IRA owner receives rollover waiver after adviser error

Plain-English summary

An IRA owner asked financial advisers to calculate required minimum distributions from an IRA and a separate retirement plan. The advisers incorrectly said both obligations could be satisfied from the IRA, causing an excess amount to be withdrawn from the IRA and left unused in a joint account beyond the 60-day rollover period. The financial institution acknowledged its mistake. The IRS waived the deadline and gave the IRA owner 60 days from the ruling date to return up to the excess amount to the original IRA or another rollover IRA. The waiver did not permit rollover of any amount that was itself a required minimum distribution.

Ruling snapshot

• Question: Could the IRA owner roll back the excess distribution after advisers caused the 60-day deadline to be missed?
• Outcome: Approved, with 60 days from the ruling date to complete the rollover
• Key authorities: IRC §§ 401(a)(9) and 408(d)(3); Rev. Proc. 2003-16

Full text (IRS public release)

DEPARTMENT OF THE TREASURY 201501026

INTERNAL REVENUE SERVICE
WASHINGTON, D.C. 20224

TAX EXEMPT AND

GOVERNMENT ENTITIES OCT 07 2014

DIVISION

Uniform Issue List: 408.03-00

T:EP:RA:T1

LEGEND:
Taxpayer A =

IRA B=

Financial Institution C =
Financial Institution D =

Financial Advisor E =
Financial Advisor F=

Plan G =

Account H =
Individual I =

Amount 1 =
Amount 2 =

Dear

This is in response to your letter dated June 26, 2014, in which you request a
waiver of the 60-day rollover requirement contained in section 408(d)(3) of the

Internal Revenue Code (Code).

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The following facts and representations have been submitted under penalty of
perjury in support of the ruling requested:

Taxpayer A represents that he received a distribution of Amount 2 from his
Individual Retirement Account (IRA), IRA B. Taxpayer A asserts that his failure to
accomplish a rollover of Amount 1 (which represents a portion of Amount 2)
within the 60-day period prescribed by section 408(d)(3) of the Code was due to
a mistake by employees of Financial Institution C, which resulted in Amount 1
being distributed from IRA B in error. Taxpayer A further represents that Amount
1 has not been used for any other purpose.

Taxpayer A maintains retirement account balances in more than one retirement
plan. Taxpayer A attained age 70 ½ in , and Taxpayer A became subject to
the required minimum distribution (RMD) rules in , as required by Code
section 401(a)(9).

Taxpayer A decided to take his first RMD in tax year . Taxpayer A
approached Financial Advisors E and F, who were both employed by Financial
Institution C, to calculate his RMDs for tax year . Financial Advisor F
advised Taxpayer A, via email, that Financial Advisor E had calculated Taxpayer
A’s RMDs for for his retirement accounts, which included, among others,
IRA B and Plan G, the latter of which was maintained at Financial Institution D.
Rather than provide a separate breakdown of the RMD amounts for IRA B and
Plan G for tax year , Financial Advisor F only gave Taxpayer A the total sum
of Amount 2—the combined RMD amounts for IRA B and Plan G. Financial
Advisor F also indicated that the RMDs must be distributed before

Soon after, Taxpayer A emailed Financial Advisor F to confirm whether he could
take the RMD amounts for both IRA B and Plan G from one retirement plan, or if
separate distributions were required from both IRA B and Plan G. Taxpayer A
represents that in response to his email, he received telephone confirmation that
he could satisfy the RMDs for IRA B and Plan G by taking distributions from a
single account.

Based on this advice, Taxpayer A represents that he requested that the total
RMDs for with respect to IRA B and Plan G be taken solely from IRA B.
Financial Advisor E mailed Taxpayer A a distribution request form for IRA B, for
which Taxpayer A was expected to use to request the distribution of Amount 2.
Amount 2 was transferred to Account H, a joint account held by Taxpayer A and
his spouse at Financial Institution C, where the funds have remained unused.

Taxpayer A represents that he did not discover the error until

when Plan G’s administrator informed Taxpayer A that he was required to take a
RMD of Amount 1 from Plan G for tax year . On , Taxpayer A
received a distribution of Amount 1 from Plan G. Upon confirmation with
Financial Institution C that the distribution from IRA B could only be used to

201501026

satisfy the RMD for IRA B, Taxpayer A requested that Financial Institution C
reverse the distribution of Amount 1, but Financial Institution C was unable to do
so, because the 60-day period prescribed by section 408(d)(3) had long since
passed.

