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Disaster UI claim documentation and late appeals
Summary ETA instructed states on Disaster Unemployment Assistance claims when disaster survivors cannot promptly supply proof of work or wages. It addresses the 21-day documentation rule, redeterminations when proof arrives later, requests to extend deadlines and late appeals. State UI agencies use the guidance when administering disaster claims.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
UIPL No. 09-19
Date issued
March 15, 2019
Status
Active
ETA’s listing marks this letter Active, and its accessible PDF prints “Rescissions: None” and “Expiration Date: Continuing.”
Status last verified October 24, 2026
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About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.
CLASSIFICATION
EMPLOYMENT AND TRAINING ADMINISTRATION UI
ADVISORY SYSTEM CORRESPONDENCE SYMBOL
U.S. DEPARTMENT OF LABOR OUI/DUIO
Washington, D.C. 20210 DATE
March 15, 2019
ADVISORY: UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 09-19
TO: STATE WORKFORCE AGENCIES
FROM: MOLLY E. CONWAY /s/
Acting Assistant Secretary
SUBJECT: Disaster Unemployment Assistance (DUA): DUA Claims Documentation and
Late Appeals
1. Purpose. To provide additional guidance to state workforce agencies concerning: 1) DUA
documentation requirements for individuals filing DUA claims; and 2) applying the state law
provision(s) for late filing of regular Unemployment Compensation (UC) appeals to DUA
appeals.
2. Action Requested. State Administrators should provide this information to appropriate staff
and implement business processes necessary to carry out this guidance.
3. Summary and Background.
a. DUA provides temporary income support to eligible individuals who are unemployed
as a direct result of a major disaster declared by the President of the United States. To
qualify for DUA, individuals are required to submit documentation and demonstrate
that they were employed, self-employed, or were scheduled to begin employment or
self-employment at the time of the disaster (referred to in this Unemployment
Insurance Program Letter (UIPL) as “employment”). Individuals are also required to
submit documentation of wages earned or paid to establish their monetary entitlement.
b. The DUA regulations at 20 Code of Federal Regulations (CFR) Part 625 must be
construed in a manner to allow states to achieve the purposes of the Robert T. Stafford
Disaster Relief and Emergency Assistance Act (Stafford Act) in providing financial
assistance to eligible individuals after a major disaster has occurred. The U.S.
Department of Labor (Department) recognizes the difficulty and impracticality a
disaster may cause for many disaster-impacted individuals in providing the necessary
documentation at the time of filing a DUA claim. Therefore, the Department is
providing further guidance to states regarding DUA program administration.
RESCISSIONS EXPIRATION DATE
None Continuing
4. DUA Claim.
This UIPL provides states with guidance on how to handle a variety of issues concerning late
submissions of DUA claims. Specifically, this guidance addresses a claimant’s late
submission of documentation of employment (Section 4(b)); a claimant’s submission of
documentation of wages beyond the 21-day rule (Section 4(c)); the process for a state to
request an extension of the document submission deadline (Section 4(d)); and the timing of
appeals for DUA determinations or redeterminations (Section 4(e)).
a. General DUA Claim Filing Requirements. When filing an initial DUA application, if
an individual does not have the required documentation to substantiate employment or
wages, DUA benefits are payable based on the individual’s affidavit.1 The individual
has 21 days to present the required documentation to continue receiving payments.2 If
the 21st day ends on a holiday, weekend, or other non-business day, then the individual
has until the close of the next business day to submit the required documentation. If
the individual is otherwise eligible, the state will initially calculate the DUA weekly
benefit amount (WBA) based on the individual’s statement of earnings.
b. Documentation of Employment to Determine Whether an Individual’s
Unemployment is Caused by a Major Disaster Submitted After the 21-Day
Deadline. When an individual does not provide documentation demonstrating proof of
employment within 21 days, the state must discontinue payments, issue a denial of
benefits for any payments received by the individual, and establish an overpayment, as
provided at 20 CFR 625.6(e)(2). As provided at 20 CFR 625.14(a), the individual is
liable to repay the established overpayment and the state must take all reasonable
measures under the law to recover the total sum of the DUA payments made to the
individual.
UIPL No. 22-08 reinforced 20 CFR 625.9(c), which provides DUA claimants with the
same rights to a redetermination with respect to DUA that regular UC claimants in that
state would have with respect to their regular UC claims. The UIPL also clarified the
submittal of late documentation related to employment. While the DUA regulations
are silent with respect to individuals submitting documentation proving employment
after the 21-day deadline, the Department has concluded that if a state has a provision
in its law that allows for redeterminations for regular UC, then the state must issue a
redetermination and, as appropriate, cancel any overpayment.3
Sections 625.6(e)(2) and 625.9(c) of the DUA regulations work in conjunction to
establish that a determination as well as a redetermination shall be issued promptly.
The 21-day rule means that the individual may not receive DUA for more than 21 days
1
20 CFR 625.9(a)(2) provides that “an individual's eligibility for DUA shall be determined, where a
reliable record of employment, self-employment and wages is not obtainable, on the basis of an affidavit
submitted to the State agency by the individual ….”
2
20 CFR 625.6(e)(1) and ET Handbook No. 356, Chapter IV-4.
3
UIPL No. 22-08, Attachment, Question 8 at page 4.
