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Reissued UI benefit accuracy operations guide
Summary ETA reissued the third edition of Employment and Training Operations Guide 400 for state Benefit Accuracy Measurement work. The letter directs users to replace the previous edition, and the attachment contains the full revised guide. The guide’s printed OMB approval date has passed, leaving current approval information unclear.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
UIPL No. 16-13
Date issued
April 12, 2013
Status
Unknown
ETA's advisory listing marks this letter Active and its PDF says 'Expiration Date: Continuing.' The attached guide displays an OMB expiration date of December 31, 2015; its current approval information was not verified as of 2026-10-24.
Status last verified October 24, 2026
Apply this to your situation
This page explains the general guidance. Ask about your specific situation and see what current federal labor law says, with citations.
About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.
CLASSIFICATION
EMPLOYMENT AND TRAINING ADMINISTRATION Unemployment Insurance
ADVISORY SYSTEM CORRESPONDENCE SYMBOL
U.S. DEPARTMENT OF LABOR OUI/DPM
Washington, D.C. 20210 DATE
April 12, 2013
ADVISORY: UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 16-13
TO: STATE WORKFORCE AGENCIES
FROM: JANE OATES /s/
Assistant Secretary
SUBJECT: Reissuance of the State Unemployment Insurance (UI) Benefit Accuracy
Measurement (BAM) Operations Guide (Employment and Training (ET)
Operations Guide 400)
1. Purpose. To reissue the State UI BAM Operations Guide (ET Operations Guide 400).
2. References.
• Employment and Training (ET) Handbook No. 400, 2nd edition, “Unemployment
Insurance Benefits Quality Control ADP User Guide”, ET Handbook No. 400, 2nd edition,
change 1, and ET Handbook No. 400, 2nd edition, change 2; and
• UI Data Validation (DV) Operations Guide (ET Handbook No. 411).
3. Background. Since the issuance of the 2nd edition of ET Handbook No. 400 in 1993 and
subsequent editions in 1994 and 1995, there have been numerous changes to the BAM state
software, which is installed on each state’s Sun computer system. The most recent version of
the software is BAM State Web Software Release 10.2.10. Release notes for all BAM state
software releases are available by clicking the “Release Notes” tab on the Applications Menu
of the UI software on the state Sun System. This handbook has been re-titled for consistency
with other UI software user guides such as the UI DV Operations Guide.
3. OMB Approval. The Office of Management and Budget (OMB) has approved the UI BAM
data collection through December 31, 2015. The approval is OMB No. 1205-0245. The
reporting burden for the collection of the BAM information is 9.11 hours per sample case
investigation.
4. Action Requested. Users should remove and destroy all previous editions and changes and
replace them with the attached. States should review these changes and adjust their
procedures, as necessary.
5. Inquiries. All questions should be directed to the appropriate Regional Office.
6. Attachment. ET Operations Guide 400, “UI Benefit Accuracy Measurement Operations
Guide” (February 2013).
RESCISSIONS EXPIRATION DATE
ET Handbook No. 400, 2nd edition Continuing
Attachment 1 (official PDF: https://www.dol.gov/sites/dolgov/files/ETA/advisories/UIPL/2013/UIPL_16_13_Att.pdf)
Unemployment Insurance
Benefit Accuracy Measurement
Operations Guide
ET Operations Guide 400 - 3rd Edition
U.S. Department of Labor
Employment and Training Administration
Office of Unemployment Insurance
February 2013
OMB No.: 1205-0245 OMB Expiration Date: 12/31/2015 OMB Burden Hours: 9.11
hours per investigation
OMB Burden Statement: These reporting instructions have been approved under the
Paperwork reduction Act of 1995. Persons are not required to respond to this collection
of information unless it displays a valid OMB control number. Public reporting burden
for this collection of information includes the time for reviewing instructions, searching
existing data sources, gathering and maintaining the data needed, and completing and
reviewing the collection of information. Submission is mandatory under SSA 303(a)(6).
Send comments regarding this burden estimate or any other aspect of this collection of
information, including suggestions for reducing this burden, to the U.S. Department of
Labor, Office of Workforce Security, Room S-4231, 200 Constitution Ave., NW,
Washington, DC, 20210.
TABLE OF CONTENTS
Chapter 1
INTRODUCTION .......................................................................................................................................... 1-1
About This Handbook ............................................................................................................................ 1-1
Technical Support .................................................................................................................................. 1-1
Typographic Conventions ...................................................................................................................... 1-1
Software Requirements ......................................................................................................................... 1-2
Benefit Accuracy Measurement (BAM) Program .................................................................................. 1-2
Program Scope ....................................................................................................................................... 1-3
Navigating the System ........................................................................................................................... 1-4
Chapter 2
LOGGING ON .............................................................................................................................................. 2-1
Chapter 3
INVESTIGATOR CASE MANAGEMENT…………………………………………………………………………………………………..3-1
New Investigative Assignments ............................................................................................................. 3-1
Update Cases ......................................................................................................................................... 3-5
Update State Options .......................................................................................................................... 3-20
Unlock Cases ........................................................................................................................................ 3-25
Data Collection Instrument (DCI) Report ............................................................................................. 3-28
Case Review Report ............................................................................................................................. 3-32
Chapter 4
SUPERVISOR CASE MANAGEMENT ............................................................................................................ 4-1
Case Conversion – Automatic Conversion ............................................................................................. 4-1
Case Conversion – Comparison Data Entry ........................................................................................... 4-6
Case Conversion – Sample Case Entry ................................................................................................... 4-9
Case Conversion – Update Comparison Data ...................................................................................... 4-12
Case Conversion – Case Conversion Report ........................................................................................ 4-15
Case Assignment – Assign Cases .......................................................................................................... 4-20
Case Assignment – Reassign Cases ...................................................................................................... 4-23
Case Assignment – Assignment Report ............................................................................................... 4-26
TABLE OF CONTENTS
Reopen Completed Cases .................................................................................................................... 4-29
Fast Supervisory Sign Off ..................................................................................................................... 4-32
Change Control Information ................................................................................................................ 4-36
Delete Cases......................................................................................................................................... 4-39
Stamp – Create/Update Stamp ............................................................................................................ 4-41
Stamp – Stamp Status Report .............................................................................................................. 4-44
Time Lapse Reports – Case Completion and Time Lapse Report ........................................................ 4-48
Time Lapse Reports – User Defined Time Lapse Report ...................................................................... 4-51
Chapter 5
ENVIRONMENT SETTINGS .......................................................................................................................... 5-1
Staff Management ................................................................................................................................. 5-1
Add Staff ................................................................................................................................................ 5-1
Query/Update Staff ............................................................................................................................... 5-6
Delete Staff .......................................................................................................................................... 5-10
Staff Report .......................................................................................................................................... 5-13
Local Office Management .................................................................................................................... 5-15
Add Local Office ................................................................................................................................... 5-16
Query/Update Local Office .................................................................................................................. 5-20
Delete Local Office ............................................................................................................................... 5-23
Enter information for the local office(s) you want to delete and click Query. .................................... 5-24
Local Office Report .............................................................................................................................. 5-26
Validation Limits .................................................................................................................................. 5-28
Update Validation Limits ..................................................................................................................... 5-29
Validation Limits Report ...................................................................................................................... 5-33
Case Review Control ............................................................................................................................ 5-35
State Options Control .......................................................................................................................... 5-38
Update State Options Table ................................................................................................................. 5-38
Update Data Dictionary ....................................................................................................................... 5-49
Update Validations .............................................................................................................................. 5-51
State Options Control Report .............................................................................................................. 5-54
TABLE OF CONTENTS
Chapter 6
STATISTICAL REPORTS ................................................................................................................................ 6-1
Sample Characteristics Report ............................................................................................................... 6-1
Sample Validation Report ...................................................................................................................... 6-5
Denied Claims Accuracy - Error Rates Report ........................................................................................ 6-8
Denied Claims Accuracy - Improper Denials Rates Report .................................................................. 6-11
Denied Claims Accuracy - Responsibility for Improper Denials ........................................................... 6-14
Denied Claims Accuracy - Prior Agency Action for Improper Denials ................................................. 6-17
Denied Claims Accuracy - Improper Denial Rates by Type of Separation ........................................... 6-20
Denied Claims Accuracy - Improper Denial Rates by Type of Nonseparation ..................................... 6-23
Denied Claims Accuracy - Sample Selection Report ............................................................................ 6-26
Denied Claims Accuracy - Case Aging Report ...................................................................................... 6-30
Paid Claims Accuracy - Annual Report ................................................................................................. 6-33
Diagnostic Report ................................................................................................................................ 6-38
Diagnostic Report ................................................................................................................................ 6-39
Diagnostic Report ................................................................................................................................ 6-40
Diagnostic Report ................................................................................................................................ 6-42
Diagnostic Report - QT ......................................................................................................................... 6-43
Paid Claims Accuracy – Error Rates Report.......................................................................................... 6-44
Paid Claims Accuracy – Payment Status Report .................................................................................. 6-49
Paid Claims Accuracy – Error Cause Report ......................................................................................... 6-52
Paid Claims Accuracy – Error Responsibility Summary ........................................................................ 6-55
Paid Claims Accuracy – Point of Detection Payment Error Summary ................................................. 6-58
Paid Claims Accuracy – Work Search Summary................................................................................... 6-61
Paid Claims Accuracy – BPW/WBA/MBA Report ................................................................................. 6-64
Appendix A
Paid Claims Data Elements and Definitions .............................................................................................. A-1
PART B -- CLAIMANT INFORMATION .....................................................................................................A-2
PART C -- BENEFIT YEAR INFORMATION ................................................................................................A-8
PART D -- SEPARATION INFORMATION ...............................................................................................A-12
PART ME -- MONETARY ELIGIBILITY .....................................................................................................A-16
TABLE OF CONTENTS
PART F -- BENEFIT PAYMENT HISTORY ................................................................................................A-25
PART G – EMPLOYMENT SERVICES REGISTRATION/WORK SEARCH ...................................................A-30
PART H –ERROR CLASSIFICATION/CASE COMPLETION ........................................................................A-37
Part I - ERROR ISSUE INFORMATION....................................................................................................A-43
Part R - REOPEN INFORMATION ..........................................................................................................A-55
Appendix B
Denied Claims Data Elements and Definitions...........................................................................................B-1
Data Elements and Descriptions ............................................................................................................ B-2
Case Control and Claimant Information ................................................................................................ B-3
Benefit Year Information ..................................................................................................................... B-13
Monetary Information ......................................................................................................................... B-21
Separation Information ....................................................................................................................... B-29
Nonseparation Information ................................................................................................................. B-32
Case Action and Error Issue Information ............................................................................................. B-47
Coding DCA Error Issues....................................................................................................................... B-51
Reopen Information ............................................................................................................................. B-64
BAM OPERATIONS GUIDE
Chapter 1
INTRODUCTION
About This Handbook
This handbook explains how to navigate the Benefits Accuracy Measurement (BAM)
application of the BAM State Web Software. The most recent version of the software at
the time of publication of the guide is 10.2.10.
Technical Support
If any comments are encountered with the software, contact the Office of
Unemployment Insurance (OUI) Technical Support Staff (Hotline) at 1-800-473-0188 or
send email to [email protected].
Typographic Conventions
This handbook uses the following typographic conventions.
Visual Cue Meaning
1 Sequenced steps to follow when completing a
task
2
Black bold type Button
Blue type Box title
Purple underlined type Links on the software that you can click on
Blue underline type Web or email address
Italics Documents, screen names and menu options
Indicates where to click on the software screen
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Note with additional information
Tip
Software Requirements
To use the Benefit Accuracy Measurement State Web Software you will need a
computer with Internet Explorer Version 6.0 or later.
You will also need a user name and password which you should obtain from your
system administrator for the Sun computer.
Benefit Accuracy Measurement (BAM) Program
Welcome to the world of BAM! This handbook is both an introduction to the BAM
automated system and a reference source for continual use.
The Unemployment Insurance (UI) BAM system (formerly Quality Control [BAM])
provides the basis for assessing the accuracy of UI payments and denied claims. It is
also a diagnostic tool for the use of Federal and State Workforce Agency (SWA) staff in
identifying errors and their causes and in correcting and tracking solutions to these
problems. Representative samples of UI payments and disqualifying eligibility
determinations are drawn and examined intensively to determine whether they were
properly decided and whether UI claimants were paid the proper amounts, or
appropriately denied. Based on the errors identified and information gathered, states will
be able to develop plans and implement corrective actions to ensure accurate
administration of state law, rules, and procedures.
The major objectives of the BAM system are to:
assess the accuracy of UI payments and denied claims
assess improvements in program accuracy and integrity
encourage more efficient administration of the UI program
The system is designed to be comprehensive in coverage by including all areas of the
claims process where errors could occur.
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Program Scope
State resources are targeted to perform detailed investigations of benefits paid and
denied in the largest permanently authorized programs: State UI (including combined
wage claims), Unemployment Compensation for Federal Employees (UCFE), and
Unemployment Compensation for Ex-Servicemembers (UCX) Both intrastate and
interstate claims are included in BAM. The accuracy of paid claims is determined
through a comprehensive audit to ensure that all monetary, separation, and continued
eligibility requirements (such as active work search, Employment Service registration,
and “able and available” requirements) are met. These audits are conducted for
randomly selected compensated weeks, referred to as "key weeks.” BAM assesses the
accuracy of denials by conducting audits of monetary, separation, and nonseparation
determinations that resulted in a denial of benefits. The BAM audits require new and
original fact finding, which is accomplished through claimant interviews, examinations of
agency records (including American Job Center Career Centers and the Employment
Service), and contacts with employers and other parties such as, employer
representatives, labor unions, and private employment agencies to verify all aspects of
the claim that could affect eligibility for payments.
Each case investigated in BAM represents a large number within the UI population. It is
very important that staff adhere to accepted methodology prescribed in the BAM State
Operations Handbook (5th edition) to ensure the reliability of data and the accuracy of
inferences made from the data collected through the BAM investigations.
The states have the responsibility to draw weekly samples of the prescribed size,
perform investigations, identify errors, analyze error rates and other data, and initiate
corrective action if appropriate. The primary federal responsibilities are to ensure
system integrity through monitoring state practices and procedures, to analyze BAM
data to assess performance and program integrity, and to provide the software,
hardware, and technical assistance needed to support the program.
Data gathered on improper payments and disqualifying determinations include such
information as amount of error, type of error, responsible party, and cause of error.
States can tabulate and analyze these data to plan corrective action focused on those
areas where trends have been identified. States can then track the impact of corrective
action by monitoring the results of subsequent BAM samples.
a. Relationship with UI System. BAM is different from other state efforts to
control erroneous payments and disqualifying determinations. For example, while
a Benefit Payment Control investigator tries to identify specific cases of fraud and
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BAM OPERATIONS GUIDE
recapture any overpayments, the BAM investigator looks at sample cases to
produce statistics on the UI program in general. Errors uncovered as a result of
BAM are corrected where feasible; however, the primary purpose is to estimate
the accuracy of UI payments and denials and identify system-wide problems, so
that when corrected, future errors can be prevented. Likewise, the quality review
of nonmonetary determinations accomplished under the Benefits Timeliness and
Quality (BTQ) system provides an assessment of the adequacy of the state’s
fact-finding, application of law and policy, and the written determination, but does
not inform the system about the accuracy of the determination.
BAM is part of the UI program. Therefore, the findings of BAM must be consistent
with official rules and written policies of the state. The regulation that establishes
the Quality Control program for UI (20 CFR 602), requires BAM to, “Conclude all
findings of inaccuracy as detected through BAM investigations with appropriate
official actions, in accordance with the applicable State and Federal laws.”
b. Automation of BAM Data Collection. The BAM system has been designed
to be as highly automated as possible. This system is designed to increase the
accuracy of data flows by minimizing the number of paper transactions and
simplifying data storage and retrieval; to increase the usefulness of the data by
simplifying data retrieval and raising the sophistication with which it can be
manipulated and combined with other data; and to reduce the amount of time
BAM staff must spend in data handling. The system is also designed to allow for
the development of state specific fields.
Navigating the System
The BAM software is a web-based application with certain characteristics that the user
should be aware of.
Multiple Users. The software supports multiple, concurrent users. However, it
was not designed to allow, for example, update of a single table by multiple
users at the same time.
Time Out. You will be automatically logged out from the application if you are
inactive for more than 60 minutes. Exception to this rule is Case Conversion
and Update Cases modules which have 2 hour and 5 hour timeouts respectively.
To maintain your session hit a keystroke or move your mouse. You should
perform “save” operations frequently if there is a danger of work being lost due
to inactivity.
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BAM OPERATIONS GUIDE
Exit from Screens. The user can exit from a secondary window within the
application through use of the “X” in the upper right corner of the window. Be
aware that the “X” at the extreme upper corner of the screen will exit the user
from the entire application. This will require the user to sign on again and may
result in lost data.
<Control End> and <Control Home>. <Control End> will take you immediately
to the bottom of any screen and <Control Home> to the top.
Use of the Back button. The internet browser has a Back button that allows the
user to return to a previous screen. Users should be aware that use of this
button may result in unexpected results. The problem can be avoided by using
the links on the software screens that were designed to navigate to other
screens. For example, the Home link at the bottom of a screen will take you
back to the Application Menu.
Print Function. To print screens, use the print function on your browser or if
available, the print button at the bottom of the screen. Some screen sizes
exceed the width of a portrait print. In this case try the landscape option on your
printer. You can also try copying the screen to MS Word, Excel or some other
utility and print from there. Your Sun system administrator should be able to
assist you if you encounter problems.
Save Function. Use the Save button to save data in the BAM application.
Help Links. The application has Help links on certain screens. The query field
names and data entry field names provide links to the respective help files.
Clicking on the label of a field name displays the corresponding field help
information.
Action Buttons. Various applications include action buttons. For example, the
query screen has the following buttons:
o Submit Query: Submits the user’s query request.
o Clear Query: Resets all the query fields
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Chapter 2
LOGGING ON
To log on to the benefit accuracy measurement software, follow the next steps.
1. Go to your state Unemployment Insurance Applications Menu screen, select BAM
(Benefit Accuracy Measurement) (OMB No. 1205-0245).
2. Select one of the BAM Functional applications: Investigator Case Management,
Supervisor Case Management, Environment Settings, Statistical Reports, and
Forms.
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3. Next select one of the Sub-functional applications within the Functional application.
The BAM login screen does not appear until you have selected BAM (Benefit
Accuracy Measurement) (OMB No. 1205-0245) from Application Menu; 2) selected
a Function Application; 3) selected a Sub-Function application.
4. The Benefit Accuracy Measurement login screen will appear.
Screen shots in this handbook might look different (fonts and colors) than your
screen due to your desktop and browser settings.
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5. Enter your Login ID and Password.
Login ID and password are assigned by your state Sun system administrator.
Passwords are case sensitive, i.e., the user must use capital letters or special
characters such as (#, *, or %) if these are part of the password.
6. Click on the Submit button
7. The Benefit Accuracy Measurement screen, for application selected will appear.
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BAM OPERATIONS GUIDE
8. The Home link at the bottom of the Benefit Accuracy Measurement screen returns
you to the state menu. The Feedback link accesses contact information for technical
problems. The Help link accesses information for all items and functions on the
screen.
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Chapter 3
INVESTIGATOR CASE MANAGEMENT
New Investigative Assignments
The New Investigative Assignments application allows the users to generate the New
Investigative Assignments Report, which lists the recently assigned and reassigned
cases. To access New Investigative Assignments, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Investigator Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select New Investigative Assignments from Application Menu
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
5. New Investigative Assignments screen appears.
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This screen has two query selections. Sort by Investigator ID sorts the results by
investigator identification number; this is the default selection. Sort by Social Security
Number sorts the results by social security number.
PCA/DCA identifies the type of BAM cases the application will process. PCA: Paid Claims
Accuracy identifies the Benefit Accuracy Measurement of UI Paid Claims. This will always
be the default selection in all applications. DCA: Denied Claims Accuracy identifies the
Benefit Accuracy Measurement of UI Denied Claims. The DCA cases include monetary,
separation and nonseparation determinations. These determinations are identified by
the ‘Sample Type’ as follows: 2 = Monetary, 3 = Separation, and 4 = Nonseparation.
Denied Claims Accuracy is not a valid option for the following reports: Update State
Options, Case Review Report, Official Time Lapse Report, State Options Control, and
Sample Validation Report.
6. Select query parameters and click the Submit button.
The Home link at the bottom of the
screen returns you to the state menu.
The Feedback link accesses contact
information for technical problems.
The Help link accesses information
on all available functions on the
screen.
7. The New Investigative Assignments by ID or Social Security Number (PCA or DCA)
will appear depending on the query selected.
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The New Investigative Assignments report should be printed for use as a
reference and if the need arises for a case to be reassigned.
Update Cases
The Update Cases application allows supervisors and investigators to update the
required Data Collection Instrument (DCI) items and complete the review of a case. The
application allows the user to generate a DCI report. The application also generates a
Case Review Report for Paid Claims Accuracy (PCA). When multiple cases are
selected to update, the first case is displayed by default. The Update Cases application
can be used for either PCA or DCA. To access the Update Cases application, follow
these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Investigator Case Management from the Applications Menu.
3. Select Update Cases from the Applications Menu.
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click submit.
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If logged in already you can skip steps 1 thru 4 and go directly to the
Applications Menu and select Update Cases and the screen in step 5 below will
appear.
5. Update Cases screen appears.
The Update Cases application can be used for either Paid Claim Accuracy (PCA) or
Denied Claims Accuracy (DCA) and provide the following options: Query Using Batch
#, SEQ # (PCA & DCA), Query Using SSN, Key Week (PCA only) and Query Using
Criteria (PCA only).
6. Select query parameters and click the Submit button.
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BAM OPERATIONS GUIDE
7. The Update Cases screen will appear for the query selected.
Query Using Batch #, SEQ # (PCA Example)
Query Using SSN (PCA Only)
Query Using Criteria (PCA only)
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BAM OPERATIONS GUIDE
Query Using Batch #, SEQ # (DCA Example)
If the query selected for Update Cases is SSN - Key Week or Criteria for DCA you’ll get
the warning below.
8. Enter appropriate data for selected query (five cases may be entered) and click
Submit Query button.
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BAM OPERATIONS GUIDE
9. The Update Cases – PCA or DCA for query selected will appear.
10. Click on a Data Entry Field, and Data Entry Screen for the Data Field selected will
appear.
11. Update Cases – PCA/DCA Data Entry Screen will appear.
(PCA Example)
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BAM OPERATIONS GUIDE
When entering data if wrong format is used a message similar to the one below will
appear.
Validate information and add any information that’s missing. You can either proceed
to the other Data Entry Screens by clicking Next Screen button or click the Validate
button.
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BAM OPERATIONS GUIDE
Clicking the Validate button (which checks fields for proper format) the following screen
appears.
Clicking the Accept button allows the user to store the entries and go back to the main
screen, which appears below.
Investigator will go through all applicable Data Entry Screens remembering to click
the Validate button, then the Accept button, on each Data Entry Screen where
information is entered. Once all Data Entry Screens are validated and accepted
remember to click Save button or all information entered will be lost and have to be
re-entered. Also, if UC Menu button is clicked before the Save button all information
is lost also.
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BAM OPERATIONS GUIDE
Clicking the Save button, saves entries into the database and the screen below
appears.
Investigator has the option now either to select Report button or UC Menu button. If Report is
clicked, the Data Collection Instrument (DCI) Report will appear. A portion of the DCI Report,
which will be discussed later in this chapter in full, is shown below. If the UC Menu button is
clicked, it exits back to the Update Cases screen.
12. If user has selected more than one case, they will have to click Next button after
saving first case. If they click UC Menu, they will get a warning that they will not be
able to review the additional cases selected. If you want to update more cases or
exit program click on the UC Menu button and the following warning appears (click
ok) then the Update Cases screen appears.
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BAM OPERATIONS GUIDE
If you click OK, you will lose any changes that are not saved and will not be able to
review any other cases selected. You will return to the entry screen and enter new
cases.
The Update Cases application consists of multiple data entry screens for PCA and DCA
which are listed below:
The PCA data entry screens consist of the following screens:
B: Data Entry Screen for Claimant Information.
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C: Data Entry Screen for Benefit Year Information.
D: Data Entry Screen for Separation Information.
E: Data Entry Screen for Monetary Eligibility.
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BAM OPERATIONS GUIDE
F: Data Entry Screen for Benefit Payment Information.
G: Data Entry Screen for Registration/Work Search.
H: Data Entry Screen for Error Classification/Case Completion.
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I: Data Entry Screen for Error Issues.
S: Data Entry Screen for State Options.
The DCA data entry screens consist of the following screens:
1-CI: Data Entry Screen for Claimant Information.
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2-BYI: Data Entry Screen for Benefit Year Information.
3-MD: Data Entry Screen for Monetary Data.
4-CA: Data Entry Screen for Case Action.
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5-EI: Data Entry Screen for Error Information.
Separation Data Entry Screen Sample Type 3
Nonseparation Data Entry Screen Sample Type 4
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Update State Options
The Update State Options application allows users to update the State Options
information for the selected cases. The users who have the required permissions may
select either completed or open cases. The State Options are State specific and are
optional.
The Update State Options can be used for Paid Claims Accuracy (PCA) only and
provides the following options:
QUERY USING BATCH #, SEQ #
QUERY USING SSN, KEY WEEK
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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2. Select Investigator Case Management from the Applications Menu.
3. Select Update State Options from the Applications Menu.
4. Benefit Accuracy Measurement login screen appears enter login id and password
and click Submit.
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BAM OPERATIONS GUIDE
If logged in already you can skip steps 1 thru 4 and go directly to the Applications
Menu and select Update State Options. The screen in step 5 below will appear.
5. The Update State Options screen appears.
6. Select query parameters and click the Submit button. (Note: Update State Options
is available only for PCA cases.)
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7. Update State Options screen will appear for the query selected.
8. Enter appropriate data for selected query and click Submit Query button.
9. The Update State Options – PCA screen will appear.
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10. On the Update State Options – PCA screen fill in the Field ID rows 1 thru
7 under Value with correct information and click Save; then if more than one
case is loaded click Next, until all cases loaded are completed remembering to
save each case before clicking next. The number of Fields will vary, depending
on the number of option fields your State has defined.
When Save is clicked and all Values are correctly formatted the following screen will
appear.
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When filling in Values if format is incorrect a warning similar to the one below will
appear. Also, remember every Value must have an entry and changes must be saved
before selecting Next, if you have more than one case to complete.
Unlock Cases
The Unlock Cases application allows privileged users to unlock the cases that have
been locked and provides access to the cases to continue with the investigations/review
process.
The Unlock Cases application can be used for either Paid Claims Accuracy (PCA) or
Denied Claims Accuracy (DCA).
If trying to access a BAM Application from the Application Menu and a screen appears
similar to the ones below with the statement that is circled you will follow the steps
provided to unlock the cases.
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BAM OPERATIONS GUIDE
1. From the BAM application screen click Home.
2. Click Unlock Cases from the Application Menu.
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BAM OPERATIONS GUIDE
3. Select the Investigator ID(s) for the cases that need to be unlocked and either PCA
or DCA, then click Submit. Either a single investigator or multiple investigators can
be selected.
4. If case is successfully unlocked the screen below will appear.
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BAM OPERATIONS GUIDE
If an Investigator ID was selected for which cases are not locked, the screen below will
appear.
Data Collection Instrument (DCI) Report
The DCI Report generates and displays the case information from the database in
usable and concise format, for the selected query parameters. The case information
includes the master information; reopen information, error issues, case assignment
information, and state options information, if available.
The DCI Report can be generated for either PCA or DCA using the following options:
Query using Batch #, SEQ #
Query using SSN, Key Week (for PCA only)
To access the DCI Report application, follow the steps below.
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Investigator Case Management from the Applications Menu.
3. Select DCI Report from the Applications Menu.
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BAM OPERATIONS GUIDE
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click submit.
If logged in already, you can skip steps 1 thru 4 and go directly to Applications Menu
and select DCI Report. The screen in step 5 below will appear.
5. Data Collection Instrument (DCI) Report query menu appears.
6. Select query parameters and click the Submit button.
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BAM OPERATIONS GUIDE
7. The DCI Report – PCA query input screen will appear depending on query selected.
The user will fill in the required information and click Submit Query.
8. The BAM PCA DCI Report will appear.
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BAM OPERATIONS GUIDE
Case Review Report
The Case Review Report generates and displays a listing of all the possible coding
inconsistencies found, in relation to the State’s laws and policies or other data elements,
for the selected query parameters.
The Case Review Report is available for only PCA, and can be generated using the
following options:
Query Using Batch #, Seq #
Query Using SSN, Key Week
To access Case Review Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Investigator Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Case Review Report from the Applications Menu.
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
If logged in already, you can skip steps 1 thru 4 and go directly to Applications Menu
and select Case Review Report. The screen in step 5 below will appear.
5. Case Review Report screen appears.
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BAM OPERATIONS GUIDE
The Case Review Report is only available for PCA and provides the following options
Query Using Batch #, SEQ # and Query Using SSN, Key Week. The selections on the
screen shot above are the default settings.
6. Select query parameters and click the Submit button.
7. The Case Review Report – PCA query input screen will appear depending on query
selected. The user will fill in the required information and click Submit Query.
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BAM OPERATIONS GUIDE
8. The Case Review Report by Batch #, SEQ # or SSN, Key Week will appear
depending on the query selected.
If no insistencies are found report will be similar to the report above, if
inconsistencies are found report will be similar to the report below.
If the user enters query data and no case is available for Batch #, SEQ # or SSN, Key
Week entered; also, if the wrong format is used, messages similar to the following will
appear.
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BAM OPERATIONS GUIDE
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BAM OPERATIONS GUIDE
Chapter 4
SUPERVISOR CASE MANAGEMENT
Case Conversion – Automatic Conversion
Use Automatic Conversion to automatically transfer UI summary data, from the
sfsum.dat file, and claimant data, from the rec1.dat file, to the Benefit Accuracy
Measurement database. The Automatic Conversion application can be used for either
Paid Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To access Automatic
Conversion, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Case Conversion from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Case Conversion screen appears. Select Automatic Conversion. Select PCA
(Paid Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
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BAM OPERATIONS GUIDE
PCA/DCA identifies the type of BAM cases the application will process. PCA: Paid Claims
Accuracy identifies the Benefit Accuracy Measurement of UI Paid Claims. This will always
be the default selection in all applications. DCA: Denied Claims Accuracy identifies the
Benefit Accuracy Measurement of UI Denied Claims. The DCA cases include monetary,
separation and nonseparation determinations. These determinations are identified by
the ‘Sample Type’ as follows: 2 = Monetary, 3 = Separation and 4 = Nonseparation.
Denied Claims Accuracy is not a valid option for the following reports: Update State
Options, Case Review Report, Official Time Lapse Report, State Options Control, and
Sample Validation Report.
6. The Automatic Conversion screen appears, providing batch number information.
Click Continue.
Last Batch Loaded is the highest batch
number in the comparison table. Current
Batch is the batch number of the system’s
current week. Available Batch identifies the
batch available for conversion (currently
populating the sfsum.dat and rec1.dat files).
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
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BAM OPERATIONS GUIDE
7. The Case Conversion Report appears displaying the comparison and sample data
that have been transferred to records in the BAM database. Click on the back arrow
button on your browser to return to the Automatic Conversion screen.
