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WIOA core program performance accountability, Change 2
Summary ETA and the Education Department updated performance accountability guidance for WIOA core programs, including reporting changes and clarifications. This version replaced TEGL 10-16, Change 1. A later Change 3 rescinded Change 2, so this version is historical.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
TEGL No. 10-16, Change 2
Date issued
September 15, 2022
Status
Rescinded
Rescinded by TEGL 10-16, Change 3; ETA marks this listing entry Rescinded. This letter itself rescinded Change 1.
Status last verified October 24, 2026
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CLASSIFICATION
EMPLOYMENT AND TRAINING ADMINISTRATION WIOA Performance
ADVISORY SYSTEM CORRESPONDENCE SYMBOL
U.S. DEPARTMENT OF LABOR OPDR/OWI
Washington, D.C. 20210 DATE
September 15, 2022
ADVISORY: TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 10-16,
CHANGE 2
TO: STATE AND LOCAL STAKEHOLDERS IN THE WORKFORCE
INNOVATION AND OPPORTUNITY ACT
STATE WORKFORCE AGENCIES
STATE WORKFORCE ADMINISTRATORS
STATE WORKFORCE LIAISONS
FROM: BRENT PARTON
Acting Assistant Secretary
SUBJECT: Performance Accountability Guidance for Workforce Innovation and
Opportunity Act (WIOA) Core Programs
1. Purpose. This guidance updates Training and Employment Guidance Letter (TEGL) 10-16,
Change 1, published August 23, 2017, and developed jointly by the U.S. Departments of
Labor (DOL) and Education (ED) (the Departments). Within ED, the Office of Career,
Technical, and Adult Education (OCTAE) will update Program Memorandum (PM) 17-2 and
the Rehabilitation Services Administration (RSA) will update Technical Assistance Circular
(TAC) 17-01 to be consistent with the changes reflected herein. With this issuance, the
Departments update the guidance to reflect changes made to the information collection
request (OMB Control No. 1205-0526) after August 23, 2017, and incorporate other changes
to improve clarity of the guidance.
2. Action Requested. States are requested to distribute this information to the appropriate State
and local staff. Please make this information available to the appropriate program, reporting,
performance accountability, and technical staff.
3. Summary and Background.
a. Summary — TEGL 10-16, Change 2, rescinds and replaces TEGL 10-16, Change 1,
published on August 23, 2017. Attachment XI summarizes substantive and technical
revisions that differ from Change 1 in the order in which they appear in this document,
RESCISSIONS EXPIRATION DATE
TEGL 10-16, Change 1 Continuing
TEGL 10-16, Change 2. The remainder of this guidance remains unchanged from TEGL
10-16, Change 1, which was published in August 2017.
b. Background — This guidance, TEGL 10-16, Change 2, updates the guidance to reflect
changes made to the information collection request (OMB Control No. 1205-0526) after
Change 1 was issued, as well as adds clarifying language to the guidance.
WIOA section 116 establishes performance accountability indicators and performance
reporting requirements to assess the effectiveness of States and local areas in achieving
positive outcomes for individuals served by the workforce development system’s six core
programs. These six core programs are the Adult, Dislocated Worker, and Youth programs,
authorized under WIOA title I and administered by DOL; the Adult Education and Family
Literacy Act (AEFLA) program, authorized under WIOA title II and administered by ED; the
Employment Service program authorized under the Wagner-Peyser Act, as amended by
WIOA title III and administered by DOL; and the Vocational Rehabilitation (VR) program
authorized under title I of the Rehabilitation Act of 1973 (Rehabilitation Act), as amended by
WIOA title IV and administered by ED. WIOA provides a historic opportunity to align
performance-related definitions, streamline performance indicators, integrate reporting, and
ensure comparable data collection and reporting across all six of these core programs, while
also implementing program-specific requirements related to data collection and reporting.
Through this guidance, the Departments explain the performance accountability requirements
in section 116 of WIOA, part 677 of the Joint WIOA Final Rule (also reproduced in 34 CFR
parts 361 (VR) and 463 (AEFLA)), and the performance reporting requirements in the WIOA
Joint Performance Accountability Information and Reporting System (WIOA Performance
information collection request (ICR)), approved by the Office of Management and Budget
(OMB) as Control No. 1205-0526. Specifically, this guidance addresses the:
• Methodology and guidance for calculating the six primary indicators of performance for
the core programs;
• Definitions of: (1) reportable individual, (2) participant, (3) exit, and (4) period of
participation; and
• Guidance related to: (1) career services vs. training services, and (2) incumbent worker
training.
Where applicable, this document refers to data elements in the WIOA Joint Participant
Individual Record Layout (Joint PIRL).1 Additional references are also made to the DOL-
1
ETA Form-9170, the WIOA Participant Individual Record Layout (Joint PIRL), has been approved with OMB
Control Number 1205-0526 (Workforce Innovation and Opportunity Act Common Performance Reporting,
only PIRL, as applicable for the DOL-administered programs.
The specific sections of this guidance can be found on the following pages:
Section Page
Primary Indicators of Performance 4
A. Employment Rate – 2nd Quarter After Exit 7
A-1. Title I Youth Education and Employment Rate – 2nd Quarter After Exit
Quarter
B. Employment Rate – 4th Quarter After Exit 9
B-1. Title I Youth Education and Employment Rate – 4th Quarter After Exit
Quarter
C. Median Earnings – 2nd Quarter After Exit 10
D. Credential Attainment 11
E. Measurable Skill Gains 17
F. Effectiveness in Serving Employers 24
Categories of Enrollment: Reportable Individual, Participant & Date of Exit 30
from the program
Self-Service and Information-Only Activities 38
Period of Participation 38
Career Service and Training Service Guidance 40
Incumbent Worker Training Under Title I 43
4. Operating Guidance.
a. Definitions of Terms Related to the Performance Accountability System.
This guidance uses the following terms. See Attachment I for complete definitions.
• Common Exit
• Competitive Integrated Employment
• Customized Training
• Employment
• Exit
• Incumbent worker
• Integrated Education and Training Program (IET)
expiration date May 31, 2024), available at https://www.dol.gov/agencies/eta/performance/reporting. The PIRL
provides a standardized set of data elements, definitions, and reporting instructions used to describe the
characteristics, activities, and outcomes of WIOA participants.
• Participant
• Participant Individual Record Layout
• Period of participation
• Reportable individual
• Secondary school diploma
• Unsubsidized employment
b. Primary Indicators of Performance.
Under section 116(b)(2)(A) of WIOA, there are six primary indicators of performance:
A. Employment Rate – 2nd Quarter After Exit: The percentage of participants who are
in unsubsidized employment during the second quarter after exit from the program
(for title I Youth, the indicator is the percentage of participants in education or
training activities, or in unsubsidized employment during the second quarter after
exit);
B. Employment Rate – 4th Quarter After Exit: The percentage of participants who are in
unsubsidized employment during the fourth quarter after exit from the program (for
title I Youth, the indicator is the percentage of participants in education or training
activities, or in unsubsidized employment during the fourth quarter after exit);
C. Median Earnings – 2nd Quarter After Exit: The median earnings of participants who
are in unsubsidized employment during the second quarter after exit from the
program;
D. Credential Attainment: The percentage of those participants enrolled in an education
or training program (excluding those in on-the-job training (OJT) and customized
training) who attain a recognized postsecondary credential or a secondary school
diploma, or its recognized equivalent, during participation in or within one year after
exit from the program. A participant who has attained a secondary school diploma or
its recognized equivalent is included in the percentage of participants who have
attained a secondary school diploma or its recognized equivalent only if the
participant also is employed or is enrolled in an education or training program leading
to a recognized postsecondary credential within one year after exit from the program;
E. Measurable Skill Gains: The percentage of program participants who, during a
program year, are in an education or training program that leads to a recognized
postsecondary credential or employment and who are achieving measurable skill
gains, defined as documented academic, technical, occupational, or other forms of
progress, towards such a credential or employment. Depending on the type of
education or training program, documented progress is defined as one of the
following:
• Documented achievement of at least one educational functioning level of a
participant who is receiving instruction below the postsecondary education level;
• Documented attainment of a secondary school diploma or its recognized
equivalent;
• Secondary or postsecondary transcript or report card for a sufficient number of
credit hours that shows a participant is meeting the State unit’s academic
standards;2
• Satisfactory or better progress report, towards established milestones, such as
completion of OJT or completion of one year of an apprenticeship program or
similar milestones, from an employer or training provider who is providing
training; or
• Successful passage of an exam that is required for a particular occupation or
progress in attaining technical or occupational skills as evidenced by trade-
related benchmarks such as knowledge-based exams.
F. Effectiveness in Serving Employers: WIOA section 116(b)(2)(A)(i)(VI) requires the
Departments to establish a primary indicator of performance for effectiveness in
serving employers. The Departments piloted three approaches designed to gauge
three critical workforce needs of the business community.
1. Approach 1 – Retention with the same employer – addresses the programs’ efforts to
provide employers with skilled workers;
2. Approach 2 – Repeat Business Customers – addresses the programs’ efforts to provide
quality engagement and services to employers and sectors and establish productive
relationships with employers and sectors over extended periods of time; and
2
Within each State there is an administrative unit that provides authorization to postsecondary institutions within the
State. States differ in the requirements to which they hold postsecondary institutions responsible for satisfactory
progress. Progress for WIOA purposes must comply with any applicable State standards. Likewise, every State has a
State Educational Agency that establishes education standards for secondary education within the State, which
would apply for purposes of determining if a participant is meeting the State’s academic standards.
3. Approach 3 – Employer Penetration Rate – addresses the programs’ efforts to provide
quality engagement and services to all employers and sectors within a State and local
economy.
Since this indicator is a new approach for measuring performance under WIOA’s six
core programs, the Departments began implementing a pilot program in PY 2017;
States were required to select two of the three approaches to report to the Departments.
The Departments used these data to assess a permanent approach for measuring this
indicator. States also had the option to voluntarily develop an additional State-specific
approach for measuring effectiveness in serving employers and to report data from this
approach to the Departments. The Departments assessed the States’ reporting of the
pilot approaches and published a Notice of Proposed Rulemaking to define the
indicator in 2022.
The methodologies for calculating most of the primary indicators of performance are
written as equations (see ETA-9169 for specifications), clearly identifying which
cohorts are in the numerator and which cohorts are in the denominator. In cases where
there are conditions that apply to both the numerator and denominator, the condition is
represented in italics at the beginning of the discussion about the indicator.
These primary indicators of performance apply to all six core programs, except that the
indicators for credential attainment and measurable skill gains do not apply to the title
III Employment Service program.
For the three employment-related performance indicators (employment rate in the
second and fourth quarters after exit and median earnings in the second quarter after
exit), status in unsubsidized employment and quarterly earnings may be determined by
direct Unemployment Insurance (UI) wage match, Federal employment records,
military employment records, or supplemental wage information. Participants who are
in the military or in a Registered Apprenticeship program are also considered as
employed, and their quarterly earnings are calculated, for the purpose of these
indicators. Supplemental wage information may be collected in those circumstances
where quarterly wage records are not available or may not apply (e.g., for participants
who are self-employed or for participants who decline to provide a social security
number (SSN)). States must submit supplemental wage information to the Departments
by using the data reporting instruments (i.e., PIRL and Statewide and Local
Performance Report Template and Specifications). The Departments’ protocols on the
use and reporting of supplemental wage information are described in Guidance on the
use of Supplemental Wage Information to implement the Performance Accountability
Requirements under the Workforce Innovation and Opportunity Act.3
In addition, as set forth in more detail in Attachment II, Table A and Attachment II,
Table B, under very limited circumstances, some participants who exit programs are
excluded from the performance calculations for the six indicators. These categories of
exclusions apply to participants in all six core programs who exit for any of the reasons
described in Attachment II, Tables A and B. Additionally, participants receiving
services under WIOA section 225 are excluded from exit-based measures described in
Attachment II, Table C.
Furthermore, participants who have exited a program, but for whom exit-based
information (e.g., employment-related information) is not yet available, are not
included in performance calculations until such data subsequently become available.
For the employment-related indicators (i.e., employment rate in the second and fourth
quarters after exit, and median earnings in the second quarter after exit), if employment
status is recorded as “Information not yet available” or if total earnings are recorded as
“999999.99” (data were not yet available), the participant record will be excluded from
the performance calculations. The Departments anticipate, however, that data for the
employment indicators will generally be available, as there is a two-quarter lag built
into the reporting times for the employment- and wage-based indicators to allow time
for reporting participant exit and conducting direct UI wage record match.
The methodology for calculating the primary indicators of performance for the core
programs and the operational parameters determining the population assessed for each
primary indicator are as follows:
A. Employment Rate – 2nd Quarter After Exit
Employment Rate – 2nd Quarter After Exit is the percentage of program participants
who are in unsubsidized employment during the second quarter after exit from the
program.
Methodology:
Calculation includes all program participants, except those participating in the title I
Youth program (which will be discussed separately below):
3
See Guidance on the use of Supplemental Wage Information to implement the Performance Accountability
Requirements under the Workforce Innovation and Opportunity Act, joint guidance issues on June 1, 2017 via the
OCTAE PM 17-6, ETA TEGL 26-16, and RSA TAC 17-04.
The number of participants who exited during the reporting period who are found to
be employed, either through direct UI wage record match, Federal or military
employment records, or supplemental wage information, in the second quarter after
the exit quarter DIVIDED by the number of participants who exited during the
reporting period.
Operational Parameters:
When calculating levels of performance for this indicator, States must include all
participants exiting the title I Adult, title I Dislocated Worker, title II AEFLA, title III
Employment Service, and title IV VR programs; however, States must not include (in
either the numerator or denominator) those participants who exit during the reporting
period for any of the reasons listed in Attachment II, Table A or Attachment II,
Table C (PIRL 923) regarding exclusions.
A-1. Title I Youth Education and Employment Rate – 2nd Quarter After Exit
Title I Youth Education and Employment Rate – 2nd Quarter After Exit is the
percentage of title I Youth program participants who are in education or training
activities, or in unsubsidized employment, during the second quarter after exit from the
program.
Methodology:
Calculation includes all title I Youth program participants:
The number of title I Youth program participants who exited during the reporting
period who are found to be employed, either through direct UI wage record match,
Federal or military employment records, or supplemental wage information, OR
found to be enrolled in secondary education, postsecondary education, or
occupational skills training (including advanced training) in the second quarter after
the exit quarter DIVIDED by the number of title I Youth program participants who
exited the program during the reporting period.
Operational Parameters:
Calculations for determining levels of performance for this indicator include all
participants who exit the title I Youth program except those that exit for any of the
reasons listed in Attachment II, Table B or Attachment II, Table C (PIRL 923). Title I
Youth who are in the AmeriCorps program or Job Corps program in the second quarter
after exit are counted as a success in the training portion of the indicator.
B. Employment Rate – 4th Quarter After Exit
Employment Rate – Fourth Quarter After Exit is the percentage of program participants
who are in unsubsidized employment during the fourth quarter after exit from the
program.
Methodology:
Calculation includes all program participants, except those participating in the title I
Youth program (which will be discussed separately below):
The number of participants who exited during the reporting period who are found to
be employed, either through direct UI wage record match, Federal or military
employment records, or supplemental wage information, in the fourth quarter after
the exit quarter DIVIDED by the number of participants who exited during the
reporting period.
Operational Parameters:
Calculation of levels of performance for this indicator includes all participants who exit
from the title I Adult, title I Dislocated Worker, title II AEFLA, title III Employment
Service, and title IV VR programs, except States must not include (in either the
numerator or denominator) those who exit for any of the reasons listed in Attachment
II, Table A.
B-1. Title I Youth Education and Employment Rate – 4th Quarter After Exit
Title I Youth Education and Employment Rate – Fourth Quarter After Exit is the
percentage of program participants who are in education or training activities, or in
unsubsidized employment, during the fourth quarter after exit from the program.
Methodology:
Calculation includes all title I Youth program participants who exit from the program:
The number of title I Youth program participants who exited the program during the
reporting period who are found to be employed, either through direct UI wage
record match, Federal or military employment records, or supplemental wage
information, OR found to be enrolled in secondary education, postsecondary
education, or occupational skills training (including advanced training) in the fourth
quarter after the exit quarter DIVIDED by the number of title I Youth program
participants who exited the program during the reporting period.
Operational Parameters:
Calculation of levels of performance for this indicator includes all participants who exit
from the title I Youth program, except those who exit for any of the reasons listed in
Attachment II, Table B. Title I Youth who are in the AmeriCorps program or Job
Corps program in the fourth quarter after exit are counted as a success in the training
portion of the indicator.
C. Median Earnings – 2nd Quarter After Exit
Median Earnings – 2nd Quarter After Exit is the median earnings of program
participants who are in unsubsidized employment during the second quarter after exit
from the program, as established through direct UI wage record match, Federal or
military employment records, or supplemental wage information.
Methodology:
To calculate the median earnings for all participants employed in the second quarter
after exit from any of the core programs, including the title I Youth program:
Total quarterly earnings, for all participants employed in the second quarter after
exit, are collected by either direct wage record match or supplemental wage
information. The collected quarterly wage information values are listed in order,
from the lowest to the highest value. The value in the middle of this list is the
median earnings value, where there is the same quantity of numbers above the
median number as there is below the median number. As a note, States must report
actual wages paid, not wages promised for subsequent quarters.
In accordance with the WIOA regulations and joint guidance on supplemental wage
information,4 if quarterly wage records are not available for a participant, States are
permitted to report earnings using supplemental wage information. When using
supplemental wage information, States must use the source documents identified on
pages 9 through 13 in Attachment I of the joint guidance for validating jointly required
performance data.5 The Wage Conversion Chart (Attachment III) is used to convert
supplemental wage or earnings information values into a quarterly earnings value.
These conversions are the result of calculations using actual wage data that have been
verified through source documentation. When using the Wage Conversion Chart, it is
important to distinguish between wage and earnings as they are used in this guidance.
Wages are often expressed as a ratio of earnings over a specific period of time (e.g.,
4
See Guidance on the use of Supplemental Wage Information to implement the Performance Accountability
Requirements under the Workforce Innovation and Opportunity Act, joint guidance issued on June 1, 2017 via the
OCTAE PM 17-6, ETA TEGL 26-16, and RSA TAC 17-04.
5
See Guidance for Validating Jointly Required Performance Data Submitted under the Workforce Innovation and
Opportunity Act (WIOA),joint guidance issued on December 19, 2018 via the OCTAE PM 19-1, ETA TEGL 07-18,
and RSA TAC 19-01.
dollars per hour) whereas earnings is the total earnings for the whole period. The Wage
Conversion Chart should be used only when the wage rate—and not the information on
quarterly earnings—is available.
Operational Parameters:
The following participants and any associated earnings figures are excluded from the
calculation for median earnings:
• Participants who have exited and are not employed in the second quarter after exit
(PIRL 1602 – Employed in 2nd Quarter After Exit Quarter – with code value 0)
• Participants who have exited a program and for whom earnings information is not
yet available:
o PIRL 1602 – Employed in 2nd Quarter After Exit Quarter – with code 09
(Information not yet available); or
o PIRL 1603 – Type of Employment Match 2nd Quarter After Exit Quarter – with
code value 5 (Information not yet available); or
o PIRL 1704 – Wages 2nd Quarter After Exit Quarter – with code value
999999.99 (Information not yet available) or blank.
There is a two-quarter lag built into the reporting times for the wage- and employment-
based indicators to allow time for reporting participant exit and conducting direct wage
record match. After two quarters, if a direct wage record match or supplemental wage
information is still not available, wages will be converted to $0 permanently. Wages
reported as $0 will indicate that the participant was not employed in the second quarter
after exit, thereby counting as a negative outcome in the Employment Rate 2nd Quarter
After Exit indicator and excluding that participant from the Median Earnings 2nd
Quarter After Exit indicator. Examples of this include:
• Participants who have exited from a program and who have $0 income.
• Participants who have exited a program and are in subsidized employment.
• Participants who have exited for any of the reasons listed in Attachment II,
Tables A through C.
D. Credential Attainment
Credential Attainment is the percentage of those participants enrolled in an education or
training program (excluding those in OJT and customized training) who attained a
recognized postsecondary credential or a secondary school diploma, or its recognized
equivalent, during participation in or within one year after exit from the program.
A participant who has attained a secondary school diploma or its recognized
equivalent is included in the percentage of participants who have attained a secondary
school diploma or its recognized equivalent only if the participant also is employed or
is enrolled in an education or training program leading to a recognized postsecondary
credential within one year after exit from the program.
Methodology:
Calculation includes all participants who exited from a program and were in either a
postsecondary education or training program (other than OJT and customized
training) OR in a secondary education program at or above the 9th grade level without
a secondary school diploma or its equivalent:
The number of participants who exited during the reporting period who obtained a
recognized postsecondary credential during the program or within one year after
exit OR those who were in a secondary education program and obtained a
secondary school diploma or its recognized equivalent during the program or within
one year after exit and were also employed, or in an education or training program
leading to a recognized postsecondary credential within one year after exit
DIVIDED by the number of participants enrolled in an education or training
program (excluding those in OJT and customized training) who exited during the
reporting period.
Operational Parameters:
Credential Attainment: This indicator measures attainment of two types of
credentials: either a recognized postsecondary credential or a secondary school diploma
or its recognized equivalent.
Definition of a Recognized Postsecondary Credential:
A recognized postsecondary credential is defined as a credential consisting of an
industry-recognized certificate or certification, a certificate of completion of an
apprenticeship, a license recognized by the State involved or Federal government, or an
associate or baccalaureate degree, as well as graduate degrees for purposes of the VR
program as required by section 103(a)(5) of the Rehabilitation Act. A recognized
postsecondary credential is awarded in recognition of an individual’s attainment of
measurable technical or industry/occupational skills necessary to obtain employment or
advance within an industry/occupation. These technical or industry/occupational skills
generally are based on standards developed or endorsed by employers or industry
associations.
Certificates awarded by workforce development boards (WDBs) and work readiness
certificates are not included in this definition because neither type of certificate is
recognized industry-wide, and they do not document the measurable technical or
industry/occupational skills necessary to gain employment or advancement within an
occupation. Likewise, such certificates must recognize technical or
industry/occupational skills for the specific industry/occupation rather than general
skills related to safety, hygiene, etc., even if such general skills certificates are broadly
required to qualify for entry-level employment or advancement in employment.
Although these types of certificates may not count towards the credential attainment
indicator, these types of certifications may lead to positive outcomes in other
performance indicators, so it may be valuable to provide services that lead to such
certificates, depending on the requirements and eligibility for individual programs.
Services that lead to these types of certificates often do not meet the definition of
training or education; therefore, in such cases those participants are also excluded from
the denominator of this measure.
Sections 766-769 of the Higher Education Act of 1965, as amended, authorize the
Model Comprehensive Transition and Postsecondary Programs for Students with
Intellectual Disabilities. ED provides grants to institutions of higher education or
consortia of institutions of higher education to enable them to create or expand high
quality, inclusive model comprehensive transition and postsecondary programs for
students with intellectual disabilities. These programs support students with intellectual
disabilities in continuing academic, career and technical, and independent living
instruction to prepare them for employment. Students may or may not earn a
recognized postsecondary credential upon completing these programs. Therefore,
WIOA core programs, particularly the VR program, must review whether participants
who complete these programs earn a credential that meets the definition of a recognized
postsecondary credential.
A variety of different public and private entities issue recognized postsecondary
credentials. Below is a list of the types of organizations and institutions that award
recognized postsecondary credentials (not all credentials by these entities meet the
definition of recognized postsecondary credential).
• A State educational agency or a State agency responsible for administering
vocational and technical education within a State;
• An institution of higher education described in section 102 of the Higher Education
Act of 1965, as amended, (20 USC section 1002) that is qualified to participate in
the student financial assistance programs authorized by title IV of that Act. This
includes community colleges, proprietary schools, and all other institutions of
higher education that are eligible to participate in Federal student financial aid
programs;
• An institution of higher education that is formally controlled, or has been formally
sanctioned or chartered, by the governing body of an Indian tribe or tribes;
• A professional, industry, or employer organization (e.g., National Institute for
Automotive Service Excellence certification, National Institute for Metalworking
Skills, Inc., Machining Level I credential) or product manufacturer or developer
(e.g., recognized Microsoft Information Technology certificates, such as Microsoft
Certified IT Professional (MCITP), Certified Novell Engineer, a Sun Certified Java
Programmer, etc.) using a valid and reliable assessment of an individual’s
knowledge, skills and abilities;
• The Employment and Training Administration’s (ETA) Office of Apprenticeship or
a recognized State apprenticeship agency;
• A public regulatory agency, which awards a credential upon an individual’s
fulfillment of educational, work experience, or skill requirements that are legally
necessary for an individual to use an occupational or professional title or to practice
an occupation or profession (e.g., Federal Aviation Administration aviation
mechanic license or a State-licensed asbestos inspector);
• A program that has been approved by the Department of Veterans Affairs to offer
education benefits to veterans and other eligible persons; or
• ETA’s Job Corps program, which issues certificates for completing career training
programs that are based on industry skills standards and certification requirements.
Definition of a Secondary School Diploma or Recognized Equivalent:
For purposes of the credential attainment performance indicator, a secondary school
diploma (or alternate diploma) (commonly referred to as high school diploma) is one
that is recognized by a State and that is included for accountability purposes under the
Elementary and Secondary Education Act of 1965 (ESEA), as amended by the Every
Student Succeeds Act (ESSA). A secondary school equivalency certification signifies
that a student has completed the requirements for a high school education. The types of
recognized equivalents, for those not covered under ESEA, that would satisfy this
performance indicator are those recognized by a State.
Examples of secondary school diplomas, alternate diplomas, and recognized
equivalents recognized by individual States include:
• Obtaining certification of attaining passing scores on a State-recognized high school
equivalency test.
• Earning a secondary school diploma or State-recognized equivalent through a credit
bearing secondary education program sanctioned by State law, code, or regulation.
• Obtaining certification of passing a State recognized competency-based assessment.
• Completion of a specified number of college credits.
Types of Acceptable Credentials: The following are acceptable types of credentials
that count toward the credential attainment indicator:
• Secondary school diploma or recognized equivalent
• Associate degree
• Bachelor’s degree
• Graduate degree for purposes of the VR program
• Occupational licensure
• Occupational certificate, including Registered Apprenticeship and Career and
Technical Education educational certificates
• Occupational certification
• Other recognized certificates of industry/occupational skills completion sufficient to
qualify for entry-level or advancement in employment
Note: WIOA section 3(52) defines a recognized postsecondary credential as a
credential consisting of an industry-recognized certificate or certification, a certificate
of completion of an apprenticeship, a license recognized by the State involved or
Federal Government, or an associate or baccalaureate degree. Graduate degrees are not
included in the definition of a recognized postsecondary credential. Therefore, graduate
degrees do not count towards credential attainment, except for the title IV VR
programs, which are permitted to include graduate degrees as a type of recognized
credential because of statutory and regulatory requirements specific to that program.6
6
See sec. 103(a)(5) of the Rehabilitation Act; 34 CFR 361.48(b)(6); and 81 FR 55629, 55677 (Aug. 19, 2016).
Who Is Included in the Denominator of the Credential Attainment Indicator: Not
all participants who exit will be included in the Credential Attainment denominator.
Participants who are enrolled in a postsecondary education or training program (except
for OJT and Customized Training) during participation, or who are enrolled in a
secondary education program (at or above the 9th grade level) without a secondary
school diploma or equivalent during participation, are included in the credential
attainment denominator once they have reached one year after exit, subject to the
“Special Rule” below.
Special Rule Relating to Secondary School Diplomas and Recognized Equivalents
in the Calculation of the Credential Attainment Indicator:
As required in WIOA section 116(b)(2)(A)(iii), participants who obtain a secondary
school diploma or its recognized equivalent must also meet an additional condition
before they are counted as a successful outcome and included in the numerator of the
credential attainment indicator. These participants must be employed or enrolled in an
education or training program leading to a recognized postsecondary credential within
one year following exit.
For each core program, a description of who is considered enrolled in an “education or
training program”, and thus included in the credential attainment indicator, follows:
• Title I Adult and Dislocated Worker: All participants who are in a title I Adult-
or Dislocated Worker-funded training program or receiving training from a DOL
partner program that shares a common exit with title I Adult or Dislocated Worker,
which was not OJT or customized training, are included in the credential attainment
indicator.
• Title I Youth: All in-school Youth (ISY) are included in the credential attainment
indicator since they are attending secondary or postsecondary school at program
entry. Only out-of-school Youth (OSY) who participate in one of the following are
included in the credential attainment indicator:
o the program element occupational skills training
o the program element education offered concurrently with workforce preparation
o secondary education at or above the 9th grade level during participation in the
title I Youth program
o postsecondary education during participation in the title I Youth program
o Title II-funded adult education at or above the 9th grade level during
participation in the title I Youth program
o YouthBuild during participation in the title I Youth program
o Job Corps during participation in the title I Youth program
• Title II AEFLA: The following AEFLA program participants are included in this
measure:
o For the secondary school diploma or its recognized equivalent: Participants
without a secondary school diploma or its recognized equivalent at program
entry, who were enrolled in a secondary education program at or above the 9th
grade level.
o For the recognized postsecondary credential: Participants who were dually
enrolled in and exited from a postsecondary education or training program.
• Title IV VR: The following VR program participants are included in this measure:
o All participants who have participated in an educational or training program
leading to a postsecondary credential.
o All participants who were enrolled in secondary education and who had the
attainment of a secondary school diploma or its equivalent identified on their
Individualized Plan for Employment (IPE) at some point during their period of
participation.
Exclusions from the Measure:
Participants who exited a program and who were enrolled in the following are excluded
from the credential attainment indicator:
a. OJT only;
b. Customized training only; or
c. The title III Employment Service program (Wagner-Peyser) only.
Also, participants who exit for any of the reasons listed in Attachment II, Tables A
through C are excluded from the credential attainment indicator.
E. Measurable Skill Gains
The Measurable Skill Gains indicator is the percentage of participants who, during a
program year, are in an education or training program that leads to a recognized
postsecondary credential or employment and who are achieving documented academic,
technical, occupational, or other forms of progress, towards such a credential or
employment (see 20 CFR § 677.155(a)(1)(v)).
The measurable skill gains indicator is used to measure interim progress of participants
who are enrolled in education or training services for a specified reporting period.
Therefore, it is not an exit-based measure. Instead, it is intended to capture important
progressions through pathways that offer different services based on program purposes
and participant needs and can help fulfill the vision for a workforce system that serves a
diverse set of individuals with a range of services tailored to individual needs and goals.
Depending upon the type of education or training program in which a participant is
enrolled, documented progress is defined as one of the following:
1. Documented achievement of at least one educational functioning level of a
participant who is receiving instruction below the postsecondary education level;
2. Documented attainment of a secondary school diploma or its recognized equivalent;
3. Secondary or postsecondary transcript or report card for a sufficient number of
credit hours that shows a participant is meeting the State unit’s academic standards;
4. Satisfactory or better progress report, towards established milestones, such as
completion of OJT or completion of one year of an apprenticeship program or
similar milestones, from an employer or training provider who is providing training;
or
5. Successful passage of an exam that is required for a particular occupation or
progress in attaining technical or occupational skills as evidenced by trade-related
benchmarks, such as knowledge-based exams.
Documenting Progress for Types of Measurable Skill Gains
1. Documented achievement of at least one educational functioning level of a
participant who is receiving instruction below the postsecondary level –
Programs may measure educational functioning level gain in one of three ways:
(a) States may compare the participant’s initial educational functioning level, as
measured by a pre-test, with the participant’s educational functioning level, as
measured by a post-test;7
7
The approved pre- and post-tests must be based on the list of tests the Secretary of Education determines to be
suitable for use in the National Reporting System for Adult Education. The list of approved assessments is published
annually in the Federal Register. For the most recent Federal Register notice as of the date of this guidance, see
(b) States that offer adult high school programs that lead to a secondary school
diploma or its recognized equivalent may measure and report educational gain
through the awarding of credits or Carnegie units; or
(c) States may report an educational functioning level gain for participants who exit
a program below the postsecondary level and were enrolled in postsecondary
education and training after exit during the program year. A program below the
postsecondary level applies to participants enrolled in a basic education
program.
