1032050: IRS revoked a mental-health organization's exemption for operating as a private practice

View official IRS release (PDF)

Plain-English summary

The IRS revoked the organization's recognition as exempt under section 501(c)(3), effective January 1 of the specified year. The IRS concluded that the organization operated a mental-health practice primarily for the benefit of its therapists and officers rather than for public benefit. The examination considered the organization's managed-care reimbursements, patient fees, discounts, website materials, board structure, educational activities, and treatment of patients who could not pay. The IRS concluded that the organization did not meet the financial-stability or community-benefit standards and did not provide sufficient relief to low-income or needy individuals. The organization agreed to the revocation by signing Form 6018 and was required to file Form 1120 returns.

Ruling snapshot

• Question: Did the organization operate exclusively for exempt purposes under section 501(c)(3), or did it operate a private practice for the benefit of its therapists and officers?
• Outcome: Revocation
• Key authorities: IRC §§ 501(c)(3), 170, 6001, 6033, 6104(c), and 7428; Treas. Reg. §§ 1.501(c)(3)-1, 1.6001-1, and 1.6033-1; Rev. Rul. 56-185 and Rev. Rul. 69-545.

Full text (IRS public release)

This document is an OCR transcription of a scanned IRS release. Wording is preserved verbatim; obvious scanning misreads have been corrected. Unreadable spots are marked [illegible].

DEPARTMENT OF THE TREASURY

Internal Revenue Service

TE/GE EO Examinations
1100 Commerce Street 501.03-00
Dallas, TX 75424
TAX EXEMPT AND
GOVERNMENT ENTITIES
DIVISION
April 13, 2010
Release Number: 201032050
Release Date: 8/13/2010
LEGEND
ORG = Organization name XX = Date Address = address
Person to Contact:
Identification Number:
ORG Contact Telephone Number:
ADDRESS In Reply Refer to: TE/GE Review Staff

EIN:
CERTIFIED MAIL — RETURN RECEIPT

LAST DATE FOR FILING A PETITION
WITH THE TAX COURT: July 12, 20XX
Dear

This is a Final Adverse Determination Letter as to your exempt status under section
501(c)(3) of the Internal Revenue Code. Your exemption from Federal income tax under
section 501(c)(3) of the code is hereby revoked effective January 1, 20XX. You have agreed
to this change per signing of the Form 6018, dated March 2, 20XX.

Our adverse determination was made for the following reasons:

You have not demonstrated that you are operated exclusively for
charitable, educational, or other exempt purposes within the meaning of
I.R.C. section 501(c)(3). ORG also is not a charitable organization within
the meaning of Treasury Regulations section 1.501(c)(3)-1(d). You failed
to comply with the conditions of your exemption in that you operated a
charitable organization as a commercial entity. You have provided no
information showing that you conduct a real and substantial charitable
program.

You failed to meet the requirements of IRC section 501(c)(3) and Treas. Reg. section
1.501(c)(3)-1(d) in that you failed to establish that you were operated exclusively for an exempt
purpose. Rather, you were operated for a substantial non-exempt purpose; operating a
private practice for the benefit of the organization’s therapist and officers.

2.

Contributions to your organization are no longer deductible under section 170 of the
Internal Revenue Code. You are required to file Federal income tax returns on Form 1120.
These returns should be filed with the appropriate Service Center for the year ending
December 31, 20XX, and for all years thereafter.

Processing of income tax returns and assessment of any taxes due will not be delayed should
a petition for declaratory judgment be filed under section 7428 of the Internal Revenue
Code.

If you decide to contest this determination in court, you must initiate a suit for declaratory
judgment in the United States Tax Court, the United States Claim Court or the District
Court of the United States for the District of Columbia before the 91st day after the date this
determination was mailed to you. Contact the clerk of the appropriate court for the rules for
initiating suits for declaratory judgment.

You also have the right to contact the office of the Taxpayer Advocate. However, you
should first contact the person whose name and telephone number are shown above since
this person can access your tax information and can help you get answers.

You can call 1-877-777-4778 and ask for Taxpayer Advocate assistance. Or you can contact
the Taxpayer Advocate from the site where the tax deficiency was determined by calling: or
writing:

Taxpayer Advocate assistance cannot be used as a substitute for established IRS procedures,
formal appeals processes, etc. The Taxpayer Advocate is not able to reverse legal or
technically correct tax determinations, nor extend the time fixed by law that you have to file
a petition in the United States Tax Court. The Taxpayer Advocate can, however, see that a
tax matter that may not have been resolved through normal channels gets prompt and
proper handling.

We will notify the appropriate State Officials of this action, as required by section 6104(c) of
the Internal Revenue Code.

If you have any questions, please contact the person whose name and telephone number are
shown in the heading of this letter.

Sincerely yours,

Nanette M. Downing
Director EO Examinations

DEPARTMENT OF THE TREASURY
Internal Revenue Service
TE/GE:EO:Examinations

701 B Street, Suite 902

TAX EXEMPT San Diego, CA 92101

GOVERNMENT ENTITIES
DIVISION

December 14, 2009

Taxpayer Identification Number:

ORG
ADDRESS Form:

Tax Year(s) Ended:
Person to Contact/ID Number:

Contact Numbers:
Telephone:
Fax:

Certified Mail - Return Receipt Requested

Dear

We have enclosed a copy of our report of examination explaining why we believe
revocation of your exempt status under section 501(c)(3) of the Internal Revenue Code
(Code) is necessary.

If you accept our findings, take no further action. We will issue a final revocation letter.

If you do not agree with our proposed revocation, you must submit to us a written
request for Appeals Office consideration within 30 days from the date of this letter to
protest our decision. Your protest should include a statement of the facts, the
applicable law, and arguments in support of your position.

