Back to Federal guidance

Disaster UI claim documentation and late appeals

Summary ETA instructed states on Disaster Unemployment Assistance claims when disaster survivors cannot promptly supply proof of work or wages. It addresses the 21-day documentation rule, redeterminations when proof arrives later, requests to extend deadlines and late appeals. State UI agencies use the guidance when administering disaster claims.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
UIPL No. 09-19
Date issued
March 15, 2019
Status
Active
ETA’s listing marks this letter Active, and its accessible PDF prints “Rescissions: None” and “Expiration Date: Continuing.”
Status last verified October 24, 2026

Apply this to your situation

This page explains the general guidance. Ask about your specific situation and see what current federal labor law says, with citations.

About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.
CLASSIFICATION
   EMPLOYMENT AND TRAINING ADMINISTRATION                    UI
               ADVISORY SYSTEM                               CORRESPONDENCE SYMBOL
          U.S. DEPARTMENT OF LABOR                           OUI/DUIO
             Washington, D.C. 20210                          DATE
                                                             March 15, 2019

ADVISORY:         UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 09-19

TO:               STATE WORKFORCE AGENCIES

FROM:             MOLLY E. CONWAY /s/
                  Acting Assistant Secretary

SUBJECT:         Disaster Unemployment Assistance (DUA): DUA Claims Documentation and
                 Late Appeals

1. Purpose. To provide additional guidance to state workforce agencies concerning: 1) DUA
   documentation requirements for individuals filing DUA claims; and 2) applying the state law
   provision(s) for late filing of regular Unemployment Compensation (UC) appeals to DUA
   appeals.

2. Action Requested. State Administrators should provide this information to appropriate staff
   and implement business processes necessary to carry out this guidance.

3. Summary and Background.

        a. DUA provides temporary income support to eligible individuals who are unemployed
           as a direct result of a major disaster declared by the President of the United States. To
           qualify for DUA, individuals are required to submit documentation and demonstrate
           that they were employed, self-employed, or were scheduled to begin employment or
           self-employment at the time of the disaster (referred to in this Unemployment
           Insurance Program Letter (UIPL) as “employment”). Individuals are also required to
           submit documentation of wages earned or paid to establish their monetary entitlement.

        b. The DUA regulations at 20 Code of Federal Regulations (CFR) Part 625 must be
           construed in a manner to allow states to achieve the purposes of the Robert T. Stafford
           Disaster Relief and Emergency Assistance Act (Stafford Act) in providing financial
           assistance to eligible individuals after a major disaster has occurred. The U.S.
           Department of Labor (Department) recognizes the difficulty and impracticality a
           disaster may cause for many disaster-impacted individuals in providing the necessary
           documentation at the time of filing a DUA claim. Therefore, the Department is
           providing further guidance to states regarding DUA program administration.

 RESCISSIONS                                                EXPIRATION DATE
 None                                                       Continuing

4. DUA Claim.

    This UIPL provides states with guidance on how to handle a variety of issues concerning late
    submissions of DUA claims. Specifically, this guidance addresses a claimant’s late
    submission of documentation of employment (Section 4(b)); a claimant’s submission of
    documentation of wages beyond the 21-day rule (Section 4(c)); the process for a state to
    request an extension of the document submission deadline (Section 4(d)); and the timing of
    appeals for DUA determinations or redeterminations (Section 4(e)).

       a. General DUA Claim Filing Requirements. When filing an initial DUA application, if
          an individual does not have the required documentation to substantiate employment or
          wages, DUA benefits are payable based on the individual’s affidavit.1 The individual
          has 21 days to present the required documentation to continue receiving payments.2 If
          the 21st day ends on a holiday, weekend, or other non-business day, then the individual
          has until the close of the next business day to submit the required documentation. If
          the individual is otherwise eligible, the state will initially calculate the DUA weekly
          benefit amount (WBA) based on the individual’s statement of earnings.

       b. Documentation of Employment to Determine Whether an Individual’s
          Unemployment is Caused by a Major Disaster Submitted After the 21-Day
          Deadline. When an individual does not provide documentation demonstrating proof of
          employment within 21 days, the state must discontinue payments, issue a denial of
          benefits for any payments received by the individual, and establish an overpayment, as
          provided at 20 CFR 625.6(e)(2). As provided at 20 CFR 625.14(a), the individual is
          liable to repay the established overpayment and the state must take all reasonable
          measures under the law to recover the total sum of the DUA payments made to the
          individual.

          UIPL No. 22-08 reinforced 20 CFR 625.9(c), which provides DUA claimants with the
          same rights to a redetermination with respect to DUA that regular UC claimants in that
          state would have with respect to their regular UC claims. The UIPL also clarified the
          submittal of late documentation related to employment. While the DUA regulations
          are silent with respect to individuals submitting documentation proving employment
          after the 21-day deadline, the Department has concluded that if a state has a provision
          in its law that allows for redeterminations for regular UC, then the state must issue a
          redetermination and, as appropriate, cancel any overpayment.3

          Sections 625.6(e)(2) and 625.9(c) of the DUA regulations work in conjunction to
          establish that a determination as well as a redetermination shall be issued promptly.
          The 21-day rule means that the individual may not receive DUA for more than 21 days

1
  20 CFR 625.9(a)(2) provides that “an individual's eligibility for DUA shall be determined, where a
reliable record of employment, self-employment and wages is not obtainable, on the basis of an affidavit
submitted to the State agency by the individual ….”
2
  20 CFR 625.6(e)(1) and ET Handbook No. 356, Chapter IV-4.
3
  UIPL No. 22-08, Attachment, Question 8 at page 4.