2. Documented attainment of a secondary school diploma8 or its recognized
equivalent – Programs may document attainment of a secondary school diploma or
its recognized equivalent if the participant obtains certification of attaining passing
scores on all parts of a State-recognized high school equivalency test, or the
participant obtains a diploma or State-recognized equivalent documenting
satisfactory completion of secondary studies or an alternate diploma,9 including a
high school or adult secondary school diploma.
3. Secondary or postsecondary transcript or report card for a sufficient number
of credit hours that shows a participant is meeting the State unit’s academic
standards – For secondary education, this gain may be documented through receipt
of a secondary transcript10 or report card for one semester showing that the
participant is achieving the State unit’s policies for academic standards. For
postsecondary education, this gain must demonstrate a sufficient number of credit
hours—which is at least 12 hours per semester (or equivalent11) or, for part-time
students, a total of at least 12 hours over the course of two completed semesters (or
equivalent) during a 12-month period that shows a participant is achieving the State
unit’s academic standards (or the equivalent for other than credit hour programs).
For example, if a postsecondary student completed 6 hours in the spring semester
and 6 more hours in the fall semester and those semesters crossed two program
years, they would not count as a skill gain in the first program year, but they would
count as a skill gain in the second program year.
Tests Determined To Be Suitable for Use in the National Reporting System for Adult Education; Department of
Education, 86 FR 69021 (December 6, 2021). https://www.federalregister.gov/d/2021-26360
8
Secondary school diploma refers to a regular high school diploma, as defined in section 8101(43) of the ESEA, as
amended by the ESSA.
9
Alternate diploma must meet the requirements under the ESEA, as amended by the ESSA.
10
Secondary transcript is specific to youth attending high school.
11
For gain type three, the Departments recommend that States and local areas develop policies suitable for the
applicable academic system in use by the secondary or postsecondary institution in which the participant is enrolled
including, but not limited to, semesters, trimesters, quarters, and clock hours for the calculation of credit hours (or
their equivalent) when documenting progress towards Measurable Skill Gains.
4. Satisfactory or better progress report, towards established milestones, such as
completion of OJT or completion of one year of an apprenticeship program or
similar milestones, from an employer or training provider who is providing
training – Documentation for this gain may vary, as programs should identify
appropriate methodologies based upon the nature of services being provided, but
progress reports must document substantive skill development that the participant
has achieved. The gain may be documented by a satisfactory or better progress
report from an employer or training provider. Progress reports may include training
reports on milestones completed as the individual masters the required job skills, or
steps to complete an OJT or apprenticeship program. Increases in pay resulting
from newly acquired skills or increased performance also can be used to document
progress. Milestones should be established in advance of the education or training
program, or in advance of the program year being measured, to be considered an
“established milestone.”
Note: In the description of this type of Measurable Skill Gains, “completion of one
year of an apprenticeship” is just one example of a timeframe that may be
established for achieving a satisfactory or better progress report toward an
established milestone, and the “one year” timeframe should not be construed as a
required timeframe or the only way that a participant in an apprenticeship can
achieve a Measurable Skill Gain.
5. Successful passage of an exam that is required for a particular occupation or
progress in attaining technical or occupational skills as evidenced by trade-
related benchmarks, such as knowledge-based exams – Documentation for this
gain may include passage of a component exam in a Registered Apprenticeship
program, employer-required knowledge-based exam, satisfactory attainment of an
element on an industry or occupational competency-based assessment, or other
completion test necessary to obtain a credential.
Methodology:
Calculation includes all participants:
The number of program participants during the reporting period who are in an
education or training program that leads to a recognized postsecondary credential or
employment and are achieving measurable skill gains based on attainment of at
least one type of gain DIVIDED by the number of program participants during the
reporting period who are in an education or training program that leads to a
recognized postsecondary credential or employment.
Participants who, during any point in the program year, are in an education or training
program that leads to a recognized postsecondary credential or employment are
included in the denominator. This includes participants who continue to receive
services as well as those who have participated during the reporting period and have
exited the program. Data for the denominator in this calculation are drawn from PIRL
1811: Date Enrolled During Program Participation in an Education or Training
Program Leading to a Recognized Postsecondary Credential or Employment and PIRL
1813: Date Completed During Program Participation an Education or Training
Program Leading to a Recognized Credential or Employment. The denominator for this
indicator includes all individuals where the range of dates between PIRL 1811 and
PIRL 1813 (or the end of the report period if PIRL 1813 is null) overlaps with the
program year being measured. For title I and title IV VR, participants who complete
their education or training prior to the start of a program year but have not exited and
are still receiving services are not included in the denominator for program years that
occur after their completion date in PIRL 1813. If a participant starts a new education
or training program after the date reported in PIRL 1813, grantees must remove the date
in PIRL 1813 and replace the date in PIRL 1811 with the new education or training
start date.
The numerator is the number of program participants defined above who achieved at
least one type of gain. A participant may have achieved more than one type of gain in a
reporting period; however, only one gain per participant in a reporting period may be
used to calculate success on the Measurable Skill Gains indicator.
Operational Parameters:
All participants who, during a program year, are in an education or training program
that leads to a recognized postsecondary credential or employment are counted in the
calculation of this indicator. Participants who exit for any of the reasons listed in
Attachment II, Tables A and B are excluded from the measurable skill gains indicator.
The following participants in education or training programs are included:
• Title I Adult and Dislocated Worker – All participants who are in a title I Adult-
or Dislocated Worker-funded training program, or training from a DOL partner
program that shares a common exit with title I Adult or Dislocated Worker, are
included in the Measurable Skill Gains indicator (which includes funding a training
program for a secondary school program equivalent). This includes all participants
in work-based training. (Refer to the Incumbent Worker Training section on page
43.)
• Title I Youth – All ISY are included in the measurable skill gains indicator since
they are attending secondary or postsecondary school. Only OSY who are in one of
the following are included in the indicator:
o the program element occupational skills training
o the program element education offered concurrently with workforce preparation
o secondary education during participation in the title I Youth program
o postsecondary education during participation in the title I Youth program
o Title II-funded adult education during participation in the title I Youth program
o the YouthBuild program during participation in the title I Youth program
o Job Corps during participation in the title I Youth program
• Title II AEFLA – All participants in title II AEFLA programs are considered to be
in an education program leading to a recognized postsecondary credential or
employment and, as such, would be included in the measurable skill gains indicator.
• Title IV VR – All VR program participants who are in an education or training
program that leads to a recognized secondary or postsecondary credential or
employment, which is identified on the individual’s IPE, would be included in the
measurable skill gains indicator.
Additional Operational Parameters:
• Participants are only included in the denominator one time per reporting period (i.e.,
program year), regardless of how many skill gains they achieve in a given program
year unless the individual has more than one period of participation in a given
program year. Likewise, participants are only included in the numerator one time
per reporting period (i.e., program year), regardless of how many skill gains they
achieve in a given program year unless the individual has more than one period of
participation in a given program year (see Section 10, page 38, for discussion on
periods of participation.);
• A participant who exits the program and re-enrolls in the program during the same
program year and is in an education or training program will be in the indicator two
times for that particular program year, as explained in the discussion of periods of
participation in Section 9 of this guidance;
• The Measurable Skill Gains indicator is different from the other indicators because
it is not exit-based, meaning that a participant can achieve a measurable skill gain
while still participating in a program; and
• Programs should not delay enrollment or services to participants until a new
program year even if programs believe there is insufficient time for the participant
to make any type of Measurable Skill Gain by the end of that program year.
For performance accountability purposes, the measurable skill gains indicator
calculates the number of participants who attain at least one type of gain during each
period of participation within a given program year. Since this indicator is not exit-
based, each unique period of participation in an education or training program triggers
inclusion in the calculation. Participants will achieve a successful outcome in the
indicator as long as they attain one type of gain applicable to the core programs. States
should record all measurable skill gains achieved by participants in a program year and
report the most recent gain of each gain type, although only one gain is required per
participation period per program year to meet performance outcomes. See the example
below for how this would apply in a typical scenario.
Example
Chris enters an American Job Center and becomes a participant on October 2, 2022 (PY22). He
exits the program on February 10, 2023. During this time, Chris achieves two types of gain under
the measurable skill gains indicator.
He re-enters the program as a participant on June 11, 2023 (PY22). By the end of the program
year (June 30, 2023), he is still in his second participation period. During this time, Chris obtains
an additional type of gain under the measurable skill gains indicator.
In this example, Chris has two periods of participation and two positive outcomes on the
measurable skill gains indicator. Although two types of gain were achieved in the first period of
participation, only one of the two types of gains counts toward the indicator in the first
participation period. During the second period of participation, another type of gain was achieved
before the end of the program year, which counts as another positive outcome towards the
measurable skill gains indicator.
This information is collected, for all core programs (except the title III Employment
Service program), as part of the Measurable Skill Gains Report Template. If a
participant achieves more than one type of measurable skill gain in a reporting period,
the most recent gain of each gain type should be recorded on the Measurable Skill
Gains Report Template.
Operational Parameters – Individual Core Programs:
The appropriate types of measurable skill gains for each core program are detailed in
the table below. These parameters are intended to focus performance accountability
under measurable skill gains on the services that are allowable under the respective
statutory provisions.
Operational Parameters – Individual Core Programs
Core Program Type of Measurable Skill Gains
Title I – Adult and Dislocated Worker ▪ Measured by achievement of any of the 5 types of
Measurable Skill Gains
▪ No specific measurable skill gains types required
for specific Adult or Dislocated Worker
participants
Title I – Youth ▪ Measured by achievement of any of the 5 types of
Measurable Skill Gains
▪ No specific Measurable Skill Gains types required
for specific Youth participants
▪ Type of skill gain should be based on the youth’s
individual service strategy
Title II – AEFLA ▪ For all participants, performance may be
measured by:
- Achievement of at least one educational
functioning level, or
- Documented attainment of a secondary school
diploma or its recognized equivalent.
▪ For participants enrolled in a workplace literacy
or integrated education and training program,
performance may be measured by achievement of
any of the 5 Measurable Skill Gains.
Title IV – VR ▪ May be measured by achievement of any of the 5
types of Measurable Skill Gains.
F. Effectiveness in Serving Employers
WIOA section 116(b)(2)(A)(i)(VI) requires the Departments to establish a primary
indicator of performance for effectiveness in serving employers. As planned, the
Departments will define this indicator through rulemaking. The Departments
implemented this indicator in the form of a pilot program to test the rigor and feasibility
of three approaches, to solicit State input on suggested employer measures the State
voluntarily develops and reports, and to subsequently set a standardized indicator. This
indicator is reported on an annual basis; therefore, the reporting period for the
effectiveness in serving employers indicator is the program year.
As described in the Joint WIOA Final Rule and the Joint WIOA Performance ICR
(OMB Control No. 1205-0526), the Departments developed three approaches for
measuring effectiveness in serving employers. Until the Departments finalize the
indicator, States must continue to select two of these three approaches to report on this
indicator. Governors also may establish and report on a third State-specific approach
for measuring effectiveness, in addition to the two Departmental approaches selected.
The three approaches implemented by the Departments are designed to gauge three
critical workforce needs of the business community:
1) Providing employers with skilled workers;
2) Providing quality engagement and services to employers and sectors and
establishing productive relationships with employers and sectors over extended
periods of time; and
3) Providing quality engagement and services to all employers and sectors within a
State and local economy.
a) Three Approaches to Measuring Effectiveness in Serving Employers (Each
State must continue to select two and may also develop a third State-
established measure(s).)
1) Retention (Retention with the same employer) – This approach captures the
percentage of participants who exit and are employed with the same employer
in the second and fourth quarters after exit. States must use wage records to
identify whether a participant’s employer wage record indicates a match of the
same establishment identifier (such as a Federal Employer Identification
Number (FEIN) or State tax id) in the second and fourth quarters.
This approach is useful in determining whether the core programs are serving
employers effectively by improving the skills of their workforce and decreasing
employee turnover.
2) Repeat Business Customers (Percentage of repeat employers using services
within the previous three years) – This approach tracks the percentage of
employers who receive services that use core program services more than once.
This approach is useful in determining whether employers who receive services
from the core programs are satisfied with those services and become repeat
customers. This approach also assesses the workforce system’s ability to
develop and maintain strong relationships with employers over extended
periods of time.
3) Employer Penetration Rate (Percentage of employers using services out of all
employers in the State) – This approach tracks the percentage of employers
who are using the core program services out of all employers represented in an
area or State served by the public workforce system (i.e., employers served).
States are required to track data elements E1 – E4 in Attachment IV, Table A
(“Effectiveness in Serving Employers Specifications”) of the WIOA joint
reporting requirements for employer penetration rate and repeat business
customer measures. American Job Centers will keep track of the number of
establishments served within a program year, and States will collect that data
and compare it to the aggregate number of employers in a given State and/or
county.
This approach is useful in determining whether the core programs are serving a
large portion of employers in an area and are adequately meeting the workforce
needs of the area.
b) How to Calculate
In order to implement the effectiveness in serving employers indicator as a shared
indicator, the Departments recommend that States centralize the coordination of
data collection and reporting into a single agency. Since the measure is dependent
on the Bureau of Labor Statistics (BLS) Quarterly Census of Employment and
Wages (QCEW) data, UI wage data and an establishment identifier (such as an
employer FEIN or State tax ID), the Departments anticipate that the State
Workforce Agency (SWA) may be best positioned to report this measure for the
State.
States have flexibility in determining which agency is responsible for tracking these
services, including the collection of the data and the setting of goals with the local
workforce boards.
Approach 1 – Retention with the Same Employer
Percentage of participants with wage records who exit and were employed by the
same employer in the second and fourth quarters after exit.
Methodology:
The number of participants with wage records who exit during the reporting period
and were employed by the same employer during the second quarter after exit and
the fourth quarter after exit DIVIDED by the number of participants with wage
records who exit and were employed during the second quarter after exit.
For this measure, States must report on data element 1618 (Retention with the Same
Employer in the 2nd Quarter and the 4th Quarter) in the WIOA Joint PIRL. This
data element is calculated based on information included in the wage record
matches for participants in their fourth quarter after exit. This means that the only
participants who are included in this approach are those for whom a wage record
match is available. To count as a “yes” for this measure, the participant must have
the same establishment identifier (such as an employer FEIN or State tax ID) in
both the second and fourth quarters after exit. This creates the numerator for this
measure. The denominator for this measure is calculated based on those participants
with wage records who were employed in the second quarter after exit.
Approach 2 – Repeat Business Customers
Percentage of employers who have used WIOA core program services more than
once during the last three reporting periods.
Methodology:
The total number of establishments, as defined by Bureau of Labor Statistics (BLS)
QCEW program, served during the current reporting period (i.e., one program year)
and that during the prior three reporting periods have used core program services
more than once DIVIDED by the number of establishments, as defined by BLS
QCEW, served during the current reporting period.
This measure is a unique count of employers who use WIOA core programs more
than once. Regardless of the incidence of repeat usage of WIOA core program
services, an employer who uses WIOA core program services more than once
during the last three reporting periods should be counted only once in this
calculation.
Note: As this indicator is implemented, it is the Departments’ intent to look
forward until three program years’ worth of data become available. The
Departments are not requiring States to use data for services delivered to employers
prior to July 2016 to fulfill the prior three reporting periods’ requirement. The
reporting period for this indicator is a program year (July 1 through June 30).
For this measure, States must report on data elements E3 and E4 as shown in
Attachment IV, Table A - Effectiveness in Serving Employers Specifications.
Please note that for employers with more than one physical location, the QCEW
reports each work site as a separate establishment, and therefore, the total number
of business establishments receiving services should be counted this way.
Attachment IV, Table B also includes definitions for the different categories of
“Core Program Services” that may be counted when calculating levels of
performance for the effectiveness in serving employers indicator. For example, a
placement through title IV would fall under the “Worker Recruitment Assistance”
category and would, therefore, count as a core program service.
