Back to Federal guidance

UI information technology security guidance for state agencies

Summary ETA sent state workforce agencies an updated UI IT Security Guide and encouraged periodic security assessments and audits using NIST guidelines. States must assure ETA that their UI systems maintain security commensurate with program risk. The letter and attached guide are directed to state UI administrators and IT staff.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
UIPL No. 4-21
Date issued
November 2, 2020
Status
Active
ETA’s listing marks this letter Active, and its PDF prints “Rescissions: None” and “Expiration Date: Continuing.”
Status last verified October 24, 2026

Apply this to your situation

This page explains the general guidance. Ask about your specific situation and see what current federal labor law says, with citations.

About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.
CLASSIFICATION
   EMPLOYMENT AND TRAINING ADMINISTRATION
               ADVISORY SYSTEM
                                                          UI
                                                          CORRESPONDENCE SYMBOL
          U.S. DEPARTMENT OF LABOR
                                                          OUI/DPM
             Washington, D.C. 20210
                                                          DATE
                                                          November 2, 2020

ADVISORY:       UNEMPLOYMENT INSURANCE PROGRAM LETTER NO. 4-21

TO:             STATE WORKFORCE AGENCIES

FROM:           JOHN PALLASCH
                Assistant Secretary

SUBJECT:        Unemployment Insurance (UI) Information Technology (IT) Security –
                Additional Information

1. Purpose. To provide State Workforce Agencies (SWAs) with information on the National
   Institute of Standards and Technology (NIST) IT security guidelines for use by SWAs to
   ensure the security of their UI IT systems.

2. Action Requested. The Employment and Training Administration (ETA) requests that state
   administrators provide this information, including the attached UI IT Security Guide, to the
   appropriate staff, including UI Directors and Chief Information Officers.

3. Summary and Background.

   a. Summary - In an ongoing effort to provide updates to the UI IT security information to
      the SWAs, this advisory transmits and provides the link to the UI IT Security Guide
      (https://ui.workforcegps.org/resources/2019/08/19/16/47/UI_IT_Security_Guide) on the
      UI Community of Practice (UI CoP) website.

   b. Background – It is critical to the integrity of the UI program that SWAs continuously
      improve the security of their UI IT systems. Since 2004, ETA has periodically provided
      security guidance to the SWAs. Unemployment Insurance Program Letter (UIPL) No.
      24-04, and its Changes 1, 2, 3, 4, and 5 provided the SWAs with IT security guidance via
      a Compact Disk (CD), titled IT Security Information. With this UIPL, ETA has
      collaborated with the Department of Labor’s Office of Chief Information Officer to
      provide an updated version of the UI IT Security Guide as an attachment to this UIPL.

4. IT Security Guidance. Conducting periodic IT security assessments and audits offer an
   opportunity for SWAs to ensure compliance with Federal requirements, to help receive the
   authority to operate from state authorities, connect to Federal systems to meet program
   requirements, and to identify and respond to areas where system security can be improved.

 RESCISSIONS                                             EXPIRATION DATE
 None                                                    Continuing

ETA strongly encourages each SWA to conduct periodic IT security assessments and audits
of its UI IT systems in accordance with the NIST IT security guidelines, specified in the
NIST Special Publication (SP) 800-53A, and to take necessary steps to improve its IT
security based on the results of the assessments. Additionally, ETA recommends the use of
an “independent” entity to conduct state IT security assessments and audits as a best practice.
The entity conducting the assessment or audit must be technically, managerially, and
financially independent of the system that is under review.

The results of the security assessment can be used each year as a basis for providing an
update on the assurance referenced in State Quality Service Plan Handbook 336, Chapter 1,
Section VIII, J, Assurance of Automated Information System Security.

Each state is required to provide an assurance that it is maintaining adequate IT security and
that such security is commensurate to the level of risk associated with the UI program and the
UI IT environment. Given the massive quantities of personally identifiable information (PII)
and confidential data maintained on state IT systems, it is critical that SWAs follow industry
protocols for maximum IT security.

NIST IT security guidelines are based on best practices complied from several security
documents, organizations, and publications, and are designed as a framework for Federal
agencies and programs requiring stringent IT security measures. NIST SPs assist federal
agencies to meet requirements mandated under the Federal Information Security
Management Act (FISMA) and other regulations. The NIST IT security-related guidance is
widely used by Federal agencies, and it offers a comprehensive security framework and
guidance for SWAs to follow when implementing an information security program.

The UI IT Security Guide provides information for SWAs to conduct periodic security
assessments and provides references to specific laws, regulations, and NIST SPs for IT
security-related guidance. The security assessment guidelines are based on criteria and
guidance established by NIST and specified in the SPs. SWAs may conduct a security
assessment of their UI systems to verify that security controls conform to the laws,
regulations, and the guidance established by NIST.

The following NIST publications are important for conducting security assessments of UI IT
systems. The links to access these and other external publications are provided in the
attached UI IT Security Guide.

   Federal Information Processing Standards (FIPS) Publication 199, which provides
    standards for categorizing information and information systems;
   FIPS Publication 200 and NIST SP 800-53, which provide guidelines for selecting and
    specifying security controls that meet minimum security requirements for information
    systems; and
   NIST SP 800-53A, which provides guidelines for assessing the effectiveness of security
    controls employed in information systems.

                                             2

    Protecting Personally Identifiable Information (PII)

    Securing the confidentiality, integrity, and availability of information stored in SWA UI IT
    systems is vital to controlling fraud in the UI program. Recent Office of Inspector General
    investigations have identified that, in some situations, state employees abused their positions
    of trust by misusing confidential PII to enable UI fraud. The NIST SP 800-53, Personnel
    Security (PS) security control (Position Risk Designation (PS-2) and Personnel Screening
    (PS-3)), provides guidance on controls that should be followed prior to assigning personnel
    handling PII. ETA recommends that SWAs conduct pre-employment and periodic
    background and credit checks for employees with direct access to PII related to the UI
    program and take appropriate actions with employees who have negative results related to
    periodic suitability investigations in accordance with NIST SP 800-53. Additionally, SWAs
    should strengthen existing systematic audit controls to track access to PII.

    ETA strongly recommends that SWAs implement the following security controls in
    accordance with the guidance provided in NIST SP 800-53 to protect PII:

       Access Control;
       Awareness and Training;
       Audit and Accountability;
       Identification and Authentication;
       Individual Participation;
       Physical and Environmental Protection; and
       Personnel Security.

    Additionally, NIST SP 800-122 provides specific guidance that SWAs can use in protecting
    the confidentiality of PII, including how to prevent inappropriate access, use, and disclosure
    of this information. This SP provides practical, context-based guidance for identifying PII
    and determining what level of protection is appropriate for each instance of PII. The guide
    also suggests safeguards that may offer appropriate levels of protection for PII.

    Preventing Cyber Threats and Attacks on Critical Infrastructure

    Cyber-attacks on digital and physical infrastructure systems are growing areas of concern.
    These threats are escalating as more sophisticated, organized groups are designing targeted
    attacks to damage or disrupt vital services and critical physical systems. The National
    Infrastructure Advisory Council is tasked with assessing how existing Federal authorities and
    capabilities can be employed to assist and better support the cybersecurity of critical
    infrastructure assets that are at greatest risk of a cyber-attack, possibly resulting in
    catastrophic regional or national effects on public health or safety, economic security, or
    national security.1

1
  Executive Order 13800, Strengthening the Cybersecurity of Federal Networks and Critical Infrastructure, issued
in May 2017.

                                                        3

SWAs are strongly encouraged to protect their IT systems and information from cyber-
attacks such as viruses, trojan horses, phishing, denial of service (DOS) attacks, unauthorized
access (stealing intellectual property or confidential information), and control system attacks.
The Cybersecurity Infrastructure Security Agency (CISA), a division of the Department of
Homeland Security, is responsible for protecting the nation's critical infrastructure from
physical and cyber threats. CISA’s website provides extensive cybersecurity and
infrastructure security knowledge and practices to its stakeholders. SWAs should use
available guidance and resources provided by CISA to implement a cybersecurity program.
For example, there have been recent ransomware attacks on state and county governments, a
type of virus that can compromise the computer networks across agencies. A ransomware
attack typically locks an infected computer system until payment, usually in the form of
cryptocurrency, is sent to the hacker. CISA provides information on how to protect IT
systems from ransomware attacks, and how to respond to possible ransomware attacks. See
Cybersecurity and Infrastructure Security Agency Ransomware at https://www.us-
cert.gov/Ransomware.

Incident Reporting

Computer security incident response has become an important component of IT programs.
Cybersecurity-related attacks have become more numerous and diverse as well as more
damaging and disruptive. New types of security-related incidents emerge frequently;
therefore, preventive activities based on the results of risk assessments can help to minimize
these types of incidents. An incident response capability is necessary for rapidly detecting
incidents, minimizing loss and destruction, mitigating the weaknesses that were exploited,
and restoring IT services.

