Compliance Program Charter - California
COMPLIANCE PROGRAM CHARTER — CALIFORNIA SUPPLEMENT
Company: [________________________________]
Effective Date: [__/__/____]
Approved by: [________________________________]
Version: [____]
TABLE OF CONTENTS
- Purpose and Authorization
- California Regulatory Landscape
- Scope — California-Specific Compliance Domains
- Governance Enhancements
- Core Program Elements — California Focus
- California Regulatory Change Management
- California-Specific Reporting and Metrics
- Resources
- Review and Approval
- Annexes
1. PURPOSE AND AUTHORIZATION
This supplement to the Universal Compliance Program Charter addresses California-specific regulatory requirements. California maintains one of the most comprehensive and actively enforced regulatory regimes in the United States, including the CCPA/CPRA (nation's strongest comprehensive privacy law), FEHA (broader employment protections than federal law), the Unfair Competition Law (UCL), and the Consumer Legal Remedies Act (CLRA). The California Privacy Protection Agency (CPPA) has rulemaking authority and enforcement powers under the CPRA.
2. CALIFORNIA REGULATORY LANDSCAPE
| Domain | Key California Statutes/Regulations | Regulator |
|---|---|---|
| Privacy & Data Security | CCPA/CPRA (Cal. Civ. Code § 1798.100 et seq.); CPPA Regulations (11 CCR § 7050 et seq.); ADMT regulations (11 CCR § 7030 et seq.; compliance begins January 1, 2027); Breach notification (§ 1798.82); CalOPPA (Bus. & Prof. Code § 22575) | CPPA; CA AG |
| Consumer Protection | UCL (Bus. & Prof. Code § 17200); CLRA (Civ. Code § 1750 et seq.); False Advertising Law (Bus. & Prof. Code § 17500) | CA AG; private plaintiffs |
| Employment | FEHA (Gov. Code § 12940 et seq.); Cal. Lab. Code (wage/hour, meal/rest, paid leave); SB 1162 (pay transparency); Whistleblower (Lab. Code § 1102.5) | DFEH/CRD; Labor Commissioner |
| Environmental | CEQA; Proposition 65 (Safe Drinking Water and Toxic Enforcement) | DTSC; OEHHA |
| Corporate Governance | Cal. Corp. Code; SB 826/AB 979 (board diversity, if applicable) | CA SOS |
| AI/Technology | ADMT regulations (CPPA); applicable enacted California AI statutes; automated employment decision tools | CPPA; CA AG |
3. SCOPE — CALIFORNIA-SPECIFIC COMPLIANCE DOMAINS
In addition to the universal compliance domains, the following California-specific areas require dedicated program attention:
3.1 Privacy and Data Security
☐ CCPA/CPRA compliance: privacy notices, consumer rights (Know, Delete, Correct, Portability, Opt-Out of Sale/Sharing, Limit Sensitive PI), service provider/contractor agreements, GPC recognition
☐ CPPA regulations implementation: current risk-assessment duties and cybersecurity-audit schedule; ADMT readiness for the January 1, 2027 compliance date
☐ California breach notification (Cal. Civ. Code § 1798.82): expedient notification; AG notice for >500 CA residents
3.2 Consumer Protection
☐ UCL (§ 17200): unfair, unlawful, or fraudulent business acts — review marketing, pricing, disclosures
☐ CLRA (Civ. Code § 1750): consumer goods/services representations — review advertising and sales practices
☐ False Advertising Law (§ 17500): truthfulness of advertising claims
3.3 Employment
☐ FEHA (Gov. Code § 12940): harassment, discrimination, retaliation protections broader than federal Title VII (includes all employers with 5+ employees)
☐ Wage/hour: California-specific meal/rest period requirements, overtime, paid sick leave, pay transparency (SB 1162)
☐ Whistleblower protections (Lab. Code § 1102.5): protections against retaliation for reporting violations of law
☐ Mandatory sexual harassment prevention training (Gov. Code § 12950.1)
3.4 AI and Technology
☐ ADMT regulations (11 CCR § 7030): prepare transparency, access, opt-out, and appeal procedures for covered uses by January 1, 2027
☐ Monitor evolving California AI legislation and CPPA rulemaking
4. GOVERNANCE ENHANCEMENTS
4.1 California Compliance Oversight
| Role | California Responsibilities |
|---|---|
| CCO | Oversee CA regulatory compliance across all domains; CPPA/AG relationship management |