An Appeals officer will review your case. The Appeals office is independent of the
Director, EO Examinations. The Appeals Office resolves most disputes informally and
promptly. The enclosed Publication 3498, The Examination Process, and Publication
892, Exempt Organizations Appeal Procedures for Unagreed Issues, explain how to
appeal an Internal Revenue Service (IRS) decision. Publication 3498 also includes
information on your rights as a taxpayer and the IRS collection process.

You may also request that we refer this matter for technical advice as explained in
Publication 892. If we issue a determination letter to you based on technical advice, no
further administrative appeal is available to you within the IRS regarding the issue that
was the subject of the technical advice.

Letter 3618 (04-2002)
Catalog Number 34809F

If we do not hear from you within 30 days from the date of this letter, we will process
your case based on the recommendations shown in the report of examination. If you do
not protest this proposed determination within 30 days from the date of this letter, the
IRS will consider it to be a failure to exhaust your available administrative remedies.
Section 7428(b)(2) of the Code provides, in part: "A declaratory judgment or decree
under this section shall not be issued in any proceeding unless the Tax Court, the
Claims Court, or the District Court of the United States for the District of Columbia
determines that the organization involved has exhausted its administrative remedies
within the Internal Revenue Service." We will then issue a final revocation letter. We
will also notify the appropriate state officials of the revocation in accordance with section
6104(c) of the Code.

You have the right to contact the office of the Taxpayer Advocate. Taxpayer Advocate
assistance is not a substitute for established IRS procedures, such as the formal
appeals process. The Taxpayer Advocate cannot reverse a legally correct tax
determination, or extend the time fixed by law that you have to file a petition in a United
States court. The Taxpayer Advocate can, however, see that a tax matter that may not
have been resolved through normal channels gets prompt and proper handling. You
may call toll-free 1-877-777-4778 and ask for Taxpayer Advocate Assistance. If you
prefer, you may contact your local Taxpayer Advocate at:

If you have any questions, please call the contact person at the telephone number
shown in the heading of this letter. If you write, please provide a telephone number and
the most convenient time to call if we need to contact you.

Thank you for your cooperation.

Sincerely,

Nanette M. Downing
Acting Director, EO Examinations

Enclosures:
Publication 892
Publication 3498
Report of Examination

Letter 3618 (04-2002)
Catalog Number 34809F

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX
LEGEND

ORG = Organization name XX = Date Address = address City = city State
= state website = website RA-1, RA-2 & RA-3 = 1%, 254 & 377 RA President
= President Secretary = secretary DIR-1, DIR-2, DIR-3 & DIR-4 = 187, 2™, 3” &
47! DIRECTORS PT-1, PT-2, PT-3, PT-4, PT-5, PT-6, PT-7, PT-8, PT-9, PT-10 & PT-11
= 187, 2, 382) 4™) S™) 6™) 7TH) g™, oT, 10 & 117 PT co-1 THRU CO-66 = 1%" THRY

66™ COMPANY

ISSUE

To determine whether ORG (“ORG”) operated exclusively for tax exempt purposes within the meaning of
IRC § 501(c)(3), 509(a)(2)

FACTS
Organization

ORG was incorporated on August 29, 19XX. The purpose of the organization is “to provide professional
psychological counseling, therapy, and educational services to individuals and families.”

ORG applied for tax exempt status and received recognition as an organization exempt under IRC §
501(c)(3) and 509(a)(2) in May of 19XX.

Board of Directors
The following individuals are the current members of ORG’s Board of Directors:

President, President
Secretary, Secretary
DIR-1, Director
DIR-2, Director
DIR-3, Director
DIR-4, Director

President (“President”) is the founder of ORG. Secretary (“Secretary”) is his wife. None of the other
board members are related to President and Secretary or to one another.

Based on ORG’s current bylaws, less than a majority vote from the Board of Directors is required to
establish a quorum. Two votes from any combination of the six board members listed above will consist
of a quorum.

During the examination, President explained that board meetings are supposed to be held annually, but
there have been lapses in meetings. Secretary further explained that the Board of Directors does not
engage in any of the decision making activities for ORG. President and Secretary will meet with the
Board of Directors to discuss the practices of the organization. The Board members are entitled to make

Form 886-A (1-19XX) Catalog Number 20810W Page 1 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
Form 886-A
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

suggestions to which the ORG staff will take into consideration but are not required to execute.

According to ORG’s authorized representative, RA-1, the organization has not held any Board meetings
since the 19XXs. Subsequent to the start of the examination, ORG held a meeting of the Board of
Directors on January 17, 20XX to bring the organization’s minutes up to date. ORG lost contact with and
was unable to locate two of its original board members, whom had to be replaced at the time of the
meeting.

History

Prior to the creation of ORG, President operated an individual practice. President started off by attending
church town counsel meetings and conducting networking activities with community organizations in the
City area of State. Soon, President created ORG, which quickly became popular as a resource for mental
healthcare. At the time, President was working with social service groups, doctors, physicians, and school
counselors. As ORG grew, the organization also began to offer monthly office seminars and newsletters.
ORG also offered “Kids at Risk” counseling, parent counseling, and supervision services for problematic
cases at the family service center at the City military base. At the same time, ORG acted as a resource for
pastors and school personnel and was often invited to schools to speak.

In 19XX, ORG decided to apply for a grant offered by the City of State for the treatment of troubled
juveniles. Consequently, ORG was required to apply for tax exempt status with the IRS. Although ORG
did not win the grant, ORG continued to retain its tax exempt status in light of the organization’s other
community-related activities. As provided by President and Secretary, ORG was involved in a variety of
community work, which continued through the 19XXs and 19XXs.

