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Workforce services for trafficking victims

Summary ETA instructed One-Stop staff to contact the Justice Department hotline when they encounter possible trafficking victims, assess eligibility for Workforce Investment Act services, and coordinate with other service providers. It explained that qualifying victims can receive WIA services on the same basis as refugees, subject to program requirements. ETA currently labels the base letter Active; Change 1 adds guidance.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
TEGL No. 19-01
Date issued
April 23, 2002
Status
Active
ETA labels this advisory Active as of October 25, 2026. Change 1 provides further guidance without expressly rescinding the base letter.
Status last verified October 25, 2026

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This page explains the general guidance. Ask about your specific situation and see what current federal labor law says, with citations.

About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.

Signed letter (official PDF: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2002/TEGL19-01.pdf)

EMPLOYMENT AND TRAINING ADMINISTRATION ADVISORY SYSTEM
U.S. DEPARTMENT OF LABOR
Washington, D.C. 20210
CLASSIFICATION: Victims of Trafficking & Violence Protection Act of 2000 CORRESPONDENCE SYMBOL: OWS DATE: April 23, 2002

TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 19-01
TO: ALL STATE WORKFORCE LIAISONS
ALL STATE WORKFORCE AGENCIES
ALL STATE WORKER ADJUSTMENT LIAISONS
ALL ONE-STOP CENTER SYSTEM LEADS
/S/
FROM: EMILY STOVER DeROCCO
Assistant Secretary
SUBJECT: Victims of Trafficking and Violence Protection Act of 2000

  1. Purpose. To provide information to the One-Stop delivery system on the Victims of
    Trafficking and Violence Protection Act of 2000, and guidance how the One-Stop delivery system can offer assistance to trafficking victims under The Workforce Investment Act of 1998 (WIA).
  2. References. The Victims of Trafficking and Violence Protection Act of 2000 (the Act)
    (Public Law 106-38); The Workforce Investment Act of 1998 (WIA) (Public Law 105-220, 29 U.S.C. 2801 et seq.); WIA Final Rule, 20 C.F.R. parts 652, 660-671 (65 F.R. 49294 (August 11, 2000)); Interim Final Rule implementing the nondiscrimination and equal opportunity provision (section 188) of WIA, 29 C.F.R. part 37 (64 F.R. 61692 (November 12, 1999); The Immigration and Nationality Act (8 U.S.C. 1101 et seq.).
  3. Background. Trafficking in persons is a modern form of slavery. At least 700,000 persons
    annually, primarily women and children, are trafficked within or across international borders. An estimated 50,000 women and children are believed to be trafficked into the United States each year. Victims are often lured into trafficking networks through false promises of good working conditions and high pay as domestic workers, factory and farm workers, nannies, waitresses, sales clerks, or models. Other victims are simply kidnapped. Traffickers force their victims into the international sex trade, prostitution, slavery, and forced labor through coercion, threats of physical violence, psychological abuse, torture and imprisonment. RESCISSIONS: [blank in source] EXPIRATION DATE: Continuing

It is believed that most victims who are trafficked remain undetected by the public because the strategies used by the perpetrators isolate victims and prevent them from coming forward, and the public and victim service providers have only recently become aware of this issue and may not be familiar with how to recognize or respond to trafficking victims. According to the findings of Congress, as cited in the Act, trafficking in persons is increasingly perpetrated by organized, sophisticated criminal enterprises. Such trafficking is the fastest growing source of profits for organized criminal enterprises worldwide. Profits from the trafficking industry contribute to the expansion of organized crime in the United States and worldwide (Section 102(b)(8)). To deter these crimes, the Victims of Trafficking and Violence Protection Act of 2000 (Public Law 106-38) (the Act) was enacted in October 2000. Its aims are to combat trafficking worldwide through increased law enforcement, to prevent trafficking through international initiatives, to ensure effective punishment of traffickers, to protect victims and to provide federal and state assistance to victims. The law applies to victims physically present in the 50 states of the United States, the District of Columbia, the Commonwealth of Puerto Rico, the U.S. Virgin Islands, American Samoa, Guam, and the Commonwealth of the Northern Mariana Islands. To improve prosecution efforts, the Attorney General has issued guidance concerning federal prosecutions under the Act, detailing the important new law enforcement tools available under the Act. For example, those convicted of trafficking offenses may be imprisoned for up to 20 years and, in some instances, for life. Moreover, the Act includes new criminal provisions to address the subtle means of coercion that traffickers often use to bind their victims in servitude, including: psychological coercion, trickery, and the seizure of documents, activities which were difficult to prosecute under preexisting involuntary servitude statutes and case law. The following descriptions are illustrative of some of the cases the Department of Justice has prosecuted in 2001 alone:

  • In August 2001, a federal grand jury indicted three men, charging them with violations of numerous federal statutes, including involuntary servitude and forced labor. Two others pleaded guilty to conspiracy. They allegedly held nearly 250 Vietnamese and Chinese workers (mostly young women) in involuntary servitude for over two years in the U.S. Territory of American Samoa, using them as forced labor in a garment factory. The workers were coerced by threats of harm, assaults, beatings, extreme food deprivation, and threats of deportation with severe economic consequences. About 180 of the victims remain in the United States and are helping law enforcement. Trial is scheduled for April 2002.
  • In June 2001, three men pleaded guilty in federal district court to bringing two sixteen- year-old Russian girls to Anchorage, Alaska to dance nude in a strip club. The two main defendants were sentenced in August and September 2001 to 46 and 30 months incarceration.
  • In March 2001, a Berkeley, California multimillionaire pleaded guilty to using beatings and threats to hold girls captive whom he had brought into the United States from India to

work in his real estate business. The defendant was sentenced to 97 months incarceration and was ordered to pay $2 million in restitution to four of his victims. To coordinate the investigation, prosecution and protection of victims of trafficking and other exploitive work practices, the Trafficking in Persons and Worker Exploitation Taskforce was established in 1998. The Taskforce is co-chaired by the Assistant Attorney General for Civil Rights and the Solicitor of Labor. Participating federal partners are the Departments of Justice, Labor, State, Agriculture, and Health and Human Services, the Equal Employment Opportunity Commission, and the National Labor Relations Board. ETA staff have been assisting in this effort for some time, including training Justice field staff in the services available through the One-Stop system.

  1. Definition. Under Sections 107(b)(1)(A) and (B), the Act requires that the Secretary of Labor
    provide benefits and services to victims of severe forms of trafficking in persons to the same extent as aliens who are admitted to the United States as refugees, without regard to their immigration status. Under section 103(8) of the Act, the term "severe forms of trafficking in persons" means: (A) sex trafficking in which a commercial sex act is induced by force, fraud, or coercion, or in which the person induced to perform such act has not attained 18 years of age; or (B) the recruitment, harboring, transportation, provision, or obtaining of a person for labor or services, through the use of force, fraud, or coercion for the purpose of subjection to involuntary servitude, peonage, debt bondage, or slavery.
  2. Victims of Human Trafficking in the One-Stop System. One-Stop line workers can assist
    trafficking victims in three ways.
    First, if an individual comes to a One-Stop Center who may be a victim of trafficking but has not already made contact with the Department of Justice, the Justice Department should be notified immediately at their victims of crime hotline at 1-888-428-7581. Second, One-Stop staff can determine the eligibility of the individual for services under WIA Title I. Under section 107(b) of the Victims of Trafficking and Violence Protection Act of 2000, an alien who is a victim of a severe form of trafficking is eligible for WIA on the same basis as individuals with refugee status under section 207 of the Immigration and Nationality Act. Thus all states, including those that generally limit eligibility for WIA services to the individuals specified in WIA section 188(a)(5), may not deny WIA funded services available to victims of severe forms of trafficking based on their immigration status. An alien’s status as a victim of a severe form of trafficking may be demonstrated in various ways. Some trafficking victims may have the usual immigration documents needed to confirm eligibility. Others will have letters of certification from the Office of Refugee Resettlement in the Department of Health and Human Services (HHS). Section 107(b) of the Act makes trafficking victims eligible for benefits to the same extent as refugees under '207 of the Immigration and Nationality Act. Victims of trafficking who have been certified by HHS are eligible for services under WIA Title I. As with any participant, they must meet program

eligibility requirements to receive WIA Title I services. A sample certification letter is attached for reference. Also attached is an HHS directive to its state partners that provides detailed information on the letters’ issuance and use. The certification process is handled by HHS at the federal level, and any questions about these certification letters can be directed to Neil Kromash at 202-401-5702 ([email protected]) or Jay Womack at 202-401-5525 ([email protected]) who manage the certification process at HHS. Children who are under 18 years old and who have been subjected to trafficking do not need to be certified by HHS to be eligible for benefits to the same extent as refugees. The One-Stop staff may look at any available evidence to determine whether a person under 18 years old has been trafficked, such as the Office of Refugee Resettlement letter issued by HHS (see attached sample letter), legal guardian’s or parent’s attestation and/or status as a refugee. As with any participant, they must meet all applicable program eligibility requirements to receive WIA Title I services. Some victims of trafficking will have been issued “T” visas that have been created by section 107(e) of the Act to both protect trafficking victims, and to assist law enforcement officials in finding and bringing traffickers to justice. Aliens with T visas are eligible for WIA funded services as immigrants authorized to work in the United States. The T visa allows for certain trafficking victims to live and work legally in the United States for three years, after which they may be eligible to become permanent residents. This visa will be available to victims of a severe form of human trafficking who have complied with a reasonable request to assist the investigation or prosecution of traffickers, or who are under age 15, and who would "suffer extreme hardship involving unusual and severe harm" if made to leave the United States. Because the families of trafficking victims who are still in the country of origin may be at risk, trafficking victims may petition to have their spouses and children, and if under 21, their parents, join them in the United States if these family members would suffer "extreme hardship." Other trafficking victims may be permitted to remain in the United States under section 107(c)(3) of the Act. Trafficking victims may be assisting the Federal courts in the prosecution of their captors. In these cases, the victim witness coordinators in the local U.S. Attorney’s Office may be working with them to arrange necessary services. These witness coordinators have been instructed to contact their local One-Stop center to arrange workforce development services. Third, many trafficking victims will require a broad range of social services, including provision of housing, protection from those who have exploited them, medical care, and counseling. Beyond the basic necessities, they very often will need basic literacy training and instruction in English and other academic and vocational services. Some of these services can be provided at a One-Stop Center, but assisting these individuals will require coordination among social service agencies and community-based organizations. For trafficking victims aged 16 to 24, Job Corps may be the most appropriate program if they qualify, since it supplies the basic necessities, as well as training in English as a Second Language, literacy, and vocational training in one location.

