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Veterans retraining outreach and reporting

Summary ETA instructed the public workforce system on outreach to Veterans Retraining Assistance Program participants, offering employment help, and reporting outcomes. It attached reporting materials. TEGL 8-12, Change 1 later rescinded this base letter.
Document
Federal guidance
Agency
U.S. Department of Labor, Employment and Training Administration (ETA)
Document number
TEGL No. 8-12
Date issued
October 5, 2012
Status
Rescinded
TEGL 8-12, Change 1 expressly rescinded the base TEGL 8-12. ETA lists the older advisory Canceled as of 2026-10-24; its own PDF prints Expiration Date: Continuing and Rescissions: None.
Status last verified October 24, 2026

Is this still the rule?

This document has been rescinded. Ezel checks what federal law requires today, under current federal labor law, and answers your situation with citations.

This document has been rescinded
TEGL 8-12, Change 1 expressly rescinded the base TEGL 8-12. ETA lists the older advisory Canceled as of 2026-10-24; its own PDF prints Expiration Date: Continuing and Rescissions: None. It no longer reflects the agency's current position. Treat this page as historical context, not current guidance, and verify current law before relying on anything here.
About this page: The full text below is the official document from U.S. Department of Labor, Employment and Training Administration (ETA). Ezel adds the plain-English summary and tracks the document's status. The official source linked on this page is authoritative for any reliance.

Accessible letter PDF: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2012/TEGL_8_12_Acc.pdf

CLASSIFICATION
   EMPLOYMENT AND TRAINING ADMINISTRATION                Wagner-Peyser/WIA/VETS
               ADVISORY SYSTEM                           CORRESPONDENCE SYMBOL
                                                         OWI/OPDR
          U.S. DEPARTMENT OF LABOR
                                                         DATE
             Washington, D.C. 20210                      October 5, 2012


ADVISORY:       TRAINING AND EMPLOYMENT GUIDANCE LETTER NO. 8-12

TO:             STATE WORKFORCE AGENCIES
                STATE WORKFORCE ADMINISTRATORS
                STATE WORKFORCE LIAISONS
                STATE AND LOCAL WORKFORCE BOARD CHAIRS AND DIRECTORS
                STATE LABOR COMMISSIONERS
                AMERICAN JOB CENTERS
                EMPLOYMENT AND TRAINING ADMINISTRATION REGION
                ADMINISTRATORS
                WOMEN’S BUREAU REGIONAL ADMINISTRATORS
                SUB-RECIPIENTS OF DEPARTMENT OF LABOR FUNDS

FROM:           JANE OATES /s/
                Assistant Secretary


SUBJECT:        Summary of the Roles and Responsibilities of the Public Workforce System in
                Tracking, Offering Employment Services, and Reporting Outcomes of Veterans
                Retraining Assistance Program (VRAP) Participants.

1. Purpose. To inform the public workforce system about the required process for outreaching
   to and tracking outcomes of VRAP participants. This includes how the Department of Labor
   (DOL) will make available VRAP participant information to the public workforce system
   and procedures for American Job Center (formerly One-Stop Career Center) staff to offer
   VRAP participants employment assistance upon program completion or termination as
   required by the VOW to Hire Heroes Act of 2011. This guidance also provides reporting
   specifications for reporting public workforce system outreach activities and the employment
   outcomes of VRAP participants.

