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Voluntary workplace violence guidelines and the General Duty Clause

Summary Responding to senators’ concerns, OSHA said draft late-night retail violence guidelines were advisory and would not be enforced as standards. OSHA said the guidelines created no duties, could not be enforced through the General Duty Clause, and did not require employers to use the suggested means of abatement. OSHA archives the letter.
Document
Federal opinion letter
Agency
Occupational Safety and Health Administration (OSHA)
Document number
1996-08-29-0
Date issued
August 29, 1996
Status
Archived by the agency
OSHA labels this an archive document and warns that it may no longer represent OSHA policy.
Status last verified October 9, 2026

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NOTICE: This is an OSHA Archive Document, and may no longer represent OSHA Policy. It is presented here as historical content, for research and review purposes only.

August 29, 1996

The Honorable Christopher S. Bond
Chairman
Committee on Small Business
United States Senate
[Recipient address omitted]
Dear Chairman Bond:

I am writing in response to the July 25 letter from members of the Senate Committee on Small Business ("the Committee"), expressing concern over the Department of Labor's intention to issue voluntary guidelines designed to prevent violence at late night retail establishments. As we understand your concerns, they are that compliance with these voluntary guidelines will be required as though they were final rules issued after notice-and-comment rulemaking, that the Occupational Safety and Health Administration ("OSHA") will demand such compliance through enforcement of the General Duty Clause, Section 5(a)(1) of the Occupational Safety and Health Act ("OSH Act" or "the Act"); and that implementation of these voluntary guidelines through their enforcement pursuant to the General Duty Clause is in derogation of the "spirit" of the Regulatory Flexibility Act and the Small Business Regulatory Enforcement Fairness Act ("SBREFA"). Your letter also requested any economic analyses which may have been prepared for these draft guidelines concerning their impact on small business, as well as a list of any other guidelines OSHA is planning to issue.

At the outset, let me respectfully assure you and the Committee that such concerns are unfounded. These guidelines are advisory in nature, and set forth principles and technical information which interested employers may find useful in reducing workplace violence. Recent Bureau of Labor Statistics (BLS) and National Institute for Occupational Safety and Health (NIOSH) statistics indicate that homicide was the second leading cause of job-related death in 1995. It is the leading cause of fatalities in the workplace for women. An average of 18,000 workers are assaulted each week, resulting in millions of lost workdays and costing workers million of dollars in lost wages. OSHA has compiled risk factors for workplace violence identified by NIOSH and three states, and has set forth some useful techniques for reducing those risks. The guidelines are our recommendations based upon such findings.

The guidelines cannot and will not be enforced as though they were standards promulgated after notice-and-comment rulemaking. We hope the discussion which follows will demonstrate that there is a fundamental difference between an employer's obligation under the General Duty Clause, and the role of voluntary guidelines.

The General Duty Clause

As you know, when Congress enacted the Williams-Steiger Occupational Safety and Health Act of 1970, it intended to impose two complementary duties on an employer. The first was an employer's legal obligation to keep its workplace free from recognized hazards, likely to cause death or serious physical harm to its employees, for which a feasible means of abatement existed. (Section 5(a)(1)) This has come to be referred to as the "General Duty Clause." The second legal obligation which Congress imposed on an employer was its duty to comply with specific health and safety standards promulgated by OSHA after notice-and-comment rulemaking. Citations for violation of the General Duty Clause are issued when the four components of this provision are present, and when no specific OSHA standard has been promulgated to address the recognized hazard. These four elements are: 1) the employer failed to keep his workplace free of a "hazard"; 2) the hazard was "recognized" either by the cited employer individually or by the employer's industry generally; 3) the recognized hazard was causing or was likely to cause death or serious physical harm; and 4) there was a feasible means available that would eliminate or materially reduce the hazard. It should be noted that whether or not guidelines exist, an employer is till subject to the same legal requirements of Section 5(a)(1); an employer's duty will arise only when the four elements are present. Conversely, even in the presence of guidelines which offer a specific means of abatement for a recognized hazard found in an employer's workplace, the employer need not abate the hazard by the means suggested in the guidelines. Rather, an employer is always free to choose its own method of abatement.

The Role of Voluntary Guidelines

Voluntary guidelines, whether developed by governmental bodies such as OSHA, NIOSH, Centers for Disease Control (CDC), or private organizations such as the American National Standards Institute (ANSI), the National Fire Protection Association (NFPA), or others may be nothing more than a compilation of studies prepared by experts in a particular field. In the case of the late night retail guidelines, which are still in draft, the principles articulated therein are based largely on the laws, regulations, and guidelines of the states of Florida, Washington, and California, respectively.

OSHA intends to present these guidelines as a "best practices" guide, as a means of disseminating information, which interested employers are free, not forced, to utilize. The guidelines do not create any duties under the OSH Act. Therefore, an employer's failure to implement them does not constitute a violation of Section 5(a)(1) . For example when OSHA officially released its Guidelines for Preventing Workplace Violence for Health Care and Social Service Workers, we followed up with a memorandum to our Regional Administrators stating that the guidelines were for "educational purpose only," and that no citations should be issued based upon them.

Finally, we would note that these draft guidelines, which are still a work in progress, were a collaborative effort which involved professionals form the Department of Labor, the states, industry groups, organized labor, and a victims' rights group. Meetings with these representatives were held to collect information on the issue and obtain comments on the drafts; the guidelines were posted on the Internet to ensure the widest distribution possible, so that even those who did not attend these meetings could make their views known. At the end of this period, in response to requests for extensions of time from industry groups, the sixty (60) day comment period was extended for an additional ninety (90) days, through September 30. We would respectfully submit that this process was fully consistent with the New OSHA, and that current draft exemplifies the spirit of cooperation and consultation between government, labor, industry and the employees we are duty-bound to protect.

As we hope the foregoing discussion has illustrated, these guidelines are not intended to have the force and effect of rules which can only be promulgated after notice-and-comment, nor can they be enforced through Section 5(a)(1). We will endeavor to make this point even clearer in the final version of the guidelines. Consequently, we do not believe the guidelines fall within the spirit or letter of the definition of "rule" in the Regulatory Flexibility Act, which would require an analysis of the economic impact on small business. Therefore, the agency did not conduct any studies of the economic consequences of the guidelines.

We appreciate this opportunity to provide the Committee with information on these draft guidelines. At the present time, we are not working on any other guidelines. We would be pleased to continue this discussion with you or Committee staff if you have any further questions.

Thank you for your interest in occupational safety and health.

Sincerely,
Joseph A. Dear
Assistant Secretary

[Requester letter reproduced on OSHA page; omitted here.]

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