FAIR CREDIT REPORTING ACT VIOLATION DEMAND LETTER
STATE OF OHIO
SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND FIRST-CLASS MAIL
[DATE]
[RECIPIENT NAME - CRA OR FURNISHER]
[RECIPIENT ADDRESS]
[CITY, STATE ZIP]
Re: FCRA Violation Demand - Willful and/or Negligent Noncompliance
Consumer: [CONSUMER FULL NAME]
SSN (Last 4): XXX-XX-[LAST 4 DIGITS]
Date of Birth: [DOB]
Current Address: [CONSUMER ADDRESS]
File/Reference Number: [IF APPLICABLE]
Dear Sir or Madam:
This law firm represents [CONSUMER FULL NAME] ("Consumer" or "Client") regarding your violations of the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. Section 1681 et seq., and applicable Ohio state law. Please direct all future communications regarding this matter to our office.
I. INTRODUCTION AND NATURE OF CLAIM
This letter constitutes formal notice that your conduct has violated the Fair Credit Reporting Act and potentially Ohio state consumer protection laws. Our Client has suffered concrete harm as a direct result of your failure to comply with applicable law, and we are prepared to pursue all available legal remedies unless this matter is resolved promptly.
TYPE OF DEFENDANT:
[ ] Consumer Reporting Agency ("CRA") - Equifax, Experian, TransUnion, or other CRA
[ ] Furnisher of Information - Creditor, debt collector, or other entity that furnished information
[ ] User of Consumer Reports - Entity that obtained and used our Client's consumer report
II. OHIO-SPECIFIC LEGAL FRAMEWORK
A. Federal FCRA Application in Ohio
The Fair Credit Reporting Act applies with full force in Ohio through federal preemption. However, 15 U.S.C. Section 1681t(a) preserves state law claims that are not inconsistent with federal law, and Section 1681h(e) allows state defamation, invasion of privacy, and negligence claims when malice or willful intent is shown.
B. Ohio Consumer Sales Practices Act
The Ohio Consumer Sales Practices Act ("CSPA"), Ohio Rev. Code Section 1345.01 et seq., provides comprehensive consumer protection. While certain credit-related transactions may be exempt, the CSPA can apply to deceptive practices in consumer credit reporting contexts.
Relevant CSPA Provisions:
- Section 1345.02 prohibits unfair or deceptive acts or practices
- Section 1345.03 prohibits unconscionable acts or practices
- Section 1345.09 provides for private causes of action
CSPA Remedies: Under Ohio Rev. Code Section 1345.09, consumers may recover actual damages, and for knowing violations, treble damages or $200, whichever is greater.
C. Ohio Credit Services Organization Act
Ohio Rev. Code Section 4712.01 et seq. regulates credit services organizations and provides additional consumer protections in credit-related transactions.
D. Ohio Identity Theft Protection
Ohio Rev. Code Section 1349.51 et seq. provides protections for identity theft victims, including:
- Security freeze rights
- Identity theft victim protections
- Requirements for businesses handling personal information
Security Freeze Rights: Under Ohio Rev. Code Section 1349.52, Ohio consumers have the right to place a security freeze on their credit files free of charge.
E. Statute of Limitations
| Claim Type | Limitations Period | Citation |
|---|---|---|
| Federal FCRA | 2 years from discovery, max 5 years from violation | 15 U.S.C. Section 1681p |
| Ohio CSPA | 2 years | Ohio Rev. Code Section 1345.10 |
| Defamation | 1 year | Ohio Rev. Code Section 2305.11 |
| Negligence | 2 years | Ohio Rev. Code Section 2305.10 |
F. Ohio Attorney General Enforcement
The Ohio Attorney General has authority to enforce consumer protection laws. Consumer complaints may be filed with the Ohio Attorney General's Consumer Protection Section.