                                                    2

          without documentation of employment. If a claimant, however, later submits
          documentation demonstrating proof of employment, and if the state’s law allows a
          redetermination, then the state must reconsider the matter consistent with its law. The
          21-day rule is not a limit on when the state can accept documentation if state law
          provides for redeterminations. Instead, it is a limit on how long DUA is payable
          pending documentation of employment.

          If the state redetermination provision allows for submission after 21 days and the
          claimant provides sufficient documentation to substantiate employment at the time of
          the disaster, then (assuming all other eligibility requirements are met):
                1)       The overpayment must be cancelled;
                2)       The state must pay any gap week(s) (the period of time beginning 21 days
                         after a claim was filed and ending when the state redetermines that the
                         individual’s submitted documentation substantiates their employment at
                         the time of the disaster); and
                3)       The individual is eligible for benefits for the remainder of the period of
                         eligibility as long as continuing eligibility requirements are met.

       c. Documentation of Wages to Determine the DUA Weekly Benefit Amount
          Submitted After the 21-day Deadline. 20 CFR 625.6(e)(4) and Employment and
          Training (ET) Handbook No. 356 (Chapter IV-5) make it clear that submitting proof of
          wages for purposes of calculating the DUA monetary entitlement can be done at any
          time prior to the end of the Disaster Assistance Period (DAP). When an individual
          fails to submit documentation to substantiate earnings within 21 days (documentation
          of wages earned or paid during the base period, including those cases where the
          individual has not filed a tax return for the most recent tax year that has ended), then
          the individual’s DUA WBA will be the minimum DUA WBA, which is equal to 50
          percent of the average UC weekly amount.4 For purposes of DUA, the base period
          used for calculating the DUA WBA is the individual’s most recent complete tax year
          prior to the individual’s unemployment that was a direct result of the major disaster.

          If the individual’s DUA WBA was reduced because the individual only submitted
          employment and not wage documentation, the individual may submit necessary
          documentation to substantiate wages earned or payment during the base period at any
          time prior to the end of the DAP. The state shall immediately issue a redetermination
          increasing the DUA WBA if proof of wages earned or paid for services performed in
          employment is sufficient to permit the higher DUA WBA computation under state UC
          law provisions. The higher redetermined DUA WBA will be applicable to all weeks
          during the disaster assistance period for which the individual was eligible for DUA.5

4
  20 CFR 625.6(a), (b), and (e)(3), ET Handbook No. 356, Chapter IV-4, and UIPL No. 22-08,
Attachment, Questions 6 and 7, at page 4. In addition, the Department publishes quarterly the minimum
DUA WBA.
5
  20 CFR 625.6(e)(4) and ET Handbook No. 356, Chapter IV-5.

                                                  3

         d. ETA Flexibility to Extend the 21-day Document Submission Deadline. The
            Stafford Act and its implementing regulations permit the Department to modify or
            waive, for a major disaster, administrative conditions that would otherwise prevent the
            giving of federal assistance if the inability to meet such conditions is a result of the
            major disaster.6 To obtain this flexibility, states must submit an application to their
            Regional Office requesting the flexibility and demonstrating that individuals seeking
            DUA benefits are unable to meet this administrative condition because of the major
            disaster.

            The Department may grant requests for extension of the 21-day period if a major
            disaster significantly devastates an impacted area (such as the devastation experienced
            in the aftermath of Hurricanes Katrina, Rita, Sandy, Irma, and Maria). The Department
            considers a disaster to have significantly devastated an area if the disaster situation
            resulted in widespread displacement of disaster victims, lack of electricity, and
            destruction of infrastructure and the means of communication. The Department will
            consider these types of factors, among others, when reviewing requests for flexibility
            under the Stafford Act.

            For example, as a result of the significant devastation related to Hurricanes Irma and
            Maria in 2017 and upon the states’ requests, the Department exercised this authority
            under the Stafford Act and extended the 21-day document submission deadline to 90
            days. Due to the significant devastation that resulted from the hurricanes, the
            Department found that it was difficult or impossible for many individuals to provide
            necessary documentation within the 21-day timeframe. In addition, the government
            entities in these impacted areas had limited ability to replace such documents. The
            destruction of communications infrastructure magnified these challenges in the
            impacted areas.

         e. Appeals. The applicant may appeal a DUA determination or redetermination within 60
            days from the date the determination or redetermination was issued in the same manner
            and to the same extent as provided to regular UC claimants under the applicable state
            law.7

            If a state’s UC law has a “good cause” provision (or other similar provision or
            exception) for late filing of regular UC appeals, such provision also applies to DUA
            appeals. The state must examine the reason for the late filing in the same manner and
            to the same extent that it does for untimely filed regular UC appeals.

5. Inquiries. Please direct inquiries to the appropriate Regional Office.

6. References.
    Section 303(a)(3) of the Social Security Act;

6
    42 U.S.C. 5141 and 44 CFR 206.5(h).
7
    20 CFR 625.10(a).

                                                   4

        Sections 301, 410, and 423 of the Robert T. Stafford Disaster Relief and Emergency
         Assistance Act of 1974, as amended;
        20 CFR Part 625;
        44 CFR Section 206.5;
        ET Handbook No. 356, Disaster Unemployment Assistance; and
        UIPL No. 22-08, Disaster Unemployment Assistance- Questions and Answers, dated July
         2, 2008.

7.   Attachments. Not applicable.

                                              5

What does federal law require in your situation?

Ezel checks current federal labor law against your facts and answers with citations.

Opens in Ezel Pro.

  • Checks the law as it stands today, not only this page
  • Cites every source it relies on, so you can verify it
  • Chat, drafting and research in one workspace