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
CASE CONVERSION REPORT (COMPARISON)
State: State Machine
Batch Number: 201219
Group Sample Population
Size 10 29649
Dollars $2386 $6748885
Variance 7213.60 7471.95
Male 6 15586
Female 4 14063
Sex Missing 0 0
White 4 15182
Non-White 6 14012
Race Missing 0 455
Age < 25 0 3236
Age 25 - 34 4 7315
Age 35 - 44 4 6713
Age 45 - 64 2 11175
Age 65+ 0 1029
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BAM OPERATIONS GUIDE
Age Missing 0 181
Amount <= $50 0 308
Amount $51 - $100 0 2093
Amount $101 - $150 2 4617
Amount $151 - $200 2 5143
Amount $200+ 6 17488
Amount Missing 0 0
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
CASE CONVERSION REPORT (CASES)
State: State Machine
Batch Number: 201219
Sample Type Sequence # SSN KW Date Local Office
1 1 678-00-0786 03/17/2012 3100
1 2 678-00-0772 03/17/2012 3100
1 3 678-00-5065 03/10/2012 3100
1 4 678-00-9457 03/17/2012 3100
1 5 678-00-6111 03/17/2012 3100
1 6 678-00-6161 03/17/2012 3100
1 7 678-00-0024 03/10/2012 3100
1 8 678-00-8621 03/17/2012 3100
1 9 678-00-1789 03/17/2012 3100
1 10 678-00-2595 03/17/2012 3100
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BAM OPERATIONS GUIDE
Case Conversion – Comparison Data Entry
Use Comparison Data Entry to manually enter comparison data, found in the sfsum.dat
file, into the Benefit Accuracy Measurement database. The Comparison Data Entry
application can be used for either Paid Claims Accuracy (PCA) or Denied Claims
Accuracy (DCA). To access Comparison Data Entry, follow these steps.
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Case Conversion from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Case Conversion screen appears. Select Comparison Data Entry. Select PCA
(Paid Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
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BAM OPERATIONS GUIDE
6. The Comparison Data Entry screen appears providing batch number information.
Enter the number of the batch for which comparison data will be
loaded manually. Click Submit Query.
Last Batch Loaded is the highest batch
number in the comparison table. Current
Batch is the batch number of the
system’s current week.
7. The Comparison Data Entry screen appears. Enter sample and population data.
Use the tab key to move between fields. Entries must pass field edits. Click Save to
save the comparison data. When saved, the message “
successfully” appears on the bottom of the screen. Click Report to view the resulting
Case Conversion Report. Click Sample Case Entry to go directly to the Sample
Case Entry screen for the same batch. Click CCMenu to return to the Case
Conversion screen.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
Case Conversion – Sample Case Entry
Use Sample Case Entry to manually enter sample data, found in the rec1.dat file, into
the Benefit Accuracy Measurement database. Comparison data must be entered prior
to sample case data. The Sample case Entry application can be used for either Paid
Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To access Sample Case
Entry, follow these steps.
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Supervisor Case Management from the Applications Menu.
3. Select Case Conversion from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
5. The Case Conversion screen appears. Select Sample Case Entry. Select PCA (Paid
Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
6. The Sample Case Entry screen appears, providing batch number information. Enter
the number of the batch for which sample case data will be loaded manually. Click
Submit Query.
Last Batch Loaded is the highest batch
number in the comparison table. Current
Batch is the batch number of the
system’s current week.
7. The Sample Case Entry screen appears. Enter sample case data. Use the tab key
to move between fields. Entries must pass field edits. Click Save to save the
sample case data. When saved, the message “
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BAM OPERATIONS GUIDE
successfully” appears on the bottom of the screen. Click Report to view the resulting
Case Conversion Report. Click CCMenu to return to the Case Conversion screen.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
Case Conversion – Update Comparison Data
Use Update Comparison Data to edit existing comparison data in the Benefit Accuracy
Measurement database. The Update Comparison Data application can be used for
either Paid Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To access
Update Comparison Data, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Supervisor Case Management from the Applications Menu.
3. Select Case Conversion from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
5. The Case Conversion screen appears. Select Update Comparison Data. Select PCA
(Paid Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
6. The Update Comparison Data screen appears, providing batch number information.
Enter the batch number and sample type (for DCA, only) for which the associated
comparison data will be modified. Click Submit Query.
Last Batch Loaded is the highest batch number in the comparison table. Current Batch is
the batch number of the system’s current week.
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BAM OPERATIONS GUIDE
7. The Update Comparison Data screen appears. Enter data changes and click Save.
8. When saved, the updated entries and the message “
successfully” are displayed in The Update Comparison Data screen. Click Report to
view the resulting Case Conversion Report. Click CCMenu to return to the Case
Conversion screen.
The Home link at the bottom of the screen returns you to the state menu. The
Feedback link accesses contact information for technical problems. The Help link
accesses information on all available functions on the screen.
Case Conversion – Case Conversion Report
Use Case Conversion Report to produce a table displaying the comparison and sample
case data for the selected batch. The Case Conversion Report application can be used
for either Paid Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To access
Case Conversion Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Supervisor Case Management from the Applications Menu.
3. Select Case Conversion from the Applications Menu.
4 - 16
BAM OPERATIONS GUIDE
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Case Conversion screen appears. Select Case Conversion Report. Select PCA
(Paid Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
6. The Case Conversion Report screen appears enter a batch number click Submit
Query.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Case Conversion Report for the selected batch appears. Click your browser’s
back arrow button to return to the Case Conversion Report screen.
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
CASE CONVERSION REPORT (COMPARISON)
State: State Machine
Batch Number: 201218
Group Sample Population
Size 6 43274
Dollars $1781 $14767140
Variance 26514.17 21659.45
Male 4 28012
Female 2 15255
Sex Missing 0 7
White 5 35082
Non-White 0 4419
Race Missing 1 3773
Age < 25 0 3509
Age 25 - 34 2 10923
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BAM OPERATIONS GUIDE
Age 35 - 44 2 8989
Age 45 - 64 1 18294
Age 65+ 1 1559
Age Missing 0 0
Amount <= $50 0 401
Amount $51 - $100 1 1617
Amount $101 - $150 0 2900
Amount $151 - $200 1 3713
Amount $200+ 4 34643
Amount Missing 0 0
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
CASE CONVERSION REPORT (CASES)
State: State Machine
Batch Number: 201218
Sample Type Sequence # SSN KW Date Local Office
1 1 476-00-2368 04/28/2012 1500
1 2 474-00-8536 04/28/2012 1500
1 3 469-00-5722 04/28/2012 1500
1 4 504-00-7515 04/28/2012 1910
1 5 476-00-8764 04/28/2012 1910
1 6 328-00-8453 04/28/2012 1910
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BAM OPERATIONS GUIDE
Case Assignment – Assign Cases
Use Assign Cases to assign the cases included in the mostly recently loaded batch. The
Assign Cases application can be used for either Paid Claims Accuracy (PCA) or Denied
Claims Accuracy (DCA). To access Assign Cases, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Case Assignment from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
4 - 21
BAM OPERATIONS GUIDE
5. The Case Assignment screen appears. Select Assign Cases. Select sorting order for
cases to be displayed. Select PCA (Paid Claims Accuracy) or DCA (Denied Claims
Accuracy). Click Submit.
6. The Assign Cases screen appears listing all cases in the most recently loaded
batch. All cases must be assigned before the next batch can be loaded. For each
case listed, select an Investigator (InvID) from the drop down menu. Click Save.
When saved, the selected InvIDs and the message “
successfully” are displayed at the bottom of the Assign Cases screen.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
Case Assignment – Reassign Cases
Use Reassign Cases to reassign open cases. The Reassign Cases application can be
used for either Paid Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To
access Reassign Cases, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Case Assignment from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Case Assignment screen appears. Select Reassign Cases. Select sorting order
for cases to be displayed. Select PCA (Paid Claims Accuracy) or DCA (Denied
Claims Accuracy). Click Submit.
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BAM OPERATIONS GUIDE
The Reassign Cases query screen appears. To select the case(s) to be reassigned,
enter parameters for any of the displayed data elements. For example, to select all open
cases from batch 201218, select “equal to” in the drop down menu and enter “201218”
in the beginning batch field. Click Submit Query.
6. The Reassign Cases screen appears. For each case to be reassigned, select an
Investigator (InvID) from the drop down menu (not all cases listed need be
reassigned). Click Save to save the investigator assignments. When saved, the
selected InvIDs and the message “ ” are
displayed in the Reassign Cases screen. Click Query to return to the Reassign
Cases query screen.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
4 - 25
BAM OPERATIONS GUIDE
Case Assignment – Assignment Report
Use Assignment Report to view a list of assigned cases from the most recently loaded
batch. The Assignment Report application can be used for either Paid Claims Accuracy
(PCA) or Denied Claims Accuracy (DCA). To access Assignment Report, follow these
steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
3. Select Case Assignment from the Applications Menu.
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BAM OPERATIONS GUIDE
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Case Assignment screen appears. Select Assignment Report. Select sorting
order for cases to be displayed. Select PCA (Paid Claims Accuracy) or DCA (Denied
Claims Accuracy). Click Submit.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
6. The Case Assignment Report, listing the cases in the last loaded batch that have
been assigned, appears on the screen. Click on the back arrow button of your
browser to return to the Case Assignment screen.
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
CASE ASSIGNMENT REPORT
State: State Machine
BAM SUPERVISOR: 5
SSN Key Week Batch # Seq # Sample Type Assign Date Local Office Inv ID
678-00-0786 03/24/2012 201220 1 1 06/11/2012 3100 5
678-00-0772 03/24/2012 201220 2 1 06/11/2012 3100 5
678-00-5065 03/24/2012 201220 3 1 06/11/2012 3100 5
678-00-9457 03/24/2012 201220 4 1 06/11/2012 3100 5
678-00-6111 03/24/2012 201220 5 1 06/11/2012 3100 5
678-00-6161 03/24/2012 201220 6 1 06/11/2012 3100 5
678-00-0024 03/24/2012 201220 7 1 06/11/2012 3100 5
678-00-8621 03/24/2012 201220 8 1 06/11/2012 3100 5
678-00-0253 03/24/2012 201220 9 1 06/11/2012 3100 5
678-00-5656 03/24/2012 201220 10 1 06/11/2012 3100 5
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BAM OPERATIONS GUIDE
Reopen Completed Cases
Use Reopen Completed Cases to make changes to cases that have already been
signed off. The Reopen Completed Cases application can be used for either Paid
Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To access Reopen
Completed Cases, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Reopen Completed Cases from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Reopen Completed Cases query screen appears. A query will uniquely identify
and select specific cases to reopen. For PCA (Paid Claims Accuracy), two query
options are available: batch/sequence or SSN/Key Week. For DCA (Denied Claims
Accuracy), only the batch/sequence option is available. Choose query option and
click Submit.
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BAM OPERATIONS GUIDE
6. A Reopen Completed Cases screen, reflecting the query option selected, appears.
For PCA (Paid Claims Accuracy), sample type defaults to “1”. For DCA (Denied
Claims Accuracy), select sample type. To search for cases to reopen, enter the
other query parameters and click Submit Query.
7. The Reopen Completed Cases ring menu appears. Click on the letter of the screen
in which the data elements to be changed are located. In the example below, the
(1/2) indicates that you are modifying the first of two cases that have been
reopened.
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BAM OPERATIONS GUIDE
8. After making the desired changes to the case, open the R screen and select a
reopen case code from the drop down menu. Entries in the other two fields will be
made by the system. Click Validate to verify that the changes made pass the data
element edits. Click Accept to close the R screen.
9. The Reopen Completed Cases ring menu appears. Click Save to save changes to
the case. The message “It is saved successfully. (Case 1 of 2)” appears on the screen.
Click Report to view a DATA COLLECTION INSTRUMENT (DCI) REPORT for the
case. If more than one case is being reopened, click Next to move to the next
case.
10. Complete the case by repeating steps 7 through 9.
The Home link at the bottom of the screen returns you to the state menu. The
Feedback link accesses contact information for technical problems. The Help link
accesses information on all available functions on the screen.
Fast Supervisory Sign Off
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BAM OPERATIONS GUIDE
Use Fast Supervisory Signoff to sign off cases without accessing them through Update
Cases. The Fast Supervisory Sign Off application can be used for either Paid Claims
Accuracy (PCA) or Denied Claims Accuracy (DCA). To access Fast Supervisory Sign
Off, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Fast Supervisory Sign Off from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Fast Supervisory Sign Off screen appears. Select query option. Select PCA
(Paid Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
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BAM OPERATIONS GUIDE
6. The Fast Supervisory Sign Off query screen appears. Select Sign Off Code from the
drop down menu. Click Save. When saved, the message “
successfully” appears at the bottom of the screen. Click Report to view a Data
Collection Instrument (DCI) Report for the case. Click Select Case to return to the
Fast Supervisory Sign Off screen.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
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BAM OPERATIONS GUIDE
Change Control Information
Use Change Control Information to change the control information that exists in the
BAM database with the exception of the batch number and the batch sequence number.
The Change Control Information application can be used for either Paid Claims
Accuracy (PCA) or Denied Claims Accuracy (DCA). To access Change Control
Information, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Change Control Information from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Change Control Information screen appears. Select Query option. Select PCA
(Paid Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
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BAM OPERATIONS GUIDE
6. A Change Control Information query screen, reflecting the selected query option,
appears. For PCA (Paid Claims Accuracy), sample type defaults to “1”. For DCA
(Denied Claims Accuracy), select sample type. To search for cases whose control
information must be modified, enter the appropriate query combination: SSN/Key
Week or Batch Number/Sequence Number. Click Submit Query.
7. A Change Control Information screen appears for the selected case. Enter the necessary
changes. Click Save. When saved, the message “ Control Information was saved
successfully” appears at the bottom of the screen. Click Select Case to return to the Change
Control Information query screen.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The
Feedback link accesses contact information for technical problems. The Help link
accesses information on all available functions on the screen.
Delete Cases
Use Delete Cases to mark an open case for deletion or unmark a deleted case. The
Delete Cases application can be used for either Paid Claims Accuracy (PCA) or Denied
Claims Accuracy (DCA). To access Delete Cases, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu
2. Select Supervisor Case Management from the Applications Menu.
3. Select Delete Cases from the Applications Menu.
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BAM OPERATIONS GUIDE
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
5. The Delete Cases screen appears. Enter the batch, sequence number, and sample
type of the case to be either marked or unmarked for deletion. Select PCA (Paid
Claims Accuracy) or DCA (Denied Claims Accuracy). Click Submit. The appropriate
message appears on the screen: “
marked for deletion” or “ ted case (Batch: xxxxxx; Seq: x) has been
unmarked.” Marking a case for deletion will enter code ‘9’ into the Program Code
data element in the database; unmarking a case will delete code ‘9’ from the
Program Code data element in the database.
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BAM OPERATIONS GUIDE
For PCA cases, the amount paid to the claimant for the Key Week (data element
f13) must be entered using Update Cases before the cases can be marked for
deletion.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
Stamp – Create/Update Stamp
Use Stamp to pre-fill data elements for all BAM cases. The Stamp application can be
used for either Paid Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To
access Stamp, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Stamp from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
5. The Stamp screen appears. Select Create/Update Stamp. Select PCA (Paid Claims
Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
6. A Stamp screen appears with the data elements that are eligible to be pre-filled. Use
the drop-down menus to select the pre-fill values. All case records will be pre-filled
with these values. Click Save. When saved, the message “
successfully” appears at the bottom of the screen.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. Click Report to view the current stamp values. Click on your browser’s back arrow
button to return to the Stamp screen.
Stamp – Stamp Status Report
Use Stamp Status Report to view the current Stamp values. The Stamp Status Report
application can be used for either Paid Claims Accuracy (PCA) or Denied Claims
Accuracy (DCA). To access Stamp Status Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Supervisor Case Management from the Applications Menu.
3. Select Stamp from the Applications Menu.
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BAM OPERATIONS GUIDE
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
5. The Stamp screen appears. Select Stamp Status Report. Select PCA (Paid Claims
Accuracy) or DCA (Denied Claims Accuracy). Click Submit.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
6. The Stamp Status Report appears. Click on your browser’s back arrow button to
return to the Stamp screen.
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BAM OPERATIONS GUIDE
Time Lapse Reports – Case Completion and Time Lapse Report
The Case Completion and Time Lapse Report displays the number of sample cases,
the number of completed cases, and time lapse for a selected batch range. The Case
Completion and Time Lapse Report application can be used for either Paid Claims
Accuracy (PCA) or Denied Claims Accuracy (DCA). To access Case Completion and
Time Lapse Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
3. Select Time Lapse Reports from the Applications Menu.
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BAM OPERATIONS GUIDE
4. Select Case Completion and Time Lapse Report from the Applications Menu.
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BAM OPERATIONS GUIDE
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Case Completion and Time Lapse Report query screen appears. Enter the
batch range. Select PCA (Paid Claims Accuracy) or DCA (Denied Claims Accuracy).
Click Submit Query.
7. The Case Completion and Time Lapse Report appears. Click on your browser’s
back arrow button to return to the Case Completion and Time Lapse Report query
screen.
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BAM OPERATIONS GUIDE
Time Lapse Reports – User Defined Time Lapse Report
The User Defined Time Lapse Report produces a more detailed time lapse report than
the standard Case Completion and Time Lapse Report. Subgroups of cases can be
selected with options including: open, closed, reassigned, and assigned to specific
supervisors/investigators. The User Defined Time Lapse Report application can be used
for either Paid Claims Accuracy (PCA) or Denied Claims Accuracy (DCA). To access
User Defined Time Lapse Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Supervisor Case Management from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Time Lapse Reports from the Applications Menu.
4. Select User Defined Time Lapse Report from the Applications Menu.
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
6. The User Defined Time Lapse Report query screen appears. Enter a batch range
and select output options. Select PCA (Paid Claims Accuracy) or DCA (Denied
Claims Accuracy). Click Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The
Feedback link accesses contact information for technical problems. The Help link
accesses information on all available functions on the screen.
7. The User Defined Time Lapse Report output appears. Click on your browser’s back
arrow button to return to the User Defined Time Lapse Report query screen.
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BAM OPERATIONS GUIDE
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BAM OPERATIONS GUIDE
Chapter 5
ENVIRONMENT SETTINGS
Staff Management
The Staff Management application allows the privileged users to add, query, update or
delete staff(s). Staffs’ permissions to various Benefit Accuracy Measurement
applications are granted or denied through this application. The Staff Management
Application also allows the user to generate reports on staff(s).
The application query screen is comprised of the following fields:
Query Fields
o ADD STAFF
o QUERY/UPDATE STAFF
o DELETE STAFF
o REPORT STAFF
Add Staff
To access the Staff Management application, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Environment Settings from the Applications Menu.
3. Select Staff Management from Applications Menu
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
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BAM OPERATIONS GUIDE
If logged in already you can skip steps 1 thru 4 and go directly to Applications Menu
and select Staff Management and the screen in step in step 5 below will appear.
5. Staff Management query screen appears.
6. Select Add Staff (This is the default option) and click Submit.
7. The Staff Management screen appears.
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BAM OPERATIONS GUIDE
8. Enter information for the staff you want to add and click Continue.
9. The following screen appears.
10. Click on drop down selections to give individual appropriate access then click
Save.
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BAM OPERATIONS GUIDE
11. The following will appear confirming staff has been added click OK and the Staff
Management screen will appear again.
When entering information on the first screen of Staff Management if a duplicate Login
ID or Staff ID is used a message similar to the one below will appear.
When accessing the remaining options under Staff Management, if not already
logged in follow steps 1 thru 5 above and select the appropriate option; otherwise
follow steps laid out for the remaining Staff Management options.
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BAM OPERATIONS GUIDE
Query/Update Staff
1. From the BAM Staff Management query screen, select Query/Update Staff and
click Submit.
2. The Staff Management screen appears.
3. Enter information for the staff(s) you want to query and click Query.
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BAM OPERATIONS GUIDE
It isn’t necessary to fill in every box; remember if Login ID, First Name, Last Name, or
Staff ID (=) is used, the record assigned will be displayed. If you enter Location, Staff
ID (other than (=) from drop down menu) or Supervisor ID, all records that meet the
criteria entered will be displayed.
4. Staff Management screens similar to the ones below will appear.
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BAM OPERATIONS GUIDE
5. Click on drop down selections to update staff(s) and give appropriate access then
click Save.
6. The following will appear confirming staff has been updated successfully click OK.
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BAM OPERATIONS GUIDE
If you have more than one record to update remember to click th Save button
before going to the next record, if not a warning similar to the one below will
appear.
7. The following will appear when record has been updated successfully.
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BAM OPERATIONS GUIDE
8. If the user clicks Staff Menu the following warning will appear; click OK.
9. The Staff Management query screen will appear.
Delete Staff
1. From the BAM Staff Management query screen, select Delete Staff and click
Submit.
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BAM OPERATIONS GUIDE
2. The Staff Management screen appears.
3. Enter information for the staff(s) you want to delete and click Query.
4. Staff Management screen appears click Delete button.
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BAM OPERATIONS GUIDE
5. The following messages will appear; click OK each time.
6. Staff Management screen will appear. Click Staff Menu if you do not want to delete
any additional staff.
7. The following message appears; click OK.
8. The BAM Staff Management query screen appears.
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BAM OPERATIONS GUIDE
Staff Report
1. From the BAM Staff Management query screen, select Staff Report and click
Submit.
2. The Staff Management screen appears.
3. Enter information for the staff(s) you want to report and click Query.
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BAM OPERATIONS GUIDE
4. The Staff User Authorization File Report will appear.
5. Click the Back Arrow button.
6. Staff Management screen will appear; click Staff Menu.
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BAM OPERATIONS GUIDE
7. The following message appears; click OK.
8. The BAM Staff Management query screen appears.
Local Office Management
The Local Office Management application allows the privileged users to add, query,
update or delete local offices(s). The Local Office Management Application also allows
the user to generate reports on local office(s).
The application screens are comprised of the following sections:
Query Fields
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BAM OPERATIONS GUIDE
o ADD LOCAL OFFICE
o QUERY/UPDATE LOCAL OFFICE
o DELETE LOCAL OFFICE
o LOCAL OFFICE REPORT
Add Local Office
To access the Local Office Management Application, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Environment Settings from the Applications Menu.
3. Select Local Office Management from Applications Menu.
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BAM OPERATIONS GUIDE
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
5. The Local Office Management query screen appears.
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BAM OPERATIONS GUIDE
If logged in already you can skip steps 1 thru 4 and go directly to Applications Menu
and select Local Office Management and the screen in step 5 above will appear.
6. Select Add Local Office (This is the default option) and click Submit.
7. The Local Office Management screen appears.
8. Enter information required to add Local Office and click Save.
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BAM OPERATIONS GUIDE
When adding a local office only the Local Office ID is required to add the local office
to the database. At another time you can select from the Local Office Management
screen Query/Update Local Office and the remaining data can be entered.
entered.
9. The following will appear confirming local office has been added to the database.
Click OK and the Local Office Management screen will appear again.
10. When entering information on the Local Office Management screen if a
duplicate Local Office ID is used a message similar to the one below will
appear.
If an error message appears when adding a local office click Cancel on the Local
Office Management screen and the error can be corrected.
When accessing the remaining options under Local Office Management, if not
already logged in follow steps 1 thru 5 above and select the appropriate option;
otherwise follow steps laid out for the remaining Local Office Management options.
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BAM OPERATIONS GUIDE
Query/Update Local Office
1. From the BAM Local Office Management query screen select Query/Update Local
Office and click Submit.
2. Local Office Management screen will appear.
3. Enter Local Office ID and click Query.
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BAM OPERATIONS GUIDE
4. The following screen will appear; update information and click Save.
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BAM OPERATIONS GUIDE
5. The following message appears click OK.
If you have more than one record to update remember to click the Save button
before going to the next record, if not a warning similar to the one below will
appear.
6. The following will appear when record has been updated successfully; click Report
or LOM Menu.
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BAM OPERATIONS GUIDE
7. If Report is clicked the following will appear.
8. If LOM Menu is clicked the following will appear.
Delete Local Office
From the BAM Local Office Management query screen select Delete Local Office and
click Submit.
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BAM OPERATIONS GUIDE
1. The Local Office Management screen appears.
Enter information for the local office(s) you want to delete and click Query.
2. The Local Office Management screen appears click Delete.
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BAM OPERATIONS GUIDE
3. The following messages will appear; click OK each time.
4. Local Office Management screen will appear. If you do not want to delete any
additional local offices, click LOM Menu.
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BAM OPERATIONS GUIDE
5. BAM Local Office Management query screen will appear.
Local Office Report
1. From the BAM Local Office Management query screen select Local Office Report
and click Submit.
2. The Local office Management screen appears.
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BAM OPERATIONS GUIDE
3. Enter information for the Local Office ID you want to report and click Query.
Remember if you leave every field blank, all Local Office Reports will be
displayed. Also, it isn’t necessary to fill in every box if Local Office ID, Name, Zip
Code, or Supervisor ID (=) is used the record assigned will be displayed. If you
enter Supervisor ID (other than (=) from drop down menu) all records that meet
the criteria will be displayed.
4. The BAM Local Office Report appears.
5. Click the Back Arrow button.
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BAM OPERATIONS GUIDE
6. The Local Office Management screen will appear; click LOM Menu.
7. The BAM Local Office Management screen appears.
Validation Limits
The Validation Limits application allows the privileged users to set or modify the upper
and lower numeric values for specific data elements based on the State law and policy.
These limits are used to update the values for the data elements using Update Cases or
Reopen Completed Cases modules. The Validation Limits application also allows the
user to generate a listing of the current validation limits in a report format.
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BAM OPERATIONS GUIDE
The upper numeric value must be less than or equal to the absolute maximum value.
The lower numeric value must be greater than or equal to the absolute minimum value.
The Validation Limits application can be used for either Paid Claims Accuracy (PCA) or
Denied Claims Accuracy (DCA) and provides the following options:
UPDATE VALIDATION LIMITS
VALIDATION LIMITS REPORT
Update Validation Limits
To access the Validation Limits application, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Environment Settings from the Applications Menu
3. Select Validation Limits from Applications Menu.
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BAM OPERATIONS GUIDE
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
If logged in already you can skip steps 1 thru 4 and go directly to Application Menu
and select Validation Limits and the screen in step 5 below will appear.
5. BAM Validation Limits query screen appears.
6. Select Update Validation Limits PCA/DCA (This is the default option) and click
Submit.
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BAM OPERATIONS GUIDE
7. The Validation Limits screen appears.
On the Validation Limits PCA/DCA screens, the Save, Cancel, Report, and VL Menu
buttons are located at the top and bottom of page.
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BAM OPERATIONS GUIDE
If changes are made on the Validation Limits PCA/DCA screens and the VL Menu
button is clicked before the Save button the following warning message will appear.
8. Click the VL Menu button on the Validation Limits screen.
9. The BAM Validation Limits query screen will appear.
When accessing the remaining options under Validation Limits if not already logged
in follow steps 1 thru 5 above and select appropriate query, otherwise follow steps
laid out for the remaining Validation Limits options.
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BAM OPERATIONS GUIDE
Validation Limits Report
1. From the BAM Validation Limits query screen select Validation Limits Report and
click Submit.
2. The Validation Limits Report will appear for either PCA or DCA.
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BAM OPERATIONS GUIDE
3. Click the back arrow and the Validation Limits Report.
4. The BAM Validation Limits query screen appears.
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BAM OPERATIONS GUIDE
Case Review Control
The Case Review Edits Control application maintains the b_cre table. If the b_cre table
is empty, a screen with default values 'Yes' should be displayed. The Case Review
Edits Control application is available for Paid Claims Accuracy only.
To access the Case Review Control application, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Environment Settings from the Applications Menu.
3. Select Case Review Controls from Applications Menu.
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BAM OPERATIONS GUIDE
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
If logged in already you can skip steps 1 thru 4 and go directly to Applications Menu
and select Case Review Controls and the screen in step 5 below will appear.
5. BAM Case Review Control application screen appears.
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BAM OPERATIONS GUIDE
6. Select the data entry fields that need changes (click on drop down menu and make
selection), then click the Save button.
7. The following screen appears.
The Cancel button allows the user to cancel all the changes made prior to clicking the
Save button.
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BAM OPERATIONS GUIDE
State Options Control
The State Options Control application allows supervisors to set the environment for
Update State Options module according to the State-specific requirements. Users may
modify the State Options table, modify the data dictionary for automatic loading of cases
using Case Conversion module, set validations for each field in the State Options table,
and generate a report. The State Options are available for Paid Claims Accuracy only.
The application provides the following options:
UPDATE STATE OPTIONS TABLE
UPDATE DATA DICTIONARY
UPDATE VALIDATIONS
STATE OPTIONS CONTROL REPORT
Update State Options Table
This option allows the user to change the b_stateoption table. This is the default option.
To access the State Options Control application, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Environment Settings from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select State Options Control from Applications Menu.
4. Benefit Accuracy Measurement login screen appears enter login ID and password
and click Submit.
5 - 39
BAM OPERATIONS GUIDE
If logged in already you can skip steps 1 thru 4 and go directly to Applications Menu
and select State Options Control and the screen in step 5 below will appear.
5. The BAM State Options Control query screen appears.
6. From the BAM State Options Control screen select Update State Options Table (the
default option) and click Submit.
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BAM OPERATIONS GUIDE
7. The Update State Options Table – PCA appears.
The Update State Options Table has the following buttons, which provide the
functionality of the application: Save, Cancel, Add Before, Add, Add After, Drop, and
SOC Menu. Examples of how each button function follows.
The Add Before button allows the user to add a field to the State Options Table before
the selected field.
8. Select a Field ID and click Add Before.
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BAM OPERATIONS GUIDE
9. The following screen will appear.
10. Insert information into the field and click Save. The Save button allows the
user to save updated data.
11. The following will appear click OK.
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BAM OPERATIONS GUIDE
12. The following will appear.
The Add After button allows the user to add a field to the State Options table after the
selected field.
13. Select a Field ID and click Add After.
14. The following will appear.
5 - 43
BAM OPERATIONS GUIDE
The Cancel button allows the user to cancel all the changes (if the Save button is clicked first
the Cancel button cannot be used).
15. Insert information into the field and click Cancel.
16. The following will appear click OK.
5 - 44
BAM OPERATIONS GUIDE
17. The following will appear.
The Drop button allows the user to remove a field from the State Option table.
18. Select Field ID then click Drop.
19. The following will appear click OK.
20. The following will appear.
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BAM OPERATIONS GUIDE
If a user wants to drop Field ID and the Name, Type, and Length are blank or the
data entered hasn’t been saved, the following message will appear.
The Add button in the Update State Options Table – PCA screen, allows the user to add a field
to the end of the State Options table.
21. Click the Add button.
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BAM OPERATIONS GUIDE
22. The following will appear.
23. Add data and click the Save button.
24. The following will appear click OK.
5 - 47
BAM OPERATIONS GUIDE
25. The following will appear.
The SOC Menu button allows the user
to go back to the State Options Control
menu.
26. Click the SOC Menu button.
27. The BAM State Options Control screen will appear.
When accessing the remaining options under State Options Control if not already
logged in follow steps 1 thru 5 above and select the appropriate option, otherwise
follow steps laid out for the remaining State Options Control queries.
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BAM OPERATIONS GUIDE
Update Data Dictionary
This option allows users to make changes to the data dictionary.
1. Select Update Data Dictionary and click Submit button.
2. The Update Data Dictionary – PCA screen will appear.
3. Update necessary information and click Save button.
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BAM OPERATIONS GUIDE
4. The following will appear.
5. Click the SOC Menu button.
6. The BAM State Options Control screen will appear.
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BAM OPERATIONS GUIDE
Update Validations
This option allows the user to create and make changes to validation settings for fields.
1. Select Update Validations and click Submit button.
2. The Update Validations – PCA screen appears.
3. Check the fields to be updated under the Select column then click Continue (at least one
field must be selected or has many fields that need to be updated).
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BAM OPERATIONS GUIDE
4. The Update Validations – PCA Field Validation Settings screen appears.
5. Make changes or delete Field Validation Settings and click Save.
If the Next button is clicked before the Save button the following message appears.
6. The following screen appears.
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BAM OPERATIONS GUIDE
7. If you have selected additional fields for updating, click the Next button.
8. When all fields have been updated click the SOC Menu button.
9. The BAM State Options Control screen appears.
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BAM OPERATIONS GUIDE
State Options Control Report
This option allows the user to generate a report on all the validation settings and data dictionary.
