Bank errors justified a 60-day rollover waiver

Plain-English summary

A retirement-plan participant instructed her bank advisor to complete a direct rollover into an IRA. The advisor instead deposited the distribution into a non-IRA account and then moved part of it into another account that also was not an IRA. The bank admitted both mistakes, and the participant represented that the original distribution had not been used for any other purpose. The IRS found the missed deadline was caused by the financial institution's error and waived the 60-day rollover requirement under section 402(c)(3)(B). It gave the participant 60 days from the ruling date to contribute the full original distribution to a rollover IRA.

Ruling snapshot

• Question: Could the participant receive a waiver after her bank twice placed intended rollover funds in non-IRA accounts?
• Outcome: Approved, with 60 days to complete the rollover
• Key authorities: IRC § 402(c)(3); Rev. Proc. 2003-16

Full text (IRS public release)

DEPARTMENT OF THE TREASURY
INTERNAL REVENUE SERVICE
WASHINGTON, D.C. 20224

201532042

TAX EXEMPT AND
GOVERNMENT ENTITIES
DIVISION

MAY 12 2015

Uniform Issue List: 402.00-00

SE:T:EP:RA:T1

Legend:
Taxpayer A =

Plan B =

Bank C =

Account D =

Account E =

Amount 1 =

Amount 2 =

Dear

This is in response to your request dated August 28, 2014, as supplemented by
correspondence dated March 12, and March 13, 2015, from your authorized
representative, in which you requested a waiver of the 60-day rollover requirement

contained in section 402(c)(3) of the Internal Revenue Code (“Code”).

The following facts and representations have been submitted under penalty of perjury in
support of the ruling requested:

Taxpayer A, represents that she received a distribution from Plan B totaling Amount 1.
Taxpayer A asserts that her failure to accomplish a rollover within the 60-day period
prescribed by section 402(c)(3) was due to a mistake made by Bank C. Taxpayer A
further represents that Amount 1 has not been used for any other purpose.

201532042

Taxpayer A represents that she was a participant in Plan B administered by Bank C. In
2013 Taxpayer A was advised by a Bank C advisor to transfer her account balance in
Plan B to an IRA to be set up by the Bank C advisor. The transfer was to be a direct
rollover from one account to the other.

On May 13, 2013, the Bank C advisor completed a transfer of Amount 1 from Plan B to
Account D which was intended to be an IRA. However Account D was a non-IRA
account. At the beginning of June, 2013, the Bank C advisor recommended the transfer
of Amount 2 of the believed IRA Account D to a new IRA at Bank C. On June 5, 2013,
Amount 2 was transferred from Account D to a new Account E. However, Account E
was also a non-IRA account. The request for relief is accompanied by a letter from
Bank C admitting its mistake.

Based on the facts and representations, you requested a ruling that the Service waive
the 60 day rollover requirement contained in section 402(c)(3) of the Code with respect
to the distribution of Amount 1.

Section 402(c) of the Code provides that if any portion of the balance to the credit of an
employee in a qualified trust is paid to the employee in an eligible rollover distribution,
and the distributee transfers any portion of the property received in such distribution to
an eligible retirement plan, and in the case of a distribution of property other than
money, the amount so transferred consists of the property distributed, then such
distribution (to the extent transferred) shall not be includible in gross income for the
taxable year in which paid. Section 402(c)(3)(A) states that such rollover must be
accomplished within 60 days following the day on which the distributee received the
property.

Section 402(c)(3)(B) of the Code provides, in relevant part, that the Secretary may
waive the 60-day requirement under sections 402(c) where the failure to waive such
requirement would be against equity or good conscience, including casualty, disaster, or
other events beyond the reasonable control of the individual subject to such
requirement. Only distributions that occurred after December 31, 2001, are eligible for
the waiver under section 402(c)(3)(B) of the Code.

Section 402(c)(4) of the Code provides that an eligible rollover distribution shall not
include any distribution to the extent such distribution is required under section
401(a)(9).

Section 402(c)(8) of the Code provides that an individual retirement account (IRA) is
one type of eligible retirement plan.

201532042

Revenue Procedure 2003-16, 2003-4 I.R.B. 359, (January 27, 2003), provides that in
determining whether to grant a waiver of the 60-day rollover requirement pursuant to
section 402(c)(3) of the Code, the Service will consider all relevant facts and
circumstances, including: (1) errors committed by a financial institution; (2) inability to
complete a rollover due to death, disability, hospitalization, incarceration, restrictions
imposed by a foreign country or postal error, (3) the use of the amount distributed (for
example, in the case of payment by check, whether the check was cashed); and (4) the
time elapsed since the distribution occurred.

The information presented and documentation submitted by Taxpayer A is consistent
with her assertion that her failure to accomplish a timely rollover of Amount 1 was
caused by an admitted mistake by Bank C which resulted in Amount 1 being deposited
into a non-IRA account rather than a traditional IRA account. Therefore, pursuant to
section 402(c)(3)(B) of the Code, the Service hereby waives the 60 day rollover
requirement with respect to the distribution of Amount 1. Taxpayer A is granted a
period of 60 days from the issuance of this ruling letter to contribute Amount 1 into a
rollover IRA. Provided all other requirements of section 402(c)(3) of the Code, except
the 60-day requirement, are met with respect to such contribution, Amount 1 will be
considered a rollover contribution for purposes of sections 402(c)(3) of the Code.

No opinion is expressed as to the tax treatment of the transaction described herein
under the provisions of any other section of either the Code or regulations which may be
applicable thereto.

This letter is directed only to the taxpayer who requested it. Section 6110(k)(3) of the
Code provides that it may not be used or cited as precedent.

A copy of this letter has been sent to your authorized representative in accordance with
a power of attorney on file in this office.

If you wish to inquire about this ruling, please contact
Please address all correspondence to

SE:T:EP:RA:T1.
Sincerely,
Carlton A. Watkins, Manager
Employee Plans Technical Group 1
Enclosures:

Deleted copy of ruling letter
Notice of Intention to Disclose

CC: