FAIR CREDIT REPORTING ACT VIOLATION DEMAND LETTER
STATE OF ARIZONA
SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND FIRST-CLASS MAIL
[DATE]
[RECIPIENT NAME - CRA OR FURNISHER]
[RECIPIENT ADDRESS]
[CITY, STATE ZIP]
Re: FCRA Violation Demand - Willful and/or Negligent Noncompliance
Consumer: [CONSUMER FULL NAME]
SSN (Last 4): XXX-XX-[LAST 4 DIGITS]
Date of Birth: [DOB]
Current Address: [CONSUMER ADDRESS]
File/Reference Number: [IF APPLICABLE]
Dear Sir or Madam:
This law firm represents [CONSUMER FULL NAME] ("Consumer" or "Client") regarding your violations of the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. Section 1681 et seq., the Arizona Credit Reporting Agencies Act, A.R.S. Section 44-1691 et seq., and other applicable Arizona state law. Please direct all future communications regarding this matter to our office.
I. INTRODUCTION AND NATURE OF CLAIM
This letter constitutes formal notice that your conduct has violated the Fair Credit Reporting Act and Arizona state consumer protection laws. Our Client has suffered concrete harm as a direct result of your failure to comply with applicable law, and we are prepared to pursue all available legal remedies unless this matter is resolved promptly.
TYPE OF DEFENDANT:
[ ] Consumer Reporting Agency ("CRA") - Equifax, Experian, TransUnion, or other CRA
[ ] Furnisher of Information - Creditor, debt collector, or other entity that furnished information
[ ] User of Consumer Reports - Entity that obtained and used our Client's consumer report
II. ARIZONA-SPECIFIC LEGAL FRAMEWORK
A. Arizona Credit Reporting Agencies Act
Arizona has its own comprehensive credit reporting law, the Arizona Credit Reporting Agencies Act, A.R.S. Section 44-1691 et seq. This statute provides protections that parallel and supplement the federal FCRA.
Key Provisions:
- A.R.S. Section 44-1692: Defines credit reporting agencies and regulates their conduct
- A.R.S. Section 44-1693: Requires accurate reporting procedures
- A.R.S. Section 44-1693.01: Security freeze provisions
- A.R.S. Section 44-1694: Consumer dispute rights
- A.R.S. Section 44-1695: Civil liability for violations
Arizona Remedies (A.R.S. Section 44-1695):
- Actual damages
- Punitive damages for willful noncompliance
- Court costs and reasonable attorney's fees
B. Arizona Consumer Fraud Act
The Arizona Consumer Fraud Act ("CFA"), A.R.S. Section 44-1521 et seq., provides additional remedies for deceptive consumer practices.
Prohibited Conduct (A.R.S. Section 44-1522):
- Deception, fraud, false pretense, or misrepresentation
- Concealment, suppression, or omission of material facts
- Acts creating a likelihood of confusion or misunderstanding
CFA Remedies (A.R.S. Section 44-1528):
- Actual damages
- Punitive damages (no cap)
- Reasonable attorney's fees
- Note: Private right of action requires proof of reliance and damages
C. Arizona Identity Theft Laws
Arizona has comprehensive identity theft protections under A.R.S. Section 13-2008 et seq. and related provisions:
- Security Freeze: A.R.S. Section 44-1693.01 allows consumers to place free security freezes
- Identity Theft Passport: A.R.S. Section 41-1750.01 provides identity theft victims with official documentation
- Credit Report Rights: Identity theft victims have enhanced rights to obtain and correct reports
D. Statute of Limitations
| Claim Type | Limitations Period | Citation |
|---|---|---|
| Federal FCRA | 2 years from discovery, max 5 years from violation | 15 U.S.C. Section 1681p |
| Arizona Credit Reporting Act | 2 years | A.R.S. Section 44-1695 |
| Arizona Consumer Fraud Act | 1 year from discovery | A.R.S. Section 12-541 |
| Negligence | 2 years | A.R.S. Section 12-542 |
| Defamation | 1 year | A.R.S. Section 12-541 |
E. Arizona Attorney General Enforcement
The Arizona Attorney General has authority to enforce consumer protection laws and may take action against systematic FCRA violators. Complaints may be filed with the Arizona Attorney General's Consumer Protection Division.