| Chief Privacy Officer | CCPA/CPRA compliance; CPPA regulatory engagement; risk assessment program |
| Employment Counsel | FEHA compliance; wage/hour; harassment prevention; pay transparency |
| Consumer Protection Counsel | UCL/CLRA review of marketing, advertising, and sales practices |
| Board/Committee | Receive CA-specific compliance reports; approve CA privacy program resources |
4.2 CPPA Regulatory Engagement
☐ Designate point of contact for CPPA inquiries and investigations
☐ Monitor CPPA rulemaking proceedings and public comment periods
☐ Track CPPA enforcement actions and apply lessons learned
☐ Maintain records to support CPPA audit/investigation response
5. CORE PROGRAM ELEMENTS — CALIFORNIA FOCUS
5.1 Risk Assessment — CA Additions
| Risk Area | Assessment Focus | Frequency |
|---|---|---|
| CCPA/CPRA compliance | Privacy notices, rights handling, vendor agreements, sensitive PI, ADMT | Annual |
| UCL/CLRA exposure | Marketing claims, pricing practices, disclosure adequacy | Annual |
| FEHA/employment | Harassment prevention, discrimination, pay equity, wage/hour | Annual |
| Breach readiness | CA breach notification procedures and AG notification | Annual |
| AI/ADMT | Automated decision-making systems, bias, transparency | Annual |
5.2 Policies — CA-Specific
☐ California Privacy Notice (CPRA-compliant)
☐ Service Provider/Contractor Agreement template (CPRA-compliant)
☐ Consumer Rights Request procedures
☐ California breach notification procedures
☐ FEHA anti-harassment/anti-discrimination policy (CA-specific provisions)
☐ California wage/hour compliance guide
☐ Whistleblower protection policy (Lab. Code § 1102.5)
☐ ADMT transparency policy (when applicable)
5.3 Training — CA-Specific
| Training | Audience | Frequency | Requirement |
|---|---|---|---|
| CCPA/CPRA awareness | All CA employees, privacy team | Annual | Best practice |
| Sexual harassment prevention | Supervisors (2 hrs); non-supervisors (1 hr) | Biennial | Gov. Code § 12950.1 |
| FEHA discrimination/retaliation | All CA employees | Annual | Best practice |
| Consumer protection (UCL/CLRA) | Marketing, sales, product | Annual | Best practice |
| Whistleblower protections | All employees | Annual | Lab. Code § 1102.5 |
5.4 Monitoring and Testing — CA Additions
☐ CCPA/CPRA consumer rights request handling — sample testing of response times and accuracy
☐ GPC signal recognition verification
☐ Service provider/contractor agreement audit for CPRA compliance
☐ Marketing review for UCL/CLRA compliance
☐ FEHA training completion tracking
☐ Pay equity analysis (SB 1162)
☐ Breach notification tabletop exercise
5.5 Third-Party Risk — CA Additions
☐ CPRA service provider/contractor classification for all CA-data vendors
☐ GPC/opt-out signal compliance verification
☐ Subcontractor flow-down verification
☐ Exercise reasonable and appropriate step rights under § 1798.100(d)(3); document separate authority and contract terms for any audit mechanism
6. CALIFORNIA REGULATORY CHANGE MANAGEMENT
| Source | Monitoring Approach |
|---|---|
| CPPA rulemaking | Track CPPA website, register for notices, monitor public comment periods |
| California Legislature | Monitor proposed legislation through bill tracking service |
| CA AG enforcement | Review AG enforcement announcements and settlements |
| DFEH/CRD guidance | Monitor guidance documents and FAQs |
| Court decisions | Track significant CA privacy, consumer protection, and employment decisions |
7. CALIFORNIA-SPECIFIC REPORTING AND METRICS
| Metric | Target | Frequency |
|---|---|---|
| CCPA consumer rights requests: response within 45 days | 100% | Quarterly |
| GPC signal compliance | Verified | Annual |
| CPRA SP/contractor agreements current | 100% | Quarterly |
| FEHA harassment training completion | 100% of required | Biennial |
| Pay transparency compliance | 100% | Annual |
| CA breach notification tabletop | Completed | Annual |
| UCL/CLRA marketing review | All material campaigns reviewed | Ongoing |
Report California-specific metrics to [Board/Committee] quarterly.