2. References.
   • Section 211 of the VOW to Hire Heroes Act of 2011 (“VOW Act,” Title II of Pub. L.
      112-56);
   • Training and Employment Guidance Letter (TEGL) 37-11, Notification of Available
      Funding to Implement Veterans-Related Reporting Requirements in the Labor Exchange
      Reporting System (LERS); and


 RESCISSIONS                                            EXPIRATION DATE
 None                                                   Continuing

   •      Training and Employment Notice (TEN) 43-11 and Veterans’ Program Letter (VPL) 07-
          12, Overview of the Veterans Retraining Assistance Program (VRAP), section 211 of the
          VOW to Hire Heroes Act of 2011.
   •      TEGL 7-12, Implementing the Veterans-Related and Other Reporting Change
          Requirements in the Labor Exchange Reporting System (LERS)

3. Background. On November 21, 2011, President Obama signed the VOW Act (Title II of
   Pub. L. 112-56) into law, which established VRAP. Under the VRAP, the Department of
   Veterans Affairs (VA), in cooperation with DOL, pays up to 12 months of retraining
   assistance to unemployed, eligible veterans aged 35 to 60 who participate in training
   programs for “high demand 1” occupations. Eligibility is jointly determined by DOL and VA.
   The “high demand” occupations list is a national list, as determined by the Bureau of Labor
   Statistics and ETA.

   VRAP may accept applications to enroll up to 45,000 veterans in Fiscal Year (FY) 2012,
   from July 1, 2012 through September 30, 2012, and up to 54,000 veterans from October 1,
   2012 through October 1, 2013, with training concluding by March 31, 2014.

   In order to qualify for retraining assistance, a veteran must satisfy the following eligibility
   criteria:

          •    Be at least 35 but not more than 60 years old, at the time of application;
          •    Be unemployed on the date of application;
          •    Not enrolled in any Federal or state job training program at any time during the
               previous 180-day period as of the application date;
          •    In receipt of an other than dishonorable discharge from the last period of active duty
               service in the armed forces;
          •    Not eligible for any other VA educational assistance;
          •    Not in receipt of VA compensation for a service-connected disability rated totally
               disabling by reason of unemployability; and
          •    Submit an application no later than October 1, 2013.

   Acceptance of applications began on May 15, 2012, and will continue through October 1,
   2013. The application is a joint VA/DOL electronic application which can be accessed from
   the VOW to Hire Heroes Act Web site (http://benefits.va.gov/vow). DOL and VA are each
   responsible for determining eligibility based on specific criteria. Veterans apply for the
   program by signing into their VA Veterans Online Application 2 (VONAPP) or by registering
   for a new account. Once the participant has selected the VRAP application they will first
   answer questions pertaining to DOL’s eligibility requirements: age, unemployment status,
   and previous enrollment in a Federal or state job-training program in the past 180 days. The
   veteran then affirms that the statements he or she made are true and correct. After the
   veteran submits this information, he or she will be determined by the applicant’s self-
   attestation to be initially eligible or ineligible for the program per DOL’s requirements. If

   1
       A list of “high demand” occupations is available at: http://benefits.va.gov/vow/docs/VRAP_High_Demand.pdf
   2
       Link to VONAPP: http://www.gibill.va.gov/apply-for-benefits/application/


   determined ineligible, the veteran will receive a system generated letter (on the screen and
   printable) explaining the reason for his or her ineligibility and informing them of their rights
   to appeal. The letter also refers the veteran to their nearest American Job Center by calling
   1-877-US2-JOBS (1-877-872-5627) toll free, or by going to the America’s Service Locator
   Web site (www.servicelocator.org). A veteran can apply for the program again if he or she
   believes they answered a question incorrectly or their circumstances that resulted in
   ineligibility change.

   If the veteran is determined initially eligible under DOL requirements, he or she will
   continue the application so that VA can conduct its eligibility determination. VA will
   determine eligibility by ensuring the applicant: received an other than dishonorable discharge
   from the last period of active duty service in the armed forces; is not eligible for any other
   VA educational assistance; and, is not in receipt of VA compensation for a service-connected
   disability rated totally disabling by reason of unemployability. The veteran will also indicate
   the “high demand” occupation in which they are applying for training. As part of the VA
   application process, the veteran will need to have bank routing and account information in
   order to complete the application. If the veteran is determined eligible based on the
   information submitted, he or she will receive a system generated letter in the mail informing
   them of the next steps to utilize the benefit. If determined ineligible by DOL, the applicant
   will receive a system generated notification letter on the screen, which provides information
   on how to appeal the decision. If determined ineligible by VA, the applicant will receive an
   individualized letter indicating the specific reasons for denial and appeal rights. Veterans
   with questions regarding the status of their application may send an electronic inquiry on the
   VA Web site, (http://www.gibill.va.gov) or contact the VA Education Call Center at 1-888-
   GIBILL-1 (1-888-442-4551).