Note: For more information about QCEW, see section e below.
Approach 3 – Employer Penetration
Percentage of employers using WIOA core program services out of all employers in
the State.
Methodology:
The total number of establishments, as defined by the BLS QCEW program, that
received a service or, if it is an ongoing activity, are continuing to receive a service
or other assistance during the reporting period DIVIDED by the total number of
establishments, as defined by BLS QCEW. This measure is a unique count of
employers using WIOA core programs. If an establishment receives, or continues to
receive, more than one service during the reporting period (i.e., during the program
year), that establishment should be counted only once in this calculation.
For this measure, States must report data elements E1 and E2 found in “WIOA
Effectiveness in Serving Employers’ Data Elements and Specifications” part of the
WIOA joint reporting requirements (see Attachment IV, Table A for the data
elements and their definitions). For employers with more than one physical
location, the QCEW reports each work site as a separate establishment and
therefore, the total number of business establishments receiving services should be
counted this way.
Attachment IV, Table B also includes definitions for the different categories of
“Core Program Services” that may be counted when calculating this measure. For
example, a placement through the title IV VR program would fall under the
“Worker Recruitment Assistance” category and would therefore count as a core
program service.
Note: For more information about QCEW, see section e below.
c) Pilot Program
Until the Departments identify a permanent indicator through rulemaking, States
must continue to select two of the three approaches to report as discussed above,
and may voluntarily develop, at the Governor’s discretion, an additional, third
State-specific approach to report as a suggested indicator for the Departments.
These three approaches are outlined in the WIOA joint reporting requirements. Data
reporting references include PIRL data element 1618 (Retention with the Same
Employer in the 2nd Quarter and 4th Quarter) and Effectiveness in Serving
Employer Data elements (i.e., E1, E2, E3, and E4) in Attachment IV, Table A.
States must implement and report on two of three approaches, with results to be
included in the WIOA annual report.12 When submitting results for the Employer
Penetration approach, States should submit the most recently available QCEW data
published by BLS.
For States that choose to develop an additional approach, the outcomes for that
approach should be reported as numerators and denominators in the Pilot
Approaches section of the Statewide Performance Report Template for
Effectiveness in Serving Employers. A brief definition of the calculation should be
included in the Report Certification/Additional Comments section of the same
report template.
d) Reporting “Effectiveness in Serving Employers” to the Departments
The reporting methodology depends on the approaches selected. Retention with the
Same Employer in the 2nd Quarter and the 4th Quarter (data element 1618) is
calculated using data collected in the PIRL and, therefore, can be aggregated and
reported like the other primary performance indicators. The Employer Penetration
and Repeat Business Customers approaches are not based on individual participant
data and will not be derived from the PIRL. Therefore, States must establish
12
When submitting data on the Statewide Performance Report Template for the Effectiveness in Serving Employers,
States should report only on the two approaches used for the pilot. If data are not yet available, States should enter
zeros for the numerator and denominator for each pilot approach selected.
processes and policies for collecting and validating data related to these approaches
before reporting the outcomes in the Statewide Performance Reporting Template.
e) Overview of the BLS QCEW Program
The QCEW program publishes a quarterly count of employment and wages
reported by employers covering 98 percent of U.S. jobs, available at the county,
Metropolitan Statistical Area (MSA), State, and national levels by industry. The
Departments consider this data, collected from the States, to be an accurate count of
the total work sites in a given State or county. For more information about the
QCEW program and for accessing the worksite counts in a given State or county
please visit: http://www.bls.gov/cew/.
c. Categories of Enrollment: Reportable Individual, Participant, & Date of Program
Exit.
Reportable Individual: The category of reportable individual, as set forth in 20 CFR §
677.150(b), 34 CFR § 361.150(b), and 34 CFR § 463.150(b), allows the Departments to
identify the individuals who engaged with the workforce development system on an
initial level. By definition, this includes two categories: (1) those individuals who are also
participants in a given program and (2) those who do not meet the requirements to
become a participant. For the purposes of performance reporting, the second category is
what this guidance refers to as “reportable individuals” and when the Departments report
on reportable individuals it only refers to this category to avoid double counting of
participants.13 The Departments will use this category to track the number of individuals
who may take part in self-services, receive information-only services or activities, or
those who do not complete the program requirements for eligibility or for participation. A
reportable individual is an individual who has taken action that demonstrates an intent to
use program services and who meets specific reporting criteria of the program, including:
13
The Department of Labor has produced a tool with more information on Reportable Individuals, titled
Understanding Reportable Individuals and Participants for Performance: A Guide to Reporting Services that can be
found at https://performancereporting.workforcegps.org/resources/2017/08/01/09/32/Understanding-Reportable-Individuals-and-Participants-for-Performance-A-Guide-to-Reporting-Services
1) Individuals who provide identifying information (including those what are
determined ineligible to become a participant for a particular program);
2) Individuals who only use the self-service system;
3) Individuals who only receive information-only services or activities; or
4) For purposes of the title IV VR program only, a student with a disability who solely
receives pre-employment transition services and who does not apply for VR services,
who is not determined eligible, and who does not have an approved IPE.
The Departments will not negotiate levels of performance or impose sanctions based on
the outcomes of reportable individuals because only “participants” are included in the
performance indicators. However, the Departments require inclusion of certain
information about reportable individuals in the State annual performance reports and
associated WIOA performance reporting instruments or program-specific performance
reporting instruments. For example, the Departments will track the number of individuals
taking part in self-services, receiving information-only services or activities, or failing to
complete the program requirements for eligibility or participation. Collecting such
information allows the Departments to identify the individuals who engaged with the
system on an initial level but who do not become participants, which allows the system to
accurately represent the number of individuals served by the system.
Titles I and III Programs – Reportable Individuals period of activity:
Although a reportable individual does not “exit” as defined in 677.150(c), because they
are never considered a participant, a new period of reportable individual activity occurs
when more than 90 consecutive days have elapsed since the last service or activity
(including provision of identifying information) occurred.
Title II AEFLA Program – Reportable Individuals period of activity:
Although a reportable individual does not “exit” as defined in 463.150(c), for tracking
purposes a reportable individual will eventually stop being reported and, therefore, a
reportable individual is “exited” when 90 days have elapsed since the last date of service
and no future services are planned. This means the individual has had 90 days of no
services, including self-service and information-only service, since being identified as a
reportable individual (see 34 CFR § 463.150(c)(1)).
Title IV VR Program – Reportable Individuals period of activity:
Although a reportable individual does not “exit” as defined in 361.150(c), for tracking
purposes it is necessary to determine when a reportable individual stops being a
reportable individual. For a student with a disability who solely receives pre-employment
transition services and does not apply to the VR program, the VR agency discontinues
reporting when the individual no longer meets the definition of a student with a disability,
as reported in RSA-911 data element 22. Once a student with a disability receives a pre-
employment transition service, the student must be reported on the RSA-911 even if the
student is not receiving a pre-employment transition service in a quarter, if the student
meets the definition of a student with a disability. However, if a student with a disability
has applied and been determined eligible for VR services and has an approved and signed
IPE, the student’s service record would be “closed” when the student satisfies the
definition of “exit” at 34 CFR 361.150(c) because his or her service record is closed
pursuant to 34 CFR 361.43 or 361.56. At that time, the student would be considered to
have exited the VR program for purposes of WIOA’s performance accountability system
as a participant. For all other reportable individuals under the VR program, the individual
will be determined to have “exited” the VR program as of the date reported in RSA-911
data element 353 (Date of Exit).
Participant: Although the definition of participant is consistent across the core
programs, there are some slight differences to account for programmatic requirements.
As mentioned above, while all participants are technically considered reportable
individuals, not all reportable individuals meet the requirements to become participants.
For the WIOA title I Adult, title I Dislocated Worker, and title III Employment Service
programs, a participant is a reportable individual who has received services other than the
services described in 20 CFR § 677.150(a)(3) after satisfying all applicable programmatic
requirements for the provision of services, such as eligibility determination.
For the WIOA title II AEFLA program, a participant is a reportable individual who has
received services other than the services described in 34 CFR § 463.150(a)(3), after
satisfying all applicable programmatic requirements for the provision of services, such as
eligibility determination.
As set forth in more detail in 20 CFR § 677.150(a)(3), 34 CFR § 361.150(a)(3), and § 34
CFR § 463.150(a)(3), as applicable, the following individuals are not participants:
• Individuals in an AEFLA program who have not completed at least 12 contact hours;
• Individuals who only use the self-service system; and
• Individuals who receive information-only services or activities, which provide readily
available information that does not require an assessment by a staff member of the
individual’s skills, education, or career objectives.
For the title I Youth program, a participant is a reportable individual who has satisfied all
applicable program requirements for the provision of services, including eligibility
determination, an objective assessment, and development of an individual service
strategy, and received one or more of the 14 WIOA Youth program elements identified in
section 129(c)(2) of WIOA.
For the title IV VR program, a participant is a reportable individual who has applied and
been determined eligible for VR services, has an approved and signed IPE, and has begun
to receive services under the IPE.
In summary, a participant is an individual who:
(1) Meets the definition of reportable individual;
(2) Has received services other than the services described in 20 CFR § 677.150(a)(3), 34
CFR § 361.150(a)(3), or 34 CFR § 463.150(a)(3), as applicable; and
(3) Has satisfied all applicable programmatic requirements for the provision of services.
The Departments will negotiate levels of performance and assess performance based on
the outcomes of participants because the performance indicators are based on the
experience of participants during or after program participation, as applicable.
Programmatic Criteria for Becoming a Participant in Each of the Core Programs:
Due to the variability in programmatic criteria to receive services, the particular services
that trigger inclusion as a participant vary across the core programs:
• Title I Adult and Dislocated Worker – Receipt of any training services or
individualized career services makes a reportable individual a participant. For basic
career services, a reportable individual becomes a participant when he or she receives
a service that is neither self-service nor information-only. See the chart in
Attachment VII, Table A, which lists types of services received; identifies those
services as basic career services, individualized career services, or training services;
and states whether each type of service triggers inclusion in participation for the title I
Adult and Dislocated Worker programs and for the title III Employment Service
program.
• Title I Youth – When a reportable individual has satisfied all applicable program
requirements for the provision of services, including eligibility determination, an
objective assessment, development of an individual service strategy, and received one
of the 14 WIOA Youth program elements (other than the program element follow-up
services) identified in section 129(c)(2) of WIOA, he or she is considered a
participant. See the chart in Attachment VII, Table B.
• Title II AEFLA – When a reportable individual in an AEFLA program has
completed at least 12 contact hours he or she is considered a participant.
• Title III Employment Service – When a reportable individual receives an
individualized career service, he or she is considered a participant. For basic career
services, a reportable individual becomes a participant when he or she receives a
service that is neither self-service nor information-only. See the chart in Attachment
VII, Table A.
• Title IV VR – When a reportable individual has applied and been determined eligible
for VR services, has an approved and signed IPE, and has begun to receive services
under the IPE, he or she is considered a participant. The date the individual begins
receiving services under the IPE corresponds with data element 127 on the RSA-911.
Exit: Exit from a program, as set forth in 20 CFR § 677.150(c), 34 CFR § 361.150(c),
and 34 CFR § 463.150(c), generally occurs, as described below, when the participant has
not received services for a specified period of time and has no additional services
scheduled. The title IV VR program has a consistent, but slightly different, definition of
exit to account for programmatic requirements.
When future services are scheduled more than 90 days after the most recent date of
service, such as might happen when there is a delay before the beginning of training,
grantees should make sure that these participants are not automatically exited from their
Management Information System (MIS) when 90 days have elapsed. Grantees must
document that these future services have been scheduled when necessary in those rare
instances where future services are needed to take place more than 90 days out.
Follow-up services do not change or delay exit as they may occur after exit in title I
Adult and Dislocated Worker programs and can only occur after exit in the title I Youth
program.14 States must count each exit of a participant during the same program year as a
separate period of participation if a participant has more than one exit in a program year.
14
Supportive services also do not delay exit. For the title I Adult and Dislocated Worker programs only participants
may receive supportive services. The definition of supportive services for these programs requires that they may not
be provided to an individual who would otherwise not be considered a participant. Additionally, for the title I Youth
program, supportive services can be provided as a follow-up service and, therefore, can take place after exit without
delaying the exit date. For the title IV VR program, support services can be provided after the individual begins
employment without delaying the exit date.
Note that “follow-up services” refers to an allowable type of service in WIOA title I that
takes place after placement into unsubsidized employment and mostly occur after exit,
while the term “future services” refers to services that are provided to active participants
(such as training) but that are scheduled to take place at a future date.
Program-Specific Criteria of Exit:
• Title I Adult, Dislocated Worker and Youth; Title II AEFLA; and Title III
Employment Service programs – The date of exit from the program is the last date
of service. Specifically:
o The date of exit cannot be determined until 90 days have elapsed since the
participant last received services; furthermore, there must be no plans to provide
the participant with future services. At that point, the date of exit is applied
retroactively to the last date of service.
o For determining whether 90 days have elapsed since the participant last received
services, do not include receipt by the participant of any self-service, information-
only services or activities, or follow-up services, as these services do not delay,
postpone, or affect the date of exit. Because the date of exit is retroactive to the
last date of service, follow-up services in the title I Adult and Dislocated Worker
programs may begin immediately following placement into unsubsidized
employment if it is expected that the participant will not receive any future
services other than follow-up services. For the title I Youth program, follow-up
services may begin immediately following the last date of service if it is expected
that the participant will not receive any future services other than follow-up
services. Provision of follow-up services does not extend the date of exit.
o PIRL data element 901 (Date of Program Exit) is used to collect and report the
date of exit. For exit-based performance measures, the quarter for collecting
follow-up data is determined by the quarter in which the date of exit occurs. For
example, if the date of exit is between January 1st and March 31st, the first
quarter after exit would be April 1st through June 30th.
• Title IV VR program –
o The participant’s record of service is closed in accordance with 34 CFR § 361.56
because the participant has achieved an employment outcome; or the individual
has not achieved an employment outcome or the individual has been determined
ineligible after receiving services in accordance with 34 CFR § 361.43.
o VR program participants are not considered to have exited if the service record is
closed because the participant has achieved a supported employment outcome in
an integrated setting, but not in competitive integrated employment.
o The RSA-911 data element 353 (Date of Exit) is the VR equivalent of PIRL data
element 901 (Date of Program Exit). For VR program participants who have
achieved an employment outcome, the exit date is at least 90 days after the
attainment of the employment outcome and the individual has met the
requirements under 34 CFR 361.56. For VR program participants who have not
achieved an employment outcome or have been determined ineligible after
receiving services in accordance with 34 CFR 361.43, the exit is based on the date
of the determination to close the service record.
Common Exit for DOL–Administered Programs Only:
DOL encourages States to use a “common exit” for DOL-administered programs, and it
envisions full implementation of a common exit across the DOL-administered core
programs within each State. While DOL encourages States that implement common exit
policies to include all DOL-administered non-core programs within the scope of each
State’s common exit policy, DOL recognizes the challenges this potentially poses. The
decision of whether to implement a common exit policy, or to include DOL-administered
non-core programs within that policy, is ultimately left to each state, subject to the
following requirements and exceptions. The WIOA final rule allows for States to
establish common exit policies that include any of the DOL-administered non-core
programs (as defined in Appendix II) except for the H-1B Job Training Programs, which
are not included in the list of required one-stop partners in WIOA section 121(b)(1)(B).
A “common exit” occurs when a participant, enrolled in multiple DOL-administered
partner programs, has not received services from any DOL-administered program to
which the common exit policy applies for at least 90 days, and no future services are
planned. States that retain or develop a common exit policy must require that a
participant is only exited when all the criteria for exit are met for the WIOA titles I and
III core programs to which the common exit policy applies, as well as any additional
DOL-administered required partner programs to which the State’s common exit policy
applies in which the participant is enrolled. The WIOA title I and title III core programs
are:
• WIOA title I Adult program;
• WIOA title I Dislocated Worker program;
• WIOA title I Youth formula program; and
• Wagner-Peyser Act Employment Service program.
Additionally, DOL encourages the additional required partner programs listed in section
121(b)(1)(B) of WIOA (i.e., the title I non-core programs) that are under the authority of
DOL to be included in the common exit policy. Those partner programs, which may15 be
included in a common exit policy, are as follows:
• Job Corps program, under WIOA section 141 et seq.;
• Native American programs, under WIOA section 166;
• National Farmworker Jobs program, under WIOA section 167;
• National Dislocated Worker Grants, under WIOA section 170;
• YouthBuild program, under WIOA section 171;
• Senior Community Service Employment Program (SCSEP), authorized under title V
of the Older Americans Act of 1965 (42 U.S.C. 3056 et seq.);
• Trade Adjustment Assistance program (TAA), authorized under chapter 2 of title II of
the Trade Act of 1974 (19 U.S.C. 2271 et seq.);
• Jobs for Veterans State Grants program (JVSG), authorized under chapter 41 of title
38, United States Code; and
• Reentry Employment Opportunities program (REO), authorized under section 212 of
the Second Chance Act of 2007 (42 U.S.C. 17532).
If a State chooses to retain or implement a common exit policy, the policy must require
that a participant is “exited” when that individual has not received services for 90 days,
and no future services are planned (with the exception of self-service, information-only
activities, or follow-up services) from any of the DOL-administered programs to which
the common exit policy applies, in which the participant is enrolled.
States must identify the programs for which they have adopted a common exit policy in
their annual narrative reports described in TEGL 05-18.16 Additionally, States will
identify in the Quarterly Performance Report Template (ETA-9173) the programs that
share a common exit with the program being reported.
15
Some programs may be required to be included in the common exit policy. Grantees should refer to guidance
specific to these programs for more information.
16
See Workforce Innovation and Opportunity Act (WIOA) Annual Statewide Performance Report Narrative¸ issued
November 14, 2018, DOL Employment and Training Administration Training and Employment Guidance Letter
(TEGL) 05-18, https://www.dol.gov/agencies/eta/advisories/training-and-employment-guidance-letter-no-05-18.
d. Self-Service and Information-Only Activities.
Workforce development system programs offer many services to the public, both
virtually and in person, that are general in nature and not customized to an individual’s
needs. These are commonly known as self-services or information-only services or
activities. These services do not constitute participation in a program. Therefore,
individuals who receive only self-services or information-only services or activities are
considered reportable individuals, not participants.
As described in 20 CFR § 677.150(a)(3)(ii)(A), 34 CFR § 363.150(a)(3)(ii)(A), and 34
CFR § 461.150(a)(3)(ii)(A), self-service occurs when individuals independently access
any workforce development system program’s information and activities in either a
physical location, such as an American Job Center resource room or partner agency, or
remotely via the use of electronic technologies.
However, it is important to note that not all virtual services are considered self-service.
Any individual who accesses services virtually and who is provided a level of support
from WIOA program staff beyond independent job or information-seeking would not
qualify as self-service. This more intensive level of service would qualify the individual
as a participant.
Information-only services or activities are those that provide readily available
information that does not require an assessment by a staff member of the individual’s
skills, education, or career objectives. For further information on reportable individuals
under the title I Adult and Dislocated Worker programs and on the title III Employment
Service program, refer to Understanding Reportable Individuals and Participants for
Performance: A Guide to Reporting Services at:
https://ion.workforcegps.org/resources/2017/02/22/07/41/Understanding-Reportable-
Individuals-and-Participants-for-Performance-A-Guide-to-Reporting-Services. Please
note that this guide is based on the information in this section and on Attachment VII,
Table A of this guidance.
e. Period of Participation.
For all indicators, a period of participation refers to the period of time beginning when an
individual becomes a participant and ending on the participant’s date of exit from the
program. States must count each participant’s exit during the same program year as a
separate period of participation for purposes of calculating levels of performance. For all
indicators, except the measurable skill gains indicator, a new period of participation is
counted each time a participant re-enters and exits the program—even if both exits occur
during the same program year. For the Measurable Skill Gains indicator, both periods of
participation are counted even if they do not exit during the program year for the second
period of participation, as both enrollments occur within the same program year and
Measurable Skill Gains is not an exit-based indicator. The skill gain may be counted as
soon as it is earned at any point during the program year in which it was earned.
Attachment V illustrates the counting of periods of participation and its relation to each
performance indicator.
A person with more than one period of participation in a program year is counted
separately for each period of participation in both the numerator and denominator of each
applicable performance indicator. Therefore, the person is counted multiple times—once
for each period of participation. Specific examples of counting periods of participation
are included in Attachment VI.
State levels of performance on all primary indicators under WIOA are calculated as a
percentage of the number of outcomes achieved for each reporting period (whether
quarterly or annually, as applicable) by the number of periods of participation during the
same reporting period.
Reporting Unique Participants
The Departments have determined it necessary to calculate the unique number of
participants being served each program year, by each core program. As a result, it is
likely that many States and programs will need to modify their data systems and
processes to be able to track each period of participation (i.e., a duplicate count) while
also retaining the ability to calculate an unduplicated count of individual participants
across multiple periods of participation in any given program year.
To meet this requirement, States must:
1. Develop systems to track multiple periods of participation within a program year;
2. Calculate a unique count of individual participants across multiple periods of
participation in any given program year; and
3. Establish a unique identification number that will be retained by the same individual
across multiple programs.
Note that the Departments will not accept an SSN as a form of unique identifier unless
specifically noted and required under the particular program.
f. Career Service and Training Service Guidance.
WIOA section 116(d)(2) specifies the data elements and outcomes to be included in the
Statewide Annual Performance report for WIOA core programs. One of those elements
is: “the average cost per participant of those participants who received career and training
services, respectively, during the most recent program year and the three preceding
program years” (section 116(d)(2)(F) of WIOA). WIOA provides specific definitions for
career services (section 134(c)(2)), training services (section 134(c)(3)), and
administrative costs (section 3(1)).
Classifying Career Services and Training Services
When the definitions of career services and training services do not directly correlate to
all the services provided by a core program, the Departments have developed separate
tables in Attachment VII, Tables A through D of this TEGL identifying which specific
services are to be classified as career services and which services are to be classified as
training services. When a program service includes components of both career services
and training services, the programs must use those tables to determine which category
will be used to ensure uniform reporting among all States and agencies. It may not be
possible to classify all of a program’s services as either a career or a training service. In
other words, a program may provide services that go beyond the scope of career services
and training services (e.g., follow-up services, for participants in the title I Adult,
Dislocated Worker, or Youth program, or instructional or program services, for
participants in the title II AEFLA program). In such instances, the program must report
only those services that satisfy the definition of career services and training services for
this particular reporting purpose.
Identifying Career Services and Training Service Costs
WIOA requires that the costs for career and training services be determined separately.
Given that WIOA defines “administrative costs” separately from the definitions of career
services and training services, the Departments made clear in the WIOA Performance
ICR that States must not include administrative costs when reporting costs for career
services and costs for training services.
Career and training costs include any career service or training service provided by a core
program, regardless of whether the service occurred “at” a one-stop center. Each of the
data elements required by section 116(d)(2) is presented in the context of activities
performed and services provided by the core programs, with no specificity that the
activities or services be provided in a one-stop center. Additionally, section
121(b)(1)(A)(i) of WIOA states that one-stop partners must “provide access through the
one-stop delivery system to such program or activities carried out by the entity, including
making the career services described in section 134(c)(2) that are applicable to the
program or activities available at the one-stop centers (in addition to any other
appropriate locations).”
Therefore, consistent with the statutory requirement, at least some career services must be
provided at the American Job Center. However, not all partners must provide career
services at the American Job Center.
Calculating Career Service and Training Service Costs
Career Service Costs
The calculation for the cost of providing career services described in section 134(c)(2):
▪ Title I Adult, title I Dislocated Worker, title I Youth, title III Employment
Service, and title IV VR programs:
Career Services Costs = Total Expenditures for Career Services / Total Participants
receiving Career Services in the Program
▪ Title II AEFLA program:
Career Services Costs = Total Expenditures for Career Services / Total participants
receiving career services in the Program.
Core programs define the numerator in the calculation of career service costs differently;
therefore, the numerator for each should be adjusted accordingly as follows:
▪ Title I Adult, Dislocated Worker, and Youth17 programs:
Total Expenditures for Career Services is calculated by subtracting the sum of
administrative expenditures and training expenditures from total expenditures. It is
important to note that the costs incurred by these particular programs are
categorized only as costs for career services, training services, and administrative
costs.
▪ Title II AEFLA program:
Total Expenditures for Career Services is the sum of expenditures for career
services indicated in Attachment VII, Table C, provided by the Program.
17
For title I Adult, Dislocated Worker, and Youth programs; DOL has developed a tool to help grantees determine
which activities fall into which categories for calculating career and training services costs.
https://performancereporting.workforcegps.org/resources/2019/07/05/13/29/Cost-Per-Participant-Tool-WIOA-Annual-Performance-Report
▪ Title III Employment Service:
Total Expenditures for Career Services is calculated by subtracting the sum of
administrative expenditures from total expenditures. It is important to note that the
costs incurred by this particular program are categorized only as costs for career
services and administrative costs.
▪ Title IV VR program:
Total Expenditures for Career Services is the sum of the costs of purchased career
services and career services provided directly by VR agency staff. The Total
Participants Receiving Career Services in the Program is the total number of
participants receiving either purchased career services or career services provided
directly by VR agency staff.
Training Service Costs
▪ Average Cost of Training Services per Participant = Total expenditures for training
services (not including administrative costs) / the total number of participants
receiving such services.
Calculating Training Service Costs – Special Circumstances
▪ Calculating training service costs when a participant is enrolled in a training
program that spans program years:
Training cost should be reported as they were expended in each year, if the total
expenditures for each year can be determined. If only the total cost of training
across several program years is known, the total costs should be reported in evenly
distributed amounts across program years.
▪ Calculating training service costs when a participant is co-enrolled and the partner
program is contributing to the training (i.e., shared costs):
If participants are co-enrolled and a partner program is contributing to training
costs, States should only report the portion of training costs paid by the program
completing the statewide performance report. The partner program should report its
share of the training costs on its own statewide performance report.
▪ Title I Adult, Dislocated Worker, and Youth programs:
Training costs for title I programs use the same definitions that are used for training
expenditures (including Incumbent Worker Training expenditures, as appropriate)
in the ETA-9130 financial reports for each program.
▪ Title II AEFLA program:
Total Expenditures for Training Services is the sum of expenditures for training
services indicated in Attachment VII, Table C, provided by the Program.
▪ Title III Employment Service:
There are no training costs associated with the Employment Service.
▪ Title IV VR program:
Total Expenditures for Training Services is the sum of the costs of purchased
training services and training services provided directly by VR agency staff. The
Total Participants Receiving Training Services in the Program is the total number
of participants receiving either purchased training services or training services
provided directly by VR agency staff.
Note: A participant who receives more than one career service during the participant’s
period of participation is included in the denominator for the career services calculation
only one time. The costs of all the career services the participant received are included in
the numerator. Similarly, a participant who receives more than one training service
during the participant’s period of participation is included in the denominator for the
training services calculation only one time. The costs of all the training services the
participant received are included in the numerator. However, if a participant has multiple
periods of participation during a program year, the participant will appear in the
denominator of the career and training services calculations more than one time.
For WIOA title I Adult, Dislocated Worker and Youth programs and title III Employment
Service programs, a participant who receives career services or training services from
multiple programs (e.g., title I Adult and Dislocated Worker) will be counted in the
respective career services or training service denominator for all the programs from
which they received services.
Each core program will establish a process for separating the administrative costs from
career service and training service costs.
g. Incumbent Worker Training (IWT) Under Title I.
For the WIOA title I Adult and Dislocated Worker programs, local WDBs may use up to
20 percent of their total Adult and Dislocated Worker formula allocation to provide IWT
(see WIOA section 134(d)(4)). However, the Departments do not consider individuals
who receive only IWT to be participants required for inclusion in the WIOA performance
indicator calculations. Therefore, individuals who receive only IWT are not included in
WIOA performance indicator calculations for the core programs.
The Departments do not consider individuals receiving IWT to be participants for the
purpose of inclusion in WIOA performance indicator calculations because of WIOA
section 134(d)(4)’s unique eligibility requirements. Unlike other types of training,
incumbent worker eligibility is determined at the employer level by the local WDB,
which determines if the employer is eligible to have its employees receive IWT. There is
no separate determination of the eligibility of any particular employee to receive IWT.
Therefore, an incumbent worker does not have to meet the eligibility requirements for
career services and training services for the Adult and Dislocated Worker programs under
WIOA. However, if the incumbent worker meets eligibility requirements, they may also
be enrolled as a participant and receive other services from the WIOA Adult or
Dislocated Worker programs or be a participant in a separate WIOA program. In that
case, their participation would be reported under the appropriate WIOA indicator of
performance. This means that there are two distinct categories of IWT recipients, those
that are participants and are reported according to the same guidelines as any other
participant receiving training, and those who are reportable individuals who are receiving
IWT. All recipients of IWT must be reported in the DOL-only PIRL under data element
number 907 (Recipient of Incumbent Worker Training), regardless of whether they
become a participant in one of the WIOA programs.
The Departments also encourage the collection of incumbent worker SSNs as part of the
training contract with the employer so that wage records will be available for these
individuals. If no SSN is available, the State or Local WDB may use supplemental wage
information to verify the wages reported. Incumbent worker training that is funded with
Statewide Rapid Response funds (data element 908 in the DOL-only PIRL) under WIOA
section 134(a)(2)(A)(i)(I) must also be reported under DOL-only PIRL data element 1501
(Most Recent Date Received Rapid Response Services).
Special Conditions for Reportable Individuals Receiving IWT
Unlike other reportable individuals, although reportable individuals receiving IWT are
not participants for the purpose of inclusion in WIOA performance indicator calculations,
States and local areas are still required to report certain participant and performance data
on all reportable individuals who receive only incumbent worker training. The required
elements for these type of incumbent worker individuals are limited to the appropriate
reportable individual code (“4” in PIRL 903 or PIRL 904), basic information, and the
outcome elements needed to calculate incumbent worker training performance indicators
for employment in the 2nd and 4th quarters after exit, Median earnings in the 2nd quarter
after exit, Measurable Skill Gains, and Credential Attainment (see Attachment VIII for
specific list of required elements). Since reportable individuals do not report a Date of
Program Entry or Date of Program Exit, the Departments will reference the most recent
date completed or withdrew from training to establish the cohorts for measuring
outcomes for individuals who have only received IWT. Reportable individuals receiving
IWT through the title I Adult or Dislocated Worker programs must be reported in PIRL
907 using code values 1, 2, or 3. State and local boards may require additional elements
be reported to collect additional information on incumbent workers, which, if collected,
should also be reported through the PIRL.
h. Performance Score Calculation.
The calculations of performance scores and sanctions determination process are discussed
in greater detail in the Departments’ joint guidance on negotiations and sanctions.18
5. Inquiries. Questions regarding this guidance should be directed to the appropriate ETA
Regional office.