Current Activities

ORG operates a mental health care facility located at Address, City, State . President also sees
patients in a County office located at Address, City, State.

Based on the minutes of the meeting dated January 17, 20XX, ORG was founded on reduced fees for
clients and a variety of free psychological wellness materials to augment patient care. According to the
organization, those basic services remain today despite changes in the health care field and service
delivery.

ORG does not maintain any professional licenses with the State of State. Individual licenses are
maintained by each therapist as is required by law. Through its therapists, ORG offers a wide variety of
services and specializes in, among other things, “gay and lesbian counseling, pet therapy, Jewish family
services, and child therapy.” ORG’s target clientele are patients for general outpatient mental health care.
The organization offers services to all individuals, couples, families, and groups (i.e. military families).

According to President and Secretary, ORG’s primary activity involves seeing patients who are on
managed care (i.e. insurance) plans. During the examination, President explained that managed care has

Form 886-A (1-19XX) Catalog Number 20810W Page 2 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
Form 886-A
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

changed since the organization commenced operations in the 19XXs. The focus has changed from who
you know to what insurance panel you are on. As an example, President explained that it would not
matter if and how much a school counselor likes him if he is not on the panel for a particular student’s
managed care plan. Thus, ORG is enrolled in a wide variety of managed care plans and agrees to the
reduced contract fees for each plan.

In addition to accepting the contracted rates from each managed care plan, ORG offers discounts to
patients who do not have any insurance and only require short-term treatment. If long term treatment is
required, ORG will help the individual find a place in the community (i.e. CO-1, CO-2’s CO-3, or CO-4)
that receives funding for such purposes. ORG may also refer individuals to on-campus counseling for
help.

Due to heightened military security, ORG no longer offers services to the City military base. In addition,
ORG no longer offers counseling services directly to the schools. Nevertheless, the organization may
intermittently coordinate with the family services center and school counselors. During these meetings,
ORG will talk about the organization’s expertise as service providers, inform them of the managed care
plans that ORG accepts, and remind them that ORG’s door is open.

ORG has also discontinued offering seminars at this time. Secretary explained that on one occasion, she
set up a couple’s communication workshop that was discovered and announced to the public by a radio
show host. Twenty-five couples signed up, but no one showed up for the meeting. From this experience,
President and Secretary determined that people do not value free counseling. Because they did not wish to
charge for ORG’s outreach services, they decided to discontinue offering free seminars. In lieu of these
community service activities, ORG now offers information dissemination through its website.

Website

During the examination, President and Secretary explained that ORG’s community service activities (i.e.
seminars and newsletters offered in earlier years) have been replaced by the organization’s website located
at website. ORG promotes its website through the dissemination of business cards and handouts. All of
the materials presented on the website are offered free of charge and do not require signing up or logging
in.

Based on the organization’s website, ORG offers the following services:

Parenting education Group psychotherapy Military families Sex therapy Community education
Child psychology Adolescent psychology Adulthood psychology Psychological and intellectual
assessment

Aside from general information about the organization and links to other mental health resources, ORG’s
website also provides self-help articles on a variety of topics related to mental health. Currently, ORG’s
website offers self-help and wellness material and articles in the following five categories:

Form 886-A (1-19XX) Catalog Number 20810W Page 3 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX

Addiction and Recovery
Interpersonal Relationships Coping with Change Domestic Violence Relationship Test

All of the articles posted on ORG’s website were collected from workshops or quarterly newsletters
printed by ORG in the past. Some of the articles were written by the ORG staff with administrative
oversight from President and Secretary. Other articles were purchased from CO-5 and were used as
handouts during past workshops.

ORG’s website also contains a “Contact Us” link that allows visitors to email the organization for more
information. However, for the purposes of information security, ORG does not offer psychiatric help by
e-mail. Instead, ORG offers a generic response to each individual regardless of the subject matter
suggesting that the individual contact a local psychiatrist for personal treatment. ORG may or may not
provide links to potential resources depending on availability. If the individual includes a local State
phone number in the e-mail, ORG will call the individual to briefly discuss the situation and offer an
office appointment for further consultation.

ORG has maintained limited documentation of past e-mail inquiries. In response to our request for
information, ORG provided e-mail threads dated March 10, 20XX and March 22, 20XX. On both
occasions, ORG offered general responses suggesting that the individual seek help from a local therapist.

According to the website, fees are based on usual and customary charges for each profession. In addition,
ORG emphasizes that the organization is enrolled in dozens of managed care plans and offers the
discounts that are appropriate to each plan. Furthermore, ORG offers to arrange a payment plan in the
case of hardship.

Based on the organization’s website, the organization accepts the following insurance plans:

CO-6 CO-35
CO-7 CO-36
CO-8 CO-37
CO-9 CO-38
CO-10 CO-39
CO-11 CO-40
CO-12 CO-41
CO-13 CO-42
CO-14 CO-43
CO-15 CO-44
CO-16 CO-45
CO-17 CO-46
CO-18 CO-47
CO-19 CO-48
CO-20 CO-49
CO-21 CO-50

Form 886-A (1-19XX) Catalog Number 20810W Page 4 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
few Janney 19xx) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX
CO-22 CO-51
CO-23 CO-52
CO-24 CO-53
CO-25 CO-54
CO-26 CO-55
CO-27 CO-56
CO-28 CO-57
CO-29 CO-58
CO-30 CO-59 Even though
CO-31 CO-60 ORG accepts
CO-32 CO-62 Medi-Cal
CO-33 CO-63 (through CO-
CO-34 CO-64 65) and

Medicare, the organization does not explicitly advertise these health plans on its website.