   After being determined eligible by DOL and the VA, the veteran is able to receive a VRAP
   stipend from VA for up to 12 months for participating in a full-time training program for a
   “high demand” occupation offered by a community college or technical school. Once the
   application is approved by DOL and the VA, the training can begin. The veteran will need to
   enroll in the training program. The school certifying official must verify each veteran’s
   enrollment by providing an enrollment certification form to VA. The veteran will then
   receive a monthly educational assistance stipend paid directly to the student (currently
   $1,473 per month). The training program must lead to an associate degree or a certificate (or
   other similar evidence of the completion of the program of education or training) leading to a
   “high demand” occupation. Please note: If an applicant is approved after the FY 12 limit of
   45,000 approved applicants is reached, then benefits will begin October 1, 2012. Additional
   guidance on the coordination of DOL funded training programs with the VRAP will be
   provided subsequent to this TEGL.

4. Providing Participant Contact Information to the States and Local Areas. American Job
   Center staff are responsible for providing outreach to offer employment services to VRAP
   participants within 30 days of the participants completing or terminating training. In order to
   facilitate the provision of employment services to VRAP participants, DOL will regularly
   receive a data file from the VA with participant information. DOL will sort and compile
   appropriate data for each state and will disseminate to states a participant data file on a


   weekly basis for those participants that completed or terminated training. For purposes of
   this TEGL, the word “states” includes the fifty states, the District of Columbia, Puerto Rico,
   the U.S. Virgin Islands, and Guam. This information will be provided in an Excel
   spreadsheet for each state and will be disseminated via a federally maintained secure File
   Transfer Protocol (sFTP). Each state will be responsible for retrieving their file from the
   sFTP site and disseminating the information to the appropriate individuals to ensure that
   outreach will be offered by local American Job Center staff as quickly as possible. Each
   state will have to use sFTP client software to access the participant data file. States may use
   any existing sFTP software they have, or acquire any sFTP software of their choosing. A
   brief tutorial outlining one of the ways to obtain and use sFTP software is available in
   Attachment A.

   The participant data file that will be disseminated via the sFTP will include the below listed
   data elements. A sample of the participant data file and explanation of the data elements is
   also available in Attachment B:
       • Name                                                • Zip Code
       • Date of Birth                                       • Name of Facility
       • Email Address                                       • Course Name
       • Phone Number                                        • Objective Name
       • High Demand Occupation                              • DOL-assigned unique identifier
           Selected                                          • Employment Assistance
       • Address
       • State

   Each state file will be password-protected and encrypted so that each state may ONLY
   view/extract its own file. The usernames and passwords for each state will be distributed
   separately to the state designated contacts by DOL. Once a file is received by a state, it
   should then be distributed securely among the American Job Centers where appropriate.
   While the actual method of dissemination of this file is within state discretion, one
   recommendation is to use the zip code of residence to cross-match the participant to the
   closest American Job Center. The assigned Center would then be responsible for contacting
   the participant.

   Because these data files contain personally identifiable information (PII) of program
   participants, states should follow all applicable state and Federal laws concerning the storage,
   handling, access and transmissions of PII as well as the applicable guidance set forth by DOL
   and VA.