1. Select State Options Control Report and click Submit button.
2. The State Options Control Report appears.
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BAM OPERATIONS GUIDE
3. Click the Back button.
4. The BAM State Options Control screen appears.
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BAM OPERATIONS GUIDE
5. Click the Home button.
6. The Unemployment Insurance Application Menu appears.
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BAM OPERATIONS GUIDE
Chapter 6
STATISTICAL REPORTS
Sample Characteristics Report
The Sample Characteristics Report detects errors in the Benefit Accuracy Measurement
(BAM) sampling frame or sample selection procedure. For a description of the BAM
sampling procedure, see ET Handbook No. 395, Chapter III. The program compares the
proportion of sample and population cases falling into specified categories for three data
elements -- sex, race, and age -- to determine whether the claimants comprising the
sample accurately represent the claimant population. The test fails if the probability that
the difference between the sample and population proportions is attributable to chance
(sampling error) is less than five percent. A failed test may indicate a problem with the
sample frame or sampling procedure, although it is important to note that a failed test
also may reflect the normal week-to-week variation in the UI payment population.
Nonetheless, it is important to check the accuracy of the sampling procedures promptly
to avert any negative impact on BAM estimates. The Sample Characteristics Report
application can be used for either Paid Claims Accuracy (PCA) or Denied Claims
Accuracy (DCA).
To access Sample Characteristics Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Sample Characteristics Report from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6-2
BAM OPERATIONS GUIDE
5. The Sample Characteristics Report query screen appears. Enter a batch range and
select either PCA or DCA. Select report type.
Report types include: aggregate,
exceptions, and individual. The
aggregate option prepares a single
characteristics report for the entire batch
range. The exceptions option displays
only diagnostic error messages (failed
tests) for each batch in the given range.
The individual option prepares a
separate characteristics report for each
batch in the given range.
For paid claims click Submit Query. For
denied claims, select sample type
(Monetary, Separation and
Nonseparation determinations) and click
Submit Query.
6-3
BAM OPERATIONS GUIDE
PCA/DCA identifies the type of BAM cases the application will process. PCA: Paid Claims
Accuracy identifies the Benefit Accuracy Measurement of UI Paid Claims. This will always
be the default selection in all applications. DCA: Denied Claims Accuracy identifies the
Benefit Accuracy Measurement of UI Denied Claims. The DCA cases include monetary,
separation and nonseparation determinations. These determinations are identified by
the ‘Sample Type’ as follows: 2 = Monetary, 3 = Separation, and 4 = Nonseparation.
Denied Claims Accuracy is not a valid option for the following reports: Update State
Options, Case Review Report, Official Time Lapse Report, State Options Control, and
Sample Validation Report.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
6. A Sample Characteristics Report, for the selected query parameters, appears on the
screen.
Example of output for exceptions report
option
Example of output for aggregate report
option
6-4
BAM OPERATIONS GUIDE
Sample Validation Report
The Sample Validation Report detects errors in the BAM sampling frame or sample
selection procedure. For a description of the BAM sampling procedure, see ET
Handbook No. 395, Chapter III. The program compares the proportion of sample cases
falling into each "Dollars Paid" (benefit amount paid to claimant) category with the
known population proportion in that category. The program also compares the average
amount paid to the sample with the average amount paid to the population. Statistical
tests are conducted to estimate the probability of observing a sample value, given the
known population value and sampling error. The test fails if the probability that the
difference between the sample and population is attributable to chance (sampling error)
is less than five percent. If any of the tests fail, a note flagging the problem is included
on the report. A failed test may indicate a problem with the construction of the sampling
frame, although it is important to note that a failed test also may reflect the normal
week-to-week variation in the UI payment population. Nonetheless, it is also important
to check the accuracy of the sampling frame promptly to avoid any negative impact on
BAM estimates. For individual batches, an additional test compares the number of UI
weeks and total dollars paid in the population with statistical control limits, which are
based on the UI weeks and dollars paid in the population for the previous fifty-two
batches. The purpose of this test is to identify potential problems with the BBAM
sampling frame, indicated by unusually large or small values for the population. The
Sample Validation Report application can be used for PCA only.
To access Sample Validation Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
6-5
BAM OPERATIONS GUIDE
3. Select Sample Validation Report from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6-6
BAM OPERATIONS GUIDE
5. Sample Validation Report query screen appears. This report is only available for
PCA. Enter a batch range and report type then click Submit Query. The program
validates batch entries by ensuring that they are legitimate batch numbers and that
comparison reports are available for every batch in the range.
Report types include: aggregate, exceptions,
and individual. The aggregate option prepares
a single validation report for the entire batch
range. The exceptions option displays only
diagnostic error messages (failed tests) for
each batch in the given range. The individual
option prepares a separate validation report
for each batch in the given range.
6. The Sample Validation Report, reflecting the selected query parameters, will appear
on the screen.
Example of output from
aggregate report option
6-7
BAM OPERATIONS GUIDE
Example of output from the exceptions report
option
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
Denied Claims Accuracy - Error Rates Report
Use Error Rates Report to get a breakdown of case errors, by denial type, for completed
cases. To access Error Rates Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6-9
BAM OPERATIONS GUIDE
5. Select Error Rates Report from the Applications Menu.
6. The Error Rates Report screen appears. Enter either a batch range or a combination of
calendar year and quarter. Click Submit Query.
6 - 10
BAM OPERATIONS GUIDE
7. The Error Rates Report, for the specified date range, appears on the screen. An
example of the output follows.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
Denied Claims Accuracy - Improper Denials Rates Report
Use Improper Denials Rates Report to get case error rates and 95% Confidence
Intervals for each denial type based on completed cases. To access Improper Denials
Rates Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6 - 12
BAM OPERATIONS GUIDE
5. Select Improper Denials Rates Report from the Applications Menu.
6. The Improper Denials Error Rates Report screen appears. Enter either a batch range or a
combination of calendar year and quarter. Click Submit Query.
The Home link at the bottom of the
screen returns you to the state menu.
The Feedback link accesses contact
information for technical problems.
The Help link accesses information on
all available functions on the screen.
6 - 13
BAM OPERATIONS GUIDE
7. The Improper Denials Rates Report, for the specified date range, appears on the
screen. An example of the output follows.
Denied Claims Accuracy - Responsibility for Improper Denials
Use the Responsibility for Improper Denials report to get a breakdown of case errors, by
denial type and error responsibility category, for completed cases. To access
Responsibility for Improper Denials, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
5. The Denied Claims Accuracy submenu appears. Select Responsibility for Improper
Denials.
6. The Responsibility for Improper Denials screen appears. Enter either a batch range or a
combination of calendar year and quarter. Click Submit Query.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Responsibility for Improper Denials report, for the specified date range,
appears on the screen. An example of the output follows.
Denied Claims Accuracy - Prior Agency Action for Improper Denials
Use Prior Agency Action for Improper Denials to get a breakdown of case errors, by
denial type and prior agency action category, for completed cases. To access Prior
Agency Action for Improper Denials, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Denied Claims Accuracy from the Applications Menu.
4. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
5. The Denied Claims Accuracy submenu appears. Select Prior Agency Action for
Improper Denials.
6. The Prior Agency Action for Improper Denials screen appears. Enter either a batch range or
a combination of calendar year and quarter. Click Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Prior Agency Action for Improper Denials report, for the specified date range,
appears on the screen. An example of the output follows.
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BAM OPERATIONS GUIDE
Denied Claims Accuracy - Improper Denial Rates by Type of
Separation
Use Improper Denial Rates by Type of Separation to get a breakdown of improper
denials by type of separation, for completed cases. To access Improper Denial Rates by
Type of Separation, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
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BAM OPERATIONS GUIDE
4. The Denied Claims Accuracy submenu appears. Select Improper Denials Rates by
Type of Separation.
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
6. The Improper Denial Rates by Type of Separation screen appears. Enter either a batch
range or a combination of calendar year and quarter. Click on the Submit Query button.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Improper Denial Rates by Type of Separation report, for the specified date
range, appears on the screen. An example of the output follows.
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BAM OPERATIONS GUIDE
Denied Claims Accuracy - Improper Denial Rates by Type of
Nonseparation
Use Improper Denial Rates by Type of Nonseparation to get a breakdown of improper
denials by type of nonseparation, for completed cases. To access Improper Denial
Rates by Type of Nonseparation, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
4. The Denied Claims Accuracy submenu appears. Select Improper Denials by Type
of Nonseparation.
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BAM OPERATIONS GUIDE
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Improper Denial Rates by Type of Nonseparation screen appears. Enter either a batch
range or a combination of calendar year and quarter. Click Submit Query.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Improper Denial Rates by Type of Nonseparation report, for the specified date
range, appears on the screen. An example of the output follows.
Denied Claims Accuracy - Sample Selection Report
The Sample Selection Report is a tool for managers to track the number of valid sample
cases selected during the CY. To access Sample Selection Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
4. The Denied Claims Accuracy submenu appears. Select Sample Selection Report.
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BAM OPERATIONS GUIDE
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Sample Selection Report screen appears.
Enter a combination of calendar year and quarter.
Select report type. The report has two output
options: summary and batch. The summary
option compares a projected total of valid sample
cases to the annual sample allocation of 150
cases for each sample type. The batch option
lists the number of cases sampled and those that
are valid for each batch, broken down by sample
type. Click Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Sample Selection Report, for the specified date range, appears on the screen.
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BAM OPERATIONS GUIDE
Example of output from the
summary report option
Example of
output from
the batch
report option
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BAM OPERATIONS GUIDE
Denied Claims Accuracy - Case Aging Report
Use Case Aging Report to track case completion for individual investigators. To access
Case Aging Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
3. Select Denied Claims Accuracy from the Applications Menu.
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BAM OPERATIONS GUIDE
4. The Denied Claims Accuracy submenu appears. Select Case Aging Report.
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
6. The Case Aging Report screen appears. Enter either a batch range or a combination of
calendar year and quarter. Select investigator ID(s) and report type. Click Submit Query.
Report Types include: Summary, Case
List, or both. The summary option lists,
by batch and sample type, the number of
sample cases, the number of completed
cases and the general age category of
pending cases. The case list option
gives the age of each individual pending
case.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Case Aging Report, for the specified date range, appears on the screen. An
example of the output follows.
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BAM OPERATIONS GUIDE
Example of output
from the case list
report option
Example of output from the
summary report option
Paid Claims Accuracy - Annual Report
Use Annual Report to get estimated rates for proper payments, overpayments, and
underpayments along with 95% confidence intervals. Overpayments are also shown by
cause and responsibility categories. To access the Annual Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Paid Claims Accuracy from the Applications Menu.
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BAM OPERATIONS GUIDE
4. The Paid Claims Accuracy submenu appears. Select Annual Report.
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Annual Report query screen appears. Enter either a batch range or a combination of
calendar year and quarter. Indicate if you want to include diagnostics which provide
intermediary steps for the rates calculations. Click Submit Query.
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BAM OPERATIONS GUIDE
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Annual Report, for the specified date range, appears on the screen. An
example of the output with diagnostics follows.
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
ANNUAL REPORT
STATE: QT
1st QTR of 2012
Total Dollars Paid in Population $296,088,841
Sample Size 117
Percentage 95% Confidence
Of Dollars Interval (+ / -)
Proper Payments 91.3% 4.4%
Overpayments 8.7% 4.4%
Total 100.0%
Underpayments 0.6% 0.8%
Claimants failing to conduct required work search were given formal warnings and no
overpayment was established. The proper payment rate would be lower and the overpayment
rate would be higher if these cases were counted as erroneous payments.
The State completed 76.47% of the cases within 90 days.
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BAM OPERATIONS GUIDE
The BAM program standard is to complete 95% of the cases within 90 days.
BENEFIT ACCURACY MEASUREMENT
PAID CLAIMS ACCURACY
ANNUAL REPORT (Supplemental Data)
STATE: QT
1st QTR of 2012
Responsibility for Overpayments (Percent of Dollars Overpaid)
Claimant Only 83.8
Claimant + Employer 15.2
Employer Only 0.9
Agency Only 0.0
Claimant + Agency 0.0
Employer + Agency 0.0
Claimant + Employer + Agency 0.0
Other Only 0.0
Claimant + Other 0.0
Employer + Other 0.0
Agency + Other 0.0
Claimant + Employer + Other 0.0
Claimant + Agency + Other 0.0
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BAM OPERATIONS GUIDE
Employer + Agency + Other 0.0
Claimant + Employer + Agency + Other 0.0
Responsibility Not Specified 0.0
Cause for Overpayments (Percent of Dollars Overpaid)
Benefit Year Earnings Issues 77.7
Eligibility Issues Excluding Work Search 13.6
Work Search Issues 4.4
Separation Issues 3.4
Base Period Wage Issues 0.9
Other Issues 0.0
Diagnostic Report
All completed cases, including c1=1,2,3,4,5,6,7,8,9.
m = 117
Count (1) if f13 > 0 and (h9 is not null or c1=8 or 9)
Only cases with c1=1,2,3,4,5,6,7.
m* = 117
Count (1) if f13 > 0 and h9 is not null and c1=1..7
Batches Before Merge
mh = count (1) if f13 > 0 and (h9 is not null or c1='8' or '9')
BATCH mh CM1 CM4
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BAM OPERATIONS GUIDE
201201 13 13 $23,726,854
201202 7 7 $23,382,751
201203 6 6 $24,479,272
201204 15 15 $25,115,569
201205 12 12 $25,406,103
201206 13 13 $25,426,857
201207 10 10 $25,466,528
201208 13 13 $25,390,207
201209 14 14 $25,448,461
201210 8 13 $24,924,011
201211 4 11 $24,055,964
201212 2 12 $23,266,264
201213 0 14 $22,057,083
TOTAL: 117 153 $318,145,924
** Merged
Batches**
None
Diagnostic Report
Batch data for "Total Dollars Paid in Population"
Nh = b_comparison.cm2
mh = cases, count (1) if f13 > 0 and (h9 is not null or c1='8' or '9')
WT = Nh/mh
PD = sum(f13), if f13 > 0 and (h9 is not null or c1='8' or '9')
WT_PD = WT * PD
EXC = sum(f13), if f13 > 0 and (c1='8' or '9')
WT_EXC = WT * EXC
POP = b_comparison.cm4
BATCH Nh mh WT PD WT_PD EXC WT_EXC POP
201201 69,576 13 5,352.0000 $4,369.00 $23,382,888.00 $.00 $.00 $23,726,854
201202 68,367 7 9,766.7143 $2,192.00 $21,408,637.71 $.00 $.00 $23,382,751
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BAM OPERATIONS GUIDE
201203 71,027 6 11,837.8333 $1,899.00 $22,480,045.50 $.00 $.00 $24,479,272
201204 73,000 15 4,866.6667 $5,225.00 $25,428,333.33 $.00 $.00 $25,115,569
201205 73,773 12 6,147.7500 $3,939.00 $24,215,987.25 $.00 $.00 $25,406,103
201206 73,584 13 5,660.3077 $4,319.00 $24,446,868.92 $.00 $.00 $25,426,857
201207 73,675 10 7,367.5000 $3,336.00 $24,577,980.00 $.00 $.00 $25,466,528
201208 73,447 13 5,649.7692 $4,462.00 $25,209,270.31 $.00 $.00 $25,390,207
201209 73,474 14 5,248.1429 $4,941.00 $25,931,073.86 $.00 $.00 $25,448,461
201210 72,081 8 9,010.1250 $3,127.00 $28,174,660.88 $.00 $.00 $24,924,011
201211 69,470 4 17,367.5000 $994.00 $17,263,295.00 $.00 $.00 $24,055,964
201212 67,142 2 33,571.0000 $579.00 $19,437,609.00 $.00 $.00 $23,266,264
TOTAL: 117 $281,956,649.76 $.00 $296,088,841
Total Dollars Paid in Population
Total WT_PD Total WT_EXC R_X Total POP EXC Amount Paid
(A) (B) (C=B/A) (D) (E=C*D) (F=D-E)
$281,956,649.76 $.00 $.0000 $296,088,841 $.00 $296,088,841
Diagnostic Report
Batch data for "Proper Payments, Overpayments and Underpayments"
Nh = b_comparison.cm2
mh = cases, count (1) if (f13 > 0) and (h9 is not null or c1='8' or '9')
WT = Nh/mh
Conditions: If (f13 > 0) and (h9 is not null) and (c1=1..7). But if c1=8 or 9, then set f13=0, h5=0, h6=0.
WT_PD = WT * sum(f13)
WT_PP = WT * sum(f13-h5)
WT_OP = WT * sum(h5)
WT_UP = WT * sum(h6)
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BAM OPERATIONS GUIDE
BATCH Nh mh WT WT_PD WT_PP WT_OP WT_UP
201201 69,576 13 5,352.0000 $23,382,888.00 $19,904,088.00 $3,478,800.00 $.00
201202 68,367 7 9,766.7143 $21,408,637.71 $17,775,420.00 $3,633,217.71 $.00
201203 71,027 6 11,837.8333 $22,480,045.50 $22,480,045.50 $.00 $.00
201204 73,000 15 4,866.6667 $25,428,333.33 $20,230,733.33 $5,197,600.00 $.00
201205 73,773 12 6,147.7500 $24,215,987.25 $19,918,710.00 $4,297,277.25 $.00
201206 73,584 13 5,660.3077 $24,446,868.92 $18,129,965.54 $6,316,903.38 $1,199,985.23
201207 73,675 10 7,367.5000 $24,577,980.00 $24,577,980.00 $.00 $.00
201208 73,447 13 5,649.7692 $25,209,270.31 $23,559,537.69 $1,649,732.62 $429,382.46
201209 73,474 14 5,248.1429 $25,931,073.86 $25,925,825.71 $5,248.14 $.00
201210 72,081 8 9,010.1250 $28,174,660.88 $28,174,660.88 $.00 $54,060.75
201211 69,470 4 17,367.5000 $17,263,295.00 $17,245,927.50 $17,367.50 $.00
201212 67,142 2 33,571.0000 $19,437,609.00 $19,437,609.00 $.00 $.00
TOTAL: 117 $281,956,649.76 $257,360,503.15 $24,596,146.61 $1,683,428.44
Ratio Estimate & Sampling Variance
WT_PD WT_PP WT_OP WT_UP
(A) (B1) (B2) (B3)
Amount ($) $281,956,649.76 $257,360,503.15 $24,596,146.61 $1,683,428.44
rp ro ru
(B1/A*100) (B2/A*100) (B3/A*100)
Pct. of dollars - 91.277% 8.723% .597%
estVar(r) - .000506 .000506 .000019
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BAM OPERATIONS GUIDE
Confidence
- 4.408% 4.408% .844%
Interval
Diagnostic Report
Overpayment Rates By Responsibility
Codes Subscript WT_RESP WT_OP rk
(A/B*100)
1000 1.1 $20,616,121.85 $24,596,146.61 83.819%
0200 1.2 $225,990.77 $24,596,146.61 .919%
0030 1.3 $.00 $24,596,146.61 .000%
1200 1.4 $3,748,785.85 $24,596,146.61 15.241%
1030 1.5 $.00 $24,596,146.61 .000%
0230 1.6 $.00 $24,596,146.61 .000%
1230 1.7 $.00 $24,596,146.61 .000%
0004 1.8 $.00 $24,596,146.61 .000%
1004 1.9 $.00 $24,596,146.61 .000%
0204 1.10 $.00 $24,596,146.61 .000%
0034 1.11 $.00 $24,596,146.61 .000%
1204 1.12 $.00 $24,596,146.61 .000%
1034 1.13 $.00 $24,596,146.61 .000%
0234 1.14 $.00 $24,596,146.61 .000%
1234 1.15 $.00 $24,596,146.61 .000%
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BAM OPERATIONS GUIDE
Others 1.16 $.00 $24,596,146.61 .000%
TOTAL $24,590,898.46 $24,596,146.61 99.979%
Overpayment Rates By Cause
Codes Subscript WT_CAUSE (A) WT_OP (B) rk
(A/B*100)
100 - 199 2.1 $19,104,580.10 $24,596,146.61 77.673%
200 - 299 2.2 $225,990.77 $24,596,146.61 .919%
300 - 399 2.3 $843,385.85 $24,596,146.61 3.429%
420 - 429 2.4 $1,075,752.00 $24,596,146.61 4.374%
400 - 419
2.5 $3,341,189.75 $24,596,146.61 13.584%
430 - 499
500 - 999 2.6 $.00 $24,596,146.61 .000%
TOTAL $24,590,898.46 $24,596,146.61 99.979%
Diagnostic Report - QT
Footnote #5
Sample Size = valid PCA cases (excludes EUC and deleted cases)
Completed Cases = cases completed within 90 days
Reopened Cases = cases reopened after 90 days and were closed within 90 days initially
Percentage of Cases Completed in 90 Days = ((Completed Cases - Reopened Cases)/Sample Size)*100
Fnote 5
- Sample Size = 153
- Completed Cases = 117
- Reopened Cases = 0
- Percentage of Cases Completed in 90 Days =76.47
* if (Percentage of Cases Completed in 90 Days < 95%), then display the footnote.
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BAM OPERATIONS GUIDE
Paid Claims Accuracy – Error Rates Report
Use Error Rates Report to create, use, and save user-selected error rates report
queries. Report output can be downloaded to an excel spreadsheet or a PDF. To
access the Error Rates Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
3. Select Paid Claims Accuracy from the Applications Menu.
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BAM OPERATIONS GUIDE
4. The Paid Claims Accuracy submenu appears. Select Error Rates Report.
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
6. The Error Rates Report query screen appears. To create a new query, supply the requested
parameters. Enter either a batch range or a combination of calendar year and quarter.
Select rate type. Options include:
Annual Report Rate, which includes fraud, non-fraud recoverable
overpayments, and non-fraud non-recoverable overpayments. All causes and
responsible parties are included in this rate.
Operational Rate, which includes those overpayments that the states are
reasonably expected to detect and establish for recovery -- fraud and non-
fraud recoverable overpayments, excluding work search, employment service
registration, base period wage issues and miscellaneous causes, such as
benefits paid during a period of disqualification, redeterminations, and back
pay awards.
Fraud Rate, which reflects the state-specific definition of unemployment
compensation fraud.
All Rates
Select case error rates, dollar error rates or both. If desired, choose to display error rates by
cause and/or responsibility categories. To run the query click Submit Query. To save the query,
click Save Query. Enter a name for the query and click Save.
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BAM OPERATIONS GUIDE
To use an existing query click on Saved Queries. Select a query and click Run Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Error Rates Report, for the specified date range, appears on the screen.
Examples of the output follow.
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BAM OPERATIONS GUIDE
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BAM OPERATIONS GUIDE
Paid Claims Accuracy – Payment Status Report
Use the Payment Status Report to find the number of proper and improper payments
and the number of over and under payments. Results can be summarized by individual
investigators, supervisory groups or local offices. To access the Payment Status Report,
follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Paid Claims Accuracy from the Applications Menu.
4. The Paid Claims Accuracy submenu appears. Select Payment Status Report.
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BAM OPERATIONS GUIDE
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Payment Status Report query screen appears. Enter beginning and ending batch
numbers. Select from the available report types:
Local Office
All investigators
Supervisor Group Report
Individual Investigator
Report
Use the shift and ctrl keys to select
multiple supervisors or individual
investigators. Click Submit Query.
The Home link at the bottom of the screen
returns you to the state menu. The Feedback link accesses contact information for
technical problems. The Help link accesses information on all available functions on the
screen.
7. The Payment Status Report, for the specified date range, appears on the screen.
An example of the output follows.
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BAM OPERATIONS GUIDE
Paid Claims Accuracy – Error Cause Report
Use the Error Cause Report to find the number of cases with errors associated with
each cause category. Results can be summarized by individual investigators,
supervisory groups or local offices. To access the Error Cause Report, follow these
steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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BAM OPERATIONS GUIDE
2. Select Statistical Reports from the Applications Menu.
3. Select Paid Claims Accuracy from the Applications Menu.
4. The Paid Claims Accuracy submenu appears. Select Error Cause Report.
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BAM OPERATIONS GUIDE
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Error Cause Report query screen appears. Enter beginning and ending batch numbers.
Select from the available report types:
Local Office
All investigators
Supervisor Group
Report - select
Supervisor ID(s)
Individual Investigator
Report – select
Investigator ID(s)
Use the shift and ctrl keys to
select multiple supervisors or
individual investigators. Click
Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Error Cause Report, for the specified date range, appears on the screen. An
example of the output for the individual investigator report option follows.
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BAM OPERATIONS GUIDE
Paid Claims Accuracy – Error Responsibility Summary
Use the Error Responsibility Summary to find the number of cases with errors
associated with each responsibility category. Results can be summarized by individual
investigators, supervisory groups or local offices. To access the Error Responsibility
Summary, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Paid Claims Accuracy from the Applications Menu.
4. The Paid Claims Accuracy submenu appears. Select Error Responsibility Summary.
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BAM OPERATIONS GUIDE
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Error Responsibility Summary query screen appears. Enter beginning and ending batch
numbers. Select from the available report types:
Local Office
All investigators
Supervisor Group Report -
select Supervisor ID(s)
Individual Investigator Report –
select Investigator ID(s)
Use the shift and ctrl keys to select multiple
supervisors or individual investigators.
Click Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Error Responsibility Summary, for the specified date range, appears on the
screen. An example of the output for the individual investigator report option follows.
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BAM OPERATIONS GUIDE
Paid Claims Accuracy – Point of Detection Payment Error Summary
Use the Point of Detection Payment Error Summary to find the number of cases with
errors associated with each point of detection category. Results can be summarized by
individual investigators, supervisory groups or local offices. To access the Point of
Detection Payment Error Summary, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
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BAM OPERATIONS GUIDE
3. Select Paid Claims Accuracy from the Applications Menu.
4. The Paid Claims Accuracy submenu appears. Select Point of Detection Payment
Error Summary.
5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
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BAM OPERATIONS GUIDE
6. The Point of Detection Payment Error Summary query screen appears. Enter beginning and
ending batch numbers. Select from the available report types:
Local Office
All investigators
Supervisor Group Report -
select Supervisor ID(s)
Individual Investigator Report
– select Investigator ID(s)
Use the shift and ctrl keys to select
multiple supervisors or individual
investigators. Click Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
7. The Point of Detection Payment Error Summary, for the specified batch range and
report type, appears on the screen. An example of the output for the individual
investigator(s) report option follows.
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BAM OPERATIONS GUIDE
Paid Claims Accuracy – Work Search Summary
Use the Work Search Summary to find the number of work search contacts and their
status: acceptable, unacceptable, or unverifiable. Results can be summarized by
individual investigators, supervisory groups or local offices. To access the Work Search
Summary, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
2. Select Statistical Reports from the Applications Menu.
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3. Select Paid Claims Accuracy from the Applications Menu.
4. Select Work Search Summary from the Applications Menu.
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5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Work Search Summary query screen appears. Enter beginning and ending batch
numbers. Select from the available report types:
Local Office
All investigators
Supervisor Group Report -
select Supervisor ID(s)
Individual Investigator Report –
select Investigator ID(s)
Use the shift and ctrl keys to select multiple
supervisors or individual investigators.
Click Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
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7. The Work Search Summary, for the specified batch range and report type, appears
on the screen. An example of the output for the individual investigator(s) report
option follows.
Paid Claims Accuracy – BPW/WBA/MBA Report
Use the BPW/WBA/MBA (or Base Period Wages) Report to find the count and
percentage of cases for which the base period wages, the weekly benefit amount, and
the maximum benefit amount were correct, understated or overstated. To access the
Base Period Wages Report, follow these steps:
1. Select BAM (Benefit Accuracy Measurement) from the Applications Menu.
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2. Select Statistical Reports from the Applications Menu.
3. Select Paid Claims Accuracy from the Applications Menu.
4. Select BPW/WBA/MBA Report from the Applications Menu.
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5. If you are not already logged in, the Benefit Accuracy Measurement login screen
appears. Enter login ID and password. Click Submit.
6. The Base Period Wages Report query screen appears. Enter a batch range and click
Submit Query.
The Home link at the bottom of the screen returns you to the state menu. The Feedback
link accesses contact information for technical problems. The Help link accesses
information on all available functions on the screen.
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7. The Base Period Wages Report, for the specified batch range, appears on the
screen.
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APPENDIX A
Paid Claims Data Elements and Definitions
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BAM OPERATIONS GUIDE
PART B -- CLAIMANT INFORMATION
(b1) NAME: Primary Method by which Claimant BAM Information Obtained
SHORT NAME: Method Info Obt
Definition: Enter the code which best describes the method by which the
information contained on the claimant questionnaire is obtained.
l = In-person interview
2 = Telephone interview
3 = Mail or other method (including fax or e-mail)
-1 = Not obtained
Edits: Must be 1, 2, 3, or -1.
(b2) NAME: United States Citizenship
SHORT NAME: Citizen
Definition: Enter applicable code after appropriate verifications.
l = U.S. Citizen
2 = Alien eligible under 3304(a)(14)FUTA
3 = Alien ineligible under 3304(a)(14)FUTA
-1 = Missing or information not available
Edits: Must be 1, 2, 3, or -1.
(b3) NAME: Education
SHORT NAME: Education
Definition: Enter highest level of academic education completed after
appropriate verifications.
00 = Never attended school
01 thru 11 = Highest grade completed
12 = High school graduate or GED
14 = Some college (but no degree)
15 = Associate's degree
16 = BA or BS Degree
20 = Graduate Degree (Masters, MD, PhD, JD, etc.)
-1 = Missing or information not available
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BAM OPERATIONS GUIDE
Edits: Must be 00 to 12, 14 to 16, 20, or -1.
Note regarding this element and (b4): A distinction must be made between education
and training. Attendance at one institution or facility cannot be coded under both
categories. Experience that leads to a certificate is considered vocational or technical
(voc/tech) school training. If the individual earns a degree (diploma), it is considered
“formal” education. If training is post high school and claimant indicates training is for a
certificate and does not lead to a degree, proceed to voc/tech question.
(b4) NAME: Vocational or Technical School Training
SHORT NAME: Voc/Tech School
Definition: Enter applicable code after appropriate verification.
1 = Never attended
2 = Attended, but not certified
3 = Attended and received certificate
-1 = Missing or information not available
Edits: Must be 1, 2, 3, or -1.
(b5) NAME: Training Status during Key Week
SHORT NAME: In Training
Definition: Enter the applicable code after verification
00 = Not in training
-1 = Missing or information not available
UI Approved Training: Not UI Approved Training:
11 = Tech./voc. 21 = Tech./voc.
12 = WIA 22 = WIA
13 = Academic 23 = Academic
14 = Other 24 = Other
Edits: Must be 00, 11 to 14, 21 to 24, or -1.
(b6) NAME: O*Net Code for last job prior to filing most recent Initial/Additional Claim
SHORT NAME: Occ Code Last
Definition: Enter the first three digits of the O*NET code for claimant’s last job.
Code O*NET Major Group Code O*NET Major Group
Management Occupations Food Preparation and Serving Related
11 35
Occupations
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BAM OPERATIONS GUIDE
Business and Financial Operations Building and Grounds Cleaning and
13 37
Occupations Maintenance Occupations
Computer and Mathematical Personal Care and Service
15 39
Occupations Occupations
Architecture and Engineering Sales and Related Occupations
17 41
Occupations
Life, Physical, and Social Science Office and Administrative Support
19 43
Occupations Occupations
Community and Social Services Farming, Fishing, and Forestry
21 45
Occupations Occupations
Legal Occupations Construction and Extraction
23 47
Occupations
Education, Training, and Library Installation, Maintenance, and Repair
25 49
Occupations Occupations
Arts, Design, Entertainment, Sports, Production Occupations
27 51
and Media Occupations
Healthcare Practitioners and Technical Transportation and Material Moving
29 53
Occupations Occupations
31 Healthcare Support Occupations 55 Military Specific Occupations
33 Protective Service Occupations
-1 = Missing or information not available
Edits: First 2 digits must be an odd number from 11 to 55, or -1.