8. RESOURCES
Ensure adequate resources for California-specific compliance, including:
☐ Privacy team staffing for CCPA/CPRA program
☐ Employment counsel for FEHA/wage-hour
☐ Consumer protection review resources
☐ External CA regulatory counsel
☐ Training platform supporting CA-specific content
9. REVIEW AND APPROVAL
Review this supplement annually or upon material California regulatory change. Approval recorded in Board/Committee minutes.
10. ANNEXES
Annex A: California Regulatory Calendar
| Date/Period | Event/Deadline | Responsible |
|---|---|---|
| Ongoing | CCPA/CPRA consumer rights request response (45 days) | Privacy |
| Ongoing | GPC signal compliance verification | Privacy / Engineering |
| Biennial | FEHA harassment training completion (Gov. Code § 12950.1) | HR |
| Annual | CCPA/CPRA privacy notice review and update | Privacy |
| Annual | Pay data reporting to CRD (SB 1162) | HR |
| Annual | Service provider/contractor agreement audit | Privacy / Legal |
| Annual | ADMT compliance review (if applicable) | Privacy |
| Annual | Breach notification tabletop exercise | Security |
| Ongoing | CPPA rulemaking monitoring | Compliance / Legal |
| Ongoing | CA AG enforcement action monitoring | Compliance |
Annex B: CCPA/CPRA Compliance Program Checklist
☐ Privacy notice published and current (Cal. Civ. Code § 1798.100(a))
☐ Consumer rights request intake mechanisms operational (online, toll-free, email)
☐ Processes verified for all CPRA consumer rights:
- Right to Know / Access (§ 1798.100)
- Right to Delete (§ 1798.105)
- Right to Correct (§ 1798.106)
- Data-portability support (current authority/procedure: [________________________________])
- Right to Opt-Out of Sale/Sharing (§ 1798.120)
- Right to Limit Use of Sensitive PI (§ 1798.121)
- Right to Non-Discrimination (§ 1798.125)
☐ Response timeline: 45 days (extendable by 45 days per 11 CCR § 7024)
☐ GPC / universal opt-out signal recognized (§ 1798.135; 11 CCR § 7025)
☐ "Do Not Sell or Share" link in website footer (§ 1798.135(a))
☐ "Limit the Use of My Sensitive PI" link (if sensitive PI processed) (§ 1798.135(a))
☐ Service provider agreements with CPRA-compliant terms (§ 1798.100(d))
☐ Contractor agreements with certification and audit terms (§ 1798.140(j))
☐ Subcontractor flow-down verified under the identified contract, definition, or regulation: [________________________________] (§ 1798.100(d)(5) concerns stop-and-remediate rights, not flow-down)
☐ Data inventory/mapping current
☐ Retention schedules limited to what is reasonably necessary (§ 1798.100(a)(3))
☐ Risk assessments for significant processing (§ 1798.185(a)(15))
☐ ADMT transparency and opt-out readiness for January 1, 2027 (11 CCR § 7030, if applicable)
Annex C: FEHA Employment Compliance Checklist
☐ Anti-harassment policy adopted (compliant with Gov. Code § 12950)
☐ Complaint procedures clearly communicated to all employees
☐ Sexual harassment prevention training completed:
- Supervisors: 2 hours (Gov. Code § 12950.1(a))
- Non-supervisory employees: 1 hour (Gov. Code § 12950.1(b))
☐ Training records maintained
☐ Accommodation interactive process documented
☐ Pay equity analysis conducted (Lab. Code § 1197.5; SB 1162)
☐ Pay ranges disclosed in job postings (Lab. Code § 432.3)
☐ Pregnancy/lactation accommodations policy in place
☐ Leave policies comply with CFRA, PDL, and other CA leave laws
SOURCES AND REFERENCES
- CCPA/CPRA, Cal. Civ. Code § 1798.100 et seq.