III. SUMMARY OF VIOLATIONS
Based on our investigation, we have identified the following FCRA violations:
Consumer Reporting Agency Violations:
[ ] Failure to follow reasonable procedures to assure maximum possible accuracy (15 U.S.C. Section 1681e(b))
[ ] Failure to conduct reasonable reinvestigation upon dispute (15 U.S.C. Section 1681i(a))
[ ] Failure to provide results of reinvestigation within 30 days (15 U.S.C. Section 1681i(a)(1))
[ ] Failure to delete inaccurate or unverifiable information (15 U.S.C. Section 1681i(a)(5))
[ ] Failure to provide free annual disclosure (15 U.S.C. Section 1681j)
[ ] Failure to provide file disclosure upon request (15 U.S.C. Section 1681g)
[ ] Failure to provide notice of negative information (15 U.S.C. Section 1681m)
[ ] Improper reinsertion of previously deleted information (15 U.S.C. Section 1681i(a)(5)(B))
Furnisher Violations:
[ ] Furnishing information known to be inaccurate (15 U.S.C. Section 1681s-2(a)(1)(A))
[ ] Failure to correct and update information (15 U.S.C. Section 1681s-2(a)(2))
[ ] Failure to provide notice of dispute (15 U.S.C. Section 1681s-2(a)(3))
[ ] Failure to conduct reasonable investigation upon notice of dispute (15 U.S.C. Section 1681s-2(b)(1))
[ ] Failure to review all relevant information provided by CRA (15 U.S.C. Section 1681s-2(b)(1)(A))
[ ] Failure to report results of investigation to CRA (15 U.S.C. Section 1681s-2(b)(1)(C))
[ ] Failure to modify, delete, or permanently block inaccurate information (15 U.S.C. Section 1681s-2(b)(1)(D))
User Violations:
[ ] Obtaining consumer report without permissible purpose (15 U.S.C. Section 1681b)
[ ] Failure to provide adverse action notice (15 U.S.C. Section 1681m(a))
[ ] Failure to provide risk-based pricing notice (15 U.S.C. Section 1681m(h))
IV. STATEMENT OF FACTS
A. Background
Our Client, [CONSUMER FULL NAME], is a resident of Ohio and a consumer as defined by 15 U.S.C. Section 1681a(c). [DEFENDANT NAME] is a [consumer reporting agency/furnisher of information/user of consumer reports] as defined by the FCRA.
B. The Inaccurate Information
The following inaccurate information has been/is being reported on our Client's consumer credit report:
| Item | Account/Creditor | Reported Information | Accurate Information | CRA(s) Affected |
|---|---|---|---|---|
| 1 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 2 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 3 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
C. Dispute History
Our Client has properly disputed this inaccurate information as follows:
Dispute #1:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY - Verified as accurate/Modified/Deleted/No response]
- Confirmation Number: [IF APPLICABLE]
Dispute #2:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY]
- Confirmation Number: [IF APPLICABLE]
D. Evidence of Inaccuracy
Our Client possesses documentation proving the reported information is inaccurate, including:
[ ] Court records (bankruptcy discharge, judgment satisfaction, case dismissal)
[ ] Payment records and receipts
[ ] Account statements showing accurate information
[ ] Identity theft report (FTC Affidavit)
[ ] Police report filed with Ohio law enforcement
[ ] Correspondence with creditor
[ ] Other: [SPECIFY]
V. LEGAL ANALYSIS
A. Federal FCRA Violations
1. Maximum Possible Accuracy - Section 1681e(b)
The FCRA requires CRAs to "follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates." 15 U.S.C. Section 1681e(b).
You violated this requirement by: [SPECIFY HOW CRA FAILED TO MAINTAIN ACCURACY]
2. Reasonable Reinvestigation - Section 1681i(a)
Upon receiving a consumer dispute, a CRA must "conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate." 15 U.S.C. Section 1681i(a)(1).
A "reasonable" reinvestigation requires more than merely parroting information received from the furnisher. See Cushman v. Trans Union Corp., 115 F.3d 220, 225 (3d Cir. 1997).
You violated this requirement by: [SPECIFY HOW REINVESTIGATION WAS UNREASONABLE]
B. Ohio State Law Violations
1. Ohio Consumer Sales Practices Act
Your continued reporting of inaccurate information and failure to conduct reasonable investigations may constitute unfair or deceptive acts or practices under Ohio law. Specifically:
- Misrepresenting the characteristics of consumer information
- Engaging in deceptive practices affecting Ohio commerce
- Unconscionable conduct in maintaining inaccurate information despite notice
Under Einhorn v. Ford Motor Co., 48 Ohio St.3d 27 (1990), the CSPA is remedial in nature and should be liberally construed.
2. Knowing Violations - Treble Damages
Under Ohio Rev. Code Section 1345.09(B), if a violation is knowing, the consumer may recover treble damages or $200, whichever is greater.
