BROKER-DEALER COMPLIANCE MANUAL OUTLINE
Small Broker-Dealer Written Supervisory Procedures (WSP)
DOCUMENT INFORMATION
| Field | Information |
|---|---|
| Firm Name | [________________________________] |
| CRD Number | [________________________________] |
| SEC Registration Number | [________________________________] |
| FINRA Member Since | [__/__/____] |
| Manual Version | [____] |
| Effective Date | [__/__/____] |
| Last Updated | [__/__/____] |
| Approved By | [________________________________] |
TABLE OF CONTENTS
- Introduction and Firm Overview
- Organizational Structure and Supervision
- Registration and Licensing
- Anti-Money Laundering (AML) Program
- Customer Account Documentation
- Suitability and Know Your Customer
- Order Handling and Best Execution
- Private Securities Transactions
- Outside Business Activities
- Communications with the Public
- Books and Records
- Net Capital Compliance
- Customer Protection (Rule 15c3-3)
- Regulatory Reporting
- Cybersecurity and Business Continuity
- Annual Compliance Review
SECTION 1: INTRODUCTION AND FIRM OVERVIEW
1.1 Purpose of This Manual
This Written Supervisory Procedures Manual establishes the policies, procedures, and supervisory controls designed to ensure compliance with:
☐ Securities Exchange Act of 1934 and rules thereunder
☐ FINRA Rules and Regulations
☐ SEC Rules and Regulations
☐ State securities laws
☐ Municipal Securities Rulemaking Board (MSRB) rules (if applicable)
1.2 Firm Description
| Field | Information |
|---|---|
| Legal Name | [________________________________] |
| DBA Name(s) | [________________________________] |
| Principal Business Address | [________________________________] |
| Mailing Address | [________________________________] |
| Main Telephone | [________________________________] |
| Website | [________________________________] |
1.3 Lines of Business
☐ Retail brokerage
☐ Institutional brokerage
☐ Private placements (Reg D)
☐ Municipal securities
☐ Investment banking
☐ Proprietary trading
☐ Market making
☐ Other: [________________________________]
1.4 Regulatory Memberships
☐ FINRA Member
☐ SIPC Member
☐ MSRB Registered (if municipal securities)
☐ Options Clearing Corporation (if options)
☐ Other: [________________________________]
SECTION 2: ORGANIZATIONAL STRUCTURE AND SUPERVISION
2.1 Supervisory Hierarchy
Principal Supervisory Structure:
| Position | Name | Registration | Responsibilities |
|---|---|---|---|
| Chief Executive Officer | [________________________________] | [____] | Overall firm management |
| Chief Compliance Officer | [________________________________] | [____] | Compliance oversight |
| Chief Financial Officer | [________________________________] | [____] | Financial/FOCUS reporting |
| FINOP | [________________________________] | Series 27 | Financial and operations |
| Operations Principal | [________________________________] | Series 99 | Operations supervision |
| Supervisory Principal | [________________________________] | Series 24 | Registered rep supervision |
| AML Compliance Officer | [________________________________] | [____] | AML program oversight |
2.2 Supervision Requirements (FINRA Rule 3110)
General Supervision:
☐ Each registered representative assigned to a supervisor
☐ Supervisors review and approve customer account activity
☐ Written approval required for all new accounts
☐ Trade review procedures established
☐ Correspondence review procedures established
☐ Branch office inspection schedule established
2.3 Supervisory Control Procedures (FINRA Rule 3120)
☐ Annual testing of supervisory procedures
☐ Risk-based sampling methodology documented
☐ Testing results documented and reviewed
☐ Deficiencies identified and remediated
☐ Annual report prepared for senior management
2.4 Designation of Chief Compliance Officer
| Field | Information |
|---|---|
| CCO Name | [________________________________] |
| Appointment Date | [__/__/____] |
| Qualifications | [________________________________] |
| Direct Report To | [________________________________] |
| Authority | Full authority to enforce compliance policies |
SECTION 3: REGISTRATION AND LICENSING
3.1 Firm Registration Requirements
| Registration | Status | Renewal Date |
|---|---|---|