6. References. See Attachment X.
7. Attachments.
• Attachment I: Definitions of Terms Related to the Performance Accountability System
• Attachment II:
o Table A: Exclusions (PIRL Data Element 923): Title I Adult, Title I Dislocated
Worker, Title II AEFLA, Title III Employment Service, and WIOA Title IV VR
Programs;
o Table B: Exclusions (PIRL Data Element 923): Title I Youth program; and
o Table C: Exclusions: Sec. 225 of WIOA
• Attachment III: Wage Conversion Chart
• Attachment IV:
o Table A: Effectiveness in Serving Employers’ Data Elements Specifications
o Table B: Effectiveness in Serving Employers’ Specifications: Employer Repeat
Business Customers and Penetration Rate
• Attachment V: Periods of Participation – Effects on Indicators of Performance
• Attachment VI: Examples of Counting Periods of Participation for Exit-Based
Indicators of Performance
• Attachment VII:
o Table A: Participation Level Services Chart – WIOA Title I Adult, Title I Dislocated
Worker and Title III Wagner-Peyser Act Employment Service Program;
o Table B: Participation Level Services Chart – WIOA Title I Youth Program;
18
See Negotiations and Sanctions Guidance for the Workforce Innovation and Opportunity Act (WIOA) Core
Programs, joint guidance issued on February 6, 2020 via the OCTAE PM 20-2, ETA TEGL 11-19, and RSA TAC
20-02.
o Table C: Applicable Career and Training Services for WIOA Title II AEFLA
Program; and
o Table D: Participation Level Services Chart – WIOA Title IV VR Program
• Attachment VIII: Incumbent Worker Training Required Data Elements
• Attachment IX: Reporting on Reportable Individuals – Technical Details
• Attachment X: References – WIOA Operating Guidance
• Attachment XI: Change 2 Substantive Revisions Index
Attachment I
Definitions of Terms Related to the Performance Accountability System
• Common Exit – occurs when a participant, enrolled in multiple partner programs, has
not received services from any DOL-administered program in which the participant is
enrolled, to which the common exit policy applies, for at least 90 days, and no future
services are planned.
• Competitive Integrated Employment – in general, for individuals with disabilities,
work performed by an individual on a part-time or full-time basis, including self-
employment within an integrated setting within the community. The individual must be
compensated at minimum wage or higher, using the higher of the Federal, State, or local
rate, and at a rate comparable to the wage paid to non-disabled workers performing the
same tasks, including receiving the same benefits and opportunities for advancement.
• Customized Training – is training that:
a. is designed to meet the specific requirements of an employer (including a group of
employers);
b. is conducted with a commitment by the employer to employ an individual upon
successful completion of the training; and
c. for which the employer pays – (i) a significant portion of the cost of training,
as determined by the local board involved, taking into account the size of the
employer and such other factors as the local board determines to be appropriate,
which may include the number of employees participating in training, wage and
benefit levels of those employees (at present and anticipated upon completion of the
training), relation of the training to the competitiveness of a participant, and other
employer-provided training and advancement opportunities; and (ii) in the case of
customized training involving an employer located in multiple local areas in the State,
a significant portion of the cost of the training, as determined by the Governor of the
State, taking into account the size of the employer and such other factors as the
Governor determines to be appropriate.
• Employment – Describes when an individual is working in a paid, unsubsidized job or, for
participants in titles I, II, or III, working 15 hours or more a week in an unpaid job on a farm
or business operated by a family member or participant. A participant enrolled in the title IV
VR program must be employed in a job that meets the definition of competitive integrated
employment, as defined in 34 CFR § 361.5(c)(9) (including customized employment, self-
employment, telecommuting, or business ownership), or supported employment, as defined
in 34 CFR 361.5(c)(53), in competitive integrated employment that is individualized and
customized, consistent with the unique strengths, abilities, interests, and informed choice of
the individual, and includes ongoing support services for individuals with the most
significant disabilities.
• Exit – As defined for the purpose of performance calculations, exit is the point after which a
participant who has received services through any program meets the following criteria:
(1) For the adult, dislocated worker, and youth programs authorized under WIOA title I, the
AEFLA program authorized under WIOA title II, and the Employment Service program
authorized under the Wagner-Peyser Act, as amended by WIOA title III, exit date is the last
date of service.
(i) The last day of service cannot be determined until at least 90 days have elapsed since the
participant last received services; services do not include self-service, information-only
services, activities, or follow-up services. This also requires that there are no plans to provide
the participant with future services.
(2)(i) For the VR program authorized under title I of the Rehabilitation Act, as amended by
WIOA title IV:
(A) The participant’s record of service is closed in accordance with 34 CFR 361.56 because
the participant has achieved an employment outcome; or
(B) The participant’s service record is closed because the individual has not achieved an
employment outcome or the individual has been determined ineligible after receiving
services in accordance with 34 CFR 361.43.
(ii) Notwithstanding any other provision of this section, a participant will not be considered
as meeting the definition of exit from the VR program if the participant’s service record is
closed because the participant has achieved a supported employment outcome in an
integrated setting but not in competitive integrated employment.
(3)(i) A State may implement a common exit policy for all or some of the core programs in
WIOA title I and the Employment Service program authorized under the Wagner-Peyser Act,
as amended by WIOA title III, and any additional required partner program(s) listed in
section 121(b)(1)(B) of WIOA that is under the authority of the Department of Labor (DOL).
(ii) If a State chooses to implement a common exit policy, the policy must require that a
participant is exited only when all of the criteria in paragraph (c)(1) of this section are met
for the WIOA title I core programs and the Employment Service program authorized under
the Wagner-Peyser Act, as amended by WIOA title III, as well as any additional required
partner programs listed in section 121(b)(1)(B) of WIOA under the authority of the DOL to
which the common exit policy applies in which the participant is enrolled.
• Incumbent worker – To qualify as an incumbent worker, the individual worker needs to
be employed in a situation that meets the Fair Labor Standards Act requirements for an
employer-employee relationship, and have an established employment history with the
employer for 6 months or more, with the following exception: in the event that the
incumbent worker training is being provided to a cohort of employees, not every
employee in the cohort must have an established employment history with the employer
for 6 months or more as long as a majority of those employees being trained do meet the
employment history requirement. An incumbent worker does not have to meet the
eligibility requirements for career and training services for Adults and Dislocated
Workers under WIOA, unless they also are enrolled as a participant in the WIOA Adult
or Dislocated Worker program.
• Integrated Education and Training Program (IET) – a service approach that provides
adult education and literacy activities concurrently and contextually with workforce
preparation activities and workforce training for a specific occupation or occupational
cluster for the purpose of educational and career advancement.
• Participant – For the WIOA title I Adult, title I Dislocated Worker, title II, and title III
programs, a participant is a reportable individual who has received services other than the
services described in 20 CFR § 677.150(a)(3) (or 34 CFR § 463.150(a)(3), as applicable),
after satisfying all applicable programmatic requirements for the provision of services,
such as eligibility determination.
As set forth in more detail in section 677.150 (or 34 CFR § 463.150, as applicable), the
following individuals are not participants:
a. Individuals in an AEFLA program who have not completed at least 12 contact
hours;
b. Individuals who only use the self-service system; and
c. Individuals who receive information-only services or activities, which provide
readily available information that does not require an assessment by a staff
member of the individual’s skills, education, or career objectives.
For the title I Youth program, a participant is a reportable individual who has satisfied all
applicable program requirements for the provision of services, including eligibility
determination, an objective assessment, and development of an individual service strategy,
and received 1 of the 14 WIOA Youth program elements identified in section 129(c)(2) of
WIOA.
For the title IV VR programs, a participant is a reportable individual who has applied and
been determined eligible for VR services, has an approved and signed IPE, and has begun to
receive services under the IPE.
• Participant Individual Record Layout (PIRL) – the data layout that provides a
standardized set of data elements, definitions, and reporting instructions that will be used to
describe the characteristics, activities, and outcomes of WIOA participants.
• Period of participation – for all indicators, except Measurable Skill Gains, a period of
participation refers to the period of time beginning when an individual becomes a participant
and ending on the participant’s date of exit from the program.
• Reportable individual – an individual who has taken action that demonstrates an intent to
use program services and who meets specific reporting criteria of the program, including:
1) Individuals who provide identifying information;
2) Individuals who only use the self-service system;
3) Individuals who only receive information-only services or activities; or
4) For the purposes of the title IV VR program only, a student with a disability who
solely receives pre-employment transition services, and who has not applied or been
determined eligible for VR services and who does not have an approved and signed
IPE.
• Secondary school diploma – a high school diploma recognized by a State and that is
included for accountability purposes under the Elementary and Secondary Education Act of
1965 (ESEA), as amended by the Every Student Succeeds Act (ESSA).
• Unsubsidized employment – employment in the private sector or public sector for which the
employer does not receive a subsidy from public funds to offset all or a part of the wages and
costs of employing an individual.
Attachment II
Table A
Exclusions (PIRL Data Element 923)
Attachment II – Table A
Exclusions – Apply To All Participants In
Title I Adult, Title I Dislocated Worker, Title II AEFLA,
Title III Employment Service, and Title IV VR Programs
▪ The participant exits the program because the participant has become incarcerated in a
correctional institution or has become a resident of an institution or facility providing 24-hour
support such as a hospital or treatment center during the course of receiving services as a
participant.
▪ The participant exits the program because of medical treatment and that treatment is expected to
last longer than 90 days and precludes entry into unsubsidized employment or continued
participation in the program.
▪ The participant is deceased.
▪ The participant exits the program because the participant is a member of the National Guard or
other reserve military unit of the armed forces and is called to active duty for at least 90 days.
▪ The participant, who was determined to be eligible for program services, is later determined not to
have met the program’s eligibility criteria. This exclusion applies only to the VR program, in which
participant eligibility is routinely revisited during the participation period. For example, in the VR
program, an individual may be presumptively eligible in accordance with program regulations and
later the individual is found to be too severely disabled to benefit from VR services. As another
example, a participant may decide, after receiving some services, to pursue sheltered
employment. Because an individual must pursue an employment outcome, and sheltered
employment does not meet the definition of an employment outcome for purposes of the VR
program, this individual would be determined to be no longer eligible for the VR program. For
titles I, II, and III, program eligibility is determined at the time an individual becomes a participant
and such eligibility is not revisited during the individual’s participation in the program.
Table B
Exclusions (PIRL Data Element 923)
Attachment II – Table B
Exclusions – Apply to Participants in Title I Youth Program
▪ The participant exits the program because the participant has become incarcerated in a
correctional institution or has become a resident of an institution or facility providing 24-hour
support such as a hospital or treatment center during the course of receiving services as a
participant.
▪ The participant exits the program because of medical treatment and that treatment is expected to
last longer than 90 days and precludes entry into unsubsidized employment or continued
participation in the program.
▪ The participant is deceased.
▪ The participant exits the program because the participant is a member of the National Guard or
other reserve military unit of the armed forces and is called to active duty for at least 90 days.
▪ The participant is in the foster care system as defined in 45 CFR 1355.20(a) and exits the program
because the participant has moved from the local workforce area as part of such a program or
system.
Table C
Exclusions: Section 225 of WIOA
Attachment II – Table C
Exclusions – Apply to Participants in Title II AEFLA Program
▪ A Title II AEFLA participant, who is a criminal offender in a correctional institution, receives services
under section 225 of WIOA. When these participants remain incarcerated after exit from the
program, they are excluded from the calculation of the following WIOA indicators of performance:
- Employment rate – 2nd quarter after exit;
- Employment rate – 4th quarter after exit;
- Median earnings – 2nd quarter after exit; and
- Credential attainment.
▪ All section 225 participants are included in the Measurable Skill Gains indicator.
Attachment III
Wage Conversion Chart
Note: When using this chart, as described in the joint supplemental wage information
guidance, core programs must ensure that information gathered is representative of the
participant’s regular hours and earnings.19 It is important to note that when collecting
supplemental wage information for the median earnings indicator, programs must only report
those wages that are actually paid to the participant during the quarter, not projected amounts
based on this wage conversion chart.
Attachment III – Wage Conversion Chart
This is a guide to convert various wage and earnings inputs to a quarterly wage as required in PIRL data
elements 1703, 1704, 1705, and 1706.
Directions: Collect the hourly/weekly/bi-weekly/monthly/annual wages from the participant and enter
that value in the appropriate cell. The example input values in red must be replaced with the appropriate
information collected from the participant to calculate the reportable quarterly wage.
Convert Hourly Rate to Quarterly Wages
Hourly hours worked
13 weeks per
Rate per week on average Quarterly Wages
quarter
($xxx.xx/hour) (xx.x)
$7.25 X 32.0 X 13 = $3,016.00
Convert Weekly Wages to Quarterly Wages
Weekly
Wages 13 weeks per quarter Quarterly Wages
($xxxxx.xx)
$290.00 X 13 = $3,770.00
Convert Biweekly Wages to Quarterly Wages
Biweekly
Wages 6.5 biweekly pay periods per quarter Quarterly Wages
($xxxxx.xx)
$580.00 X 6.5 = $3,770.00
Convert Monthly Wages to Quarterly Wages
Monthly
Wages 3 months per quarter Quarterly Wages
($xxxxx.xx)
$1,256.67 X 3 = $3,770.01
Convert Annual Wages to Quarterly Wages
Annual
Wages 4 quarters per year Quarterly Wages
($xxxxxx.xx)
$15,080.00 / 4 = $3,770.00
19
See Guidance on the use of Supplemental Wage Information to implement the Performance Accountability
Requirements under the Workforce Innovation and Opportunity Act, joint guidance issues on June 1, 2017 via the
Office of Career, Technical, and Adult Education (OCTAE) Program Memorandum 17-6, DOL Employment and
Training Administration Training and Employment Guidance Letter (TEGL) 26-16, and Rehabilitation Services
Administration (RSA) Technical Assistance Circular (TAC) 17-04.
Attachment IV
Table A
Effectiveness in Serving Employers Data Elements and Specifications
(OMB Control: 1205-0526, Expires: 05-31-2024)
Attachment IV – Table A
WIOA Effectiveness in Serving Employers Data Elements: Employer Penetration Rate & Repeat Business Customers
DATA TYPE/ FIELD
DATA ELEMENT NO. DATA ELEMENT NAME DATA ELEMENT DEFINITIONS/INSTRUCTIONS CODE VALUE
LENGTH
E1 Employer Penetration IN 8 Record the total number of establishments, as defined XXXXXXXX
Rate (Numerator) by the Bureau of Labor Statistics Quarterly Census of
Earnings and Wages program that received a service
or, if it is an ongoing activity, are continuing to receive
a service or other assistance during the reporting
period.
E2 Employer Penetration IN 8 Record the total number of establishments, as defined XXXXXXXX
Rate (Denominator) by the Bureau of Labor Statistics Quarterly Census of
Earnings and Wages program, located within the State
during the final month or quarter of the reporting
period.
E3 Repeat Business IN 8 Record the total number of establishments, as defined XXXXXXXX
Customers by the Bureau of Labor Statistics Quarterly Census of
(Numerator) Earnings and Wages program, that received a service
or, if it is an ongoing activity, are continuing to receive
a service or other assistance during the reporting
period (E1), AND who used a service anytime within
the previous three years (E4).
E4 Repeat Business IN 8 Record the number of unique business customers XXXXXXXX
Customers (establishments, as defined by the Bureau of Labor
(Denominator) Statistics Quarterly Census of Earnings and Wages
program) who have received a service previously in
the last three years.
Note: Retention rate specifications are not mentioned here as that information is collected by individual participant and is part of the PIRL.
Table B
Effectiveness in Serving Employers Specifications
(OMB Control: 1205-0526, Expires 05-31-2024)
Employer Repeat Business Customers and Penetration Rate
Attachment IV – Table B
B – Employer Services Reporting Specifications/Instructions
Employer Information and Enter the total number of establishments that, during the reporting period, received staff-assisted
Support Services services designed to educate them about and engage them in the local job market/economy and the
range of services available through the local One-Stop delivery system. Establishment information
services may be provided in a variety of service interventions including orientation sessions,
workshops, or other business consultations (e.g., initial site visits). Information and support services
that are delivered to establishments through mass mailings or communications, “cold” calling or other
follow-up contacts, and regular establishment newsletters, brochures, or publications are not
reportable services under this category.
These services include, but are not limited to, providing information on:
▪ State and Federal tax credits or workforce investment incentives (State and Federal tax
credits (WOTC) or workforce investment incentives);
▪ Customized workforce information on State, regional and local labor market conditions,
industries, occupations, and the characteristics of the workforce, skills businesses need, local
employment dynamics information such as workforce availability, worker supply and demand,
business turnover rates, job creation, and job identification of high growth and high demand
industries; and
▪ Proactive linkage and referral of establishments to community resources that support their
workforce needs.
Workforce Recruitment Enter the total number of establishments that, during the reporting period, received workforce
Assistance recruitment assistance from staff or remotely through electronic technologies.