C. Willfulness
Your violations were willful within the meaning of 15 U.S.C. Section 1681n. Under Safeco Insurance Co. of America v. Burr, 551 U.S. 47 (2007), a violation is willful if it is either knowing or reckless. Your conduct was [knowing/reckless] because:
[EXPLAIN WHY CONDUCT WAS WILLFUL]
VI. DAMAGES
A. Actual Damages
Our Client has suffered the following actual damages:
Credit-Related Damages:
[ ] Denial of credit: [DESCRIBE]
[ ] Increased interest rates: [CALCULATE ADDITIONAL COST]
[ ] Denial of housing/apartment application
[ ] Employment denial or adverse action
[ ] Security deposit requirements
Emotional Distress:
[ ] Anxiety and worry
[ ] Embarrassment and humiliation
[ ] Frustration from repeated disputes
[ ] Loss of sleep
Out-of-Pocket Expenses:
[ ] Credit monitoring services: $[AMOUNT]
[ ] Certified mail and postage: $[AMOUNT]
[ ] Time spent disputing: $[AMOUNT]
B. Statutory Damages - Federal FCRA
For willful violations, our Client is entitled to statutory damages of $100-$1,000 per violation under 15 U.S.C. Section 1681n(a)(1)(A).
C. Treble Damages - Ohio CSPA
For knowing violations of the Ohio Consumer Sales Practices Act, our Client may be entitled to treble damages or $200, whichever is greater, under Ohio Rev. Code Section 1345.09(B).
D. Punitive Damages
Punitive damages are available under 15 U.S.C. Section 1681n(a)(2) for willful FCRA violations.
E. Attorney's Fees and Costs
As the prevailing party, our Client is entitled to recover reasonable attorney's fees under both federal law and Ohio Rev. Code Section 1345.09(F).
VII. PRESERVATION OF EVIDENCE
You are hereby placed on notice to preserve all documents and electronically stored information relating to our Client, including but not limited to:
- Complete credit file and all versions thereof
- All dispute records, investigation notes, and correspondence
- All communications with furnishers regarding our Client
- All ACDV/AUD forms and e-OSCAR records
- Policies and procedures for investigating disputes
- Training materials for dispute investigation personnel
VIII. DEMAND FOR SETTLEMENT
To resolve this matter without litigation, we demand:
Immediate Corrective Action:
- Deletion/Correction: Immediate permanent deletion or correction of all inaccurate information
- Written Confirmation: Written confirmation within fourteen (14) days
- Suppression Code: Application of codes to prevent reinsertion
Monetary Compensation:
Payment of $[SETTLEMENT DEMAND] within thirty (30) days, representing:
| Category | Amount |
|---|---|
| Statutory Damages | $[AMOUNT] |
| Actual Damages | $[AMOUNT] |
| Ohio CSPA Damages | $[AMOUNT] |
| Attorney's Fees to Date | $[AMOUNT] |
| TOTAL DEMAND | $[TOTAL] |
IX. RESPONSE REQUIRED
Please respond to this demand in writing within thirty (30) days. If we do not receive a satisfactory response, we will file suit in the United States District Court for the Northern or Southern District of Ohio or appropriate Ohio state court.
X. CONCLUSION
The FCRA and Ohio consumer protection laws exist to ensure accuracy in consumer credit reporting. Your violations have caused our Client significant harm. We prefer to resolve this matter amicably but are fully prepared to litigate if necessary.
All rights reserved.
Respectfully submitted,
[LAW FIRM NAME]
By: _________________________________
[ATTORNEY NAME]
Ohio Supreme Court Registration No. [NUMBER]
[ADDRESS]
[CITY, OHIO ZIP]
[TELEPHONE]
[EMAIL]
Attorneys for [CONSUMER FULL NAME]
ENCLOSURES:
[ ] Consumer credit reports showing inaccurate information
[ ] Dispute letters and correspondence
[ ] CRA responses to disputes
[ ] Documentation proving inaccuracy
[ ] Evidence of damages
[ ] Authorization to represent
cc: [CONSUMER NAME] (via email)
[CLIENT FILE]
OHIO-SPECIFIC PRACTICE NOTES
[ ] Federal Venue: Northern District (Cleveland, Akron, Toledo, Youngstown) or Southern District (Columbus, Cincinnati, Dayton)
[ ] State Court Option: Ohio Courts of Common Pleas have concurrent jurisdiction over FCRA claims under 15 U.S.C. Section 1681p
[ ] Ohio AG Complaints: File with Ohio Attorney General, Consumer Protection Section, 30 E. Broad Street, Columbus, OH 43215
[ ] CSPA Prerequisites: Consider whether pre-suit notice to Ohio AG is required under Ohio Rev. Code Section 1345.09(B)
[ ] Security Freeze: Ohio consumers can place free security freezes under Ohio Rev. Code Section 1349.52
[ ] Identity Theft Victims: May obtain free credit reports and place fraud alerts under both federal and Ohio law
[ ] Knowing Violation Standard: Must demonstrate defendant knew or should have known conduct was deceptive for treble damages
This template is for informational purposes only and does not constitute legal advice. Consult with a licensed attorney in Ohio before use.