VA P.D. 21-122 Retail Sales and Use Tax 2021-09-14

My business claims its supply purchases were tax-exempt for resale and its vendor invoices were labor-only -- but I don't have great paperwork proving it. Does the assessment still get upheld?

Short answer: Yes, the assessment was upheld -- without adequate records, a business can't prove its purchases actually qualified for the resale exemption or the labor-only services exemption. A seasonal frozen yogurt establishment was audited for the same January 2014 through February 2018 period addressed in a companion ruling issued the week before (P.D. 21-119, involving the same type of business and nearly identical facts), and it raised the same two arguments here: that supply purchases coded as 'office supplies' or 'maintenance and repairs' were actually exempt resale-for-inventory items, and that a third-party vendor's service charges were exempt as labor-only. Both arguments failed for the same reason -- lack of documentation. The business never provided receipts or invoices verifying the resale purchases, and for the vendor charges, it first submitted invoices showing separate 'trip fee' and 'parts' charges alongside labor, then later resubmitted the SAME invoices in an ALTERED form showing 'labor only,' which the Department did not accept as proof. Because a dealer must keep adequate records for three years and an assessment is presumed correct until the taxpayer proves otherwise, the business's lack of documentation (and the altered invoices) meant it hadn't met its burden, and the full assessment was upheld.

Apply this to your situation

This page answers the general question as of 2021. Ezel answers yours, under current Virginia tax law, with citations.

Disclaimer: This is an official published Ruling of the Virginia Tax Commissioner (Virginia Department of Taxation), issued as a redacted public document. It is based on the specific facts the taxpayer presented and the law in effect when issued; different facts or later changes in the law can change the result, and another taxpayer should not assume it applies to their situation. Virginia's retail sales and use tax is administered by the Department, but many Virginia local taxes, including the business license (BPOL) tax, business tangible personal property tax, and machinery and tools tax, are administered by local commissioners of the revenue. This summary is informational only and is not legal or tax advice. Consult a licensed Virginia tax professional about your specific situation.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked on this page as a PDF) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

This is a companion ruling to P.D. 21-119, issued exactly one week earlier: same type of business (a seasonal frozen yogurt establishment), the same January 2014 through February 2018 audit period, essentially the same underlying facts, and this ruling's own text expressly cross-references P.D. 21-119 as a related document -- consistent with the two involving the same taxpayer's audit (or a closely related entity under the same ownership/franchise). Whether one taxpayer or two closely related ones, both rulings apply the identical legal analysis to nearly identical facts, and both reach the same result: the assessment upheld in full.

The Department's audit found the shop had been buying items for its own business use without paying sales tax to suppliers or accruing and paying use tax itself. The shop pushed back on two categories:

Items it said were bought "for resale." The auditor reviewed credit card statements and ledgers, removed items the ledger itself labeled as resale, but kept items coded as "office supplies" and "maintenance and repairs" in the taxable assessment since it wasn't clear those were actually for resale. The auditor asked for receipts or invoices to verify these items qualified; none were ever provided, during the audit or on appeal.

Third-party service charges it said were "labor only." The shop argued it bought materials itself and a vendor only supplied installation labor, which should be exempt as a separately-stated labor charge. But the vendor's invoices, as FIRST provided to the auditor, showed a "trip fee" and "parts" charged IN ADDITION to labor -- not labor alone. The invoices were later resubmitted a SECOND time in an ALTERED form showing "labor only," which the Department refused to accept as proof.

Because a dealer must keep adequate records of its taxable purchases for three years, and a Department assessment is presumed correct until the taxpayer proves otherwise, the shop's lack of real documentation (and the altered invoices working against it) meant the burden of proof was never met. The assessment was upheld in full.

What this means for you

Businesses claiming the resale exemption on inventory or supply purchases

Keep receipts and invoices that clearly document what you bought and why it qualifies for resale. Bookkeeping codes like "office supplies" or "repairs" invite scrutiny -- be ready to produce real documentation, not just an assertion, to move an item out of the taxable column.

Businesses claiming the labor-only exemption for third-party services

The exemption only covers amounts genuinely and SEPARATELY stated as labor. If a vendor's invoice shows a trip fee, parts, or other tangible-property charges alongside labor, that combined invoice won't establish a labor-only exemption for the whole amount -- get a properly itemized labor-only invoice at the time of the transaction if that's genuinely the nature of the charge.

Anyone tempted to resubmit an altered invoice during an audit or appeal

Submitting a modified version of a document you already provided in its original form is a serious credibility problem. Here (as in the companion ruling P.D. 21-119 issued the week before) it was expressly rejected as proof. If your original paperwork doesn't support your position, the fix is better original records going forward -- not alteration of what you've already submitted.

Common questions

Q: What documentation do I need to prove a purchase was exempt as "for resale"?
A: Receipts, invoices, or similar records showing the item was purchased with intent to resell it to a customer -- items generically coded as "office supplies" or "repairs and maintenance," without supporting invoices, are likely to be treated as taxable purchases for your own use.

Q: My vendor did both labor and provided some materials on one invoice -- is any of that exempt?
A: Only amounts SEPARATELY charged for labor or installation/repair services (with no tangible personal property involved) are exempt. An invoice combining labor with a trip fee, parts, or other tangible-property charges doesn't establish a labor-only exemption for the whole amount.