An archive of the organization’s website was obtained from website. The archived website revealed that
the material currently offered on ORG’s website is similar to the material posted on the organization’s
website when it was first implemented in 19XX. With the exception of three additional articles related to
domestic violence, the same articles currently posted on the organization’s website have been used since it
was first put into operation.

Subsequent to the start of this examination, ORG has expressed extensive plans to expand the online
wellness material posted on the organization’s website. Such expansion will include the addition of
articles on a variety of people and problems, as well as exercises for Life Skillbuilders. Moreover, the
organization has expressed plans to resume newsletter dissemination through electronic means.

Sources of Revenue

ORG generates revenue from managed care reimbursement policies, patient co-payments, interests, and
dividends.

ORG does not receive any grants to fund its activities, nor has the organization recently attempted to apply
for any grants. ORG explained that the amount of time spent with a consultant is not a beneficial use of
time because ORG would have to compete with major organizations that have interns from universities
that can provide services to a broader range of patients.

ORG also determined that efforts for fundraisers (i.e. social events and local activities to raise money)
would be counterproductive to time and resources best spent on direct patient care. Grant writing has
required a substantial amount of financial cost and time but has not added to the benefits for ORG’s
patients.

A majority of the organization’s revenue is generated from managed care reimbursements. Contracts with
managed care companies (i.e. insurance companies) are maintained between the insurance company and

Form 886-A (1-19XX) Catalog Number 20810W Page 5 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX

each individual therapist that is accepted into the managed care panel. Under these contracts, patients may
obtain services from ORG at a contracted rate. Patients are only responsible for their co-payments as
required by the insurance company. If a patient expresses that he or she is unable to pay the insurance co-
payment, the cost is negotiated between the patient and his or her therapist.

Expenses

Approximately ninety percent of the ORG’s expenditures are paid out as wages to the organization’s
therapists and officers. Compensation rates for all therapists are considered standard in the industry.
According to ORG, comparative data is gathered from therapists, administrators, and directors of health
care practices in the community. Each therapist maintains a fee-split contract with ORG that takes into
account the fixed overhead costs, office expenses, operating costs, maintenance costs, and other potential
expenditures incurred by ORG.

Financials

During the examination, immaterial variances were found between the organization’s books and records
and the Form 990. However, wages paid to President was not properly allocated between his
administrative duties as President of ORG and his professional duties as a therapist. Nevertheless, the
information reported on Form 990 was determined reliable, and the return was accepted as filed.
Accordingly, the following financial information reflects the numbers that were reported on the Form 990.

Balance Sheet BOY EOY

Cash

Investments in publicly traded securities
Equipment (Notebook Computer)

Total Assets

Accounts Payable

Total Liabilities

Unrestricted assets

Total Liabilities & Net Assets/Fund Balances

Revenue:
Program service revenue
Interest from savings
Dividends and interest from securities
Other investment income
Gross amount from sales of assets
Gross amounts from sales of securities
Less cost
Gain (Loss)
Gross amounts from sales of other assets
Less cost

Form 886-A (1-19XX) Catalog Number 20810W Page 6 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX
Gain (Loss)
TOTAL REVENUE:
Expenses:

Compensation of current officers
Administration Fees Compensation
Therapist Fees Compensation

Salaries and wages of employees
Accounting Fees
Telephone - cell phones and office phone
Postage and Shipping
Occupancy - City and offices
Equipment rental and maintenance
Depreciation (notebook computer)
Other expenses

Bad Checks

Billing Services

Business Meals

Donation

Dues

Fees

Filing Fees/Franchise Tax Board

Insurance Refunds

Insurance, Business

Insurance, Liability

License

Rounding

Security

Subscriptions

Supplies

Tax, Foreign

Taxes, Property

Utilities
TOTAL EXPENSES

Staff members

ORG employs four therapists. These individuals include President, Secretary, RA-2, and RA-3. President
and Secretary are also officers of ORG and offer administrative services to ORG in their capacity as
officers. During the year under examination, Secretary was only compensated as an officer of ORG.

| Aside from patient care, President? job description also includes:

e Networking with resources in the community (i.e. updating school counselors about resources in the
office)

¢ Coordinating with managed care companies (i.e. updating insurance companies with new staff

Form 886-A (1-19XX) Catalog Number 20810W Page 7 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A
(Rev. January 19XX)

Schedule number or exhibit
EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX

availability and open spaces for patient care and renegotiating with insurance companies for higher
contract rates)

Billing patients for services

Investigating and resolving insurance concerns

Screening insurance coverage for benefits and authorization

Meeting with new members of the community to introduce them to ORG’s services

Developing materials to inform the public of special services offered

Reviewing patient statements for accuracy, maintaining therapy equipment

Negotiating rental, billing, and cleaning contracts

Providing teachers and school personnel with suggestions for IEP (Individualized Education Plans)
planning

Keeping accurate records for dates of services

Attending conferences and meetings

Secretary’s job description includes:

Calling the insurance companies to screen and coordinate patient benefits (i.e. calling Blue Cross
Blue Shield to verify that ORG is actually a provider for a particular plan that a patient is enrolled in)
Checking for co-payments and deductibles and determining where claims should be mailed
Determining the benefits a patient is entitled to and conveying this information to the therapists for
proper treatment planning

Processing payroll transactions

Entering patients’ data into the computer

Maintaining pertinent records for confidentiality and accuracy

Opening and handling mail

Developing accurate reports for compensation of therapists

Examining and keeping accurate financial records for each patient

Calling insurance companies to resolve reimbursement conflicts

Maintaining accounts payable and reconciling bank statements

Purchasing supplies

Keeping current on CEUs for educational, ethical, and treatment skills

Providing individual, couples, and family treatment

RA-2’s job description includes:

Providing individual, couples, and family treatment

Coordinating care with other providers and appropriate community members
Providing psychological testing

Providing patients and other appropriate individuals with results and recommendations.
Working with families and the courts around custody issues

Attending CEU seminars for updates on educational, ethical, and treatment issues
Maintaining malpractice insurance and license

Maintaining accurate and confidential treatment records

Form 886-A (1-19XX) Catalog Number 20810W Page 8 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX

RA-3’s job description includes:

e Providing individual, couples, family and group treatment.

e Advising community members of group formation and seeking information or needs for future
groups

e Coordinating care with other providers and appropriate community members

e Attending CEU seminars for updates on educational, ethical, and treatment issues
e Maintaining malpractice insurance and license

e Maintaining accurate and confidential treatment records

Fees

Although the documentation for such information is no longer readily available, ORG estimated that their
usual and customary fees in the 19XXs ranged from §$ to $ per 50 minute session. In the early 19XX’s,
ORG worked with low-fee patients represented by Medicaid and Medi-Cal. These low-fee patients were
seen at rates as low as § per session.

ORG's usual and customary fees for the 20XX calendar year ranged from $ to $ per session. Such fees
may be discounted to as little as $ per session dependent upon the managed care plan’s reimbursement
policy. Currently, ORG offers services to low-fee patients through Medi-Cal (represented by CO-65) at a
rate of $ per session.

ORG's definition of a “minimal fee patient” is any patient who receives a discount of 50% or more off the
usual and customary fees. According to President and Secretary, ORG accepts the lowest reimbursement
rate available for all insurance companies.

Discounts

ORG submitted patient accounts receivable records for the year ending December 31, 20XX. The
following calculations were made by the organization:

Total amount billed to patients $
Insurance payments received $
Patient payments and co-payments received $

$

Discounts offered by ORG
For the 20XX calendar year, ORG provided counseling sessions to patients. Two hundred of
the 214 patients were enrolled in a managed care plan. Fourteen of the patients did not have

insurance. A majority of the discounts offered by ORG were provided as a part of the patients’ insurance
plans.

ORG claimed that services offered to the organization’s patients are normally discounted to 50 percent
based on the patient’s managed care contract. These contracts allow some patients to obtain services at no

Form 886-A (1-19XX) Catalog Number 20810W Page 9 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
Form 886-A
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

additional charge (i.e. co-pays). Other contracts require that the patient submit a co-payment to ORG in
addition to the payments made by the insurance company. However, analysis of the patient payment
records obtained from ORG shows that a majority of the organization’s patients actually paid more than
50 percent of the usual and customary fees that were billed to the patient.

Patients without insurance

ORG provided that it is abnormal for individuals who do not have insurance or who do not have the ability
to pay to contact ORG directly. These individuals are often referred to ORG from low-fee referral
agencies.

• Patients without insurance are quoted the usual and customary fees. If the fees are unmanageable, ORG
  will offer the individual a 20 percent discount. If the patient expresses difficulty making payments with a
  20 percent discount, the patient shows an ability to pay a reasonable fee under 20 percent, and ORG is
  able to offer the services that the patient requires, then ORG will arrange an appointment with the patient
  and will attempt to be liberal with fee reduction. ORG does not have any written policies for fee
  reduction. As each individual or family is the expert of their financial situation, the fee is uniquely
  tailored to each client.

Waived Fees

During the examination, ORG submitted a list of patients with waived fees. ORG does not have any
formal policies or procedures for waiving fees. Fees waived for patients included defaulted co-payments
and/or defaulted payments from managed care providers. ORG attempted but failed to collect payments
from the patient or insurance company in each case. According to President and Secretary, the therapist
and/or the director would assess the patient’s financial and psychological condition and waive the
balances in these situations.

The following individuals received waived fees during the 20XX calendar year:

Billed No. of Insurance Patient Accounts
Patient Amount Sessions Payments Payments Discounts Receivable
PT-1
PT-2
PT-3
PT-4
PT-5
PT-6
PT-7
PT-8
PT-9
PT-10
PT-11

Form 886-A (1-19XX) Catalog Number 20810W Page 10 www.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
Form 886-A
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

Non-billed meetings with professionals for patient care services

During the examination, ORG provided a list of “non-billed meetings with other professionals for patient
care services.” ORG explained that these meetings were educational seminars on patient care on a variety
of topics. These seminars were not related to any specific patient. These educational meetings were
provided by healthcare experts for groups of five to 100 healthcare providers depending on the format of
delivery. Face-to-face meetings were smaller, while teleconferences accommodated many more
attendees.

Based on illustrations submitted by ORG, President attended various educational meetings during the
20XX calendar year. Supporting documentation revealed that these educational meetings provided
President with continuing education credits for the 20XX calendar year.

Non-billed consultations regarding individual patients

During the examination, ORG submitted a list of “non-billed consultations regarding individual patients.”
ORG explained that these consultations were conducted with other professionals who were contacted to
enlarge the information collection for patient care or to coordinate treatment for patient care. Patients and
therapists complete a “Release of Information” form to document permission to obtain and/or disclose
information to other person(s). These non-billed consultations included:

e Contacting previous therapists to obtain relative background information for patient care.

e Sharing relevant information with workplace representatives for clients referred to ORG from their
workplace for emotional fitness evaluations for the continuation of their jobs.

e Contacting referring professionals that may have briefly seen and referred the patient to ORG.

e Completing paperwork for patients’ disability application.

e Contacting a child’s school counselor or teachers to gather information for treatment planning and
to coordinate ongoing care for the patient. ORG may also visit the school to watch the child in the
classroom.

e Attending school consultation team meetings with educational professionals and parents to discuss
behavioral and academic goals for a patient. Follow up meetings may also be held with school
personnel to assess the child’s ongoing progress.

e Communicating with family doctors, pediatricians, and other psychiatrists to facilitate dosage and
behavioral care for patients on psychotropic medications or other medical conditions. Elaborate
discussions of symptoms are normally required between professionals to facilitate the progress of
medication choice.

e Contacting family court services mediators for divorcing parents in the service of a child or
adolescent. Extensive phone contact may be required between ORG and these mediators or the
child’s attorney in order to discuss the patient’s psychological and legal care.