States are encouraged to implement formal procedures for Incident Reporting using NIST SP
800-61 that provides guidelines for incident handling including data breaches, particularly for
analyzing incident-related data and determining the appropriate response for each incident.
Additionally, while states may have their own security breach notification laws that require
them to notify individuals or entities affected by a data breach and take specific steps to
remedy the situation, SWAs are encouraged to periodically review and enhance their
notification procedures using best practices and other guidance provided in NIST SP 800-

122. This publication provides recommendations for developing incident response plans for
breaches involving PII.

UI Information Technology Support Center (ITSC)

UI ITSC provides SWAs with the full scope of IT Security guidance as part of its UI IT
Modernization support and delivery, as well as the application of FIPS, FISMA, NIST, and
Internal Revenue Service (IRS) Publication-1075 standards. UI ITSC IT Security-related
services includes collaborating with SWAs for the development of a System Security Plan,
assisting in remediation of System Security Plan deficiencies and addressing SWA Security
Audit findings. UI ITSC provides guidance to SWAs in NIST-driven areas such as
Contingency Planning, Auditing, Continuous Monitoring, FIPS-140-2 Encryption, and
Configuration Management.

                                             4

    With the growing emphasis of the use of the Cloud technology in the UI Domain, UI ITSC
    provides expert advice on Cloud preventative, detection, countermeasure, and remediation
    security Cloud services. UI ITSC has worked very closely with SWAs who were early Cloud
    technology adopters, especially emphasizing Social Security Administration (SSA) security
    requirements for accessing SSA data and IRS Publication-1075 standards for cloud
    compliance and safeguards for the Treasury Offset Program2implementation.

    UI ITSC has IT Security-related resources on its members only website, www.itsc.org.
    SWAs can contact UI ITSC at [email protected] for IT Security guidance and services.

5. Inquiries. Please direct inquiries to the appropriate ETA Regional Office or to Jagruti Patel,
   202-693-3059, [email protected] in the National Office.

6. References.
    Executive Order 13800, Strengthening the Cybersecurity of Federal Networks and
      Critical Infrastructure, May 11, 2017;
    UIPL No. 24-04, Unemployment Insurance Information Technology Security, and its
      Changes 1, 2, 3, 4, and 5, https://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=1575;
    ET Handbook No. 336, 18th Edition, Unemployment Insurance (UI) State Quality Service
      Plan (SQSP) Planning and Reporting Guidelines, Chapter 1, Section VIII, J, Assurance
      of Automated Information Systems Security,
      https://wdr.doleta.gov/directives/attach/ETAHandbook/ETHand336_18th_Ch3.pdf?DOC
      N=2831;
    FIPS Publication 199, Standards for Security Categorizations of Federal Information and
      Information Systems;
    FIPS Publication 200, Minimum Security Requirements for Federal Information and
      Information Systems;
    NIST SP 800-53, Security and Privacy Controls for Federal Information Systems and
      Organizations;
    NIST SP 800-53A, Assessing the Security and Privacy Controls in Federal Information
      Systems and Organizations: Building Effective Assessment Plans;
    NIST SP 800-61, Computer Security Incident Handling Guide; and
    NIST SP 800-122, Guide to Protecting the Confidentiality of Personally Identifiable
      Information (PII).

7. Attachment. UI IT Security Guide

2
 The Treasury Offset Program is a centralized offset program, administered by the Bureau of the Fiscal Service's
Debt Management Services (DMS), to collect delinquent debts owed to federal agencies and states (including past-
due child support), in accordance with 26 U.S.C. § 6402(d) (collection of debts owed to federal agencies), 31 U.S.C.
§ 3720A (reduction of tax refund by amount of the debts), and other applicable laws.

                                                         5

UNEMPLOYMENT INSURANCE
IT Security Guide

July 2020

                                                                                                                           Unemployment Insurance
                                                                                                                                              IT Security Guide

Table of Contents
UI Information Technology Security ..............................................................................2
  Purpose ................................................................................................................................................... 3
  Intended Audience .................................................................................................................................. 4
  Security Standards .................................................................................................................................. 4
  Minimum Security Requirements ........................................................................................................... 5
  Security Controls Selection ..................................................................................................................... 8
  Security Assessment ............................................................................................................................... 9
  Laws ...................................................................................................................................................... 10
  Regulations............................................................................................................................................ 11
     FISCAM Information Security Controls ............................................................................................. 12
     General Controls ............................................................................................................................... 12
     Business Process Controls ................................................................................................................. 13
  NIST Special Publications ...................................................................................................................... 14
  Conclusion ............................................................................................................................................. 24

                                                                                                                                        Page | i

                                                                                                Unemployment Insurance
                                                                                                               IT Security Guide

UI Information Technology Security
State Workforce Agencies (SWAs) rely on information technology (IT) to administer their
Unemployment Insurance (UI) systems. With a growing complexity of IT infrastructure, and a
constantly changing information security threat and risk environment, information security has
become a mission-essential function. This function should be managed and governed to reduce the
risks to the SWAs’ operations; to ensure the security of the confidential data in SWA UI IT systems; and
to ensure the SWAs’ ability to do business and serve the American public.
SWAs are required to provide assurance that they have taken the necessary steps to secure their
computer systems as outlined in the State Quality Service Plan (SQSP) Planning and Reporting
Guidelines1 . SWAs have an obligation to provide adequate security of their UI IT systems as part of
their administration of the UI program. Failure to provide adequate security could result in
unpredicted system failures and malicious attacks leading the public to lose trust in the agencies’
ability to perform necessary and critical functions. It may also lead to data breaches of PII that
compromises individuals’ identities and confidential data.
As required in federal law, the National Institute of Standards and Technology (NIST) develops and
maintains an extensive collection of standards, guidelines, recommendations, and research on the
security and privacy of information and information system in the Federal Government. NIST
developed its Special Publications (SP) 800 series to address and support the security and privacy
needs of federal agencies’ information and information systems. The material provided in this
document is based on NIST standards and guidelines.
An effective information security program should include:
      Periodic assessments of risk, including the magnitude of harm that could result from the
        unauthorized access, use, disclosure, disruption, modification, or destruction of information
        and information systems that support the operations and assets of the organization;
      Policies and procedures that are based on risk assessments, cost-effectively reduce information
        security risks to an acceptable level, and address information security throughout the life cycle
        of each organizational information system;
      Plans for providing adequate information security for networks, facilities, information systems,
        or groups of information systems, as appropriate;
      Security awareness training to inform personnel (including contractors and other users of
        information systems that support the operations and assets of the organization) of the

1
  Reference to ET HANDBOOK NO. 336, 18th Edition, Chapter I, section VIII – Assurances, sub-section J. that lists the state’s
requirement in ensuring its automated information systems is secure.

                                                                                                          Page | 2

                                                                                  Unemployment Insurance
                                                                                               IT Security Guide

        information security risks associated with their activities and their responsibilities for
        complying with organizational policies and procedures designed to reduce these risks;
     Periodic testing and evaluation of the effectiveness of information security policies, procedures,
       practices, and security controls to be performed with a frequency depending on risk, but no
       less than annually;
     A process for planning, implementing, evaluating, and documenting remedial actions to address
       any deficiencies in the information security policies, procedures, and practices of the
       organization;
     Procedures for detecting, reporting, and responding to security incidents;
     Plans and procedures for continuity of operations for information systems that support the
       operations and assets of the organization; and
     Procedures to implement multifactor authentication (MFA) to protect users against hacking
       attacks and social engineering. Even if a hacker obtains a user’s password, they cannot access
       the user’s data unless the hacker also has the second component of MFA.
Potential risks of not addressing security of the UI working environment include:
     UI operations and customer service delivery may suffer.
     UI Benefit or Tax records could be altered, deleted, or corrupted.
     SWAs may fail timeliness, quality or accuracy performance measures.
     Inappropriate and/or fraudulent payments may occur.
     The UI IT internal/external networks could be vulnerable to exploitation.
     The UI IT environment could crash and/or be damaged.
     The public and employer communities may lose confidence in the UI program.
     Negative political and/or legal consequences could ensue.
     UI personnel may lose their job.

  Purpose

The purpose is to assemble information necessary to develop, implement and assess the security of the
UI IT systems. In addition, the purpose is to provide guidance to ensure that SWAs proactively
implement appropriate information security controls to support their mission in a cost-effective
manner while managing evolving information security risks. To ensure an appropriate level of support
of agency missions and the proper implementation of current and future information security
requirements, each agency should establish a formal information security governance structure.
Information security governance has its own set of requirements, challenges, activities, and types of
possible structures. Information security governance also has a defining role in identifying key
information security roles and responsibilities, and it influences information security policy
development and oversight and ongoing monitoring activities.