Activities include, but are not limited to, assisting employers to meet their human capital and skilled
workforce needs by:
B – Employer Services Reporting Specifications/Instructions
▪ Supporting employers’ search for qualified candidates;
▪ Securing information on job requirements and providing employers with One-Stop staff
support for candidate screening and pre-employment interviews at the One-Stop Career
Center (or affiliate site) or on site at the place of business;
▪ Taking job order information and promoting the employment opportunities (e.g., advertising
the opening to the workforce);
▪ Conducting special recruitment efforts including out-of-area or out-of-state recruitment for
candidates with special skills;
▪ Organizing, conducting, and/or participating in job fairs;
▪ Providing employers with meeting/work space at the One-Stop Career Center (or an affiliate
site) for screening or interviewing;
▪ Conducting pre-employment testing, background checks and assistance in completion of the
I-9 paperwork; and
▪ Providing employers with job and task analysis services, and absenteeism analysis.
Engaged in Strategic Enter the total number of establishments that, during the reporting period, were engaged in either
Planning/Economic workforce investment strategic planning or business growth and economic development strategic
Development planning. These activities could include, but are not limited to, participating in community based
strategic planning, sponsoring employer forums, securing information on industry trends, providing
information for the purpose of corporate economic development planning, and partnering in
collaborative efforts to identify workforce challenges and developing strategies to address those
challenges.
Accessing Untapped Labor Enter the total number of establishments that, during the reporting period, established pipeline
Pools activities in partnership with the public workforce system. Activities include, but are not limited to,
outreach to youth, veterans, individuals with disabilities, older workers, ex-offenders, and other
targeted demographic groups; industry awareness campaigns; joint partnerships with high schools,
community colleges, or other education programs to improve skill levels; and programs to address
limited English proficiency and vocational training.
Training Services Enter the total number of establishments that, during the reporting period, received publicly funded
training assistance, including customized training, OJT, and incumbent worker training.
B – Employer Services Reporting Specifications/Instructions
Incumbent Worker Training Enter the total number of establishments that, during the reporting period, received publicly funded
Services incumbent worker training assistance.
Rapid Response/Business Enter the total number of establishments that, during the reporting period, received an initial on-site
Downsizing Assistance visit or contact to either (a) discuss the range of rapid response services and other assistance available
to workers and employers affected by layoff, plant closures, or natural disasters, or (b), as required by
WIOA section 3(51) (A), plan a layoff response following notification of a current or projected
permanent closure or mass layoff, including natural or other disasters.
Planning Layoff Response Of the total number of establishments reported above, enter the total number of establishments that
received an initial on-site visit or contact, as required by WIOA section 3(51)(A), to plan a layoff
response following notification of a current or projected permanent closure or mass layoff, including
natural or other disasters.
C – Performance Results
Employer Penetration Rate Employer Penetration Rate (Numerator) ÷ Employer Penetration Rate (Denominator) X 100
Repeat Business Customers Repeat Business Customers (Numerator) ÷ Repeat Business Customers (Denominator) X 100
Rate
Attachment V
Periods of Participation – Effects on Indicators of Performance
ATTACHMENT V – PERIODS OF PARTICIPATION – EFFECTS ON INDICATORS OF PERFORMANCE
INDICATOR OF PERFORMANCE EFFECT
2nd and 4th Quarter Employment ▪ States1 must ensure follow up with participants as necessary to report on the WIOA employment and
Indicators; median earnings indicators of performance. These data must be reported in the calendar quarters
2nd and 4th Quarter Youth required by each measure according to the exit date of each period of participation.
Indicators; and
Median Earnings For example:
The State must report whether a participant who exits in November was employed in the second
(ending June 30th) and fourth (ending December 31st) quarters following this exit. If this
individual re-enters the program, becomes a participant, and exits in the same program year, the
State must report the same post-exit data elements after the second exit during the same
program year. The State would follow up again with the participant to determine employment in
the second and fourth quarters following the second exit (or to determine
employment/education/training for Youth participants).
▪ Participants are included in the calculation of median earnings only if employed in the second quarter
after exit.
Credential Attainment ▪ States must ensure follow-up with participants as necessary to report this outcome for each period of
participation. Reporting on this indicator requires a full year of follow-up to determine if a credential
was attained within one year after exit and to determine employment or entry into postsecondary
education or training for those who attain a secondary school diploma or recognized equivalent.
1 For purposes of the VR program, the term State, in this context, refers to each individual grantee because each VR agency is responsible for collecting and
reporting data regarding its participants.
INDICATOR OF PERFORMANCE EFFECT
▪ States report periods of participation and outcomes, if achieved, for both periods when there is more
than one period of participation in the same program year.
For example:
A participant who exits in November, re-enters and exits again in May must be provided follow-up
services for 4 quarters after exit for each period of participation (i.e., quarter ending December
31st of the next program year for the first period of participation and the quarter ending June
30th of the next program year for the second period of participation).
Measurable Skill Gains ▪ Indicator is not based on exit and, therefore; a participant with multiple enrollment dates is included
in this indicator for each program entry during a program year.
For example:
If a person has two program entry dates but only exits once within a program year, they are
counted twice for the measurable skill gains indicator, provided they meet the definition and
criteria for measurable skill gains (i.e., enrolled in education or training leading to a recognized
credential or employment during both periods of participation).
Attachment VI
Examples of Counting Periods of Participation for Exit-Based Indicators of Performance
Counting Periods of Participation: Examples for Exit-Based Indicators of Performance
Example 1
An individual:
1) becomes a participant in August 2021; and
2) exits in September 2022.
In this example, the participant’s enrollment in the program spans across two program years. However, the period of participation
does not align with the program year and there is only one period of participation.
Examples of Counting Periods of Participation for Exit-based Indicators of Performance
Counting Periods of Participation: Examples for Exit-Based Indicators of Performance
Example 2
An individual:
1) becomes a participant in September 2021;
2) exits the program in November 2021;
3) re-enrolls and becomes a participant in March 2022; and
4) exits the program again in May 2022.
In this example, the participant has two periods of participation during a single program year. Because both exit dates occurred within
the same program year (July 2021 – June 2022), the participant has two periods of participation for Program Year 2021. Therefore,
exit-based performance indicators should be collected and calculated based off both periods of participation; two separate outcomes
will be based on the November 2021 exit and May 2022 exit, respectively.
Example of Counting Periods of Participation for Exit-based Indicators of Performance
Counting Periods of Participation: Example for Exit-Based Indicators and the Measurable Skill Gains Indicator of Performance
Example 3 - REVISED
An individual:
1) becomes a participant in August 2021; and
2) exits the program in November 2022.
In this example, the participant has one period of participation which spans two program years (Program Year 2021 and Program Year
2022) and will be reported once for the purpose of exit-based indicators. Also, in this example, the participant must be reported twice
(once in Program Year 2021 and once in Program Year 2022) for the measurable skill gains indicator because this indicator of performance
must be reported at least once per program year for each participant and because the reporting is not triggered by exit. The individual is
counted as a participant in both Program Year 2021 and Program Year 2022 because they continued to receive services after July 1, 2022.
Exit-based performance indicators should be collected and calculated based on the November 2022 exit date.
Attachment VII
Table A
Participation Level Services Chart
WIOA Title I Adult, Title I Dislocated Worker, and
Title III Employment Service Programs21
Attachment VII – Table A
Category
Applicable
Adult/DW/ES Does this service of Service
PIRL Data
Service Type trigger inclusion as a (e.g., Basic,
Element
(WIOA sections 134(c)) participant? Individualized,
Number(s)
Training, etc.)
Basic Career 1000,
Eligibility Determination No
Service 1002, 1007
Basic Career 1000,
Outreach, Intake, Orientation No
Service 1002, 1007
Initial assessment of skill level & other service Basic Career 1003,
Yes
needs Service 1004, 1102
Job search assistance Basic Career 1000,
No
Service 1002, 1101
(Self-directed)
Job search assistance Basic Career 1003,
Yes
Service 1004, 1104
(Staff-assisted)
1003,
1004,
1105,
Placement assistance (includes “Referred to
Basic Career 1106,
Employment”) Yes
Service 1107,
(Staff-assisted) 1108,
1109,
1110, 1111
Career Counseling (includes “Staff-assisted career Basic Career 1003,
Yes
guidance”) Service 1004, 1102
Providing info on in-demand sectors, occupations, Basic Career 1000,
No
or nontraditional employment Service 1002, 1103
1003,
Provision of referrals and associated coordination Basic Career
Yes 1004,
of activities with other programs and services Service
1113, 1115
Provision of workforce and labor market Basic Career 1000,
No
employment statistics information Service 1002, 1103
21 Note that this chart does not include all available services that may be provided, but rather those services
specifically authorized under WIOA sec. 134(c)(2). Note that while services like supportive services or follow up
services do not trigger participation, these services can only be provided to someone who has already received a
participant-level service (see the Supportive Service Desk Reference on WorkforceGPS for more details).
Attachment VII – Table A
Category
Applicable
Adult/DW/ES Does this service of Service
PIRL Data
Service Type trigger inclusion as a (e.g., Basic,
Element
(WIOA sections 134(c)) participant? Individualized,
Number(s)
Training, etc.)
Basic Career 1000,
Provision of info on job vacancies No
Service 1002, 1103
Provision of info on job skills necessary to fill Basic Career 1000,
No
vacancies Service 1002, 1103
Provision of info on local demand occupations, Basic Career 1000,
with earnings, skill requirements, and No
Service 1002, 1103
opportunities for advancement for those jobs
Provision of performance and program cost info Basic Career 1000,
No
for providers of education and training Service 1002, 1100
Basic Career 1000,
Provision of info on local performance No
Service 1002, 1100
Provision of info on availability of supportive Basic Career 1000,
No
services or assistance Service 1002, 1100
1003,
Basic Career
Referral to supportive services Yes 1004,
Service
1113, 1115
Provision of information and meaningful Basic Career 1003,
Yes
assistance filing for UI Service 1004, 1112
Basic Career 1003,
Assistance establishing eligibility for financial aid Yes
Service 1004, 1116
Individualized 1004,
Comprehensive and specialized assessments Yes
Career Service 1200, 1201
1004,
Development of IEP Individualized
Yes 1200,
Career Service
1201, 1202
Individualized 1004,
Group Counseling Yes
Career Service 1200, 1201
Individualized 1004,
Individual Counseling Yes
Career Service 1200, 1201
Individualized 1004,
Career Planning Yes
Career Service 1200, 1201
1004,
Short-term prevocational services Individualized
Yes 1200,
Career Service
1201, 1210
1004,
Internships and work experiences (including
1200,
transitional jobs) Individualized
Yes 1201,
Career Service
1203,
1205, 1211
Individualized 1004,
Workforce preparation activities Yes
Career Service 1200, 1201
Attachment VII – Table A
Category
Applicable
Adult/DW/ES Does this service of Service
PIRL Data
Service Type trigger inclusion as a (e.g., Basic,
Element
(WIOA sections 134(c)) participant? Individualized,
Number(s)
Training, etc.)
1004,
Financial literacy services Individualized
Yes 1200,
Career Service
1201, 1206
Out-of-area job search assistance and relocation Individualized 1004,
Yes
assistance Career Service 1200, 1201
1004,
English-language acquisition and integrated Individualized
Yes 1200,
education and training programs Career Service
1201, 1207
1300,
1301,
1302,
1303,
1304,
1305,
1306,
1307,
Training services under WIOA section 1308,
134(c)(3)(D) with exception of section Yes Training 1309,
134(c)(3)(D)(iii) (incumbent worker training) 1310,
1311,
1312,
1313,
1314,
1315,
1316,
1317,
1318, 1319
n/a (must be a
Supportive Services authorized in WIOA section Supportive
participant first to 1409
134(d)(2) and defined in 20 CFR 680.900 Services
receive)
n/a (must be a
Follow up
Follow up services participant first to 1503
service
receive)
Incumbent Worker Training No22 Training 907
*Note: Receipt of any of the three types of services (Basic, Individualized, or Training) makes an
individual a “Reportable Individual” while it only takes the receipt of one service that triggers
participation to be considered a participant. However, in Quarterly Performance Reports only those
Reportable Individuals that are not participants are displayed in the Reportable Individual counts.
22
Although Incumbent Worker Training is not a self-service or information-only service, individuals are not
required to meet eligibility requirements for the Adult or Dislocated Worker programs to receive Incumbent Worker
Training.
Table B
Participation Level Services Chart
WIOA Title I Youth Program
Attachment VII – Table B
Does this service
Youth Service Type Section trigger inclusion Category of Applicable PIRL Data
129(c)(2) as a Service24 Element Number(s)
participant?
Tutoring, study skills training,
Yes Career Service 1402
dropout prevention
Alternative secondary school
Yes Career Service 1403
services
Paid and unpaid work
Yes Career Service 1205, 1405
experience
1300, 1302, 1303, 1306,
1307, 1308, 1309, 1310,
Occupational skills training Yes Training 1311, 1312, 1313, 1314,
1315, 1316, 1317, 1318,
1319
Education offered
concurrently with workforce Yes Career Service 1407
preparation
Leadership development Yes Career Service 1408
Supportive Services Yes Career Service 1409
Adult mentoring Yes Career Service 1410
Follow-up services No Career Service 1412
Comprehensive guidance and
Yes Career Service 1411
counseling
Financial literacy education Yes Career Service 1206
Entrepreneurial skills training Yes Career Service 1413
Services that provide labor
Yes Career Service 1414
market information
Postsecondary preparation and
Yes Career Service 1415
transition activities
23 All Youth program elements, except follow-up services, trigger participation following eligibility determination,
objective assessment, and completion of the individual service strategy.
24
Note that the categorization of career services and training services for the title I Youth program differs from the
title I Adult and Dislocated Worker programs.
Table C
Applicable Career and Training Services for
WIOA Title II AEFLA Program
Attachment VII – Table C
Career and Training Services Applicable to AEFLA25 Category of Service
Outreach, intake, and orientation information Career Service
Initial assessment of skill levels including literacy, numeracy, Career Service
and English language proficiency, as well as aptitudes,
abilities, and supportive services needs
Referrals to and coordination of activities with other programs Career Service
and services
Provision of performance information and program cost Career Service
information on eligible providers of education, training, and
workforce services by program and type of provider
Provision of information on availability of supportive services Career Service
or assistance and appropriate referrals (including child care;
child support; medical or child health assistance available
through the State’s Medicaid program and CHIP; SNAP
benefits; EITC; assistance under TANF, and other supportive
services and transportation)
Integrated education and training (IET) programs26 Training Service
25
Sections 678.430(b)(8) and 678.430(b)(11) of the WIOA Joint Rule identify workforce preparation activities and
English language acquisition programs as applicable career services authorized to be provided through the one-stop
delivery system by required one-stop partners. However, these are also services specifically authorized by AEFLA
and provided by eligible providers as instructional or program services. Because of this, the program services and
career services costs do not lend themselves to differentiation. Therefore, on the WIOA Statewide and Local
Performance Report Template, workforce preparation activities and English language acquisition programs are not
included in the career services costs calculation.
26
If a program is using title II AEFLA funds to provide an IET program, the training component would be
categorized as a training service and should be included in the cost calculation of Training Services on the WIOA
Statewide and Local Performance Report Template.