In some cases, a patient may be charged for consultations with other professionals (i.e. a lawyer or other
professional) that require extensive written correspondence upon the patient’s request.

Volunteer activities

Form 886-A (1-19XX) Catalog Number 20810W Page 11 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
Form 886-A
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

President is currently enrolled in Psychology 20XX’s patient program. Patients are required to provide
one hour of volunteer community service for each hour of free psychological services received. Although
President is currently enrolled in this program, no patients have been referred to him to date. Psychology
20XX offers no incentives to President for his time.

RA-3 is enrolled to see patients at the CO-66 (CO-66) Center; however, no patients have been referred to
her to date. The CO-66 Center has created its own Behavioral Health Services and is less likely to refer
patients to outside parties. The CO-66 Center offers no incentives to RA-3 for her enrollment. Review of
the Center contract revealed that RA-3 agreed to a low-fee arrangement, which included a requirement to
“maintain 2 low-fee slots (maximum $) for Center referrals.”

In addition to the above programs, ORG also receives referrals from several low-fee referral agencies.
These include the State Access and Crisis Line, State Mental Health Care & Counseling, Behavioral
Health Services, and CO-65 (Medi-Cal).

LAW & ARGUMENT

IRC § 501(c)(3) exempts from federal income tax corporations organized and operated exclusively for
charitable, educational, and other purposes, provided that no part of the net earnings inure to the benefit of
any private shareholder or individual.

Treas. Reg. §1.501(c)(3)-1(d) (2) provides that the term charitable includes relief of the poor and
distressed.

Treas. Reg. § 1.501(c)(3)-1(d)(3) provides that the term educational includes (a) instruction or training of
the individual for the purpose of improving or developing his capabilities and (b) instruction of the public
on subjects useful to the individual and beneficial to the community. In other words, the two components
of education are public education and individual training.

Treas. Reg. § 1.501(c)(3)-1(a)(1) provides that, in order to be exempt as an organization described in IRC
§ 501(c)(3), an organization must be both organized and operated exclusively for one or more of the
purposes specified in such section. If an organization fails to meet either the organizational test or the
operational test, it is not exempt.

Treas. Reg. § 1.501(c)(3)-1(d)(1)(ii) provides that an organization must establish that it serves a public
rather than a private interest and “that it is not organized or operated for the benefit of private interests
such as designated individuals, the creator or his family, shareholders of the organization, or persons
controlled, directly or indirectly, by such private interests.” Prohibited private interests include those of
unrelated third parties as well as insiders.

Treas. Reg. § 1.501(c)(3)-1(c)(1) of the regulations provides that an organization will be regarded as
“operated exclusively” for one or more exempt purposes only if it engages primarily in activities that

Form 886-A (1-19XX) Catalog Number 20810W Page 12 www.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX

accomplish one or more of such exempt purposes specified in IRC § 501(c)(3). An organization will not
be so regarded if more than an insubstantial part of its activities is not in furtherance of an exempt
purpose. The existence of a substantial nonexempt purpose, regardless of the number or importance of
exempt purposes, will cause failure of the operational test.

Rev. Rul. 56-185 provides, in part, that in order for a hospital to establish that it is exempt as a public
charitable organization within the contemplation of section 501(c)(3), it must, among other things, show
that it meets the following general requirements:
e It must be organized as a nonprofit charitable organization for the purpose of operating a hospital
for the care of the sick.
e It must be operated to the extent of its financial ability for those not able to pay for the services
rendered and not exclusively for those who are able and expected to pay.
e It must not restrict the use of its facilities to a particular group of physicians and surgeons, such as
a medical partnership or association, to the exclusion of all other qualified doctors.
e Its net earnings must not inure directly or indirectly to the benefit of any private shareholder or
individual.

Rev. Rul. 69-545 modifies Rev. Rul. 56-185 to remove the requirements that oblige health care
organizations to care for patients without charge or at rates below cost. Rev. Rul. 69-545 provides, in part,
that the promotion of health, like the relief of poverty and the advancement of education and religion, is
one of the purposes in the general law of charity that is deemed beneficial to the community as a whole
even though the class of beneficiaries eligible to receive a direct benefit from its activities does not include
all members of the community, such as indigent members of the community, provided that the class is not
so small that its relief is not of benefit to the community.

