AUTO-RENEWAL DISCLOSURE AND CONSENT
Effective Date: [DATE]
Last Updated: [DATE]
IMPORTANT: AUTOMATIC RENEWAL TERMS
[// GUIDANCE: This disclosure must be presented in a clear and conspicuous manner. Use prominent font, contrasting colors, and ensure it is visible without scrolling. Display before the purchase/subscription button.]
SECTION 1: CLEAR AND CONSPICUOUS DISCLOSURE
1.1 Subscription Summary Box
[// GUIDANCE: Display this box prominently at checkout or signup.]
┌─────────────────────────────────────────────────────────────────┐
│ SUBSCRIPTION TERMS SUMMARY │
├─────────────────────────────────────────────────────────────────┤
│ │
│ SUBSCRIPTION: [PLAN NAME] │
│ │
│ PRICE: $[X.XX] per [month/year] │
│ (plus applicable taxes) │
│ │
│ ⚠️ AUTOMATIC RENEWAL: YES │
│ │
│ Your subscription will AUTOMATICALLY RENEW at $[X.XX] │
│ per [month/year] until you cancel. │
│ │
│ FIRST BILLING DATE: [Date or "Today"] │
│ RENEWAL DATE: [Date or "Same day each month/year"] │
│ │
│ HOW TO CANCEL: │
│ • Online: [Account Settings URL] │
│ • Email: [cancellation email] │
│ • Phone: [phone number] │
│ │
│ Cancel before your renewal date to avoid future charges. │
│ │
└─────────────────────────────────────────────────────────────────┘
1.2 Full Disclosure Statement
⚠️ IMPORTANT: PLEASE READ BEFORE SUBSCRIBING
By subscribing to [SERVICE NAME], you agree to the following automatic renewal terms:
1. AUTOMATIC RENEWAL: Your subscription will automatically renew at the end of each billing period until you cancel. You do not need to take any action for your subscription to continue.
2. RECURRING CHARGES: You authorize [COMPANY NAME] to charge your payment method $[X.XX] (plus applicable taxes) every [month/year] until you cancel.
3. PRICE AT RENEWAL: Your subscription will renew at the then-current price. We will notify you at least [30] days in advance if the price increases. You may cancel before the price increase takes effect.
4. PAYMENT METHOD: Charges will be made to the payment method you provided:
- Card ending in: [LAST 4 DIGITS - displayed at checkout]
- Payment method: [PAYMENT TYPE]
5. BILLING DATE: You will be charged on [DATE] and on the same date each [month/year] thereafter.
6. CANCELLATION: You may cancel at any time. See Section 3 below for cancellation instructions. Cancellation will be effective at the end of your current billing period.
SECTION 2: FREE TRIAL DISCLOSURE
[// GUIDANCE: Include only if offering a free trial.]
2.1 Free Trial Terms
If you are starting a free trial:
┌─────────────────────────────────────────────────────────────────┐
│ FREE TRIAL TERMS │
├─────────────────────────────────────────────────────────────────┤
│ │
│ FREE TRIAL LENGTH: [X] days │
│ │
│ TRIAL START DATE: [Date] │
│ TRIAL END DATE: [Date] │
│ │
│ ⚠️ AUTOMATIC CONVERSION TO PAID SUBSCRIPTION │
│ │
│ Unless you cancel before [END DATE], your free trial will │
│ automatically convert to a paid subscription and you will be │
│ charged $[X.XX] on [FIRST CHARGE DATE]. │
│ │
│ After conversion, you will be charged $[X.XX] every │
│ [month/year] until you cancel. │
│ │
│ TO AVOID CHARGES: Cancel before [END DATE] using one of │
│ the cancellation methods below. │
│ │
└─────────────────────────────────────────────────────────────────┘
2.2 Free Trial Reminder Notice
[// GUIDANCE: California law requires reminder for free trials lasting more than 31 days. Send 3-21 days before trial ends.]
For free trials lasting more than 31 days, you will receive a reminder:
☐ [3-21] days before your free trial ends
☐ Reminder will include:
- The date your free trial ends
- The amount you will be charged
- Instructions on how to cancel
SECTION 3: CANCELLATION INSTRUCTIONS
3.1 How to Cancel
[// GUIDANCE: Per FTC Click-to-Cancel Rule (effective July 2025) and California law, cancellation must be at least as easy as signing up.]