  1. Other Department of Labor Activities. The Department of Labor is engaged in combating
    trafficking and assisting its victims in three other ways.

First, the Bureau of International Labor Affairs has initiated a number of projects to combat trafficking in persons in the countries of origin and/or in transit. These projects enhance international compliance, help countries avoid sanctions, and are intended to stop the problem before it arrives at U.S. shores. ILAB is also working with the International Labor Organization regarding trafficking of children. Second, the Women’s Bureau has prepared a publication. “Trafficking in Persons: A Guide for Nongovernmental Organizations,” which is intended to provide NGOs with information about Federal laws that prohibit trafficking in persons and the services that victims may receive. A copy of this publication is attached. It is also available at the Women’s Bureau website at www.dol.gov/dol/wb/public/media/reports/trafficking.htm. Third, the Department’s Wage and Hour Division, which enforces the Fair Labor Standards Act (FLSA), is taking an aggressive stance in dealing with employers who are abusing trafficked workers in matters of pay and hours worked. A Wage and Hour official in each of their regional offices has been designated to deal with trafficked-worker situations. Contact information for these officials is included as an attachment to this directive. Wage and Hour also has a program called AWARE (Alternatives for Worker Rights Education) in which community and faith-based organizations can assist workers in documenting violations of the FLSA, which can lead to recovery of wages, among other things. Information about AWARE is available from the local Wage and Hour Division office.

  1. Action required. Provide this guidance to appropriate staff, especially intake workers and
    front line staff within the One-Stop system. Promptly contact the victims of crime hotline at the Justice Department should you encounter individuals who you believe may be victims of trafficking in persons.
  2. Inquiries. Questions should be addressed to your regional office.
  3. Attachments.
    A. The Victims of Trafficking and Violence Protection Act of 2000 (the Act) (Public Law 106- 38): http://www.usdoj.gov:80/eoir/vll/legislation/HR3244.pdf B. Non-pdf version of the Act, Division A only: http://www.ojp.usdoj.gov:80/vawo/laws/vawo2000/stitle_a.htm C. HHS Office of Refugee Resettlement State Letter #01-13: http://www.acf.dhhs.gov/programs/ofa/traffic/stateltr.htm D. HHS Office of Refugee Resettlement “Summary Page”: http://www.acf.dhhs.gov/programs/ofa/traffic/orrsum.htm E. HHS Office of Refugee Resettlement “Frequently Asked Questions”: http://www.acf.dhhs.gov/programs/ofa/traffic/faqtraff.htm

F. Sample copy of a certification letter for an adult victim of a severe form of trafficking: http://www.acf.dhhs.gov/programs/ofa/traffic/adultltr.htm G. Sample copy of a letter for children: http://www.acf.dhhs.gov/programs/ofa/traffic/childltr.htm H. Wage and Hour Regional contact list I. Women’s Bureau publication “Trafficking in Persons: A Guide for Non-Governmental Organizations”: http://www.dol.gov/dol/wb/public/media/reports/trafficking.htm

Attachment H, Wage and Hour Division regional contacts (official PDF: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2002/TEGL19-01_AttachH.pdf)

Attachment H
Regional Wage & Hour Division
Contacts On Worker Exploitation
Region 1 - The Northeastern Region
Maine
Massachusetts
New Hampshire
Rhode Island
Vermont
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Durbin
#15210 Gateway Building
3535 Market Street
Philadelphia, PA 19104
(215) 861-5840 (fax)
(215) 596-1185
Region 2 - The Atlantic Region
Connecticut
Eastern District of New York
Southern District of New York
New Jersey
Eastern District of Pennsylvania
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Durbin
#15210 Gateway Building
3535 Market Street
Philadelphia, PA 19104
(215) 861-5840 (fax)
(215) 596-1185
Region 3 -The Alleghany Region
Northern District of New York
Western District of New York
Middle District of Pennsylvania
Western District of Pennsylvania
West Virginia
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Durbin
#15210 Gateway Building
3535 Market Street
Philadelphia, PA 19104
(215) 861-5840 (fax)
(215) 596-1185
Region 4 - The Central Coast Region
Delaware
Maryland

