Did Tennessee's local-option single-article tax cap apply to combined software-upgrade and phone-support maintenance agreements?

Short answer No. Tennessee treated the combined software upgrades and phone support as a taxable maintenance service, and the local-option single-article cap applied only to single articles of tangible personal property—not taxable services.
State
TN
Ruling
Letter Ruling 00-15
Tax type
Sales & Use Tax
Issued
2000-06-30
Issued by
Tennessee Department of Revenue
Requested by
A packaged-software seller offering combined software-upgrade and phone-support maintenance agreements (identity redacted by the Department)

Apply this to your situation

This page answers the general question as of 2000. Ask about yours and see what current Tennessee tax law says, with citations.

Currency note: this ruling is from 2000
Subsequent statutory amendments, regulation changes, court decisions, or later rulings may have changed the analysis. Treat this page as historical context, not current tax advice. Verify current law before relying on any specific rule, rate, or position mentioned here.
Disclaimer: This is an official Tennessee Department of Revenue letter ruling, published in redacted form for informational purposes only. It binds the Department only for the addressed taxpayer and stated facts. The ruling applies Tennessee law as it stood in 2000; software and service-tax rules may have changed. Tennessee state and local sales taxes are administered by the Department. This summary is informational only and is not legal or tax advice.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked on this page as a PDF) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

Tennessee ruled that the local-option single-article limitation did not apply to this seller's computer-software maintenance agreements.

The agreements combined software upgrades and telephone support for one price. Although Tennessee treated software as tangible personal property, it treated a contract warranting repair or maintenance of tangible personal property as a taxable service. The single-article cap covered only sales or uses of single articles of personal property, so it did not limit the local tax on either the initial maintenance agreement or later renewals.

What this means for you

Under this 2000 ruling, calling a contract “software maintenance” did not make it a capped single article. The Department looked at the transaction as a taxable service agreement, including where upgrades and support were bundled together.

Common questions

Q: Was the maintenance agreement taxable?
A: Yes. The ruling classified it as a taxable service contract for maintaining tangible personal property.

Q: Did bundling software upgrades with phone support change the result? A: No. Together they constituted a service agreement.

Q: Did the cap apply to annual renewals?
A: No. The ruling rejected the cap for both the maintenance sold with the software and optional renewals.

Citations and references

  • Tenn. Code Ann. §§ 67-6-102(24)(F)(ix), 67-6-102(25)(B), 67-6-701(a)(1), and 67-6-702(a)(1), (d)
  • Tenn. Comp. R. & Regs. 1320-5-2-.06

Source

Original ruling text

TENNESSEE DEPARTMENT OF REVENUE
LETTER RULING # 00-15
WARNING
Letter rulings are binding on the Department only with respect to the individual taxpayer being addressed in the ruling. This presentation of the ruling in a redacted form is informational only. Rulings are made in response to particular facts presented and are not intended necessarily as statements of Department policy. SUBJECT Application of the single article limitation on local option tax to the sales of computer software maintenance agreements. SCOPE This letter ruling is an interpretation and application of the tax law as it relates to a specific set of existing facts furnished to the department by the taxpayer. The rulings herein are binding upon the Department and are applicable only to the individual taxpayer being addressed. This letter ruling may be revoked or modified by the Commissioner at any time. Such revocation or modification shall be effective retroactively unless the following conditions are met, in which case the revocation shall be prospective only: (A) The taxpayer must not have misstated or omitted material facts involved in the transaction; (B) Facts that develop later must not be materially different from the facts upon which the ruling was based; (C) The applicable law must not have been changed or amended; (D) The ruling must have been issued originally with respect to a prospective or proposed transaction; and (E) The taxpayer directly involved must have acted in good faith in relying upon the ruling; and a retroactive revocation of the ruling must inure to the taxpayer’s detriment. FACTS
[TAXPAYER] is engaged in the business of selling packaged computer software products and maintenance agreements to customers in Tennessee. The maintenance agreements include upgrades and phone support which are priced as one item. The phone support is not listed separately from the upgrades. When the customer initially purchases the software, the accompanying maintenance is separately invoiced as one price,

regardless of the number of programs purchased. When the Taxpayer’s customers purchase the optional yearly renewal of their maintenance agreement, the maintenance agreement are separately invoiced by product. QUESTION Does the “single article” limitation on local option tax apply to the purchase of computer software maintenance agreements? RULING No. ANALYSIS Pursuant to T.C.A. § 67-6-702(a)(1) local governments are authorized to levy privilege taxes on the same transactions and in the same manner as state sales and use taxes are imposed. Local governments are, however, limited to taxing the first $1,600 on the sale or use of any single article of tangible personal property. A "single article" is “that which is regarded by common understanding as a separate unit exclusive of any accessories, extra parts, etc., and that which is capable of being sold as an independent unit or as a common unit of measure, a regular billing or other obligation. Such independent units sold in sets, lots, suites, etc., at a single price shall not be considered a single article.” T.C.A. § 67-6-702(d). TENN. COMP. R. & REGS. 1320-5-2-.06 further describes a single article as follows: (2) A single article of personal property shall mean that which is regarded by common understanding as a separate unit exclusive of any accessories, extra parts, etc. and is capable of being sold as an independent unit or as a common unit of measure, a regular billing, or other obligation. Such independent units sold in sets, lots, suits, etc., at a single price shall not be considered a single article. Parts or accessories for automobiles, tractors, and other similar items that are installed at the factory and delivered with the unit as original equipment shall be treated as a part of the unit. Software is considered tangible personal property for sales and use tax purposes. T.C.A.
§ 67-6-102(25)(B). Charges for warranty or service contracts warranting the repair or maintenance of tangible personal property, however, are taxable services. T.C.A. § 67-6102(24)(F)(ix). The Taxpayer’s maintenance agreements fall within the parameters of T.C.A. § 67-6-102(24)(F)(ix) and are thus a taxable service. The single article cap does not apply to the sale of a taxable service. See, T.C.A. § 67-6701(a)(1) (which provides that the single article cap only applies to the sale of single articles of personal property). Even though the maintenance provided by the Taxpayer consists of both upgrades and telephone support, together they constitute a service

agreement. Therefore, the single article cap does not apply to the Taxpayer’s sale of its maintenance agreements, either with the initial sale or with the optional renewals.

Steven B. McCloud
Tax Counsel

APPROVED:

DATE:

Ruth E. Johnson
Commissioner

6/30/00

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