You may cancel your subscription at any time using any of the following methods:
☐ ONLINE (Fastest Method):
- Log into your account at [WEBSITE URL]
- Navigate to "Account Settings" or "Subscription"
- Click "Cancel Subscription"
- Follow the prompts to confirm cancellation
- You will receive a confirmation email
Direct link: [CANCELLATION URL]
☐ MOBILE APP (if applicable):
- Open the [APP NAME] app
- Go to Settings > Subscription
- Tap "Cancel Subscription"
- Confirm cancellation
☐ BY EMAIL:
Send a cancellation request to: [CANCELLATION EMAIL]
Include:
- Your name
- Email address associated with your account
- Request to cancel subscription
We will process your cancellation within [2] business days and send confirmation.
☐ BY PHONE:
Call: [PHONE NUMBER]
Hours: [BUSINESS HOURS, TIME ZONE]
You may cancel by speaking with a representative. We will process your request during the call and send written confirmation.
☐ BY MAIL:
Send written cancellation notice to:
[COMPANY NAME]
Attn: Cancellation Department
[STREET ADDRESS]
[CITY, STATE ZIP CODE]
Include your name, account email, and request to cancel.
3.2 Cancellation Deadlines
To avoid your next charge, you must cancel BEFORE your renewal date:
☐ Cancellations are processed within [24] hours of receipt
☐ Your subscription remains active until the end of your current billing period
☐ No charges will occur after your cancellation takes effect
3.3 Cancellation Confirmation
Upon cancellation, you will receive:
☐ Email confirmation within [24] hours
☐ Confirmation will include:
- Confirmation that your subscription is cancelled
- The date your access will end
- Confirmation that you will not be charged again
☐ Keep your confirmation for your records
SECTION 4: RENEWAL REMINDER NOTICES
4.1 Annual Subscription Reminders
[// GUIDANCE: California requires reminders 15-45 days before renewal for subscriptions of 1 year or more.]
For annual subscriptions, we will send you a reminder:
☐ [15-45] days before your renewal date
☐ Reminder will be sent to: [YOUR EMAIL ADDRESS]
☐ Reminder will include:
- Your renewal date
- The amount you will be charged
- How to cancel if you do not wish to renew
4.2 Price Increase Notices
[// GUIDANCE: New York law requires notice and consent for price increases.]
If we increase the price of your subscription:
☐ We will notify you at least [30] days before the new price takes effect
☐ You will have the option to:
- Accept the new price and continue
- Cancel before the new price takes effect and receive a prorated refund
☐ Your silence is NOT consent to a price increase; we will obtain your affirmative consent
SECTION 5: REFUND POLICY SUMMARY
5.1 Refunds Upon Cancellation
☐ No prorated refunds for partial billing periods (you retain access until period ends)
☐ OR [ALTERNATIVE:] Prorated refunds available upon request (minus [X%] early termination fee)
5.2 Refunds for Errors
☐ Refunds are provided for billing errors
☐ Refunds are provided if required by law
☐ Contact us within [30] days of the charge to request review
SECTION 6: CONSENT CHECKBOX
[// GUIDANCE: Display this checkbox and statement immediately before the "Subscribe" button. The checkbox must be UNCHECKED by default. The consumer must affirmatively check the box.]
6.1 Required Affirmative Consent
☐ I have read and agree to the automatic renewal terms:
By checking this box, I acknowledge and agree that:
-
My subscription to [SERVICE NAME] will automatically renew every [month/year]
-
I authorize [COMPANY NAME] to charge my payment method $[X.XX] (plus applicable taxes) on each renewal date until I cancel
-
I may cancel at any time using the methods described above
-
If I do not cancel before my renewal date, I will be charged for another billing period
-
I have read and agree to the full [Terms of Service] and [Privacy Policy]
[SUBSCRIBE BUTTON]
SECTION 7: POST-PURCHASE ACKNOWLEDGMENT
[// GUIDANCE: Send this confirmation immediately after subscription purchase.]
7.1 Subscription Confirmation Email
Subject: Your [SERVICE NAME] Subscription Confirmation
Thank you for subscribing to [SERVICE NAME]!
