FAIR CREDIT REPORTING ACT VIOLATION DEMAND LETTER
STATE OF ARKANSAS
SENT VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
AND FIRST-CLASS MAIL
[DATE]
[RECIPIENT NAME - CRA OR FURNISHER]
[RECIPIENT ADDRESS]
[CITY, STATE ZIP]
Re: FCRA Violation Demand - Willful and/or Negligent Noncompliance
Consumer: [CONSUMER FULL NAME]
SSN (Last 4): XXX-XX-[LAST 4 DIGITS]
Date of Birth: [DOB]
Current Address: [CONSUMER ADDRESS]
File/Reference Number: [IF APPLICABLE]
Dear Sir or Madam:
This law firm represents [CONSUMER FULL NAME] ("Consumer" or "Client") regarding your violations of the Fair Credit Reporting Act ("FCRA"), 15 U.S.C. Section 1681 et seq., and applicable Arkansas state law. Please direct all future communications regarding this matter to our office.
I. INTRODUCTION AND NATURE OF CLAIM
This letter constitutes formal notice that your conduct has violated the Fair Credit Reporting Act and potentially Arkansas state consumer protection laws. Our Client has suffered concrete harm as a direct result of your failure to comply with applicable law, and we are prepared to pursue all available legal remedies unless this matter is resolved promptly.
TYPE OF DEFENDANT:
[ ] Consumer Reporting Agency ("CRA") - Equifax, Experian, TransUnion, or other CRA
[ ] Furnisher of Information - Creditor, debt collector, or other entity that furnished information
[ ] User of Consumer Reports - Entity that obtained and used our Client's consumer report
II. ARKANSAS-SPECIFIC LEGAL FRAMEWORK
A. Federal FCRA Application in Arkansas
The Fair Credit Reporting Act applies with full force in Arkansas. Arkansas is within the Eighth Circuit, which has developed FCRA jurisprudence addressing both CRA and furnisher liability.
B. Arkansas Deceptive Trade Practices Act
The Arkansas Deceptive Trade Practices Act ("ADTPA"), Ark. Code Ann. Section 4-88-101 et seq., provides broad consumer protections that may supplement federal FCRA claims.
Prohibited Practices (Ark. Code Ann. Section 4-88-107):
- Knowingly making false representations as to characteristics of goods or services
- Engaging in unconscionable, false, or deceptive acts or practices in business
- Causing likelihood of confusion or misunderstanding
ADTPA Remedies (Ark. Code Ann. Section 4-88-113):
- Actual damages
- Reasonable attorney's fees
- Injunctive relief
- Note: Arkansas ADTPA applies to "consumer transactions" - credit reporting services may qualify
C. Arkansas Personal Information Protection Act
Arkansas has data breach notification requirements under Ark. Code Ann. Section 4-110-101 et seq. (Personal Information Protection Act). This may be relevant in identity theft cases.
D. Security Freeze Rights
Under Ark. Code Ann. Section 4-112-101 et seq., Arkansas consumers have the right to place a security freeze on their credit files:
- Free security freezes for all consumers
- CRAs must place freeze within 5 business days
- Temporary lifts must be processed within 3 business days
E. Arkansas Identity Theft
Arkansas addresses identity theft under Ark. Code Ann. Section 5-37-227. Victims have specific rights to:
- File police reports
- Place fraud alerts
- Obtain free credit reports
- Block fraudulent information
F. Statute of Limitations
| Claim Type | Limitations Period | Citation |
|---|---|---|
| Federal FCRA | 2 years from discovery, max 5 years from violation | 15 U.S.C. Section 1681p |
| Arkansas DTPA | 5 years | Ark. Code Ann. Section 4-88-115 |
| Negligence | 3 years | Ark. Code Ann. Section 16-56-105 |
| Defamation | 3 years | Ark. Code Ann. Section 16-56-104 |
G. Arkansas Attorney General Enforcement
The Arkansas Attorney General has authority to enforce consumer protection laws under Ark. Code Ann. Section 4-88-104. Consumers may file complaints with the Arkansas Attorney General's Consumer Protection Division.