III. SUMMARY OF VIOLATIONS
Based on our investigation, we have identified the following violations:
Federal FCRA Violations - Consumer Reporting Agency:
[ ] Failure to follow reasonable procedures to assure maximum possible accuracy (15 U.S.C. Section 1681e(b))
[ ] Failure to conduct reasonable reinvestigation upon dispute (15 U.S.C. Section 1681i(a))
[ ] Failure to provide results of reinvestigation within 30 days (15 U.S.C. Section 1681i(a)(1))
[ ] Failure to delete inaccurate or unverifiable information (15 U.S.C. Section 1681i(a)(5))
[ ] Improper reinsertion of previously deleted information (15 U.S.C. Section 1681i(a)(5)(B))
Federal FCRA Violations - Furnisher:
[ ] Furnishing information known to be inaccurate (15 U.S.C. Section 1681s-2(a)(1)(A))
[ ] Failure to correct and update information (15 U.S.C. Section 1681s-2(a)(2))
[ ] Failure to conduct reasonable investigation upon notice of dispute (15 U.S.C. Section 1681s-2(b)(1))
[ ] Failure to modify, delete, or permanently block inaccurate information (15 U.S.C. Section 1681s-2(b)(1)(D))
Arizona Credit Reporting Agencies Act Violations:
[ ] Failure to maintain accurate reporting procedures (A.R.S. Section 44-1693)
[ ] Failure to properly investigate disputes (A.R.S. Section 44-1694)
[ ] Violation of security freeze requirements (A.R.S. Section 44-1693.01)
User Violations:
[ ] Obtaining consumer report without permissible purpose (15 U.S.C. Section 1681b)
[ ] Failure to provide adverse action notice (15 U.S.C. Section 1681m(a))
IV. STATEMENT OF FACTS
A. Background
Our Client, [CONSUMER FULL NAME], is a resident of Arizona and a consumer as defined by 15 U.S.C. Section 1681a(c) and A.R.S. Section 44-1691. [DEFENDANT NAME] is a [consumer reporting agency/furnisher of information/user of consumer reports] subject to both federal and Arizona law.
B. The Inaccurate Information
The following inaccurate information has been/is being reported on our Client's consumer credit report:
| Item | Account/Creditor | Reported Information | Accurate Information | CRA(s) Affected |
|---|---|---|---|---|
| 1 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 2 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 3 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
C. Dispute History
Our Client has properly disputed this inaccurate information as follows:
Dispute #1:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY - Verified as accurate/Modified/Deleted/No response]
- Confirmation Number: [IF APPLICABLE]
D. Evidence of Inaccuracy
Our Client possesses documentation proving the reported information is inaccurate, including:
[ ] Court records (bankruptcy discharge, judgment satisfaction, case dismissal)
[ ] Payment records and receipts
[ ] Account statements showing accurate information
[ ] Identity theft report (FTC Affidavit)
[ ] Arizona Identity Theft Passport (if applicable)
[ ] Police report filed with Arizona law enforcement
[ ] Correspondence with creditor
[ ] Other: [SPECIFY]
V. LEGAL ANALYSIS
A. Federal FCRA Violations
1. Maximum Possible Accuracy - Section 1681e(b)
The FCRA requires CRAs to "follow reasonable procedures to assure maximum possible accuracy." 15 U.S.C. Section 1681e(b). Arizona is in the Ninth Circuit, which has held this duty is ongoing. See Guimond v. Trans Union Credit Info. Co., 45 F.3d 1329 (9th Cir. 1995).
You violated this requirement by: [SPECIFY HOW CRA FAILED TO MAINTAIN ACCURACY]
2. Furnisher Investigation Duties - Section 1681s-2(b)
The Ninth Circuit has established that furnishers must conduct meaningful investigations. See Gorman v. Wolpoff & Abramson, LLP, 584 F.3d 1147 (9th Cir. 2009).
You violated this requirement by: [SPECIFY HOW INVESTIGATION WAS UNREASONABLE]
B. Arizona Credit Reporting Agencies Act Violations
Your conduct violates Arizona's Credit Reporting Agencies Act:
- Inaccurate Reporting (A.R.S. Section 44-1693): Failure to maintain procedures ensuring accuracy
- Dispute Investigation (A.R.S. Section 44-1694): Failure to properly investigate consumer disputes
- Consumer Rights Violation: Failure to honor Arizona-specific consumer protections
Under Tovrea v. Barclay's Bank PLC, 2010 WL 3825704 (D. Ariz. 2010), Arizona courts recognize concurrent state and federal credit reporting claims.
