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Unemployment insurance performance targets
Summary ETA summarized fiscal year 2007 unemployment insurance program performance and announced federal targets for fiscal years 2008 and 2009. The letter expired February 25, 2009, and ETA now labels it Canceled.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
TEGL No. 20-07
Date issued
February 25, 2008
Status
Withdrawn
ETA lists this advisory Canceled as of 2026-10-24; its official letter prints Rescissions: None and Expiration Date: February 25, 2009.
Status last verified October 24, 2026
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About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.
Accessible letter PDF: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2008/TEGL20-07acc.pdf
CLASSIFICATION
UI
EMPLOYMENT AND TRAINING ADMINISTRATION
ADVISORY SYSTEM CORRESPONDENCE SYMBOL
U. S. Department of Labor OWS/DPM
Washington, D.C. 20210 DATE
February 25, 2008
ADVISORY: TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 20-07
TO: STATE WORKFORCE AGENCIES
STATE WORKFORCE LIAISONS
FROM: DOUGLAS F. SMALL /s/
Deputy Assistant Secretary
SUBJECT: Government Performance and Results Act (GPRA)
Unemployment Insurance (UI) Program Goals: Fiscal Year
(FY) 2007 Performance and Performance Targets for FY 2008
and FY 2009
1. Purpose. To summarize the UI program’s GPRA performance for FY 2007 and
announce the FY 2008 and FY 2009 GPRA goals and targets.
2. References. Training and Employment Guidance Letter (TEGL) No. 24-05,
“Government Performance and Results Act (GPRA) Unemployment Insurance
(UI) Program Goals: Fiscal Year (FY) 2005 Performance and FY 2006 Performance
Targets”; TEGL No. 24-05, Change 1, “Baseline Value and the Fiscal Year (FY)
2007 Target for the Indicator Used for the Government Performance and Results
Act (GPRA) Goal to Facilitate the Reemployment of Unemployment Insurance
(UI) Beneficiaries”; TEGL No. 6-07, “Government Performance and Results Act
(GPRA) Unemployment Insurance (UI) Program Goals: Fiscal Year (FY) 2006
Performance, and FY 2007 Performance Targets, and FY 2008 Performance
Targets”; Unemployment Insurance Program Letter 20-07, “Call Memo for the
Fiscal Year (FY) 2008 Unemployment Insurance (UI) State Quality Service Plan
(SQSP).”
3. Background. The Employment and Training Administration (ETA) includes five
performance goals for the UI program as part of its GPRA plan for FY 2008 and
FY 2009. Four of these performance goals have been in place since FY 2003; the
fifth, an efficiency measure, was introduced in FY 2005. Data were available to
compute measured performance against all targets for the goals in FY 2007.
Three performance targets were met: Establish Tax Accounts Promptly; Facilitate
RECISSIONS EXPIRATION DATE
None February 25, 2009
2
Reemployment; and Efficiency. Although the performance target for the Payment
Timeliness goal was not met in FY 2007, performance improved between FY 2006
and FY 2007; however, performance declined for Overpayment Detection.
This directive addresses targets for four indicators. The Efficiency goal is not
included because it is computed from U.S. aggregate data, and no state indicator
exists. Reflecting a combination of experience and outlook, all performance
targets for FY 2008 have been revised from those contained in TEGL 6-07. The
targets for the goals of establishing tax accounts promptly and facilitating
reemployment have been raised, reflecting FY 2007 performance. Based on recent
experience, the expected economic environment and a measurement change
during FY 2008, targets for payment timeliness and overpayment detection have been
lowered from previous levels but exceed FY 2007 performance. All targets for FY
2009 exceed FY 2008 targets. The attachment provides information on state
performance on the four indicators addressed.
4. FY 2007 Performance and Targets for FY 2008 and FY 2009. The table below
gives the goals and targets for FYs 2007 – 2009 and FY 2007 performance.
FY 2007 GPRA Targets and Performance and
FY 2008 and FY 2009 Targets
FY 2007 FY 2007 FY 2008 FY 2009
Goal and Indicator Target Actual Target Target
Payment Timeliness: Percent of 90.0 88.2 88.4 88.5
Intrastate First Payments Made
Within 14/21 Days
Establish Tax Accounts Promptly: 82.8 84.7 85.0 85.1
Percent of New Employer
Liability Determinations made
within 90 days of the end of the
first quarter in which they
become liable
Detect Overpayments: Establish 60.0 54.6 56.0 56.2
for recovery a percent of the
amount of estimated
overpayments that states can
detect and recover
Facilitate Reemployment: Percent 65.0 65.1 65.2 65.3
of UI claimants who were
reemployed by the end of the
first quarter after the quarter in
which they received their first
payment.