III. SUMMARY OF VIOLATIONS
Based on our investigation, we have identified the following FCRA violations:
Consumer Reporting Agency Violations:
[ ] Failure to follow reasonable procedures to assure maximum possible accuracy (15 U.S.C. Section 1681e(b))
[ ] Failure to conduct reasonable reinvestigation upon dispute (15 U.S.C. Section 1681i(a))
[ ] Failure to provide results of reinvestigation within 30 days (15 U.S.C. Section 1681i(a)(1))
[ ] Failure to delete inaccurate or unverifiable information (15 U.S.C. Section 1681i(a)(5))
[ ] Failure to provide free annual disclosure (15 U.S.C. Section 1681j)
[ ] Failure to provide file disclosure upon request (15 U.S.C. Section 1681g)
[ ] Improper reinsertion of previously deleted information (15 U.S.C. Section 1681i(a)(5)(B))
Furnisher Violations:
[ ] Furnishing information known to be inaccurate (15 U.S.C. Section 1681s-2(a)(1)(A))
[ ] Failure to correct and update information (15 U.S.C. Section 1681s-2(a)(2))
[ ] Failure to provide notice of dispute (15 U.S.C. Section 1681s-2(a)(3))
[ ] Failure to conduct reasonable investigation upon notice of dispute (15 U.S.C. Section 1681s-2(b)(1))
[ ] Failure to review all relevant information provided by CRA (15 U.S.C. Section 1681s-2(b)(1)(A))
[ ] Failure to report results of investigation to CRA (15 U.S.C. Section 1681s-2(b)(1)(C))
[ ] Failure to modify, delete, or permanently block inaccurate information (15 U.S.C. Section 1681s-2(b)(1)(D))
User Violations:
[ ] Obtaining consumer report without permissible purpose (15 U.S.C. Section 1681b)
[ ] Failure to provide adverse action notice (15 U.S.C. Section 1681m(a))
[ ] Failure to provide risk-based pricing notice (15 U.S.C. Section 1681m(h))
IV. STATEMENT OF FACTS
A. Background
Our Client, [CONSUMER FULL NAME], is a resident of Arkansas and a consumer as defined by 15 U.S.C. Section 1681a(c). [DEFENDANT NAME] is a [consumer reporting agency/furnisher of information/user of consumer reports] as defined by the FCRA.
B. The Inaccurate Information
The following inaccurate information has been/is being reported on our Client's consumer credit report:
| Item | Account/Creditor | Reported Information | Accurate Information | CRA(s) Affected |
|---|---|---|---|---|
| 1 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 2 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
| 3 | [NAME] | [WHAT IS BEING REPORTED] | [WHAT SHOULD BE REPORTED] | [ ] Equifax [ ] Experian [ ] TransUnion |
C. Dispute History
Our Client has properly disputed this inaccurate information as follows:
Dispute #1:
- Date of Dispute: [DATE]
- Method: [ ] Online [ ] Mail [ ] Telephone [ ] Direct to Furnisher
- Dispute Description: [SUMMARY OF DISPUTE]
- Response Date: [DATE]
- Response: [SUMMARY - Verified as accurate/Modified/Deleted/No response]
- Confirmation Number: [IF APPLICABLE]
D. Evidence of Inaccuracy
Our Client possesses documentation proving the reported information is inaccurate, including:
[ ] Court records (bankruptcy discharge, judgment satisfaction, case dismissal)
[ ] Payment records and receipts
[ ] Account statements showing accurate information
[ ] Identity theft report (FTC Affidavit)
[ ] Police report filed with Arkansas law enforcement
[ ] Correspondence with creditor
[ ] Other: [SPECIFY]
V. LEGAL ANALYSIS
A. Federal FCRA Violations
1. Maximum Possible Accuracy - Section 1681e(b)
The FCRA requires CRAs to "follow reasonable procedures to assure maximum possible accuracy." 15 U.S.C. Section 1681e(b). The Eighth Circuit has addressed this requirement in cases such as Poehl v. Countrywide Home Loans, Inc., 528 F.3d 1093 (8th Cir. 2008).
You violated this requirement by: [SPECIFY HOW CRA FAILED TO MAINTAIN ACCURACY]
2. Reasonable Reinvestigation - Section 1681i(a)
A "reasonable" reinvestigation requires more than merely parroting information received from the furnisher. See Cushman v. Trans Union Corp., 115 F.3d 220, 225 (3d Cir. 1997).
You violated this requirement by: [SPECIFY HOW REINVESTIGATION WAS UNREASONABLE]
B. Arkansas State Law Violations
1. Arkansas Deceptive Trade Practices Act
Your conduct may constitute deceptive trade practices under Arkansas law:
- Misrepresenting the accuracy of credit information
- Engaging in unconscionable conduct by maintaining inaccurate information
- Failing to investigate despite clear evidence of inaccuracy
Under Baptist Health v. Murphy, 365 Ark. 115 (2006), the ADTPA is broadly construed to protect consumers.