Table D
Participation Level Services Chart
WIOA Title IV VR Program
Attachment VII – Table D
RSA-911
Vocational Rehabilitation Service Category of Service Data Element
Number(s)
Pre-Employment Transition Services: Job
Career Service 97 - 102
Exploration Counseling
Pre-Employment Transition Services: Work
Training Service 103 - 108
Based Learning Experiences
Pre-Employment Transition Services: Counseling
Career Service 109 - 114
on Enrollment Opportunities
Pre-Employment Transition Services: Workplace
Career Service 115 - 120
Readiness Training
Pre-Employment Transition Services: Instruction
Career Service 121 - 126
in Self Advocacy
Graduate College or University Training Service 129 - 135
Four-Year College or University Training Training Service 136 - 142
Junior or Community College Training Training Service 143 - 149
Occupational or Vocational Training Training Service 150 - 156
On the Job Training Training Service 157 - 163
Registered Apprenticeship Training Training Service 164 – 169
Basic Academic Remedial or Literacy Training Training Service 170 – 176
Job Readiness Training Training Service 177 – 183
Disability Related Skills Training Training Service 184 – 190
Miscellaneous Training Training Service 191 – 197
Randolph-Sheppard Entrepreneurial Training Training Service 198 – 204
Customized Training Training Service 205 – 211
Assessment Career Service 212 – 218
Diagnosis and Treatment of Impairment Career Service 219 – 225
Vocational Rehabilitation Counseling and
Career Service 226 – 232
Guidance
Job Search Assistance Career Service 233 – 239
Job Placement Assistance Career Service 240 – 246
Short Term Job Supports Career Service 247 – 253
Supported Employment Services Career Service 254 – 260
Information and Referral Services Career Service 261 – 267
Attachment VII – Table D
Benefits Counseling Career Service 268 – 274
Customized Employment Services Career Service 275 – 281
Extended Services Career Service 282 – 286
Work Based Learning Experience Training Service 402 – 407
Attachment VIII
Incumbent Worker Training Required Data Elements
REQUIRED DATA ELEMENTS – INCUMBENT WORKER TRAINING
Primary Collection
Element # Element Name
Method
100 Unique Individual Identifier Local/State
101 State Code of Residence Local/State
108 - A ETA-Assigned 1st Local Workforce Board Code Local/State
403 Occupational Code of Most Recent Employment Prior to Participation (if available) Employer
404 Industry Code of Employment 1st Quarter Prior to Participation Employer
907 Recipient of Incumbent Worker Training Local/State
908 Rapid Response (if applicable) Local/State
1308 Date Completed, or Withdrew from, Training #1 Local/State
1313 Date Completed, or Withdrew from, Training #2 Local/State
1318 Date Completed, or Withdrew from, Training #3 Local/State
Most Recent Date Received Rapid Response Services (if applicable)
1501 Local/State
**Required for IW only if IWT funded with RR funds (WIOA section 134(a)(2)(A))
1600 Employed in 1st Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1601 st
Type of Employment Match 1 Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1602 Employed in 2nd Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1603 Type of Employment Match 2nd Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1604 Employed in 3rd Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1605 Type of Employment Match 3rd Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1606 Employed in 4th Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1607 Type of Employment Match 4th Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1618 Retention with the same employer in the 2nd Quarter and the 4th Quarter (WIOA) If SSN – UI wage records
1703 Wages 1st Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1704 Wages 2nd Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1705 Wages 3rd Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1706 Wages 4th Quarter After Exit Quarter (WIOA) If SSN – UI Wage records
1800 Type of Recognized Credential (WIOA) Employer follow-up
1801 Date Attained Recognized Credential (WIOA) Employer follow-up
1806 Date of Most Recent Measurable Skill Gains: Educational Achievement (WIOA) Employer follow-up
REQUIRED DATA ELEMENTS – INCUMBENT WORKER TRAINING
Primary Collection
Element # Element Name
Method
Date of Most Recent Measurable Skill Gains: Secondary Transcript/Report Card
1807 Employer follow-up
(WIOA)
Date of Most Recent Measurable Skill Gains: Post-Secondary Transcript/Report
1808 Employer follow-up
Card (WIOA)
1809 Date of Most Recent Measurable Skill Gains: Training Milestone (WIOA) Employer follow-up
1810 Date of Most Recent Measurable Skill Gains: Skills Progression (WIOA) Employer follow-up
Date Enrolled in Education or Training Program Leading to a Recognized
1811 Employer follow-up
Postsecondary Credential or Employment During the Program (WIOA)
Date Completed During Program Participant in an Education or Training Program
1813 Employer follow-up
Leading to a Recognized Credential or Employment
Attachment IX
Reporting on Reportable Individuals – Technical Details
A period of reportable individual activity refers to the period of time that begins either (a)
when a person first takes part in a qualifying reportable individual activity or (b) 91 days
after the date of exit of a preceding period of participation. A period of reportable individual
activity ends when either (a) no services have been received for more than 90 days or (b) 90
days prior to the start of a subsequent period of participation. A new period of reportable
individual activity must be recorded when more than 90 consecutive days have elapsed since
that reportable individual last engaged with the program via self-service or an information-
only service or activity. This “end of the period of reportable individual activity” is needed in
order to prevent reportable individuals who have stopped receiving services from staying in
the system indefinitely.
In cases where a person has a period of reportable individual activity lasting more than 90
days, prior to becoming a participant, two records must be reported. The first record
represents the period of reportable individual activity and must end 91 days before the date of
program entry for the subsequent period of participation. The second record represents the
period of participation and will include any reportable individual services or activities
occurring within 90 days prior to the date or program entry.
In cases where a person has a period of reportable individual activity lasting fewer than 90
days, prior to becoming a participant, only one record must be reported. The record
represents a period of participation and will include any reportable individual services or
activities occurring within 90 days prior to the date or program entry.
The same logic applies to periods of reportable individual activity occurring after a period of
participation. Any reportable individual activities occurring within 90 days after the date of
program exit will be reported as part of the period of participation. Reportable individual
activities occurring more than 90 days after the date of program exit will not be included in
the record for the period of participation. A second record representing a period of reportable
individual activity beginning more than 90 days after the date of program exit must be
reported.
Attachment X
References – WIOA Operating Guidance
▪ Workforce Innovation and Opportunity Act, Pub. L. 113-128
▪ WIOA Joint Rule for United and Combined State Plans, Performance Accountability, and
the One-Stop System Joint Provisions, 81 Fed. Reg. 55791 (Aug. 19, 2016):
https://www.federalregister.gov/documents/2016/08/19/2016-15977/workforce-
innovation-and-opportunity-act-joint-rule-for-unified-and-combined-state-plans-
performance
▪ OMB Control Number 1205-0526, WIOA Participant Individual Record Layout
▪ OMB Control Number 1205-0521, WIOA DOL-only Participant Individual Record
Layout: https://www.dol.gov/agencies/eta/performance/reporting
▪ Elementary and Secondary Education Act, as amended by the Every Student Succeeds
Act, 20 U.S.C 6301, et seq.
▪ Guidance for Validating Jointly Required Performance Data Submitted under the
Workforce Innovation and Opportunity Act (WIOA), joint guidance issued on December
19, 2018 via the Office of Career, Technical, and Adult Education (OCTAE) Program
Memorandum 19-1, DOL Employment and Training Administration Training and
Employment Guidance Letter (TEGL) 26-16, and Rehabilitation Services Administration
(RSA) Technical Assistance Circular (TAC) 19-01.
▪ Negotiations and Sanctions Guidance for the Workforce Innovation and Opportunity Act
(WIOA) Core Programs, joint guidance issued on February 6, 2020, via the Office of
Career, Technical, and Adult Education (OCTAE) Program Memorandum 20-2, DOL
Employment and Training Administration Training and Employment Guidance Letter
(TEGL) 11-19, and Rehabilitation Services Administration (RSA)
▪ Understanding Postsecondary Credentials in the Public Workforce System, issued on
June 8, 2020 by DOL Employment and Training Administration Training and
Employment Notice (TEN) 25-19:
https://wdr.doleta.gov/directives/corr_doc.cfm?DOCN=5953
▪ https://aefla.ed.gov/
▪ https://rsa.ed.gov/
▪ Department of Labor WIOA History: http://www.doleta.gov/wioa
▪ Department of Labor Employment and Training Administration (ETA) Performance
website: http://www.doleta.gov/performance
▪ Understanding Reportable Individuals and Participants for Performance: A Guide to
Reporting Services,
https://ion.workforcegps.org/resources/2017/02/22/07/41/Understanding-Reportable-
Individuals-and-Participants-for-Performance-A-Guide-to-Reporting-Services
Attachment XI
Performance Accountability Guidance TEGL 10-16 Change 2
Substantive Revisions Index
This table lists the revisions affecting policy, procedure and/or the specifications needed for the calculation of the WIOA primary indicators of
performance described in TEGL 10-16, Change 1. Accordingly, this table is not exhaustive of all changes found in this guidance. This “Change 2”
is intended to rescind and replace the originally published version of TEGL 10-16, Change 1. Each revision appears with page number reference
(from this iteration of the guidance) in the order which it appears in the guidance text and attachments.
Change
Section of TEGL Revision Details Rationale
Number
1 Throughout guidance Minor text changes to improve language and Document update.
formatting, as well as updating references.
2 Purpose (p.1) First paragraph explains the purpose of the Document update.
revisions to the previous publication of this
guidance and removes language about the
transition from WIA to WIOA.
3 Background (p.2) First paragraph explains that substantive and Document update.
technical revisions related to operational
parameters and calculations of the indicators
of performance are outlined in this
attachment.
4 F. Effectiveness in Serving Employers (p.6-7) Minor updates to reflect current status of Document update.
Effectiveness in Serving Employers pilot.
5 F. Effectiveness in Serving Employers (p.7) Added reference to supplemental wage Document update.
information guidance.
6 C. Median Earnings (p. 10-11) Added clarifying language about the Clarifying language/Aligning to
allowable uses of supplemental wage other guidance.
information for the purposes of documenting
and reporting on Median Earnings. Also
aligns to supplemental wage information
guidance.
Change
Section of TEGL Revision Details Rationale
Number
7 C. Median Earnings (p. 11) Removed VR clarification on unpaid family Document update.
workers and homemakers that is no longer
applicable.
8 Definition of a Recognized Postsecondary Added language to clarify that while certain Clarifying language.
Credential (p.13) services may not count towards the
credential indicator, they may still be
valuable services to provide.
9 Definition of a Recognized Postsecondary Added clarifying language relating to Clarifying language.
Credential (p.13) credential attainment for programs assisting
individuals with intellectual disabilities.
10 Who is included in the Denominator of the Added clarifying edits and changed header to Clarifying language.
Credential Attainment Indicator (p. 16) say “Denominator” instead of “Calculation”
11 Special Rule Relating to Secondary School Diplomas Made edits to clarify and better align Clarifying language.
and Recognized Equivalents in the Calculation of language to the language in the Credential
the Credential Attainment Indicator (p.16) Attainment section.
12 Special Rule Relating to Secondary School Diplomas Added "- the program element education Clarifying language.
and Recognized Equivalents in the Calculation of offered concurrently with workforce
the Credential Attainment Indicator (p.16) preparation" under Title I Youth
13 Measurable Skill Gains (p.18) Removed MSG types examples table. Document update.
14 Documenting Progress for Types of Measurable Updated footnote 7 to current details (was Document update.
Skill Gains (p.18) previously footnote 6).
Change
Section of TEGL Revision Details Rationale
Number
15 4. Satisfactory or better progress report… from … Added clarifying language about what it Clarifying language.
training (p.20) means to be considered an established
milestone.
16 Methodology (p.21) Added language about PIRL 1813 to align to Aligning to ICRs.
ICR.
17 Operational Parameters (p.21) Added clarifying language to Title I Adult and Clarifying language.
Dislocated Worker
18 Operational Parameters (p.22) Added second bullet "- the program element Clarifying language.
education offered concurrently with
workforce preparation" under Title I Youth.
19 Operational Parameters (p.22) Removed references to "at or above the 9th Clarifying language. Aligning to
grade level". ICRs.
20 Additional Operational Parameters (p.23) Added clarifying language about how each Clarifying language.
period of participation in an education or
training program triggers inclusion in the
MSG calculation.
21 Additional Operational Parameters (p.23) Added clarifying language that all MSGs Clarifying language.
should be recorded and that the most recent
gain of each gain type should be reported.
22 Operational Parameters - Individual Core Programs Updated language for Title II - AEFLA (second Document update. Aligning to
(p.24) bullet) to align to AEFLA-specific ICR: ICRs.
"For participants enrolled in a workplace
literacy or integrated education and training
program, performance may be measured by
achievement of any of the 5 measurable skill
gains."
Change
Section of TEGL Revision Details Rationale
Number
23 F. Effectiveness in Serving Employers (p.24-25) Updated language to reflect current status of Document update.
the pilot.
24 Methodology (p.27) Removed paragraph on how data from Titles Document update.
II and IV on employee retention will be
collected.
25 c. Pilot Program (p.29) Updated language to reflect current status of Document update.
the pilot.
26 Reportable Individual (p.30) Added clarifications about reportable Clarifying language.
individuals and participants.
27 Reportable Individual (p.30) Added footnote to resource guide on Document update.
reportable individuals.
28 Reportable Individual (p.30) Added clarifying language about who counts Clarifying language.
as reportable individuals and the purpose in
tracking reportable individuals.
29 Titles I and III Programs - Reportable Individuals Added language and updated header to Clarifying language. Aligning to
period of activity (p.31) clarify reportable individual reporting for ICRs.
Titles I and III, and to align to current ICRs.
Also moved section above participant
section.
30 Title II AEFLA Program - Reportable Individuals Updated header to remove reference to date Clarifying language. Aligning to
period of activity (p.31) of exit and align to current ICRs. ICRs.
Also moved section above participant
section.
31 Title IV VR Program - Reportable Individuals period Added language and updated header to Clarifying language. Aligning to
of activity (p.31-32) clarify reportable individual reporting for ICRs.
Title IV, and to align to current ICRs.
Also moved section above participant
section.
32 Participant (p.32-33) Added clarifying language about assessing Clarifying language.
performance.
Change
Section of TEGL Revision Details Rationale
Number
33 Programmatic Criteria For Becoming a Participant Added clarifying language to Title I Youth Clarifying language.
in Each of the Core Programs (p.33) "(other than the program element follow-up
services)".
34 Exit (p.34-35) Added clarifying language on future planned Clarifying language.
services and follow up services.
35 Common Exit for DOL–Administered Programs Added language clarifying common exit. Clarifying language.
Only (p.36)
36 Common Exit for DOL–Administered Programs Updated language to include reference to Document update.
Only (p.37) current guidance on Annual Narrative
reports for Titles I and III, and to correct
references to DOL Quarterly Performance
Reports.
37 9. Self-Service and Information-Only Activities Added clarifying language regarding virtually Clarifying language.
(p.38) accessed services.
38 10. Period of Participation (p.39) Added clarifying language clarifying the Clarifying language.
impact of periods of participation on the
measurement of MSG.
39 Career Service Costs (p.41-42) Added clarifying language for Titles II and IV. Clarifying language.
40 Training Service Costs (p.42-43) Added clarifying language for Titles I, III, and Clarifying language.
IV.
41 12. Incumbent Worker Training under Title I (p.44- Updated language to reflect current ICRs and Document update. Clarifying
45) guidance, as well as add clarifying edits. language.
42 13. Performance Score Calculation (p.45) Updated language to reference guidance on Document update.
negotiations and sanctions.
43 Attachment III, Wage Conversion Chart (p.1) Updated language to align to and reference Document update.
guidance on supplemental wage information.
44 Attachment IV (p.1-2) Updated ICR expiration dates in parenthesis Document update.
under attachment title/header.
Change
Section of TEGL Revision Details Rationale
Number
45 Attachment VI (1-3) Updated visuals and improved accessibility Document update.
of images.
46 Attachment VII - Table A Replaced table with updated table aligned to Document update. Aligning to
current ICR. ICRs.
47 Attachment VII - Table D Added language clarifying which services are Clarifying language. Document
Pre-Employment Transition Services, added update.
"Work Based Learning Experience" to table.
48 Attachment VIII - Incumbent Worker Training Removed "Date of Program Entry" and "Date Aligning to ICRs.
Required Data Elements of Program Exit" from table to align to
current ICR.
49 Attachment 9 - Calculation - Average Indicator of Removed Attachment 9 as it belongs in and Document update.
Performance is covered more completely in guidance on
negotiations/sanctions.
50 Attachment IX - Reporting on Reportable Moved technical explanation from TEGL to Aligning to existing ICRs and
Individuals - Technical Details new attachment, Attachment IX. other guidance.
51 Attachment 10 - Calculations - WIOA Indicators of Removed Attachment 10 as information is Document update.
Performance covered more completely in existing ICRs and
technical assistance materials.
52 Attachment 11 - References Updated to include other joint guidance and Document update.
renumbered to Attachment X.
53 Attachment 12 Updated to remove updates from change 1 Document update.
to this guidance, added updates from this
change 2 of this guidance Renumbered to
Attachment XI.
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