                                                                                           Page | 3

                                                                                 Unemployment Insurance
                                                                                              IT Security Guide

  Intended Audience

The intended audience for this guidance includes the UI managers and IT staff who support the UI
program, and/or support the SWA’s efforts in carrying out the UI program. The intent is to provide a
method for agency officials to determine the current status of their information security program so
that improvements can be incorporated and implemented to their UI program to provide security
commensurate with the level of risk associated with UI operations and the UI IT work environment.
As a starting point for managers, the guidance document, NIST SP 800-100, Information Security
Handbook: A Guide for Managers provides a broad overview of information security program elements
to assist managers in understanding how to establish and implement an information security program.
It is of paramount importance that responsible officials within the organization understand the risks
and other factors that could adversely affect organizational operations, organizational assets, or
individuals. Moreover, these officials must understand the current status of their security programs
and the security controls planned or in place to protect their information systems in order to make
informed judgments and investments that appropriately mitigate risks to an acceptable level.

  Security Standards

Security Standards, such as Federal Information Processing Standards (FIPS), are standards developed
by the United States Federal Government for use in computer systems by non-military government
agencies. The purpose of FIPS is to ensure that the Federal Government agencies adhere to the same
guidelines regarding IT security.
NOTE: FIPS Publications, that are important to the SQSP IT Security Assurances, have been denoted by
a * symbol. Two key FIPS Security Standards include:
     *FIPS Publication 199, Standards for Security Categorization of Federal Information and
       Information Systems, directs federal agencies categorize their information systems as low-
       impact, moderate-impact, or high-impact for the security objectives of confidentiality,
       integrity, and availability. Since the potential impact values for confidentiality, integrity, and
       availability may not always be the same for a particular information system, the high-water
       mark concept must be used to determine the overall impact level of the information system.
       Thus, a low-impact system is an information system in which all three of the security
       objectives are low. A moderate-impact system is an information system in which at least one
       of the security objectives is moderate and no security objective is greater than moderate.
       Finally, a high-impact system is an information system in which at least one security objective
       is high. The determination of information system impact levels must be accomplished prior to
       the consideration of minimum security requirements and the selection of appropriate security
       controls for those information systems.
     *FIPS Publication 200, Minimum Security Requirements for Federal Information and
       Information Systems, specifies minimum security requirements for federal information and
       information systems and a risk-based process for selecting the security controls necessary to
       satisfy the minimum security requirements. This standard will promote the development,
       implementation, and operation of more secure information systems by establishing minimum

                                                                                         Page | 4

                                                                                 Unemployment Insurance
                                                                                              IT Security Guide

        levels of due diligence for information security and facilitating a more consistent, comparable,
        and repeatable approach for selecting and specifying security controls for information systems
        that meet minimum security requirements.
     FIPS Publication 201-2, Personal Identity Verification (PIV) of Federal Employees and
       Contractors, specifies the architecture and technical requirements for a common identification
       standard for Federal employees and contractors. The overall goal is to achieve appropriate
       security assurance for multiple applications by efficiently verifying the claimed identity of
       individuals seeking physical access to federally controlled government facilities and logical
       access to government information systems. This standard contains the minimum
       requirements for a Federal personal identity verification system that meets the control and
       security objectives of Homeland Security Presidential Directive-12 [HSPD-12], including
       identity proofing, registration, and issuance.
     Federal Risk and Authorization Management Program (FedRAMP) is a government-wide
       program to standardize how the Federal Information Security Management Act (FISMA)
       applies to cloud computing services. It provides a standardized approach to security
       assessment, authorization and continuous monitoring for cloud products and services.
       This program introduces an innovative policy approach to developing trusted relationships
       between Executive departments and agencies and cloud service providers (CSPs).

  Minimum Security Requirements

NIST SP 800-53, Security and Privacy Controls for Federal Information Systems and Organizations
provides guidelines for selecting and specifying security controls to protect organizations and
information systems supporting the executive agencies of the federal government to meet the
requirements of FIPS Publication 200, Minimum Security Requirements for Federal Information and
Information Systems. The minimum security requirements cover 18 security-related areas with regard
to protecting the confidentiality, integrity, and availability of the information systems and the
information processed, stored, and transmitted by those systems. The 18 areas represent a broad-
based, balanced information security program that addresses the management, operational, and
technical aspects of protecting the information and information systems.

    1. Access Control (AC): Organizations must limit: (i) system access to authorized users; (ii)
      processes acting on behalf of authorized users; (iii) devices, including other systems; and (iv)
      types of transactions and functions that authorized users are permitted to exercise. NIST SP
      800-12, 800-46, 800-77, 800-94, 800-97, 800-100, 800-113, 800-114, and 800-124 provide
      guidance for effective implementation of AC-related security controls.
    2. Awareness and Training (AT): Organizations must: (i) ensure that managers and users of
      organizational information systems are made aware of the security risks associated with their
      activities and of the applicable laws, Executive Orders, directives, policies, standards,
      instructions, regulations, or procedures related to the security of organizational information
      systems; and (ii) ensure that organizational personnel are adequately trained to carry out their

                                                                                         Page | 5

                                                                               Unemployment Insurance
                                                                                            IT Security Guide

   assigned information security-related duties and responsibilities. NIST SP 800-12, 800-16, 800-
   50, and 800-100 provide guidance for effective implementation of AT-related security controls.
3. Audit and Accountability (AU): Organizations must: (i) create, protect, and retain information
   system audit records to the extent needed to enable the monitoring, analysis, investigation,
   and reporting of unlawful, unauthorized, or inappropriate information system activity; and (ii)
   ensure that the actions of individual information system users can be uniquely traced to those
   users so they can be held accountable for their actions. NIST SP 800-92 provides guidance for
   effective implementation of AU-related security controls.
4. Assessment, Authorization, and Monitoring (CA): Organizations must: (i) periodically assess
   the security controls in organizational information systems to determine if the controls are
   effective in their application; (ii) develop and implement plans of action designed to correct
   deficiencies and reduce or eliminate vulnerabilities in organizational information systems; (iii)
   authorize the operation of organizational information systems and any associated information
   system connections; and (iv) monitor information system security controls on an ongoing basis
   to ensure the continued effectiveness of the controls. NIST SP 800-12, 800-37, 800-39, 800-47,
   800-53A, 800-100, 800-115, and 800-137 provide guidance for effective implementation of CA-
   related security controls.
5. Configuration Management (CM): Organizations must: (i) establish and maintain baseline
   configurations and inventories of organizational information systems (including hardware,
   software, firmware, and documentation) throughout the respective system development life
   cycles; and (ii) establish and enforce security configuration settings for information technology
   products employed in organizational information systems. NIST SP 800-12, 800-70, 800-100,
   and 800-128 provide guidance for effective implementation of CM-related security controls.
6. Contingency Planning (CP): Organizations must: (i) establish, maintain, and effectively
   implement plans for emergency response, (ii) back up operations, and (iii) oversee post-disaster
   recovery for organizational systems to ensure the availability of critical information resources
   and the continuity of operations in emergency situations. NIST SP 800-12, 800-16, 800-34, 800-
   50, 800-84, and 800-100 provide guidance for effective implementation of CP-related security
   controls.
7. Identification and Authentication (IA): Organizations must: (i) identify system users, processes
   acting on behalf of users, or devices and (ii) authenticate or verify the identities of those users,
   processes, or devices, as a prerequisite to allowing access to organizational systems. NIST SP
   800-12, 800-63, 800-73, 800-76, 800-78, 800-100, and 800-116 provide guidance for effective
   implementation of IA-related security controls.
8. Incident Response (IR): Organizations must: (i) establish an operational incident handling
   capability for organizational information systems that includes adequate preparation,
   detection, analysis, containment, recovery, and user response activities; and (ii) track,
   document, and report incidents to appropriate organizational officials and/or authorities. NIST
   SP 800-12, 800-16, 800-50, 800-61, 800-83, 800-84, 800-100, and 800-115 provide guidance for
   effective implementation of IR-related security controls.

