages under Iowa Code § 714H.5(2), reasonable attorney fees, and costs.
3. JURISDICTION AND VENUE
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This Court has subject-matter jurisdiction over the FDCPA claim pursuant to 15 U.S.C. § 1692k(d) and 28 U.S.C. § 1331. The Court has supplemental jurisdiction over the Iowa-law claims pursuant to 28 U.S.C. § 1367(a) because they form part of the same case or controversy.
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Venue is proper in this District under 28 U.S.C. § 1391(b) because a substantial part of the events giving rise to the claim occurred in this District, and Plaintiff resides in [COUNTY] County, Iowa.
4. PARTIES
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Plaintiff [PLAINTIFF NAME] is a natural person and a "consumer" as defined by 15 U.S.C. § 1692a(3), residing at [ADDRESS], [CITY], Iowa [ZIP].
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Defendant [DEFENDANT NAME] is a [corporation / LLC / partnership] organized under the laws of [STATE] with its principal place of business at [ADDRESS]. Defendant regularly collects or attempts to collect, directly or indirectly, debts owed or due or asserted to be owed or due to another, and is a "debt collector" within the meaning of 15 U.S.C. § 1692a(6) and Iowa Code § 537.7102(5).
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Defendant transacts business in Iowa and at all relevant times directed collection activity at Plaintiff in Iowa.
5. FACTUAL ALLEGATIONS
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The alleged debt that is the subject of Defendant's collection activity (the "Subject Debt") arose from a transaction in which the money, property, insurance, or services that are the subject of the transaction were primarily for personal, family, or household purposes, and is therefore a "debt" as defined by 15 U.S.C. § 1692a(5) and a "consumer credit transaction" subject to Iowa Code Chapter 537.
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On or about [DATE], Defendant first contacted Plaintiff regarding the Subject Debt by [telephone / letter / electronic message].
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[Describe communication. Quote the offending language verbatim. Examples include: false representation of the character, amount, or legal status of the debt; threats of arrest, garnishment, or litigation that Defendant did not intend to take or could not legally take; failure to provide a § 1692g(a) validation notice within five days of the initial communication; continued collection after Plaintiff's written dispute without verification; communications at unusual or inconvenient times in violation of § 1692c(a)(1); third-party disclosure in violation of § 1692c(b); or use of false names or false business affiliations.]
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[Describe each subsequent communication chronologically with date, time, channel, and the specific statement or omission relied on.]
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On [DATE], Plaintiff sent Defendant a written dispute and validation request pursuant to 15 U.S.C. § 1692g(b). Defendant [failed to cease collection / failed to provide verification / continued collection activity] in violation of the FDCPA.
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Defendant's conduct caused Plaintiff actual damages, including [out-of-pocket loss / lost wages / emotional distress / anxiety / sleeplessness / damage to credit / attorney consultation fees].
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Defendant's conduct was committed knowingly and with willful and wanton disregard for Plaintiff's rights, as evidenced by [pattern of repeat violations / internal training defects / prior consent orders / continued conduct after written cease notice].
6. COUNT I — VIOLATIONS OF THE FDCPA, 15 U.S.C. §§ 1692e, 1692f, 1692g
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Plaintiff realleges and incorporates Paragraphs 1 through 15.
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Defendant violated 15 U.S.C. § 1692e by using false, deceptive, or misleading representations in connection with the collection of the Subject Debt, including but not limited to [specify subsections, e.g., § 1692e(2)(A) (false representation of amount); § 1692e(5) (threat of action that cannot legally be taken or is not intended); § 1692e(10) (use of false representation or deceptive means); § 1692e(11) (failure to disclose mini-Miranda)].
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Defendant violated 15 U.S.C. § 1692f by using unfair or unconscionable means to collect the Subject Debt, including but not limited to [specify, e.g., § 1692f(1) (collection of amount not authorized by agreement or law); § 1692f(8) (use of language or symbol on envelope identifying debt)].
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Defendant violated 15 U.S.C. § 1692g(a) by failing to send a written validation notice within five days of its initial communication and/or violated § 1692g(b) by continuing collection after Plaintiff's timely written dispute without first providing verification.
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Defendant's violations entitle Plaintiff to actual damages, statutory damages of up to $1,000 per 15 U.S.C. § 1692k(a)(2)(A), reasonable attorney fees, and costs of the action under § 1692k(a)(3).
7. COUNT II — IOWA PRIVATE RIGHT OF ACTION FOR CONSUMER FRAUDS ACT, IOWA CODE CH. 714H
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Plaintiff realleges and incorporates Paragraphs 1 through 20.