3
The goals and performance during FY 2007 were as follows:
• Payment Timeliness. FY 2007 Target: 90.0% of all intrastate first payments will
be made within 14/21 days.
o Actual performance for FY 2007: 88.2% were made within 14/21 days.
States’ first payment timeliness rebounded substantially from the FY
2006 level that was dominated by the effects of the Gulf hurricanes in
2005, but remained well below the 90.0% target as Louisiana
performance remained low, and performance in some larger states
drifted down. Because these effects are expected to persist, the target
was lowered from its previous path.
First Payment Timeliness
Millions
96% 15
94% 14
# # # # # #
92% # #
13
#
* * * #
90% * * 12
# # * * *
* *
* * * * * * * #* #* * * * *
88% # # # # * * * * 11
#
# #
86% # # # # # # 10
84% 9
Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep
2001 2002 2003 2004 2005 2006 2007
* Percent of First Payments made within 14/21 days
GPRA Target for FY 2007 (90%)
# Number of New Initial Claims Filed (right scale)
Each data point represents the one year period up to and including the given month.
4
• Establish Tax Accounts Promptly. FY 2007 Target: 82.8% of new-employer
status determinations will be made within 90 days of the end of the
quarter in which liability first occurred.
o Actual performance for FY 2007: 84.7% were made within 90 days.
This measure has been in upward trend since 1996. Targets for FY
2008 and beyond have been raised in expectation that this trend in
performance is likely to continue.
Timeliness of New Employer Status Determinations
Millions
86% 1
* *
84% * * 0.96
* * * * * * * # *
# * * # #
* # * # #
82%
* #* * * # # 0.92
# * # #
* #
80% # # #*
#
# # #
# # # # 0.88
*
* # #
* *
78% 0.84
76% 0.8
Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep
2001 2002 2003 2004 2005 2006 2007
* Percent of New Employer SDs made within 90 days of quarter-ending date
GPRA Target for FY 2007 (82.8%)
# Number of New Employer Status Determinations (right scale)
Each data point represents the one year period up to and including the given month.
5
• Detect Benefit Overpayments. FY 2007 Target: Establish for recovery 60.0% of
the Benefit Accuracy Measurement estimate of recoverable dollar
overpayments most readily detected through state operations.
o Actual performance for FY 2007: 54.6% were established. This sharp
decline from FY 2006 performance occurred because estimated
recoverable overpayments rose while actual overpayments established
as a percent of payments were flat. Measured detections rose because
of both residual effects of hurricanes on payment integrity and states’
use of data from the National Directory of New Hires (NDNH) for
Benefit Accuracy Measurement overpayment estimates. As a result of
two countervailing forces, FY 2008 and FY 2009 performance is
expected to remain near FY 2007 levels, and targets were set
accordingly. The use of NDNH became a mandatory part of the BAM
claims audit in January 2008, and is expected to reduce the detection of
overpayment ratio by raising estimated recoverable overpayments. At
the same time, the increased use of NDNH as an integrity tool will
shorten overpayment spells and facilitate the detection and
establishment of overpayments, which will tend to raise the detection
of overpayments ratio.
Detection of Overpayments
Millions
70% 250
* *
65% 200
*
# # # # # # # # *
# # * *
# #
60% # # 150
* * * # #* # *
#* # # # # # # #
# * * *
# * *
55% * * * * * * 100
* * * *
50% 50
Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep Dec Mar Jun Sep
2001 2002 2003 2004 2005 2006 2007
* Amount Established by BPC as a % of BAM Estimated Operational Overpayment Amount
GPRA Target for FY 2007 (60%)
# Number of Continued Weeks Claimed (right scale)
Each data point represents the one year period up to and including the given month.
6
• Facilitate Claimant Reemployment. FY 2007 Target: Reemploy 65% of new UI
beneficiaries by the end of the first quarter following the quarter in which
they received a UI first payment.
o Actual performance for FY 2007: 65.1% of new UI beneficiaries were
reemployed in the year ending June 30, 2007 (latest data available).
Based on projections from the few quarters of experience available,
and in light of Administration assumptions that economic conditions
will worsen between FY 2007 and FYs 2008-2009, targets have been set
that anticipate very modest improvement.