| ☐ SEC Form BD | ☐ Current | [__/__/____] |
| ☐ FINRA Membership | ☐ Current | [__/__/____] |
| ☐ State Registrations | ☐ Current | [__/__/____] |
| ☐ SIPC Membership | ☐ Current | [__/__/____] |
3.2 Associated Person Registration
Required Examinations:
| Activity | Required Exam(s) |
|---|---|
| General Securities Representative | Series 7 |
| General Securities Principal | Series 24 |
| Financial and Operations Principal | Series 27 |
| Investment Banking Representative | Series 79 |
| Private Securities Offerings Representative | Series 82 |
| Supervisory Analyst | Series 16 |
| Securities Industry Essentials | SIE |
3.3 Registration Procedures
☐ Form U4 filed for all associated persons
☐ Fingerprint cards submitted
☐ Background investigations completed
☐ Disclosure review completed
☐ State registrations maintained
☐ Continuing education requirements tracked
3.4 Termination Procedures
☐ Form U5 filed within 30 days of termination
☐ Termination reason documented
☐ Exit interview conducted
☐ Access credentials revoked
☐ Property returned and documented
SECTION 4: ANTI-MONEY LAUNDERING (AML) PROGRAM
4.1 AML Program Requirements (FINRA Rule 3310)
Program Components:
☐ Written AML compliance program
☐ Policies and procedures reasonably designed to detect suspicious activity
☐ Risk-based Customer Identification Program (CIP)
☐ Designated AML Compliance Officer
☐ Ongoing AML training
☐ Independent testing (audit)
4.2 AML Compliance Officer
| Field | Information |
|---|---|
| Name | [________________________________] |
| Title | [________________________________] |
| Appointment Date | [__/__/____] |
| FINRA Registration | [________________________________] |
| Contact Information | [________________________________] |
4.3 Customer Identification Program (CIP)
Required Information for Individuals:
☐ Full legal name
☐ Date of birth
☐ Residential address (not P.O. Box)
☐ Identification number (SSN or government ID)
Required Information for Entities:
☐ Legal name
☐ Principal place of business address
☐ Taxpayer identification number (EIN)
☐ Identification of beneficial owners (25%+)
☐ Identification of control persons
4.4 Suspicious Activity Monitoring
☐ Transaction monitoring procedures established
☐ Red flag indicators documented
☐ Investigation procedures documented
☐ SAR filing procedures established
☐ Escalation procedures documented
4.5 Recordkeeping
☐ CIP records maintained for 5 years after account closed
☐ SAR records maintained for 5 years
☐ CTR records maintained for 5 years
☐ AML training records maintained
4.6 Independent Testing
| Field | Information |
|---|---|
| Last AML Audit Date | [__/__/____] |
| Auditor Name | [________________________________] |
| Next Audit Due | [__/__/____] |
SECTION 5: CUSTOMER ACCOUNT DOCUMENTATION
5.1 New Account Approval
☐ New Account Form completed
☐ Customer Agreement signed
☐ Risk disclosures provided
☐ Privacy notice provided
☐ CIP verification completed
☐ Supervisory principal approval obtained
5.2 Required Account Information
For Individual Accounts:
☐ Full legal name
☐ Date of birth
☐ Social Security Number
☐ Residential address
☐ Employment information
☐ Investment objectives
☐ Risk tolerance
☐ Time horizon
☐ Annual income
☐ Net worth (liquid and total)
☐ Tax status
For Entity Accounts:
☐ Legal entity name and type
☐ Formation documents
☐ EIN
☐ Beneficial ownership certification
☐ Authorized signatories
☐ Corporate resolution
5.3 Account Maintenance
☐ Customer information updated periodically
☐ Material changes documented
☐ Suitability re-evaluated upon changes
☐ Account reviews conducted per schedule
SECTION 6: SUITABILITY AND KNOW YOUR CUSTOMER
6.1 Suitability Requirements (FINRA Rule 2111)
Three Suitability Obligations:
☐ Reasonable-Basis Suitability - Reasonable diligence to understand product
☐ Customer-Specific Suitability - Suitable for particular customer
☐ Quantitative Suitability - Not excessive given customer profile
6.2 Suitability Determination Factors
☐ Customer's age
☐ Investment experience
☐ Time horizon
☐ Liquidity needs
☐ Risk tolerance
☐ Tax status
☐ Other investments
☐ Financial situation and needs
6.3 Product-Specific Suitability
| Product Type | Additional Considerations |
|---|---|