2
without documentation of employment. If a claimant, however, later submits
documentation demonstrating proof of employment, and if the state’s law allows a
redetermination, then the state must reconsider the matter consistent with its law. The
21-day rule is not a limit on when the state can accept documentation if state law
provides for redeterminations. Instead, it is a limit on how long DUA is payable
pending documentation of employment.
If the state redetermination provision allows for submission after 21 days and the
claimant provides sufficient documentation to substantiate employment at the time of
the disaster, then (assuming all other eligibility requirements are met):
1) The overpayment must be cancelled;
2) The state must pay any gap week(s) (the period of time beginning 21 days
after a claim was filed and ending when the state redetermines that the
individual’s submitted documentation substantiates their employment at
the time of the disaster); and
3) The individual is eligible for benefits for the remainder of the period of
eligibility as long as continuing eligibility requirements are met.
c. Documentation of Wages to Determine the DUA Weekly Benefit Amount
Submitted After the 21-day Deadline. 20 CFR 625.6(e)(4) and Employment and
Training (ET) Handbook No. 356 (Chapter IV-5) make it clear that submitting proof of
wages for purposes of calculating the DUA monetary entitlement can be done at any
time prior to the end of the Disaster Assistance Period (DAP). When an individual
fails to submit documentation to substantiate earnings within 21 days (documentation
of wages earned or paid during the base period, including those cases where the
individual has not filed a tax return for the most recent tax year that has ended), then
the individual’s DUA WBA will be the minimum DUA WBA, which is equal to 50
percent of the average UC weekly amount.4 For purposes of DUA, the base period
used for calculating the DUA WBA is the individual’s most recent complete tax year
prior to the individual’s unemployment that was a direct result of the major disaster.
If the individual’s DUA WBA was reduced because the individual only submitted
employment and not wage documentation, the individual may submit necessary
documentation to substantiate wages earned or payment during the base period at any
time prior to the end of the DAP. The state shall immediately issue a redetermination
increasing the DUA WBA if proof of wages earned or paid for services performed in
employment is sufficient to permit the higher DUA WBA computation under state UC
law provisions. The higher redetermined DUA WBA will be applicable to all weeks
during the disaster assistance period for which the individual was eligible for DUA.5
4
20 CFR 625.6(a), (b), and (e)(3), ET Handbook No. 356, Chapter IV-4, and UIPL No. 22-08,
Attachment, Questions 6 and 7, at page 4. In addition, the Department publishes quarterly the minimum
DUA WBA.
5
20 CFR 625.6(e)(4) and ET Handbook No. 356, Chapter IV-5.
3
d. ETA Flexibility to Extend the 21-day Document Submission Deadline. The
Stafford Act and its implementing regulations permit the Department to modify or
waive, for a major disaster, administrative conditions that would otherwise prevent the
giving of federal assistance if the inability to meet such conditions is a result of the
major disaster.6 To obtain this flexibility, states must submit an application to their
Regional Office requesting the flexibility and demonstrating that individuals seeking
DUA benefits are unable to meet this administrative condition because of the major
disaster.
The Department may grant requests for extension of the 21-day period if a major
disaster significantly devastates an impacted area (such as the devastation experienced
in the aftermath of Hurricanes Katrina, Rita, Sandy, Irma, and Maria). The Department
considers a disaster to have significantly devastated an area if the disaster situation
resulted in widespread displacement of disaster victims, lack of electricity, and
destruction of infrastructure and the means of communication. The Department will
consider these types of factors, among others, when reviewing requests for flexibility
under the Stafford Act.
For example, as a result of the significant devastation related to Hurricanes Irma and
Maria in 2017 and upon the states’ requests, the Department exercised this authority
under the Stafford Act and extended the 21-day document submission deadline to 90
days. Due to the significant devastation that resulted from the hurricanes, the
Department found that it was difficult or impossible for many individuals to provide
necessary documentation within the 21-day timeframe. In addition, the government
entities in these impacted areas had limited ability to replace such documents. The
destruction of communications infrastructure magnified these challenges in the
impacted areas.
e. Appeals. The applicant may appeal a DUA determination or redetermination within 60
days from the date the determination or redetermination was issued in the same manner
and to the same extent as provided to regular UC claimants under the applicable state
law.7
If a state’s UC law has a “good cause” provision (or other similar provision or
exception) for late filing of regular UC appeals, such provision also applies to DUA
appeals. The state must examine the reason for the late filing in the same manner and
to the same extent that it does for untimely filed regular UC appeals.
5. Inquiries. Please direct inquiries to the appropriate Regional Office.
6. References.
Section 303(a)(3) of the Social Security Act;
6
42 U.S.C. 5141 and 44 CFR 206.5(h).
7
20 CFR 625.10(a).
4
Sections 301, 410, and 423 of the Robert T. Stafford Disaster Relief and Emergency
Assistance Act of 1974, as amended;
20 CFR Part 625;
44 CFR Section 206.5;
ET Handbook No. 356, Disaster Unemployment Assistance; and
UIPL No. 22-08, Disaster Unemployment Assistance- Questions and Answers, dated July
2, 2008.
7. Attachments. Not applicable.
5
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