FAIR CREDIT REPORTING ACT VIOLATION DEMAND LETTER
STATE OF DELAWARE
SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND FIRST-CLASS MAIL
[DATE]
[RECIPIENT NAME - CRA OR FURNISHER]
[RECIPIENT ADDRESS]
[CITY, STATE ZIP]
Re: FCRA Violation Demand - Willful and/or Negligent Noncompliance
Consumer: [CONSUMER FULL NAME]
SSN (Last 4): XXX-XX-[LAST 4 DIGITS]
Date of Birth: [DOB]
Current Address: [CONSUMER ADDRESS]
File/Reference Number: [IF APPLICABLE]
Dear Sir or Madam:
This law firm represents [CONSUMER FULL NAME] ("Consumer" or "Client") regarding your violations of the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. Section 1681 et seq., and applicable Delaware state law, including the Delaware Consumer Fraud Act, 6 Del. C. Section 2511 et seq. Please direct all future communications regarding this matter to our office.
I. INTRODUCTION AND NATURE OF CLAIM
This letter constitutes formal notice that your conduct has violated the Fair Credit Reporting Act and potentially Delaware state consumer protection laws. Our Client has suffered concrete harm as a direct result of your failure to comply with applicable law, and we are prepared to pursue all available legal remedies unless this matter is resolved promptly.
TYPE OF DEFENDANT:
[ ] Consumer Reporting Agency ("CRA") - Equifax, Experian, TransUnion, or other CRA
[ ] Furnisher of Information - Creditor, debt collector, or other entity that furnished information
[ ] User of Consumer Reports - Entity that obtained and used our Client's consumer report
II. DELAWARE-SPECIFIC LEGAL FRAMEWORK
A. Federal FCRA Application in Delaware
The Fair Credit Reporting Act applies with full force in Delaware. Delaware is within the Third Circuit, which has developed significant FCRA jurisprudence, including the landmark Cushman v. Trans Union Corp., 115 F.3d 220 (3d Cir. 1997), establishing reinvestigation standards.
B. Delaware Consumer Fraud Act
The Delaware Consumer Fraud Act ("DCFA"), 6 Del. C. Section 2511 et seq., provides additional consumer protections.
Prohibited Practices (6 Del. C. Section 2513):
- Deception, fraud, false pretense, false promise, or misrepresentation
- Concealment, suppression, or omission of material facts
- Use of unfair practices in the conduct of trade or commerce
DCFA Remedies (6 Del. C. Section 2525):
- Actual damages or $100, whichever is greater
- Treble damages for willful violations
- Reasonable attorney's fees
- Costs of suit
- Injunctive relief
C. Delaware Personal Data Privacy Act
The Delaware Personal Data Privacy Act, effective January 1, 2025, provides additional consumer data rights:
- Right to access personal data
- Right to correct inaccurate personal data
- Right to delete personal data
- Right to data portability
- Right to opt-out of targeted advertising and sales
D. Security Freeze Rights
Under 6 Del. C. Section 2202 et seq., Delaware consumers have security freeze rights:
- Free security freezes for all consumers
- CRAs must place freeze within 3 business days
- Temporary lifts must be processed within 3 business days
- Protected consumers (minors, incapacitated adults) have enhanced protections
E. Delaware Identity Theft Laws
Delaware addresses identity theft under 11 Del. C. Section 854:
- Identity theft is a Class D felony (or higher depending on amount)
- Victims have right to file police reports
- Enhanced credit report rights for victims
- Expedited blocking of fraudulent information
F. Statute of Limitations
| Claim Type | Limitations Period | Citation |
|---|---|---|
| Federal FCRA | 2 years from discovery, max 5 years from violation | 15 U.S.C. Section 1681p |
| Delaware Consumer Fraud Act | 3 years | 6 Del. C. Section 2526 |
| Negligence | 2 years | 10 Del. C. Section 8119 |
| Defamation | 2 years | 10 Del. C. Section 8119 |
G. Delaware Attorney General Enforcement
The Delaware Attorney General has authority to enforce consumer protection laws through the Consumer Protection Unit of the Fraud and Consumer Protection Division.