C. Arizona Consumer Fraud Act Violations
Your continued reporting of inaccurate information constitutes deceptive practices under A.R.S. Section 44-1522:
- Misrepresentation of credit information accuracy
- Concealment of inadequate investigation procedures
- Creating likelihood of confusion regarding consumer's creditworthiness
D. Willfulness
Your violations were willful within the meaning of 15 U.S.C. Section 1681n and A.R.S. Section 44-1695. Your conduct was [knowing/reckless] because:
[EXPLAIN WHY CONDUCT WAS WILLFUL]
VI. DAMAGES
A. Actual Damages
Our Client has suffered the following actual damages:
Credit-Related Damages:
[ ] Denial of credit: [DESCRIBE]
[ ] Increased interest rates: [CALCULATE ADDITIONAL COST]
[ ] Denial of housing/apartment application
[ ] Employment denial or adverse action
Emotional Distress:
[ ] Anxiety and worry
[ ] Embarrassment and humiliation
[ ] Frustration from repeated disputes
Out-of-Pocket Expenses:
[ ] Credit monitoring services: $[AMOUNT]
[ ] Certified mail and postage: $[AMOUNT]
[ ] Time spent disputing: $[AMOUNT]
B. Statutory Damages - Federal FCRA
For willful violations, our Client is entitled to statutory damages of $100-$1,000 per violation under 15 U.S.C. Section 1681n(a)(1)(A).
C. Arizona Statutory Remedies
Under A.R.S. Section 44-1695 and A.R.S. Section 44-1528:
- Actual damages
- Punitive damages for willful violations
- Reasonable attorney's fees and costs
D. Punitive Damages
Punitive damages are available under both federal (15 U.S.C. Section 1681n(a)(2)) and Arizona law (A.R.S. Section 44-1695) for willful violations.
E. Attorney's Fees and Costs
As the prevailing party, our Client is entitled to recover reasonable attorney's fees under both federal and Arizona law.
VII. PRESERVATION OF EVIDENCE
You are hereby placed on notice to preserve all documents and electronically stored information relating to our Client, including but not limited to:
- Complete credit file and all versions thereof
- All dispute records, investigation notes, and correspondence
- All communications with furnishers regarding our Client
- All ACDV/AUD forms and e-OSCAR records
- Policies and procedures for investigating disputes
- Training materials for dispute investigation personnel
VIII. DEMAND FOR SETTLEMENT
To resolve this matter without litigation, we demand:
Immediate Corrective Action:
- Deletion/Correction: Immediate permanent deletion or correction of all inaccurate information
- Written Confirmation: Written confirmation within fourteen (14) days
- Suppression Code: Application of codes to prevent reinsertion
Monetary Compensation:
Payment of $[SETTLEMENT DEMAND] within thirty (30) days, representing:
| Category | Amount |
|---|---|
| Statutory Damages (Federal) | $[AMOUNT] |
| Actual Damages | $[AMOUNT] |
| Arizona State Law Damages | $[AMOUNT] |
| Attorney's Fees to Date | $[AMOUNT] |
| TOTAL DEMAND | $[TOTAL] |
IX. RESPONSE REQUIRED
Please respond to this demand in writing within thirty (30) days. If we do not receive a satisfactory response, we will file suit in the United States District Court for the District of Arizona or appropriate Arizona state court.
X. CONCLUSION
The FCRA, Arizona Credit Reporting Agencies Act, and Arizona Consumer Fraud Act exist to ensure accuracy in consumer credit reporting. Your violations have caused our Client significant harm. We prefer to resolve this matter amicably but are fully prepared to litigate if necessary.
All rights reserved.
Respectfully submitted,
[LAW FIRM NAME]
By: _________________________________
[ATTORNEY NAME]
State Bar of Arizona No. [NUMBER]
[ADDRESS]
[CITY, ARIZONA ZIP]
[TELEPHONE]
[EMAIL]
Attorneys for [CONSUMER FULL NAME]
ENCLOSURES:
[ ] Consumer credit reports showing inaccurate information
[ ] Dispute letters and correspondence
[ ] CRA responses to disputes
[ ] Documentation proving inaccuracy
[ ] Evidence of damages
[ ] Authorization to represent
cc: [CONSUMER NAME] (via email)
[CLIENT FILE]
ARIZONA-SPECIFIC PRACTICE NOTES
[ ] Federal Venue: District of Arizona (Phoenix or Tucson divisions)
[ ] Ninth Circuit Precedent: Arizona is in the Ninth Circuit with favorable FCRA case law including Gorman and Guimond
[ ] Arizona Credit Reporting Act: Provides independent state cause of action with attorney's fees - A.R.S. Section 44-1691 et seq.
[ ] Arizona CFA Limitations: 1-year statute of limitations; ensure timely filing
[ ] AG Complaints: File with Arizona Attorney General, Consumer Protection and Advocacy Section, 2005 N. Central Ave., Phoenix, AZ 85004
[ ] Security Freeze: Free security freezes available under A.R.S. Section 44-1693.01
[ ] Identity Theft Passport: Available through Arizona DPS for identity theft victims
[ ] Punitive Damages: No cap on punitive damages under Arizona law
This template is for informational purposes only and does not constitute legal advice. Consult with a licensed attorney in Arizona before use.