- CPPA Regulations, 11 CCR § 7050 et seq.
- Cal. Civ. Code § 1798.82 (Breach Notification)
- Cal. Bus. & Prof. Code § 17200 (Unfair Competition Law)
- Cal. Civ. Code § 1750 (Consumer Legal Remedies Act)
- Cal. Gov. Code § 12940 (FEHA)
- Cal. Gov. Code § 12950.1 (Harassment Training)
- Cal. Lab. Code § 1102.5 (Whistleblower Protections)
- DOJ Evaluation of Corporate Compliance Programs (Updated September 2024)
- U.S. Sentencing Guidelines § 8B2.1
This template is provided for informational purposes only and does not constitute legal advice. Consult qualified legal counsel before use.
About this template
- Last updated
- September 12, 2026
- Jurisdiction
- California
- Category
- Compliance & Regulatory
Legal authority
- U.S. Sentencing Guidelines § 8B2.1
- DOJ Evaluation of Corporate Compliance Programs (Updated September 2024)
- CCPA/CPRA, Cal. Civ. Code § 1798.100 et seq.
- Cal. Civ. Code § 1798.82 (Breach Notification)
- Cal. Bus. & Prof. Code § 17200 (Unfair Competition Law)
- Cal. Civ. Code § 1750 et seq. (Consumer Legal Remedies Act)
- Cal. Gov. Code § 12940 et seq. (FEHA)
- Cal. Lab. Code § 1102.5 (Whistleblower Protections)
- SOX § 301, § 806
Compliance documents are what regulated businesses use to prove they follow the rules that apply to their industry, whether that is privacy, anti-money-laundering, consumer protection, or sector-specific requirements. Regulators look for consistent policies, up-to-date records, and clear evidence of employee training. The cost of getting compliance paperwork right is almost always smaller than the cost of an enforcement action, fine, or public disclosure.
Not legal advice
This template is provided for informational purposes. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Checked against the law it cites
The statutes this template relies on are listed under Legal authority.
Cal. Civ. Code § 1798.100(d)(1)-(5) (checked September 12, 2026): "Specifies that the personal information is sold or disclosed by the business only for limited and specified purposes. Obligates the third party, service provider, or contractor to comply with applicable obligations under this title and obligate those persons to provide the same level of privacy protection as is required by this title. Grants the business rights to take reasonable and appropriate steps to help ensure that the third party, service provider, or contractor uses the personal information transferred in a manner consistent with the business’ obligations under this title. Requires the third party, service provider, or contractor to notify the business if it makes a determination that it can no longer meet its obligations under this title. Grants the business the right, upon notice, including under paragraph (4), to take reasonable and appropriate steps to stop and remediate unauthorized use of personal information."
DOJ Evaluation of Corporate Compliance Programs (Updated September 2024) (checked September 5, 2026): "This document is meant to assist prosecutors in making informed decisions as to whether, and to what extent, the corporation’s compliance program was effective at the time of the offense, and is effective at the time of a charging decision or resolution, for purposes of determining the appropriate (1) form of any resolution or prosecution; (2) monetary penalty, if any; and (3) compliance obligations contained in any corporate criminal resolution (e.g., monitorship or reporting obligations)."
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