III. SUMMARY OF VIOLATIONS
Federal FCRA Violations - CRA:
[ ] Failure to follow reasonable procedures to assure maximum possible accuracy (15 U.S.C. Section 1681e(b))
[ ] Failure to conduct reasonable reinvestigation upon dispute (15 U.S.C. Section 1681i(a))
[ ] Failure to provide results of reinvestigation within 30 days (15 U.S.C. Section 1681i(a)(1))
[ ] Failure to delete inaccurate or unverifiable information (15 U.S.C. Section 1681i(a)(5))
[ ] Improper reinsertion of previously deleted information (15 U.S.C. Section 1681i(a)(5)(B))
Federal FCRA Violations - Furnisher:
[ ] Furnishing information known to be inaccurate (15 U.S.C. Section 1681s-2(a)(1)(A))
[ ] Failure to correct and update information (15 U.S.C. Section 1681s-2(a)(2))
[ ] Failure to conduct reasonable investigation upon notice of dispute (15 U.S.C. Section 1681s-2(b)(1))
[ ] Failure to modify, delete, or permanently block inaccurate information (15 U.S.C. Section 1681s-2(b)(1)(D))
Delaware Consumer Fraud Act Violations:
[ ] Deceptive practices in credit reporting
[ ] Misrepresentation regarding accuracy of information
[ ] Concealment of inadequate investigation procedures
[ ] Unfair practices causing consumer harm
User Violations:
[ ] Obtaining consumer report without permissible purpose (15 U.S.C. Section 1681b)
[ ] Failure to provide adverse action notice (15 U.S.C. Section 1681m(a))
IV. STATEMENT OF FACTS
A. Background
Our Client, [CONSUMER FULL NAME], is a resident of Delaware and a consumer as defined by 15 U.S.C. Section 1681a(c). [DEFENDANT NAME] is a [consumer reporting agency/furnisher of information/user of consumer reports] subject to both federal and Delaware law.
B. The Inaccurate Information
The following inaccurate information has been/is being reported on our Client's consumer credit report:
| Item | Account/Creditor | Reported Information | Accurate Information | CRA(s) Affected |
|---|---|---|---|---|
| 1 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 2 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 3 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
C. Dispute History
Our Client has properly disputed this inaccurate information as follows:
Dispute #1:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY - Verified as accurate/Modified/Deleted/No response]
- Confirmation Number: [IF APPLICABLE]
D. Evidence of Inaccuracy
Our Client possesses documentation proving the reported information is inaccurate, including:
[ ] Court records (bankruptcy discharge, judgment satisfaction, case dismissal)
[ ] Payment records and receipts
[ ] Account statements showing accurate information
[ ] Identity theft report (FTC Affidavit)
[ ] Police report filed with Delaware law enforcement
[ ] Correspondence with creditor
[ ] Other: [SPECIFY]
V. LEGAL ANALYSIS
A. Federal FCRA Violations
1. Maximum Possible Accuracy - Section 1681e(b)
The FCRA requires CRAs to "follow reasonable procedures to assure maximum possible accuracy." 15 U.S.C. Section 1681e(b). The Third Circuit, which governs Delaware, has established rigorous standards in Cushman v. Trans Union Corp., 115 F.3d 220 (3d Cir. 1997) (holding that merely parroting furnisher information is not a reasonable reinvestigation).
You violated this requirement by: [SPECIFY HOW CRA FAILED TO MAINTAIN ACCURACY]
2. Furnisher Investigation Duties - Section 1681s-2(b)
The Third Circuit has addressed furnisher duties in cases such as SimmsParris v. Countrywide Fin. Corp., 652 F.3d 355 (3d Cir. 2011).
You violated this requirement by: [SPECIFY HOW INVESTIGATION WAS UNREASONABLE]
B. Delaware State Law Violations
1. Delaware Consumer Fraud Act
Your conduct constitutes violations of the DCFA under 6 Del. C. Section 2513:
- Deception: Misrepresenting the accuracy and reliability of credit information
- Concealment: Failing to disclose inadequate investigation procedures
- Unfair Practices: Maintaining inaccurate information despite disputes
Under Stephenson v. Capano Dev., Inc., 462 A.2d 1069 (Del. 1983), the DCFA is to be liberally construed to protect consumers.
C. Willfulness
Your violations were willful within the meaning of 15 U.S.C. Section 1681n. Under Safeco Insurance Co. of America v. Burr, 551 U.S. 47 (2007), a violation is willful if knowing or reckless.