C. Willfulness
Your violations were willful within the meaning of 15 U.S.C. Section 1681n. Under Safeco Insurance Co. of America v. Burr, 551 U.S. 47 (2007), a violation is willful if knowing or reckless. Your conduct was [knowing/reckless] because:
[EXPLAIN WHY CONDUCT WAS WILLFUL]
VI. DAMAGES
A. Actual Damages
Our Client has suffered the following actual damages:
Credit-Related Damages:
[ ] Denial of credit: [DESCRIBE]
[ ] Increased interest rates: [CALCULATE ADDITIONAL COST]
[ ] Denial of housing/apartment application
[ ] Employment denial or adverse action
Emotional Distress:
[ ] Anxiety and worry
[ ] Embarrassment and humiliation
[ ] Frustration from repeated disputes
Out-of-Pocket Expenses:
[ ] Credit monitoring services: $[AMOUNT]
[ ] Certified mail and postage: $[AMOUNT]
[ ] Time spent disputing: $[AMOUNT]
B. Statutory Damages - Federal FCRA
For willful violations, our Client is entitled to statutory damages of $100-$1,000 per violation under 15 U.S.C. Section 1681n(a)(1)(A).
C. Arkansas DTPA Damages
Under Ark. Code Ann. Section 4-88-113:
- Actual damages
- Reasonable attorney's fees
D. Punitive Damages
Punitive damages are available under 15 U.S.C. Section 1681n(a)(2) for willful FCRA violations.
E. Attorney's Fees and Costs
As the prevailing party, our Client is entitled to recover reasonable attorney's fees under both federal and Arkansas law.
VII. PRESERVATION OF EVIDENCE
You are hereby placed on notice to preserve all documents and electronically stored information relating to our Client, including but not limited to:
- Complete credit file and all versions thereof
- All dispute records, investigation notes, and correspondence
- All communications with furnishers regarding our Client
- All ACDV/AUD forms and e-OSCAR records
- Policies and procedures for investigating disputes
- Training materials for dispute investigation personnel
VIII. DEMAND FOR SETTLEMENT
To resolve this matter without litigation, we demand:
Immediate Corrective Action:
- Deletion/Correction: Immediate permanent deletion or correction of all inaccurate information
- Written Confirmation: Written confirmation within fourteen (14) days
- Suppression Code: Application of codes to prevent reinsertion
Monetary Compensation:
Payment of $[SETTLEMENT DEMAND] within thirty (30) days, representing:
| Category | Amount |
|---|---|
| Statutory Damages | $[AMOUNT] |
| Actual Damages | $[AMOUNT] |
| Arkansas DTPA Damages | $[AMOUNT] |
| Attorney's Fees to Date | $[AMOUNT] |
| TOTAL DEMAND | $[TOTAL] |
IX. RESPONSE REQUIRED
Please respond to this demand in writing within thirty (30) days. If we do not receive a satisfactory response, we will file suit in the United States District Court for the Eastern or Western District of Arkansas or appropriate Arkansas state court.
X. CONCLUSION
The FCRA and Arkansas consumer protection laws exist to ensure accuracy in consumer credit reporting. Your violations have caused our Client significant harm. We prefer to resolve this matter amicably but are fully prepared to litigate if necessary.
All rights reserved.
Respectfully submitted,
[LAW FIRM NAME]
By: _________________________________
[ATTORNEY NAME]
Arkansas Bar No. [NUMBER]
[ADDRESS]
[CITY, ARKANSAS ZIP]
[TELEPHONE]
[EMAIL]
Attorneys for [CONSUMER FULL NAME]
ENCLOSURES:
[ ] Consumer credit reports showing inaccurate information
[ ] Dispute letters and correspondence
[ ] CRA responses to disputes
[ ] Documentation proving inaccuracy
[ ] Evidence of damages
[ ] Authorization to represent
cc: [CONSUMER NAME] (via email)
[CLIENT FILE]
ARKANSAS-SPECIFIC PRACTICE NOTES
[ ] Federal Venue: Eastern District (Little Rock, Jonesboro, Helena) or Western District (Fort Smith, Fayetteville, El Dorado, Texarkana, Hot Springs)
[ ] Eighth Circuit Precedent: Arkansas is in the Eighth Circuit
[ ] Arkansas DTPA: 5-year statute of limitations provides extended window for state claims
[ ] AG Complaints: File with Arkansas Attorney General, Consumer Protection Division, 323 Center Street, Suite 200, Little Rock, AR 72201
[ ] Security Freeze: Free security freezes available under Ark. Code Ann. Section 4-112-101
[ ] Identity Theft: Victims should file reports under Ark. Code Ann. Section 5-37-227
[ ] No Punitive Damage Cap: Arkansas does not cap punitive damages for intentional torts
This template is for informational purposes only and does not constitute legal advice. Consult with a licensed attorney in Arkansas before use.