Rev. Rul. 69-545 also offers the following examples of qualifying and non-qualifying section 501(c)(3)
hospitals:

e By operating an emergency room open to all persons and by providing hospital care for all those
persons in the community able to pay the cost thereof either directly or through third party
reimbursement, Hospital A is promoting the health of a class of persons that is broad enough to
benefit the community. Furthermore, Hospital A is operated to serve a public rather than a private
interest. Control of the hospital rests with its board of trustees, which is composed of independent
civic leaders. The hospital maintains an open medical staff, with privileges available to all
qualified physicians. Members of its active medical staff have the privilege of leasing available
space in its medical building. It operates an active and generally accessible emergency room.
Hospital A qualifies for exemption under IRC section 501(c)(3).

e Hospital B was initially established as a proprietary institution operated for the benefit of its
owners. Although its ownership has been transferred to a nonprofit organization, the hospital has
continued to operate for the private benefit of its original owners who exercise control over the
hospital through the board of trustees and the medical committee. They have used their control to
restrict the number of doctors admitted to the medical staff, to enter into favorable rental
agreements with the hospital, and to limit emergency room care and hospital admission
substantially to their own patients. These facts indicate that the hospital is operated for the private

Form 886-A (1-19XX) Catalog Number 20810W Page 13 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit

Form 886-A

(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

benefit of its original owners, rather than for the exclusive benefit of the public. Hospital B does
not qualify for exemption under IRC section 501(c)(3).
In Eastern Kentucky Welfare Rights Organization v. Simon, 370 F. Supp. 325 (D.D.C. 1973), rev'd, 506
F.2d 1278 (D.C. Cir. 1974), vacated on other grounds, 426 U.S. 26 (1976), the court approved and upheld
the validity of Rev. Rul. 69-545.

In Redlands Surgical Services v. Commissioner, 113 T.C. 47 (19XX), aff'd, 242 F.3d 904 (9th Cir.
20XX), the court held that the exempt organization, a wholly owned subsidiary of an exempt health care
system that argued it met the operational test under IRC § 501(c)(3) because its surgery center activities
furthered exempt purposes by promoting health and providing access to surgical care for the community
based on medical need, had ceded effective control of the partnerships’ and the surgery center’s activities
to for-profit parties, conferring significant private benefits on them. Therefore, it was not operated
exclusively for charitable purposes within the meaning of IRC § 501(c)(3).

GOVERNMENT'S POSITION

In order to qualify under section 501(c)(3) of the Internal Revenue Code, an organization must be
organized and operated exclusively for one or more of the purposes set forth in that section. ORG meets
the organizational requirements of IRC section 501(c)(3); however, ORG does not operate for 501(c)(3)

purposes.

Financial stability standard

While the courts upheld the validity of Rev. Rul. 69-545 in Eastern Kentucky Welfare Rights
Organization v. Simon, the new ruling did not revoke Rev. Rul. 56-185 but merely modified it to include
the community benefit standard. Thus, the financial stability standard continues to remain relevant
although it is no longer the sole requirement for exemption. Though a health care organization is no
longer required to operate to the extent of its financial ability for those not able to pay, doing so is a major
factor indicating that the organization is operated for the benefit of the community.

During the examination, ORG claimed that the organization accepts patients without regards to the
individual’s ability to pay. However, ORG’s primary activity involves seeing patients that are enrolled in
a managed care plan. For the most part, ORG will refer patients who do not have insurance and who do
not have the ability to pay to other health care organizations that receive governmental funding to provide
free or low cost mental health care to the members of the community. On occasion, ORG may see
patients who only require short-term care but do not have insurance if reasonable payment is agreed upon.

Additionally, despite listing a wide variety of insurances on its website, ORG does not explicitly indicate
on its website that the organization accepts Medicare and Medi-cal (i.e. CO-65). Instead, the organization
depends on Medicare and Medi-cal to refer patients to its therapists. Furthermore, ORG does advertise the
fact that the organization is a nonprofit mental health care facility. Instead, ORG’s website indicates that
the organization charges fees based on the usual and customary fees for each profession and offers
payment plans in cases of hardship. Conclusively, ORG has not made any attempts to advertise its

Form 886-A (1-19XX) Catalog Number 20810W Page 14 www.irs.gov Department of the Treasury-Internal Revenue Service

Form 886-A Schedule number or exhibit
(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended

ORG December 31, 20XX

services to low income individuals or individuals who do not have the ability to pay.

In addition, though ORG claims to offer non-billed consultations and pro-bono services through other
community organizations, it was found during the examination that ORG has not provided any free
consultations for the direct benefit of the patient (i.e. the consultation was not part of the therapist’s
normal course of business), nor has ORG actually provided free counseling sessions to members of the
community through other organizations or by email.

Based on information submitted by ORG, fees were waived for 11 individuals in 20XX. However,
records provided by ORG also show that the amount waived for each individual was, for the most part,
minimal. Insurance payments were collected for seven of the 11 individuals, and patient payments were
collected for six of the 11 individuals. Only four of the 11 individuals whose fees were waived received
free counseling services (i.e. limited or no payments were received for services rendered).

Even so, on all occasions, an attempt is made to collect the maximum rate possible. Subsequent to failed
attempts to collect, ORG will reconsider the patient’s situation and will write off the loss as “waived fees.”
Consequently, waived fees resemble an allowance for doubtful accounts recognized by similar for-profit
health care facilities.

Conclusively, ORG does, in actuality, accept patients based on the individual’s ability to pay. Thus, ORG
does not meet the financial stability standard because the organization does not operate to the extent of its
financial ability for those who are unable to pay for services.

Community benefit standard

However, per Rev. Rul. 69-545, ORG is not required to care for indigent patients without charge or at
rates below cost. By operating a mental health care facility open to all persons and by providing care for
all persons in the community able to pay the cost for treatment (either directly or through third party
reimbursement), ORG may be promoting the health of a class of persons that is broad enough to benefit
the community. In this regard, ORG may qualify for tax exempt status so long as the organization meets
the other requirements under IRC section 501(c)(3).

Nonetheless, additional standards must be met in order for ORG to qualify as a tax exempt entity
organized for the benefit of the community. Rev. Rul. 69-545 establishes a community benefit standard
that focuses on a number of factors to determine whether a hospital operates for the benefit of the
community rather than for private interests.

