FAIR CREDIT REPORTING ACT VIOLATION DEMAND LETTER
STATE OF GEORGIA
SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND FIRST-CLASS MAIL
[DATE]
[RECIPIENT NAME - CRA OR FURNISHER]
[RECIPIENT ADDRESS]
[CITY, STATE ZIP]
Re: FCRA Violation Demand - Willful and/or Negligent Noncompliance
Consumer: [CONSUMER FULL NAME]
SSN (Last 4): XXX-XX-[LAST 4 DIGITS]
Date of Birth: [DOB]
Current Address: [CONSUMER ADDRESS]
File/Reference Number: [IF APPLICABLE]
Dear Sir or Madam:
This law firm represents [CONSUMER FULL NAME] ("Consumer" or "Client") regarding your violations of the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. Section 1681 et seq., and applicable Georgia state law. Please direct all future communications regarding this matter to our office.
I. INTRODUCTION AND NATURE OF CLAIM
This letter constitutes formal notice that your conduct has violated the Fair Credit Reporting Act and potentially Georgia state consumer protection laws. Our Client has suffered concrete harm as a direct result of your failure to comply with applicable law, and we are prepared to pursue all available legal remedies unless this matter is resolved promptly.
TYPE OF DEFENDANT:
[ ] Consumer Reporting Agency ("CRA") - Equifax, Experian, TransUnion, or other CRA
[ ] Furnisher of Information - Creditor, debt collector, or other entity that furnished information
[ ] User of Consumer Reports - Entity that obtained and used our Client's consumer report
II. GEORGIA-SPECIFIC LEGAL FRAMEWORK
A. Federal FCRA Application in Georgia
The Fair Credit Reporting Act applies with full force in Georgia through federal preemption. However, 15 U.S.C. Section 1681t(a) preserves state law claims that are not inconsistent with federal law, and Section 1681h(e) allows state defamation, invasion of privacy, and negligence claims when malice or willful intent is shown.
B. Georgia Fair Business Practices Act
The Georgia Fair Business Practices Act ("FBPA"), O.C.G.A. Section 10-1-390 et seq., is Georgia's primary consumer protection statute. The FBPA prohibits unfair or deceptive acts or practices in the conduct of consumer transactions. See O.C.G.A. Section 10-1-393.
Relevant FBPA Violations:
- Representing that goods or services have characteristics they do not have (Section 10-1-393(a))
- Misrepresenting the nature of any material fact (Section 10-1-393(b)(7))
- Any other deceptive or unfair practice (Section 10-1-393(b)(18))
FBPA Remedies: Under O.C.G.A. Section 10-1-399, consumers may recover actual damages, plus reasonable attorney's fees and costs. The court may also award up to three times actual damages for intentional violations.
C. Georgia Consumer Data Protection
Georgia's consumer data protection laws include provisions for security breach notification under O.C.G.A. Section 10-1-912, which requires businesses to notify consumers of breaches involving personal information.
Security Freeze Rights: Under O.C.G.A. Section 10-1-913, Georgia consumers have the right to place a security freeze on their credit files free of charge.
D. Georgia Identity Theft Protection
Georgia's Identity Theft Law, O.C.G.A. Section 16-9-120 et seq., criminalizes identity fraud and provides mechanisms for victims to protect their credit files.
E. Statute of Limitations
| Claim Type | Limitations Period | Citation |
|---|---|---|
| Federal FCRA | 2 years from discovery, max 5 years from violation | 15 U.S.C. Section 1681p |
| Georgia FBPA | 2 years | O.C.G.A. Section 10-1-401 |
| Defamation | 1 year | O.C.G.A. Section 9-3-33 |
| Negligence | 4 years | O.C.G.A. Section 9-3-30 |
F. Georgia Attorney General and Governor's Office of Consumer Protection
The Georgia Governor's Office of Consumer Protection has authority to enforce consumer protection laws and may be notified of systematic FCRA violations. Consumer complaints may be filed with the Office at 2 Martin Luther King Jr. Drive, Suite 356, Atlanta, GA 30334.
