Construction Defect Demand Letter - Universal
CONSTRUCTION DEFECT CLAIM PREPARATION PACKET
Universal Counsel Intake and Drafting Record
Not a notice or demand. Completing this packet does not start, preserve,
extend, satisfy, or waive any notice, inspection, cure, warranty, limitations,
insurance, lien, arbitration, administrative, or court deadline. Do not send
this packet. Counsel must create and approve the operative document for the
selected jurisdiction and project.
1. USE GATE
1.1 Matter classification
| Control item | Entry |
|---|---|
| Property jurisdiction | [________________________________] |
| Property address | [________________________________] |
| Project type | ☐ New residential ☐ Existing-home work ☐ Condominium/common interest ☐ Commercial ☐ Public works ☐ Other: [________] |
| Claimant role | ☐ Owner ☐ Buyer ☐ Tenant ☐ Association ☐ Contractor ☐ Other: [________] |
| Opposing-party role | ☐ Developer ☐ Seller-builder ☐ General contractor ☐ Subcontractor ☐ Supplier ☐ Architect/engineer ☐ Inspector ☐ Other: [________] |
| Contracting chain | [________________________________] |
| Occupancy/use | [________________________________] |
| Public funding or public owner | ☐ Yes ☐ No ☐ Unresolved |
| Arbitration or dispute-review clause | ☐ Yes ☐ No ☐ Unresolved |
| Insurance claim opened | ☐ Yes ☐ No ☐ Unresolved |
| Emergency or unsafe condition | ☐ Yes ☐ No; details: [________] |
1.2 Counsel routing
Before any operative notice is drafted, counsel should identify:
- the law selected by the contract and the law that cannot be displaced;
-
whether a construction-defect, right-to-repair, home-warranty, condominium,
public-contract, licensing, consumer, or other special process applies; -
the correct claimant and every legally required recipient;
-
all pre-suit, contractual, warranty, insurance, administrative, lien,
arbitration, and limitations deadlines; -
the required notice contents, delivery method, proof, inspection access,
response period, repair process, and consequences of compliance or default; -
any restrictions on destructive testing, repairs, evidence preservation,
communications, settlement terms, or recoverable amounts; and -
whether an official form, contract form, policy form, or tribunal form controls.
2. DEADLINE CONTROL
Do not calculate deadlines from this packet. Record the source document and
counsel-approved calculation for each possible clock.
| Event or possible clock | Source date | Governing source | Calculated deadline | Verified by |
|---|---|---|---|---|
| Contract execution | [__/__/____] | [________] | [__/__/____] | [________] |
| Substantial completion | [__/__/____] | [________] | [__/__/____] | [________] |
| Final completion | [__/__/____] | [________] | [__/__/____] | [________] |
| Certificate of occupancy | [__/__/____] | [________] | [__/__/____] | [________] |
| Purchase/closing | [__/__/____] | [________] | [__/__/____] | [________] |
| Discovery of first symptom | [__/__/____] | [________] | [__/__/____] | [________] |
| Discovery of claimed cause | [__/__/____] | [________] | [__/__/____] | [________] |
| Warranty notice | [__/__/____] | [________] | [__/__/____] | [________] |
| Statutory/pre-suit notice | [__/__/____] | [________] | [__/__/____] | [________] |
| Insurance notice/proof | [__/__/____] | [________] | [__/__/____] | [________] |
| Arbitration/mediation demand | [__/__/____] | [________] | [__/__/____] | [________] |
| Claim or complaint filing | [__/__/____] | [________] | [__/__/____] | [________] |
| Other | [__/__/____] | [________] | [__/__/____] | [________] |
☐ Counsel confirmed whether any repose period differs from a limitations period.
☐ Counsel confirmed whether repair work, negotiations, concealment, warranty
service, association control, discovery, or another event affects any clock.