Your conduct was [knowing/reckless] because: [EXPLAIN WHY CONDUCT WAS WILLFUL]
VI. DAMAGES
A. Actual Damages
Our Client has suffered the following actual damages:
Credit-Related Damages:
[ ] Denial of credit: [DESCRIBE]
[ ] Increased interest rates: [CALCULATE ADDITIONAL COST]
[ ] Denial of housing/apartment application
[ ] Employment denial or adverse action
Emotional Distress:
[ ] Anxiety and worry
[ ] Embarrassment and humiliation
[ ] Frustration from repeated disputes
Out-of-Pocket Expenses:
[ ] Credit monitoring services: $[AMOUNT]
[ ] Certified mail and postage: $[AMOUNT]
[ ] Time spent disputing: $[AMOUNT]
B. Statutory Damages - Federal FCRA
For willful violations: $100-$1,000 per violation under 15 U.S.C. Section 1681n(a)(1)(A).
C. Delaware Consumer Fraud Act Damages
Under 6 Del. C. Section 2525:
- Actual damages or $100, whichever is greater
- Treble damages for willful violations
- Reasonable attorney's fees
- Costs
D. Punitive Damages
Punitive damages are available under:
- 15 U.S.C. Section 1681n(a)(2) for willful FCRA violations
- 6 Del. C. Section 2525 (treble damages for willful violations)
E. Attorney's Fees and Costs
As the prevailing party, our Client is entitled to recover reasonable attorney's fees under both federal and Delaware law.
VII. PRESERVATION OF EVIDENCE
You are hereby placed on notice to preserve all documents and electronically stored information relating to our Client, including but not limited to:
- Complete credit file and all versions thereof
- All dispute records, investigation notes, and correspondence
- All communications with furnishers regarding our Client
- All ACDV/AUD forms and e-OSCAR records
- Policies and procedures for investigating disputes
- Training materials for dispute investigation personnel
VIII. DEMAND FOR SETTLEMENT
To resolve this matter without litigation, we demand:
Immediate Corrective Action:
- Deletion/Correction: Immediate permanent deletion or correction of all inaccurate information
- Written Confirmation: Written confirmation within fourteen (14) days
- Suppression Code: Application of codes to prevent reinsertion
Monetary Compensation:
Payment of $[SETTLEMENT DEMAND] within thirty (30) days, representing:
| Category | Amount |
|---|---|
| Statutory Damages (Federal) | $[AMOUNT] |
| Actual Damages | $[AMOUNT] |
| Delaware CFA Treble Damages | $[AMOUNT] |
| Attorney's Fees to Date | $[AMOUNT] |
| TOTAL DEMAND | $[TOTAL] |
IX. RESPONSE REQUIRED
Please respond to this demand in writing within thirty (30) days. If we do not receive a satisfactory response, we will file suit in the United States District Court for the District of Delaware or appropriate Delaware state court.
X. CONCLUSION
The FCRA and Delaware consumer protection laws exist to ensure accuracy in consumer credit reporting. Your violations have caused our Client significant harm. We prefer to resolve this matter amicably but are fully prepared to litigate if necessary.
All rights reserved.
Respectfully submitted,
[LAW FIRM NAME]
By: _________________________________
[ATTORNEY NAME]
Delaware Bar No. [NUMBER]
[ADDRESS]
[CITY, DELAWARE ZIP]
[TELEPHONE]
[EMAIL]
Attorneys for [CONSUMER FULL NAME]
ENCLOSURES:
[ ] Consumer credit reports showing inaccurate information
[ ] Dispute letters and correspondence
[ ] CRA responses to disputes
[ ] Documentation proving inaccuracy
[ ] Evidence of damages
[ ] Authorization to represent
cc: [CONSUMER NAME] (via email)
[CLIENT FILE]
DELAWARE-SPECIFIC PRACTICE NOTES
[ ] Federal Venue: District of Delaware (Wilmington)
[ ] Third Circuit Precedent: Delaware is in the Third Circuit with strong FCRA precedent including Cushman and SimmsParris
[ ] Delaware CFA: Treble damages available for willful violations under 6 Del. C. Section 2525
[ ] Minimum Damages: $100 minimum under Delaware CFA even without proof of actual harm
[ ] AG Complaints: File with Delaware Attorney General, Consumer Protection Unit, 820 N. French Street, Wilmington, DE 19801
[ ] Security Freeze: Free under 6 Del. C. Section 2202
[ ] Delaware Personal Data Privacy Act: Additional data rights effective January 1, 2025
[ ] Corporate Defendants: Many corporations are incorporated in Delaware - consider venue implications
[ ] Court of Chancery: Not applicable for FCRA claims (law, not equity)
This template is for informational purposes only and does not constitute legal advice. Consult with a licensed attorney in Delaware before use.