5. Offering Employment Assistance. Once an American Job Center receives a VRAP file, the
   Center manager should assign participants to staff as appropriate per the roles and
   responsibilities for each staff person. Assigned staff should attempt to provide outreach to
   each participant assigned. An outreach attempt is considered any of the following: physical
   letter sent to participant, phone call to participant or email sent to participant. If contact to
   the veteran is made, staff should encourage the applicant to visit the American Job Center so
   that staff can provide employment services to the veteran and register him or her into the
   state’s Wagner-Peyser system. In instances where the initial outreach attempt is not


   successful, a minimum of two additional attempts should be made within the 30-day period
   after the VRAP participant completed or terminated training; after the third failed attempt, no
   further outreach is required.

   The above described outreach attempts will result in one of the following scenarios and
   responses:
          1. Contact made, participant looking for a job/requests further assistance: All
              attempts should be made to persuade the veteran to come into the American Job
              Center, or to sign-up for Wagner-Peyser services virtually. This will not only
              allow for staff to serve and track the participant, but it will also greatly aid in
              tracking performance outcomes;
          2. Contact made, participant already found employment: In this scenario, the
              participant may not want/need additional services as he or she has already found
              employment. However, since this individual will not be a new registrant in the
              Wagner-Peyser program this outcome will not be counted for workforce system
              performance purposes, but it will need to be tracked for documenting outreach
              and reporting for VRAP;
          3. Contact made, participant is not seeking further assistance: If a participant is not
              willing to participate in additional follow-up services or refuses to register for
              Wagner-Peyser services over the phone, then this outcome will not count for
              performance purposes but will need to be tracked for documenting outreach and
              reporting for VRAP;
          4. Contact cannot be made: After 3 unsuccessful attempts to contact the veteran
              within the specified 30 day timeframe, the veteran will be deemed “non-
              responsive.” The individual will be excluded for performance purposes but
              documentation of outreach to the veteran will need to be tracked.

6. Reporting VRAP Outcomes. DOL and VA are required to report no later than July 1, 2014,
   on the performance of the VRAP. This report must include: total VRAP participants, number
   who earned a credential (associates degree, certificate, other credential), and “data related to
   the employment status” of participants. In order to report on the employment status as
   required in the VOW Act, DOL is seeking to leverage the Wagner-Peyser program and
   LERS. DOL will use the current employment measures of Entered Employment Rate (EER),
   Employment Retention Rate (ERR), and Median Earnings to satisfy the reporting
   requirement for employment status.

   Changes to the LERS reporting (outlined in TEGL 7-12) approved by the Office of
   Management and Budget (OMB) on August 7, 2012, requires states to modify their reporting
   systems to include a “Special Program Identifier” field in the individual record layout. In
   order to track the outcomes specific to VRAP participants, DOL is requiring the code
   “VRAP” be used in the Special Program Identifier to flag the individual as a VRAP
   participant. States would then be able to query their systems to provide the outcomes for
   those VRAP participants registered in Wagner-Peyser. Additionally, if a VRAP participant
   is placed into a program funded by the Workforce Investment Act (WIA), these individuals
   should also be flagged by using the code “VRAP” under the ‘Third NEG Project ID/Special
   Project ID’ field in the state’s Workforce Investment Act Standard Record Data file.