3. PARTY AND RECIPIENT MAP
| Party | Legal name | Role | Contract relationship | Address/contact | Counsel/insurer |
|---|---|---|---|---|---|
| Claimant | [________] | [________] | [________] | [________] | [________] |
| Owner at construction | [________] | [________] | [________] | [________] | [________] |
| Current owner | [________] | [________] | [________] | [________] | [________] |
| Developer/seller | [________] | [________] | [________] | [________] | [________] |
| General contractor | [________] | [________] | [________] | [________] | [________] |
| Subcontractor | [________] | [________] | [________] | [________] | [________] |
| Supplier/manufacturer | [________] | [________] | [________] | [________] | [________] |
| Architect/engineer | [________] | [________] | [________] | [________] | [________] |
| Association/manager | [________] | [________] | [________] | [________] | [________] |
| Lender/bond/surety | [________] | [________] | [________] | [________] | [________] |
| Other | [________] | [________] | [________] | [________] | [________] |
For the operative document, counsel must mark each party as:
☐ Required recipient
☐ Optional copy
☐ Represented party—communicate only through counsel
☐ Unknown or unresolved
4. PROJECT AND CONTRACT RECORD
| Item | Details | Exhibit |
|---|---|---|
| Contract date and parties | [________________________________] | [____] |
| Scope of work | [________________________________] | [____] |
| Plans/specifications | [________________________________] | [____] |
| Change orders | [________________________________] | [____] |
| Contract price/payment record | [________________________________] | [____] |
| Warranty documents | [________________________________] | [____] |
| Permits and inspections | [________________________________] | [____] |
| Completion/occupancy records | [________________________________] | [____] |
| Prior complaints and responses | [________________________________] | [____] |
| Repair attempts | [________________________________] | [____] |
| Insurance policies/claims | [________________________________] | [____] |
| Dispute clause and notice clause | [________________________________] | [____] |
5. DEFECT SCHEDULE
Complete one row per observed condition. Describe facts, not legal conclusions.
| ID | Component/location | First observed | Condition and progression | Suspected cause—unconfirmed | Safety/mitigation | Evidence |
|---|---|---|---|---|---|---|
| D-1 | [________] | [__/__/____] | [________] | [________] | [________] | [____] |
| D-2 | [________] | [__/__/____] | [________] | [________] | [________] | [____] |
| D-3 | [________] | [__/__/____] | [________] | [________] | [________] | [____] |
| D-4 | [________] | [__/__/____] | [________] | [________] | [________] | [____] |
For each defect, attach where available:
- ☐ dated photographs and video;
- ☐ measurements, moisture readings, samples, or monitoring records;
-
☐ plans, specifications, product instructions, and code references identified
by a qualified reviewer; -
☐ inspection or expert reports;
- ☐ repair proposals and estimates;
- ☐ invoices and proof of payment;
- ☐ communications and service records; and
- ☐ a chain-of-custody or preservation record for removed materials.
Do not perform destructive testing, discard components, or authorize permanent
repairs without addressing safety, mitigation, access, insurance, and evidence
preservation with qualified professionals and counsel.
6. LOSS AND MITIGATION SCHEDULE
Amounts below are documentation fields, not statements that an item is
recoverable.
| Item | Amount | Paid/estimated | Supporting record | Causation notes |
|---|---|---|---|---|
| Investigation/expert | $[____] | [____] | [____] | [____] |
| Temporary/emergency work | $[____] | [____] | [____] | [____] |
| Proposed permanent repair | $[____] | [____] | [____] | [____] |
| Alternative repair scope | $[____] | [____] | [____] | [____] |
| Temporary housing/loss of use | $[____] | [____] | [____] | [____] |
| Personal property/other damage | $[____] | [____] | [____] | [____] |
| Business interruption | $[____] | [____] | [____] | [____] |
| Other | $[____] | [____] | [____] | [____] |
Mitigation performed: [________________________________]
Mitigation recommended but not yet performed: [________________________________]
Reason for delay or scope choice: [________________________________]
7. COMMUNICATION AND ACCESS LOG
| Date | Sender/recipient | Method | Subject | Response/commitment | Exhibit |
|---|---|---|---|---|---|
| [__/__/____] | [____] | [____] | [____] | [____] | [____] |
| [__/__/____] | [____] | [____] | [____] | [____] | [____] |
| [__/__/____] | [____] | [____] | [____] | [____] | [____] |
Proposed access controls for counsel review
- available inspection dates: [________________________________];
- site-contact and access restrictions: [________________________________];
- persons permitted to attend: [________________________________];
- testing proposed: [________________________________];
- restoration responsibility: [________________________________];
- photography, sampling, and data-sharing terms: [________________________________]; and
- emergency conditions that cannot await ordinary scheduling: [________________________________].