III. SUMMARY OF VIOLATIONS
Based on our investigation, we have identified the following FCRA violations:
Consumer Reporting Agency Violations:
[ ] Failure to follow reasonable procedures to assure maximum possible accuracy (15 U.S.C. Section 1681e(b))
[ ] Failure to conduct reasonable reinvestigation upon dispute (15 U.S.C. Section 1681i(a))
[ ] Failure to provide results of reinvestigation within 30 days (15 U.S.C. Section 1681i(a)(1))
[ ] Failure to delete inaccurate or unverifiable information (15 U.S.C. Section 1681i(a)(5))
[ ] Failure to provide free annual disclosure (15 U.S.C. Section 1681j)
[ ] Failure to provide file disclosure upon request (15 U.S.C. Section 1681g)
[ ] Failure to provide notice of negative information (15 U.S.C. Section 1681m)
[ ] Improper reinsertion of previously deleted information (15 U.S.C. Section 1681i(a)(5)(B))
Furnisher Violations:
[ ] Furnishing information known to be inaccurate (15 U.S.C. Section 1681s-2(a)(1)(A))
[ ] Failure to correct and update information (15 U.S.C. Section 1681s-2(a)(2))
[ ] Failure to provide notice of dispute (15 U.S.C. Section 1681s-2(a)(3))
[ ] Failure to conduct reasonable investigation upon notice of dispute (15 U.S.C. Section 1681s-2(b)(1))
[ ] Failure to review all relevant information provided by CRA (15 U.S.C. Section 1681s-2(b)(1)(A))
[ ] Failure to report results of investigation to CRA (15 U.S.C. Section 1681s-2(b)(1)(C))
[ ] Failure to modify, delete, or permanently block inaccurate information (15 U.S.C. Section 1681s-2(b)(1)(D))
User Violations:
[ ] Obtaining consumer report without permissible purpose (15 U.S.C. Section 1681b)
[ ] Failure to provide adverse action notice (15 U.S.C. Section 1681m(a))
[ ] Failure to provide risk-based pricing notice (15 U.S.C. Section 1681m(h))
IV. STATEMENT OF FACTS
A. Background
Our Client, [CONSUMER FULL NAME], is a resident of Georgia and a consumer as defined by 15 U.S.C. Section 1681a(c). [DEFENDANT NAME] is a [consumer reporting agency/furnisher of information/user of consumer reports] as defined by the FCRA.
B. The Inaccurate Information
The following inaccurate information has been/is being reported on our Client's consumer credit report:
| Item | Account/Creditor | Reported Information | Accurate Information | CRA(s) Affected |
|---|---|---|---|---|
| 1 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 2 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 3 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
C. Dispute History
Our Client has properly disputed this inaccurate information as follows:
Dispute #1:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY - Verified as accurate/Modified/Deleted/No response]
- Confirmation Number: [IF APPLICABLE]
Dispute #2:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY]
- Confirmation Number: [IF APPLICABLE]
D. Evidence of Inaccuracy
Our Client possesses documentation proving the reported information is inaccurate, including:
[ ] Court records (bankruptcy discharge, judgment satisfaction, case dismissal)
[ ] Payment records and receipts
[ ] Account statements showing accurate information
[ ] Identity theft report (FTC Affidavit)
[ ] Police report filed with Georgia law enforcement
[ ] Correspondence with creditor
[ ] Other: [SPECIFY]
V. LEGAL ANALYSIS
A. Federal FCRA Violations
1. Maximum Possible Accuracy - Section 1681e(b)
The FCRA requires CRAs to "follow reasonable procedures to assure maximum possible accuracy of the information concerning the individual about whom the report relates." 15 U.S.C. Section 1681e(b).
You violated this requirement by: [SPECIFY HOW CRA FAILED TO MAINTAIN ACCURACY]
2. Reasonable Reinvestigation - Section 1681i(a)
Upon receiving a consumer dispute, a CRA must "conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate." 15 U.S.C. Section 1681i(a)(1).
A "reasonable" reinvestigation requires more than merely parroting information received from the furnisher. See Cushman v. Trans Union Corp., 115 F.3d 220, 225 (3d Cir. 1997).
You violated this requirement by: [SPECIFY HOW REINVESTIGATION WAS UNREASONABLE]
B. Georgia State Law Violations
1. Georgia Fair Business Practices Act
Your continued reporting of inaccurate information and failure to conduct reasonable investigations constitutes unfair and deceptive trade practices under Georgia law. Specifically:
- Misrepresenting the accuracy of consumer credit information
- Failing to disclose material facts regarding the accuracy of reported information
- Engaging in unfair conduct by maintaining inaccurate information despite notice
The FBPA provides that "unfair or deceptive acts or practices in the conduct of consumer transactions and consumer acts or practices in trade or commerce are declared unlawful." O.C.G.A. Section 10-1-393(a).
2. Equifax Headquarters Consideration
Notably, Equifax is headquartered in Atlanta, Georgia, and Georgia courts have substantial experience with FCRA litigation. Georgia law provides robust protections for consumers against credit reporting violations.