                                                                                       Page | 6

                                                                               Unemployment Insurance
                                                                                           IT Security Guide

9. Maintenance (MA): Organizations must: (i) perform periodic and timely maintenance on
   organizational information systems; and (ii) provide effective controls on the tools, techniques,
   mechanisms, and personnel used to conduct information system maintenance. NIST SP 800-12,
   800-63, 800-88, and 800-100 provide guidance for effective implementation of MA-related
   security controls.
10. Media Protection (MP): Organizations must: (i) protect information system media, both paper
    and digital; (ii) limit access to information on information system media to authorized users;
    and (iii) sanitize or destroy information system media before disposal or release for reuse. NIST
    SP 800-12, 800-56, 800-57, 800-60, 800-88, 800-100, and 800-111 provide guidance for
    effective implementation of MP-related security controls.
11. Physical and Environmental Protection (PE): Organizations must: (i) limit physical access to
    information systems, equipment, and the respective operating environments to authorized
    individuals; (ii) protect the physical plant and support infrastructure for information systems;
    (iii) provide supporting utilities for information systems; (iv) protect information systems
    against environmental hazards; and (v) provide appropriate environmental controls in facilities
    containing information systems. NIST SP 800-12, 800-46, 800-73, 800-76, 800-78, 800-100, and
    800-116 provide guidance for effective implementation of PE-related security controls.
12. Planning (PL): Organizations must develop, document, periodically update, and implement
    security plans for organizational information systems that describe the security controls in
    place or planned for the information systems and the rules of behavior for individuals accessing
    the information systems. NIST SP 800-12, 800-18, 800-37, and 800-100 provide guidance for
    effective implementation of PL-related security controls.
13. Program Management (PM): Program Management controls include: information security
    program plan, information security resources, plan of action and milestone process, system
    inventory, enterprise architecture, risk management strategy, insider threat program, and
    threat awareness program. NIST SP 800-16, 800-30, 800-37, 800-39, 800-53A, 800-55, 800-60,
    and 800-137 provide guidance for effective implementation of PM-related security controls.
14. Personnel Security (PS): Organizations must: (i) ensure that individuals occupying positions of
    responsibility within organizations (including third-party service providers) are trustworthy and
    meet established security criteria for those positions; (ii) ensure that organizational information
    and information systems are protected during and after personnel actions such as terminations
    and transfers; and (iii) employ formal sanctions for personnel failing to comply with
    organizational security policies and procedures. NIST SP 800-12, 800-35, 800-60, 800-73, 800-
    76, 800-78, and 800-100 provide guidance for effective implementation of PS-related security
    controls.
15. Risk Assessment (RA): Organizations must periodically assess the risk to organizational
    operations (including mission, functions, image, or reputation), organizational assets, and
    individuals, resulting from the operation of organizational information systems and the
    associated processing, storage, or transmission of organizational information. NIST SP 800-12,

                                                                                       Page | 7

                                                                                Unemployment Insurance
                                                                                            IT Security Guide

       800-30, 800-39, 800-40, 800-60, 800-70, 800-100, and 800-115 provide guidance for effective
       implementation of RA-related security controls.
    16. System and Services Acquisition (SA): Organizations must: (i) allocate sufficient resources to
       adequately protect organizational information systems; (ii) employ system development life
       cycle processes that incorporate information security considerations; (iii) employ software
       usage and installation restrictions; and (iv) ensure that third-party providers employ adequate
       security measures to protect information, applications, and/or services outsourced from the
       organization. NIST SP 800-12, 800-35, 800-37, 800-53, 800-53A, 800-60, 800-70, 800-100, 800-
       128, and 800-137 provide guidance for effective implementation of SA-related security
       controls.
    17. System and Communications Protection (SC): Organizations must: (i) monitor, control, and
       protect organizational communications (i.e., information transmitted or received by
       organizational information systems) at the external boundaries and key internal boundaries of
       the information systems; and (ii) employ architectural designs, software development
       techniques, and systems engineering principles that promote effective information security
       within organizational information systems. NIST SP 800-12, 800-28, 800-32, 800-41, 800-52,
       800-56, 800-57, 800-58, 800-63, 800-77, 800-81, 800-95, 800-100, 800-111, and 800-113
       provide guidance for effective implementation of SC-related security controls.
    18. System and Information Integrity (SI): Organizations must: (i) identify, report, and correct
       information and information system flaws in a timely manner; (ii) provide protection from
       malicious code at appropriate locations within organizational information systems; and (iii)
       monitor information system security alerts and advisories and take appropriate actions in
       response. NIST SP 800-12, 800-40, 800-45, 800-61, 800-83, 800-92, 800-94, 800-100, 800-128,
       800-137, and 800-147 provide guidance for effective implementation of SI-related security
       controls.

  Security Controls Selection

Security controls are the management, operational, and technical safeguards or countermeasures
prescribed for an information system to protect the confidentiality, integrity, and availability of the
system and its information. There are several important questions that should be answered by agency
officials when addressing the security considerations for their information systems:
     What security controls are needed to adequately protect the information systems that support
      the operations and assets of the organization in order for that organization to accomplish its
      assigned mission, protect its assets, fulfill its legal responsibilities, maintain its day-to-day
      functions, and protect individuals?
     Have the selected security controls been implemented or is there a realistic plan for their
       implementation?
     What is the desired or required level of assurance (i.e., grounds for confidence) that the
      selected security controls, as implemented, are effective in their application?

                                                                                        Page | 8

                                                                                   Unemployment Insurance
                                                                                               IT Security Guide

The answers to these questions are not given in isolation but rather in the context of an effective
information security program for the organization that identifies, controls, and mitigates risks to its
information and information systems.
The process of selecting the appropriate security controls and assurance requirements for
organizational information systems to achieve adequate security is a multifaceted, risk-based activity
involving management and operational personnel within the organization.
The selected set of security controls must include one of three appropriately tailored security control
baselines from NIST SP 800-53 that are associated with the designated impact levels of the
organizational information systems as determined during the security categorization process.
      For low-impact information systems, organizations must, as a minimum, employ appropriately
        tailored security controls from the low baseline of security controls defined in NIST SP 800-53
        and must ensure that the minimum assurance requirements associated with the low baseline
        are satisfied.
      For moderate-impact information systems, organizations must, as a minimum, employ
        appropriately tailored security controls from the moderate baseline of security controls
        defined in NIST SP 800-53 and must ensure that the minimum assurance requirements
        associated with the moderate baseline are satisfied.
      For high-impact information systems, organizations must, as a minimum, employ appropriately
        tailored security controls from the high baseline of security controls defined in NIST SP 800-53
        and must ensure that the minimum assurance requirements associated with the high baseline
        are satisfied.
The resulting set of security controls must be documented in the security plan for the information
system. The application of the security controls defined in NIST SP 800-53 required by this standard
represents the current state-of-the-practice safeguards and countermeasures for information systems.
Security controls must include multiple layer/staff sign-off for any system/programming changes to
ensure that the system cannot be compromised.

  Security Assessment

Security control assessments provide a line of defense in knowing the strengths and weaknesses of an
organization’s information system. Security controls assessment determines whether security controls
in an information system are operating as intended. The results of this assessment are used in
determining the overall effectiveness of the security controls in an information system, identifying
residual vulnerabilities in the system, providing credible and meaningful inputs to the organization’s
Plan of Action and Milestones.
SWAs are encouraged to perform internal IT Security Assessments and to have independent IT Security
entities to conduct impartial assessments of their UI IT systems. The independent assessors are free
from any perceived or actual conflicts of interest with regard to the development, operation, or
management of the system under assessment or to the determination of security control
effectiveness.

                                                                                           Page | 9

                                                                                    Unemployment Insurance
                                                                                               IT Security Guide

NIST SP 800-53A Assessing Security and Privacy Controls in Federal Information Systems and
Organizations: Building Effective Assessment Plans provides guidelines for assessing the effectiveness
of security controls employed in information systems. Guidelines apply to the security controls defined
in NIST SP 800-53. The guidelines have been developed to help achieve more secure information
systems by:
      Enabling more consistent, comparable, and repeatable assessments of security controls;
      Facilitating cost-effective assessments of security control effectiveness;
      Promoting a better understanding of the risks to organizational operations, organizational
        assets, or individuals resulting from the operation of information systems; and
      Creating more complete, reliable, and trustworthy information for organizational officials—to
        support security accreditation decisions and FISMA compliance.
The assessment procedures catalog can be used as a starting point for developing comprehensive
security assessment plans to support a variety of potential assessment activities associated with
determining the effectiveness of security controls in organizational information systems.
Organizations have flexibility in determining which controls, and how many controls are assessed
annually, provided all security controls applicable to the information system are assessed over the
course of the system accreditation period.
A well-executed security controls assessment validates the security controls contained in the
information system security plan and facilitates a cost-effective approach to correcting deficiencies in
the system in an orderly and disciplined manner consistent with the organization’s mission
requirements.

  Laws

This section gives a brief, high-level overview of the different laws that are used to provide standards in
providing computer security.
      Clinger-Cohen Act This Act requires agencies to establish effective and efficient capital planning
        processes for selecting, managing, and evaluating the results of all of its major investments in
        information systems. It also requires that agencies ensure that the information security
        policies, procedures, and practices are adequate. The selection of information technology
        should be integrated with the process for making budget, financial, and program management
        decisions within the agency.
      Federal Information Security Management Act of 2002 The FISMA requires federal agencies to
        assess the security of their non-classified information systems providing a comprehensive
        framework for ensuring the effectiveness of information security controls over information
        resources that support federal operations and assets. More important from an enforcement
        perspective, the law requires every agency to provide a risk assessment and report the
        security needs of its systems. These must be included in every agency budget request. FISMA

                                                                                         Page | 10

                                                                                 Unemployment Insurance
                                                                                              IT Security Guide

        enforces accountability and requires each agency to examine the adequacy and effectiveness
        of information security policies, procedures, and practices in plans and reports.
     Federal Information Security Modernization Act of 2014 was an amendment to FISMA that
       made several modifications to modernize federal security practices as well as promote and
       strengthen the use of continuous monitoring.
     Cybersecurity and Infrastructure Security Agency Act of 2018 elevates the mission of the
       former Department of Homeland Security (DHS) National Protection and Programs Directorate
       (NPPD) and establishes the Cybersecurity and Infrastructure Security Agency (CISA). CISA is
       responsible for protecting the Nation's critical infrastructure from physical and cyber threats, a
       mission that requires effective coordination and collaboration among a broad spectrum of
       government and private sector organizations, to build a more secure and resilient
       infrastructure for the future. The CISA website provides extensive cybersecurity and
       infrastructure security knowledge and practices to its stakeholders, shares that knowledge to
       enable better risk management, and puts it into practice to protect the Nation’s essential
       resources.