(b7) NAME: O*Net Code for Usual Occupation
SHORT NAME: Occ Code Usual
Definition: Enter the first three digits of the O*NET code for claimant’s usual
occupation (see O*Net Major Group codes chart in element b6). The first source
for this information is the claimant’s response on the claimant questionnaire. This
information must be verified with the claimant’s base period and/or separating
employer. The BAM investigator must resolve discrepancies between the
claimant’s statement and the base period and/or the separating employer. If the
information is not available from the claimant questionnaire, the employer
verification or agency record, then use labor market information.
-1 = Missing or information not available
Edits: First 2 digits must be an odd number from 11 to 55, or -1.
(b8) NAME: Normal Hourly Wage for Base Period Occupation
SHORT NAME: Normal Hr Wage
Definition: Enter normal hourly wage for the claimant’s occupation during the
base period. The first source for this information is the claimant’s response on
the claimant questionnaire. The BAM investigator must verify this information
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BAM OPERATIONS GUIDE
with the claimant’s base period employer and resolve any discrepancies between
the claimant’s statement and information from the base period employer. If the
information is not available from the claimant questionnaire or through verification
with the base period and/or separating employer, then use labor market
information. Express with decimal point in dollars and cents per hour (e.g., $7.50
per hour is coded as 7.50).
Use state conversion formula when other than hourly wage is given. If no state formula,
use the appropriate formula provided below:
Weekly wages divided by 40 or normal weekly hours for claimant's usual
occupation.
Monthly wages divide by 4.33, then divide by 40 or normal weekly hours for
claimant's usual occupation.
Yearly wages divide by 52, then divide by 40 or normal weekly hours for
claimant's usual occupation.
Military (UCX) compute using the information provided on the DD-214. Military
wages are based on 240 hours monthly, 56 hours weekly and 8
hours daily.
-1 = Missing or information not available
Edits: Must be within the validation range set by state agency. Can be -1.
(b9) NAME: O*Net Code for the Type of Work the Claimant is Seeking
SHORT NAME: Occ Code Seeking
Definition: Enter the first three digits of the O*NET code for type of work that
claimant is seeking (see O*Net Major Group codes chart in b6). Use the
claimant’s response on the questionnaire for the occupational code. If claimant is
exempt from seeking work because of job attachment or recall date and the
claimant questionnaire was not completed, this data element should reflect the
occupation for the employment on which the agency based the claimant’s
exemption from work search.
-1 = Information missing or not available
Edits: First 2 digits must be an odd number from 11 to 55, or -1.
(b10) NAME: Lowest Acceptable Hourly Wage
SHORT NAME: Lowest Hr Wage
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BAM OPERATIONS GUIDE
Definition: Enter lowest hourly wage that the claimant was willing to accept
during the Key Week. The first source for this data element is the claimant’s
response on the claimant questionnaire. This information must be verified with
either the base period employer or the separating employer. The BAM
investigator must resolve any discrepancies between the claimant’s statement
and the employer information. Express in dollars and cents per hour (e.g., $7.50
per hour is coded as 7.50). Use state conversion formula when other than hourly
wages is given. If no state formula, use the appropriate formula provided in b8
above.
-1 = Missing or information not available
Edits:
• Must be within the validation range set by state agency.
• Must be with decimal point in dollars and cents per hour.
• Can be -1.
(b11) NAME: Date of Birth
SHORT NAME: Birth Date
Definition: Enter Date of Birth (MM/DD/YYYY). If month of birth is not available,
code "MM" as 06. If day of birth is not available, code "DD" as 01.
If date of birth is missing or information is not available, code as “01/01/0001”.
Edits:
• YYYY = 1900 to Current Year.
• Cannot be later than c3 - Benefit Year Beginning.
(b12) NAME: Sex
SHORT NAME: Sex
Definition: Enter appropriate code.
l = Male
2 = Female
-1 = Missing or information not available
Edits: Must be 1, 2, or -1.
(b13) NAME: Ethnicity and Race Classification Code
SHORT NAME: Race-Ethnic
Definition: This is a two-position data element. Enter appropriate ethnic code in
the first position, and appropriate race code in the second position.
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BAM OPERATIONS GUIDE
99 = If neither race nor Hispanic/Latino ethnicity is known
FIRST POSITION 0 – Not Hispanic or 1 – Hispanic or 9 – Ethnicity
SECOND POSITION Latino Latino Unknown
1 – White 01 11 91
2 – Black or African American 02 12 92
3 – Asian 03 13 93
4 – American Indian or Alaska Native 04 14 94
5 – Native Hawaiian or Other Pacific
05 15 95
Islander
6 – Multiple Categories Reported 06 16 96
9 – Race Unknown 09 19 99
Edits: Must be 01 to 06, 09, 11 to 16, 19, 91 to 96, or 99.
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BAM OPERATIONS GUIDE
PART C -- BENEFIT YEAR INFORMATION
(c1) NAME: Program Code
SHORT NAME: Program
Definition: Enter the code that identifies the type of claim that was taken:
1 = UI
2 = UI-UCFE
3 = UI-UCX
4 = UI-UCFE-UCX
5 = UCFE
6 = UCFE-UCX
7 = UCX
8 = Temporary emergency / extended benefits programs (e.g., EUC)
9 = Deleted Record (e.g., TAA, DUA, Workshare)
Code Interstate claims in one of the above categories
Edits:
• Must be 1 to 8 (for non-deleted cases)
• e1 must be greater than 1, if c1 equals 2, 3, 4, or 6.
(c2) NAME: Combined Wage Claim
SHORT NAME: CW Claim
Definition: Enter code that applied at the time the Key Week payment was
made.
l = CWC Intrastate Claim
2 = No combined wages, Intrastate Claim
3 = Pending out-of-state wages, Intrastate Claim
4 = CWC Interstate Claim
5 = No combined wages, Interstate Claim
6 = Pending out-of-state wages, Interstate Claim
Use codes 1 or 4 if out-of-state wages were used for the monetary determination.
Use codes 2 or 5 if there are no out-of-state wages OR if claimant declined to combine
wages.
Use codes 3 or 6 if out-of-state wages have been requested but not received or acted
upon at the time that the Key Week payment was made.
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BAM OPERATIONS GUIDE
Edits:
• Must be 1 to 6.
• Cannot be 1 or 4, if e1 is less than or equal to 1 or e2 equals 1.
(c3) NAME: Benefit Year Beginning
SHORT NAME: Ben Year Beg
Definition: Enter effective date of most recent new or transitional claim, not
reopened or additional (MM/DD/YYYY).
Edits:
• Cannot be less than "01/01/1980".
• Must be earlier than the Key Week Date.
• Cannot be more than 731 days prior to the Key Week Date.
• Must be earlier than or equal to c7.
• Must be earlier than or equal to f9.
• Cannot be earlier than b11 - Date of Birth.
(c4) NAME: Initial Claim Filing Method
SHORT NAME: Init Clm File
Definition: Enter filing method for the most recent new, additional, or transitional
claim.
l = In-Person Claim
2 = Mail Claim (including e-mail)
3 = Telephone Claim (including automated, interactive telephone systems)
4 = Employer-Filed Claim
5 = Other (e.g., electronic, other than e-mail)
6 = Internet claim
-1 = Missing or information not available
Edits: Must be 1 to 6 or -1.
Stamp Edits: Must be 1 to 6, or NULL.
(c5) NAME: Benefit Rights Given
SHORT NAME: BRI
Definition: Enter all codes that apply regarding method by which claimant was
given Benefit Rights Interview.
Each distinct position within the field ABCD is Boolean (true/false), where A is
In-person interview, B is Group interview, C is Booklet or pamphlet, and D is
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BAM OPERATIONS GUIDE
Video / Electronic (including Internet)/other multimedia. The valid codes are
summarized in the following table.
BENEFITS RIGHTS GIVEN
A = In-person Interview B= Group Interview
0 – Not given 0 – Not given
1 – In-person interview given 2 – Group interview given
C = Booklet / Pamphlet D = Video/Electronic/Other Multimedia
0 – Not given 0 – Not given
3 – Booklet / Pamphlet given 4 – Video/Electronic (including
Internet/Telephone/Other Multimedia given
-1 = Missing or information not available
Edits: Must be a combination of 0 to 4, or -1.
(c6) NAME: Number of Eligibility Review Program Interviews (ERPs) Held, current
Benefit Year
SHORT NAME: ERPs
Definition: Enter number of ERPs (1-9) held during the claimant's current benefit
year up to and including the Key Week. If more than 9 were held, enter 9.
0 = Claimant should have had ERP but did not
-1 = Missing or information not available
-2 = Not applicable (claimant not required to have ERP or first ERP
scheduled after the Key Week)
Edits:
• Must be 0 to 9, -1, or -2.
• c7 must be "01/01/0001", if c6 equals -1.
• c7 must be "02/02/0002", if c6 equals 0 or -2.
(c7) NAME: Last ERP Date
SHORT NAME: Last ERP
Definition: Enter date (MM/DD/YYYY) of claimant's most recent ERP up to and
including Key Week.
-1 = Missing or information not available
-2 = Not applicable
Edits:
• Must be greater than c3.
• Must be less than or equal to Key Week.
• Cannot be less than "01/01/1980".
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BAM OPERATIONS GUIDE
• Must be "01/01/0001", if c6 is -1.
• Must be "02/02/0002", if c6 is 00 or -2.
• Cannot be "01/01/0001", if c6 is greater than 0.
• Cannot be "02/02/0002", if c6 is greater than 0.
(c8) NAME: Number of Prior Nonseparation Determinations Made
SHORT NAME: Prior Non-sep Issues
Definition: Enter number of prior non-separation issues disposed of in current
benefit year through the Key Week ending date. This includes all reportable
Nonseparation determinations according to the definition in ET Handbook 401,
4th edition, (section 1, chapter 4) made during this period. Exclude issues
detected by the BAM paid claims investigation.
0 = None
Edits:
• Must be 0 to 99.
• Must be equal to or greater than c9.
(c9) NAME: Number of Prior Disqualifications for Non-separation Issues
SHORT NAME: Prior Non-sep Disq
Definition: Enter number of prior disqualifications that resulted from non-
separation issues identified in (c8). Exclude denials reversed by appeal if the
decision was issued before the Key Week ending date. All other reversals should
also be excluded, including those reversed at the Local Office or other levels,
which may occur prior to the official appeal.
0 = None
Edits:
• Must be 0 to 99.
• Must be less than or equal to c8.
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BAM OPERATIONS GUIDE
PART D -- SEPARATION INFORMATION
(d1) NAME: Reason for Separation Before Investigation
SHORT NAME: Reason Sep Before
Definition: Enter the code that identifies the reason the claimant was separated
from the last job up to and including the Key Week. Code the separation that
caused the period of unemployment (new/additional claim) for the Key Week.
This element reflects the information contained in the agency records.
10 = Lack of Work (e.g., RIF, temporary or permanent lay off)
20 = Voluntary Quit
30 = Discharge
40 = Labor Dispute
50 = Other (include military separation or Compelling Family Reasons)
60 = Not separated (partially or fully employed, job attached, leave of
absence)
The second digit of the code is reserved for optional state use. For example, the
state could identify different reasons for Voluntary Quit or Discharge.
Edits: Must be 10 to 69
(d2) NAME: Reason for Separation After Investigation
SHORT NAME: Reason Sep After
Definition: Enter the code that the investigation establishes as the reason for
separation for the period of unemployment in which the Key Week occurred. The
separation to be coded is the most recent employment that affects the claimant’s
eligibility for benefits. This information may reflect an employer other than the one
identified in (d1).
10 = Lack of Work (e.g., RIF, temporary or permanent lay off)
20 = Voluntary Quit
30 = Discharge
40 = Labor Dispute
50 = Other (include military separation or Compelling Family Reasons)
60 = Not separated (partially or fully employed, job attached, leave of
absence)
Edits: Must be 10 to 69.
(d3) NAME: Date of Separation Before Investigation
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BAM OPERATIONS GUIDE
SHORT NAME: Date Sep Before
Definition: Enter date (MM/DD/YYYY) of separation as defined by state
law/policy, from last employer used to determine code assigned in (d1). If the
claimant has not been separated, enter the last day worked, but no later than the
Key Week ending date, if code in (d1) is 60-69.
Edits:
• Must be less than or equal to Key Week.
• Cannot be less than "01/01/1980".
(d4) NAME: Date of Separation After Investigation
SHORT NAME: Date Sep After
Definition: Enter the date (MM/DD/YYYY) of separation as defined by state
law/policy, from last employer after investigation as identified in (d2). If the
claimant has not been separated, enter the last day worked, but no later than the
Key Week ending date, if code in (d2) is coded 60-69.
01/01/0001 = Missing or information not available
Edits:
• Must be less than or equal to Key Week.
• Can be "01/01/0001".
• Cannot be less than "01/01/1980".
(d5) NAME: Recall Status Before Investigation
SHORT NAME: Recall Stat Before
Definition: Enter the code that indicates claimant's recall status for the Key
Week.
0 = No recall
1 = Definite recall (specific return date)
2 = Indefinite recall (no specific return date)
-1 = Missing or information not available
-2 = Not applicable (e.g., partial)
Edits: Must be 0, 1, 2, -1, or -2.
(d6) NAME: Recall Status After Investigation
SHORT NAME: Recall Stat After
Definition: Enter the correct recall status code as of Key Week.
0 = No recall
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BAM OPERATIONS GUIDE
1 = Definite recall (specific return date)
2 = Indefinite recall (no specific return date)
-1 = Missing or information not available
-2 = Not applicable (e.g., partial)
Edits: Must be 0, 1, 2, -1, or -2.
(d7) NAME: Tax Rate for Last Employer
SHORT NAME: Tax Rate Last Emp
Definition: Enter last employer's UI tax rate at the time of filing for the most
recent new or additional claim. Round to nearest hundredth of a percent (e.g.,
14.92% is entered as 14.92; 3.6% is entered as 3.60; 7.478% is entered as
7.48).
Enter 99.99 if employer reimburses fund.
Edits:
• Format is xx.xx.
• Can be all zeros.
• Can be -1.
(d8) NAME: Industry Code (Last Employer)
SHORT NAME: Ind Code Last Emp
Definition: Enter first four digits (industry group level) of North American Industry
Classification System (NAICS) code for the claimant’s last employer as identified
in (d2). If only a two-digit NAICS sector level is available on the state’s computer
system, enter the two digits followed by two zeros. For example, if the only
industry code available is 17, enter 1700.
Enter -1 if missing or information not available.
11 Agriculture, Forestry, Fishing, Hunting 53 Real Estate, Rental and Leasing
21 Mining 54 Professional, Scientific, and Technical
Services
22 Utilities 55 Management of Companies and
Enterprises
23 Construction 56 Administrative Support, Waste
Management and Remediation Services
31-33 Manufacturing 61 Education Services
42 Wholesale Trade 62 Health Care and Social Assistance
44-45 Retail Trade 71 Arts, Entertainment and Recreation
48-49 Transportation and Warehousing 72 Accommodation and Food Services
51 Information 81 Other Services (except Public
Administration)
52 Finance and Insurance 92 Public Administration
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BAM OPERATIONS GUIDE
Edits:
• First 2 digits must be 11, 21 to 23, 31 to 33, 42, 44 to 45, 48 to 49, 51 to
56, 61 to 62, 71
to 72, or 81, 92.
• Can be -1.
• Must be 4 digits long.
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PART ME -- MONETARY ELIGIBILITY
(e1) NAME: Number of Base Period Employers Before Investigation
SHORT NAME: BP Emps Before
Definition: Enter number of subject base period employers, before investigation.
Include wages from seasonal, school, and out-of-state employers if they were
used in the monetary determination from which the Key Week payment was
made.
Edits:
• Must be within the validation range set by state agency.
• Must be greater than 1, if c2 equals 1 or 4.
• Must be greater than 1, if c1 equals 2, 3, 4, or 6.
(e2) NAME: Number of Base Period Employers After Investigation
SHORT NAME: BP Emps After
Definition: Enter number of subject base period employers after investigation.
Include wages from seasonal, school, and out-of-state employers if they should
have been used in calculating the monetary determination from which the Key
Week payment was made.
Note: If applicable, consider the application of an alternative base period
0 = No base period employers as a result of the investigation (monetarily
ineligible)
Edits:
• Must be within the validation range set by state agency.
• Can be 0.
• e6, e8, e14, and e16 must be 0 or -2, if e2 is 0.
• e4, e10, and e12 must be 0, if e2 is 0.
• Must be equal to 0 or be greater than 1, if c2 is 1 or 4.
(e3) NAME: Base Period Wages Before Investigation
SHORT NAME: BP Wages Before
Definition: Enter total amount of all base period wages from subject employers.
Express in whole dollars. Include wages from seasonal, school, and out-of-state
employers if they were used in the monetary determination from which the Key
Week payment was made.
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Edits:
• Must be within the validation range set by state agency.
• Cannot equal 0.
• Must be greater than or equal to e5.
(e4) NAME: Base Period Wages After Investigation
SHORT NAME: BP Wages After
Definition: Enter total amount of all base period wages from subject employers
identified in (e2) even if claimant is determined to be monetarily ineligible.
Express in whole dollars.
Note: If applicable, consider the application of an alternative base period
Must be zero (0) if (e2) is zero.
Edits:
• Must be within the validation range set by state agency.
• Can be 0.
• Must be 0, if e2 is 0.
• Cannot be 0, if e2 is greater than 0.
• Must be greater than or equal to e6.
(e5) NAME: High Quarter Wages Before Investigation
SHORT NAME: High Qtr Wages Before
Definition: Enter whole dollar amount of claimant’s high quarter base period
wages (before investigation) used in the monetary determination from which the
original Key Week payment was made. Include seasonal wages and school
wages, if used.
Enter 99999 if greater than $99999.
Enter -2 if not applicable and/or not in state records.
Edits:
• Must be within the validation range set by state agency.
• Must be less than or equal to e3.
• Cannot equal 0.
• Can be -2.
(e6) NAME: High Quarter Wages After Investigation
SHORT NAME: High Qtr Wages After
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BAM OPERATIONS GUIDE
Definition: Enter whole dollar amount of claimant's high quarter base period
wages (after investigation) that should have been used for the monetary
determination for the Key Week.
Enter 99999 if greater than $99999.
Enter zero (0) if (e2) is zero.
Enter -2 if not applicable
Edits:
• Must be within the validation range set by state agency.
• Must be less than or equal to e4.
• Must be 0, if e2 is 0.
• Cannot be 0, if e4 is greater than 0.
• Can be -2.
(e7) NAME: Number of Weeks Worked in Base Period Before Investigation
SHORT NAME: Wks Worked Before
Definition: Enter number of actual weeks, as defined by state law and
procedures that the claimant worked in base period prior to the investigation.
Complete this item if required by state law for computing monetary eligibility.
-2 = Not Applicable if the number of weeks worked is not
required.
Edits:
• Must be within the validation range set by state agency.
• Can be -2.
Stamp Edits: Must be -2 or NULL.
(e8) NAME: Number of Weeks Worked in Base Period After Investigation
SHORT NAME: Wks Worked After
Definition: Enter number of actual weeks, as defined by state law and
procedures that the claimant worked in base period after investigation. Complete
this item if required by state law for computing monetary eligibility.
Enter zero (0) if (e2) is zero.
Enter -2 if the number of weeks worked is not required.
Edits:
• Must be within the validation range set by state agency.
• Can be -2.
• Must be 0 or -2, if e2 equals 0.
• Cannot be 0, if e2 is greater than 0.
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BAM OPERATIONS GUIDE
Stamp Edits: Must be -2 or NULL.
(e9) NAME: Weekly Benefit Amount (WBA) Before Investigation
SHORT NAME: WBA Before
Definition: Enter claimant's WBA for the Key Week, based on the monetary
determination from which the original Key Week payment was made.
Express in whole dollars. Disregard dependents' allowances, pension
deductions, or Key Week earnings (if any). Do not use adjusted WBA based on
monetary redetermination made because of nonmonetary issues (i.e., a
separation issue or administrative penalty).
Edits:
• Must be within the validation range set by state agency.
• Cannot be 0.
• Must be less than or equal to e11.
• e9 plus e15 (if any) must be greater than or equal to f13.
• e9 plus e15 must be greater than f3.
• e9 plus e15 must be greater than f7.
• e9 plus e15 must be greater than or equal to sum of f13 plus f3 plus f7.
• f3 plus f13 plus f7 must be less than or equal to e9 plus e15, if state does
not equal WI (FIPS code 55).
• f3 plus f13 plus f7 must be less than or equal to (e9 plus e15) times 2
minus 1, if state equals WI (FIPS code 55).
(e10) NAME: Weekly Benefit Amount (WBA) After Investigation
SHORT NAME: WBA After
Definition: Enter claimant's correct WBA based on the monetary determination
that should have applied at the time the original Key Week payment was made.
Express in whole dollars. Disregard dependents' allowances, pension
deductions, or Key Week earnings (if any). Disregard WBA resulting from a
monetary redetermination caused by nonmonetary issues (i.e., a separation
issue or administrative penalty).
Must be zero (0) if (e2) is zero.
Edits:
• Must be within the validation range set by state agency.
• Must be 0, if e2 is 0.
• Must be less than or equal to e12.
• e10 plus e16 must be greater than or equal to f4 plus f8.
• Cannot be 0 if h1 is less than or equal to 4.
(e11) NAME: Maximum Benefit Amount (MBA) Before Investigation
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BAM OPERATIONS GUIDE
SHORT NAME: MBA Before
Definition: Enter MBA based on monetary determination from which original Key
Week payment was made.
Express in whole dollars. Do not use adjusted MBA based on monetary
redetermination made because of nonmonetary issues (i.e., a separation issue or
administrative penalty). Disregard any EB entitlement, state supplemental
payments, dependents' allowances or any other deductions.
Edits:
• Must be within the validation range set by state agency.
• Cannot be 0.
• Must be greater than e19.
• Must be equal to or greater than e9.
(e12) NAME: Maximum Benefit Amount (MBA) After Investigation
SHORT NAME: MBA After
Definition: Enter MBA based on the monetary determination that should have
applied to Key Week at the time that the original payment for Key Week was
made.
Express in whole dollars. Disregard MBA resulting from a monetary
redetermination caused by nonmonetary issues (i.e., a separation issue or
administrative penalty). Disregard any EB entitlement, state supplemental
payments, dependents allowances or any other deductions. Must be zero (0) if
(e2) is zero.
Edits:
• Must be within the validation range set by state agency.
• Must be 0, if e2 is 0.
• Must be equal to or greater than e10.
(e13) NAME: Number of Dependents Claimed Before Investigation
SHORT NAME: Depend Before
Definition: Enter the number of dependents claimed.
Enter zero (0) if none and state has a dependency provision.
Enter -2 if state does not have a dependency provision.
Edits:
• Must be within the validation range set by state agency.
• Can be 0 or -2.
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BAM OPERATIONS GUIDE
• Must be -2, if e15 is -2.
• Must be 0, if e15 is 0.
• Cannot be 0, if e15 is not 0.
Stamp Edits:
• Must be -2 or NULL.
• e14, e15, and e16 will be set to -2 or NULL respectively, if e13 is set to -
2 or NULL.
(e14) NAME: Number of Dependents Claimed After Investigation
SHORT NAME: Depend After
Definition: Enter the correct number of dependents that should be claimed.
Enter zero (0) if none and state has a dependency provision.
Enter -2 if state does not have a dependency provision.
Edits:
• Must be within the validation range set by state agency.
• Can be 0 or -2.
• Must be 0 or -2, if e2 is 0.
• Must be 0, if e16 is 0.
• Must be -2, if e16 is -2.
• Cannot be 0, if e16 is not 0.
Stamp Edits:
• Must be -2 or NULL.
• e13, e15, and e16 will be set to -2 or NULL respectively, if e14 is set to -
2 or NULL.
(e15) NAME: Dependents' Allowance Before Investigation
SHORT NAME: Depend Allow Before
Definition: Enter the whole dollar amount of dependents' allowance before
investigation, if any that was paid to the claimant for the Key Week.
Enter zero (0) if claimant is not eligible for allowance and state has a dependency
provision. Enter -2 if state does not have a dependency provision.
Edits:
• Must be within the validation range set by state agency.
• Must be less than e9, except for Alaska (AK).
• Must be 0, if e13 is 0.
• Cannot be 0, if e13 is greater than 0.
• Must be -2, if e13 is -2.
• Can be 0 or -2.
• Cannot be -2, if e13 is not -2.
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BAM OPERATIONS GUIDE
• e9 plus e15 must be greater than f3.
• e9 plus e15 must be greater than f7.
• e9 plus e15 must be greater than or equal to f13.
• f3 plus f13 plus f7 must be less than or equal to e9 plus e15, if state does
not equal WI (FIPS code 55).
• f3 plus f13 plus f7 must be less than or equal to (e9 plus e15) times 2
minus 1, if state equals WI (FIPS code 55).
Stamp Edits:
• Must be -2 or NULL.
• e13, e14, and e16 will be set to -2 or NULL respectively, if e15 is set to –
2 or NULL.
(e16) NAME: Dependents' Allowance After Investigation
SHORT NAME: Depend Allow After
Definition: Enter the correct whole dollar amount of dependents' allowance that
should have been paid to the claimant during the Key Week.
Enter zero (0) if claimant not eligible for allowance and state has a dependency
provision.
Enter -2 if state does not have a dependency provision.
Edits:
• Must be within the validation range set by state agency.
• Must be less than or equals to e10, except for Alaska (AK).
• Must be 0 or -2, if e2 is 0.
• Must be 0, if e14 is 0.
• Cannot be 0, if e14 is greater than 0.
• Must be -2, if e14 is -2.
• e10 plus e16 must be greater than or equal to f4 plus f8.
• Can be 0 or -2.
Stamp Edits:
• Must be -2 or NULL.
• If e16 is set to -2 or NULL, e13, e14, and e15 will be set to -2 or NULL
respectively.
(e17) NAME: Industry Code (Primary Base Period Employer)
SHORT NAME: Ind Code Primary Emp
Definition: Enter first four digits (Industry group level) of NAICS code for
claimant's primary base period employer from whom the most wages were
earned. If only two-digit major group is available on the state's computer system,
enter the two digits followed by two zeros. NAICS codes should always be
obtained for out-of-state employers, non-profit employers and exempt employers,
if at all possible. NAICS codes can be found at: www.census.gov/naics/
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BAM OPERATIONS GUIDE
-1 = Information missing or not available
11 Agriculture, Forestry, Fishing, Hunting 53 Real Estate, Rental and Leasing
21 Mining 54 Professional, Scientific, and Technical
Services
22 Utilities 55 Management of Companies and Enterprises
23 Construction 56 Administrative Support, Waste Management
and Remediation Services
31-33 Manufacturing 61 Education Services
42 Wholesale Trade 62 Health Care and Social Assistance
44-45 Retail Trade 71 Arts, Entertainment and Recreation
48-49 Transportation and Warehousing 72 Accommodation and Food Services
51 Information 81 Other Services (except Public Administration)
52 Finance and Insurance 92 Public Administration
Edits:
• First 2 digits must be 11, 21 to 23, 31 to 33, 42, 44 to 45, 48 to 49, 51 to
56, 61 to 62, 71 to 72, 81, or 92.
• Can be -1.
• Must be 4 digits long.
(e18) NAME: Monetary Redetermination Before Investigation
SHORT NAME: Mon Redet Before
Definition: Enter appropriate code that indicates if state redetermined claimant's
monetary eligibility prior to Key Week payment date. Do not consider
redeterminations resulting from a nonmonetary issue (i.e., a separation issue or
administrative penalty).
1 = Yes
2 = No
Edits: Must be 1 or 2.
(e19) NAME: Remaining Balance (RB) as of KW Ending Date
SHORT NAME: Remaining Bal
Definition: Enter remaining balance of claimant's benefits at the time the Key
Week was claimed even though it was paid at a later date. Deduct amount of Key
Week payment regardless of date paid when computing remaining balance.
Exclude amounts for dependency allowances.
0 = balance is exhausted
EXAMPLE: Week 01 is Key Week. MBA is $2600 and WBA is $100. Key Week
was paid the week after week 02 was paid. The state record will indicate a
balance of $2400 based on the Key Week payment date. However, for BAM
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BAM OPERATIONS GUIDE
purposes, the remaining balance is $2500 since payments are arrayed
chronologically by compensable week ending date.
COMPUTE REMAINING BALANCE AS FOLLOWS: Array payments in
chronological order by compensable week ending date. Sum dollar amount of all
weeks paid including Key Week. Deduct this amount from Maximum Benefit
Amount. Result is remaining balance.
Edits:
• Must be less than e11.
• Can be 0.
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BAM OPERATIONS GUIDE
PART F -- BENEFIT PAYMENT HISTORY
(f1) NAME: Total Earnings for Key Week Before Investigation
SHORT NAME: KW Earnings Before
Definition: Enter whole dollar amount of earnings during KW regardless of effect
on the amount paid. DO NOT include other income such as pensions, holiday
pay, vacation pay, pay in lieu of notice, separation pay, etc.
Enter 9999 if $9999 or more.
Enter zeros (0000) if none.
Edits:
• f3 must be 0, if f1 equals 0.
• Must be equal to or greater than f3.
(f2) NAME: Total Earnings for Key Week After Investigation
SHORT NAME: KW Earnings After
Definition: Enter whole dollar amount of earnings during KW regardless of effect
on the amount paid. DO NOT include other income such as pensions, holiday
pay, vacation pay, pay in lieu of notice, separation pay, etc.
Enter 9999 if $9999 or more.
Enter zeros (0000) if none.
Edits:
• f4 must be 0, if f2 equals 0.
• Must be equal to or greater than f4.
(f3) NAME: Earnings Deduction for Key Week Before Investigation
SHORT NAME: Earn Deduct Before
Definition: Enter actual amount, in whole dollars, deducted from WBA because
of earnings. DO NOT include other income such as pensions, holiday pay,
vacation pay, pay in lieu of notice, separation pay, etc.
This amount may be less than amount reported on the certification by claimant
because of earnings disregarded by law in computation of amount deducted.
Enter zero (0) if no earnings deduction.
Edits:
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BAM OPERATIONS GUIDE
• Must be 0, if f1 is 0.
• Must be less than or equal to f1.
• Must be less than e9 plus e15 (if any).
• f3 plus f13 plus f7 must be less than or equal to e9 plus e15, if state does not
equal WI (FIPS code 55).
• f3 plus f13 plus f7 must be less than or equal to (e9 plus e15) times 2 minus 1,
if state equals WI (FIPS code 55).
(f4) NAME: Earnings Deduction for Key Week After Investigation
SHORT NAME: Earn Deduct After
Definition: Enter whole dollar amount that should have been deducted from
WBA because of earnings. Do NOT include other deductible income such as
pensions, holiday pay, vacation pay, pay in lieu of notice, separation pay, etc.
Enter zero (0) if no earnings deduction.
Edits:
• Must be 0, if f2 is 0.
• Must be less than or equal to f2.
• Must be less than or equal to e10 plus e16 (if any).
• The sum of f4 plus f8 must be less than or equal to e10 plus e16.
(f5) NAME: Total Other Deductible Income for KW Before Investigation
SHORT NAME: Other Income Before
Definition: Enter total whole dollar amount of other income (deductible under
state law) received (or prorated) before the provisions of state law are applied to
deduct it from benefits paid. Include pension received for the Key Week,
regardless of effect on the payment amount, using the state’s method to
determine the weekly amount of the pension. Also, include all deductible income
such as holiday pay, vacation pay, pay in lieu of notice, separation pay, etc.
Enter zero (0) if none.
Edits:
• Can be 0.
• f7 must be 0, if f5 equals 0.
• Must be equal to or greater than f7.
(f6) NAME: Total Other Deductible Income for KW After Investigation
SHORT NAME: Other Income After
Definition: Enter total whole dollar amount of other income (deductible under
state law) received (or prorated) before the provisions of state law are applied to
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BAM OPERATIONS GUIDE
deduct it from benefits paid. Include pension received for the Key Week,
regardless of effect on the payment amount, using the state’s method to
determine the weekly amount of the pension.
Enter zero (0) if none
Edits:
• Can be 0.