In order to register as many VRAP participants into the LERS reporting system as possible
DOL is recommending the assigned case managers take the following steps for reporting:
    •       Once the case manager is assigned by the Center Manager, the case manager will
            receive his or her file on VRAP participants and should first query the existing
            reporting system to see if the participant has already been registered in Wagner-
            Peyser or WIA. Using the participant’s name, date of birth, address, state, zip
            code, phone number, and email provided in the file the case manager should be
            able to discern if the participant has been registered in Wagner-Peyser or WIA
            previously. If the manager can find the participant and can reasonably conclude
            the person is the same as the one already registered (there will not be a Social
            Security Number provided in the file to compare with the state’s records), then the
            case manager should flag the individual in the management information system
            with the Special Projects field as “VRAP.” After the participant has been flagged
            as a VRAP participant, the case manager should then provide the outreach and
            employment assistance as outlined in section 5 of this document.
    •       If the participant has not already been registered into Wagner-Peyser or WIA,
            then the case manager should provide the outreach and employment assistance as
            outlined in section 5 of this document and attempt to have them come to the
            American Job Center and register for Wagner-Peyser when they are provided
            employment services. If the individual comes to the Center for services the case
            manager should flag the participant as a VRAP participant in the Special Projects
            field as “VRAP.”
    •       If the participant is contacted and does not come in to register for Wagner-Peyser
            or WIA, then the case manager will use the “Employment Assistance” column in
            the file they receive from DOL and the state to track what the outcome of the
            contact was:
                 o The case manager should put a “1” in the “Employment Assistance”
                     column if the individual was contacted and did not need employment
                     assistance because they already had a job
                 o The case manager should put a “2” in the “Employment Assistance”
                     column if the individual was contacted and does not come in to receive
                     employment assistance for any other reason
                 o The case manager should put a “3” in the “Employment Assistance”
                     column if the individual was non-responsive to the offering of
                     employment assistance
                 o The case manager should put a “4” in the “Employment Assistance”
                     column if the individual was either already registered in the state Wagner-
                     Peyser program, or the case manager was able to register the individual
                     after VRAP training completed.

Each state should collect this information from the American Job Center on a quarterly basis,
so the state can share the file documenting the outreach efforts with DOL. ETA is requesting
an Information Collection Request (ICR)from OMB to require reports containing this data
from the states. Please note that OMB has yet to approve this request; until OMB approval is
granted, the data is not required to be submitted to ETA. However, ETA strongly


   recommends the states begin collecting the data, as they will be required to submit the reports
   to ETA when OMB approves the ICR. States will use the FTP site they use to receive their
   VRAP files to also save the file on participant outreach to DOL. States will only need to
   include the “DOL-assigned unique identifier” and the “Employment Assistance” fields in the
   report they send to DOL (Attachment C). States will be required to save these files to the
   FTP site on a quarterly basis so DOL can provide timely updates to Congress on outreach
   efforts for providing employment assistance. DOL may also require states to send reports
   from LERS that include the performance outcomes of those participants in VRAP registered
   in Wagner-Peyser or WIA; future guidance will address this.

7. Action Requested. States should disseminate this guidance to personnel responsible for
   reporting on Wagner-Peyser Act and WIA programs. States should also ensure local areas
   receive this guidance so that case managers can familiarize themselves with the outreach and
   reporting requirements for VRAP. States should immediately ensure they have sFTP
   software currently, and if not, to access the free software linked in this TEGL or other sFTP
   software. States should ensure they have established methods to disseminate participant data
   to local areas on a regular basis and receive reports to send back to DOL.

8. Inquiries. Please direct questions regarding this notice and instructions to the appropriate
   regional office.

9. Attachments.
   A. Guide to obtaining free FTP software
   B. Sample VRAP Participant Report
   C. Sample Proposed Quarterly State Outreach Report

Attachment 1: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2012/TEGL_8_12_Att1.pdf

Attachment A

Using sFTP – Secure File Transfer Protocol

Secure File Transfer Protocol (sFTP) is an interactive file transfer program which performs high
speed file transfer operations over an encrypted secure shell (ssh) transport. Ssh provides secure
encrypted communications between two un-trusted hosts over an insecure network such as the
Internet. In order to retrieve files from the Department of Labor (DOL), the sFTP protocol
allows for high speed data transfers of large files in a secure, encrypted manner.

The DOL Employment and Training Administration (ETA) will be placing the weekly Veterans
Retraining Assistance Program (VRAP) data files it receives from the Veterans Administration
on its sFTP server by state. State users will be able to login weekly using any sFTP program and
download the VRAP Excel spreadsheet format data file to their computers.

Many government IT offices already have approved sFTP client programs and simply need the
address of the DOL ETA sFTP server and their username and password to access the files.