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Defendant engaged in practices and acts it knew or reasonably should have known were unfair practices, deceptions, frauds, false pretenses, false promises, and/or misrepresentations, concealments, suppressions, or omissions of material facts in connection with the [advertisement / sale / lease] of consumer merchandise or services, in violation of Iowa Code § 714H.3(1).
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Plaintiff is a "consumer" within the meaning of Iowa Code § 714H.2(3), and Defendant's conduct related to material facts concerning the existence, amount, or legal status of the Subject Debt.
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Plaintiff suffered an ascertainable loss of money or property as a result of Defendant's prohibited practices, including [specify out-of-pocket losses, fees paid, time off work, costs of disputing, etc.].
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Defendant's conduct constituted willful and wanton disregard for the rights or safety of Plaintiff, supporting an award of statutory damages up to three (3) times actual damages pursuant to Iowa Code § 714H.5(2).
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Plaintiff is entitled to actual damages, treble statutory damages, reasonable attorney fees, and costs pursuant to Iowa Code § 714H.5(1)–(3).
8. COUNT III — IOWA CONSUMER CREDIT CODE PROHIBITED PRACTICES, IOWA CODE § 537.7103
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Plaintiff realleges and incorporates Paragraphs 1 through 26.
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The Subject Debt arose from a "consumer credit transaction" within the meaning of Iowa Code § 537.1301(13), and Defendant is a "debt collector" within the meaning of Iowa Code § 537.7102(5).
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Defendant violated Iowa Code § 537.7103 by, inter alia: ☐ using or threatening force, violence, or other criminal means; ☐ falsely threatening arrest, seizure, garnishment, attachment, or sale; ☐ communicating with the consumer at unusual or inconvenient times; ☐ using profane, obscene, or harassing language; ☐ causing a telephone to ring repeatedly with intent to annoy; ☐ communicating with third parties in violation of subsection 4; ☐ using fraudulent, deceptive, or misleading representations; ☐ falsely representing the character, amount, or legal status of the debt; ☐ using unfair or unconscionable means to collect.
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Pursuant to Iowa Code § 537.5201, Plaintiff is entitled to actual damages, statutory damages, attorney fees, and costs.
9. DAMAGES
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Actual Damages. Plaintiff has suffered actual damages estimated at $[AMOUNT], including out-of-pocket losses, lost wages, emotional distress, anxiety, sleeplessness, humiliation, and damage to credit reputation.
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Federal Statutory Damages. Plaintiff is entitled to statutory damages of up to $1,000 per 15 U.S.C. § 1692k(a)(2)(A).
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Iowa Treble Statutory Damages. Plaintiff is entitled to statutory damages up to three (3) times actual damages pursuant to Iowa Code § 714H.5(2) for willful and wanton conduct.
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Iowa Consumer Credit Code Damages. Plaintiff is entitled to actual damages and statutory damages pursuant to Iowa Code § 537.5201.
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Attorney Fees and Costs. Plaintiff is entitled to reasonable attorney fees and costs pursuant to 15 U.S.C. § 1692k(a)(3), Iowa Code § 714H.5(3), and Iowa Code § 537.5201(8).
10. PRAYER FOR RELIEF
WHEREFORE, Plaintiff respectfully demands judgment against Defendant as follows:
- A. Actual damages in an amount to be proved at trial;
- B. Statutory damages of $1,000 per 15 U.S.C. § 1692k(a)(2)(A);
- C. Statutory damages of up to three times actual damages per Iowa Code § 714H.5(2);
- D. Damages available under Iowa Code § 537.5201;
- E. Reasonable attorney fees and costs;
- F. Pre-judgment and post-judgment interest at the maximum rate allowed by law;
- G. Such other and further relief as the Court deems just and proper.
11. DEMAND FOR TRIAL BY JURY
Plaintiff hereby demands a trial by jury on all issues so triable pursuant to Federal Rule of Civil Procedure 38(b) [or Iowa R. Civ. P. 1.902 if filed in state court].
12. SIGNATURE AND SERVICE BLOCKS
Date: [DATE]
Respectfully submitted,
[LAW FIRM NAME]
By: [________________________________]
[ATTORNEY NAME], Iowa Bar No. [####]
Counsel for Plaintiff
[STREET ADDRESS]
[CITY, STATE ZIP]
Telephone: [NUMBER]
Email: [EMAIL]
13. VERIFICATION
STATE OF IOWA
COUNTY OF [COUNTY]
I, [PLAINTIFF NAME], being first duly sworn, depose and say that I am the Plaintiff in the foregoing action; that I have read the foregoing Complaint and know the contents thereof; and that the same is true to my own knowledge except as to those matters stated upon information and belief, and as to those I believe them to be true.