• f8 must be 0, if f6 data is 0.
• Must be equal to or greater than f8.
(f7) NAME: Other Income Deductions for Key Week Before Investigation
SHORT NAME: Other Deduct Before
Definitions: Enter actual amount, in whole dollars, deducted from WBA due to a
pension, holiday pay, vacation pay, pay in lieu of notice, separation pay, etc.
before investigation of Key Week.
Enter zero (0) if no other income deduction.
Edits:
• Can be 0.
• Must be 0, if f5 is 0.
• Must be less than or equal to f5.
• Must be less than e9 plus e15 (if any).
• f3 plus f13 plus f7 must be less than or equal to e9 plus e15, if state does
not equal WI (FIPS code 55).
• f3 plus f13 plus f7 must be less than or equal to (e9 plus e15) times 2
minus 1, if state equals WI (FIPS code 55).
(f8) NAME: Other Income Deductions for Key Week After Investigation
SHORT NAME: Other Deduct After
Definition: Enter whole dollar amount that should have been deducted from
WBA for the Key Week due to a pension, holiday pay, vacation pay, pay in lieu of
notice, separation pay, etc.
Enter zero (0) if no other income deduction.
Edits:
• Can be 0.
• Must be 0, if f6 is 0.
• Must be less than or equal to f6.
• Must be less than or equal to e10 plus e16 (if any).
• Sum of f4 plus f8 must be less than or equal to e10 plus e16 (if any).
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BAM OPERATIONS GUIDE
(f9) NAME: First Compensable Week Ending Date
SHORT NAME: First CWE Date
Definition: Enter Week Ending Date (MM/DD/YYYY) of first week compensable
(paid/offset, totally or partially) in the benefit year as defined for the First
Payment Time Lapse Report (ETA 9050).
NOTE: This is NOT necessarily the first compensated week as defined for the
Claims and Payment Activities Report (ETA 5159, Part B). However, if no first
compensable week is reportable for the claim, then use the first week
compensated.
Edits:
• Must be greater than or equal to c3.
• Cannot be less than "01/01/1980".
• Must be less than or equal to Key Week.
• Cannot be more than 731 days prior to Key Week.
• Must be less than or equal to f10.
(f10) NAME: Date of First Compensable Week
SHORT NAME: Date First Payment
Definition: Enter date payment was made (or offset applied) for the first
compensable week identified in (f9) (MM/DD/YYYY).
Edits:
• Must be greater than or equal to f9.
• Cannot be less than "01/01/1980".
(f11) NAME: Key Week Filing Method
SHORT NAME: KW File Meth
Definition: Enter filing method for Key Week claim.
l = Mail Claim (including e-mail)
2 = In-person Claim
3 = Employer filed (i.e., partial)
4 = Telephone (including automated, interactive telephone systems)
5 = Other (e.g., electronic, other than e-mail)
6 = Internet Claim
-1 = Missing or information not available
Edits: Must be 1 to 6, or -1.
Stamp Edits: Must be 1 to 6, or NULL.
(f12) NAME: Key Week Certification Procedure
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BAM OPERATIONS GUIDE
SHORT NAME: KW Cert
Definition: The filing method for Key Week claim. Enter appropriate code.
1 = Key Week claimed on a weekly cycle.
2 = Key Week claimed on a bi-weekly cycle.
3 = Other (greater than bi-weekly cycle)
Edits: Must be 1, 2, or 3.
Stamp Edits: Must be 1, 2, or NULL.
(f13) NAME: Original Amount Paid and/or Offset for Key Week
SHORT NAME: Orig Amt Pd
Definition: Enter original whole dollar amount paid. Include in this amount
dependent allowance and child support intercepted, (if any), federal, state and/or
local income tax withholding, and the recovery of over issuances of food stamp
coupons for Key Week. Code $98.00 as 98 without a leading zero.
Edits:
• Must equal h5 if h2 equals 0.
• Must equal h2 if h5 and h6 equal 0.
• f3 plus f13 plus f7 must be less than or equal to e9 plus e15, if state does
not equal WI (FIPS code 55).• f3 plus f13 plus f7 must be less than or
equal to (e9 plus e15) times 2 minus 1, if state equals WI (FIPS code 55
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BAM OPERATIONS GUIDE
PART G – EMPLOYMENT SERVICES REGISTRATION/WORK SEARCH
(g1) NAME: Work Search Requirements
SHORT NAME: WS Requirements
Definition: Enter the appropriate code that applied at the time eligibility for the
Key Week was determined.
1 = Required to actively seek work (in addition to union contact, if
applicable)
2 = An agency directive (written or verbal) temporarily suspended
the claimant's normal work search for the Key Week.
3 = Union deferral (seeking work only through union)
4 = Job attached deferral (temporary lay-off, recall, partial, industry
attached)
5 = Other deferrals (disability, school, etc.)
-2 = Not Applicable, if no active work search policy
Edits:
• Must be 1 to 5, or -2.
• g1 cannot equal 1, if g10 is -2.
• Cannot equal -2, if ei2 is 14.
• Cannot equal -2, if ei3 is 420.
Stamp Edits:
• Must be 1 to 2, -2, or NULL.
• g1 cannot equal 1, if g10 is -2.
(g2) NAME: Labor Exchange Registration Required for Key Week
SHORT NAME: LE Reg Req
Definition: Enter the appropriate code that applies to the Key Week regarding
state written law, policy, and procedures that govern whether claimants are
required to be registered with the Employment Service and what constitutes
registration. Use code 2 only if the state does not require registration OR there is
written law/policy that provides for non-registration under certain circumstances
(e.g., temporary lay-off, union membership), and such nonregistration policy is
applicable to claimant.
1 = Yes, per state law
2 = No
3 = Yes, as a result of profiling
4 = Yes, for both reasons
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BAM OPERATIONS GUIDE
Edits:
• Must be 1 to 4.
• g4 must be -2, if g2 equals 1, 3, or 4.
• g4 must be 1 to 6, if g2 equals 2.
Stamp Edits: Must be 1 to 4, or NULL.
(g3) NAME: Labor Exchange Registration and Services as of Key Week
SHORT NAME: LE Reg/Services
Definition: Enter the appropriate code that applies to the Key Week regarding
the claimant’s registration with the State Employment Service. BAM coding
should be consistent with state law, policy, and procedures.
1 = Registered with the Employment Service and has received one
or more staff-assisted service during the current benefit year
(for example, job referral, placement in training, reemployment
or assessment services, or job search activities)
2 = Not registered with Employment Service and has not used self-
help services from the American Job Center delivery system
during the current benefit year.
3 = Not registered with Employment Service but has received staff
assisted services or has used self-help services from the
American Job Center delivery system during the current benefit
year.
4 = Registered with the Employment Service but has received no
staff-assisted services during the current benefit year.
-1 = Information missing or not available.
Edits:
• Must be 1 to 4, or -1.
• g5 cannot be -2, if g3 equals 1.
• g5 must be -2, if g3 equals 2.
• g5 must be 0, if g3 equals 4.
Stamp Edits: Must be 1 or NULL.
(g4) NAME: Reason Labor Exchange Registration Deferred
SHORT NAME: LE Defer
Definition: Enter appropriate code.
1 = Union member 5 = Approved training
2 = Job attached 6 = Local Office policy
3 = Partial 7 = Other
4 = Seasonal
-2 = Not Applicable, if claimant not deferred
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BAM OPERATIONS GUIDE
Edits:
• Must be 1 to 7, or -2.
• Must be -2, if g2 equals 1, 3 or 4.
• Must be 1 to 7, if g2 equals 2.
Stamp Edits: Must be -2 or NULL.
(g5) NAME: Number of Labor Exchange Referrals
SHORT NAME: LE Refers
Definition: Enter number of times Employment Services referred claimant for
employment during current benefit year (CBY) up to and including Key Week.
Enter zero 0 if no referrals while registered in CBY.
Enter -1 if information missing or not available.
Enter -2 if claimant not registered or received no services during
CBY.
Edits:
• Must be within the validation range set by state agency.
• May be -1 or -2.
• Cannot be -2, if g3 equals 1.
• Must be -2, if g3 equals 2.
• Must be 0, if g3 equals 4.
(g6) NAME: Registered with Private Employment Agency (as defined by state law)
SHORT NAME: Regis Priv Agency
Definition: Enter code that applied as of the Key Week.
1 = Registered with private agency
2 = Not registered with private agency
-1 = Information missing or not available.
Edits:
• Must be 1, 2, or -1.
• g7 cannot be -2, if g6 equals 1.
(g7) NAME: Number of Private Employment Agency Referrals
SHORT NAME: Priv Agency Refers
Definition: Enter number of times the claimant was referred for employment by a
Private Employment Agency (as defined by state law) during the Key Week.
Enter zero (0) if registered but not referred.
Enter -1 if information missing or not available.
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BAM OPERATIONS GUIDE
Enter -2 if claimant not registered.
Edits:
• Must be within the validation range set by state agency.
• Cannot be -2, if g6 is 1.
• Must be -2, if g6 is 2.
• Must be -1, if g6 is -1.
(g8) NAME: Union Referral Status
SHORT NAME: Union Status
Definition: Enter appropriate code that applies to the Key Week after appropriate
verification.
0 = Claimant NOT a member of a union.
1 = Claimant is a member of a union with a hiring hall and was eligible to
be referred by the union during the Key Week.
2 = Claimant is a member of a union with a hiring hall but was not eligible
for union referral during the Key Week.
3 = Claimant is a member of a non-hiring-hall union.
-1 = Missing or information not available
Edits:
• Must be 0 to 3, or -1.
• g9 must be -1, if g8 -1.
• g9 must be -2, if g8 equals 0, 2, or 3.
(g9) NAME: Number of Union Referrals for the Key Week
SHORT NAME: Union Refers
Definition: Enter number of times that a union with a hiring hall referred claimant
for employment during the Key Week. All such referrals are to be verified. Do not
include referrals associated with a non-hiring-hall union; however, contacts
resulting from such referrals may be included in g10.
-1 = Information Not Available, or g8 coded -1.
-2 = Not Applicable, or g8 is code 0, 2, or 3.
Edits:
• Must be within the validation range set by state agency.
• Must be -1, if g8 is -1.
• Must be -2, if g8 is 0, 2, or 3.
• Can be 0 only when g8 is 1.
(g10) NAME: Number of Job Contacts Listed for KW
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BAM OPERATIONS GUIDE
SHORT NAME: KW Contacts
Definition: Enter number of all Key Week job contacts indicated from any
source.
Note: If claimant sought work in Key Week although not required to do so, enter
number of contacts and make appropriate verifications.
Enter zero (0) if no contacts were indicated.
Enter -1 if claimant does not know or is not available
Enter -2 if not required to and did not seek work.
Edits:
• Must be within the validation range set by state agency.
• Can be 0, -1, or -2.
• Cannot be -2, if g1 is 1.
Stamp Edits:
• Must be -2 or NULL.
• Cannot be -2, if g1 is 1.
(g11) NAME: Number of Job Contacts Made Prior to Key Week but used to Satisfy
Work Search Requirements for KW
SHORT NAME: Prior KW Contacts
Definition: Enter number of work search contacts made prior to Key Week only if
used to satisfy the state's work search requirements.
Enter zero (0) if no contacts were indicated or KW contacts were
sufficient to meet the requirements.
Enter -1 if claimant does not know or INA.
Enter -2 if state does not allow contacts outside the KW to satisfy
work search requirements.
Edits:
• Must be within the validation range set by state agency.
• Can be 0, -1, or -2.
Stamp Edits: Must be -2 or NULL.
(g12) NAME: Number of Work Search Contacts Investigated for Key Week Eligibility
SHORT NAME: Contacts Inv
Definition: Enter total number of work search contacts investigated by the BAM
unit, regardless of investigation determination regarding acceptability. Do not
include here any work-search contacts that were not investigated by BAM unit.
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BAM OPERATIONS GUIDE
Enter zero (0) if no job contacts were investigated and enter zeros
for g13, g14, and g15.
Edits:
• Can be 0.
• Must be less than or equal to the sum of g10 and g11.
• Must be equal to the sum of g13, g14, and g15.
• g13, g14, and g15 must be 0, if g12 is 0.
Stamp Edits: Must be 0 or NULL.
(g13) NAME: Number of Acceptable Work Search Contacts for Key Week
SHORT NAME: Contacts Acc
Definition: Include only work search contacts for which documentation exists in
BAM file that such contacts were made by claimant and were acceptable
contacts within state's written law/policy on active search for work.
Edits:
• Must be 0, if g12 is 0.
• Must be less than or equal to g12.
• g14 and g15 must be 0, if g13 equals g12.
• g13 plus g14 plus g15 must equal g12.
(g14) NAME: Number of Unacceptable Work Search Contacts for Key Week
SHORT NAME: Contacts Unacc
Definition: Include only job contacts for which written documentation exists in
BAM file that such contacts were not made at all by claimant or were made but
are unacceptable within the framework of state's written law or policy.
Edits:
• Must be 0, if g12 is 0.
• Cannot be greater than g12.
• g14 and g15 must be 0, if g13 equals g12.
• g13 plus g14 plus g15 must equal g12.
• g13 and g15 must be 0, if g14 and g12 are equal.
(g15) NAME: Number of Work Search Contacts for KW that Could not be Verified as
Either Acceptable or Unacceptable
SHORT NAME: Contacts Unver
Definition: Include here the work search contacts for which there were
insufficient information to make a judgment of either acceptable or unacceptable,
within the state's written law/policy on work search.
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BAM OPERATIONS GUIDE
Edits:
• Must be 0, if g12 is 0.
• Must be 0, if g12 and g13 are equal.
• Cannot be greater than g12.
• g13 plus g14 plus g15 must equal g12.
• g13 and g14 must be 0, if g15 equals g12.
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BAM OPERATIONS GUIDE
PART H –ERROR CLASSIFICATION/CASE COMPLETION
(h1) NAME: Key Week Action Code Flag
SHORT NAME: Action Code Flag
Definition: Enter code 1, 2, or 3 for a Proper Payment. Enter code 9 for an
Improper Payment. When code 9 is entered, the Error Issue (Errisu) Table is
retrieved by the system for data entry.
1 = Correct Payment/Offset
2 = Overpayment established or WBA, Key Week dependents'
allowance (KWDA) entitlement, MBA, or remaining balance
(RB) decreased which was later "officially" reversed. BAM
agrees with the "official" action.
3 = Supplemental check issued/offset applied, which was later
"officially" reversed. BAM agrees with the "official" action.
4 = Payment correct after original BAM investigation at time of
supervisor sign-off, and no Key Week error issues were
detected as a result of new hire or wage record matching or
additional information obtained through late claimant, employer,
or third party responses.
5 = Payment improper after original BAM investigation at time of
supervisor sign-off, but no additional Key Week error issues
were detected as a result of new hire or wage record matching
or additional information obtained through late claimant,
employer, or third party response.
7 = Payment correct after original BAM investigation at time of
supervisor sign-off, but is improper as a result of new hire or
wage record matching or additional information obtained
through late claimant, employer, or third party response
(requires entry of data in the error issue table).
8 = Payment improper after original BAM investigation at time of
supervisor sign-off, but additional Key Week error issues were
identified or the coding of an issue identified in the initial BAM
audit is revised as a result of new hire or wage record matching
or additional information obtained through late claimant,
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BAM OPERATIONS GUIDE
employer, or third party response (requires entry of data in the
error issue table).
9 = Improper Payment - Improper payment codes are defined in the
Errisu (Error Issue) Table. Data entry of code 9 in this data
element field will trigger the errisu table for data input.
Edits:
Must be 1, 2, 3, or 9 for Update Cases.
Must be 1 to 5, 7, 8, or 9 for Reopen Completed Cases.
Must be 4, 5, 7 or 8 if Reopen Completed Case Code (ro1) is 7, 8 or 9.
h2 must equal f13, if h1 equals 1, 2, 3, or 4.
Must be 1 to 4, if h5 and h6 are 0.
If 1, 2 or 3, H2 must equal F13
Can be 9
If E10 equals 0, then must be 9
(h2) NAME: Amount That Claimant Should Have Been Paid
SHORT NAME: Amt Should Have Been Paid
Definition: Enter the whole dollar amount that the claimant should have received
for the Key Week if the payment had been made correctly. Include all issues
regardless of whether they are "technically proper." Exclude action codes 14, 16,
(11, 12, 13, and 15 if Prior Agency Action (ei6) equals 90 to 99), 23, and 24. If H1
is coded 1, 2, or 3 the system will automatically stamp the amount in F13 in this
field.
Edits:
Cannot exceed state’s maximum WBA (e9) plus maximum
Dependents’ Allowance (e15).
Cannot be less than state’s minimum Dependents’ Allowance (e15).
Must equal f13, if h1 equals 1, 2, 3, or 4.
(h3) NAME: Total Whole $ Amount of Overpayments (include KW)
SHORT NAME: Total Amt OP
Definition: This element captures the total amount of overpayments established
for the claimant as a result of the BAM investigation. Enter whole dollar amount
of all overpayments, voided offsets, or adjustments (to either the WBA or MBA),
including Key Week, officially established as a result of BAM investigation.
Include in this figure only overpayments officially established for weeks claimed
or paid. Include payments from any Extended Benefits and temporary extended
or emergency compensation programs. Do not adjust (i.e., net) amount due to
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BAM OPERATIONS GUIDE
the establishment of underpayments, code only overpayments. Include amounts
from prior benefit years if applicable.
Exclude any prospective savings relating to weeks not claimed and any penalty
or interest amount.
If an overpayment established as a result of BAM investigation is reversed on
appeal, this amount must be reduced by the amount involved in the reversal.
Edits:
Range must be from 0 to 50,000
(h4) NAME: Total Whole $ Amount of Underpayments (include KW)
SHORT NAME: Total Amt UP
Definition: This element captures the total amount of underpayments
established for the claimant as a result of the BAM investigation. Enter whole
dollar amount of all underpayments, offsets applied, or adjustment (to either
WBA or MBA), including Key Week, established as a result of BAM investigation.
Include in this figure only underpayments established for weeks actually claimed
or paid. Include amounts from prior benefit years if applicable. Include payments
from any Extended Benefits and temporary extended or emergency
compensation programs. Do not adjust (i.e., net) amount due to establishment of
overpayments, code only for underpayments. Exclude any prospective errors
relating to weeks not claimed.
If a supplemental check was issued or offset applied which was later officially
reversed on appeal and BAM agrees with the official action (code 03) then this
amount must be reduced by the amount involved in the reversal.
Edits:
Range must be from 0 to 50,000
(h5) NAME: Total Overpayment Amount for the Key Week
SHORT NAME: Total KW OP
Definition: This element captures the total amount of Key Week overpayments
for a case, except for those recorded as formal warnings, officially reversed
appeal decisions with which BAM disagrees, and nonfraud overpayments for
which an agency other than the liable state agency was responsible.
Enter the whole dollar amount of the total overpayment due to overpayment
issues. It must not exceed the original amount paid item f13. Exclude action
codes 14, 16, and action codes 11, 12, 13 and 15 if prior agency action equals
90 to 99.
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BAM OPERATIONS GUIDE
Exclude any overpayments for weeks paid prior to or after the Key Week and any
prospective errors relating to weeks not claimed.
Exclude any overpayment established or WBA, KWDA entitlement, MBA, or RB
decreased which was later “officially” reversed. BAM agrees with the “official”
action.
Refer to Key Week Error Summary Worksheet (section 4, below) for
assistance with multiple issues.
Edits:
Must not exceed f13.
Must equal ei1, if there is only one overpayment issue with either
action code 10 or (action codes 11 to 13, and 15, and ei6 equals 10
to 89).
Cannot exceed the sum of the dollar amounts in ei1 for all issues
with action codes 10 and (action codes 11 to 13, and 15, and ei6
equals 10 to 89).
Must be greater than or equal to the minimum dollar amount of all
issues with action codes 10 and (action codes 11 to 13, and 15,
and ei6 equals 10 to 89).
Must equal f13 if h2 equals 0.
Must equal f13 minus h2 if case only has single overpayment and
no underpayment issue.
Must equal 0 if ei2 equals 14, 16, or (11, 12, 13, and 15 and ei6
equals 90 to 99).
(h6) NAME: Total Underpayment Amount for the Key Week
SHORT NAME: Total KW UP
Definition: This element captures the total amount of Key Week underpayments
in a case, except for those recorded as officially reversed appeal decisions with
which BAM disagrees.
Enter the whole dollar amount of the total underpayment due to underpayment
issues. Include all underpayment issues regardless of whether they are
"technically" proper. Exclude action codes 23 and 24 and action codes 20, 21,
and 22 if prior agency action equals 90 to 99.
Edits:
Must equal ei1, if h6 has a single underpayment issue with action
codes 20 to 22.
Cannot exceed the sum of the dollar amounts of ei1 of all issues
with action codes 20 to 22.
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BAM OPERATIONS GUIDE
Cannot exceed the state’s maximum WBA plus maximum
dependent allowance minus original amount paid.
Must be greater than or equal to the minimum dollar amount of all
issues with action codes 20 to 22 if prior agency action does not
equal 90 to 99
Must equal h2 minus f13 if case only has single underpayment and
no overpayment issue.
(h7) NAME: Investigation Completed
SHORT NAME: Inv Completed
Definition: Enter code of 1 when case investigating has been completed, i.e.,
after the investigator has finished all field work, reports, determinations, and
coding. Entry of this character will only be allowed if all previous data elements
have been coded. It will cause the current system date to be stamped in h8.
Edits:
Must be null or 1
Can only be set by investigator who was assigned the case (or BAM
Supervisor)
All DCI fields must be completed
(h8) NAME: Investigation Completion Date
SHORT NAME: Inv Complete Date
Definition: The BAM software will automatically enter the current date when
Investigation Completed (h7) has been coded 1.
Edits:
Must be MM/DD/YYYY format
Must be less than or equal to h10
(h9) NAME: Supervisory Review Completed
SHORT NAME: Supv Rev Completed
Definition: The BAM supervisor will enter either 0 or 1 to close the case.
Subsequent adjustments to the case data must be made by reopening the case.
Entry in this field will only be allowed if item h7 has been coded 1. Entry of 0 or 1
will cause the current system date to be stamped in h10 and the login ID of the
supervisor in h11.
0 = Supervisor has completed the case without review
1 = Supervisor has completed the case after review
Edits:
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BAM OPERATIONS GUIDE
Must be 0, 1, or null
Can only be entered if h7 equals 1
(h10) NAME: Supervisor Completion Date
SHORT NAME: Supv Complete Date
Definition: The BAM software will automatically enter the current date when
Supervisory Review Completed (h9) has been coded 1 or 0.
Edits:
Must be MM/DD/YYYY format
Must be greater than or equal to h8
(h11) NAME: Supervisor Identification
SHORT NAME: Supv ID
Definition: The BAM software will automatically enter the login ID of the person
performing this supervisory function.
Edits:
Cannot be greater than eight (8) characters/digits
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BAM OPERATIONS GUIDE
Part I - ERROR ISSUE INFORMATION
(ebatch) NAME: Batch Number
SHORT NAME: Batch #
(eseq) NAME: Sequence Number
SHORT NAME: Sequence #
(ecatyp) NAME: Case Type
SHORT NAME: Case Type
(eidx) NAME: Error Issue Index
SHORT NAME: Error Issue Index
Definition: Internal index key used to identify error issue. This key
identifies the number of the error, e.g. third or seventh error. It does not
identify the type of error.
Edits:
must be greater than zero
(eip5) NAME: Serial Number
SHORT NAME: Serial #
Definition: The unique number assigned to the case by the system
software. This number is primarily used by the National Office to locate
individual cases when assistance is requested by the state.
Edits:
cannot be equal to a serial number assigned to any other case
(ei1) NAME: Dollar Amount of Key Week Error
SHORT NAME: Amt KW Error
Definition: Enter the total whole dollar amount of the error (overpayment
or underpayment) for the Key Week as determined or confirmed by the
BAM investigation. Exclude dollars that affect weeks other than the Key
Week. Round to the nearest whole dollar amount.
Edits:
Must be greater than 0.
Cannot exceed state maximum WBA plus dependents
allowance.
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BAM OPERATIONS GUIDE
Cannot exceed f13 if ei2 is 10 to 16.
Must be less than or equal to e10 plus e16, if ei2 is 20 to 23 and
state does not equal WI (FIPS code 55).
Must be less than or equal to e10 plus e16 times 2 minus 1, if
ei2 is 20 to 23 and state is equal to WI (FIPS code 55).
The minimum dollar amount of all issues with action codes 10 to
13 and 15 must not exceed h5; except: if action code (ei2)
equals 11, 12, 13, or 15 and Prior Agency Action (ei6) equals 90
to 99, h5 must equal 0.
The minimum dollar amount of all issues with action codes 20 to
22 must not exceed h6.
(ei2) NAME: Key Week Action
SHORT NAME: KW Action
Definition: Improper Payment codes in h1 will trigger this table. Enter the
code that identifies the type of error/issue identified by the BAM
investigation. Valid codes for improper payments are listed below:
Overpayment Codes:
10 = Fraud Overpayment/Voided Offset.
11 = Nonfraud Recoverable Overpayment/Voided Offset.
12 = Nonfraud Nonrecoverable Overpayment or official action taken
to adjust future benefits by decreasing WBA, MBA, KWDA or
RB.
13 = BAM determines payment was too large, although payment
"technically" proper due to finality rules.
14 = BAM determines payment was too large except where formal
warning rules for unacceptable work search efforts prohibit
official action. Payment "technically" proper due to law/rules
requiring formal warnings for unacceptable work search
efforts.
15 = BAM determines payment was too large, although payment
"technically" proper due to rules other than finality or formal
warning rules for unacceptable work search efforts.
16 = Overpayment established or WBA, KWDA, entitlement, MBA,
or RB decreased which was later "officially" reversed, revised,
adjusted, or modified and BAM disagrees with "official" action.
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BAM OPERATIONS GUIDE
Underpayment Codes:
20 = Supplemental Check Issued/Offset applied or increase in
WBA, KWDA entitlement, MBA, or RB.
21 = BAM determines payment was too small, although payment
"technically" proper due to finality rules.
22 = BAM determines payment was too small, although payment
"technically" proper due to rules other than finality.
23 = Supplemental check issued/offset applied which was later
"officially" reversed, revised, adjusted, or modified, and BAM
disagrees with "official" action.
24 = BAM determines payment was too small, but claimant is not
entitled to payment due to collateral issues.
EDITS:
Must be 10 to 16, or 20 to 24.
ei1 must not exceed f13, if ei2 equals 10 to 16.
ei1 must be less than or equal to e10 plus e16, if ei2 equals 20
to 24, and state does not equal WI (FIPS code 55).
ei1 must be less than or equal to e10 plus e16 times 2 minus 1,
if ei2 equals 20 to 24 and state is equal to WI (FIPS code 55).
Cannot equal 14, if g1 equals -2.
If ei2 equals 14, Error Cause (ei3) must equal 420 to 429.
(ei3) NAME: Error Cause
SHORT NAME: Error Cause
Definition: For each payment error a code is assigned to indicate the
cause (reason) of the error. Enter appropriate code from below. Unless
otherwise indicated, the last digit of this code is reserved for state use to
provide greater detail as cause of error.
(a) In the Benefit Year, unreported or errors in reporting/recording
earnings or days/hours of work affecting the Key Week due to:
100 = Unreported (concealed) earnings or days/hours of work.
110 = Earnings or days/hours of work incorrectly
estimated/reported/recorded or deducted.
120 = Errors in reporting or unreported Severance Pay.
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BAM OPERATIONS GUIDE
130 = Errors in reporting or unreported Vacation Pay.
140 = Errors in reporting or unreported Social Security or Pension
Benefits.
150 = Other causes related to reporting or recording of earnings or
days/hours of work.
(b) In the Base Period, errors in Reporting/Recording Earnings or Weeks,
Days, or Hours of Work affecting the Key Week Due to:
200 = Earnings or weeks/days/hours of work incorrectly
estimated/reported/recorded.
210 = One or more base period employers not reported by
claimant.
220 = Other causes related to errors in reporting or recording
earnings or weeks/days/hours of work for base period.
240 = Misclassified worker. Employer misclassified the claimant as
an independent contractor.
248 = Misclassified worker. Claimant improperly classified as an
independent contractor; however, the employer furnished
claimant a 1099 earnings statement.
249 = Misclassified worker. Claimant improperly classified as an
independent contractor and the employer did not furnish the
claimant with a 1099 earnings statement.
250 = Alternative Base Period. An error was made in recording or
reporting wages used in the alternative base period monetary
determination.
(c) Separation Issues Due to:
300 = Voluntary Quits
310 = Discharges
320 = Other causes related to separation issues.
(d) Eligibility Issues Due to:
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BAM OPERATIONS GUIDE
400 = Ability to work
410 = Availability for work
420 = Active work search
430 = Refusal of suitable work
440 = Self-employment
450 = Illegal Alien Status
460 = Employment Service Registration
470 = Other causes related to eligibility issues.
480 = Claimant filed UI claim using the identity of another person –
Identity Theft
Note: Identity theft codes 480 to 489 are valid for any payment
error detected through the BAM audit and are not limited to
payment errors detected through matches with the State or
National Directory of New Hires or with UI wage record files.
(e) Dependents' Allowances Incorrect Due to:
500 = Dependents' information incorrectly reported/recorded or
allowance incorrectly calculated.
510 = Other causes related to dependents' allowances.
(f) Other Causes Due to:
600 = Benefits paid during a period of disqualification, even though
a stop-pay order was in effect.
610 = Redetermination (at deputy level) or reversal (appeal or
higher authority).
620 = Back Pay Award.
630 = All other causes.
638 = Fraud outside of Key Week caused the Key Week to be
improper due to disqualification penalty.
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BAM OPERATIONS GUIDE
Note: BAM units should use Key Week (KW) Action (ei2) code 10
and Error Cause (ei3) code 638 for paid weeks that by state law are
included in a penalty assessed for a fraudulent overpayment that
occurred in a week prior to the BAM KW.
Example: The paid week selected for the BAM sample is the 8th
week of benefits the claimant has received in the current benefit
year. The BAM investigation identifies through crossmatch with the
New Hire directory that week 4 was a fraud overpayment
attributable to claiming UI while employed. Under state law, a
penalty of 10 weeks is assessed in addition to the overpayment
established for week 4. The claimant has no fraud issue affecting
the KW itself. BAM would code the KW as fraud: KW Action code
10 and Error Cause code 638.
Edits:
Must be 100 to 159, 200 to 229, 240 to 249, 300 to 329, 400 to
489, 500 to 519 or 600 to 639.
Cannot be 300 to 329, 420 to 489, 600 to 609, or 620 to 629, if
ei2 is 20 to 24.
Must be 420, if ei2 equals 14.
ei2 must equal 10, 11, 12, 13, or 15, if ei3 is 480 to 489.
ei4 must equal 1[xxx] in any combination with codes 0, 2, 3 and
4, if ei3 is 480 to 489.
Cannot equal 420, if g1 equals -2.
(ei4) NAME: Error Responsibility
SHORT NAME: Error Respons
Definition: Each payment error must be assigned a responsibility code.
Enter ALL the appropriate codes to indicate the party or parties
responsible (by action or inaction) for the payment error. Do not repeat a
code even if more than one responsible party per category applied, e.g., if
more than one employer was responsible, or more than one “Third Party”
was responsible. Each position is coded with the appropriate code for the
responsible party or zero according to the following table.
ERROR RESPONSIBILITY
Position 1 = Claimant Position 2= Employer
0 – Not responsible 0 – Not responsible
1 – Responsible 2 – Responsible
Position 3= Agency Position 4= Third Party
0 – Not responsible 0 – Not responsible
3 – Responsible 4 -- Responsible
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BAM OPERATIONS GUIDE
Edits:
Variable entry by position. Can be 0/1, 0/2, 0/3, 0/4.; no
duplicates, except 0.
Cannot contain a 2, if ei7 equals 70.
