District of Columbia Insurance Bad Faith Demand Letter
DISTRICT OF COLUMBIA INSURANCE BAD FAITH DEMAND LETTER
FORMAL DEMAND FOR PAYMENT AND NOTICE OF BREACH OF GOOD FAITH
PRIVILEGED AND CONFIDENTIAL
SETTLEMENT COMMUNICATION
DOCUMENT INFORMATION
| Field | Information |
|---|---|
| Date of Letter | [__/__/____] |
| Delivery Method | ☐ Certified Mail ☐ FedEx/UPS ☐ Hand Delivery ☐ Email |
ADDRESSEE INFORMATION
| Field | Information |
|---|---|
| Insurance Company | [________________________________] |
| Claims Department Address | [________________________________] |
| City, State, ZIP | [________________________________] |
| Claims Handler | [________________________________] |
| Registered Agent in DC | [________________________________] |
SENDER/CLAIMANT INFORMATION
| Field | Information |
|---|---|
| Insured/Claimant Name | [________________________________] |
| Address | [________________________________] |
| Phone | [________________________________] |
| Attorney Name | [________________________________] |
| DC Bar Number | [________________________________] |
CLAIM IDENTIFICATION
| Field | Information |
|---|---|
| Claim Number | [________________________________] |
| Policy Number | [________________________________] |
| Date of Loss | [__/__/____] |
| Type of Loss | ☐ Property ☐ Auto ☐ UM/UIM ☐ Health ☐ Other |
| Policy Limits | $[________________________________] |
I. INTRODUCTION
This letter constitutes a formal demand to [INSURANCE COMPANY] ("Insurer") for immediate payment of all benefits owed under the above-referenced policy on behalf of [INSURED/CLAIMANT NAME] ("Insured").
Under District of Columbia law, every insurance contract contains an implied covenant of good faith and fair dealing. Choharis v. State Farm Fire & Cas. Co., 961 A.2d 1080, 1087 (D.C. 2008). An insurer breaches this covenant when it "evades the spirit of the contract, willfully renders imperfect performance, or interferes with performance."
IMPORTANT NOTE: While D.C. does not recognize an independent tort action for bad faith (Fireman's Fund Ins. Co. v. CTIA, 480 F. Supp. 2d 7 (D.D.C. 2007)), policyholders may sue for breach of the implied contractual covenant of good faith and fair dealing, and may recover attorney's fees where insurer's conduct is vexatious.
II. SUMMARY OF DEMAND
TOTAL AMOUNT DEMANDED: $[________________________________]
| Component | Amount |
|---|---|
| Unpaid/Underpaid Policy Benefits | $[________________________________] |
| Consequential Damages | $[________________________________] |
| TOTAL | $[________________________________] |
RESPONSE DEADLINE: [__/__/____] (30 days from receipt)
III. FACTUAL BACKGROUND
A. The Insurance Policy
Policy No. [________________________________] was issued [__/__/____], providing [________________________________] coverage with limits of $[________________________________].
B. The Loss Event
On [__/__/____], Insured suffered a covered loss:
[________________________________]
[________________________________]
[________________________________]
C. Notice and Cooperation
☐ Notice provided on [__/__/____]
☐ Proof of Loss on [__/__/____]
☐ Full cooperation provided
☐ Documentation submitted
☐ Inspection on [__/__/____]
IV. CLAIM HISTORY
| Date | Event | Days |
|---|---|---|
| [__/__/____] | Loss occurred | 0 |
| [__/__/____] | Notice provided | [____] |
| [__/__/____] | [________________________________] | [____] |
| [__/__/____] | Current status: ☐ Denied ☐ Underpaid ☐ Delayed | [____] |
V. COVERAGE ANALYSIS
Insuring Agreement: [________________________________]
Conditions Satisfied: ☐ Notice ☐ Proof of loss ☐ Cooperation
Exclusion Cited: [________________________________]
Not Applicable Because: [________________________________]
Conclusion: The loss is covered. Payment is owed.
VI. IDENTIFICATION OF BAD FAITH CONDUCT
A. Breach of Implied Covenant of Good Faith
Under Choharis v. State Farm Fire & Cas. Co., 961 A.2d 1080 (D.C. 2008):
"Under District of Columbia law, every contract contains within it an implied covenant of both parties to act in good faith and damages may be recovered for its breach as part of a contract action."
A party breaches when it "evades the spirit of the contract, willfully renders imperfect performance, or interferes with performance by the other party." Allworth v. Howard Univ., 890 A.2d 194, 201 (D.C. 2006).
Insurer's conduct demonstrates:
☐ Evasion of the spirit of the contract
- Conduct: [________________________________]
☐ Willful imperfect performance
- Conduct: [________________________________]
☐ Interference with Insured's ability to obtain benefits
- Conduct: [________________________________]
☐ Unreasonable delay without justification
- Conduct: [________________________________]
☐ Denial without proper investigation
- Conduct: [________________________________]
☐ Misrepresentation of policy terms
- Conduct: [________________________________]
B. Practices Listed in D.C. Code § 31-2231.17
Section 31-2231.17 is administratively enforced and applies when listed conduct is committed with such frequency as to indicate a general business practice. The following claim-handling facts may be relevant to a DISB complaint and to separately pleaded contract or consumer-protection claims, but they do not automatically establish a violation of § 31-2231.17:
☐ Failing to adopt reasonable investigation standards
☐ Refusing to pay without reasonable investigation
☐ Not attempting good faith settlement when liability is clear
☐ Misrepresenting policy provisions
☐ Refusing to pay for arbitrary or capricious reasons
VII. LEGAL FRAMEWORK – DC BAD FAITH LAW
A. Contract-Based Remedy Only
D.C. does not recognize an independent tort action for bad faith breach of insurance contract. Fireman's Fund Ins. Co. v. CTIA, 480 F. Supp. 2d 7, 9 (D.D.C. 2007).