Taxpayer A provided correspondence from Individual I at Financial Institution C
that acknowledges Taxpayer A’s request for the distribution of Amount 2 from
IRA B was based on Financial Advisors E and F “inadvertently believing” that
Taxpayer A could satisfy his RMD amounts for both IRA B and Plan G with
one payment from IRA B. The letter indicates Financial Institution C would
accommodate Taxpayer A in this matter, in the event the Internal Revenue
Service (IRS) declined to grant a waiver of the 60-day period.

Based on the facts and representations, you request a ruling that the IRS waive
the 60-day rollover requirement contained in section 408(d)(3) of the Code with
respect to the distribution of Amount 1.

Section 408(d)(1) of the Code provides that, except as otherwise provided in
section 408(d), any amount paid or distributed out of an IRA shall be included in
gross income by the payee or distributee, as the case may be, in the manner
provided under section 72 of the Code.

Section 408(d)(3) of the Code defines and provides the rules applicable to IRA
rollovers.

Section 408(d)(3)(A) of the Code provides that section 408(d)(1) of the Code
does not apply to any amount paid or distributed out of an IRA to the individual
for whose benefit the IRA is maintained if:

(i) the entire amount received (including money and any other
property) is paid into an IRA for the benefit of such individual not
later than the 60th day after the day on which the individual
receives the payment or distribution; or

(ii) the entire amount received (including money and any other
property) is paid into an eligible retirement plan (other than an
IRA) for the benefit of such individual not later than the 60th day
after the date on which the payment or distribution is received,
except that the maximum amount which may be paid into such
plan may not exceed the portion of the amount received which is
includible in gross income (determined without regard to section
408(d)(3)).

Section 408(d)(3)(B) of the Code provides that section 408(d)(3) does not
apply to any amount described in section 408(d)(3)(A)(i) received by an individual
from an IRA if at any time during the 1-year period ending on the day of such

201501026

receipt such individual received any other amount described in section
408(d)(3)(A)(i) from an IRA which was not includible in gross income because of
the application of section 408(d)(3).

Section 408(d)(3)(D) of the Code provides a similar 60-day rollover period for
partial rollovers.

Section 408(d)(3)(E) of the Code provides that the rollover provisions of section
408(d) do not apply to any amount required to be distributed under section
408(a)(6).

Section 408(d)(3)(I) of the Code provides that the Secretary may waive the 60-
day requirement under sections 408(d)(3)(A) and 408(d)(3)(D) of the Code where
the failure to waive such requirement would be against equity or good
conscience, including casualty, disaster, or other events beyond the reasonable
control of the individual subject to such requirement. Only distributions that
occurred after December 31, 2001, are eligible for the waiver under section
408(d)(3)(I).

Revenue Procedure 2003-16, 2003-4 I.R.B. 359 provides that in determining
whether to grant a waiver of the 60-day rollover requirement under section
408(d)(3)(I), the IRS will consider all relevant facts and circumstances, including:
(1) errors committed by a financial institution; (2) inability to complete a rollover
due to death, disability or hospitalization, incarceration, restrictions imposed by a
foreign country or postal error, (3) the use of the amount distributed (for example,
in the case of payment by check, whether the check was cashed); and (4) the
time elapsed since the distribution occurred.

The information presented and the documentation submitted by Taxpayer A is
consistent with his assertion that his failure to accomplish a rollover of Amount 1
within the 60-day period was due to a mistake by Financial Advisors E and F
which resulted in Amount 1 (the portion of Amount 2 attributed to the RMD
amount for Plan G) being distributed from IRA B in error. Financial Institution C
has acknowledged that the advice given to Taxpayer A was inadvertent.

Therefore, pursuant to section 408(d)(3)(I) of the Code, the IRS hereby waives
the 60-day rollover requirement with respect to the distribution of Amount 1 from
IRA B. Taxpayer A is granted a period of 60 days from the date of issuance of
this ruling letter to contribute a sum up to Amount 1 into IRA B or another rollover
IRA. Provided all other requirements of section 408(d)(3) of the Code, except the
60-day requirement, are met with respect to the contribution, the contribution of a
sum up to Amount 1 will be considered a valid rollover contribution within the
meaning of section 408(d)(3) of the Code.

This ruling does not authorize the rollover of amounts that are required to be
distributed by section 401(a)(9) of the Code.

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No opinion is expressed as to the tax treatment of the transaction described
herein under the provisions of any other section of either the Code or regulations,
which may be applicable thereto.

This letter is directed only to the taxpayer who requested it. Section 6110(k)(3)
of the Code provides that it may not be used or cited as precedent.

If you have any questions, please contact (I.D. # ) by
phone at or fax at . Please address all

correspondence to SE:T:EP:RA:T1.

Sincerely yours,

Carlton A. Watkins, Manager
Employee Plans Technical Group 1

Enclosures:
Deleted Copy of Ruling Letter
Notice of Intention to Disclose