| Options | Options agreement, OCC disclosure |
| Margin | Margin agreement, margin disclosure |
| Penny Stocks | Penny stock risk disclosure |
| Private Placements | Accredited investor verification |
| Municipal Securities | Tax considerations |
| Complex Products | Enhanced suitability review |
6.4 Documentation Requirements
☐ Suitability determination documented
☐ Rationale for recommendation documented
☐ Customer acknowledgment obtained where required
☐ Supervisory review completed
SECTION 7: ORDER HANDLING AND BEST EXECUTION
7.1 Best Execution Obligation (FINRA Rule 5310)
☐ Regular and rigorous review of execution quality
☐ Comparison of execution quality across venues
☐ Order routing analysis
☐ Payment for order flow disclosure
7.2 Order Handling Procedures
☐ Orders timestamped upon receipt
☐ Orders executed promptly
☐ Customer instructions followed
☐ Limit orders handled appropriately
☐ Error procedures established
7.3 Trade Confirmation Requirements
☐ Confirmations sent by settlement date
☐ Required information included
☐ Capacity disclosed (principal/agent)
☐ Commission disclosed
☐ Mark-up/mark-down disclosed
7.4 SEC Rule 606 Disclosure
☐ Quarterly order routing report prepared
☐ Report made publicly available
☐ Payment for order flow disclosed
SECTION 8: PRIVATE SECURITIES TRANSACTIONS
8.1 Policy Statement
All associated persons must obtain prior written approval before participating in any private securities transaction (FINRA Rule 3280).
8.2 Approval Process
☐ Written notice submitted to supervisor
☐ Description of transaction provided
☐ Role of associated person described
☐ Compensation disclosed
☐ Supervisory determination made
☐ Approval/denial documented
8.3 Supervision of Approved Transactions
If compensation received:
☐ Transaction recorded on firm's books
☐ Supervisory procedures applied
☐ Customer suitability reviewed
☐ Disclosure to customer made
SECTION 9: OUTSIDE BUSINESS ACTIVITIES
9.1 Policy Statement
All associated persons must provide prior written notice of any outside business activity (FINRA Rule 3270).
9.2 Disclosure Requirements
☐ Written notice submitted
☐ Nature of activity described
☐ Time commitment disclosed
☐ Compensation disclosed
☐ Potential conflicts identified
9.3 Review and Approval
☐ Compliance review conducted
☐ Conflict of interest analysis
☐ Approval/denial/conditions documented
☐ Periodic review conducted
SECTION 10: COMMUNICATIONS WITH THE PUBLIC
10.1 Classification of Communications (FINRA Rule 2210)
| Type | Definition | Approval Required |
|---|---|---|
| Retail Communication | 25+ retail investors in 30 days | Principal pre-approval |
| Correspondence | 25 or fewer retail investors | Risk-based review |
| Institutional Communication | Exclusively to institutional investors | Risk-based review |
10.2 Content Standards
All communications must:
☐ Be fair and balanced
☐ Provide sound basis for evaluating facts
☐ Not omit material information
☐ Not make exaggerated claims
☐ Not predict or project performance
☐ Include required disclosures
10.3 Social Media Policy
☐ Social media policy established
☐ Approved platforms identified
☐ Monitoring procedures established
☐ Recordkeeping procedures established
☐ Training provided
10.4 Recordkeeping
☐ Retail communications retained 3 years
☐ Correspondence retained 3 years
☐ Approval records maintained
☐ Social media records archived
SECTION 11: BOOKS AND RECORDS
11.1 Required Records (SEC Rule 17a-3)
☐ Blotters (purchase/sale, receipts, disbursements)
☐ Ledgers (assets, liabilities, income, expense, capital)
☐ Customer account records
☐ Order tickets/memoranda
☐ Confirmations
☐ Trial balances
☐ Communications
☐ Employment applications
☐ Written agreements
☐ Complaint files
11.2 Record Retention (SEC Rule 17a-4)
| Record Type | Retention Period |
|---|---|
| Blotters | 6 years |
| Ledgers | 6 years |
| Customer Account Records | 6 years after account closed |
| Communications | 3 years |
| Order Tickets | 3 years |
| Advertising | 3 years |
| Complaint Files | 4 years |
11.3 Electronic Recordkeeping
☐ WORM storage compliance (if electronic)
☐ Third-party access arrangements
☐ Index and retrieval capability
☐ Backup procedures established
SECTION 12: NET CAPITAL COMPLIANCE