Facilitation of Reemployment
68%
66%
* *
*
64% *
*
*
*
* *
62%
60%
Mar Jun Sep Dec Mar Jun Sep Dec Mar
2005 2006 2007
* Reemployment Rate GPRA Target for FY 2007 (65%)
Each data point represents the one year period up to and including the given month.
5. Actions. State Workforce Agency administrators and liaisons are requested to:
a. Distribute this advisory to appropriate staff; and
b. Review state performance on each performance goal. Although the GPRA
targets do not apply to individual states, every state’s performance
influences the overall system performance to which the targets do apply.
Therefore, states are urged to at least maintain, and preferably improve,
performance on these key performance indicators.
6. Inquiries. Direct questions to the appropriate Regional Office.
7. Attachment: Performance on GPRA Indicators by state, FY 2007.
Attachment PDF: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2008/TEGL20-07a1.pdf
7
Performance on GPRA Indicators by State, FY 2007
State Intrastate First Payment New Status Detection of Facilitation of
Timeliness, 14/21 Days Timeliness, 90 Days Overpayments Reemployment*
(Target: 90.0%) (Target: 82.8%) (Target: 60.0%) (Target: 65.0%)
AK 94.2% 91.8% 43.9% 63.8%
AL 95.4% 76.6% 62.6% 73.2%
AR 94.4% 84.3% 26.2% 71.0%
AZ 86.3% 72.1% 39.6% 65.0%
CA 79.8% 89.2% 59.5% 60.2%
CO 90.6% 85.4% 47.1% 61.3%
CT 90.0% 88.9% 45.6% 64.2%
DC 93.7% 82.7% 37.3% 57.5%
DE 94.8% 84.5% 49.7% 70.8%
FL 91.2% 89.8% 56.8% 57.8%
GA 87.9% 91.4% 97.9% 67.3%
HI 90.0% 89.1% 35.5% 68.4%
IA 91.1% 70.5% 59.5% 77.9%
ID 96.9% 89.1% 68.6% 92.4%
IL 89.2% 84.1% 55.1% 64.6%
IN 76.6% 85.5% 49.5% 64.4%
KS 88.5% 64.7% 65.2% 69.2%
KY 89.8% 89.2% 47.9% 74.9%
LA 65.6% 86.7% 137.6% 63.5%
MA 82.9% 86.1% 52.6% 58.5%
MD 94.2% 79.4% 90.9% 63.1%
ME 93.0% 77.1% 98.7% 64.2%
MI 89.6% 84.3% 32.3% 67.8%
MN 89.7% 81.3% 30.7% 68.2%
MO 89.7% 83.7% 41.7% 71.6%
MS 89.1% 79.6% 84.3% 65.4%
MT 93.8% 87.8% 46.2% 78.8%
NC 86.3% 78.1% 56.6% 60.0%
ND 98.3% 86.0% 103.4% 82.2%
NE 90.5% 83.9% 37.4% 68.3%
NH 87.9% 85.9% 49.7% 67.4%
NJ 90.9% 80.9% 55.2% 60.0%
NM 86.2% 87.9% 46.6% 50.6%
NV 84.8% 89.8% 26.6% 65.1%
NY 90.5% 83.8% 65.6% 61.0%
OH 96.5% 87.5% 64.3% 66.0%
OK 90.0% 86.5% 65.9% 61.2%
OR 91.6% 83.9% 32.4% 69.4%
PA 89.7% 75.3% 37.9% 68.7%
8
PR 89.8% 57.5% 23.9% 40.1%
RI 86.6% 96.9% 127.3% 61.1%
SC 88.6% 88.7% 38.3% 65.4%
SD 97.3% 87.5% 74.5% 76.6%
TN 91.9% 82.4% 101.4% 64.1%
TX 87.6% 84.4% 51.9% 64.3%
UT 95.0% 93.3% 89.7% 70.7%
VA 89.6% 83.9% 57.5% 68.8%
VI 80.1% 100.0% INA 43.5%
VT 96.4% 66.6% 54.4% 68.7%
WA 88.3% 91.5% 224.5% 71.3%
WI 93.5% 73.7% 55.0% 81.7%
WV 93.1% 88.5% 80.1% 71.7%
WY 94.3% 81.9% 55.4% 75.3%
US 88.2% 84.7% 54.6% 65.1%
* Reemployment Rate is based on first payments made to claimants during the period 4/1/2006 to
3/31/2007 who were reemployed during the period 7/1/2006 to 6/30/2007.
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