However, policyholders may bring a breach of contract action based on the implied covenant of good faith and fair dealing.
B. Implied Covenant of Good Faith and Fair Dealing
Every contract in D.C. includes this implied covenant. Breach occurs when a party:
- Evades the spirit of the contract
- Willfully renders imperfect performance
- Interferes with the other party's performance
C. Attorney's Fees Exception
While D.C. generally follows the American Rule (parties bear own costs), an exception exists where defendant's conduct is vexatious – including where the insurer's refusal to pay benefits amounts to vexatious refusal.
D. Statute of Limitations
Three (3) years for bad faith claims.
E. Key DC Case Law
-
Choharis v. State Farm Fire & Cas. Co., 961 A.2d 1080 (D.C. 2008) – Implied covenant applies to insurance contracts.
-
Fireman's Fund Ins. Co. v. CTIA, 480 F. Supp. 2d 7 (D.D.C. 2007) – No tort action for bad faith in D.C.
-
Allworth v. Howard Univ., 890 A.2d 194 (D.C. 2006) – Definition of good faith breach.
-
Jefferson v. Collins, 905 F. Supp. 2d 269, 276 (D.D.C. 2012) – Implied-covenant pleading in a contract action.
VIII. DAMAGES
A. Contract Damages
| Category | Amount |
|---|---|
| Policy benefits owed | $[________________________________] |
| Less: Payments made | ($[________________________________]) |
| Total Contract Damages | $[________________________________] |
B. Consequential Damages
| Category | Amount |
|---|---|
| [________________________________] | $[________________________________] |
| Total Consequential | $[________________________________] |
C. Attorney's Fees (Vexatious Conduct)
If Insurer's conduct is vexatious:
| Phase | Estimated |
|---|---|
| Pre-litigation | $[________________________________] |
| Litigation | $[________________________________] |
| Total Fees | $[________________________________] |
D. Summary
| Category | Amount |
|---|---|
| Contract Damages | $[________________________________] |
| Consequential Damages | $[________________________________] |
| Attorney's Fees (if vexatious) | TBD |
| TOTAL | $[________________________________] |
IX. SETTLEMENT DEMAND
Insured demands payment of $[________________________________] within THIRTY (30) DAYS.
Payment Instructions
- Made payable to: [________________________________]
- Delivered to: [________________________________]
- Received by: [__/__/____]
Consequences of Non-Payment
If not paid:
-
Insured will file suit in D.C. Superior Court
-
Insured will seek:
- Contract damages
- Consequential damages
- Attorney's fees (vexatious conduct)
- Pre- and post-judgment interest
X. PRESERVATION OF EVIDENCE
Preserve all documents and ESI including:
☐ Claim file ☐ Communications ☐ Adjuster notes ☐ Expert reports ☐ Reserves
XI. DISB COMPLAINT
Insured reserves the right to file with:
DC Department of Insurance, Securities and Banking (DISB)
1050 First Street, NE, Suite 801
Washington, DC 20002
(202) 727-8000
XII. CONCLUSION
Insurer's conduct breaches the implied covenant of good faith. This demand provides opportunity to resolve before litigation.
SIGNATURE
Insured:
Signature: _______________________________________________
Print Name: [________________________________]
Date: [__/__/____]
Attorney:
Signature: _______________________________________________
Print Name: [________________________________]
DC Bar No.: [________________________________]
Date: [__/__/____]
EXHIBITS
☐ Exhibit A: Insurance Policy
☐ Exhibit B: Proof of Loss
☐ Exhibit C: Correspondence
☐ Exhibit D: Denial Letter
All rights under District of Columbia law are expressly reserved.
About this template
- Last updated
- September 4, 2026
- Jurisdiction
- District of Columbia
- Category
- Insurance Law
Legal authority
- D.C. Code § 31-2231.17 (Unfair Claim Settlement Practices)
- D.C. Code § 31-2231.01 et seq. (Unfair Insurance Trade Practices)
- Choharis v. State Farm Fire & Cas. Co., 961 A.2d 1080 (D.C. 2008)
- Fireman's Fund Ins. Co. v. CTIA, 480 F. Supp. 2d 7 (D.D.C. 2007)
- Jefferson v. Collins, 905 F. Supp. 2d 269 (D.D.C. 2012) (implied-covenant pleading)
Insurance law covers the rights of policyholders against insurance companies that deny claims, delay payment, or undervalue losses. Demand letters, proof of loss forms, and bad-faith complaints all have their own state-specific deadlines and format requirements. Carefully written insurance paperwork puts the claim on the record, triggers the insurer's legal obligations, and preserves the right to recover extra damages if the insurer behaves badly.
Not legal advice
This template is provided for informational purposes. We recommend having an attorney review any legal document before signing, especially for high-value or complex matters.
Checked against the law it cites
The statutes this template relies on are listed under Legal authority.
D.C. Code § 31-2231.17(a)(6) (checked September 4, 2026): "Fail promptly upon request to provide a reasonable explanation of the basis for a denial of a claim."
Jefferson v. Collins, 905 F. Supp. 2d 269, 276 (D.D.C. 2012) (checked September 4, 2026): "In the District of Columbia, all contracts contain an implied duty of good faith and fair dealing."
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