District of Columbia
Virginia
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Durbin
#15210 Gateway Building
3535 Market Street
Philadelphia, PA 19104
(215) 861-5840 (fax)
(215) 596-1185
Region 5 - The Region of the Carolinas
North Carolina
South Carolina
U.S. Department of Labor (USDOL) Wage/Hour Division:
David Craig
4407 Bland Road, Suite 260
Raleigh, NC 27609
(919) 790-2742
(919) 790-2843 (fax)
Region 6 - The Deep South Region
Georgia
Alabama
Mississippi
U.S. Department of Labor (USDOL) Wage/Hour Division:
David Craig
4407 Bland Road, Suite 260
Raleigh, NC 27609
(919) 790-2742
(919) 790-2843 (fax)
Region 7 - Florida
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Holt
Sam Nunn Atlanta Federal Center
61 Forsyth Street, SW, #7M40
Atlanta, GA 30303
(404) 562-2185
(404) 562-2180 (fax)
Region 8 -- The Caribbean Region
Puerto Rico
The U.S. Virgin Islands
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Durbin
#15210 Gateway Building
3535 Market Street
Philadelphia, PA 19104
(215) 861-5840 (fax)
(215) 596-1185

Region 9 - The Central States Region
Ohio
Michigan
Indiana
Kentucky
Tennessee
U.S. Department of Labor (USDOL) Wage/Hour Division:
George Holt (KY and TN only)
Sam Nunn Atlanta Federal Center
61 Forsyth Street, SW, #7M40
Atlanta, GA 30303
(404) 562-2185
(404) 562-2180 (fax)
U.S. Department of Labor (USDOL) Wage/Hour Division:
Jules Van Rengen (IN, MI, and OH only)
Federal Office Building, 5
th
Floor
230 South Dearborn Street
Chicago, IL 60604
(312) 596-7187
(312) 596-7205
Region 10 - The Upper Midwestern Region
Illinois
Iowa
Kansas
Minnesota
Missouri
Nebraska
Wisconsin
U.S. Department of Labor (USDOL) Wage/Hour Division:
Jules Van Rengen (IN, MI, and OH only)
Federal Office Building, 5
th
Floor
230 South Dearborn Street
Chicago, IL 60604
(312) 596-7187
(312) 596-7205
Region 11 - The Prairie/Mountain Region
Idaho
Montana
North Dakota
South Dakota
Wyoming
U.S. Department of Labor (USDOL) Wage/Hour Division:
Bruce Cranford
525 S. Griffin St., Suite 800
Dallas, TX 75202
(972) 850-2622
(972) 850-2601 (fax)

Region 12 - South Central Region
Arkansas
Louisiana
Oklahoma
Texas
U.S. Department of Labor (USDOL) Wage/Hour Division:
Randy O’Neal
525 S. Griffin St., Suite 800
Dallas, TX 75202
(972) 850-2622
(972) 850-2601 (fax)
Region 13 - The Rocky Mountain Region
Arizona
Colorado
Nevada
New Mexico
Utah
U.S. Department of Labor (USDOL) Wage/Hour Division:
Bruce Cranford
525 S. Griffin St., Suite 800
Dallas, TX 75202
(972) 850-2622
(972) 850-2601 (fax)
Region 14 - The Pacific/Northwest Region
Alaska
Guam
Hawaii
Oregon
Washington
U.S. Department of Labor (USDOL) Wage/Hour Division:
Eric Murray
100 N. Barranca, Suite 850
West Covina, CA 91791
(626) 966-0478 x223
(626) 966-5539 (fax)
Region 15 - California
U.S. Department of Labor (USDOL) Wage/Hour Division:
Eric Murray
100 N. Barranca, Suite 850
West Covina, CA 91791
(626) 966-0478 x223
(626) 966-5539 (fax)

The letter also points to separately issued resources: A, the Victims of Trafficking and Violence Protection Act of 2000; B, a Justice Department HTML version of Division A of that Act; C–G, HHS refugee-resettlement letters, a summary, frequently asked questions and sample certification letters; and I, a Women's Bureau guide for nongovernmental organizations. ETA's archived attachment list supplies external URLs for these resources and an ETA-hosted PDF only for H, reproduced above. ETA's current link for B redirects to an unrelated Justice Department page. These separately issued resources are identified as references rather than reproduced as text of this ETA letter.

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