For those that are unfamiliar with sFTP, or do not have access to an sFTP client program, there
are many ways to run an sFTP communications program, including installing a command line
program, a Graphical User Interface (GUI) version of the program, or installing an add-on to a
web browser such as Internet Explorer (IE) or FireFox.

A free open source command line version of sFTP initially developed at the Massachusetts
Institute of Technology (MIT) is available from the Putty group (Note – DOL does not endorse
any specific product, there are several products which can be used to fulfill the sFTP
requirements), and can be found at:
http://www.chiark.greenend.org.uk/~sgtatham/putty/download.html

By right clicking on the sftp.exe program, a compiled program can be downloaded and saved as
a fully working command line version of sFTP to a local computer. No installation is necessary;
the program is ready to run.

To run the program, simply click on the program file in Windows explorer, and users will see a
command line interface box:

The user then types in the command to open a connection to the address of the DOL ETA sFTP
server (e.g. open ftp.google.com)

ETA will provide to each state the ftp address or site name of its ftp server to the approved
contact staff for each state.

The user is then prompted for their username and password, which will be supplied to you by
ETA at a later date as well. Once logged into the ETA ftp server, the user can then list and
retrieve the files.

The basic commands are “ls” for list files, and “get filename.xls” for retrieving to the local
computer. Users must type in the full filename, wildcards such as “*” are not supported. File
transfers are dependent on internet connectivity speeds, but are usually quite fast (less than 30
seconds).

Once a user has retrieved the file, then can disconnect and close the session by typing the
command “exit.”

There are other versions of free sFTP software available as well, including graphical interfaces
such as FileZilla which has an interface that looks like the standard Windows explorer screen
and supports drag and drop operations. FileZilla is available at:

http://filezilla-project.org/

Attachment 2: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2012/TEGL_8_12_Att2.pdf

Attachment B

This attachment is a sample of what each state’s Veterans Retraining Assistance Program
(VRAP) file will look like. Each state will receive a file with their state’s VRAP participants
(e.g. Florida will receive participants from Florida ONLY). This attachment will identify each
data field shared with the states and a quick explanation of what the field is.

First – This is the First Name of the VRAP participant.

Middle – This is the Middle Name of the VRAP participant (if applicable).

Last – This is the Last Name of the VRAP participant.

DOB – This is the Date of Birth (DOB) of the VRAP participant (e.g. 1/1/1960).

Email Address – This is the email address provided by the VRAP participant on their
application (Note – This is a required field to complete the application, so every participant
should have an email address).

Phone – This is the phone number provided by the VRAP participant on their application.

High Demand Occupation – This is the occupation chosen by the VRAP participant in which
he or she will receive training.

Address Line 1 – This is the address provided by the VRAP participant on their application

State – This is the state of residence provided by the VRAP participant on their application.

Zipcode – This is the zip code provided by the VRAP participant on their application.

Name of Facility – This is the educational institution in which the VRAP participant received
training.

Course Name – This is the educational program the VRAP participant was trained in (Note –
This may be the course taken, the credential being pursued, or the program in which they are
enrolled).

Objective Name – This is the educational credential the VRAP participant has completed or
terminated from (Note – This can be an Associate’s degree or other educational program).

DOL-Unique ID – This is a unique VRAP participant identifier (ID) established by the
Department of Labor (DOL) (Note – It is not personally identifiable information).

Employment Assistance – This field will be blank when states receive the files, it is to be filled
in by the American Job Center staff to document the outreach to VRAP participants (Note –
Instructions on how to record outreach are provided in the Training and Employment Guidance
Letter).