C. Willfulness
Your violations were willful within the meaning of 15 U.S.C. Section 1681n. Under Safeco Insurance Co. of America v. Burr, 551 U.S. 47 (2007), a violation is willful if it is either knowing or reckless. Your conduct was [knowing/reckless] because:
[EXPLAIN WHY CONDUCT WAS WILLFUL]
VI. DAMAGES
A. Actual Damages
Our Client has suffered the following actual damages:
Credit-Related Damages:
[ ] Denial of credit: [DESCRIBE]
[ ] Increased interest rates: [CALCULATE ADDITIONAL COST]
[ ] Denial of housing/apartment application
[ ] Employment denial or adverse action
[ ] Security deposit requirements
Emotional Distress:
[ ] Anxiety and worry
[ ] Embarrassment and humiliation
[ ] Frustration from repeated disputes
[ ] Loss of sleep
Out-of-Pocket Expenses:
[ ] Credit monitoring services: $[AMOUNT]
[ ] Certified mail and postage: $[AMOUNT]
[ ] Time spent disputing: $[AMOUNT]
B. Statutory Damages - Federal FCRA
For willful violations, our Client is entitled to statutory damages of $100-$1,000 per violation under 15 U.S.C. Section 1681n(a)(1)(A).
C. Treble Damages - Georgia FBPA
For intentional violations of the Georgia Fair Business Practices Act, our Client may be entitled to treble damages under O.C.G.A. Section 10-1-399(a).
D. Punitive Damages
Punitive damages are available under 15 U.S.C. Section 1681n(a)(2) for willful FCRA violations.
E. Attorney's Fees and Costs
As the prevailing party, our Client is entitled to recover reasonable attorney's fees under both federal and Georgia law.
VII. PRESERVATION OF EVIDENCE
You are hereby placed on notice to preserve all documents and electronically stored information relating to our Client, including but not limited to:
- Complete credit file and all versions thereof
- All dispute records, investigation notes, and correspondence
- All communications with furnishers regarding our Client
- All ACDV/AUD forms and e-OSCAR records
- Policies and procedures for investigating disputes
- Training materials for dispute investigation personnel
VIII. DEMAND FOR SETTLEMENT
To resolve this matter without litigation, we demand:
Immediate Corrective Action:
- Deletion/Correction: Immediate permanent deletion or correction of all inaccurate information
- Written Confirmation: Written confirmation within fourteen (14) days
- Suppression Code: Application of codes to prevent reinsertion
Monetary Compensation:
Payment of $[SETTLEMENT DEMAND] within thirty (30) days, representing:
| Category | Amount |
|---|---|
| Statutory Damages | $[AMOUNT] |
| Actual Damages | $[AMOUNT] |
| Georgia FBPA Damages | $[AMOUNT] |
| Attorney's Fees to Date | $[AMOUNT] |
| TOTAL DEMAND | $[TOTAL] |
IX. RESPONSE REQUIRED
Please respond to this demand in writing within thirty (30) days. If we do not receive a satisfactory response, we will file suit in the United States District Court for the Northern, Middle, or Southern District of Georgia or appropriate Georgia state court.
X. CONCLUSION
The FCRA and Georgia consumer protection laws exist to ensure accuracy in consumer credit reporting. Your violations have caused our Client significant harm. We prefer to resolve this matter amicably but are fully prepared to litigate if necessary.
All rights reserved.
Respectfully submitted,
[LAW FIRM NAME]
By: _________________________________
[ATTORNEY NAME]
Georgia State Bar No. [NUMBER]
[ADDRESS]
[CITY, GEORGIA ZIP]
[TELEPHONE]
[EMAIL]
Attorneys for [CONSUMER FULL NAME]
ENCLOSURES:
[ ] Consumer credit reports showing inaccurate information
[ ] Dispute letters and correspondence
[ ] CRA responses to disputes
[ ] Documentation proving inaccuracy
[ ] Evidence of damages
[ ] Authorization to represent
cc: [CONSUMER NAME] (via email)
[CLIENT FILE]
GEORGIA-SPECIFIC PRACTICE NOTES
[ ] Federal Venue: Northern District (Atlanta), Middle District (Macon), or Southern District (Savannah)
[ ] State Court Option: Georgia Superior Courts have concurrent jurisdiction over FCRA claims under 15 U.S.C. Section 1681p
[ ] Governor's Office of Consumer Protection: File complaints at 2 Martin Luther King Jr. Drive, Suite 356, Atlanta, GA 30334
[ ] Equifax Headquarters: Equifax is headquartered in Atlanta; consider strategic implications for venue
[ ] Security Freeze: Georgia consumers can place free security freezes under O.C.G.A. Section 10-1-913
[ ] Identity Theft Victims: May obtain free credit reports and place fraud alerts under both federal and Georgia law
[ ] FBPA Considerations: 2-year statute of limitations; ensure timely filing of state law claims
[ ] Pre-suit Notice: Consider whether FBPA requires pre-suit notice to defendant
This template is for informational purposes only and does not constitute legal advice. Consult with a licensed attorney in Georgia before use.