Q: What happens if I don't have adequate records to support my tax position in a Virginia sales/use tax audit?
A: The assessment is presumed correct, and the burden is on you to prove it wrong. Without adequate records -- required to be kept for three years under Virginia law -- the Department may compute your liability using the best information available, and an appeal citing missing or unsupported documentation is unlikely to succeed.

Citations and references

  • P.D. 21-119 (9/7/2021) (companion ruling issued the prior week, involving the same type of business, the same audit period, and the identical legal analysis on nearly identical facts)

Subject

Audit: Dealer Records - Documentation, Purchases: Resale Exemption/Non Exempt Supplies, Services: Taxable - Altered Invoices

Source

Original ruling text

September 14, 2021

Re: § 58.1-1821 Application: Retail Sales and Use Tax

Dear *:

This is in response to your letter submitted on behalf of * (the “Taxpayer”), in which you seek correction of the retail sales and use tax assessment issued for the period January 2014 through February 2018. I apologize for the delay in responding to your letter.

FACTS

The Taxpayer operates as a seasonal frozen yogurt establishment. The Department’s audit disclosed that the Taxpayer was making purchases for its own use and consumption without payment of the tax to suppliers or accrual and payment of the tax to the Department. The Taxpayer states that the purchases of tangible personal property were exempt under the resale exemption, and payments to vendors were exempt as services not in connection with the sale of tangible personal property. However, the Taxpayer did not have adequate records to support the claimed exemptions. As a result, the Taxpayer was assessed use tax when the auditor could not confirm the items were for resale or were services that did not include the provision of tangible personal property. The Taxpayer appeals, contending such purchases and payments were nontaxable and should be removed from the assessment.

DETERMINATION

The Virginia retail sales and use tax applies to the sale or the use of tangible personal property. Virginia Code § 58.1-603 imposes sales tax “upon every person who engages in the business of selling at retail or distributing tangible personal property in this Commonwealth.” Virginia Code § 58.1-604 imposes the use tax “upon the use or consumption of tangible personal property in this Commonwealth, or the storage or such property outside the Commonwealth for use or consumption in this Commonwealth.”

Items Purchased for Resale

Virginia Code § 58.1-602 defines “retail sale” to mean a sale to any person for any purpose other than for resale in the form of tangible personal property or taxable services. The Taxpayer contends that items purchased under the resale exemption were improperly included in the assessment.

During the audit, the Department’s auditor reviewed credit card statements, and ledgers provided by the Taxpayer. The auditor removed items that were listed as resale when reviewing the ledger, but included items coded as office supplies, maintenance and repairs as it was unclear that these items were intended for resale. The auditor requested that the Taxpayer provide copies of receipts or invoices for such expenses to verify that these items could be purchased for resale exempt from the sales tax. No documentation verifying the expenses was provided during the audit and the Taxpayer has not provided any additional documentation with the appeal.

Services Provided by a Third Party

Regarding services, Virginia Code § 58.1-609.5 2 provides that the retail sales and use tax does not apply to “an amount separately charged for labor or services rendered in installing, applying, remodeling, or repairing property sold or rented”. The Taxpayer contends that services provided by a third party in which services and no materials (tangible personal property) were included, are therefore exempt from the retail sales and use tax. According to the Taxpayer, it purchased all the necessary materials and the third party provided installation.

The auditor requested documentation that verified the Taxpayer’s purchase of the materials so that the labor only invoices could be verified, but the Taxpayer failed to comply. The Taxpayer initially provided copies of invoices from the third party, which detailed amounts for a “trip fee” and “parts” in addition to charges for labor. Invoices were later provided a second time to the auditor, in an altered state, showing “labor only” and were not accepted as proof that the transactions were for labor only. No additional documentation was provided by the Taxpayer to support this contention with the appeal.

Taxpayer Records

Under Virginia Code § 58.1-633 A, dealers are required “keep and preserve suitable records of the sales, leases, or purchases, as the case may be, taxable under this Chapter, and such other books of account as may be necessary to determine the amount of tax due hereunder, and such other pertinent information as may be required by the Tax Commissioner.” Title 23 of the Virginia Administrative Code 10-210-470 further provides that a dealer is “required to keep and preserve for three years adequate and complete records necessary to determine the amount of tax liability.” When a dealer fails to retain records, the Department will may compute a liability based on the information available. See Virginia Code § 58.1-111.

CONCLUSION

Virginia Code § 58.1-205 deems assessments issued by the Department to be prima facie correct. This means that the burden of proving the assessment is incorrect rests upon the Taxpayer. The Taxpayer's records did not contain adequate information to verify whether certain items purchased exempt of the tax were for sale or resale as numerous invoices were missing from the Taxpayer's records, and several items were coded office supplies and repair and maintenance. The provision of adequate records and other documentation is necessary to prove that the tax assessed in the audit is incorrect. In this instance, the Taxpayer has not met the burden of proof.

Based on this determination, the assessment is correct. Updated bills, with interest accrued to date, will be mailed shortly to the Taxpayer. No additional interest will accrue provided the outstanding assessment is paid within 60 days of the date of this letter.

The Code of Virginia sections and regulation cited, along with other reference documents, are available on-line at www.tax.virginia.gov in the Laws, Rules and Decisions section of the Department’s web site. If you have any questions about this response, you may contact * in the Department’s Office of Tax Policy, Appeals and Rulings, at ***.

Sincerely,

Craig M. Burns

Tax Commissioner

AR/1749.A

Related Documents

21-119

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