Must contain a 3, if ei6 equal s 30-39, 40-49, 50-59, 80-89 or
90-99.
Must contain a 2 if ei7 equals 20 to 59 or 80 to 89.
Must contain a 1 if ei9 equals 20 to 59.
(ei5) NAME: BAM Detection Point
SHORT NAME: Detection Pt
Definition: For each payment error, enter the code which indicates the
point where the error was first detected by the BAM investigation. Unless
otherwise indicated, the last digit of this code is reserved for state use in
providing greater detail.
0 - 9 State Information Data Exchange System (SIDES):
0 = SIDES information adequate and timely
1 = SIDES process issues dealing with information adequacy
2 = SIDES process issues dealing with response timeliness
3 = SIDES process issues dealing with response processing in the
state
4 = SIDES process issues dealing with response client server
processing
5 = SIDES process issues dealing with web based response
server processing
6 = Attachments to SIDES response: inconsistent with response
separation type (i.e. layoff with documented misconduct/quit
information attached, Code 99 with separation issue
documentation attached, etc.)
7 = SIDES response Claimant not employed by employer state
processing and/or no state follow-up
8 = SIDES response Third party administer (TPA) does not
represent employer state processing and/or state no follow-up
9 = TPA and/or Employer SIDES response code 99
10 = Verification of work search contact
20 = Verification of wages and/or separation
30 = Claimant Interview
40 = Verification of eligibility with 3rd Parties
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BAM OPERATIONS GUIDE
50 = UI Records
60 = Job Service/Employment Service Records
70 = Verification with Union
80 = Crossmatch of claimant SSN with National or State Directory
of New Hires.
90 = Crossmatch of claimant SSN with national or state wage
record files.
Notes:
States can use codes 81 through 89 to document point of detection
subsequent to new hire directory match.
81= Verification of work search contact
82= Verification of wages and/or separation
83= Claimant interview
84= Verification of eligibility with 3rd parties
85= UI records
86= Employment Services records
87= Verification with a labor union
88= (Second digit reserved for state use)
89= (Second digit reserved for state use)
States can use codes 91 through 99 to document point of detection
subsequent to wage record match.
91= Verification of work search contact
92= Verification of wages and/or separation
93= Claimant interview
94= Verification of eligibility with 3rd parties
95= UI records
96= Employment Services records
97= Verification with a labor union
98= (Second digit reserved for state use)
99= (Second digit reserved for state use)
Edits:
Valid codes: 0-99
(ei6) NAME: Prior Agency Action
SHORT NAME: Prior Agency Action
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BAM OPERATIONS GUIDE
Definition: For each payment error a code is assigned which indicates
any action(s) taken by the state on the Key Week issue as of the date
sample selected. Enter appropriate code from below. The last digit is
reserved for state use to provide greater detail regarding prior action.
10 = Official procedures had been followed and forms had been
fully completed but KW issue was not detectable by normal
procedures.
20 = State was in the process of resolving KW issue prior to sample
being selected or state had correctly resolved issue between
the time the original record for the KW was created and the
time the BAM sample was selected thereby resulting in the
correct action being taken and all issues resolved before the
BAM investigation was completed.
30 = State identified KW issue prior to KW selection but took
incorrect action.
40 = State had sufficient documentation to identify that there was a
KW issue but did not resolve the issue.
50 = Official procedures/forms had not been properly
followed/completed by state thereby precluding ability to
detect KW issue.
60 = State agency had detected payment error as a result of
crossmatch of claimant SSN with state or National Directory of
New Hires and had taken official action to establish
overpayment for recovery (or issued supplemental check or
increased claimant’s WBA, MBA, RB) before the BAM
investigation was completed.
70 = State agency had detected payment error as a result of
crossmatch of claimant SSN with state or national wage
record files and had taken official action to establish
overpayment for recovery (or issue supplemental check or
increase claimant's WBA, MBA, RB) before the PCA
investigation was completed.
80 = Agency provided incorrect information or instructions to
claimant, employer or third party.
90 = Error affecting the Key Week payment or the agency’s
determination to deny eligibility was the result of another
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BAM OPERATIONS GUIDE
state’s workforce agency’s procedural error or incorrect
information provided to the claimant, employer, the liable
state’s workforce agency or other party.
Edits:
Valid codes: 10-99
Cannot equal 30, 40, or 50 if ei4 does not contain a 3
Cannot equal 90-99 if ei2 equals 10.
(ei7) NAME: Prior Employer Action
SHORT NAME: Prior Emp Action
Definition: For each payment error a code is assigned to indicate
action(s) taken by the employer affecting the KW issue as of the date
sample was selected. Enter appropriate code from below. Unless
otherwise noted, the last digit is reserved for state use to provide greater
detail regarding employer actions.
10 = Employer provided adequate information to state in a timely
manner for determination.
20 = Employer provided adequate information after due date for
determination.
30 = Employer provided inadequate/incorrect information in a timely
manner for determination.
40 = Employer provided inadequate/incorrect information after due
date for determination.
50 = Employer did not respond to request for information.
60 = Employer, as an interested party, was not requested by
agency to provide information for determination.
70 = Not an employer related issue.
80-89 = Employer failed to report the claimant as a new hire as
required by law and this "lack of action" permitted the
overpayment to occur, which made the key week improper
(e.g. concealed earnings/separation error).
91 = Employer representative provided adequate information to
state in a timely manner for payment determination.
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BAM OPERATIONS GUIDE
92 = Employer representative provided adequate information after
due date for payment determination.
93 = Employer representative provided inadequate/incorrect
information in a timely manner for payment determination.
94 = Employer representative provided inadequate/incorrect
information after due date for payment determination.
95 = Employer representative did not respond to request for
information.
96 = Employer representative on behalf of the Employer, as an
interested party, was not requested by agency to provide
information for determination.
Edits:
Valid codes: 10-89, 91 to 96.
Cannot equal 70-79 if ei4 contains a 2
(ei8) NAME: BAM Action Regarding Key Week Appealed
SHORT NAME: BAM Action Appealed
Definition: Enter the appropriate code for appeals filed as a result of PCA
action on the Key Week issue.
1 = No appeal filed against BAM determination, or not applicable.
2 = Claimant appealed BAM determination, and employer was an
interested party.
3 = Claimant appealed BAM determination, and employer was not
an interested party.
4 = Employer appealed BAM determination, and claimant was an
interested party.
5 = Both claimant and employer appealed BAM determination.
6 = State appealed BAM determination.
Edits: Valid codes: 1 to 6
(ei9) NAME: Prior Claimant Action
SHORT NAME: Prior Claimant Action
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BAM OPERATIONS GUIDE
Definition: For each payment error a code is assigned to indicate
action(s) taken by the claimant affecting the KW issue as of the date
sample was selected. Enter the appropriate code from below. The last
digit of this code is reserved for state use to provide greater detail
regarding claimant action.
10 = Claimant provided adequate and timely information to the agency for
determination.
20 = Claimant provided adequate information to the agency after due date
for determination.
30 = Claimant provided timely but inadequate/incorrect information to the
agency for determination.
40 = Claimant provided inadequate/incorrect information to the agency
after due date for determination.
50 = Claimant did not respond to the agency’s request for information.
60 = The agency did not request the claimant to provide information.
Edits: Must be 10 to 69.
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BAM OPERATIONS GUIDE
Part R - REOPEN INFORMATION
(rbatch) NAME: Batch Number
SHORT NAME: Batch #
Definition: Number provided as output from computer program that
selects all sample cases - indicates calendar year and week (YYYYWW).
Edits:
Must be YYYYWW format
WW 01 always 1st Saturday in January of each year
(rseq) NAME: Sequence Number
SHORT NAME: Sequence #
Definition: Number which identifies the location of the case in the batch. It
is a secondary key to the database when combined with Case Type.
Edits:
Must be greater than 0 (zero)
Must be equal to or less than cm1
(rcatyp) NAME: Case Type
SHORT NAME: Case Type
(ridx) NAME: Reopen Index
SHORT NAME: Reopen Index
Definition: Internal index key entered by the BAM software.
Edit: must be greater than zero (0)
(rop5) NAME: Serial Number
SHORT NAME: Serial #
Definition: The unique number assigned to the case by the system
software. This number is primarily used by the National Office to locate
individual cases when assistance is requested by the state.
Edits:
must be greater than 0 (zero)
cannot be equal to a serial number assigned to any other
case
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BAM OPERATIONS GUIDE
(ro1) NAME: Reopen Case
SHORT NAME: Reopen Case
Definition: Enter one of the following codes:
3 = State has recognized an error in the data of this closed case and has
made the correction(s).
4 = An appeal decision requires changes to the data of a closed case.
5 = Data of a closed case were changed as a result of a monitor review.
6 = Case reopened pending further information.
7 = Data of a closed case were changed or payment accuracy status
updated as a result of additional information obtained through cross
match of claimant SSN with state directory or National Directory of
New Hires.
8 = Data of a closed case were changed or payment accuracy status
updated as a result of additional information obtained through cross
match of claimant SSN with state or national UI wage record files.
9 = Data of a closed case were changed or payment accuracy status
updated as a result of additional information obtained through
investigation methods other than crossmatch with new hire or wage
records.
Note: If Reopen Code = 7, 8, or 9, Key Week Action Flag Code h1 must
equal 4, 5, 7, or 8. Timeliness will not be recalculated for cases reopened
using reopen codes 7, 8, or 9. Timeliness will be based on the latest date
in supervisor completion date h10 or reopen date ro2 for records with
reopen code (3).
Edits:
Valid codes: 3 to 9 or null
Must be 7, 8 or 9 if h1 is 4, 5, 7, or 8.
(ro2) NAME: Reopen Case Date
SHORT NAME: Reopen Case Date
Definition: The date that identifies when a case was reopened.
The BAM software system will automatically set it as the current date for
the Reopen Case Codes 3, 4, or 5. The field will remain NULL when the
Reopen Case Code is 6.
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BAM OPERATIONS GUIDE
Edit: System entered date.
(ro3) NAME: Reopen Case Identification
SHORT NAME: Reopen ID
Definition: The login ID of the person performing the reopen function.
Edit: Cannot be greater than eight (8) characters/digits
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BAM OPERATIONS GUIDE
APPENDIX B
Denied Claims Data Elements and Definitions
B-1
BAM OPERATIONS GUIDE
Data Elements and Descriptions
This appendix contains the data elements to be gathered and verified by the BAM
investigator for each case. Although some elements may be downloaded from the
mainframe computer to this record and others assigned by the software, most data must
be entered manually. For each data element, the following information is provided:
NAME: full name of data element
SHORT NAME: as abbreviated for printout
Definition: provides specific instructions for each data element and lists the
codes available for each data element
The following general instructions are applicable for data elements involving money:
Entries must be in whole dollars, with the exception of hourly wages that require
both dollars and cents.
For those entries requiring whole dollars, states that have formal policies
regarding the rounding of dollars should follow those policies. Other states
should round to the nearest whole dollar, i.e., drop decimals of (4) or less; round
up decimals of (5) or more.
Beginning with batch 200701, coding is mandatory for elements 10 through 36
on the DCI.
The data elements in the Case Control and Claimant Information, Benefit Year
Information, Monetary Information, Separation Information, Nonseparation Information,
Case Action and Error Issue Information, and Coding DCA Error Information are
provided below.
B-2
BAM OPERATIONS GUIDE
Case Control and Claimant Information
(1) NAME: Batch Number
SHORT NAME: batch
Definition: Enter number provided as output from Mainframe computer
program that selects all sample cases – indicates calendar year (YYYY) and
week (WW).
Edits: YYYY must be greater than 1985. WW must be between 01 and 52,
inclusive.
Exception: In certain years (for example, 1988, 1994, 2000, 2005, and 2011)
WW is between 01 and 53. Batch number may never be NULL. WW 01 is
always the 1st Saturday in January of each year.
(2) NAME: Sequence Number
SHORT NAME: seq
Definition: Enter number provided as output from computer program that
selects all sample cases. This number indicates the sequence of case(s)
selected within each activity. It is used to control access to a particular case.
Edits:
The sequence number cannot be NULL.
The sequence number values are from 01-99.
(3) NAME: Sample Type
SHORT NAME: samptype
Definition: Enter the code for the type of record selected or sampled. The
codes and their meaning are:
1 = Benefit payment
2 = Monetary denial
3 = Nonmonetary/Separation issue denial
4 = Nonmonetary/Nonseparation issue denial
Edits: Must be 1 for PCA and 2, 3, or 4 for DCA.
Name: Claimant’s last name
(4) NAME: Social Security Number
SHORT NAME: ssn
B-3
BAM OPERATIONS GUIDE
Definition: Enter the Social Security Number (actual, not transformed) of the
claimant provided as output from the sample selection program.
Edits: The SSN may be broken down into its three (3) respective parts: area,
group, and serial. The breakdown is as such: XXX-YY-ZZZZ where XXX is the
area, YY is the group, and ZZZZ is the serial. The SSN must be nine digits in
length and cannot be NULL.
AREA: Must be a valid number assigned by the Social Security Administration
(SSA). Prior to June 25, 2011, a valid SSN could not have an area number
between 734 and 749, or above 772, the highest area number which the SSA
had allocated. Effective June 25, 2011, the SSA assigns SSNs randomly and
allows for the assignment of area numbers between 734 and 749 and above 772
through 899. There are numbers which will never be allocated, for example,
numbers with all zeros in any digit group (000-##-####, ###-00-####, ###-##-
0000) and numbers of the form 666-##-####. Code 999 is valid in BAM to
identify instances in which two individuals are using the same SSN.
GROUP: The group cannot be all zeros; therefore, the group ranges from 01-99.
SERIAL: The serial cannot be all zeros; therefore, the serial ranges from 00001-
9999.
(5) NAME: Claim Date
SHORT NAME: clmdate
Definition: Claim Date will always relate to the type of claim for which the denial
was issued. This date is provided as output from the sample selection program.
If the issue investigated arises from a new initial, additional, transitional or
reopened claim enter the month (MM), day (DD), and year (YYYY) of the
effective date of the new initial, additional, transitional, or reopened claim.
If the issue investigated arises from a claimed or compensated week, enter the
month, day and year of the week ending date of the claimed or compensated
week (first week affected ending date – the first week in a claim series to which a
notice of nonmonetary determination applies).
Edits:
Must be less than or equal to the batch ending date.
Must be greater than 12/31/1985.
If Sample Type = 3 or 4, and Claim Type = 0, can be “02/02/0002”, Not
Applicable.
For all Sample Types, if Claim Type = 1, 2, 3, 4, or 5, Claim Date cannot =
02/02/0002.
B-4
BAM OPERATIONS GUIDE
(6) NAME: Claim Type
SHORT NAME: clmtype
Definition: Enter the code for the type of claim.
The valid codes are:
0 = No Week Claimed
1 = New Initial Claim
2 = Additional Claim
3 = Transitional Claim
4 = Reopened Claim
5 = Continued Week claim (including first and final payments)
Note: The ‘0’ code cannot be used as the Claim Type for monetary denials.
Claim type for monetary denials must reflect the appropriate code (‘1’ – new
initial, ‘3’ – transitional). Edits in the Update Cases and Reopen Cases programs
will not allow a Claim Type code of ‘0’ for monetary denials.
Edits:
Must be 0-5.
Claim Type cannot be NULL
(7) NAME: State
SHORT NAME: state
Definition: Enter state Alpha identification code.
STATE STATE STATE
STATE NAME STATE NAME STATE NAME
CODE CODE CODE
AL Alabama LA Louisiana OK Oklahoma
AK Alaska ME Maine OR Oregon
AZ Arizona MD Maryland PA Pennsylvania
AR Arkansas MA Massachusetts PR Puerto Rico
CA California MI Michigan RI Rhode Island
CO Colorado MN Minnesota SC South Carolina
CT Connecticut MS Mississippi SD South Dakota
DE Delaware MO Missouri TN Tennessee
District of MT Montana TX Texas
DC
Columbia
FL Florida NE Nebraska UT Utah
GA Georgia NV Nevada VT Vermont
HI Hawaii NH New Hampshire VA Virginia
ID Idaho NJ New Jersey VI Virgin Islands
IL Illinois NM New Mexico WA Washington
IN Indiana NY New York WV West Virginia
IA Iowa NC North Carolina WI Wisconsin
B-5
BAM OPERATIONS GUIDE
KS Kansas ND North Dakota WY Wyoming
KY Kentucky OH Ohio
Edits:
Must be a valid alpha code from the above.
(8) NAME: Local Office
SHORT NAME: locoff
Definition: Enter the state agency’s local office code, itinerant point number, or
code designating telephone or electronically filed claims through which the claim
was filed.
Edits: The edits of this field are state dependent. Specifically, the values used
for validation can be derived from uidb.b_qcslo.lo_id.
(9) NAME: Investigator Identification
SHORT NAME: invid
Definition: Enter the code of investigator or supervisor to whom the case was
assigned. The BAM supervisor assigns these codes. If more than one
investigator worked on the case, enter code of investigator who established
whether the payment/determination under investigation was correctly made.
Entry of this code will automatically enter the current date in the assignment date
field.
Edits: The edits of this field are state dependent. Specifically, the values used
for validation can be derived from uidb.b_uaf.id.
(10) NAME: Primary Method Claimant Information Obtained
SHORT NAME: methinfoobt
Definition: Enter the code which best describes the method by which the
information contained on the claimant questionnaire was obtained.
1 = In-person interview
2 = Telephone interview
3 = Mail or other method (including e-mail or fax)
-1 = Information not available or missing
-2 = Not applicable, if the claimant withdrew claim after denial issued
Edits:
Must be 1, 2, 3, or -1.
Must be -2, only if 90 - Action Flag is 8.
B-6
BAM OPERATIONS GUIDE
(11) NAME: U.S. Citizen
SHORT NAME: citizen
Definition: Enter applicable code after appropriate verifications.
1 = U.S. Citizen
2 = Alien eligible under 3304(a)(14)FUTA
3 = Alien ineligible under 3304(a)(14)FUTA
-1 = Information not available or missing
-2 = Not applicable, if the claimant withdrew claim after denial issued
Edits:
Must be 1, 2, 3, or -1.
Must be -2, only if 90 - Action Flag is 8.
(12) NAME: Date of Birth
SHORT NAME: dob
Definition: Enter month, day and year of birth. If month of birth is unknown, use
“06”. If day of birth is unknown, use “01”. If date of birth is missing or unknown,
use “01/01/0001”. If claimant withdrew claim after denial was issued, enter
“02/02/0002” for not applicable.
Edits:
Must be 1900 - Current year.
Cannot be later than 24 - Benefit Year Beginning.
Can be "01/01/0001".
Can be "02/02/0002", only if 90 - Action Flag is 8.
(13) NAME: Gender
SHORT NAME: gender
Definition: Enter appropriate code.
1 = Male
2 = Female
-1 = Information not available or missing
-2 = Not applicable
Edits:
Must be 1, 2, or -1.
Can be -2, only if 90 - Action Flag is 8.
(14) NAME: Race / Ethnic Classification
SHORT NAME: ethnic
B-7
BAM OPERATIONS GUIDE
Definition: This is a two-position data element. Enter appropriate ethnic code in
the first position, and appropriate race code in the second position.
99 = If neither race nor Hispanic/Latino ethnicity is known
-2 = Not applicable if claimant withdrew claim after denial was issued
First Position 0 – Not Hispanic 1 – Hispanic 9 – Ethnicity
Second Position or Latino or Unknown
Latino
1 – White 01 11 91
2 – Black or African American 02 12 92
3 – Asian 03 13 93
4 – American Indian or Alaska
04 14 94
Native
5 – Native Hawaiian or Other
05 15 95
Pacific Islander
6 – Multiple Categories Reported 06 16 96
9 – Race Unknown 09 19 99
Edits:
Must be a valid code from the above table.
Can be 99.
Can be -2, only if 90 - Action Flag is 8.
(15) NAME: Education
SHORT NAME: educ
Definition: Enter highest level of academic education completed after
appropriate verifications.
00 = Never attended school
1 through 11 = Highest grade completed
12 = High school graduate or GED
14 = Some college (but no degree)
15 = Associate’s Degree
16 = BA or BS Degree
20 = Graduate Degree (Masters, MD, PhD, JD, etc.)
-1 = Information not available or missing
-2 = Not applicable
Edits:
Must be 00, 01 to 12, 14 to 16, 20, or -1.
Can be -2, only if 90 - Action Flag is 8.
B-8
BAM OPERATIONS GUIDE
Note regarding this element and (16): A distinction must be made between education
and training. Attendance at one institution or facility cannot be coded under both
categories. If the experience leads to a certificate it is to be considered vocational or
technical (voc/tech) school training. If the individual is awarded a degree (diploma), it is
considered “formal” education. If training is post high school and claimant indicates
training is for a certificate, proceed to voc/tech question. If it does not lead to a degree,
it is to be considered voc/tech training.
(16) NAME: Vocational or Technical School Training
SHORT NAME: voctech
Definition: Enter applicable code after appropriate verification of job related
course.
1 = Never attended
2 = Attended, but not certified
3 = Attended and received certificate
-1 = Missing or information not available
-2 = Not Applicable
Edits:
Must be 1, 2, 3, -1, or -2.
Must be -2, if 90-Action Flag is 8.
(17) NAME: Training Status
SHORT NAME: trainstat
Definition: Enter the applicable code, after verification, for the claimant’s
training status during the denial period.
00 = Not in training
UI Approved Training: NOT UI Approved Training:
11 = Tech./voc. 21 = Tech./voc.
12 = WIA 22 = WIA
13 = Academic 23 = Academic
14 = Other 24 = Other
-1 = Information not available or missing
-2 = Not Applicable
Edits:
Must be 00, 11 to 14, 21 to 24, -1, or -2.
Must be -2, if 90 - Action Flag is 8.
B-9
BAM OPERATIONS GUIDE
(18) NAME: O*Net Code for Claimant’s Usual Occupation
SHORT NAME: usualocc
Definition: Enter the first three digits of the O*NET code for claimant’s usual
occupation. The first source for this data element is the claimant’s response on
the claimant questionnaire. This information must be verified with either the base
period employer or the separating employer. The BAM investigator must resolve
any discrepancies between the claimant’s statement and the employer
information. If the information is not available from the claimant questionnaire or
the employer verifications, then use labor market information.
-1 = Information not available or missing
-2 = Information not applicable
Code O*NET Major Group Cod O*NET Major Group
e
Management Occupations Food Preparation and Serving Related
11 35
Occupations
Business and Financial Operations Building and Grounds Cleaning and
13 37
Occupations Maintenance Occupations
Computer and Mathematical Personal Care and Service Occupations
15 39
Occupations
Architecture and Engineering Sales and Related Occupations
17 41
Occupations
Life, Physical, and Social Science Office and Administrative Support
19 43
Occupations Occupations
Community and Social Services Farming, Fishing, and Forestry
21 45
Occupations Occupations
23 Legal Occupations 47 Construction and Extraction Occupations
Education, Training, and Library Installation, Maintenance, and Repair
25 49
Occupations Occupations
Arts, Design, Entertainment, Sports, Production Occupations
27 51
and Media Occupations
Healthcare Practitioners and Technical Transportation and Material Moving
29 53
Occupations Occupations
31 Healthcare Support Occupations 55 Military Specific Occupations
33 Protective Service Occupations
Edits:
The first two digits must be a valid code from the above.
Can be -2, if 90 - Action Flag is 8.
(19) NAME: Occupation Code (Seeking Work)
SHORT NAME: seekocc
B - 10
BAM OPERATIONS GUIDE
Definition: Enter the first three digits of the O*NET code for type of work that
claimant is seeking (see O*Net Major Group codes Element 18). The first
source for this data element is the claimant’s response on the claimant
questionnaire. If the information is not available from the claimant questionnaire,
then use information obtained from the agency records.
If the claimant is not required to seek work, and the claimant interview was not
completed, this data element should reflect the claimant's occupation for the
employment on which the agency based the exemption from work search
-1 = Information not available or missing
-2 = Information not applicable
Edits:
The first two digits must be a valid code from the above.
Must be -2, if 90 - Action Flag is 8.
(20) NAME: Normal Hourly Wage for Base Period Occupation
SHORT NAME: ushrwage
Definition: Enter normal hourly wage for the claimant’s occupation during the
base period. The first source for this information is the claimant’s response on
the claimant questionnaire. The BAM investigator must verify this information
with the claimant’s base period employer and resolve any discrepancies between
the claimant’s statement and information from the base period employer. If the
information is not available from the claimant questionnaire or through verification
with the base period and/or separating employer, then use labor market
information. Express with decimal point in dollars and cents per hour (e.g., $7.50
per hour is coded as 7.50).
Use state conversion formula when other than hourly wage is given. If no state
formula, use the appropriate formula provided below:
Weekly wages - divide by 40 or normal weekly hours for claimant's usual
occupation.
Monthly wages - divide by 4.33, then divide by 40 or normal weekly hours for
claimant's usual occupation.
Yearly wages - divide by 52, then divide by 40 or normal weekly hours for
claimant's usual occupation.
Military (UCX) compute using the information provided on the DD-214.
Military wages are based on 240 hours monthly, 56 hours weekly and 8 hours
daily.
B - 11
BAM OPERATIONS GUIDE
-1 = Information not available or missing
-2 = Information not applicable
Edits:
Must be in the validation range set by state agency
Must be -2, if 90 - Action Flag is 8.
(21) NAME: Lowest Acceptable Hourly Wage
SHORT NAME: lohrwage
Definition: Enter lowest hourly wage that claimant was willing to accept. The
first source for this data element is the claimant’s response on the claimant
questionnaire. This information must be verified with either the base period
employer or the separating employer. The BAM investigator must resolve any
discrepancies between the claimant’s statement and the employer information.
Express in dollars and cents per hour (e.g., $7.50 per hour is coded as 7.50).
Use state conversion formula when other than hourly wages is given. If no state
formula, use the appropriate formula provided in element (20) above.
-1 = Information not available or missing
-2 = Information not applicable
Edits:
Must be in the validation range set by state agency.
Must be -2, if 90 - Action Flag is 8.
B - 12
BAM OPERATIONS GUIDE
Benefit Year Information
(22) NAME: Program Code
SHORT NAME: program
Definition: Enter appropriate program code that identifies the type of claim that
was taken:
1 = UI
2 = UI-UCFE
3 = UI-UCX
4 = UI-UCFE-UCX
5 = UCFE
6 = UCFE-UCX
7 = UCX
8 = Temporary emergency / extended benefits programs (e.g., EUC)
9 = Deleted Record (e.g., TAA, DUA, Workshare)
Edits: Must be 1 to 8.
(23) NAME: Combined Wage Claim
SHORT NAME: cwc
Definition: Enter the code that applied at the time the claim was denied.
1 – CWC Intrastate Claim
2 – No Combined Wages, Intrastate Claim
3 – Pending out-of-state wages, Intrastate Claim
4 – CWC Interstate Claim
5 – No Combined Wages, Interstate Claim
6 – Pending out-of-state wages, Interstate Claim
Use codes 1 or 4 if out-of-state wages were used for the monetary determination.
Use codes 2 or 5 if there are no out-of-state wages or if the claimant declined to
combine. Use codes 3 or 6 if out-of-state wages have been requested but not
received or acted upon at the time the determination was made.
Edits:
Must be 1 to 6.
Cannot be 1 or 4, if 44 - BP Emps. Before is 1.
(24) NAME: Benefit Year Beginning
SHORT NAME: byb
B - 13
BAM OPERATIONS GUIDE
Definition: Enter effective date of most recent new or transitional (not reopened
or additional) claim for denial or payment being investigated. Entry can be
“02/02/0002”, Not Applicable, if claimant withdrew claim after denial was issued.
Edits:
Cannot be less than "01/01/1980".
Can be "02/02/0002".
Must be "02/02/0002", if 90 - Action Flag is 8.
Must be earlier than or equal to the Batch Ending Date and be greater than or
equal to the Batch Ending Date minus 731 days, if Claim Date is
"02/02/0002".
Must be earlier than or equal to compensable week ending date, if Claim Date
is not "02/02/0002".
Cannot be more than 731 days prior to the Claim Date, if Claim Date is not
"02/02/0002".
Cannot be earlier than 12 - Date of Birth.
(25) NAME: Initial (New/Additional) Claim Filing Method
SHORT NAME: icfilmeth
Definition: Enter filing method for the new initial, transitional, or most recent
additional claim for payment/determination under investigation.
1 = In-person claim
2 = Mail claim (including e-mail)
3 = Telephone claim (including automated, interactive telephone
systems)
4 = Employer-fled claim
5 = Other (including fax or electronic other than e-mail)
6 = Internet Claim
-1 = Information not available or missing
-2 = Not Applicable
Edits:
Must be 1 to 6, -1, or -2.
Must be -2, if 90 - Action Flag is 8.
Stamp Edits: Must be 1 to 6, or NULL.
(26) NAME: Benefit Rights Given
SHORT NAME: bri
Definition: Enter all codes that apply regarding method by which claimant was
given Benefit Rights Interview.
B - 14
BAM OPERATIONS GUIDE
Each distinct position within the field ABCD is Boolean (true/false), where A is In-
person interview, B is Group interview, C is Booklet or pamphlet, and D is Video /
Electronic (including Internet, telephone or other multimedia) / or other
multimedia. The valid codes are summarized in the following table.
BENEFITS RIGHTS GIVEN
A = In-person Interview B= Group Interview
0 – Not given 0 – Not given
1 – In-person interview given 2 – Group interview given
C = Booklet / Pamphlet D = Video/Electronic/Other
0 – Not given Multimedia
3 – Booklet / Pamphlet given 0 – Not given
4 – Video/Electronic (including
Internet/Telephone/Other
Multimedia
-1 = Information not available or missing
-2 = Not Applicable
Edits:
Must be a combination of 0 to 4, -1 or -2.
Must be -2, if 90 - Action Flag is 8.
(27) NAME: Industry Code of Primary Base Period Employer
SHORT NAME: priempsic
Definition: Enter four-digit (industry group level) North American Industry
Classification System (NAICS) code for the claimant’s primary base period
employer as identified for the Claim Date (element 5). If only a two-digit NAICS
sector level is available on the state’s computer system, enter the two digits
followed by two zeros. If at all possible, NAICS codes should be obtained for out-
of-state employers, non-profit employers and exempt employers. NAICS codes
can be found at: www.census.gov/naics/.
-1 = Information not available or missing
-2 = Not Applicable (No base period employer or claimant withdrew claim
after denial was issued.)
11 Agriculture, Forestry, Fishing, 53 Real Estate, Rental and Leasing
Hunting
21 Mining 54 Professional, Scientific, and Technical
Services
22 Utilities 55 Management of Companies and
Enterprises
23 Construction 56 Administrative Support, Waste
Management and Remediation Services
B - 15
BAM OPERATIONS GUIDE
31-33 Manufacturing 61 Education Services
42 Wholesale Trade 62 Health Care and Social Assistance
44-45 Retail Trade 71 Arts, Entertainment and Recreation
48-49 Transportation and Warehousing 72 Accommodation and Food Services
51 Information 81 Other Services (except Public
Administration)
52 Finance and Insurance 92 Public Administration
Edits:
First two positions of code must be a valid two-digit NAICS code defined
above.
Must be -2, if 90 - Action Flag is 8.
(28) NAME: Industry Code of Last Employer
SHORT NAME: lastempsic
Definition: Enter four-digit (industry group level) NAICS code (see chart in
Element 27) for the claimant’s last employer as identified for the Claim Date
(element 5). If only a two-digit NAICS sector level is available on the state’s
computer system, enter the two digits followed by two zeros.
-1 = Information not available or missing
-2 = Not Applicable
Edits:
First two positions of code must be a valid two-digit NAICS code defined
above.
Must be -2, if 90 - Action Flag is 8.
(29) NAME: Method for Filing Week Claimed
SHORT NAME: wkfilmeth
Definition: Enter filing method for claim. If “Claim Type” is ‘0’ (no week
claimed), this field will be coded ‘0’. If the determination that denied eligibility
affected multiple weeks and the claimant used different methods to file the
affected weeks, code the filing method for the most recent week affected by the
denial determination.