Subscription Details:
| Detail | Information |
|---|---|
| Plan | [PLAN NAME] |
| Price | $[X.XX] per [month/year] |
| Start Date | [DATE] |
| Next Billing Date | [DATE] |
| Payment Method | [CARD TYPE] ending in [LAST 4] |
Important Information:
☐ Your subscription will automatically renew on [RENEWAL DATE]
☐ You will be charged $[X.XX] (plus applicable taxes) on each renewal date
☐ To cancel, visit [CANCELLATION URL] or contact us at [CANCELLATION EMAIL]
☐ For questions, contact [CUSTOMER SERVICE EMAIL]
SECTION 8: STATE-SPECIFIC REQUIREMENTS
8.1 California (Cal. Bus. & Prof. Code § 17600-17606)
As required by California law:
☐ This disclosure is presented in a clear and conspicuous manner
☐ Your affirmative consent is obtained before the first charge
☐ You will receive an acknowledgment containing the auto-renewal terms and cancellation information
☐ You will receive renewal reminders for annual subscriptions (15-45 days before renewal)
☐ You will receive reminders before free trials convert to paid (3-21 days before conversion for trials over 31 days)
☐ Cancellation mechanism is cost-effective, timely, and easy to use
☐ Online cancellation is available since you subscribed online
☐ We maintain records of your consent for at least [3] years
8.2 New York (N.Y. Gen. Bus. Law § 527-a)
As required by New York law:
☐ Automatic renewal terms are disclosed clearly and conspicuously
☐ Your affirmative consent is obtained before charges
☐ A "cancel" button is available in our mobile app (if applicable)
☐ You will receive advance notice before price increases with option to cancel for prorated refund
☐ This disclosure complies with the stricter "clear and conspicuous" standard
8.3 Illinois (Automatic Contract Renewal Act)
As required by Illinois law:
☐ Automatic renewal terms are disclosed clearly and conspicuously
☐ Your acknowledgment of these terms is obtained before subscription
☐ Confirmation of automatic renewal provisions is provided after subscription
8.4 Virginia (Va. Code § 59.1-207.45-46)
As required by Virginia law:
☐ Clear and conspicuous disclosure of automatic renewal terms
☐ Description of cancellation policy and how to cancel
☐ Acknowledgment sent after purchase
8.5 Colorado (C.R.S. § 6-1-732)
As required by Colorado law:
☐ Clear and conspicuous disclosure before consumer agrees to automatic renewal
☐ Easy-to-use cancellation mechanism provided
8.6 Oregon (ORS § 646A.295)
As required by Oregon law:
☐ Clear and conspicuous disclosure of automatic renewal terms
☐ Affirmative consent obtained before automatic renewal
☐ Written confirmation of automatic renewal terms provided
☐ Easy-to-use cancellation mechanism that can be used without significant effort
8.7 Florida (Fla. Stat. § 501.165)
As required by Florida law:
☐ Clear and conspicuous disclosure of automatic renewal terms
☐ Consumer receives written notice of terms after subscription
8.8 FTC Negative Option Rule Compliance
As required by the FTC:
☐ Material terms are clearly and conspicuously disclosed
☐ Affirmative consent is obtained before charging
☐ Simple cancellation mechanism is provided
☐ Cancellation is at least as easy as signing up (Click-to-Cancel)
SECTION 9: RECORD KEEPING
9.1 Consent Records
[// GUIDANCE: California requires maintaining consent records for at least 3 years or 1 year after contract termination, whichever is longer.]
We maintain records of:
☐ Your consent to automatic renewal terms
☐ Date and time of consent
☐ The specific terms you agreed to
☐ Your cancellation requests and confirmations
Records are retained for at least [3] years after consent or [1] year after subscription termination, whichever is longer.
SECTION 10: CONTACT INFORMATION
For subscription questions:
[COMPANY NAME]
[STREET ADDRESS]
[CITY, STATE ZIP CODE]
Customer Service:
Email: [CUSTOMER SERVICE EMAIL]
Phone: [PHONE NUMBER]
Hours: [BUSINESS HOURS]
Cancellations:
Online: [CANCELLATION URL]
Email: [CANCELLATION EMAIL]
Billing Questions:
Email: [BILLING EMAIL]
DOCUMENT CONTROL
| Version | Date | Author | Changes |
|---|---|---|---|
| 1.0 | [DATE] | [NAME] | Initial version |
Legal Review: ☐ Completed Date: _________ Reviewer: _________
This Auto-Renewal Disclosure template is provided for informational purposes. Auto-renewal requirements vary significantly by state. California, New York, Illinois, Oregon, Colorado, Virginia, and Florida have specific statutory requirements. Consult with qualified legal counsel to ensure compliance with all applicable state laws and FTC regulations.
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