8. POSSIBLE CLAIM AND DEFENSE ISSUES
Counsel should classify each item from the governing sources and the completed
record. Do not select a theory merely because it appears below.
| Issue | Potentially relevant | Factual support | Governing source | Counsel conclusion |
|---|---|---|---|---|
| Contract scope/performance | ☐ | [____] | [____] | [____] |
| Express warranty | ☐ | [____] | [____] | [____] |
| Implied obligation or warranty | ☐ | [____] | [____] | [____] |
| Professional standard of care | ☐ | [____] | [____] | [____] |
| Product/material issue | ☐ | [____] | [____] | [____] |
| Misrepresentation/concealment | ☐ | [____] | [____] | [____] |
| Licensing/permit/code issue | ☐ | [____] | [____] | [____] |
| Contractual limitation/waiver | ☐ | [____] | [____] | [____] |
| Notice/cure defense | ☐ | [____] | [____] | [____] |
| Limitations/repose defense | ☐ | [____] | [____] | [____] |
| Causation/betterment/maintenance | ☐ | [____] | [____] | [____] |
| Insurance/bond/indemnity | ☐ | [____] | [____] | [____] |
9. OPERATIVE DOCUMENT BUILD SHEET
Counsel must complete this sheet before converting the record into a notice or
demand.
| Required decision | Counsel-approved entry |
|---|---|
| Document type and legal function | [________________________________] |
| Governing authority/form | [________________________________] |
| Correct sender/claimant | [________________________________] |
| Required recipients | [________________________________] |
| Optional recipients | [________________________________] |
| Deadline and calculation | [________________________________] |
| Delivery method and proof | [________________________________] |
| Required factual contents | [________________________________] |
| Inspection/cure sequence | [________________________________] |
| Requested response date | [________________________________] |
| Requested relief | [________________________________] |
| Confidentiality/privilege treatment | [________________________________] |
| Preservation language | [________________________________] |
| Settlement/evidence rule review | [________________________________] |
| Signature/verification/notary | [________________________________] |
| Follow-up filing or action | [________________________________] |
10. COUNSEL-APPROVED DRAFTING NOTES
Short factual summary:
[____________________________________________________________]
Defects to include:
[____________________________________________________________]
Documents to attach or offer:
[____________________________________________________________]
Inspection or repair proposal:
[____________________________________________________________]
Payment or other resolution proposal:
[____________________________________________________________]
Rights expressly preserved:
[____________________________________________________________]
Statements or theories to omit:
[____________________________________________________________]
11. REVIEW AND RELEASE CONTROL
| Review | Name | Date | Status |
|---|---|---|---|
| Client factual review | [____] | [__/__/____] | ☐ Complete ☐ Open |
| Technical/expert review | [____] | [__/__/____] | ☐ Complete ☐ Open |
| Insurance review | [____] | [__/__/____] | ☐ Complete ☐ Open |
| Jurisdiction-specific legal review | [____] | [__/__/____] | ☐ Complete ☐ Open |
| Final recipient/deadline check | [____] | [__/__/____] | ☐ Complete ☐ Open |
| Counsel release of separate operative document | [____] | [__/__/____] | ☐ Approved ☐ Not approved |
Packet preparer: [________________________________]
Preparation date: [__/__/____]
Matter number: [________________________________]
This packet remains an internal preparation record. Only the separate,
jurisdiction-specific document identified and approved in the release control
may be sent or filed.
About This Template
A demand letter is a formal written request to fix a problem or pay what is owed, sent before anyone files a lawsuit. It gives the other side a real chance to settle, creates a record of your attempt to resolve things, and in many cases (unpaid debts, insurance claims, broken contracts) starts a legally required response window. A well-written demand letter lays out what happened, what you want, and a deadline to act, which is often enough to get results without ever going to court.
Important Notice
This template is provided for informational purposes. It is not legal advice. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Checked against the law it cites
A reviewer verified this template's legal citations against the official source on 2026-08-26.
Last updated: 2026-08-26
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