  Regulations

This section briefly explains the Office of Management and Budget (OMB) Circular No. A-130, Appendix
III and the Federal Information System Control Audit Manual (FISCAM).
     OMB Circular No. A-130, Appendix III: Security of Federal Automated Information Resources
       Appendix III of the Office of Management and Budget Circular Number A-130 establishes a
       minimum set of controls to be included in federal automated information security programs.
       This directive lists and explains the four controls and the sub-tasks of each control that must
       be incorporated when operating a general support or major application computer system. The
       Appendix provides definitions to the terms adequate security, application, general support
       system, and major application, terms that must be applied when setting up the necessary
       controls on computer systems.
     Federal Information System Control Audit Manual (FISCAM) FISCAM presents a methodology
       for performing information system (IS) control audits of federal and other governmental
       entities in accordance with professional standards. FISCAM control activities are consistent
       with NIST Special Publication 800-53 and all SP800-53 controls have been mapped to the
       FISCAM.
     The FISCAM, which is consistent with NIST, is organized to facilitate effective and efficient IS
       control audits. Specifically, the methodology in the FISCAM incorporates the following:
         Top-down, risk-based approach that considers materiality and significance in determining
          effective and efficient audit procedures and is tailored to achieve the audit objectives.
         Evaluation of entity-wide controls and their effect on audit risk.
         Evaluation of general controls and their pervasive impact on business process application
          controls.

                                                                                        Page | 11

                                                                                  Unemployment Insurance
                                                                                               IT Security Guide

         Evaluation of security management at all levels (entity-wide, system, and business process
          application levels).
         A control hierarchy (control categories, critical elements, and control activities) to assist in
          evaluating the significance of identified IS control weaknesses
         Groupings of control categories consistent with the nature of the risk.
         Experience gained in U. S. General Accounting Office’s performance and review of IS control
          audits, including field testing the concepts in this revised FISCAM.
 FISCAM Information Security Controls
IS controls consist of those internal controls that are dependent on information systems processing
and include general controls (entity-wide, system, and business process application levels) and
business process application controls (input, processing, output, master file, interface, and data
management system controls).
 General Controls
General controls are the policies and procedures that apply to all or a large segment of an entity’s
information systems and help ensure their proper operation.
     Security Management – Controls provide reasonable assurance that security management is
       effective, including:
         security management program
         periodic assessments and validation of risk,
         security control policies and procedures,
         security awareness training and other security-related personnel issues,
         periodic testing and evaluation of the effectiveness of information security policies,
          procedures, and practices,
         remediation of information security weaknesses, and
         security over activities performed by external third parties.
     Access Controls – Controls provide reasonable assurance that access to computer resources
       (data, equipment, and facilities) is reasonable, restricted to authorized individuals, and
       includes effective
         protection of information system boundaries,
         identification and authentication mechanisms,
         authorization controls,
         protection of sensitive system resources,
         audit and monitoring capability, including incident handling, and
         physical security controls.
     Configuration Management – Controls provide reasonable assurance that changes to
       information system resources are authorized, systems are configured and operated securely
       and as intended, and includes effective
         configuration management policies, plans, and procedures,

                                                                                         Page | 12

                                                                                Unemployment Insurance
                                                                                                IT Security Guide

         current configuration identification information,
         proper authorization, testing, approval, and tracking of all configuration changes,
         routine monitoring of the configuration,
         timely software updates to protect against known vulnerabilities, and
         documentation and approval of emergency changes to the configuration.
     Segregation of Duties – Controls provide reasonable assurance that includes effective
         segregation of incompatible duties and responsibilities and related policies, and
         control of personnel activities through formal operating procedures, supervision, and
          review.
     Contingency Planning – Controls provide reasonable assurance that contingency planning (1)
       protects information resources and minimizes the risk of unplanned interruptions and (2)
       provides for recovery of critical operations should interruptions occur, and includes effective
         assessment of the criticality and sensitivity of computerized operations and identification of
          supporting resources,
         steps taken to prevent and minimize potential damage and interruption,
         comprehensive contingency plan, and
         periodic testing of the contingency plan, with appropriate adjustments to the plan based on
          the testing.
 Business Process Controls
Business process application controls are directly related to individual computerized applications. They
help ensure that transactions are complete, accurate, valid, confidential, and available.
     Completeness – controls provide reasonable assurance that all transactions that occurred are
       entered into the system, accepted for processing, processed once and only once by the
       system, and properly included in output.
     Accuracy – controls provide reasonable assurance that transactions are properly recorded, with
       correct amount/data, and on a timely basis (in the proper period); key data elements entered
       for transactions are accurate; data elements are processed accurately by applications that
       produce reliable results; and output is accurate.
     Validity – controls provide reasonable assurance that (1) all recorded transactions and actually
       occurred (are real), relate to the organization, are authentic, and were properly approved in
       accordance with management’s authorization; and (2) output contains only valid data.
     Confidentiality – controls provide reasonable assurance that application data, reports, and
       other output are protected against unauthorized access.
     Availability – controls provide reasonable assurance that application data, reports, and other
       relevant business information are readily available to users when needed.

                                                                                       Page | 13

                                                                                 Unemployment Insurance
                                                                                              IT Security Guide

  NIST Special Publications

The NIST SP 800 series present information of interest to the computer security community. NIST
develops SP 800 series publications in accordance with its statutory responsibilities under the Federal
Information Security Modernization Act (FISMA) of 2014, 44 U.S.C. § 3551 et seq., Public Law (P.L.) 113-

283. The NIST SPs are resources available to SWAs to help increase their knowledge and
understanding of implementing security measures on their UI IT systems.
NIST SPs encompass all aspects of IT systems, some of which are not conducive to the UI SWA
environment. This guidance only presents what is deemed appropriate to the UI environment.
NOTE: NIST Special Publications that are key to the SQSP IT Security Assurances have been denoted by
a * symbol.
     Special Publication 800-12 Revision 1: An Introduction to Information Security: The NIST
       Handbook provides a high-level overview of information security principles by introducing
       related concepts and the security control families (as defined in NIST SP 800-53) that
       organizations can leverage to effectively secure their systems and information. To better
       understand the meaning and intent of the security control families described later, this
       publication begins by familiarizing the reader with various information security principles.
       After the introduction of these security principles, the publication provides detailed
       descriptions of multiple security control families as well as the benefits of each control family.
     Special Publication 800-16: Information Technology Security Training Requirements: A Role
       and Performance-Based Model explores the people factor in maintaining adequate
       information security. This document describes information technology/cyber security role-
       based training for federal departments and agencies. Its primary focus is to provide a
       comprehensive yet flexible training methodology for developing training courses or modules
       for personnel who have been identified as having significant information technology/cyber
       security responsibilities. Organizations need to have a training program to ensure every
       individual is aware of his/her requirements for information security.
     *Special Publication 800-18 Revision 1: Guide for Developing Security Plans for Federal
       Information Systems provides a recommended format for organizations to use in developing
       their system security plan. Although not mandatory, the format provides a standardized
       approach that simplifies plan development. The level of detail included within the plan should
       be consistent with the criticality and value of the system to the organization’s mission. The
       system security plan should fully identify and describe the controls currently in place or
       planned for the system and should include a list of rules of behavior.
     *Special Publication 800-30 Revision 1: Guide for Conducting Risk Assessments provides
       guidance for conducting risk assessments of the information systems and organizations,
       amplifying the guidance in Special Publication 800-39. Risk assessments, carried out at all
       three tiers in the risk management hierarchy, are part of an overall risk-management process,
       providing senior leaders/executives with the information needed to determine appropriate
       courses of action in response to identified risks. In particular, this document provides guidance