0 = No week claimed
1 = Mail Claim (including e-mail)
2 = In-person Claim
3 = Employer-filed Claim
4 = Telephone Claim (including automated, interactive, telephone
systems)
5 = Other (including fax or electronic other than e-mail)
6 = Internet Claim
B - 16
BAM OPERATIONS GUIDE
-1 = Missing
-2 = Not Applicable
Edits:
Must be 0 to 6, -1, or -2.
Must be -2, if 90 - Action Flag is 8.
Must be 0 if Claim Type is 0.
Stamp Edits: Must be 1 to 6, or NULL.
(30) NAME: Original Amount Paid and/or Offset for Denial Period / Week
SHORT NAME: origamtpd
Definition: Enter original whole dollar amount paid and/or offset (including any
dependent allowance and/or child support intercept) for weeks affected by denial
determination under investigation.
-2 = Not Applicable
Edits:
Can be 0.
Must be -2, if 90 - Action Flag is 8.
Must be less than or equal to 35 - MBA Before.
(31) NAME: Number of Weeks Denied Before Investigation
SHORT NAME: wksdenbef
Definition: Enter the number of weeks claimant was disqualified as a result of
the determination selected for investigation (regardless of whether those weeks
have been claimed.)
99 = Indefinite disqualification
-2 = Not Applicable
Edits:
Must be 0 to 52, 99, or -2.
Must be -2, if 90 - Action Flag is 8.
(32) NAME: Number of Weeks Denied After Investigation
SHORT NAME: wksdenaft
Definition: Enter the number of weeks claimant should have been disqualified
subsequent to investigation according to DCA findings (regardless of whether
those weeks have been claimed.)
B - 17
BAM OPERATIONS GUIDE
99 = Indefinite disqualification
-2 = Not Applicable
Edits:
Must be 0 to 52, 99 or -2.
Must be -2, if 90 - Action Flag is 8.
(33) NAME: Weekly Benefit Amount (WBA) Before Investigation
SHORT NAME: wbabef
Definition: For monetary denials (sample type 2), enter claimant’s WBA, based
on the original monetary determination at time of selection for investigation,
expressed in whole dollars. Disregard any adjustments to WBA resulting from a
monetary redetermination caused by nonmonetary issues (e.g., a separation
issue or administrative penalty). Disregard any EB benefit entitlement, state
supplemental payments, dependents' allowances or any deductions.
For separation/non-separation determinations, enter the WBA based on the
original monetary determination or the adjusted WBA based on a monetary
redetermination made because of a non-monetary issue.
0 = Ineligible
-2 = Not Applicable, if the claimant withdrew claim after denial issued
Edits:
Must be in the validation range set by state agency.
Can be 0.
Must be -2, if 90 - Action Flag is 8.
Must be 0 if 44 - BP Emps. Before = 0.
Must be less than or equal to 35 - MBA Before.
(34) NAME: Weekly Benefit Amount (WBA) After Investigation
SHORT NAME: wbaaft
Definition: For monetary denials (sample type 2), enter claimant's WBA based
on the monetary determination that should have applied after the DCA
investigation, expressed in whole dollars. Disregard any adjustments to WBA
resulting from a monetary redetermination caused by nonmonetary issues (e.g.,
a separation issue or administrative penalty). Disregard any EB benefit
entitlement, state supplemental payments, dependents' allowances or any
deductions.
For separation/non-separation determinations, enter the WBA based on the
original monetary determination or the adjusted WBA based on a monetary
redetermination made because of a non-monetary issue.
B - 18
BAM OPERATIONS GUIDE
0 = Ineligible
-2 = Not Applicable, if the claimant withdrew claim after denial issued
Edits:
Must be in the validation range set by state agency.
Can be 0.
Must be -2, if 90 - Action Flag is 8.
Must be 0 if 45 - BP Emps. After = 0.
Must be less than or equal to 36 - MBA After.
(35) NAME: Maximum Benefit Amount (MBA) Before Investigation
SHORT NAME: mbabef
Definition: For monetary denials (sample type 2), enter claimant's MBA based
on the original monetary determination at time of selection for investigation,
expressed in whole dollars. Disregard any adjustments to MBA resulting from a
monetary redetermination caused by nonmonetary issues (e.g., a separation
issue or administrative penalty). Disregard any EB benefit entitlement, state
supplemental payments, dependents' allowances or any deductions.
For separation/non-separation determinations, enter the MBA based on the
original monetary determination or the adjusted MBA based on a monetary
redetermination made because of a non-monetary issue.
0 = Ineligible
-2 = Not Applicable, if the claimant withdrew claim after denial issued
Edits:
Must be in the validation range set by state agency.
Can be 0.
Must be -2, if 90 - Action Flag is 8.
Must be greater than the Remaining Balance (RB) as of Date of
Determination/Compensable Week Ending Date, Before Investigation.
Must be greater than or equal to 33 - WBA Before.
(36) NAME: MBA After Investigation
SHORT NAME: mbaaft
Definition: For monetary denials (sample type 2), enter claimant's MBA based
on the monetary determination that should have applied after the DCA
investigation, expressed in whole dollars. Disregard any adjustments to MBA
resulting from a monetary redetermination caused by nonmonetary issues (e.g.,
a separation issue or administrative penalty). Disregard any EB benefit
entitlement, state supplemental payments, dependents' allowances or any
deductions.
B - 19
BAM OPERATIONS GUIDE
For separation/non-separation determinations, enter the MBA based on the
original monetary determination or the adjusted MBA based on a monetary
redetermination made because of a non-monetary issue.
0 = Ineligible
-2 = Not Applicable, if the claimant withdrew claim after denial issued
Edits:
Must be in the validation range set by state agency.
Must be -2, if 90 - Action Flag is 8.
Must be 0 if 45 - BP Emps. After is 0
.
B - 20
BAM OPERATIONS GUIDE
Monetary Information
(42) NAME: Reason for Monetary Denial Before Investigation
SHORT NAME: monstatbef
Definition: Enter the code that identifies the issue used to issue the monetary
denial determination. Second digit is for optional state use.
Series ID:
10 = Insufficient wages (base period wages less than minimum
requirements)
20 = Insufficient hours/weeks/days
30 = Failure to meet high quarter wage requirement (high quarter wages
less than minimum).
40 = Requalification wage requirement
50 = Other
-2 = Not Applicable, if claimant withdrew claim after denial was issued OR
the Sample Type is Separation (3) or Nonseparation (4)
Edits:
Must be 10 to 59.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(43) NAME: Reason for Monetary Denial After Investigation
SHORT NAME: monstataft
Definition: Enter the code that the DCA investigation establishes as the correct
criterion for the monetary denial determination. Second digit is for optional state
use. Note: For states with alternate base periods, BAM is determining whether
the monetary denial was proper or improper, therefore the investigator must
scrutinize all five quarters of wages considered in making this determination.
Series ID:
00 = Sufficient wages/hours/weeks/days (claimant monetarily eligible)
10 = Insufficient wages (base period wages less than minimum
requirements)
20 = Insufficient hours/weeks/days
30 = Failure to meet high quarter wage requirement (high quarter wages
less than minimum).
40 = Requalification wage requirement
50 = Other
-2 = Not Applicable, if claimant withdrew claim after denial was issued OR
the Sample Type is Separation (3) or Nonseparation (4)
B - 21
BAM OPERATIONS GUIDE
Edits:
Must be 00 to 59.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(44) NAME: Number of Base Period Employers Before Investigation
SHORT NAME: bpempbef
Definition: Enter number of subject base period employers, before
investigation, that were used in calculating WBA and MBA for the monetary
determination under investigation, even if claimant is ineligible. Include
seasonal, school, and out-of-state employers if they paid wages that were used
in the monetary determination.
-2 = Not Applicable, if claimant withdrew claim after denial was issued OR
the Sample Type is Separation (3) or Nonseparation (4)
Edits:
Must be within the validation range set by state agency.
Can be 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(45) NAME: Number of Base Period Employers After Investigation
SHORT NAME: bpempaft
Definition: Enter number of subject base period employers, after investigation,
which should have been used to calculate WBA and MBA, even if claimant is
ineligible. Include wages from seasonal, school, and out-of-state employers if
they should have been used in calculating the monetary determination.
Note: If applicable, consider the application of regular or alternative base period.
Enter “0” if it is established that there were no base period employers as a result
of the investigation.
-2 = Not Applicable, if claimant withdrew claim after denial was issued OR
the Sample Type is Separation (3) or Nonseparation (4)
Edits:
Must be within the validation range set by state agency.
34 - WBA After, 36 - MBA After, and 47 - BP Wages After must be 0, if 45 -
BP Emps. After is 0.
49 - HQ Wages After, 51 - Wks. Worked After, 53 - Depend. After, and 55 -
Depend. Allow After must be 0 or -2, if 45 - BP Emps. After is 0.
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BAM OPERATIONS GUIDE
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(46) NAME: Base Period Wages Before Investigation
SHORT NAME: bpwbef
Definition: Enter total amount of all wages from employers identified in (44)
“Number of BP Employers Before Investigation”. Express in whole dollars.
Include seasonal, school, and out-of-state wages if they were used in the
monetary determination. Disregard any state reduction BP wages due to
administrative penalty.
-2 = Not Applicable, if claimant withdrew claim after denial was issued OR
the Sample Type is Separation (3) or Nonseparation (4)
Edits:
Must be within the validation range set by state agency.
Can be 0.
Must be greater than or equal to the 48 - HQ Wages Before.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(47) NAME: Base Period Wages After Investigation
SHORT NAME: bpwaft
Definition: Enter total amount of all BP wages from employers identified in (45)
“Number of BP Employers After Investigation”, even if claimant is ineligible.
Express in whole dollars. Disregard any state reduction in BP wages due to
administrative penalty.
Note: If applicable, consider the application of regular or alternative base period.
-2 = Not Applicable, if claimant withdrew claim after denial was issued OR
the Sample Type is Separation (3) or Nonseparation (4)
Edits:
Must be within the validation range set by state agency.
Must be 0, if 45 - BP Emps. After is 0.
Cannot be 0, if 45 - BP Emps. After is greater than 0.
Must be greater than or equal to 49 - HQ Wages After.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(48) NAME: High Quarter Wages Before Investigation
SHORT NAME: hqwbef
B - 23
BAM OPERATIONS GUIDE
Definition: Enter total whole dollar amount of claimant’s high quarter base
period wages (before investigation) used in the monetary determination under
investigation. State formula for calculating high quarter wages is to be used.
Include seasonal wages and school wages, if used.
Equals 99999 if greater than $99,999.
-1 if information not available or missing
-2 if not applicable
Edits:
Must be within the validation range set by state agency.
Can be 0, -1, or -2.
Must be greater than 0, if 46 - BP Wages Before is greater than 0.
Must be less than or equal to 46 - BP Wages Before.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(49) NAME: High Quarter Wages After Investigation
SHORT NAME: hqwaft
Definition: The total whole dollar amount of claimant's high-quarter base period
wages from those employers identified in (45), “Number of Base Period
Employers After Investigation”, even if claimant is ineligible, that should have
been used for the monetary determination under investigation. Note: If
applicable, consider the application of regular or alternative base period.
Equals 99999 if greater than $99,999.
-1 if information not available or missing
-2 if not applicable, if the claimant withdrew claim after denial issued OR
the Sample Type is Separation (3) or Nonseparation (4)
Edits:
Must be within the validation range set by state agency.
Can be 0, -1, or -2.
Must be less than or equal to 47 - BP Wages After.
Must be 0 or -2, if 45 - BP Emps. After is 0.
Cannot be 0, if 47 - BP Wages After is not 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
(50) NAME: Number of Weeks Worked in BP Before Investigation
SHORT NAME: bpwksbef
B - 24
BAM OPERATIONS GUIDE
Definition: Enter number of weeks, as defined by state law and procedures, that
claimant worked in base period, before investigation. Complete this item if
required by state law for eligibility.
0 = Earnings in week(s), but insufficient to establish a credited week of
eligibility
-2 = Weeks/hours of work are not required
Edits:
Must be within the validation range set by state agency.
Can be 0.
Can be -2, if not required by State law for eligibility.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
Stamp Edits: Must be 0 to 53, -2, or NULL.
(51) NAME: Number of Weeks Worked in BP After Investigation
SHORT NAME: bpwksaft
Definition: Enter number of weeks claimant worked in base period after
investigation. Complete this item if required by state law for eligibility. Note: If
applicable, consider the application of regular or alternative base period.
0 = Earnings in week(s), but insufficient to establish a credited week of
eligibility
-2 = Weeks/hours of work are not required
Edits:
Must be within the validation range set by state agency.
Can be 0.
Can be -2, if not required by State law for eligibility.
Must be 0 or -2, if 45 - BP Emps. After is 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
Stamp Edits: Must be 0 to 53, -2, or NULL.
(52) NAME: Number of Dependents Claimed Before Investigation
SHORT NAME: depbef
Definition: Enter the number of dependents claimed.
0 = None and state has a dependency provision
-2 = State does not have a dependency provision
B - 25
BAM OPERATIONS GUIDE
Edits:
Must be within the validation range set by state agency.
Must be 0, if 54 - Depend. Allow Before is 0.
Cannot be 0, if 54 - Depend. Allow Before is not 0.
Must be -2, if 54 - Depend. Allow Before is -2.
Cannot be -2, if 54 - Depend. Allow Before is not equal to -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
Stamp Edits:
Must be -2 or NULL.
If 52 - Depend. Before is set to -2 or NULL, then 53 - Depend. After, 54
Depend. Allow Before, and 55 - Depend. Allow After will be set to -2 or
NULL respectively.
(53) NAME: Number of Dependents Claimed After Investigation
SHORT NAME: depaft
Definition: Enter the number of dependents that should be claimed.
0 = None and state has a dependency provision
-2 = State does not have a dependency provision
Edits:
Must be within the validation range set by state agency.
Must be 0 or -2, if 45 - BP Emps. After is 0.
Must be 0, if 55 - Depend. Allow After is 0.
Cannot be 0, if 55 - Depend. Allow After is not 0.
Must be -2, if 55 - Depend. Allow After is -2.
Cannot be -2, if 55 - Depend. Allow After is not equal to -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
Stamp Edits:
Must be -2 or NULL.
If 53 - Depend. After is set to -2 or NULL, then 52 - Depend. Before, 54
Depend. Allow Before, and 55 - Depend. Allow After will be set to -2 or NULL
respectively.
(54) NAME: Dependents’ Allowance Before Investigation
SHORT NAME: allowbef
Definition: Enter the whole dollar amount of dependents allowance before
investigation, if any, that is payable to the claimant on a week-to-week basis.
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BAM OPERATIONS GUIDE
0 = Claimant not eligible for allowance and state has a dependency
provision
-2 = State does not have a dependency provision
Edits:
Must be within the validation range set by state agency.
Must be less than 33 - WBA Before, except for Alaska (AK).
Must be 0, if 52 - Depend. Before is 0.
Cannot be 0, if 52 - Depend. Before is greater than 0.
Must be -2, if 52 - Depend. Before is -2.
Cannot be -2, if 52 - Depend. Before is not equal to -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
Stamp Edits:
Must be -2 or NULL.
If 54 - Depend. Allow Before is set to -2 or NULL, then 52 - Depend. Before,
53 Depend. After, and 55 - Depend. Allow After will be set to -2 or NULL
respectively.
(55) NAME: Dependents’ Allowance After Investigation
SHORT NAME: allowaft
Definition: Enter the correct whole dollar amount of dependents allowance that
should have been payable to the claimant on a week-to-week basis.
0 = Claimant not eligible for allowance and state has a dependency
provision
-2 = State does not have a dependency provision
Edits:
Must be within the validation range set by state agency.
Must be less than 34 - WBA After, except for Alaska (AK).
Must be 0 or -2, if 45 - BP Emps. After is 0.
Must be 0, if 53 - Depend. After is 0.
Cannot be 0, if 53 - Depend. After is greater than 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
Must be -2, if 53 - Depend. After is -2.
Cannot be -2, if 53 - Depend. After is not equal to -2.
Stamp Edits:
Must be -2 or NULL.
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BAM OPERATIONS GUIDE
If 55 - Depend. Allow After is set to -2 or NULL, then 52 - Depend. Before, 53
- Depend. After, and 54 - Depend. Allow Before will be set to -2 or NULL
respectively.
(56) NAME: Monetary Redetermination
SHORT NAME: monredet
Definition: Enter appropriate code which indicates whether state redetermined
claimant’s monetary eligibility prior to or during the course of the DCA
investigation. Consider only monetary redeterminations conducted by the state
agency independent of the DCA investigation. Do not consider monetary
redeterminations conducted by the state agency because of the DCA
investigation. Do not consider redeterminations resulting from a nonmonetary
issue (e.g., a separation issue or administrative penalty).
1 = Yes (Did not involve the application of an alternative base period
(ABP) or extended base period (EBP) in determining monetary
eligibility).
2 = No
3 = Yes (Did involve the application of an alternative base period (ABP) or
extended base period (EBP) in determining monetary eligibility.)
-2 = Not Applicable
Edits:
Must be 1, 2, 3 or -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 3 or 4.
B - 28
BAM OPERATIONS GUIDE
Separation Information
(57) NAME: Separation Issue Number
Definition: Enter the Numeric 2 digit code that identifies the specific
separation denial selected for the sample if multiple denial determinations were
issued for the same claim on the same date.
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 4
Edits:
Must be 0 to 99, or -2.
Default value is 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 4.
(58) NAME: Reason for Separation Determination Before Investigation
SHORT NAME: sepbef
Definition: Enter the code that identifies the reason for claimant’s separation.
The separation to be coded is that separation which is subject to the DCA
investigation. The second digit of the code is reserved for state use for coding
more detailed issue information such as different types of Voluntary Quits or
Discharges.
Series ID:
10 = Lack of Work (e.g., reduction in force, temporary lay off)
20 = Voluntary Quit
30 = Discharge
40 = Labor Dispute
50 = Military separation or Compelling Family Reason
60 = Not separated (partials, job attached, leave of absence)
-2 = Not Applicable, if the claimant withdrew claim after denial issued
OR the Sample Type is Monetary (2) or Nonseparation (4)
Edits:
Must be 10 to 69.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 4.
(59) NAME: Reason for Separation After Investigation
SHORT NAME: sepaft
B - 29
BAM OPERATIONS GUIDE
Definition: Enter the code that the DCA investigation establishes as the correct
reason that the claimant is separated. The second digit of the code is reserved
for state use for coding more detailed issue information such as different types of
Voluntary Quits or Discharges.
Series ID:
00 = No Separation Issue
10 = Lack of Work (e.g., reduction in force, temporary lay off)
20 = Voluntary Quit
30 = Discharge
40 = Labor Dispute
50 = Military separation or Compelling Family Reason
60 = Not separated (partials)
-2 = Not Applicable (Sample Type equals 2 and 4 only)
Edits:
Must be 00 to 69.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 4.
(60) NAME: Date of Separation Before Investigation
SHORT NAME: sepdatebef
Definition: : Enter date (MM/DD/YYYY) of separation as defined by state
law/policy, from last employer used to determine code assigned in (58). If the
claimant has not been separated, enter the last day worked, but no later than the
Key Week ending date, if code in (58) is 60-69.
01/01/0001 = Information not available or missing
02/02/0002 = Not Applicable
Edits:
Cannot be less than "01/01/1900".
Must be less than or equal to 5 - Claim Date plus 14 days, and greater than or
equal to 5- Claim Date minus 731 days, if 5 - Claim Date is not "02/02/0002".
Must be less than or equal to the Batch Week Ending Date and greater than
or equal to the Batch Week Ending Date minus 731 days, if 5 - Claim Date is
"02/02/0002".
Can be "01/01/0001".
Must be "02/02/0002", if 90 - Action Flag is 8.
Must be "02/02/0002", if Sample Type is 2 or 4.
(61) NAME: Date of Separation After Investigation
SHORT NAME: sepdateaft
B - 30
BAM OPERATIONS GUIDE
Definition: Enter the date (MM/DD/YYYY) of separation as defined by state
law/policy, from last employer after investigation as identified in (59). If the
claimant has not been separated, enter the last day worked, but no later than the
Key Week ending date, if code in (59) is 60-69.
01/01/0001 = Information not available or missing
02/02/0002 = Not Applicable (Sample Type equals 2 and 4 only, or 59-
Reason for Sep. After = “00” series, or 90-Action Flag is 8)
Edits:
Cannot be less than "01/01/1900".
Must be less than or equal to 5 - Claim Date plus 14 days and greater than or
equal to 5 - Claim Date minus 731 days, if 5 - Claim Date is not "02/02/0002".
Must be less than or equal to the Batch Week Ending Date and greater than
or equal to the Batch Week Ending Date minus 731 days, if 5 - Claim Date is
"02/02/0002".
Can be "01/01/0001".
Must be "02/02/0002", if 90 - Action Flag is 8.
Must be "02/02/0002", if Sample Type is 2 or 4.
Must be "02/02/0002", if 59 - Reason Sep. After = "00" series.
B - 31
BAM OPERATIONS GUIDE
Nonseparation Information
(62) NAME: Nonseparation Issue Number
Definition: Enter the code that identifies the specific nonseparation denial
selected for the sample if multiple denial determinations were issued for the
same claim on the same date.
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Must be 0 to 99, or -2.
Default value is 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(63) NAME: Reason for Nonseparation Determination Before Investigation
SHORT NAME: nonsepbef
Definition: Enter the code that represents the reason for the nonseparation
determination before the DCA investigation. The second digit is for optional state
use to code more detailed information.
10 = Able Issue
20 = Available Issue
30 = Work Search Issue
40 = Disqualifying/unreported income Issue
50 = Refusal of Suitable Work Issue
60 = Reporting/registration Violation Issue
70 = Other Issue (e.g. alien, athlete, school, seasonality, employment
status)
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Must be 10 to 79.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(64) NAME: Reason for Nonseparation Determination After Investigation
SHORT NAME: nonsepaft
B - 32
BAM OPERATIONS GUIDE
Definition: Enter the code that the DCA investigation establishes as the correct
nonseparation issue. The second digit is for optional state use to code more
detailed information.
00 = No Nonseparation Issue
10 = Able Issue
20 = Available Issue
30 = Work Search Issue
40 = Disqualifying/unreported income Issue
50 = Refusal of Suitable Work Issue
60 = Reporting/registration Violation Issue
70 = Other Issue (e.g. alien, athlete, school, seasonality, employment
status)
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Must be 00 to 79.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(65) NAME: Recall Status Before Investigation
SHORT NAME: rclstatbef
Definition: Enter code that indicates claimant's recall status for the
determination under investigation.
0 = No recall
1 = Definite recall (specific return date)
2 = Indefinite recall (no specific return date)
-1 = Information not available or missing
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Must be 0, 1, 2, -1, or -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(66) NAME: Recall Status After Investigation
SHORT NAME: rclstataft
Definition: Enter the correct recall status code for the denial determination after
investigation.
0 = No recall
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BAM OPERATIONS GUIDE
1 = Definite recall (specific return date)
2 = Indefinite recall (no specific return date)
-1 = Information not available or missing
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Must be 0, 1, 2, -1, or -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(67) NAME: Total Earnings for Week(s) Before Investigation
SHORT NAME: totearnbef
Definition: Enter total amount of earnings for weeks affected by the
determination under investigation. Do not include other income such as
pensions, holiday pay, vacation pay, pay in lieu of notice, separation pay, etc.
0 = None
Equals 9999 = If $9,999 or more
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be 0 or -2.
69 - Earn. Deduct. Before must be 0, if 67 - Earnings Before is 0.
Must be greater than or equal to 69 - Earn. Deduct. Before.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(68) NAME: Total Earnings for Week(s) After Investigation
SHORT NAME: totearnaft
Definition: Enter whole dollar amount of earnings for weeks affected by the
determination after investigation. Do not include other income such as pensions,
holiday pay, vacation pay, pay in lieu of notice, separation pay, etc.
0 = None
Equals 9999 = If $9,999 or more
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be 0 or -2.
Must be greater than or equal to 70 - Earn. Deduct. After.
B - 34
BAM OPERATIONS GUIDE
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(69) NAME: Earnings Deduction for Week(s) Before Investigation
SHORT NAME: earndedbef
Definition: Enter total amount deducted for all weeks affected by determination
before investigation. Total deduction cannot exceed WBA times the number of
weeks denied. Do not include other income such as pensions, holiday pay,
vacation pay, pay in lieu of notice, separation pay, etc. This amount may be less
than amount reported on the certification by claimant because of earnings
disregarded by law in computation of amount deducted.
0 = None
Equals 9999 = If $9,999 or more
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be -2.
Cannot be greater than 33 - WBA Before times 31 - No. Wks. Denied Before,
if 31 - No. Wks. Denied Before is greater than 0.
Must be less than 33 - WBA Before if 31 - No. Wks. Denied Before is 0.
Must be 0, if 67 - Earnings Before is 0.
Must be less than or equal to 67 - Earnings Before.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(70) NAME: Earnings Deduction for Week(s) After Investigation
SHORT NAME: earndedaft
Definition: Enter the total amount deducted for all weeks affected by the
determination after investigation. Total cannot exceed WBA times the number of
weeks denied. Do not include other deductible income such as pensions, holiday
pay, vacation pay, pay in lieu of notice, separation pay, etc.
0 = None
Equals 9999 = If $9,999 or more
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Cannot be greater than 32 - No. Wks. Denied After times the sum of: 34 -
WBA After plus b_dca_vallim.max_val for allowaft (#55), if 32 - No. Wks.
Denied After is greater than 0.
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BAM OPERATIONS GUIDE
Must be less than the sum of: 34 - WBA After plus b_dca_vallim.max_val for
allowaft (#55), if 32 - No. Wks. Denied After is 0.
Must be 0, if 68 - Earnings After is 0.
Must be less than or equal to 68 - Earnings After.
70 - Earn. Deduct. After plus 74 - Other Income Deductions Aft must be less
than equal to 36 - MBA After.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(71) NAME: Total Other Deductible Income for Week(s) Before Investigation
SHORT NAME: othdedincbef
Definition: Enter total whole dollar amount of other income (deductible under
state law) and which was included in the determination before investigation.
Include pension received for the denial period, regardless of effect on the
payment amount, using the state’s method of determining the weekly amount of
the pension. Include all types of deductable income for the denial period such as
holiday pay, vacation pay, pay in lieu of notice, separation pay, etc.
0 = None
Equals 9999 = If $9,999 or more
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
EXAMPLE: Claimant has a WBA of $225. During the period under investigation
the claimant received payment in lieu of notice of $200 and a pension payment of
$100, financed by a base period employer. In this state, both types of income
are deductible; however, the pension provision requires only a 50 percent
deduction. The amount entered in this field would be $300, not $250, because of
the instruction to enter a figure including the total amount of pension regardless
of its effect on the amount of benefit payment the claimant received.
Edits:
Can be 0 or -2.
Must be greater than or equal to 73 - Other Income Deductions Bef.
73 - Other Income Deductions Bef must be 0, if 71 - Other Deductible
Inc. Before is 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(72) NAME: Total Other Deductible Income for Week(s) After Investigation
SHORT NAME: othdedincaft
Definition: Enter the total whole dollar amount of other income (deductible
under state law) affected by determination after investigation. Include pension
B - 36
BAM OPERATIONS GUIDE
received for the denial period, regardless of effect on the payment amount, using
the state’s method to determine the weekly amount of the pension. Also include
all deductible income such as holiday pay, vacation pay, pay in lieu of notice,
separation pay, etc. See example for 71, Total Other Deductible Income for
Week(s) Before Investigation.
0 = None
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be 0 or -2.
Must be greater than or equal to 74 - Other Income Deductions Aft.
74 - Other Income Deductions Aft must be 0, if 72 - Other Deductible
Inc. After is 0.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(73) NAME: Other Income Deductions for Week(s) Before Investigation
SHORT NAME: othdedsbef
Definition: Enter total amount in whole dollars deducted due to pension, holiday
pay, vacation pay, pay in lieu of notice, separation pay, etc. in all weeks affected
by determination under investigation. Total deduction cannot exceed WBA times
the number of weeks denied.
0 = None
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be 0.
Cannot be greater than 33 - WBA Before times 31 - No. Wks. Denied Before,
if 31 - No. Wks. Denied Before is greater than 0.
Must be less than 33 - WBA Before if 31 - No. Wks. Denied Before is 0.
Must be 0, if 71 - Other Deductibles Inc. Before is 0.
Must be less than or equal to 71 - Other Deductibles Inc. Before.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(74) NAME: Other Income Deductions for Week(s) After Investigation
SHORT NAME: othdedsaft
Definition: Enter total amount in whole dollars deducted due to a pension,
holiday pay, vacation pay, pay in lieu of notice, separation pay, etc. in all weeks
B - 37
BAM OPERATIONS GUIDE
affected by the determination after investigation. Total cannot exceed WBA times
the number of weeks denied.
0 = None
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be 0.
Cannot be greater than 32 - No. Wks. Denied After times the sum of: 34 -
WBA After plus b_dca_vallim.max_val for allowaft (#55), if 32 - No. Wks.
Denied After is greater than 0.
Must be less than the sum of: 34 - WBA After plus b_dca_vallim.max_val for
allowaft (#55), if 32 - No. Wks. Denied After is 0.
Must be 0, if 72 - Other Deductibles Inc. After is 0.
Must be less than or equal to 72 - Other Deductibles Inc. After.
70 - Earn. Deduct. After plus 74 - Other Income Deductions Aft must be less
than equal to 36 - MBA After.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(75) NAME: Work Search Requirements
SHORT NAME: wsreq
Definition: Enter the appropriate code that applied to the determination under
investigation according to UI law and policy.
1 = Required to actively seek work (in addition to union contact if
applicable)
2 = An agency directive (written or verbal) temporarily suspended the
claimant's normal work search for the Denial period affected by the
determination.
3 = Union deferral (seeking work only through union)
4 = Job attached deferral (temporary lay-off, recall, partial, industry
attached)
5 = Other deferrals (disability, school, etc.)
-2 = Not Applicable (no active work search policy or Sample Type equals 2
or 3).
Edits:
Must be 1 to 5, or -2.
Cannot be 1, if 76 - Contacts is -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
B - 38
BAM OPERATIONS GUIDE
Must be 1, 2, -2, or NULL.
Cannot be 1, if 76 - Contacts is -2.
(76) NAME: Number of Job Contacts Listed
SHORT NAME: jobcon
Definition: Enter number of all job contacts indicated from any source. Note: If
claimant sought work in denial period although not required to do so, enter
number of contacts and make appropriate verifications.
0 = No contacts were indicated
-1 = Information is missing or not available
-2 = Not Applicable, if claimant not required to seek work and claimant did
not seek work OR Sample Type equals 2 or 3
Edits:
Must be within the validation range set by state agency.
Can be 0, -1, or -2.
Must be -2, if 75 - WS Requirement is -2.
Cannot be -2, if 75 - WS Requirement is 1.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
Must be -2 or NULL.
Cannot be -2, if 75 - WS Requirement is 1.
(77) NAME: Number of Job Contacts Made Prior to the Denial Period but Used to
Satisfy Work Search Requirements for the Denial Period
SHORT NAME: prjobcon
Definition: Enter number of work search contacts made prior to the denial
period if used to satisfy the state's work search requirements.
0 = No contacts were indicated
-1 = Information is missing or not available
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Must be within the validation range set by state agency.
Can be 0, -1, or -2.
Must be -2, if 75 - WS Requirement is -2.
Must be -2, if 90 - Action Flag is 8.
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BAM OPERATIONS GUIDE
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
Must be -2 or NULL.
(78) NAME: Number of Work Search Contacts Investigated for Eligibility
SHORT NAME: wsconinv
Definition: Enter total number of work search contacts investigated, regardless
of investigator’s determination regarding acceptability. Do not include here any
work-search contacts that were not investigated for DCA.
0 = No contacts were investigated
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
Sample Type equals 2 or 3
Edits:
Can be 0 or -2.