Lack of an independent board of directors

In Rev. Rul. 69-545, control of a tax-exempt hospital by a board of directors composed of "independent
civic leaders" was a significant factor under the community benefit standards. However, ORG is not
controlled by an independent board of directors. Similar to the organization described as “Hospital B” in
the revenue ruling, ORG operates under the direction of its original owner and his wife. Together,
President and Secretary exercise 100 percent control over the organization’s operations and financial

Form 886-A (1-19XX) Catalog Number 20810W Page 15 www.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit
Form 886-A
(Rev. January 19XX) EXPLANATION OF ITEMS
Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

decisions as the sole officers of the organization. Although officially organized as an entity exempt under
IRC section 501(c)(3), the organization’s internal arrangement includes, in actuality, no board interaction

or oversight. President and Secretary, a husband-and-wife team, can legally establish a quorum based on

ORG’s current bylaws.

Lack of educational activities

Aside from hospital care provided on a nonprofit basis to members of the community, the organization
described as “Hospital A” in Rev. Rul. 69-545 also conducted educational and research activities, which
qualify as section 501(c)(3) activities that benefit the community. However, ORG does not offer any
educational services to the community.

Following an unsuccessful attempt to conduct a seminar in the past, ORG concluded that people did not
value free counseling. In lieu of free seminars, newsletters, and other community related activities, ORG
created a website for the purpose of information dissemination. Subsequent to the commencement of this
examination, ORG has expressed interest in expanding its website to include a wider variety of self-help

material. Although the organization’s future objectives have been taken into consideration during the
examination, the organization’s claim for expansion has been determined unreliable at this time.

Even if we were to accept the dissemination of self-help articles by means of the internet as an
“educational activity” that qualifies for section 501(c)(3) status, expenditures for website maintenance are
low, and updates on the organization’s website have been scarce over the past 11 years. If the
organization’s community service activities have been concentrated on its website, then the organization
has made little effort to maintain or expand its community service activities over the past 11 years.

Consequently, ORG does not meet community benefit standards under Rev. Rul. 69-545. ORG is
operated by interested parties who serve to benefit from the revenue that is generated by ORG in the form
of compensation for both therapy services and officer duties. Moreover, ORG does not conduct any
educational activities for the benefit of the community.

Relief of the poor and distressed

Although ORG accepts a wide variety of managed care plans, the organization is not catering to low
income or needy individuals. In 20XX, 93.46 percent of the organization’s patients were covered by a
managed care plan.

Even though we have not calculated the range of fees for which we would consider a patient as a low
income individual in this situation, information submitted by ORG (i.e. patient accounts receivable
records) indicates that a majority of the patients seen during the 20XX calendar year received patient care
at a discount that was less than 50 percent of the usual and customary fees charged by ORG. Thus, based
on ORG’s definition of “minimal fee patients,” ORG would not qualify as an organization that caters to
low income patients.

While ORG recognized over $ in discounts offered to patients during the year under examination, a
majority of the discounts offered were provided as a part of each individual’s insurance plan. Therefore,
discounts offered by ORG were required by the managed care contracts established by ORG and the
managed care companies. These discounts are identical to the discounts that are offered by comparable

Form 886-A (1-19XX) Catalog Number 20810W Page 16 www.irs.gov Department of the Treasury-Internal Revenue Service

Schedule number or exhibit

Form 886-A

(Rev. January 19XX) EXPLANATION OF ITEMS

Name of Taxpayer Tax Identification Number Year/Period ended
ORG December 31, 20XX

for-profit health care facilities.

Thus, ORG has not offered any evidence that differentiates the organization from any other for-profit:
psychiatric office. ORG does not cater to low income individuals; thus, the organization does not offer
relief to the poor and distressed individuals of the community.

ORG resembles a typical private practice

Recognition of profit does not preclude an organization from definition as a nonprofit entity. In a similar
manner, consistently incurring a net operating loss does not automatically qualify ORG as a nonprofit
organization.

Because ORG does not receive any grants or conduct any fundraising activities, the organization relies
fully on patient fees to fund its operations. Therefore, by accepting a wide variety of insurance plans,
ORG’s therapists are able to establish a wider patient base for the purpose of generating revenue. Income
generated from patient fees result in direct payments in the form of wages to the organization’s therapists
and officers. During the year under examination, the organization accumulated $ in patient fees but paid
out $ as wages to its therapists. ORG paid an additional $ in wages to its officers for administrative
support.

In essence, ORG is operating a typical private practice. Based on industry standards, therapists that are a
part of ORG pay the organization for overhead costs (i.e. rent, therapy supplies, etc) based on a fee-split
schedule. In turn, the officers of the organization maintain the offices of ORG for the benefit of the
therapists.

In conclusion, ORG does not qualify as a community benefit organization. ORG operates a private
practice for the benefit of the organization’s therapists and officers. Per Treas. Reg. § 1.501(c)(3)-
1(d)(1)(ii), an organization must be established for public rather than for private interests in order to
qualify for tax exemption under section 501(c)(3). Thus, ORG no longer qualifies as an organization
exempt under IRC section 501(c)(3).

TAXPAYER’S POSITION
The taxpayer’s position is not available at this time. The organization will be allowed 10 days to respond.

CONCLUSION

During the examination, it has been determined that ORG no longer qualifies as an organization exempt
under IRC section 501(c)(3).

Revocation of the organization’s exempt status is proposed effective January 1, 20XX. ORG is required
to file Forms 1120 for the periods ending December 31, 20XX, 20XX, and 20XX.

Form 886-A (1-19XX) Catalog Number 20810W Page 17 Publish.no.irs.gov Department of the Treasury-Internal Revenue Service