                                                                                        Page | 14

                                                                             Unemployment Insurance
                                                                                         IT Security Guide

   for carrying out each of the steps in the risk assessment process (i.e., preparing for the
   assessment, conducting the assessment, communicating the results of the assessment, and
   maintaining the assessment) and explains how risk assessments and other organizational risk
   management processes complement and inform each other. Special Publication 800-30 also
   provides guidance to organizations on identifying specific risk factors to monitor on an ongoing
   basis so that organizations can determine whether risks have increased to unacceptable levels
   (i.e., exceeding organizational risk tolerance) and different courses of action should be taken.
 *Special Publication 800-34 Revision 1: Contingency Planning Guide for Federal Information
   Systems provides guidelines to organizations for preparing and maintaining information
   system contingency plans (ISCPs). The document discusses essential contingency plan
   elements and processes, highlights specific considerations and concerns associated with
   contingency planning for various types of information system platforms, and provides
   examples to help readers develop their own ISCPs. It also provides background information on
   interrelationships between information system contingency planning and other types of
   security and emergency management-related contingency plans, organizational resiliency, and
   the system development life cycle (SDLC). It also helps personnel evaluate information
   systems and operations to determine appropriate contingency planning requirements and
   priorities.
 Special Publication 800-35: Guide to Information Technology Security Services provides
   assistance with the selection, implementation, and management of IT security services by
   guiding organizations through the various phases of the IT security services life cycle. This life
   cycle provides a framework that enables the IT security decision makers to organize their IT
   security efforts from initiation to closeout. Failure to consider the many issues involved and to
   manage the organizational risks can seriously impact the organization. IT security decision
   makers should think about the costs involved and the underlying security requirements, as
   well as the potential impact of their decisions, on the organizational mission, operations
   strategic functions, personnel, and service provider arrangements.
 Special Publication 800-37 Revision 2: Risk Management Framework for Information Systems
   and Organizations provides guidelines for applying the Risk Management Framework to
   federal information systems to include conducting the activities of security categorization,
   security control selection and implementation, security control assessment, information
   system authorization, and security control monitoring. The guidelines have been developed:
    To ensure that managing system-related security and privacy risk is consistent with the
     mission and business objectives of the organization and risk management strategy
     established by the senior leadership through the risk executive (function);
    To achieve privacy protections for individuals and security protections for information and
     information systems through the implementation of appropriate risk response strategies;
    To support consistent, informed, and ongoing authorization decisions, reciprocity, and the
     transparency and traceability of security and privacy information; and

                                                                                   Page | 15

                                                                            Unemployment Insurance
                                                                                        IT Security Guide

    To facilitate the integration of security and privacy requirements and controls into the
     enterprise architecture, SDLC processes, acquisition processes, and systems engineering
     processes.
 Special Publication 800-39: Managing Information Security Risk: Organization, Mission, and
   Information System View is the flagship document in the series of information security
   standards and guidelines developed by NIST in response to FISMA. The purpose of this
   publication is to provide guidance for an integrated, organization-wide program for managing
   information security risk to organizational operations (i.e., mission, functions, image, and
   reputation), organizational assets, individuals, other organizations, and the Nation resulting
   from the operation and use of federal information systems. SP 800-39 provides a structured,
   yet flexible approach for managing risk that is intentionally broad-based, with the specific
   details of assessing, responding to, and monitoring risk on an ongoing basis provided by other
   supporting NIST security standards and guidelines.
 Special Publication 800-40 Revision 3: Guide to Enterprise Patch Management Technologies
   provides guidance on the basics of enterprise patch management technologies. This
   publication is based on the assumption that the organization has a mature patch management
   capability and is focused on increasing its automation level. Organizations that are seeking
   more basic guidance on establishing patch management programs or have legacy needs that
   cannot be met with current enterprise patch management technologies should, in addition to
   reading this publication, also consult the previous complementary version, SP 800-40 Version
   2, Creating a Patch and Vulnerability Management Program.
 Special Publication 800-41 Revision 1: Guidelines on Firewalls and Firewalls Policy provides
   information about firewall technologies and firewall policy primarily to assist those responsible
   for network security. It addresses concepts relating to the design, selection, deployment, and
   management of firewalls and firewall environments. It also contains numerous
   recommendations for choosing, configuring, and maintaining firewalls.
 Special Publication 800-44 Version 2: Guidelines on Securing Public Web Servers recommends
   security practices for designing, implementing, and operating publicly accessible Web servers,
   including related network infrastructure issues. It helps in enhancing security on existing and
   future Web server systems to reduce the number and frequency of Web-related security
   incidents.
 Special Publication 800-45 Version 2: Guidelines on Electronic Mail Security recommends
   security practices for designing, implementing, and operating email systems on public and
   private networks. Attackers frequently target mail servers. Various types of email content
   and attachments have also proven to be effective in introducing viruses and other malware
   into networks through mail clients. Email is used extensively as a vector to deliver attacks that
   exploit vulnerabilities in users’ workstations or social engineering methods intended to trick
   users. These attacks often lead to the compromise of user workstations or the release of
   sensitive information even when the email client is securely configured. This document may be

                                                                                  Page | 16

                                                                           Unemployment Insurance
                                                                                        IT Security Guide

   used by organizations interested in enhancing security on existing and future mail systems to
   reduce the number and frequency of email-related security incidents.
 Special Publication 800-46 Revision 2: Guide to Enterprise Telework, Remote Access, and
   Bring Your Own Device (BYOD) Security assists organizations in mitigating the risks associated
   with the enterprise technologies used for telework, such as remote access servers, telework
   client devices (including bring-your-own-device [BYOD] and contractor, business partner, and
   vendor-controlled client devices, also known as third-party-controlled devices), and remote
   access communications. The document emphasizes the importance of securing sensitive
   information stored on telework devices and transmitted through remote access across
   external networks. This document provides recommendations for creating telework-related
   policies and for selecting, implementing, and maintaining the necessary security controls for
   remote access servers and clients.
 Special Publication 800-47: The Security Guide for Interconnecting Information Technology
   Systems provides guidance for planning, establishing, maintaining, and terminating
   interconnections between IT systems that are owned and operated by different organizations.
   This document describes various benefits of interconnecting IT systems, identifies the basic
   components of an interconnection, identifies methods and levels of interconnectivity, and
   discusses potential security risks associated with an interconnection. It also contains guides
   and samples for developing Interconnection Security Agreements (ISA) and a Memorandum of
   Understanding/Agreement (MOU/A). Finally, this document contains a guide for developing a
   System Interconnection Implementation Plan, which defines the process for establishing the
   interconnection, including scheduling and costs.
 Special Publication 800-50: Building an Information Technology Security Awareness and
   Training Program provides guidelines for building and maintaining a comprehensive
   awareness and training program as part of an organization’s IT security program. The
   guidance is presented in a life-cycle approach, ranging from designing, developing, and
   implementing an awareness and training program through post-implementation evaluation of
   the program. The document includes guidance on how IT security professionals can identify
   awareness and training needs, develop a training plan, and get organizational buy-in for the
   funding of awareness and training program efforts.
 Special Publication 800-53 Revision 4: Security and Privacy Controls for Federal Information
   Systems and Organizations provides guidelines for selecting and specifying security controls
   for organizations and information systems supporting the executive agencies of the Federal
   Government to meet the requirements of FIPS Publication 200, Minimum Security
   Requirements for Federal Information and Information Systems. The guidelines apply to all
   components of an information system that process, store, or transmit federal information.
 Special Publication 800-53A Revision 4: Assessing Security and Privacy Controls in Federal
   Information Systems and Organizations: Building Effective Assessment Plans provides: (i)
   guidelines for building effective security assessment plans and privacy assessment plans; and
   (ii) a comprehensive set of procedures for assessing the effectiveness of security controls and

                                                                                  Page | 17

                                                                              Unemployment Insurance
                                                                                          IT Security Guide

   privacy controls employed in information systems and organizations supporting the executive
   agencies of the Federal Government. The guidelines apply to the security and privacy controls
   defined in NIST SP 800-53.
 Special Publication 800-55 Revision 1: Performance Measurement Guide for Information
   Security is intended to be a guide for the specific development, selection, and implementation
   of IT system-level metrics to be used to measure the performance of information security
   controls and techniques. The requirement to measure IT security performance is driven by
   regulatory, financial, and organizational reasons. The document provides guidance on how an
   organization, through the use of metrics, identifies the adequacy of in-place security controls,
   policies, and procedures. It provides an approach to help management decide where to invest
   in additional security protection resources or identify and evaluate nonproductive controls.
   The results of an effective metric program can provide useful data for directing the allocation
   of information security resources and should simplify the preparation of performance-related
   reports.
 Special Publication 800-58: Security Considerations for Voice Over IP Systems is intended to
   provide agencies with guidance for establishing secure Voice Over Internet Protocol (VOIP)
   networks. VOIP refers to the transmission of speech across data-style networks. VOIP has a
   very different architecture than traditional circuit-based telephony, and these differences
   result in significant security issues. This publication introduces VOIP, its security challenges,
   and potential countermeasures for VOIP vulnerabilities. VOIP security considerations for the
   public switched telephone network are largely outside the scope of this document.
 Special Publication 800-60 Volume 1 Revision 1: Guide for Mapping Types of Information and
   Information Systems to Security Categories addresses the FISMA direction to develop
   guidelines recommending the types of information and information systems to be included in
   each category of potential security impact. The guideline facilitates application of appropriate
   levels of information security according to a range of levels of impact or consequences that
   might result from the unauthorized disclosure, modification, or use of the information or
   information system. This guideline assumes that the user is familiar with Standards for Security
   Categorization of Federal Information and Information Systems (Federal Information
   Processing Standard [FIPS] 199).
 Special Publication 800-61 Revision 2: Computer Security Incident Handling Guide helps
   organizations mitigate the risks from computer security incidents by providing practical
   guidelines on responding to incidents effectively and efficiently. It includes guidelines on
   establishing an effective incident response program, but the primary focus of the document is
   detecting, analyzing, prioritizing, and handling incidents. Organizations are encouraged to
   tailor the recommended guidelines and solutions to meet their specific security and mission
   requirements.
 Special Publication 800-63-3: Digital Identity Guidelines provides an overview of general
   identity frameworks using authenticators, credentials, and assertions together in a digital
   system, and a risk-based process of selecting assurance levels.

