Which consultation, installation, handling, custom-programming, shipping, and other charges were taxable in a computer-network sale?

Short answer Standalone consultation and installation were nontaxable, but preliminary consultation and handling tied to the network sale were taxable; qualifying shipping could be excluded.
State
CA
Ruling
Annotation 515.0063
Tax type
Sales and Use Tax
Issued
1991-12-02
Issued by
California State Board of Equalization
Requested by
A CPA representing an unidentified computer-network seller

Apply this to your situation

This page answers the general question as of 1991. Ask about yours and see what current California tax law says, with citations.

Currency note: this ruling is from 1991
Subsequent statutory amendments, regulation changes, court decisions, or later rulings may have changed the analysis. Treat this page as historical context, not current tax advice. Verify current law before relying on any specific rule, rate, or position mentioned here.
Disclaimer: This is a California State Board of Equalization Senior Tax Counsel opinion dated December 2, 1991, published by CDTFA as support for a sales and use tax annotation. It gives general advice because the CPA did not identify the client or provide the relevant network contract, so it expressly did not qualify for statutory written-advice relief. Another technology seller should check current consultation, network, software, custom-program, installation, configuration, handling, shipping, tangible-property, contract, and written-advice rules. This summary is informational only and is not legal or tax advice.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked on this page as a PDF) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

A computer company reviewed a customer's office, recommended a network, and then provided, installed, and configured that network. It separately listed consultation, installation, handling, shipping, and equipment charges.

Standalone consultation with no property transfer was nontaxable. Here, however, preliminary consultation and recommendations were part of the network sale, so those charges joined taxable gross receipts.

Installation labor was excluded from taxable gross receipts. Handling related to the property sale was always taxable. Shipping could be excluded when performed by someone other than the seller's facilities and charged at no more than the seller paid the carrier.

A qualifying custom computer program was excluded from the definitions of sale and purchase under Revenue and Taxation Code § 6010.9 and Regulation 1502.

Because the CPA did not identify the client or provide all relevant facts, including the contract, the letter did not qualify for reliance relief under § 6596.

What this means for you

Computer and network sellers

Separately stating consultation did not make it nontaxable when it selected the equipment sold under the same contract.

Accountants and tax professionals

Separate standalone advice, preliminary sales consultation, installation, configuration, handling, carrier charges, custom programming, property transfers, and contract terms.

Common questions

Q: Was standalone consultation taxable?

A: No, when the contract transferred no tangible property.

Q: Was consultation used to recommend the sold network taxable?

A: Yes.

Q: Was installation taxable?

A: No.

Q: Was handling taxable?

A: Yes.

Q: Was shipping taxable?

A: Not when it met the stated third-party carrier and cost limitations.

Q: Was custom programming taxable?

A: A program qualifying under § 6010.9 and Regulation 1502 was excluded from sale and purchase.

Citations and references

  • California Revenue and Taxation Code §§ 6010.9, 6012, and 6596
  • California Sales and Use Tax Regulations 1502 and 1628

Source

Original ruling text

515.0063

STATE OF CALIFORNIA

1

STATE BOARD OF EQUALIZATION
(916) 445-5550

December 2, 1991

Mr.
Certified Public Accountant

Dear Mr.
This is in response to your letter dated October 28, 1991 regarding the application of sales or use tax to the sale of computes and software. Initially, I note that under Revenue and Taxation Code Section 6596, the Board may relieve a person of tax liability for taxes properly due only when that person relies to his or her detriment on a written opinion from the Board which is in response to a written inquiry that discloses all facts about the transaction in question, including the identity of the taxpayer. Since you have not identified your client, the opinion below is not one that comes within the provisions of section 6596. Your client was hired to review a customer’s office situation, recommend a computer network, and provide and install that computer network. Your client charged tax (reimbursement) on the network and all of the tangible personal property but did not charge tax on the handling charges. Your client also did not charged tax reimbursement on the consulting or on the installation and configuration. You note that your client charges for consulting at an hourly rate and does not require the customer to purchase any product or additional services. When your client provides consultation and the contract provides for no transfer of tangible personal property to the customer, then your client’s charge is not subject to sales or use tax. On the other hand, when the consultation is part of the sale of tangible personal property, the charge for that consultation is subject to tax. You have not provides us with a copy of the relevant contract. However, it appears that your client contracted to sell tangible personal property to its customer. As part of that contract, your client provided preliminary consultation and recommendations regarding which computer network to acquire. This would be a contract for the sale of the tangible personal property, and the consultation would be regarded as part of that sale. As the retailer of the tangible

Mr.

-2-

December 2, 1991
515.0063

personal property, your client owe sales tax on its gross receipts from that sale, which include all amounts from the sale except those specifically excluded from the definition of gross receipts under Revenue and Taxation Code section 6012. As relevant here, that section excludes from the definition of taxable gross receipts the price receive for labor or services used in installing the property sold. Thus, your client’s charges for installation are not subject to sales or use tax. All other charges would be subject to tax. Specifically, I note that charges for handling which relate to the taxable sale of tangible personal property are always included in the measure of tax. You note that your client also provides custom programming. Revenue and Taxation Code section 6010.9 excludes from the definition of “sale” and “purchase” the transfer of a program qualifying as a custom computer program. Custom computer programming is defined in subdivision (b) of Regulation 1502, a copy of which is enclosed. Application of tax is explained in subdivision (f)(1)(2) of Regulation 1502. In the invoice you have included which is dated June 13, 1990, charges are itemized for tape cartridges, sales tax, shipping, and handling. Subdivision (c)(7) of section 6012 provides that certain charges for transportation are excluded from the measure of tax. This is explained in Regulation 1628, a copy of which is enclosed. Assuming that the tape cartridges were shipped by other than facilities of your client and assuming that the charge for shipping is no more than the amount paid by your client to the carrier, then the charge for shipping is excludable from the measure of tax. However, as noted above, the handling charges are included in the measure of tax. These same rules apply to the shipping charges shown in the invoice dated August 10, 1990 for the sale of the computer equipment. If you have further questions, feel free to write again. Sincerely,

David H. Levine
Senior Tax Counsel

DHL:es

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