Must be -2, if 75 - WS Requirement is -2.
Must be -2, if 76 - Contacts and 77 - Prior Contacts are less than 0.
Must be less than or equal to 76 - Contacts if 77 - Prior Contacts is less than
0.
Must be less than or equal to 77 - Prior Contacts if 76 - Contacts is less than
0.
Must be less than or equal to the total of 76 - Contacts and 77 - Prior
Contacts.
Must be equal to the total of 79 - Contacts Acc. and 80 - Contacts Unacc and
81 - Contacts Unver.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
Must be 0, -2, or NULL
(79) NAME: Number of Acceptable Work Search Contacts
SHORT NAME: wsconok
Definition: Include only work search contacts for which documentation exists in
DCA file that such contacts were made by claimant and were acceptable
contacts within state's written law/policy on active search for work.
-2 = Not Applicable (no WS Contacts investigated OR if the claimant
withdrew claim after denial issued OR Sample Type equals 2 or 3)
Edits:
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BAM OPERATIONS GUIDE
Can be -2.
Must be -2, if 75 - WS Requirement is -2.
Must be -2, if 78 - Contacts Inv is -2.
Cannot be -2, if 78 - Contacts Inv is not -2.
Must be 0, if 78 - Contacts Inv is 0.
Must be less than or equal to 78 - Contacts Inv.
79 - Contacts Acc plus 80 - Contacts Unacc plus 81 - Contacts Unver must be
equal to 78 - Contacts Inv.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(80) NAME: Number of Unacceptable Work Search Contacts
SHORT NAME: wsconnotok
Definition: Include only job contacts for which written documentation exists in
DCA file that such contacts were not made by the claimant or were made but are
unacceptable within the framework of state's written law or policy.
-2 = Not Applicable (no WS Contacts investigated OR if the claimant
withdrew claim after denial issued OR Sample Type equals 2 or 3)
Edits:
Can be -2.
Must be -2, if 75 - WS Requirement is -2.
Must be -2, if 78 - Contacts Inv is -2.
Cannot be -2, if 78 - Contacts Inv is not -2.
Must be 0, if 78 - Contacts Inv is 0.
Must be less than or equal to 78 - Contacts Inv.
79 - Contacts Acc plus 80 - Contacts Unacc plus 81 - Contacts Unver must be
equal to 78 - Contacts Inv.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(81) NAME: Number of Work Search Contacts for the Denial Period that Could Not
Be
Verified as Either Acceptable or Unacceptable
SHORT NAME: wsconunver
Definition: Include the work search contacts for which there was insufficient
information to make a judgment of their acceptability within the state's written
law/policy on work search.
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BAM OPERATIONS GUIDE
2 = Not Applicable (no WS Contacts investigated OR if claimant withdrew
claim after denial issued OR Sample Type equals 2 or 3)
Edits:
Can be -2.
Must be -2, if 75 - WS Requirement is -2.
Must be -2, if 78 - Contacts Inv is -2.
Cannot be -2, if 78 - Contacts Inv is not -2.
Must be 0, if 78 - Contacts Inv is 0.
Must be less than or equal to 78 - Contacts Inv.
79 - Contacts Acc plus 80 - Contacts Unacc plus 81 - Contacts Unver must be
equal to 78 - Contacts Inv.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(82) NAME: Labor Exchange Registration Required
SHORT NAME: leregreq
Definition: Enter the appropriate code that applies according to law and policy.
Use code 2 only if the state does not require registration or there is written
law/policy that provides for non-registration under certain circumstances (e.g.,
temporary lay-off, union membership), and such non-registration policy is
applicable to claimant.
1 = Yes, per state law
2 = No
3 = Yes, as a result of profiling
4 = Yes, for both reasons
-2 = Not Applicable
Edits:
Must be 1 to 4, or -2.
84 - LE Deferred must be -2, if 82 - LE Reg. Req. is 1, 3, or 4.
84 - LE Deferred must be 1 to 7, if 82 - LE Reg. Req. is 2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
Must be 1 to 4, -2, or NULL.
(83) NAME: Actively/Currently Registered with Labor Exchange as of Determination
Under Investigation
SHORT NAME: lereg
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BAM OPERATIONS GUIDE
Definition: Enter the appropriate code that applies to the denial period. State’s
written law, policy, and procedures govern whether claimants are required to be
registered with the Employment Services and what constitutes registration. DCA
coding should be consistent with such law, policy, and procedures.
1= Registered with the Employment Services and has received one or
more staff assisted services during the current benefit year
2= Not registered with Employment Services and has not used self-help
services from the American Job Center delivery system during the
current benefit year
3= Not registered with Employment Services but has received staff
assisted services or has used self-help services from the American Job
Center delivery system during the current benefit year
4= Registered with the Employment Services but has received no staff
assisted services during the current benefit year
-1= Information not available or missing
-2= Not Applicable if the claimant withdrew claim after denial issued OR
the Sample Type is Monetary (2) or Separation (3)
Edits:
Must be 1 to 4, -1, or -2.
85 - LE Referrals cannot be -2, if 83 - LE Reg/Services is 1.
85 - LE Referrals must be -2, if 83 - LE Reg/Services is 2.
85 - LE Referrals must be 0, if 83 - LE Reg/Services is 4.
Must be -2, if 82 - LE Requirement is -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
Must be 1, -2, or NULL.
(84) NAME: Reason Labor Exchange Registration Deferred
SHORT NAME: leregdef
Definition: Enter appropriate code.
1 = Union member
2 = Job attached
3 = Partial
4 = Seasonal
5 = Approved training
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BAM OPERATIONS GUIDE
6 = Local Office Policy
7 = Other
-2 = Not Applicable if the claimant withdrew claim after denial issued OR
the Sample Type is Monetary (2) or Separation (3)
Edits:
Can be 1 to 7, or -2.
Must be -2, if 82 - LE Reg. Req is 1, 3, 4, or -2.
Must be 1 to 7, if 82 - LE Reg. Req is 2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
Stamp Edits:
Must be -2 or NULL.
(85) NAME: Number of Labor Exchange Referrals
SHORT NAME: lerefers
Definition: Enter number of times Employment Services referred claimant for
employment during current benefit year up to and including the period affected by
the denial determination.
0 = No referrals while registered in current benefit year
-1 = Information missing or not available or missing
-2 = Not Applicable (not registered during current benefit year OR claimant
withdrew claim after denial issued OR Sample Type equals 2 or 3)
Edits:
Must be within the validation range set by state agency.
Can be -1 or -2.
Cannot be -2, if 83 - LE Reg/Services is 1.
Can be 0, if 83 - LE Reg/Services is 1.
Must be 0, if 83 -LE Reg/Services is 4.
Must be -2, if 83 - LE Reg/Services is 2 or -2.
Must be -1, if 83 - LE Reg/Services is -1.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(86) NAME: Registered with Private Employment Agency
SHORT NAME: privagreg
Definition: Enter code that applied as of the denial period.
1 = Yes
2 = No
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BAM OPERATIONS GUIDE
-1 = Information missing or not available
-2 = Not Applicable, if the claimant withdrew claim after denial issued OR
the Sample Type is Monetary (2) or Separation (3)
Edits:
Must be 1, 2, -1, or -2.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(87) NAME: Number of Private Employment Agency Referrals
SHORT NAME: privagref
Definition: Enter the number of times the claimant was referred for employment
by a Private Employment Agency during the Denial period. Do not include
leasing agencies.
0 = registered but not referred
-1 = Information not available or missing
-2 = Not Applicable
Edits:
Must be within the validation range set by state agency.
Cannot be -2, if 86 - Regis. Priv. Agency is 1.
Must be -2, if 86 - Regis. Priv. Agency is 2.
Must be -1, if 86 - Regis. Priv. Agency is -1.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or
(88) NAME: Union Referral Status
SHORT NAME: unrefstat
Definition: Enter appropriate code that applies to the denial period after
appropriate verification.
0 = Claimant NOT a member of a union
1 = Claimant is a member in good standing of a union with a hiring hall
and was eligible to be referred by the union during the denial period
2 = Claimant is a member of a union with a hiring hall but was not eligible
for union referral
3 = Claimant is a member of a non-hiring hall union
-1 = Information is missing or not available
-2 = Not Applicable
Edits:
Must be 0 to 3, -1, or -2.
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BAM OPERATIONS GUIDE
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
(89) NAME: Number of Union Referrals
SHORT NAME: unref
Definition: Enter number of times that a union with a hiring hall referred claimant
for employment during the denial period. All such referrals should be verified.
Do not include referrals associated with a non-hiring-hall union.
-1 = Information is missing or not available
-2 = Not Applicable
Edits:
Must be within the validation range set by state agency.
Can be -2.
Must be -1, if 88 - Union Referral Status is -1.
Must be -2, if 88 - Union Referral Status is 0, 2, or 3.
Can be 0, only if 88 - Union Referral Status is 1.
Cannot be -2, if 88 - Union Referral Status is 1.
Must be -2, if 90 - Action Flag is 8.
Must be -2, if Sample Type is 2 or 3.
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BAM OPERATIONS GUIDE
Case Action and Error Issue Information
The outcome of each case investigated is a set of data about that claim and
classification as to whether or not the denial was proper. Each denial sampled for BAM
must be accounted for in the coding and analysis of program data, because a single
case represents a very large number of denials in the statewide population. At the end
of a set measurement period, the coded findings of all completed cases are analyzed
based on information available.
This part provides specific instructions for recording the propriety of denials and for
closing cases and classifying errors detected during the investigations.
(90) NAME: Action Code Flag
SHORT NAME: actflag
Definition: Enter the appropriate code.
0 = Monetary eligibility established upon receipt of CWC, UCFE, and/or
UCX wage credits; or monetary eligibility established as a result of
the application of an alternate base period (ABP) or extended base
period (EBP). Claimant eligibility initially denied.
1 = Proper denial determination / payment.
2 = Overpayment established or WBA, dependent’s allowance
entitlement, MBA, or remaining balance (RB) decreased which was
later “officially” reversed. DCA agrees with the “official” action.
3 = Supplemental check issued/offset applied or WBA, dependent’s
allowance entitlement, MBA, or remaining balance (RB) increased
which was later “officially” reversed. DCA agrees with the “official”
action.
8 = Claimant withdrew claim after denial issued.
9 = Improper payment/determination.
Edits: Must be 0, 1, 2, 3, 8 or 9.
If 90 - Action Flag is 0:
3 - Sample Type must be 2 (Monetary); AND 43 - Reason for Monetary
Denial After Investigation must be 00-09; AND
22 - Program must be 2, 3, 4, 5, 6, or 7; OR
23 - CWC must be 1, 3, 4, or 6; OR
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BAM OPERATIONS GUIDE
56 - Monetary Redetermination must be 3.
If 90 - Action Flag is 8:
Neither 22 - Program nor 23 - CWC can be NULL.
(91) NAME: Initial Determination Appealed
SHORT NAME: detapp
Definition: Enter the appropriate code as of the date the investigator completed
the case.
0 = Denial not appealed
1 = Claimant appealed
2 = Employer appealed
3 = Other interested party appealed
-2 = Not applicable
Edits:
Must be 0 to 3, or -2.
92 - Results of Appeal of Initial Determination must be 0, if 91 - Initial Det.
Appealed is 0.
92 - Results of Appeal of Initial Determination must be 1 to 6, if 91 - Initial Det.
Appealed is 1, 2, or 3.
(92) NAME: Results of Appeal of Initial Determination
SHORT NAME: apprslt
Definition: Enter the appropriate code denoting the results of the appeal of the
initial determination that denied eligibility. Record status of the appeal as of the
date the investigator completed of the case.
0 = No appeal filed
1 = Affirmed, eligible
2 = Affirmed, ineligible
3 = Reversed, eligible
4 = Reversed, ineligible
5 = Appeal decision pending
6 = Original determination redetermined by state
-2 = Not applicable
Edits:
Must be 0 to 6, or -2.
91 - Initial Det. Appealed must be 0, if 92 - Results of Appeal of Initial
Determination is 0.
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BAM OPERATIONS GUIDE
91 - Initial Det. Appealed must be 1 to 3, if 92 - Results of Appeal of Initial
Determination is 1 to 6.
91 - Initial Det. Appealed must be -2, if 92 - Results of Appeal of Initial
Determination is -2.
(93) NAME: Investigation Completed
SHORT NAME: invcomp
Definition: Enter code of 1 when case investigation has been completed, i.e.,
after the investigator has finished all fieldwork, reports, determinations, and
coding. Entry of this character will only be allowed if all previous required data
elements have been coded. Entering 1 will automatically enter the current date
in the next field of the computer record.
Edits:
Must be 1.
No DCI field can be NULL.
Claim Type cannot be 0 when claim date is 02/02/0002 for Sample Type 2
case.
Claim Type cannot be greater than 0 when claim date is 02/02/0002.
(94) NAME: Date Investigator Completed Case
SHORT NAME: invcompdate
Definition: Automatically filled upon entry of code 1 in “Investigation
Completed”.
Edits: None, Automatically filled
(95) NAME: Supervisory Review Completed
SHORT NAME: suprevcomp
Definition: Enter code of 1 when supervisor has reviewed and approved
completed case. Enter code 0 when the supervisor has cleared the completed
case without review. Entry in this filed will is only allowed if item “Investigation
Completed” above has been coded 1. Entering 1 or 0 will automatically enter the
current date in the next field of the computer record.
Edits:
Must be 0 or 1.
Will be allowed, only if 93 - Inv. Completed is 1.
(96) NAME: Date Supervisor Completed Case
SHORT NAME: supcompdate
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BAM OPERATIONS GUIDE
Definition: Automatically filled upon entry of code 0 or 1 in field “Supervisory
Approval Completed”.
Edits: None, Automatically filled
(97) NAME: Supervisor Identification
SHORT NAME: supvid
Definition: The supervisor identification name is the name of the supervisor who
completed the case investigation. The login name is obtained from the
“/etc/passwd“ system file.
Edits: None, Automatically filled
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BAM OPERATIONS GUIDE
Coding DCA Error Issues
When the denial is not a proper denial, code “9” is entered into DCA Element 90-Action
Code Flag. When code 9 is entered the system retrieves a new screen (Error Issue
Information screen) for data entry of issues. This interrupts completion of DCA Elements
91 through 97. The user will see a new screen into which individual issues or wrong
denials are to be recorded. Please note that if Action Code Flag equals 0, 1, 2, 3, or 8,
the Error Issue Information screen will not be displayed.
The Error Issue Information screen records the following information for each issue:
( 98 ) Dollar Amount of Error
( 99 ) Error Issue Action Code
(100) Error Cause
(101) Error Responsibility
(102) Error Detection Point
(103) Prior Agency Action
(104) Prior Employer Action
(105) DCA Action Appealed
(106) Prior Claimant Action
States may modify the last digits of the codes for five of these items to provide more
detailed information for their use: Error Cause (100), Error Detection Point (102), Prior
Agency Action (103), Prior Employer Action (104), and Prior Claimant Action (106). The
last digit in each of these codes is zero. State s may choose to develop additional
categories using any digits from 1-9 to provide further detail in these areas.
Definitions and explanations for the above data elements are detailed below:
(98) NAME: Dollar Amount of Error
SHORT NAME: totamt
Definition: Enter the total amount of error only for the week(s) affected by the
denial determination selected for investigation. Round to nearest whole dollar
amount.
Edits:
Can be 0.
Must be 0 if 99 - Action Code is 24.
Cannot exceed State Maximum Benefit Amount (MBA) plus State Maximum
Dependents Allowance(b_vallim.max_val(mbaaft) +
b_vallim.max_val(allowaft)).
(99) NAME: Error Issue Action Code
SHORT NAME: action
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BAM OPERATIONS GUIDE
Definition: The Error Issue Action Code identifies the type of error using
numeric codes. The three (3) type of error action codes include:
(a) PROPER DENIAL: DIFFERENT/WRONG ISSUE OR REASON
30 = Claimant was properly denied, but for wrong or different
reason/section of law.
(b) IMPROPER DENIAL DETERMINATIONS / UNDERPAYMENTS
20 = DCA investigation determines that the denial determination was
improper or benefit payment was too small and official agency action
now finds the claimant to be eligible or entitled to a supplemental
check issued/offset applied or increase in WBA, dependents’
allowance entitlement, MBA, or remaining balance (RB).
21 = DCA investigation determines denial determination was improper or
payment was too small, although technically proper due to finality
rules.
22 = DCA investigation determines denial determination was improper or
payment was too small, although technically proper due to rules other
than finality.
23 = DCA investigation determines denial determination was improper or
payment was too small (supplemental check issued/offset applied)
which was later officially reversed, revised, adjusted or modified, and
BAM disagrees with the official action.
24 = DCA investigation determines that the denial determination was
improper but no payment is due to the claimant. (Requires Error
Cause code 710 or 720).
Note: Code 24 is used to code DCA investigation findings in which the claimant
was improperly denied for the specific issue selected for the DCA sample, but the
claimant is not entitled to UI benefits as of the date that the DCA case is closed
by the supervisor. This is due to either: 1) separate official action(s) by the state
agency, or 2) the state has issued a nonmonetary determination denying
eligibility for UI benefits but no weeks have been claimed as of the date that the
DCA case was completed.
(c) OVERPAYMENTS
10 = Fraud Overpayment/Voided Offset.
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BAM OPERATIONS GUIDE
11 = Nonfraud Recoverable overpayment/voided offset.
12 = Nonfraud Non-recoverable Overpayment or official action taken to
adjust future benefits by decreasing WBA, MBA, KWDA, or RB.
13 = DCA investigation determines payment was too large, although
payment is "technically" proper due to finality rules.
14 = DCA investigation determines payment was too large except for
formal warning rule that prohibits official action. Payment
"technically" proper due to law/rules requiring formal warnings for
unacceptable work search efforts.
15 = DCA investigation determines payment was too large, although
payment "technically" proper due to rules other than finality or formal
warning rules for unacceptable work search efforts.
16 = Overpayment established or WBA, KWDA entitlement, or RB
decreased which was later "officially" reversed, revised, adjusted, or
modified and DCA disagrees with the "official" action.
Edits:
Must be 10-16, 20-24, or 30.
100 - Cause must be a 700-709, if 99 - Action Code is 30.
100 - Cause must be a 710-729, if 99 - Action Code is 24.
Cannot be 14 if 75 - WS Requirement is -2.
Cannot be 10-16 if Sample Type is 2 and 30 - Original Amount Paid is
0.
(100) NAME: Error Cause
SHORT NAME: cause
Definition: Enter the code to indicate the cause (reason) for the error. Enter
appropriate code from below. The last digit of this code is reserved for state use
to provide greater detail as to the cause of error.
(a) In the Benefit Year, unreported or errors in reporting/recording earnings or
days/hours of work affecting the determination under investigation due to:
100 = Unreported (concealed) earnings or days/hours of work.
110 = Earnings or days/hours of work incorrectly
estimated/reported/recorded or deducted.
120 = Errors in reporting or unreported Severance Pay.
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BAM OPERATIONS GUIDE
130 = Errors in reporting or unreported Vacation Pay.
140 = Errors in reporting or unreported Social Security or pension benefits.
150 = Other causes related to reporting or recording of earnings or
days/hours of work for the denial period.
(b) In the Base Period, errors in Reporting/Recording Earnings or Weeks, Days,
or Hours of Work affecting the determination due to:
200 = Earnings or weeks/days/hours of work incorrectly
estimated/reported/recorded.
210 = One or more base period employers not reported by claimant.
220 = Earnings or weeks/days/hours of work not reported by employer.
230 = Other causes related to reporting, recording of earnings or
weeks/days/hours of work for base period.
240 = Misclassified worker. Employer misclassified the claimant as an
independent contractor.
248 = Misclassified worker. Claimant improperly classified as an
independent contractor; however, the employer furnished claimant a
1099 earnings statement.
249 = Misclassified worker. Claimant improperly classified as an
independent contractor and the employer did not furnish the
claimant with a 1099 earnings statement.
250 = Alternative Base Period. An error was made in recording or
reporting wages used in the alternative base period monetary
determination.
(c) Separation Issues due to:
300 = Voluntary Quits
310 = Discharges
320 = Other causes related to separation issues.
(d) Eligibility Issues due to:
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BAM OPERATIONS GUIDE
400 = Ability to work
410 = Availability for work
420 = Active work search
430 = Refusal of suitable work
440 = Self-employment
450 = Illegal alien status
460 = Reporting requirements / Failed to report
470 = Other causes related to eligibility issues
480 = Claimant filed UI claim knowingly using the identity (name, social
security number, address, employer or other information identifying
a specific individual) of another person, without that person’s
knowledge or permission, in order to obtain UI benefits.
(e) Dependents' Allowances Incorrect due to:
500 = Dependents’ information incorrectly reported/recorded or allowance
incorrectly calculated.
510 = Other causes related to dependents' allowances.
(f) Other Causes due to:
600 = Benefits paid during a period of disqualification, even though a stop-
pay order was in effect.
610 = Redetermination (at deputy level) or reversal (appeal or higher
authority).
620 = Back pay award.
630 = All other causes.
638 = Fraud outside of Key Week caused the Key Week to be improper.
(g) Other causes due to a claimant being properly denied, but for wrong
reason or section of law.
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BAM OPERATIONS GUIDE
700 = Claimant properly denied, but the determination had a
procedural/implementation error (e.g., denial based on wrong
reason or section of law; applicable dates of the denial are
incorrect). (Code valid only for Error Issue Action code 30).
[Default code is 700; codes 701-709 are reserved for state option
use.]
Note: The definition of this code has been broadened to include any procedural
or implementation error to reflect DCA findings that the claimant was properly
denied, but an error was committed in the way that state law was applied or cited
in the determination or how the determination was implemented.
710 = Denial issue subject to DCA investigation was decided improperly
but claimant not entitled to benefits as of the date that the DCA
investigation was completed due to other issues affecting the claim.
(Code valid only for Error Issue Action code 24). [Default code is
710; codes 711-719 are reserved for state option use.]
Note: This code is used when the claimant is ineligible for UI benefits as of the
date that the DCA case was completed due to separate official agency action(s).
BAM DCA investigators should not make any determination of the propriety of
the other actions that have resulted in the claimant’s ineligibility for UI benefits.
720 = Denial issue subject to DCA investigation was decided improperly
but claimant not entitled to benefits as of the date the DCA
investigation was completed because no week was claimed. (Code
valid only for Sample Type 3 or 4 and Error Issue Action code 24.)
[Default code is 720; codes 721-729 are reserved for state option
use.]
Note: This code is used when the agency has issued a nonmonetary
determination denying eligibility for UI benefits but no weeks have been claimed
as of the date that the DCA case was completed.
730 = Alternative Base Period – Claimant properly denied however an
error was made in recording or reporting wages used in the
alternative base period monetary determination or an alternative
base period was not considered / no documentation of ABP
considerations.
Edits:
Must be 100-159, 200-259, 300-329, 400-489, 500-519, 600-639, or
700-739.
Must be 420, if 99 - Action Code is 14.
Must be 700-709 or 730-739, if 99 - Action Code is 30.
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BAM OPERATIONS GUIDE
Cannot be 250-259, if 99 - Action Code is 30 and Sample Type is 2.
Must be 710-719, if 99 - Action Code is 24 and Sample Type is 2.
Must be 710-729, if 99 - Action Code is 24 and Sample Type is 3 or 4.
Cannot be 420, if 75 - WS Requirement is -2.
(101) NAME: Error responsibility
SHORT NAME: resp
Definition: Enter ALL the appropriate codes to indicate the party or parties
responsible (by action or inaction) for the payment error. Do not repeat a given
code even if more than one party per category applied, (e.g., if more than one
employer or more than one third party was responsible). Responsibility is a four-
position data element. Each position is coded with the appropriate code for the
responsible party or zero (0), according to the following table:
ERROR RESPONSIBILITY
A = Claimant B= Employer
0 – Not responsible 0 – Not responsible
1 – Responsible 2 – Responsible
C = Agency D = Third Party
0 – Not responsible 0 – Not responsible
3 – Responsible 4 – Responsible
Edits:
Cannot have an Employer Responsibility entry, if 104 - Prior Employer Action
has a series code of 70.
Must contain a 2 if 104 - Prior Employer Action equals 20 to 59.
Must contain a 1 if 106 - Prior Claimant Action equals 20 to 59.
Must contain a 1 if 99 - Error Action Code equals 10.
Must have an Agency Responsibility entry, if 103 - Prior Agency Action has a
series code of 30, 40, 50, or 80.
(102) NAME: Error Detection Point
SHORT NAME: detectpt
Definition: Enter the code that indicates the point where the error was first
detected in the DCA investigation. The last digit of this code is reserved for state
use in providing greater detail
0 – 9 State Information Data Exchange System (SIDES):
0 = SIDES Information Adequate and Timely
1 = SIDES process issues dealing with information adequacy
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BAM OPERATIONS GUIDE
2 = SIDES process issues dealing with response timeliness
3 = SIDES process issues dealing with response processing in the state
4 = SIDES process issues dealing with response client server processing
5 = SIDES process issues dealing with web based response server
processing
6 = Attachments to the SIDES response: inconsistent with response
separation type (i.e. layoff with documented misconduct/quit
information attached, Code 99 with separation issue documentation
attached, etc.)
7 = SIDES response Claimant not employed by employer state
processing and/or state follow-up
8 = SIDES response Third party administer (TPA) does not represent
employer state processing and/or state no follow-up
9 = TPA and/or Employer SIDES response code 99
10 = Verification of work search contact
20 = Verification of wages and/or separation
30 = Claimant interview
40 = Verification of eligibility with 3rd parties
50 = UI Records
60 = Employment Service records
70 = Verification with union
80 = Crossmatch of claimant SSN with state or National Directory of New
Hires
States can use codes 81 through 89 to document point of detection subsequent
to new hire directory match.
81 = Verification of work search contact
82 = Verification of wages and/or separation
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BAM OPERATIONS GUIDE
83 = Claimant interview
84 = Verification of eligibility with 3rd parties
85 = UI records
86 = Employment Services records
87 = Verification with a labor union
88 = (Second digit reserved for state use)
89 = (Second digit reserved for state use)
90 = Crossmatch of claimant SSN with state or national wage record files
States can use codes 91 through 99 to document point of detection subsequent
to wage record match.
91 = Verification of work search contact
92 = Verification of wages and/or separation
93 = Claimant interview
94 = Verification of eligibility with 3rd parties
95 = UI records
96 = Employment Services records
97 = Verification with a labor union
98 = (Second digit reserved for state use)
99 = (Second digit reserved for state use
Edits: Must be 0 to 99.
(103) NAME: Prior Agency Action
SHORT NAME: agact
Definition: A code is assigned which indicates any actions) taken by the state
on the issue as of the date sample selected. Enter the appropriate code from
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BAM OPERATIONS GUIDE
below. The last digit of this code is reserved for state use in providing greater
detail
10 = Official procedures had been followed and forms had been fully
completed but issue was not detectable by normal procedures.
20 = State was in the process of resolving issue and took correct action
before DCA investigation completed or state had correctly resolved
issue prior to sample being selected.
30 = State identified issue prior to selection but took incorrect action.
40 = State had sufficient documentation to identify that there was an issue
but did not resolve the issue.
50 = Official procedures/forms had not been properly followed/completed
by state thereby precluding ability to detect issue.
60 = State agency had detected payment error as a result of crossmatch
of claimant SSN with state or National Directory of New Hires and
had taken official action to establish overpayment for recovery (or
issued supplemental check or increased claimant’s WBA, MBA, RB)
before the BAM investigation was completed.
70 = State agency had detected payment error as a result of crossmatch
of claimant SSN with state or national wage record files and had
taken official action to establish overpayment for recovery (or issued
supplemental check or increased claimant’s WBA, MBA, RB) before
the BAM investigation was completed.
80 = Agency provided incorrect information or instructions to claimant,
employer, or third party.
90 = Agency based determination on incorrect information provided by
another state workforce agency.
Edits:
Must be 10 to 99.
Cannot have a series entry of 30, 40, 50, or 80, if 101 - Responsibility does
not have an Agency Responsible entry (3).
(104) NAME: Prior Employer Action
SHORT NAME: empact
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BAM OPERATIONS GUIDE
Definition: A code is assigned to indicate any actions taken by the employer
affecting the issue as of the date sample was selected. Enter the appropriate
code from below. The last digit of this code is reserved for state use to provide
greater detail regarding employer action.
10 = Employer provided adequate information to state in a timely manner
for determination.
20 = Employer provided adequate information after due date for
determination.
30 = Employer provided inadequate/incorrect information in a timely
manner for determination.
40 = Employer provided inadequate/incorrect information after due date
for determination.
50 = Employer did not respond to request for information.
60 = Employer, as an interested party, was not requested by agency to
provide information for determination.
70 = Not an employer related issue.
80-89 = Employer failed to report the claimant as a new hire as mandated
by law and this "lack of action" permitted the overpayment to
occur. (e.g. concealed earnings/separation error).
91 = Employer representative provided adequate information to state in a
timely manner for denial determination.
92 = Employer representative provided adequate information after due
date for denial determination.
93 = Employer representative provided inadequate/incorrect information in
a timely manner for denial determination.
94 = Employer representative provided inadequate/incorrect information
after due date for denial determination.
95 = Employer representative did not respond to request for information.
96 = Employer representative on behalf of the Employer, as an interested
party, was not requested by agency to provide information for denial
determination.
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BAM OPERATIONS GUIDE
Edits:
Must be 10 to 79, 80 to 89, or 91 to 96.
Cannot have a series entry of 70, if 101 - Responsibility has an Employer
Responsible entry (2).
(105) NAME: DCA Action Appealed
SHORT NAME: actapp
Definition: Enter the appropriate code from below for appeals filed as a result of
DCA action on the denial determination.
The last digit of this code is reserved for state use to provide greater detail
regarding the appeal.
10 = No appeal filed against DCA determination.
20 = Claimant appealed DCA determination, and employer was an
interested party.
30 = Claimant appealed DCA determination, and employer was not an
interested party.
40 = Employer appealed DCA determination, and claimant was an
interested party.
50 = Both claimant and employer appealed DCA determination.
60 = State appealed DCA determination.
70 = Not an appealable DCA determination.
Edits: Must be 10 to 79.
(106) NAME: Prior Claimant Action
SHORT NAME: clmtact
Definition: A code is assigned to indicate any actions taken by the claimant
affecting the issue as of the date sample was selected. Enter the appropriate
code from below. The last digit of this code is reserved for state use to provide
greater detail regarding claimant action.
10 = Claimant provided adequate and timely information to state for
determination.
20 = Claimant provided adequate information to state after due date for
determination.
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BAM OPERATIONS GUIDE
30 = Claimant provided timely but inadequate/incorrect information to state
for determination.
40 = Claimant provided inadequate/incorrect information to state after due
date for determination.
50 = Claimant did not respond to state request for information.
60 = State did not request the claimant to provide information.
Edits: Must be 10 to 69.
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BAM OPERATIONS GUIDE
REOPEN INFORMATION
(reoptype) NAME: Reopen Case
SHORT NAME: Reopen Case
Definition: Enter one of the following codes:
3 = State has recognized an error in the data of this closed case and
has made the correction(s).
4 = An appeal decision requires changes to the data of a closed case.
5 = Data of a closed case were changed as a result of a monitor
review.
6 = Case reopened pending further information.
9 = Data of a closed case were changed or payment accuracy status
updated as a result of additional information obtained through
investigation methods other than crossmatch with new hire or
wage records.
Edits: Must be 3, 4, 5, 6, 9, or null
(reopdate) NAME: Reopen Case Date
SHORT NAME: Reopen Case Date
Definition: The date that identifies when a case was reopened. The BAM
software system will automatically set it as current date for the Reopen
Case Codes 3, 4, or 5. The field will remain NULL when the Reopen Case
Code is 6.
Edits: System entered date
(reopid) NAME: Reopen Case Identification
SHORT NAME: Reopen ID
Definition: The login ID of the person performing the reopen function.
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