                                                                                    Page | 18

                                                                            Unemployment Insurance
                                                                                        IT Security Guide

 Special Publication 800-67 Revision 2: Recommendation for Triple Data Encryption Algorithm
   (TDEA) Block Cipher specifies the TDEA block cipher. Data that is determined by a responsible
   authority to be sensitive, data that has a high value, or data that represents a high value
   should be protected cryptographically if it is vulnerable to unauthorized disclosure or
   undetected modification during transmission or while in storage. This recommendation
   provides a description of a mathematical algorithm for cryptographically protecting binary
   coded information (e.g., using encrypt and authentication).
 Special Publication 800-70 Revision 4: National Checklist Program for IT Products – Guidelines
   for Checklist Users and Developers describes the use, benefits, and management of checklists
   and explains how to use the NIST National Checklist Program (NCP) to find and retrieve
   checklists. This publication also describes the policies, procedures, and general requirements
   for participation in the NCP.
 Special Publication 800-73-4: Interfaces for Personal Identity Verification – Part 1: PIV Card
   Application Namespace, Data Model and Representation specifies the PIV data model,
   application programming interface (API), and card interface requirements necessary to comply
   with the use cases as defined in Section 6 of FIPS 201 and further described in this publication.
   SP 800-73-4 contains the technical specifications to interface with the smart card to retrieve
   and use the identity credentials.
 Special Publication 800-76-2: Biometric Specifications for Person Identity Verification contains
   technical specifications for biometric data mandated or allowed in FIPS 201. These
   specifications reflect the design goals of interoperability, performance, and security of the PIV
   Card and PIV processes. This specification addresses iris, face, and fingerprint image
   acquisition to variously support background checks, fingerprint template creation, retention,
   and authentication.
 Special Publication 800-77: Guide to IPsec VPNs helps organizations mitigate risks associated
   with the transmission of sensitive information across networks by providing practical guidance
   on implementing security services based on Internet Protocol Security (IPsec). This document
   presents information that is independent of particular hardware platforms, operating systems,
   and applications other than providing real-world examples to illustrate particular concepts.
   Specifically, the document includes a discussion of the need for network layer security
   services, a description of the types of services that are offered at the network layer, and
   explains how IPsec addresses these services. It also describes alternatives to IPsec and
   discusses the circumstances in which each alternative may be appropriate.
 Special Publication 800-78-4: Cryptographic Algorithms and Key Sizes for Personal Identity
   Verification publication encompasses the PIV card, infrastructure components that support
   issuance and management of the PIV card, and applications that rely on the credentials
   supported by the PIV card to provide security services. This publication identifies acceptable
   symmetric and asymmetric encryption algorithms, digital signature algorithms, key
   establishment schemes, and message digest algorithms, and specifies mechanisms to identify
   the algorithms associated with PIV keys or digital signatures.

                                                                                   Page | 19

                                                                            Unemployment Insurance
                                                                                        IT Security Guide

 Special Publication 800-83 Revision 1: Guide to Malware Incident Prevention and Handling
   for Desktops and Laptops helps a wide variety of organizations understand the threats posed
   by malware and mitigate the risks associated with malware incidents. In addition to providing
   background information on the major categories of malware, it provides practical, real-world
   guidance on preventing malware incidents and responding to malware incidents in an
   effective, efficient manner.
 Special Publication 800-84: Guide to Test, Training, and Exercise Programs for IT Plans and
   Capabilities provides guidance on designing, developing, conducting, and evaluating Test,
   Training, and Exercise (TT&E) events so that organizations can improve their ability to prepare
   for, respond to, manage, and recover from adverse events that may affect their missions. The
   scope of this document is limited to TT&E events for single organizations, as opposed to large-
   scale events involving multiple organizations, involving internal IT operational procedures for
   emergencies. This document does not address TT&E for a specific type of IT plan; rather, the
   TT&E methodology described in this document can be applied to TT&E events built around any
   IT plan or around an IT emergency-handling capability that is not necessarily documented in a
   plan, such as computer security incident response.
 Special Publication 800-86: Guide to Integrating Forensic Techniques into Incident Response
   helps organizations investigate computer security incidents and troubleshoot some IT
   operational problems by providing practical guidance on analyzing data from computers and
   networks. Specifically, the document includes a description of the sources, including files,
   operating systems, network traffic, and applications. This guide provides general
   recommendations for performing the data analysis process. It also provides detailed
   information on using the process with four major categories of data sources: files, operating
   systems, network traffic, and applications. The guide focuses on explaining the basic
   components and characteristics of data sources within each category, as well as techniques for
   the acquisition and examination of data from each category. The guide also provides
   recommendations for how multiple data sources can be used together to gain a better
   understanding of an event.
 Special Publication 800-88 Revision 1: Guidelines for Media Sanitization helps organizations
   implement a media sanitization program with proper and applicable techniques and controls
   for sanitization and disposal decisions, considering the security categorization of the
   associated system’s confidentiality. The objective of this special publication is to aid decision
   making when media require disposal or reuse, or will leave the effective control of an
   organization. The information in this guide is best applied in the context of current technology
   and applications. It also provides guidance for information disposition, sanitization, and
   control decisions to be made throughout the system life cycle.
 Special Publication 800-92: Guidelines to Computer Security Log Management helps
   organizations understand the need for sound computer security log management. It provides
   practical, real-world guidance on developing, implementing, and maintaining effective log
   management practices throughout an enterprise. The guidance in this publication covers

                                                                                   Page | 20

                                                                             Unemployment Insurance
                                                                                         IT Security Guide

   several topics, including establishing log management infrastructures and developing and
   performing robust log management processes throughout an organization. The publication
   presents log management technologies from a high-level viewpoint. It is not a step-by-step
   guide to implementing or using log management technologies.
 Special Publication 800-94: Guide to Intrusion Detection and Prevention Systems (IDPS) helps
   organizations understand intrusion detection system and intrusion prevention system
   technologies and designing, implementing, configuring, securing, monitoring, and maintaining
   intrusion detection and prevention system (IDPS) solutions. It provides practical, real-world
   guidance for each of four classes of IDPS products: network-based, wireless, network behavior
   analysis software, and host-based. The publication also provides an overview of
   complementary technologies that can detect intrusions, such as security information and
   event management software. It focuses on enterprise IDPS solutions, but most of the
   information in the publication is also applicable to standalone and small-scale IDPS
   deployments.
 Special Publication 800-95: Guide to Secure Web Services helps organizations understand the
   challenges in integrating information security practices into Service Oriented Architecture
   (SOA) design and development based on Web services. It also provides practical, real-world
   guidance on current and emerging standards applicable to Web services, as well as
   background information on the most common security threats to SOAs based on Web services.
   It also discusses how to make Web services and portal applications robust against the attacks
   to which they are subject.
 Special Publication 800-97: Establishing Wireless Robust Security Networks: A Guide to IEEE
   802.11i helps organizations understand, select, and implement technologies based on Institute
   of Electrical and Electronics Engineers (IEEE) 802.11i, part of the IEEE 802.11 family of wireless
   networking standards. The document explains at length the security features and capabilities
   associated with IEEE 802.11i through its framework for Robust Security Networks (RSN) and
   provides extensive guidance on planning and deploying RSNs. The document also discusses
   previous IEEE 802.11 security measures and their shortcomings.
 Special Publication 800-100: Information Security Handbook: A Guide for Managers provides
   a broad overview of information security program elements to help managers understand how
   to establish and implement an information security program.
 Special Publication 800-111: Guide to Storage Encryption Technologies for End User Devices
   helps organizations understand storage encryption technologies for end-user devices and for
   planning, implementing, and maintaining storage encryption solutions. The types of end user
   devices addressed in this document are personal computers (desktops and laptops), consumer
   devices (e.g., personal digital assistants, smart phones), and removable storage media (e.g.,
   USB flash drives, memory cards, external hard drives, writeable CDs and DVDs). This document
   provides practical, real-world guidance for three classes of storage encryption techniques: full
   disk encryption, volume and virtual disk encryption, and file/folder encryption. It also
   discusses important security elements of a storage encryption deployment, including