VRAP Participant Information - Sample                                                                                              Participant Tracking


                                                    High Demand                                           COURSE     OBJECTIVE    DOL-      Employment
First Middle Last DOB      Email Address   Phone    Occupation ADDRESS     State ZIPCODE NAME OF FACILITY NAME       NAME         Unique ID Assistance

                                                  Computer                              Anytown                       Associates in
                                                  Support       111 Any Rd.,            Community        Other        Science (Less
John James Doe 1/1/1960 [email protected] 5555555555 Specialists   Anytown FL FL     99999 College          Technologies than 4 Years) 11111111

Participant Tracking
               Employment
DOL- Unique ID Assistance
     11111111             1

Attachment 3: https://www.dol.gov/sites/dolgov/files/ETA/advisories/TEGL/2012/TEGL_8_12_Att3.pdf

Attachment C

This attachment is a sample of the report the Department of Labor (DOL) is requesting states
provide back to DOL on a quarterly basis. The reports can be saved back to the Secured File
Transfer Protocol (sFTP) site used to transmit the Veterans Retraining Assistance Program
(VRAP) participant files. This file will only contain two data fields so that no personally
identifiable information (PII) will be transmitted from the states to DOL. Each VRAP
participant will have a “DOL –Unique ID” which will be used to provide an aggregate report to
DOL on the services and outreach provided to each participant. Each state will send in a report
quarterly with the following two fields completed:

DOL – Unique ID – This is provided by DOL in the report, and should be filled out in each
quarterly report.

Employment Assistance – This field is blank when DOL sends the report. This is to be filled
out with a numeric field detailing the outreach performed for the VRAP participant as outlined in
the Training and Employment Guidance Letter (TEGL) and below. (Note – In the sample report
a “1” is filled in, this means the individual was contacted and comes to the American Job Center
for career services. This individual would have been registered into Wagner-Peyser reporting.
For each DOL-Unique ID, there should be a “1”, “2”, “3”, or “4” entered based on the level of
outreach done for each participant.)

   The above described outreach attempts in the TEGL will result in one of the following
   scenarios and responses:

           1. Contact made, participant looking for a job/requests further assistance: All
              attempts should be made to persuade the veteran to come into the American Job
              Center, or to sign-up for Wagner-Peyser services virtually. This will not only
              allow for staff to better serve and track the participant, but it will also greatly aid
              in providing performance outcomes. If this scenario occurs, enter a “1” in the
              Employment Assistance field next to the appropriate DOL-Unique ID.
           2. Contact made, participant already found employment: In this scenario, the
              participant may not want/need additional services as he or she has already found
              employment. However, since this individual will not be a new registrant in the
              Wagner-Peyser program this outcome will not be counted for workforce system
              performance purposes but will need to be tracked for documenting outreach and
              reporting for VRAP. If this scenario occurs, enter a “2” in the Employment
              Assistance field next to the appropriate DOL-Unique ID.
           3. Contact made, participant is not seeking further assistance: If a participant is not
              willing to participate in additional follow-up services or refuses to register for
              Wagner Peyser Services over the phone then this outcome will not be counted for
              performance purposes but will need to be tracked for documenting outreach and
              reporting for VRAP. If this scenario occurs, enter a “3” in the Employment
              Assistance field next to the appropriate DOL-Unique ID.

4. Contact cannot be made: after three unsuccessful attempts to contact the veteran
   within the specified 30 thirty day timeframe the veteran will be deemed “non-
   responsive.” The individual will be excluded for performance purposes but
   documentation of outreach to veteran will need to be maintained. If this scenario
   occurs, enter a “4” in the Employment Assistance field next to the appropriate
   DOL-Unique ID.

VRAP Participant Information - Sample                                                                                              Participant Tracking


                                                    High Demand                                           COURSE     OBJECTIVE    DOL-      Employment
First Middle Last DOB      Email Address   Phone    Occupation ADDRESS     State ZIPCODE NAME OF FACILITY NAME       NAME         Unique ID Assistance

                                                  Computer                              Anytown                       Associates in
                                                  Support       111 Any Rd.,            Community        Other        Science (Less
John James Doe 1/1/1960 [email protected] 5555555555 Specialists   Anytown FL FL     99999 College          Technologies than 4 Years) 11111111

Participant Tracking
               Employment
DOL- Unique ID Assistance
     11111111             1

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