12.1 Net Capital Requirements (SEC Rule 15c3-1)
| Firm Type | Minimum Net Capital |
|---|---|
| Introducing Broker (fully disclosed) | $50,000 |
| Clearing Broker | $250,000 |
| Carrying Customer Accounts | Greater of $250,000 or formula |
Current Firm Requirement: $ [________________________________]
12.2 Net Capital Calculation
☐ Net capital calculated [daily/weekly/monthly]
☐ Haircuts properly calculated
☐ Deductions properly taken
☐ Warning levels established
12.3 Early Warning Notification
☐ Notification required if net capital falls below 120% of minimum
☐ FINRA notification procedures documented
☐ Contingency plans established
SECTION 13: CUSTOMER PROTECTION (RULE 15c3-3)
13.1 Customer Reserve Requirements
☐ Reserve computation prepared [weekly/daily per 2026 requirements]
☐ Special reserve bank account maintained
☐ Customer securities properly safeguarded
☐ Possession or control requirements satisfied
13.2 Segregation Requirements
☐ Fully paid securities segregated
☐ Excess margin securities segregated
☐ Physical location compliance
☐ Good control location identified
SECTION 14: REGULATORY REPORTING
14.1 FOCUS Reports
| Report | Frequency | Due Date |
|---|---|---|
| FOCUS Part II/IIA | Monthly/Quarterly | 17 business days after period end |
| FOCUS Part III | Semi-Annual | 17 business days after period end |
14.2 Other Required Filings
☐ Form BD amendments (within 30 days of changes)
☐ Form U4/U5 updates (within 30 days)
☐ Rule 17a-5 annual audit
☐ Rule 606 quarterly reports
☐ FINRA Annual Registration Renewal
SECTION 15: CYBERSECURITY AND BUSINESS CONTINUITY
15.1 Cybersecurity Program
☐ Written cybersecurity policy
☐ Risk assessment conducted
☐ Access controls implemented
☐ Encryption for sensitive data
☐ Incident response plan
☐ Employee training
☐ Vendor management procedures
15.2 Business Continuity Plan (FINRA Rule 4370)
☐ Written BCP adopted
☐ BCP summary disclosed to customers
☐ Mission critical systems identified
☐ Backup facilities identified
☐ Communication procedures established
☐ Annual review and testing
☐ Emergency contact person designated
SECTION 16: ANNUAL COMPLIANCE REVIEW
16.1 Annual Compliance Meeting
☐ Annual compliance meeting held
☐ Regulatory developments reviewed
☐ Compliance issues discussed
☐ Training needs identified
☐ Meeting documented
16.2 Annual Written Report (FINRA Rule 3120)
☐ Report on supervisory controls prepared
☐ Testing results summarized
☐ Deficiencies identified
☐ Remediation documented
☐ Report reviewed by senior management
☐ Report signed by CCO
16.3 Annual Certification
I certify that:
- This compliance manual has been reviewed and updated
- All supervisory procedures are reasonably designed to achieve compliance
- All required testing has been conducted
- All deficiencies have been identified and remediation is in progress or completed
______________________________________
Chief Compliance Officer Signature
[________________________________]
Name (Print)
Date: [__/__/____]
______________________________________
Chief Executive Officer Signature
[________________________________]
Name (Print)
Date: [__/__/____]
APPENDICES
Appendix A: Supervisory Organization Chart
Appendix B: Branch Office List
Appendix C: Approved Product List
Appendix D: Exception Reports and Review Schedule
Appendix E: Compliance Calendar
Appendix F: Forms and Disclosures
Appendix G: Training Schedule
Appendix H: Regulatory Contact Information
SOURCES AND REFERENCES
- FINRA Manual: https://www.finra.org/rules-guidance/rulebooks
- FINRA WSP Checklist: https://www.finra.org/registration-exams-ce/broker-dealers/new-member-application-guide/preparing-wsp
- SEC Broker-Dealer Rules: https://www.sec.gov/rules-regulations/staff-guidance/broker-dealer-rules
- FINRA 2026 Annual Regulatory Oversight Report: https://www.finra.org/rules-guidance/guidance/reports/2026-annual-regulatory-oversight-report
This template is provided for informational purposes only and does not constitute legal advice. Broker-dealer compliance requirements are complex and subject to frequent change. Consult with qualified securities counsel and compliance professionals.
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Last updated: February 2026