                                                                                   Page | 21

                                                                           Unemployment Insurance
                                                                                        IT Security Guide

   cryptographic key management and authentication. It only discusses the encryption of data at
   rest (storage) and does not address the encryption of data in motion (transmission).
 Special Publication 800-113: Guide to SSL VPNs helps organizations understand SSL VPN
   technologies and designing, implementing, configuring, securing, monitoring, and maintaining
   SSL VPN solutions. This document provides a phased approach to SSL VPN planning and
   implementation that can help achieve successful SSL VPN deployments. It also provides a
   comparison with other similar technologies, such as IPsec VPNs and other VPN solutions.
 Special Publication 800-114 Revision 1: User’s Guide to telework and Bring Your Own Device
   (BYOD) Security helps teleworkers secure the networks and BYOD devices they use for
   telework, such as personally-owned desktop and laptop computers and mobile devices (e.g.,
   smartphones, tablets). This publication focuses specifically on security for telework involving
   remote access to organizations’ non-public computing resources. It provides practical, real-
   world recommendations for securing telework computers’ operating systems (OS) and
   applications, as well as home networks that the computers use. It presents basic
   recommendations for securing mobile devices used for telework. This publication also
   presents advice on protecting the information stored on telework computers and removable
   media.
 Special Publication 800-115: Technical Guide to Information Security Testing and Assessment
   provides guidelines for organizations on planning and conducting technical information
   security testing and assessments, analyzing findings, and developing mitigation strategies. It
   provides practical recommendations for designing, implementing, and maintaining technical
   information relating to security testing and assessment processes and procedures, which can
   be used for several purposes—such as finding vulnerabilities in a system or network and
   verifying compliance with a policy or other requirements. This guide is not intended to present
   a comprehensive information security testing or assessment program, but rather an overview
   of the key elements of technical security testing and assessment with emphasis on specific
   techniques, their benefits and limitations, and recommendations for their use.
 Special Publication 800-116 Revision 1: Guidelines for the Use of PIV Credentials in Facility
   Access provides guidelines on the uses of PIV cards with physical access control systems
   (PACS). It recommends a risk-based approach for selecting appropriate PIV authentication
   mechanisms to manage physical access to facilities and assess.
 Special Publication 800-119: Guidelines for the Secure Deployment of IPv6 provides
   information security guidance to organizations that are planning to deploy IPv6 technologies
   or are simply seeking a better understanding of IPv6. The scope of this document
   encompasses the IPv6 protocol and related protocol specifications. IPv6-related security
   considerations are discussed with emphasis on deployment-related security concerns. The
   document also includes general guidance on secure IPv6 deployment and integration planning.
 Special Publication 800-122: Guide to Protecting the Confidentiality of Personally Identifiable
   Information (PII) helps protect the confidentiality of a specific category of data commonly

                                                                                  Page | 22

                                                                              Unemployment Insurance
                                                                                          IT Security Guide

   known as personally identifiable information (PII). PII should be protected from inappropriate
   access, use, and disclosure. This document provides practical, context-based guidance for
   identifying PII and determining what level of protection is appropriate for each instance of PII.
   The document also suggests safeguards that may offer appropriate levels of protection for PII
   and provides recommendations for developing response plans for breaches involving PII.
   Organizations are encouraged to tailor the recommendations to meet their specific
   requirements.
 Special Publication 800-123: Guide to General Server Security helps organizations understand
   the fundamental activities performed as part of securing and maintaining the security of
   servers that provide services over network communications as a main function. The types of
   servers this publication addresses include outward-facing publicly accessible servers, such as
   web and email services, and a wide range of inward-facing servers. This document discusses
   the need to secure servers and provides recommendations for selecting, implementing, and
   maintaining the necessary security controls.
 Special Publication 800-124 Revision 1: Guidelines for Managing the Security of Mobile
   Devices in the Enterprise helps organizations centrally manage and secure mobile devices,
   such as smart phones and tablets. This publication provides recommendations for selecting,
   implementing, and using centralized management technologies, and it explains the security
   concerns inherent in mobile device use and provides recommendations for securing mobile
   devices throughout their life cycles.
 Special Publication 800-125: Guide to Security for Full Virtualization Technologies discusses
   the security concerns associated with full virtualization technologies for server and desktop
   virtualization, and provides recommendations for addressing these concerns. All forms of
   virtualization other than server and desktop full virtualization are outside the scope of this
   document. Most existing recommended security practices remain applicable in virtual
   environments. The practices described in this document build on and assume the
   implementation of practices described in other NIST publications.
 Special Publication 800-128: Guide for Security Configuration Management of Information
   Systems elaborates on the application of the Configuration Management family of controls
   from NIST SP 800-53 (CM-1 through CM-9) and provides guidelines for managing the
   configuration of the information system architecture and associated components for secure
   processing, storing, and transmission of information in the information environment. Security
   configuration management provides an important function for establishing and maintaining
   secure information system configurations and provides important support for managing risks
   in information systems.
 Special Publication 800-137: Information Security Continuous Monitoring (ISCM) for Federal
   Information Systems and Organizations helps organizations develop an Information Security
   Continuous Monitoring (ISCM) strategy and implement an ISCM program that provides
   awareness of threats and vulnerabilities, visibility into organizational assets, and the effective
   deployment of security controls. The ISCM strategy and program support ongoing assurance

                                                                                     Page | 23

                                                                             Unemployment Insurance
                                                                                         IT Security Guide

    that planned and implemented security controls are aligned with organizational risk tolerance,
    as well as the information needed to respond to risk in a timely manner.
  Special Publication 800-144: Guidelines on Security and Privacy in Public Cloud Computing
    provides an overview of public cloud computing and the security and privacy challenges
    involved. The document discusses the threats, technology risks, and safeguards for public
    cloud environments, and provides the insight needed to make informed information
    technology decisions on their treatment. The document does not prescribe or recommend any
    specific cloud computing service, service arrangement, service agreement, service provider, or
    deployment model. Each organization must perform its own analysis of its needs, and assess,
    select, engage, and oversee the public cloud services that can best fulfill those needs.
  Special Publication 800-145: The NIST Definition of Cloud Computing characterizes important
    aspects of cloud computing and is intended to serve as a means for broad comparisons of
    cloud services and deployment strategies, and to provide a baseline for discussion from what
    cloud computing is to how best to use cloud computing. The service and deployment models
    defined form a simple taxonomy that is not intended to prescribe or constrain any particular
    method of deployment, service delivery, or business operation.
  Special Publication 800-146: Cloud Computing Synopsis and Recommendations explains the
    cloud computing technology area in plain terms and provides recommendations for
    information technology decision makers.
  Special Publication 800-147: BIOS Protection Guidelines provides guidelines for preventing the
    unauthorized modification of Basic Input/Output System (BIOS) firmware on PC client systems.
    It also provides platform vendors with recommendations and guidelines for a secure BIOS
    update process.
  Special Publication 800-150: Guide to Cyber Threat Information Sharing provides guidance to
    help organizations exchange cyber threat information. The guidance addresses sharing cyber
    threat information within an organization, consuming and using cyber threat information
    received from external sources, and producing cyber threat information that can be shared
    with other organizations. The document also presents specific considerations for participation
    in information sharing communities. This publication expands upon the information sharing
    concepts introduced in Section 4, Coordination and Information Sharing, of NIST Special
    Publication (SP) 800-61.
  Special Publication 800-153: Guidelines for Securing Wireless Local Area Networks (WLAN s)
    provides organizations with recommendations for improving the security configuration and
    monitoring of their IEEE 802.11 wireless local area networks (WLANs) and their devices
    connecting to those networks. The scope of this publication is limited to unclassified wireless
    networks and unclassified facilities within range of unclassified wireless networks.

Conclusion

                                                                                   Page | 24

                                                                                Unemployment Insurance
                                                                                            IT Security Guide

Policies and procedures play an important role in the effective implementation of enterprise-wide
information security programs and the success of the resulting security measures employed to protect
the information and information systems. The implementation of information security controls is vital
to protecting an agency’s information as well as its reputation, legal position, personnel, and other
tangible or intangible assets. Well-developed security rules and procedures that are in place to protect
important information support the agency’s overall mission. In today’s environment of malicious code,
system breaches, and insider threats, publicized security issues can have dire consequences, especially
to the service of customers.
Thus, SWAs need to develop and promulgate formal, documented policies and procedures governing
the minimum security requirements set forth in FIPS Publication 200 and ensure their effective
implementation.
ETA strongly recommends that SWAs use FIPS 199 for system categorization, FIPS 200/NIST SP 800-53
for the specification of the security controls, and NIST SP 800-53A for the assessment of security
control effectiveness.

                                                                                       Page | 25

What does federal law require in your situation?

Ezel checks current federal labor law against your facts and answers with citations.

Opens in Ezel Pro.

  • Checks the law as it stands today, not only this page
  • Cites every source it relies on, so you can verify it
  • Chat, drafting and research in one workspace