Was software downloaded through a telephone bulletin board taxable when paying users later received written documentation?

Short answer No under the stated facts. Only electronic impulses moved to the user's own disk, and the later instructions were incidental to obtaining and using the program.
State
CA
Ruling
Annotation 120.0905
Tax type
Sales and Use Tax
Issued
1985-03-29
Issued by
California State Board of Equalization
Requested by
An adviser asking about honor-system software downloaded from a telephone bulletin board with later mailed instructions

Apply this to your situation

This page answers the general question as of 1985. Ask about yours and see what current California tax law says, with citations.

Currency note: this ruling is from 1985
Subsequent statutory amendments, regulation changes, court decisions, or later rulings may have changed the analysis. Treat this page as historical context, not current tax advice. Verify current law before relying on any specific rule, rate, or position mentioned here.
Disclaimer: This is a March 29, 1985 California State Board of Equalization tax-counsel letter about software placed on a telephone-accessed bulletin board, recorded on users' own disks, and paid for through a voluntary honor-system request followed by mailed documentation. Current remotely delivered software, documentation, payment, and sales-and-use-tax rules may differ substantially. This summary is informational only and is not legal or tax advice.
About this page: The plain-English summary, reader guidance, and Q&A below were written by Ezel based on the official state tax ruling. The original ruling (linked on this page as a PDF) is the authoritative source for any reliance.
View original ruling (PDF)

Plain-English summary

The developer placed a complete prewritten program on a telephone-accessed network bulletin board. Users supplied their own disks, downloaded the program, and were asked to send $10 voluntarily; paying users then received written instructions by mail.

California said no sale or purchase of tangible personal property occurred because only electronic impulses traveled over the telephone lines and the developer transferred no storage media.

The later written documentation did not convert the transaction into a taxable sale. Its function was only to help the user operate the program, so it was incidental to the true object of obtaining the software.

Citations and references

  • California Revenue and Taxation Code sections 6006 and 6010 (as cited)

Source

Original ruling text

120.0905

STATE OF CALIFORNIA

STATE BOARD OF EQUALIZATION
(916) 445-6493

March 29, 1985

Mr. S--- C. M--A--- G--- & C--Certified Public Accountants P.O. Box XXXX
---, TX XXXXX
Re:

Computer software – network bulletin boards

Dear Mr. M---:
In your January 14, 1985 letter to the Board’s Chicago office, which was referred to me for reply, you ask for an opinion on whether certain computer software transactions are subject to sales tax. In summary, you relate that your client, a Los Angeles resident, develops computer software and, by means of telephone lines, loads the software onto a computer network, referred to as a bulletin board. Any computer operator, with the proper equipment, may access this network through telephone lines, and take your client’s software for his own use. Your client includes a message on the network that requests any users of his software to please send him $10, on the honor system. If and when your client receives $10 from a user, your client mails the user written documentation on the use of the software. You point out that your client has not sold any tangible personal property. The item being offered for sale is intangible – computer software. The users provide their own disks to record the software. Our opinion is that these transactions are neither sales nor purchases within the meaning of Revenue and Taxation Code sections 6006 and 6010, because the transactions do not involve the transfer of any tangible personal property, such as storage media (e.g., tapes or disks) on which the computer program is recorded. Rather, what is transmitted over telephone lines is merely a series of intangible electronic impulses, even though the impulses may constitute a complete prewritten computer program.

S--- C. M---

-2-

March 29, 1985
120.0905

No do we consider that your client’s later transfer of written documentation will convert an otherwise nontaxable transaction into a taxable one. Since the function of written documentation is simply to facilitate the use of the computer program, we view the transfer of the documentation as incidental to the true object of the transaction, which is to obtain the computer program itself. Please feel free to contact me if you have any further questions or comments about this letter. Very truly yours,

John Abbot
Tax Counsel

JA:ss

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