[________________________________]
[PLAINTIFF NAME]
Sworn to and subscribed before me this [____] day of [_______________], 20[____].
[________________________________]
Notary Public in and for the State of Iowa
(My Commission Expires: [_______________])
14. IOWA PRACTICE NOTES
- Forum selection. FDCPA claims are routinely filed in U.S. District Court for the Southern (Des Moines, Davenport, Council Bluffs) or Northern (Cedar Rapids, Sioux City, Dubuque, Waterloo) Districts of Iowa. Iowa state court is also available; the Iowa District Court has general civil jurisdiction over claims regardless of amount.
- IPRACFA enacted 2009. Iowa Code Chapter 714H was enacted by 83rd G.A. ch. 167 (2009) and provides Iowa's only generally available private right of action for consumer fraud. Prior to 2009, only the Iowa Attorney General could enforce Iowa's consumer fraud statute (Iowa Code § 714.16).
- Treble damages standard. Iowa Code § 714H.5(2) authorizes statutory damages up to three times actual damages where conduct constitutes "willful and wanton disregard for the rights or safety of another." The standard of proof is "clear, convincing, and satisfactory evidence" — higher than preponderance. Plead supporting facts (knowledge, repetition, training failures, prior orders) explicitly.
- Limitations. FDCPA: 1 year from violation, 15 U.S.C. § 1692k(d). IPRACFA: 2 years from last event or discovery, Iowa Code § 714H.5(4). Iowa Consumer Credit Code: generally 1 year for collector liability under § 537.5201(7), 2 years for general violations.
- "Least sophisticated consumer" standard. The Eighth Circuit applies the "unsophisticated consumer" variant. See Duffy v. Landberg, 215 F.3d 871 (8th Cir. 2000); Strand v. Diversified Collection Serv., Inc., 380 F.3d 316 (8th Cir. 2004).
- § 537.7103 reach. Iowa Code § 537.7103 reaches a broader class than the FDCPA, including original creditors collecting their own consumer debts. Plead a separate count where applicable.
- Iowa Civil Rights Act overlap. Where collection conduct is tied to discriminatory intent, consider Iowa Civil Rights Act, Iowa Code Ch. 216, in addition to consumer fraud claims.
- AG notice not required. Unlike some states, Iowa does not require pre-suit notice to the Attorney General before filing a Chapter 714H private action.
15. SOURCES AND REFERENCES
- 15 U.S.C. §§ 1692–1692p (FDCPA) — https://www.law.cornell.edu/uscode/text/15/chapter-41/subchapter-V
- Iowa Code Chapter 714H (Consumer Fraud — Private Actions) — https://www.legis.iowa.gov/docs/code/714H.pdf
- Iowa Code § 714H.3 (Prohibited practices) — https://www.legis.iowa.gov/docs/code/714H.3.pdf
- Iowa Code § 714H.5 (Private right of action — damages) — https://www.legis.iowa.gov/docs/code/714H.5.pdf
- Iowa Code § 537.7103 (Prohibited debt collection practices) — https://www.legis.iowa.gov/docs/code/537.7103.pdf
- Iowa Attorney General — Consumer Protection — https://www.iowaattorneygeneral.gov/about-us/divisions/consumer-protection
- CFPB Debt Collection — https://www.consumerfinance.gov/consumer-tools/debt-collection/
- Duffy v. Landberg, 215 F.3d 871 (8th Cir. 2000) (least/unsophisticated consumer standard)
- Strand v. Diversified Collection Serv., Inc., 380 F.3d 316 (8th Cir. 2004)
Disclaimer: This template is provided for informational purposes only and does not constitute legal advice. An attorney licensed in Iowa must review and customize this document before filing. Laws, citations, and court rules change frequently; verify all authorities before use.
About This Template
Consumer protection law gives buyers, borrowers, and renters rights against unfair, deceptive, or abusive business practices. Federal and state laws cover debt collection, credit reporting, product warranties, lemon cars, and more, and most of them have strict deadlines to preserve your rights. A well-drafted demand or complaint puts the business on notice, triggers their legal obligations, and often resolves the issue without a lawsuit.
Important Notice
This template is provided for informational purposes. It is not legal advice. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Last updated: May 2026
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